Fichman Eye Center The difference between one person and another is “how they see.” At Fichman Eye Center, our friendly doctors and staff are willing and able to help you with any vision need you may have, such as : • Routine eye care for the entire family • Vision correction procedures (LASIK and cataract surgery) • Diagnosis and treatment of cataract, glaucoma, macular degeneration, diabetic eye disease and more. • Full service optical with fashionable selection • Contact lens specialists
| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
178 Hartford Rd, Manchester, CT 06040
(Translated by Google) Good
(Original)
Buena
The cataract surgery and staff was great. Until it was time to get my glasses. I should’ve got my prescription and left. The girl that helped me was rude and didn’t really want to help me. That should have been my first sign to run but, …
Excellent experience
Excellent service
Excellent service.
GREAT PEOPLE GREAT SERVICE
Horrible.
A pleasure to do business with.
Amazing services by amazing people.
Very impersonable, will not go back.
Wonderful staff.
Excellent staff and positive experience!
Nice atmosphere and staff was great
Very attentive and great care.
On-time, excellent service, & friendly associates
Service is awful 👎👎👎
Not recommended at all
Staff are extremely rude …
It was ok ,but it was laborious from start to finish.
Caring and polite staff, nice knowledgeable Doctors.
Great place located in a easy to find area and nice people.
Dr. Osborne & all his staff are wonderful!
Service is diminished from previous visits. $345 for an eye exam!!! Ridiculous
Always have to wait for a few hours before being seen. Not enough staff to help.
Very unprofessional staff members. Manager is extremely rude. I’ve been a client there for 5 years and I was treated horribly!
Polite and professional staff. Facility was very clean and spacious.
There for three hours, the exam it self was maybe 10 minutes. But wait time way to long
3 appointments for a certain hour and all 3 I had to wait an hour to hour and a half before attended.
Short wait time, friendly staff with clear and comprehensive explanations to my questions.
Great selection of glasses! Friendly – knowledgeable service!
Everything is nice but took more than 3 hours to finish 😳😳 …
The staff was excellent and Dr Osborn was very thorough.
The staff is always very kind, the doctors explain things well.
Still waiting for glasses it’s been almost 3 weeks and the husky selection of glasses is really unfair 1 box….
Very pleasant experience with the staff . I have been a happy client for several years.
Wonderful care from Dr. Fichman.. Everyone in the office is very friendly and helpful.
Reasonable good quality work
The people at the Fichman eye center in Torrington are always very pleasant and helpful.
Excellent, friendly, knowledgeable …and helpful staff. Great selection of glasses frames
Terrible business that does not comply with ADA laws. Avoid them!
good experience, Doctors and staff are polite and professional. I felt comfortable.
Very professional, very prompt best eye Dr ever seen ..recomend to everyone..
Dr. was wonderful. He answered all of my questions in English. I love him.
I have been going to the center for many years.IFind the staff so knowedable.It makes me feel great.It makes me confident of the excellent service.thank you.
Very thorough exam!!! Really covered all the bases! Attuned to my questions and concerns. Wide range of frames to choose from.
The staff and Dr Fitchman were very knowledgeable, efficient and put up with a lot of questions from me. I was very impressed.
Fitchman Eye Center in Torrington CT is great! The Doctor is very nice & their staff are very friendly & super helpful!!
Don’t recommend. Just go somewhere else that is faster and easier. Save your time. I never do reviews but..
Very good eye testing ! Very good explaining about medicine for my eye’s !
And I got a good pair of glasses also !
Friendly and capable ophthalmologists with MDs.It is reachable within manchester and appointments are flexible too.
Care provided is exemplary; would have been five stars if not for the 45 minute wait past our appointment time and obvious harried feeling from staff.
Have been going to Fichman for years since I had my Lasik surgery back in 2003 – nice employees and so far excellent customer service.
The service that rendered is good the Doctor is true to his word in helping me keep my eyes sight I think his is a good eye doctor.
My experience at Fichman Eye Center in Manchester was very professional and helpful. The care I received was exactly what I needed.
Good location, good name brand selections of frames, front desk admins could use a more smile and warm welcomes, doctor was a bit choppy but over experiences was good.
Was able to make an emergency appointment quickly and easily. Thorough exam and explanation of problem given. Staff was professional and friendly.
Good experience at the Enfield office. Staff was polite and efficient. Dr Fichman is thorough, informative and capable. Visit was positive.
went to torrrington office , they spent time with me to find the frames
i really liked and then when over all
options of lens and then eye exam
great service.
Great place to go if you like to be kept waiting, they even went as far as to call and tell me to come pick up contacts then sent me home because it was too crowded. Zero respect for peoples time. Incompetence at its finest.
My appointment was made several months in advance…i drove to their office today (on time) and was met in parking lot by employee with a clipboard…according to her i did not have an appointment…..it seems they neglected to call or email or send a letter to tell me the dr wasn’t there…..i should get a $50 no show fee…
I called fichman eye center last week and made an appointment for 11/30/2018 @ 8 am and when I arrived at the eye center. The front desk person told me I don’t have appointment even thought when I first called they have confirmed my appointment. Horrible from the start and never doing business with this eye center.
I think this is fast advertising below is what you have written on your website. …
I have been seeing Dr. Reaoner at the Fichman Eye Cebter in Manchester.Dr. Reasoner and the staff have been very professional and very friendly. I have some unique vision issues and Dr. Reasoner has been very thorough and has taken all the time I needed for answers and explanations.
Great people. And I can see clearly now!
I’m new to the area and had an eye exam in Torrington. Everyone was very friendly and professional. They explained all the procedures and results. They definitely are my new eye doctors.
My cataract surgery performed by The Great Dr. Fichman was a great success!!! I have now regained 20/20 vision. Thank you very much Dr. Fichman. You are an Angel!!
Have gone to the Manchester location for an eye exam and glasses twice. Both times the prescriptions were wrong and my glasses had to be returned and fixed after being re-examined. The second visit was worse. Would I have Lasik eye surgery done by someone that botched glasses — twice?
I had a wonderful experience with the staff. Dr. Fichman was excellent at explaining everything to my husband and myself. He gave me several options and was very professional and spent a lot of time with us.
I recently initiated a dispute over a refund due me. Due to my confusion and lack of clarity on the part of my bank, I was undeniably wrong. Dr Fichman’s office was extremely patient with me and resolved the confusion. I heartily apologize to Dr Fichman’s office for any previous negative reviews I submitted.
I went in on February 18th for an eye exam, bought myself a pair of sunglasses with my prescription and im STILL waiting for them to come in. My regular glasses came in alot faster than my sunglasses. I also paid 300 just to get lenses put …
I am grateful to Fichman Eye Center for being able to accommodate my immuno-compromised father. As you might imagine, it is incredibly frustrating to have a host of health issues while also not being able to see the TV clearly or read a …
I would recommend the Fitchman Eye Center in Manchester to anyone having eye surgery. The staff is very friendly & caring. They are all concerned professionals who make sure you are properly prepared pre & post surgery. Dr Fitchman makes …
$300.00 for an routine eye exam.
This is a yearly routine eye exam. After I got the bill I called around and …
The Manchester office is not well run, there is only one doctor that I saw working the day I was there for my appointment. My appointment time was 9:15 and I didn’t see the doctor till 11:15. I waited 45 mins to see a licensed staff who …
It was my first experience with the Fitchman eye center and it was a very pleasant experience. Extremely friendly staff and Doctor. They took the time to explain everything. …
No good. I called 3times to check on my glasses no one picked up. Left a message with birthdate and return number. No call back. A month for eye glasses is not good. I can’t get info.
Receptionists , nurses , doctors all are great there. Good environment, good glass store but the people who work at the glass store are kinda weird….! People are spending money there for there glass , just be little friendly. Just be little welcoming to people. Thanks
They can’t even get an opening consultation correct. No, they are not touching my eyes. …
It was great to see Dr. Fichman again. I had my cataracts removed in 2011 and it was an almost relaxing experience (he liked my socks). now I’m ready for an upgrade in one eye. Couldn’t be happier. Anticipate 20/20 vision again.
Poor experience overall but was charged $50 for a copy of my contact and glass prescription which is illegal. Confusing. She said it was eye measuring service but no such service was done. I was charged 15 copay for my annual eye exam, …
Fichman Eye Center people were very helpful and kind and listened to all of my concerns. I have amblyopia so it is hard for me to choose which lense power is best for me. After my exam, the doctor gave me a range of contacts to try for a …
Very comprehensive eye exam and very knowledgeable eye doctor. Clerical staff is helpful and professional. Not happy to have to wait 2 weeks for my new glasses, however.
I had both of my eyses done at the center. The nurses were awesome and so was Dr. Fichman. I didn’t feel him working on my eyes at all wheich really surprised me. I would tell anyone that had to have this done to go there. I can’t say …
Go somewhere else, please. They look to their third party labs as an excuse for poor performance. Yet, they’re the ones who contract with these poor performers. Beware, especially now Fichman has sold his soul to a conglomerate.
My recent visit at the Manchester location was not great. I was misdiagnosed and I believe it was from speaking to 2 different doctors during my visit causing misinformation and I felt they were in a rush. This resulted in my purchase of prescription glasses that did not work.
Well… I dont know where to start from. After 2 visits and 5 phone calls and a month later, I have to start fresh at another doctor’s cause this center does not a care about their patients. …
My wife had an eye examination and ordered new glasses over a month ago. She is STILL waiting for those glasses and after a call there today. they still don’t know if they are done or when they will be. I’m sure had she gone elsewhere she would have paid a lot less and they would have been done a lot sooner.
The Fichman Eye Center is more than a great doctor, it is a fabulous team!!! I had Lasik with Dr. Fichman more than a twelve years ago and I am so fortunate to be able to see him for my cataract removal. They are pioneers and I would not recommend going anywhere else.
The doctor was great, But the person you sit with initially to discuss your glasses was my issue. Heaven forbid you have to ask a couple of questions so that you can be clear about expense. You will get an attitude. Felt very rushed and …
(The manchester office)The staff is nice but having to be there waiting more than 1 hr, over 2 all together to see the doctor is ridiculous! I had somewhere to go and ended up walking out with dilated eyes with being annoyed. If you make an …
Was very satisfied with the service provided by Dr Ham.
I have always had a pleasant experience during my yearly visits at the Fichman Eye Center in Manchester, CT. Dr. Tu always takes the additional time to listen to any issues I may have over the previous year with my current eye prescription. …
I’m giving this place 5 Stars.I had Cataract Surgery in both eyes.10/1 and 10/15 the staff at the Fichman Manchester Eye Center location were professional. They made me feel comfortable and gave me outstanding attention in every detail.I …
Took a long time to see someone -had to wait about 45 minutes. They booked me with an eye doctor who doesn’t do contacts when I told them on the phone I needed someone to check out my contacts b/c they were bothering me. It was a waste of …
I had laser surgery for cataracts. The doctors and staff were wonderful to me. They quickly reassured me. The procedure was virtually pain free. I was home about an hour after the surgery. The staff and doctors were available and assisted …
My cataract surgery was a total success. I could not be more pleased with the results. Dr. Fichman has shown me that he cares very much about my total experience…. from my first appointment through my surgery, to my post surgery visits …
Very money oriented place. They don’t care about their patients at all. The doctor was great but when I went to get my prescription I was told I needed to pay 25$ for my pulpilary distance. All the other eye providers I went to gave me this …
This place is VERY SLOW!!!! Had a 1:15 appointment and my husband had one scheduled for about twenty minutes after mine. We did not get out of their until after 4:00 p.m. THREE hours for two appointments. We never received our new patient …
My appointment in the New Britian Office was TERRIBLE… PERIOD. I was told when making the appointment that I could bring my wife, so she can help me pick out a pair of glasses. The receptionist told us, “She has to leave and wait in the …
Very rude staff. Not recommend at all. Doctors are good but front staff at Manchester location is really bad. Staff member who helped me for my glasses was rushing me. Didn’t gave me enough time to choose my glasses. Every 2 min he was …
Avoid this place. While my insurance covers glasses and contact exams, they still charged me an additional $50 out of pocket for “contact fitting”. I have been wearing the same kind of contacts for over a decade. When I specifically asked …
DO NOT WASTE YOUR TIME HERE!
As other reviews mentioned, this place absolutely wastes your time and the staff …
Great care. I have had cataract surgery at Fichman Eye Center. Dr Fichman was fantastic and the team was very caring and considerate. I also go there for my eye exams. When I have my second eye done, I would never consider going anywhere else. A++ practice !
This place has very very poor and worst team members working on Appointments. Though the doctors and diagnosis services are good, their appointment process is making the whole experiment extremely terrible. It happened to me twice, the …
The Dr’s at the manchester office are great, but the front desk staff is horrible. I would have given 5 stars if not for that
Im so thankful to have found Dr Stroh again! I had seen her for almost 20 years, when she was working in Willimantic years ago. She is just a great optometrist. She explains the tests that she is doing, and what info she will get from them. She takes time for questions. And is just very pleasant to deal with
Being transportation driver some of my passengers are patients of Finchman eye center. I was in need of a doctor in town. First, the appointment was made for the next week, then the outstanding, professionalism and overall conduct was superb. I’m so glad I gave Finchman a chance. I will be telling others of my experience.
I just had two cataract surgeries in the past two weeks. There are wonderful and special people that work at the Manchester clinic.. I have to highlight two very special nurses, Jenna and Ari who kept me company while waiting for my second …
The Doctor’s are nice and they did a wonderful job on my sister surgery. The staff are super nice.
At the same time I was having cataract surgery, which went very well, my Mom slipped and hurt her eye. We brought her to Dr. Fichman and he told us that he did not do the type of surgery she needed, but, he recommended a doctor in Hartford …
I highly recommend Sight MD. Dr. Fichman is the pioneer in developing and achieving laser eye surgery. You will not find a more accommodating, professional, and experienced staff.
My father’s appointment was canceled at the last minute, calls go unanswered most of the time, and it does not appear there are adequate providers and staff to manage patients in a timely manner. Customer service appears to be a low priority.
if i could i would rate this place a zero. i’ve been coming here for years and today they say they don’t take my insurance yet i brought it literally two weeks ago when i came and told me i was all set. the lady at reception was rude and no …
Find the staff very rude and lacking in interpersonal skills. Dr. Stroh was very rushed and lacked concern for my concerns. She took no time to explain what she hoped to learn from what she doing. She seemed to assume that I would purchase …
Find some place with better business practices. I made my appointment weeks in advance and took time off from work, drove all the way there for them to tell me that they have a new system and I’m not on the schedule. This is after getting multiple appointment reminders and confirmation from them! I’ll find a new doctor.
Horrible experience. Received a confirmation text of my appointment. When I arrived at my appointment the next morning, I was told that they changed systems and my appointment was moved to 10:00. Furthermore, someone else was told that they …
Had cateract Laser surgery and I can SEE again! Everything at a distance is so much clearer and brighter. Should have done this a lot sooner. The Dr and staff were very caring and explained what they were going to do except for the one rolling me in was a bit rude.
I literally could not recommend this office LESS. I submitted a request for contact online and never got a reply. That should have been my first sign. My insurance didn’t give me a lot of options, though, so I called for an appointment. …
I’ve been a patient here for 19 years. I just met a new Dr. Dr. Ham. He’s wonderful. Spent time explaining things. Did not rush rush me. Very thorough, nice man. Knows his stuff! Thank you! MB
Sarah and Kim were the best part of our experience one Tuesday evening. My son and I went right before they closed for the day and both were very kind, caring, attentive and patient. They made us feel like family and made it a very pleasant visit. Thank you ladies, for being so awesome!!!