Filutowski Eye Institute

Filutowski Eye Institute

The Filutowski Eye Institute in Lake Mary specializes in refractive surgeries such as LASIK or SMILE. Dr. Filutowski & Dr. Dempsey are two of Orlando’s most experienced LASIK surgeons. Dr. Filutowski is Orlando’s first and most experienced Laser Cataract Surgeon. With the Filutowski Eye Institute’s exclusive Vision Freedom Option to cataract surgery, most people can read, drive and do just about anything that fits their lifestyle without the need of glasses. Youthful vision can be yours once again! Choose from a variety of financing options for all Filutowski Eye Institute’s refractive procedures and services offered.

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Filutowski Eye Institute Reviews ( 250 )

  1. From check in to check out everyone was professional and courteous. My opthamologist was especially nice, listened to my concerns, explained my current status fully.

  2. I still can’t see up close ,although I paid a bunch of money for the lens that allow me to do that. I had to return for Lasik and it did not work. Now I go back July 25th once again. We will get it corrected.

  3. Great doctors, I just don’t like waiting. When we have our appointment I don’t feel we should be made to wait, if they are not ready for us, then notify us so we don’t come until later.

  4. Thanks Guys !!!!
    You and the Dr. Filutowsky made my life come back again…
    your attention, your facilities and your professionalism It was more than I spectated. Thanks!!! and God Bless you!!! Luisa E Scott

  5. Professional, friendly,fast, no stress, and every test was explained in layman terms and every question was answered and many options were offered always keeping the customers best interest first…..I walked out of there knowing everything will be done right …..I’m glad I picked Filutowskki Eye Institute ….

  6. Excellent facilities. Professional staff.
    All procedures well explained. Excellent quality control. Dr Conrad and Dr Dempsey provide excellent medical care.

  7. Great place. Would definitely go there. I didn’t qualify for LASIK but I was informed of an eye issue I had not previously known about. I believe any other lasik place would have done the procedure which would have led to serious problems with my eye. Thank you Dr. Filutoski

  8. I know the great visit at the eye center dr. Keast was very friendly and knowledgeable made me feel right at home even offered to be my regular eye care specialist I will be returning every year now thanks again guys you are the best

  9. Staff is very professional this was my first exam all the people were very thorough. Everything was explained as the tests were being performed as well with what options were available to me. Will update after I finish.

  10. Very professional staff. Always a good experience. My vision is better than its been in many years…no more cataracts and no more glasses! Very pleased!

  11. Dr Filutowski was great, he was extremely patient even when I screwed up and moved during procedure. I would highly recommend Filutowski Eye Institute for Lasix .

  12. The entire staff couldn’t have been more professional nor friendly if they were asked to be!!! Also, I cannot forget knowledgeable. I’m looking forward to having my cataracts removed.

  13. I have not had a procedure done there however my consultation and went very well. The staff was very kind and professional. They took their time explaining the options and my goals and were very knowledgeable.

  14. Techs are very knowledgeable & professional. Dr. Best was very informative and friendly and answered all my questions. Very thorough eye exam for my glaucoma

  15. I had my cataract surgery today,everything went well,So far,I am very happy with the results,Dr.Filutowski is an excellent Doctor, it was quick.and I will be going back for surgery on the other eye.

  16. Excellent service from Orlando to Lake Mary… very professional and best of all… great job fixing my sight 🙏 I’m very happy with the outcome. Thank you all for your kindness and support. …

  17. Every doctor I’ve seen there has been wonderful and It’s comforting to know that I can always call them if I need help. The staff is also very professional and friendly. They are the best!

  18. My husband and I I’ve been with Dr filutowski and dr. Dempsey for many years for our eye Health Care
    The entire team has always been kind helpful and knowledgeable
    Kudos to the entire Institute

  19. Cannot imagine anywhere being more professional than Filutowski Eye Insitute. I walked in almost blind with cataracts, walked out with close to 20/20 vision. Dr. Filutowski is the very best. Thank you Dr. Filutowski plus your staff.

  20. Everyone we met with from the moment we arrived was very professional and very friendly. I was pleased with the information I was given & how clearly all my questions and concerns were answered. We went over options & costs & set up all appointments and I’m looking forward to crisp, clear vision again!

  21. I went to their office with a prior appointment and an intention of Lasik surguey. Dr. Filotowski’s front desk clerks made fill out 12 pages of different forms, asked for my Insurance. After that I waited for 3.15 hours for my turn. Once I …

  22. With covi19 on checking in was As easy as can be a few questions, temperature and in I was all appropriate measure taken by the institute. Nurses and Dr on point highly recommend.

  23. I had the RLE procedure & don’t regret it at all. From my very first visit on my whole experience with Filutowski Eye Institute was impressive. Thank you to the whole staff !!

  24. Everything is fantastic. The only problem I had was trying to reach a tech to get a question answered regarding my cataract surgery thst morning. I started calling at 4:30 and had to call back 4 times because no tech picked up the phone. …

  25. Truly an amazing practice! Excellent,
    gifted, and dedicated Doctors and professional staff. Focused on a positive outcome for your individual vision problem. Highly recommended.

  26. Every staff member was pleasant, efficient, and professional. I felt very comfortable that I had chosen the right place and would receive the best of care.

  27. The staff is awesome and Dr. Fil as I heard him called is a dedicated professional that genuinely cares about his patients. Quick, easy, painless and worth every penny!!!

  28. After over 20 years of being nearsighted and relying on glasses, I finally decided that I’d had enough. I went to the Filutowski Cataract & LASIK Institute (FCLI) with the hopes that I’d qualify for LASIK. My first consultation was at the …

  29. Everyone was very helpful and made me feel at ease. Everything was explained and they made sure I understood my exam every step of the way. I would highly recommend Filutowski Eye Institute to all my friends and relatives.

  30. I had the RLE (Refractive Lens Exchange) multifocal procedure done which has restored my eyesight to 20/20 vision! Before I couldn’t read street signs, my phone, my car display, computer screen, vitamin labels, etc. (I think you get the …

  31. This place makes you feel like you are apart of their family from the moment you walk in. Staff is very informative and caring of your questions. Dr. Keast, puts your mind at ease and explains thoroughly the procedure. It is a great place.

  32. In 2010 I had cataract / interoccular lens implant surgery on both eyes. This procedure was done by Dr. Filutowski along with an assistant surgeon. I had seen another opthomologist group prior to this who had indicated that I had developed …

  33. Only thing holding back five stars is I had no warning about how long my first visit would take. I appreciated the efficiency of all phases of my appointment.

  34. Unable to get the correct script for my 91 year old mom for 5 days, she had an eye infection. Doc saw her then called in script not covered under her ins. I called and ask them to call in antibiotic on her plan took 5 days. That’s horrible…

  35. I have been going to Filutowski Eye Institute for 12+ years. They. Have always made me feel comfortable. The doctors are easy to talk to. They are very thorough.

  36. My experience at Dr. Filutowski was amazing. Professional courteous, knowledgeable. Had High Definition Lasik done and now have 20/15 vision! Would absolutely recommend.

  37. I have been a patient there for over ten years. Cataract surgery in both eyes five years ago, and continuous treatment for glaucoma. Absolutely no bad experiences with procedures or staff. I will not go anywhere else for my eye care.

  38. Katherine Was my Eye technician. She was very thorough. She is a very caring and lovely person. She is an asset to your company. She treated me like I was Actually an important person. In a world where customer service is almost dead she is a shining star.

  39. I was a first time patient and from the beginning of the appointment All the way to the end was great! I recommend this office to anyone looking for eye care! 5 stars for sure!!

  40. Excellent facility and staff; especially Mina at the front desk. I went in with an issue that had been affecting me for a week. Not only did they fit me into their schedule within an hour of me calling, but The DO at this institute was immediately able to detect what was affecting my eyes.

  41. I was there last year and no one called about the followup or my RX.
    Just because of that I’m going with different clinic. They do have a big name out there but I don’t understand how come they don’t even call you to follow up …

  42. I was a nervous wreck before my procedure!!! Everyone at the Lake Mary office was really calming and reassuring. All of my worrying was for nothing! I would seriously get it done everyday! My vision the day after was a perfect 20/20 and …

  43. Very thorough eye exam, and very welcoming and open staff. Dr. Klimas was very professional, and she answered all of my questions in a way that helped me feel comfortable making a decision about my vision.

  44. Very professional, friendly and thorough staff and process. You can tell this is something they are very proficient at! They make it feel like a very positive experience and cater to each individual! A Great experience!

  45. I went there for a consultation and let me just start with my experience from walking in the building. The staff is very friendly and pleasant. Thank you Mila for making that great first impression one to be a reason to come back. The …

  46. Wow…my results were amazing! I had lasik with Dr. Filutowski after years of wearing ugly reading glasses at work, restaurants and simply reading at the beach. The staff was warm, caring and empathetic to my personal situation. They …

  47. Everyone @ the Lake Mary office was amazingly fantastically awesome! I did not know what to expect, as it was the first time that I had checked into Lasik. From the first contact with Kristy Obermueller, to the receptionist, everyone …

  48. I originally had LASIK done in 2005 and went back to see if I would be a candidate for enhancement to Monovision. They took their time with me and even provided a contact lens so I could get an idea on what monovision would be like. They …

  49. Every one here that I dealt with were awesome. I am so pleased with Dr. Dempsey. She not only answered all my questions but after treating me I now see better than I have in years. It’s amazing the colors I can now see. Highly recommend Filutowski Eye institute. Thank you all.

  50. Very efficient process…people are pleasant and knowledgeable. Very pleased with my eye doctor… he carefully explained all the various tests and the results. OUTSTANDING!

  51. Staff was very friendly and my Doctor took his time to explain my surgery options. I would recommend Filutowski Eye Institute to anyone having cataract surgery.

  52. Did a follow-up exam 18 months after my cataract surgery here. The check-in was quick, the wait was about 30 minutes, and the exam efficient and complete.

  53. I had (LRLE) Laser Refractive Lens Exchange about 3 a half years ago on both eyes.
    Dr. Filutowski did both eyes, he is very professional, and meticulous. …

  54. Excellent experience! Margi made the process painless. Surgery is scheduled this week, only 1 week after my initial visit. I love the transparency that this office has with its patients and their loved ones!

  55. Going for an appointment at your facility is a treat. The professionalism and caring is utmost and the whole experience is one that you want to share with your friends. Don’t be afraid of cataracts – just stop in here and make plans to make them “past tense”.!

  56. Big thank you to Dr. Filutowski and Dr. Best for the great experience at the eye institute. I’m so happy with the results after having SMILE performed on my eyes. I’m seeing better than I did with glasses and contacts! Thank you Filutowski Eye Institute, Dr. Filutowski and Dr. Best!

  57. Every person in this business was cordial and respectful, from the front desk, the technicians, and Dr. Stedman. I have been going here 20 years and have always been treated the same. Whether it’s eye exams, LASIK surgery, touch-up surgery and cataract removal!!! Eyes are important, go where you can depend on having it done correctly!!!

  58. I really appreciate it when I have a doctor’s appointment and the doctor sees me promptly. I am always seen promptly at Dr. Filutowski’s office. I walk through the front door and I am immediately greeted by the front desk and helped. …

  59. Staffs & Dr Kara Bachus is really good. I did Lasik on 05/06/2005 & since then she’s my follow up doctor, after Dr Filutowski did my Lasik. I guess missed one when I had annual in Daytona. Forever!! Good eyesight 😍 …

  60. I was super impressed with how thorough they were for a free consultation. The whole consult took about 2 -3 hours. They walked me through my possible options, ran tests to confirm I was a candidate and were very informative through everything. The facility was super clean and the staff was incredibly polite and helpful.

  61. SENIORS RIP-OFF ALERT!!!! I contacted Filutowski a month and a half in advance to obtain an eye exam. Like a lot of Seniors I’m on a fixed income and was concerned about costs. I had agreed to a $40 co-pay and arrived to fill out an …

  62. I went to Dr. Filutowski after years of nearsightedness. I recently moved to Florida, glasses and contacts were not an option. The Filutowski center in Lake Mary is amazing. The staff is wonderful and so helpful. The day I had HD LASIK I …

  63. I have been a patient at Filutowski Eye Institute for over 15 years. Dr. Filutowski did my LASIK surgery in 2005 and after my last visit in October, I still have 20/20 vision and do not need reading glasses. I am extremely pleased with the …

  64. The staff at Filutowski are amazing, friendly and extremely knowledgeable. They use the latest equipment and technology. The Doctors there are extremely caring, professional, and are experts in their field. My family has been going to them for years. We would recommend them to anyone.

  65. THE care I received was excellent. The doctor preformed the procedure flawlessly and I was truly amazed with the results:- sharp vision. Highly recommend this practice for your eye care.

  66. The experience I have had with this practice has been excellent. I have had several surgeries done by their doctors and they are knowledgable, professional and have a very good bedside manner. The office staff is top notch. I highly …

  67. PLEASE CHECK OTHER LOCAL DOCTORS!!!Beautiful facility! Friendly, professional staff BUT, had one cataract surgery. 29 total visits! Nearly a year of follow-ups. $3,500 for supposed multifocal lens, I have NO IMPROVEMENT!

  68. I have so many good things about Dr. Filutowski and his staff. Having LASIK was the best thing I have ever did and having Dr. Filutowski was a no brainer. Really made me feel comfortable and at ease with the entire procedure. Best investment overall. Highly recommend him.

  69. I want to thank Dr. Nader Moinfar and the Filutowski staff. They are extremely well qualified and competent. I enjoy going there even though I receive an injections into my eye. My treatments have been very successful and without pain. Thank you again Dr. Moinfar.

  70. Having gone through Cataract surgery and subsequently a follow up YAG procedure, I can say with question that the people at Filutowski are true professionals and I highly recommend them. …

  71. Quickly checked me in with all Covid requirements.
    Dr. provided all answers to my questions on future cataract surgery that I will need. Check out very courteous and friendly. Very good Experience.

  72. They make everything fast and easy and the Doctor is extremely professional but also sensative for those that are nervous. Both my brother and dad had lasik here before so it was a simple choice for me. After wearing glasses and contacts …

  73. Great first phone call to schedule, got my paperwork emailed to me so I filled it out beforehand. Quick check in on appt day; I was probably there for ~1.5hrs but that included waiting for the dilating drops to kick in. I decided to go …

  74. I started going to Filutowski over 20 years ago when i had ALK eye surgery (now replaced by Lasik). And I have never stop going back. The staff is wonderful, the doctors are the very best and they all are looking out for the best interests …

  75. Went that on Friday afternoon to get eyes tested. The staff was super friendly and knowledgeable. Present the options and look over the information over the weekend. Arrange for surgery on Monday and surgery set on Thursday. All done …

  76. I have been very much impressed by the cooperation and efficiency of the Doctors and staff members alike. They are very courteous and ready to assist.
    I would strongly recomment Filutowski Eye Institute to whoever wishes to get his/her eyes examined and treated.

  77. First rate experience…every time! I had LASIK done by Dr. Filutowski ten years ago then recently had a PRK enhancement. This facility runs like a well-oiled machine. All of the staff have been commendable, especially Margi, the LASIK …

  78. My experience at Filutowski Eye Institute was second to none. The staff was courteous and professional. All my eye concerns were answered in a timely manner. On a scale of 1 – 5 with 1 being the lowest and 5 the highest ! My rate is a 6++. You want be disappointed in having all your Eye care performed at Filutowski Eye INSTITUTE.

  79. Dr. Filutowski is amazing. My vision WAS 20/200 and two years out I still check out with 20/15! It was a life changing decision and I am SO glad I did it with Filutoswki. I have also had the pleasure of seeing several other doctors at his …

  80. An absolute great experience. Wait wasn’t long, saw Dr Filutowski who made the diagnosis and plans in no time. Stephanie worked with us to get the procedure scheduled. Very pleasant and accommodating. All the other staff was great …

  81. I recently had the SMILE procedure and all I can say is WOW!! Dr. Filutowski’s staff is the BEST!! I first met Margie for my consultation appointment and talk about passion for helping others and loving your job she is amazing! Every step …

  82. I had PRK surgery 10 yrs ago and couldn’t be happier with the results and Filutowski is now the only eye dr I will use. Everyone is so nice and professional. I highly recommend them!

  83. I have been a patient here for 10 years. Dr. Filutowski and his team are THE BEST! I would not go anywhere else in the area. After 10 years after my RLE, my vision is still perfect. This will change your life for the better. Thankful for such a great Doctor in this area. Keep making a difference in people’s lives. Thank you.

  84. The support staff is amazing! They are always extremely kind and welcoming. The Optometrists are, in general, not as friendly, but seem to do a good job. I will update my review once my procedures have been completed.

  85. The Filutowski Eye Institute in Lake Mary is a beautiful facility that is very clean and comfortable. It is run very efficiently and I’ve never had to wait long there to see a doctor. The employees are all very courteous and the doctors I’ve seen are very knowledgeable! Don’t hesitate to make an appointment here!

  86. I was quite fearful of having lasik but had longed to have the procedure done for years. Finally, finally I took a deep breathe and step and made the decision to go through with it. It’s been 10 hours since the procedure and at my follow up …

  87. I’m very impressed with the medical care I received at Filutowski. The staff and doctors are very pleasant, knowledgeable and explain options clearly. Had my right eye done 2 weeks ago and having left eye done this week. Would highly recommend.

  88. Great staff, very helpful and friendly. Dr. Filutowski is the best in terms of quality of work and makes you feel very comfortable . I had cataract surgery great surgery no side effects. I used them for my cataract surgery because in 2004 …

  89. I am a newbie to Florida having sold my house in NY and needed to have a follow-up exam to what my NY Dr had done. I was able to get an appt the next day from my phone call due to a cancellation. The staff was awesome from the time you walk …

  90. Even when you ask them to give you a final statement, they provided it, however after a year or more passed they will keep sending you bill statements that after all that time you will not know what is it about. So I’m not coming back. Someone is not doing their job, and you will pay for someone’s ineptitude 😡 …

  91. My wife had eye surgery two weeks ago on her left eye. Surgery went well, expect that she has to wait more that one month to have her glasses. She is a Pharmacist ans has a huge responsibility for accuracy. She has a very hard time to …

  92. By the time I was 35, I was determined to get lasik. I’d worn corrective lenses since the 4th grade. After researching and hearing about Dr. Filutowski on radio ads, I scheduled and went for it! Best thing I ever did. They warned me about …

  93. I was referred to this doctor by Seminole County Health Department. Clinical manager Vanessa is awesome. She knew that my father had an emergency and she got us in within 1 hour first-time visit. The doctors are wonderful. They take their …

  94. Dr. Filutowski was very precise, thorough, friendly, and incorporated common sense regarding scheduling future appointments to optimize everyone’s time. I am very glad I chose his office for my 2 procedures.

  95. I went to get a second opinion for cataracts, they ran the numbers for me ; with the insurance policy I had and came up with a detailed , easy to understand plan. They answered all my questions , beyond ecstatic that I received the corrective procedures and got rid of my astigmatism.

  96. The staff and doctors and very nice. My eye is healing well can’t wait to have the other one by your practice
    Would definitely recommend this place for anyone that needs eye work.

  97. Dr. Filutowski and his staff at both offices are great! I had the SMILE procedure done and I couldn’t be happier with the outcome. I am only 1 month post op so far, but I can already see really well. If you are in need of corrective eye surgery, they are the place to go.

  98. Today, I had my one month follow up after lasik surgery. I have worked in medical office settings for over 25 years and I found the staff to be professional, helpful, attentive and compassionate. That is very important to me. …

  99. Once I was diagnosed with cataracts I decided to be done with glasses, contacts, Lasik, and Ortho-K. I opted for the VSO surgery to remove the cataracts, lens, and install the VSO Len’s. The staff at Filutowski was professional and …

  100. There aren’t enough words to put together to express the expertise, caring, knowledge, sincere genuine concern of their patients. The Doctors, assistances, front desk, staff, the Retina Surgeon . Just a wonderful place . I want to Thank you …

  101. I had cataracts removed from both eyes and can see much better now . The faculty at Lake Mary is very nice , and the staff is very supportive, and professional. I highly recommend Filutowski for any eye procedures. …

  102. Efficient, thorough and sterile operating facility. Staff are caring and helpful with all follow up. Skilled surgeons and Doctor’s on staff. Great experience that exceeded my expectations.

  103. My appointment was at 1:40. At 2:15 I was still in the main waiting room with about 6 other people who were there BEFORE me. The employees were chatting and congregating oblivious to patients. Never did see the doc because I had to leave …

  104. There were a little too many patients in the waiting area. Everyone was spaced out but I was still uncomfortable. Also, my wait time was too long. I arrived at 11:15 for a 11:20 appointment. I was not seen until 11:55. Once seen everything was fine. The staff was friendly and took good care of me.

  105. My experience with Dr. Filutowski was wonderful. As soon as you walk into the office you are greeted by wonderful staff who are helpful and kind. Everyone is cheerful and bright and makes your experience as comfortable as possible. Dr. …

  106. My experience at Filutowski has been great. Dr. Munguba was wonderful. He listens to my needs and show that really cares for his patients. I’ll definitely recommend this place.

  107. I had a very good experience at the Institute. Dr Filutowski and his staff are highly professional and provide excellent care. I have cataracts in both eyes. I had my right one done recently and the change in vision is truly remarkable. I …

  108. Very impressed with how everything was handled, from making appointments to getting my eyes examined like never before, and the surgery, the whole process. All the staff was very friendly & helpful. Dr. Filutowski is great. Will recommend to all my Family & Friends

  109. The facility is second to none and the staff are courteous, friendly and professional. Dr. Filutowski was fantastic with my Special Needs daughter who had a Smile procedure today to correct her vision. Can’t say enough about his kindness and caring.

  110. The Technicians are great. They are very pleasant and make patients feel welcome. However the doctors have become very stiff and distant. They ignore any attempt at discussion from the patient. They perform the eye exam in a very impersonal way with minimal discussion.

  111. When I first posted a review to Filutowski and here on Google with a 3 star rating, I was contacted by them with a response to my concern. I am happy to say they reached out to me and answered all of my questions and I found out why they …

  112. When I walk into the building, I get a sense of belonging. The reception desk welcomes you with open arms, the staff is professional and their service is great. I am a new patient and have been here twice so far. Each time has been a …

  113. My experience at my visit on June 4, 2019 was wonderful. I found out what was needed with my eyes and appointments were set up to make the corrections. My doctor was very professional and informative. My counselor was so helpful and had …

  114. I have had cataract surgery on my left eye elsewhere. Filutowski Eye Institute did surgery on my right eye 7/30/19 and they were so wonderful. I have not one complaint. I was amazed at getting an explanation on steps that were taken on …

  115. If you are considering corrective eye surgery, I highly recommend that you check out the Filutowski Eye Institute. From the first phone I made to setup the free consultation to my last post operative exam I felt important to every …

  116. My sight after cataract surgery is amazing. I opted for the vision free option. I had no discomfort during or after, which is also amazing. I had my eyes done two weeks apart. It’s been a week since my second eye and I actually …

  117. I wish there was a 4.5 stars. The office staff was cordial but when 2 of them really did not want to open my chart I was leery on what the experience was going to hold. Margi was fantastic, she answered all my questions and plus me I did my …

  118. My consultation experience exceeded my expectations. Everyone I encountered on the Filutowski team was courteous and professional.
    I look forward to the next step in the process.

  119. Had the most amazing experience with these people they went above an beyond to take care of me. Made me feel like I really mattered to them. Thank you guys so much for my experience with you.

  120. I had a great experience with Filutowski eye institute. Their systems are some of the best I have ever seen. They are always asking me for my name and birthdate. Always asking me which eye they are working on. Always felt cared for at their office. Always warm and professional.

  121. Polite personable staff, didn’t have to wait long. They have an efficient system of getting patients through the different parts of their appointments. Clean well kept facility. My procedure was very quick and easy. Dr. Filutowski is the best!

  122. With My First eye cataract surgery I could read right after the operation without glasses. Week one I tested at 20/20. Next week I get eye #2 done. I am excited. Five people I personally know are very happy with their results. Dr. …

  123. The medical care is terrific. The Filutowski Eye Institute does a great job and the medical care is first-class. Both staff and doctors are a pleasure to work with. I would offer that the requirement to wear a mask be dropped, particularly in light of the actual science that masks are ineffective and harmful.

  124. Where do I begin to express my displeasure with the Lake Mary office……the staff is nice and the facility is lovely, but the appointment scheduling is abysmal. My surgical appointment was set for 2 pm. At 1 pm and I was preparing to …

  125. The nurses were amazingly kind and empathetic to my nerves. It was very clean and yet warm inside. They explained everything every step of the way. The surgery was quick and really wasnt painful. I have autoimmune issues and my anxiety was …

  126. Let me start off by saying I’m 38 and was diagnosed with a cataract in my right eye 15 years ago and just last year for my left eye. I was told last year that I should consider surgery, but I didn’t even want to go through lasik so I was …

  127. The office staff and reception staff is beyond unprofessional and disrespectful. First to get mixed up with a different patient luckily nothing serious but getting eyes dilated when not needed but was still upsetting. But to have continued …

  128. I recently had cataract surgery using Toric multifocal lenses. My experience was incredible. Professional and caring staff made time to make me feel comfortable. Dr. Filutowski was reassuring and very professional. There were multiple pre …

  129. My dad was just seen yesterday and everything went smoothly. The doctor and and staff were all above and beyond explaining the process with us. They also offered FREE Water which is a plus 🙂

  130. This was my 3rd examination prior to cataract surgery. Everyone/staff at the front desk, nurses and councilor had been exemplary. This 3rd visit was the first time I actually get to meet Dr. Filutowski whom only spent less than 5 minute …

  131. Worst customer service ever. Procedure went well but the after care communication is awful. They don’t answer phones and doctor was rude and argumentative on follow up visits. So far we’ve left 3 messages with no response and waited over an …

  132. I was terrified to have this surgery and actually interviewed two other surgeons. This place was a walk in the park. I felt well supported throughout and the waiting room experience is second to no office I have ever been to. All are so …

  133. I had the best experience at the Filutowski eye clinic. From the very first evaluation to my actual procedure and follow up, everyone was fantastic. Special thank you to Stephanie and Mary Lee, they made everything so easy. I was nervous to …

  134. Everyone was extremely friendly and professional. The entire facility was very organized and clean, I felt comfortable and safe the whole time.
    Dr. Keast was wonderful! He explained things to me and made sure I understood. He did his best to ensure I had excellent care. Absolutely 10/10 would recommend!

  135. I went to Filutowski for cataract surgery plus went for the multifocal lens replacement. All the doctors and staff were great. Dr. Filutowski done my surgery on both eyes. Right eye surgery first and now seeing 20/20 vision in both left and …

  136. It was a great experience. My eye doctor told me that I need to have an cataract surgery but it turns out that I have only small or a baby cataract. Thanks to Dr. Rojanasthien he explained everything what’s the problem of my eyes and I was …

  137. 5-Stars! From start-to-finish, extremely well organized office with friendly & helpful staff. Procedure (the Mrs. had Cataract surgery) was flawless. Thank-you to the Doctors & Staff @ Filutowski Eye Institute..would recommend you to any Family or Friends.

  138. I was told by previous eye doctors that I would not qualify for LASIK because my Rx is so bad (-7.5 in contacts), but the Filutowskis were open to all of the options and explained each possible corrective surgery. After taking careful …

  139. The staff is extremely well organized and very gracious and pleasant.
    These Doctors have very impressive credentials and experience to get the job done correctly. …

  140. The staff was incredible! Always so helpful and open to answering any questions I had. They are very friendly and I am really looking forward to my Smile operation in two weeks!

  141. Everyone treated Glenda, my wife great as she went through the process of surgery on her left eye.
    She is having the other surgery in a few day.
    Thank you it has been wonderful.

  142. I had a cataract removal of my left eye in 2007 by Dr Filutowski for reading I was amazed at that time how quick and painless it was. I was very pleased at that time so when it was time for my right eye to have the cataract removed I did …

  143. I got the SMILE surgery done approximately 3 months ago and could not be happier with the results!! Initially went in thinking I would get LASIK done and did not know there were other options. The counselor/doctors explained the differences …

  144. So disappointed in my SMILE procedure performed by Dr. Filutowski! After 2+ months, my vision is still blurring and in constant pain (dryness). I went back 6 times to determine what went wrong (Dr. Filutowski himself did not see me once …

  145. I was recommended by a few friends who had undergone Lasik surgery with Dr. Filutowski. The pre-op appointments were extensive but carried out with the utmost efficiency. Surgery day was extremely smooth and I was very impressed with all …

  146. I had Dr. Filutowski perform the surgery on my first (left) eye this past Tuesday and was very concerned going into the procedure. The staff was very considerate and pleasant the whole time. Everyone was in an upbeat mode and eased my …

  147. I received cataract surgery and then the corrective surgery so I wouldn’t have to wear glasses. While in surgery the nurse stated “it’s torn” and I constantly see a scratch. After I left this review the doctor took time to call me and …

  148. It has been 5+ months since my RLE experience with Dr. Filutowski. From the initial phone call for a consultation to today I am grateful to have found such a talented Doctor. My eyes have healed wonderfully and I see better than ever; …

  149. Everyone was so wonderful and nice to me and got me in and out! They let my boyfriend film my lasik so I thought I’d share! I was highly impressed and felt no pain! I also could see almost perfect immediately! Thank you Dr Filutowski!

  150. Filutowski sets a high standard for all medical offices. I leave there feeling I have had the highest care and nothing has been missed in caring for my eye issues. Seriously this office should be studied and duplicated wherever possible.

  151. It was a reasonable amount of time spent from start to finish. It would have been nice to know ahead of time that the doctor I have worked with for years was no longer with the practice rather than just having me see someone else. I have …

  152. From my first appointment to the last it’s been nothing but professional Service and staff. But the one thing that really stood out with me is that when you are told that your eyes need certain lenses they don’t upsell you. How is the …

  153. The doctor who examined my eyes explained everything in an objective manner including saying that my cataracts are not harmful and need not be removed immediately. it is my choice whether or not to have them removed. The other staff were …

  154. I had a great experience here! I am going to schedule my Lasik correction soon! When I arrived my consultation was set up with Heavenly and she was amazing! The entire staff was incredibly pleasant the consultation was perfect too! I look forward to doing another review after my eye correction:)

  155. They gave me complete information on what to expect before the appointment, and there were no surprises during the appointment. Very professional, knowledgeable personnel. …

  156. Just the best in the business. I will always use them for my eye care. A special thank you to Terrie in Patient concerns. She is so caring and professional. Dr Filutowski is the best and he has the same from top to bottom in his staff. Thanks and God Bless.

  157. The office staff was great! They gave clear explanations and directions. It comes off as a very professional environment. Especially appreciated Heavenly, who was so helpful and personable as she initially explained the procedure options and then later helped me schedule the SMILE.

  158. Thank you to Mr. James Toler and staff for having the utmost patience in working with my husband to correct his cataracts. I can not express my appreciation enough for all the kindness and caring you gave to him. …

  159. ABSOLUTELY AMAZING ! I was treated like a queen. Clean,friendly,professional and just a fun place to go to. I was so scared to go and after 5 minutes I felt like they were my new best friends and family. They explained EVERYTHING… I was …

  160. (Posting at the request of my wife, Jean Tracas.) Everyone was very polite and helpful. My procedures went great and I can already see much better. Thank you!!!

  161. Everyone at Filutowski Eye Institute is always kind, helpful, polite and pleasant to deal with. People that I’ve referred to Filutowski have been pleased as well.

  162. Your staff was very efficient and thorough in performing the exam, Dr. Perlman was very competent and pleasant to work with. I am pleased that you have added her to your staff.

  163. They had to switch my apt from the Orlando office to the Lake Mary office due to and emergency situation with a staff member. They gave me a call to reschedule the apt in a timely manner and let me know of the location change! …

  164. Wonderful staff, very organized, efficient office, clean new machines. Very impressive practice they have created. In my mind after doing my research there is only one place I’d trust my eyes to and that’s Filitowski eye institute.

  165. Dr. Siripong Rojanasthien was kind, understanding and considerate of my worry and very professional. He explained my options thoroughly and I have chosen to proceed with my surgery requesting him to perform it. I developed an instant trust with him to handle my care!

  166. appsoluty wonderful staff members.Gustavo munguba wonderful and funny doctor. Mr.James Toler kind and caring.Thankyou so much for your kindess.Thankyou all of you. Candy Palmer

  167. My Filutowski Eye Institute cataract surgery was a positive experience from the very first assessment through the surgery and all my post op checkups. Every technician, nurse or doctor that I met was very thorough and courteous. My eyesight is 20/20!

  168. I scheduled a virtual consultation to learn more about getting lasik. Someone from the office called to confirm the appointment with me 2 days prior, and I received several text / email reminders. When it came time for the appointment, I …

  169. Had a very excellent experience. The Dr. and staff were beyond professional and made me feel at ease and comfortable pertaining to my eyes. The Dr. was very informative and knowledgeable and made sure I understood everything I needed to know about my condition.

  170. Each of my appointments teach me more about my eye issues. This educational component is important to my peace of mind. My questions are answered thoughtfully and kindly. Staff and doctors consistently show an easy, warm professionalism. …

  171. While waiting to see Dr. Keast, I had the pleasure in meeting Denille de Vlugt. I was immediately impressed with her warm personality, as well as with her professional knowledge in administering the eye exam procedures. Denille is a 5-star Associate at Filutowski Eye Institute.

  172. Absolutely a well run business with professional and attentive staff, I can’t say enough good! Right eye surgery a complete success, Can’t wait to have my left eye surgery completed next week.

  173. I always feel welcomed and safe, being taken care of expertly and swiftly at this location. In and out as quickly as possible. Staff and the doctors here are total pros!!

  174. Went to the Lake Mary office in August 2022, had a full work up but when I called recently to ask for a copy of my eyeglass prescription they told me I had to pay $50 which I did over the phone. then someone called back and said they had no …

  175. I think the Filutowski Eye Institute is a first class operation. They did my Lasic procedure over 25 years ago and when I needed cateract surgery, I knew I would use Filutowski again. I just finished my second eye. No more glasses after 35 years of wearing glasses. Could not be more pleased.

  176. I had RLE surgery. It corrected my astigmatism, far sighted and near sighted. Because I had so many things going on in my eyes I was told it is a process. I was patient and followed directions from the doctors; they were very caring and …

  177. Two years ago I had cataract surgery and had both lenses replaced. I had several meetings with two different ladies as to cost. I have a contract I fulfilled.. I had to take a loan out for nearly 9k for my out of pocket. Now they say I have a balance. The worst thing is I can’t even see.

  178. Update 2: Had a YAG laser procedure yesterday (10/24/22) atbthe Lake Mary location. Fantastic experience throughout my entire appointment! Friendly and courteous staff, knowledgeable and informative doctor, competent and caring nurses! …

  179. Excellent service all around! From appointment scheduling, friendly staff, to knowledgeable doctor with great bed side manners. Used to go somewhere else and was looking for a new eye institute. Glad I found Filutowski eye institute. Dr. …

  180. Following the pre surgery exam I was a wreck all week. Going into the appointment for my procedure was no different. However, I was pleasantly surprised how warm and attentive the ENTIRE staff was pre surgery. They immediately recognize my …

  181. I always receive great care when I visit Dr. Filutowski’s office in Lake Mary. Not only is the staff friendly and courteous, they are very professional, as well. It is a comfort to know that you are being taken care of by people who know …

  182. Your check and double checks to insure the correct eye was treated are appreciated. On the other hand, it seemed to me that more people are involved than are needed. However, this conclusion may be suprficial as I do not know enough detail. …

  183. Great place to work. Management is fair and listens to new ideas. There’s opportunity to grow within the organization. Love the fact that we are able to make a positive impact on our patients’ lives.

  184. I had my procedure 8 months ago and waited to write a review to clear of any “down the road” complications. I had -5.25 roughly in each eye and astigmatism in my left that made it nearly impossible to drive confidently at night due to …

  185. I just had laser eye surgery here. Dr. Dempsey and the staff were very kind, professional and courteous to me and all the patients I saw during my time in the office. Dr. Dempsey was especially attentive to my nerds and concerns and my procedure was quick and so far, appears very successful. Highly recommend.

  186. I had cataract surgery on both eyes and my experience was AWESOME! They have the process down to a science from start to finish. EVERYONE that I dealt with was courteous, knowledgeable and professional. I didn’t have a single negative interaction and would highly recommend the Lake Mary staff to anyone.

  187. I met with four different doctors over the course of several visits related to cataract surgery. They were all personable, reassuring, knowledgeable and patient. The surgery went smoothly and my vision is pretty darn good for an older person. I would recommend to others.

  188. The staff at the Filutowski Eye Institute have been very professional, caring, and polite throughout my entire cataract surgery experience. Some people may complain that they have had to wait a bit longer than expected for their …

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