For over 80 years, Financial Partners Credit Union has been dedicated to providing better banking for Southern Californians. From birth to retirement, we exist to help our Members make money, save money, and save time.
| Friday | 9AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
7800 Imperial Hwy, Downey, CA 90242
(Translated by Google) Good service
(Original)
Buen servicio
(Translated by Google) Good “bank” and good service.
(Original)
Buen “banco” y buen servicio.
(Translated by Google) We felt discriminated against for having asked to speak in Spanish, we spent almost an hour and they passed other people who had been arriving and they charged us with the loan. …
Great parking
I used to bank here.
If you miss your Loan monthly payments FPCU will hold your money hostage . I found out the hard way Their “resolution” Department will call you everyday not to help you but to collect their money.
Do not use financial Partners Credit union if you are looking to keep your money safe or good service. FPCU will hold your money hostage if you close your account. BOYCOTT FPCU!!! The manager Roy threatened that my money would vanish from …
Very good service friendly
Great customer service …All questions answered..
It’s been helpful ! I like it, since 1999 I guess! Thank you!
Financial Partners Credit Union is the worse choice you can make. You will be disappointed with their terrible customer service through out the entire institution. Beware of the terrible service FPCU offers. You can see other reviews that …
Excellent credit union.
Have never had a better banking experience!
They no longer accept coins as currency here…like..at all…none..don’t even try…
absolutely ridiculous that you allow people to apply for your credit card yet no where on your website does it state that you must be at least a Legal Permanent Resident. absolutely disgusting, If you don’t want people (a DACA recipient) …
I love thier service, and the mobile service they provide with they app is so useful.
Alway provides excellent service. ATM @ any 7-11 location in CA for cash/transactions. No hidden fees… Customer focused…
Criminal organization with scores of hidden fees, hard to get a hold of via phone, ADDS to your loan amount, and works with the devious Rate Genius company. 5-star ratings are likely fictional endorsements. Don’t walk, RUN from this comapny.
CUSTOMER SERVICE SUCKS!!!!! For a credit union you would think they would try to excel in customer service. Nope. I’m giving up with them since being a member since 1991.
My experience was in the Downey branch location the customer service was very poor …despite the fact I didn’t get approved I guess if you don’t get approved you don’t even deserve a courtesy call…After Roy “lazy eye” ponce had told me ” …
CUSTOMER SERVICE SUCKS seems like I’m always having issues with the customer service, these individuals sounds rude and not engaging I have an issue with my credit card, I was at Disneyland attempting to pay for my sons first experience , …
I applied for a checking’s account and the email correspondences I received stated,”Rest assured, your MasterCard **** will not be charged your opening deposit of $25.00 until your account is approved. Until then, you’ll simply see a …
Great customer service they even provided popcorn an water wooohoo love this place now hands down !
I just joined a week ago, and had become a little frustrated because I couldn”t log in online or get any info through the automated either, even after providing all my info and requesting a pass code to be sent to me which was never …
First of all I want to say thank you so much to Brenda bueno she help me with my vehicle car loan she answer all my questions she is super professional and I will recommend her to anyone who wants to open an account or loan I give her a 10 +
My advice: Think twice and ask timeframe first.
I am Currently in process of a refi-cashout with this cu. started off great, the Loan Agent was very quick with his responses and getting our initial …
I really liked this Credit Union until they installed all the automatic tellers. They try to make up for it with other customer service, but I just don’t like dealing exclusively with a machine.
@brandon Lee well you seem like a horrible person so its good we don’t share a bank. Maybe if you change you attitude and hold your self better people might respect you more. …
Wouldn’t recommend this place to anyone. If no stars were an option it still would feel to generous. If you considering opening an account here I urge you to go literally anywhere else.
RUN!!! Have never dealt with a more shady company. Thanks to them I was able to add tons and tons of extra charges on my bill. Should have never left my old financing company. Thought I would be saving money but boy I was wrong.
Quick and extremely helpful response to my request via the website. I had missed a notification of new fees on lower balance accounts. Bottom line; read all the emails, and write rather than calling if you have a question.
This review is based on the non free checking or savings
I walked in here because I thought they were like Unify. Unify Credit Union …
I have called so many times and always get someone rude and they don’t help
IVAN GONZALEZ in your whittier branch is the only reason I gave you guys a five star. If it wasn’t for him I wouldn’t have paid my car loan. The premiums your bank charged me for not having insurance even though I did HAVE INSURANCE was …
To be fair, I’ve been with them for many many years. I transferred my checking and most of savings to another CU because their fees and services are pretty bad. I opened a PREPAID CC several years ago to help boost my credit. Now that my …
If I shared in detail the bogus information that I have been going through since I’ve been working with them, I’d be here all day. Spoke to 3 agents today, including a supervisor and they all could not seem to give me any correct …
Inexperienced bankers that give you conflicting information from day one. This is the second time I call to reset my online password and it took an hour and a half on hold to either get someone or lose the call and have to try again.
Horrible loan product does not disclose all the charges and does not provide all the necessary documents after the account is open. Online banking is so bad can’t do anything other than lead you to open more of their accounts. I WILL NOT COME BACK AGAIN!! Anyone interested in opening an account with them, PLEASE THINK TWICE!!
One EVIL bank! Credit Unions were once consumer-friendly alternatives to the “big banks.” Not anymore. This company always aggressively tries to sell you some service you don’t want or need. And their fees are just as high as those at …
I’m new to the credit union wow, what a poor experience setting up an simple account online from the start. I’d suggest passing on this credit union and researching all the local options available, calling and visiting multiple locations, …