The Firefighters & Company Federal Credit Union (FFCOCU) is a financial institution serving anyone who lives, works, worships or attends school in … See more
Read More| Friday | 10AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10AM to 6PM |
| Tuesday | 10AM to 6PM |
| Wednesday | 10AM to 6PM |
| Thursday | 10AM to 6PM |
338 S. Patterson Blvd, Dayton, OH 45402
This is the most amazing Credit union.. Shannon Roberts and the staff is amazing and a true blessing to work with they go above and beyond..
Convenient location, excellent staff and good products. If they aren’t already, these folks SHOULD be your credit union.
The best bank I ever banked with. Very small so everybody knows everybody. Nice professional just extremely great place to bank.
Shannon Roberts and the staff are the best! Great customer service from the loan department
I have always dealt with Tammy, who is Very professional, quite knowledgeable, courteous. Efficient & just all around amazing..
I always work with shannon. She is always so friendly and willing to help with anything I need.
They treat your finances like you are family! Maggie rocks… Shannon’s amazing…
Shannon Roberts does a great job and her team is really good I would recommend this place to everybody they are always nice and Help you out all the time
They’ll work with you on obtaining loans and more. Very friendly staff and professional. Would highly recommend for auto loans and credit cards etc.
Very fast and friendly and always helpful
Shannon has always been helpful and is a great resource! I highly recommend her to anyone looking for a loan!
I’ve had an account with them for almost my entire life. They’re great and very easy to work with. I would recommend them to anyone in Dayton.
I have always delt with shannon. She is the best! Very helpful and she does a great job!! Very Professional and Preductive!!
Excellent customer service, Shannon was able to get me financed for a car even though I have limited credit. This was the only bank around that accepted my case and gave me a chance to get back on the road again
Best and most personal customer service of ANY financial institution. where else can you call up and people know you by name and can handle the business that you need done? Firefighters Credit Union is the best!
I opened my first account when I was five years old (a long time ago). Shannon O’Neil has been a staple at DFFCU for as long as I can remember and is an amazing asset to the CU. We’ve had car loans, boat loans and a myriad of other …
I always get exceptional service each time I go there! Shannon especially, is very knowledgeable. She will help you with what you need to the best of her abilities!
Great credit union location is great. The staff is very friendly. Shannon Roberts is the best loan officer in the business.
Best interest rates but customer service is horrible! And good luck getting a return call from them. Doesn’t matter if you call 5 minutes after they open or at the end of the day, they always say” Shannon has someone in her office would you like her voicemail “ and then you hear nothing!! Very aggravating!!
Been a member here for several years now and can honestly say Shannon Roberts is amazing! She has always went above and beyond to help me, my friends and family out no matter the circumstances.
Shannon Roberts has helped us in so many ways. We can not recommend her enough. Not only is but both of our daughters.
Thank you, Shannon!
CALLED SHANNON SHE SET APPOINTMENT UP 1:30 IN ONE HOUR WE WERE DONE HAD LETTER WE NEEDED TO TAKE TO DEALERSHIP HAD ENJOYABLE EXPERIENCE W SHANNON AN THE WHOLE FIREFIGHTERS FAMILY HIGHLY RECOMMEND
Me and my wife are very thankful for firefighters credit Union. A1 Service and best interest rates out of every bank I’ve been with. Shannon is awesome!
Every time I need to get something, Shannon is quick to respond and helps me understand everything when it comes to the loan process. During Covid19, the credit union so graciously allowed me to skip a pay and that helped us financially. I love this credit union and highly reccomend it to anyone for home and auto loans!!!
To whom it may concern Shannon Roberts has always been a faithful supporter to me and my family. I have been with her for over 25 years and would never go any where else. …
Phenomenal customer care. Everyone is friendly and takes care of ANY need you have. Shannon and Jennifer and all the employees are like family. I’ve recommended this bank to ALL of my family and friends. If you have any questions they …
Shannon is the best! She has always been available to guide our through the process to get loans and attain financial stability. She is very customer oriented and makes you feel like family.
I have known Shannon Roberts for a number of years. She is so helpful and professional. Whenever someone mentions to me that they are in need of a bank or credit union, I immediately refer them to Shannon. I find all of the staff at the credit union very pleasant.
Firefighters & Company has been great to me and my family. Not only with their unbelievably low interest rates on loans but they also offer cash back checking! Shannon Roberts has helped out so much. We would be lost with out her and FFCU. Keep up the amazing work guys. Best credit union on Dayton
A+++
I have worked with Shannon Roberts for about 7 – 9 years now. She has not always been at Firefighters but I have followed her wherever she goes. She is EXCELLENT. Even if she can’t help you that day, she will tell you what you need to do to …
I have personally financed two vehicles with Shannon Roberts at firefighters, one with a 2.5% interest rate! She is awesome. Top notch service always.. Shannon even took the time to reach out to me personally during the pandemic to let me know I could waive payments if needed. I will never use anyone else for a car or personal loan!
Shannon Robert’s has been awesome to my family. Her care and patience working with me and my wife with loans and expert advice on terms that has always benefited us. Her knowledge and advice on the best options and constructive …
I’ve always had an amazing experience and interaction with Shannon Roberts at FFCU! Shannon is attentive to my needs and works tirelessly to find the right financial option for me. Shannon is extremely professional and has a knack for …
I have been banking with Shannon Roberts for many many years and I would highly recommend and have recommended Firefighters Credit Union to all my family. Shannon is very professional and prompt. She will also tell you your problem areas …
I met Shannon Roberts one day while working at the fire department. She came in to discuss the different things their credit union could offer us if we signed up. Who knew that would be the start of it all. Shannon has COMPLETELY changed …
I’ve been banking here since I was in HS and this once was the best bank to use. Shannon Roberts is awesome if you want a car loan but will never get any other type of loan product there again. We’ve tried to refinance 2 of our properties …
Being a member of the Dayton Firefighter’s Credit Union is definitely one of the best financial decisions I have ever made. Shannon Roberts has been my go to person for all of my financial needs. She definitely has mastered the art of …
Shannon Roberts is such an Amazing person! I have came to her in a crisis a few times and she worked things out for me QUICKLY. She has good info for me when car shopping both times and always available. She even gave me info and tips on …
Shannon Roberts is amazing! I’ve been banking with the credit union for almost 5 years now. Shannon Roberts have been a blessing for me in getting auto loans and repairing my credit. She’s always available when I need her.
Truly professional and excellent customer service. A true asset to the DFFCU team.
My experience with Firefighters Credit has been amazing, mostly due to the amazing customer service, support, and experience from Shannon Roberts. From the day I opened my account, to the help with credit repair and receiving my auto loan, …
Shannon Roberts is simply awesome! I have known her for many years and she remains trustworthy and genuine. She has helped me purchase multiple cars, consolidate bills, and maximize my purchasing power with consumer credit advice. I have …
My husband and I met Shannon Roberts as customers of the financial institution she was employed with many years ago. We were so impressed with her knowledge, and felt so secure with her financial advice, that when she left the institution, …