Bank/credit union, First Abilene Federal Credit Union
I recently refinanced with First Abilene and was told I would receive the escrow from my old mortgage in a check. They told me the amount – a little … See more
I went to deposit some of my check which theve done not sure how many times before the would not deposit it because it has my 2 last names on it just because I colored my hair really??I was so mad had to go to walmart cashed check no problem then came back and deposit money??? Very disappointed!!!!
Horrible drive thru experience
I was the only one in the drive , they never acknowledged me , waited on me . A truck drove up they spoke befor he could stop good , took care of him …
I have been doing my banking at First Abilene Federal CU for many a year now. I have been very satisfied with the way that they have interacted with me and taken care of my needs. …
When I signed up I had a great experience and staff was friendly . However whenever I go in now I feel that staff is not friendly. Unhappy to help me with simple problems like getting my routing number or help with the mobile banking. Disappointed in how the tellers treat their customers !!
Excellent service and friendly. One of teller took time to help me set up my App account after getting a new phone. I had been trying to add Pine AFCU and they were rude and didn’t care to help. …
Worst online banking ever. The servers reset your password every 60 days and fails to retain it then the mobile app constantly asks for a 1 time pin number claiming you already have an active one but how is that possible when they expire after three days? I’ve had constant card issues and they refuse to fix it.
Great!
Best in town ! Great staff
Go see Lorraine, she’s the best !!!!
slow service for simple tasks, seasoned customers get service first , undermanned
I went to deposit some of my check which theve done not sure how many times before the would not deposit it because it has my 2 last names on it just because I colored my hair really??I was so mad had to go to walmart cashed check no problem then came back and deposit money??? Very disappointed!!!!
Amazing staff. I love this Bank. They are truly caring. Give exceptional customer service. They treat you like Family.
Horrible drive thru experience
I was the only one in the drive , they never acknowledged me , waited on me . A truck drove up they spoke befor he could stop good , took care of him …
I have been doing my banking at First Abilene Federal CU for many a year now. I have been very satisfied with the way that they have interacted with me and taken care of my needs. …
When I signed up I had a great experience and staff was friendly . However whenever I go in now I feel that staff is not friendly. Unhappy to help me with simple problems like getting my routing number or help with the mobile banking. Disappointed in how the tellers treat their customers !!
The tellers are very welcoming and helpful of the questions that I have.
Excellent service and friendly. One of teller took time to help me set up my App account after getting a new phone. I had been trying to add Pine AFCU and they were rude and didn’t care to help. …
Worst online banking ever. The servers reset your password every 60 days and fails to retain it then the mobile app constantly asks for a 1 time pin number claiming you already have an active one but how is that possible when they expire after three days? I’ve had constant card issues and they refuse to fix it.