Horrible web site. can never actually sign in. I always have to reset my password, no matter how many times I put it in correctly. I think I locked myself out, but it won’t tell me WHY I can’t log in, just keeps kicking me back to the user name screen.
awesome credit card! no one would approve me for a credit card due to my low credit worthiness but they decided to give me a shot and have since raised my credit about 200 points!! Thanks a lot first bank card!!
How does a company these days open an a credit card account BEFORE letting the customer KNOW what the credit limit is???? They just opened the account without letting me know if I’m okay with that stupid limit! Who does that?
Horrible services, they did not help me notify my payment due and late fee. instead they charged me late fee and when I try to call them, it took me so long and end up with a hangup. TERRIBLE, wish your whole company closed down ASAP.
Just canceled the DU affiliated 5 % cash back card. Their overeager fraud department declined so often, can’t use it. Plus, cust service stinks, ave wait time 12 minutes.
They sneak fees on and it doesn’t show online, only at the very bottom of your statement. Canceling and will tell everyone to stay away!!! Worst card I’ve ever had.
These ”people” DO NOT LISTEN ! They send me these checks in the mail – I called and told them we live in a rural area – and that such a thing known as ”mail theift” still happens. 4th time now – cutting up cards – and sending them back to them. GOODBYE !
I made an application without doing any background check on them. They sent a letter asking me to call and give more information. That’s a big red flag in my book. After reading all the horrible reviews, I’m hoping I don’t have any …
Excellent customer service. I have a very small new business and they are so helpful with questions. I love their willingness to work hard to establish a relationship. I LOVE that I can let them know I’m traveling and the care they take to prevent fraud. It is a simple pleasure to bank with them.
My bank statement showed two payments of $102 made on the same day to First Bankcard. I called customer service and was quickly answered. And this was on New Year’s day. (Jan 1) The representative was attentive, polite and spoke fluent …
1.4 mil net worth, o total late payments ever. 6 figure residual income. 40’s and retired. all bills paid off monthly, great credit score, Card decliined…my first decline ever. However, If the merchant had been forthcoming with their use …
Poor customer service and terrible policy.Not flexible. Their policy is too ridgit. They will snatch your money so so quick out of your bank account and when you cancel it will take 10 or more business day through the mail in order for …
My card was stolen they spent 30 minutes talking to the fraud dept! Said I’ll get a new card mailed out they cancelled my whole account instead! never got a bill in the mail and they cancelled me!
Easy to use website on both desktop and mobile. Credit increases have been easy and on par with increases in income. Plenty of reward points options on my card and easy to redeem. Fraudulent charges have been easy to deal with. Free credit score update each month is a plus.
Absolutely horrific bank. They will charge you if you pay your balance off early for the month and they’re customer service is completely rude. The managers give lots of attitude and will cut you off every second. The employees show no …
I was refunded for a purchase from a third party over three months ago. I have proof from the company and First Bankcard is still holding my credit and has not applied it back to my card. If you are carrying this card to help your credit do not make high dollar purchases with it.
My statement goes missing every other month. Then they call and tell me its in collections. I have had this card for about 6 months. I think they are scaming people and not sending the statement out every month so they can hit you up with a late charge. I canceled the card this week.
Garbage. I repeat garbage bank. It was my first ever credit card. My credit card expired but apparently had a fraud hold on my account which I was never told so they closed my account. My score dropped 75 points. I’ll spend the rest of …
Good Heaven’s I wish I read all the reviews (on other sites) before opening up a new account with them (promo interest after I bought a new vehicle – DODGE remove yourself from association with these dummies). …
Signed up for credit cards for my business, tried to set up automatic payments online. Had trouble so I called in, was told that online option was to pay full balance every month and I needed to talk to a rep to set up auto payments. Did …
Overall the worst credit card that I have ever had it’s my first credit card which is the only reason I even keep it open. High interest rate they wont change because customer service is terrible. It is no points card which they wont change …
I received a letter from First Bankcard, and it caught me by surprise! I recently close a few cards since we’re not using them. Yes it might hurt my Situation temporarily, but getting a letter from First Bank stating they canceled my card …
Stay away! Hi interest and not so people friendly. I was in good standing with them for a few years and then they just closed my account after making a huge payment to keep card as an emergency during this pandemic. Now im stuck without a …
Absolutely a terrible decision to go with these people. The communication is terrible. I have been waiting over 6 months for a letter to understand why they reduced my limit and tarnished my credit report. They would get zero stars if that was an option.
I prepaid all of my bills on line in the beginning of the month. When I went to check my balances a few weeks later, I noticed that my First Bank payment did not go through. I immediately contacted them in the hopes that they could …
A few days ago I made a payment to cover the full balance on my credit card. My balance was zero. One day after my payment was posted I tried to make a transaction in the amount of about 80% of my credit limit. My card was declined. My …
Stay away or close accounts with this bank. Had a fraud charge on my account. Disputed it and was told two weeks and not being told two billing cycles. $2000 limit in card with a $715 charge hurt my credit by 18 points since they posted it …
I have never heard of a credit company that doesn’t provide “pay off amounts.” The first person I spoke with never told me we don’t do pay offs when I asked for a pay off. Paid my balance went to look and there was a charge, called and was …
After paying off a high interest card with this one all seemed ok. Then I made payments on time and over minimum for 6 months. At this time they started taking credit away from me so that my credit score dropped for being over 50% of limit. …
Horrible customer service. I had a Jeep branded card for about a year that was serviced by this company. They closed the account due to inactivity and did not notify me that this was going to happen. Thanks to our politicians, they can do …
Cancelled my account which was in excellent standing. I was never late, never missed a payment, balance was less than 50% of line of credit. Excellent interest rate and I was in the process of paying it off. It rarely used the card anymore. …
Have been with them for about 6 years. For the last three years I have paid my card off every month and ZERO late payments. My credits never been higher and I’ve never had better income than I do right now and they just dropped my credit line with no explanation!!
I have seen numerous credit card limits decreased, and even closed without a just reason. Card by FNBO (formerly known as First Bankcard) utilizes an arbitrary system to determine which cards should be affected, and this system does not …
The first bill or correspondence I ever got from this bank was a collection notice. I’ve never taken out a credit card with this bank and I have never even heard of them before so I called the number and it said your way time will be over an hour – seriously?
This is a scam. Like many others I’m reading about now online, the first and only correspondence I’ve received is a collections notice. They want the last 4 digits of your social: DO NOT GIVE ANY INFORMATION.
Garbage
Great credit card options.
So far so good! 🙂
Dont ever get a card with these guys
Not a great experience. Very risky bank.
Got approve 1st try 300 limit thank u rebuilding my credit
the worst online bank, you’d better cancel this ASAP.
The Best credit card I’ve ever had.
how can someone chat with a customer care representative and not by calling?
after reading all the reviews, i am glad i got declined??? really? ….hahaha! joke card. gtfoh
I’ve called customer service many times and they are always very prompt and helpful. Very satisfied
wait time is over an hour to redeem casback, rude people not helpful, noone cares about the mistakes on the bill
This is the worst c.c.company you can possibly have. Run as fast as you can from them. Take your business to someone else.
Horrible bankcard to have if you have it cut it and cancel immediately, they will destroy your credit, very unethical and no customer loyalty.
I have been with them for last 8 years and 700+ score with less than 20% use of credit but still denied 8k personal loan
FNBO app failed to load or update on my mobile device. I had to go online to open my account.
Horrible web site. can never actually sign in. I always have to reset my password, no matter how many times I put it in correctly. I think I locked myself out, but it won’t tell me WHY I can’t log in, just keeps kicking me back to the user name screen.
awesome credit card! no one would approve me for a credit card due to my low credit worthiness but they decided to give me a shot and have since raised my credit about 200 points!! Thanks a lot first bank card!!
How does a company these days open an a credit card account BEFORE letting the customer KNOW what the credit limit is???? They just opened the account without letting me know if I’m okay with that stupid limit! Who does that?
Very unprofessional customer services. No value for customers. Very disappointed
Horrible services, they did not help me notify my payment due and late fee. instead they charged me late fee and when I try to call them, it took me so long and end up with a hangup. TERRIBLE, wish your whole company closed down ASAP.
Just canceled the DU affiliated 5 % cash back card. Their overeager fraud department declined so often, can’t use it. Plus, cust service stinks, ave wait time 12 minutes.
They sneak fees on and it doesn’t show online, only at the very bottom of your statement. Canceling and will tell everyone to stay away!!! Worst card I’ve ever had.
These ”people” DO NOT LISTEN ! They send me these checks in the mail – I called and told them we live in a rural area – and that such a thing known as ”mail theift” still happens. 4th time now – cutting up cards – and sending them back to them. GOODBYE !
I made an application without doing any background check on them. They sent a letter asking me to call and give more information. That’s a big red flag in my book. After reading all the horrible reviews, I’m hoping I don’t have any …
Was good credit card 3 years ago, but now is change cash back reward without mentioning to the customer
Excellent customer service. I have a very small new business and they are so helpful with questions. I love their willingness to work hard to establish a relationship. I LOVE that I can let them know I’m traveling and the care they take to prevent fraud. It is a simple pleasure to bank with them.
My bank statement showed two payments of $102 made on the same day to First Bankcard. I called customer service and was quickly answered. And this was on New Year’s day. (Jan 1) The representative was attentive, polite and spoke fluent …
1.4 mil net worth, o total late payments ever. 6 figure residual income. 40’s and retired. all bills paid off monthly, great credit score, Card decliined…my first decline ever. However, If the merchant had been forthcoming with their use …
Poor customer service and terrible policy.Not flexible. Their policy is too ridgit. They will snatch your money so so quick out of your bank account and when you cancel it will take 10 or more business day through the mail in order for …
My card was stolen they spent 30 minutes talking to the fraud dept! Said I’ll get a new card mailed out they cancelled my whole account instead! never got a bill in the mail and they cancelled me!
Easy to use website on both desktop and mobile. Credit increases have been easy and on par with increases in income. Plenty of reward points options on my card and easy to redeem. Fraudulent charges have been easy to deal with. Free credit score update each month is a plus.
Absolutely horrific bank. They will charge you if you pay your balance off early for the month and they’re customer service is completely rude. The managers give lots of attitude and will cut you off every second. The employees show no …
I was refunded for a purchase from a third party over three months ago. I have proof from the company and First Bankcard is still holding my credit and has not applied it back to my card. If you are carrying this card to help your credit do not make high dollar purchases with it.
My statement goes missing every other month. Then they call and tell me its in collections. I have had this card for about 6 months. I think they are scaming people and not sending the statement out every month so they can hit you up with a late charge. I canceled the card this week.
Garbage. I repeat garbage bank. It was my first ever credit card. My credit card expired but apparently had a fraud hold on my account which I was never told so they closed my account. My score dropped 75 points. I’ll spend the rest of …
Good Heaven’s I wish I read all the reviews (on other sites) before opening up a new account with them (promo interest after I bought a new vehicle – DODGE remove yourself from association with these dummies). …
Signed up for credit cards for my business, tried to set up automatic payments online. Had trouble so I called in, was told that online option was to pay full balance every month and I needed to talk to a rep to set up auto payments. Did …
So you tell me if you would open an account with them?
Good evening, …
Overall the worst credit card that I have ever had it’s my first credit card which is the only reason I even keep it open. High interest rate they wont change because customer service is terrible. It is no points card which they wont change …
I received a letter from First Bankcard, and it caught me by surprise! I recently close a few cards since we’re not using them. Yes it might hurt my Situation temporarily, but getting a letter from First Bank stating they canceled my card …
Stay away! Hi interest and not so people friendly. I was in good standing with them for a few years and then they just closed my account after making a huge payment to keep card as an emergency during this pandemic. Now im stuck without a …
Absolutely a terrible decision to go with these people. The communication is terrible. I have been waiting over 6 months for a letter to understand why they reduced my limit and tarnished my credit report. They would get zero stars if that was an option.
I prepaid all of my bills on line in the beginning of the month. When I went to check my balances a few weeks later, I noticed that my First Bank payment did not go through. I immediately contacted them in the hopes that they could …
A few days ago I made a payment to cover the full balance on my credit card. My balance was zero. One day after my payment was posted I tried to make a transaction in the amount of about 80% of my credit limit. My card was declined. My …
Stay away or close accounts with this bank. Had a fraud charge on my account. Disputed it and was told two weeks and not being told two billing cycles. $2000 limit in card with a $715 charge hurt my credit by 18 points since they posted it …
I have never heard of a credit company that doesn’t provide “pay off amounts.” The first person I spoke with never told me we don’t do pay offs when I asked for a pay off. Paid my balance went to look and there was a charge, called and was …
After paying off a high interest card with this one all seemed ok. Then I made payments on time and over minimum for 6 months. At this time they started taking credit away from me so that my credit score dropped for being over 50% of limit. …
Horrible customer service. I had a Jeep branded card for about a year that was serviced by this company. They closed the account due to inactivity and did not notify me that this was going to happen. Thanks to our politicians, they can do …
Cancelled my account which was in excellent standing. I was never late, never missed a payment, balance was less than 50% of line of credit. Excellent interest rate and I was in the process of paying it off. It rarely used the card anymore. …
Have been with them for about 6 years. For the last three years I have paid my card off every month and ZERO late payments. My credits never been higher and I’ve never had better income than I do right now and they just dropped my credit line with no explanation!!
I have seen numerous credit card limits decreased, and even closed without a just reason. Card by FNBO (formerly known as First Bankcard) utilizes an arbitrary system to determine which cards should be affected, and this system does not …
The first bill or correspondence I ever got from this bank was a collection notice. I’ve never taken out a credit card with this bank and I have never even heard of them before so I called the number and it said your way time will be over an hour – seriously?
Trying to contact customer service. Would be easier to walk to the moon. Will now drop this card and go else where!!!!!!!!! Need to show a minus star.
This is a scam. Like many others I’m reading about now online, the first and only correspondence I’ve received is a collections notice. They want the last 4 digits of your social: DO NOT GIVE ANY INFORMATION.