Since 1939, First Call Heating & Cooling has been dedicated to providing the best service for residential HVAC needs in Portland, OR, and surrounding areas. Call us today to avail of our HVAC services.
| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
13150 Clackamas River Dr, Oregon City, OR 97045
Arrived on time, fixed problem. Tech was polite and very competent.
They came out within 2 hours of me calling late on a Sunday evening! Super friendly and had the part replaced and the air working within an hour! I will continue to call them for all my heating and cooling needs!
Corey was very efficient and professional in his work today. Corey did a winterization on our furnace. He answered all our question without hesitation. He talked with us what could happen with our 20 year furnace. Corey did not try to influence our decision in any future plans.
Thank you Roy Kamp
Harvey is wonderful! I appreciate his knowledge, years of experience and his professional demeanor, but he is also friendly. He always asks if I have any questions. Great service!
Totally pleased with First Call Heating & Cooling! Joe, our technician was very professional and knowledgeable with all things HVAC. Very happy doing business with First Call!
First Call Heating and Cooling has always done a great job taking care of my furnace and air conditioner. Their staff is knowledgeable and they always leave their work space clean!
I had our old Montag oil furnace start smoking on a cold night of course. Made an online request, and had a reply first thing the next morning. Service repair man Ron L. was knowledgable, personable, thourough and professional. Made the …
Honestly a perfect experience. Corey was incredibly knowledgeable and professional. He not only serviced our unit but spent the time to talk about our other options for heating and cooling. Thank you!
The entire team was professional, friendly, and courteous. Chris took the time to go over all the options, answer all my questions, and checked in afterwards to make sure everything works. Everyone showed up exactly when they said they …
Quick and easy fix to get my heat pump cooling the house again. Thankful we did not have to wait days for someone to come out. Professional and knowledgeable technicians.
Thanks so much to Justin for his consultation! He was professional, courteous and solution oriented. His experience really showed, and we appreciated all his suggestions to improve our home’s cooling system.
We had an emergency need for a broken oil furnace and Frank fixed it better than new. He led us through all the issues and resolved them all. He was fast and on time. Thanks for saving us!
Jim and Dustin did a great job. They arrived when they said they would, were receptive to questions, and were very personable and professional. I would definitely use First Call again.
We had a great experience with First Call. It took no time for the repair man, Harvey, to find and fix the problem. He was a delightful man that I would like to see again if we ever have the need.
Dave, our service technician, was absolutely wonderful –
so nice and informative re: problems with our
thermostat. And he came promptly when we had a problem. …
thanks to steve, joe and chester (and the rest of the team) for a quick response and replacement of our 28 year old furnace. they were nice and helpful and communicated well with me. I appreciate that they discussed options of a few little …
Fast, clean, efficient and straightforward. Could not have had a better experience.
Harvey has been serving our heat pump for years and we love him.
Frank is a great technician and I will always have frank do all of my hvac work as well as my family’s. Frank is very honest and knowledgeable. Frank is also precise and clean and I really like the way he stays in comunication on parts etc.
Very impressed with service tech Daniel. Friendly and professional. Explained everything and gave me suggestions to better maintain system.
Dustin was respectful, took ample time to do a thorough job cleaning my furnace and afterward, discussed his findings, explained how the system works, and offered recommendations. He was knowledgeable and clearly answered all my questions.
I’ve used First Call a few times and all three technicians were very friendly. Jason Hunt was my most recent tech who helped us get our house warm again! Thank you First Call!!
Abel, Aaron & Matt
Great service, knowledgeable and went beyond the (first) call of duty to make …
We wanted to give a big shout out to (especially) Nathan, Joe & Mike for a long hard days’ work, adding a heat pump to the oil furnace in our 1959 ranch home. They did a beautiful job snaking the lines through our garage and into the …
Very professional and had lots of knowledge about how to fix my AC. Answered all my questions too!
I called them because they were replacing an HVAC unit across the street. The AC stopped working, and with 100 degree temperatures forecast, I was afraid they wouldn’t come out come out for a few days. Happy to say that Brian came out the …
We called for maintenance service on our heating and cooling systems. First Call had recently taken over Eastside heating our service. Our experience was very positive, timely, informative and reasonably priced. We will continue to call on them.
Chris and Jose were very professional, friendly, and efficient. They showed us pictures of our vents before and after which was very helpful. I highly recommend First Call for duct cleaning.
1st Call has been my go to company since I bought the house in 1996. But this year I’m going to have to call it quits at $120 an hour this is there base hourly rate $120. it could be even more based on the job …
Appreciated the communications from First Call on arrival time and the technician’s thoughtful professionalism. Mr. Kim not only helped us resolve an issue with our thermostat, but followed up with call to confirm a working setting.
Abel and Joe came out on a Saturday morning to install our new furnace. They did a fabulous job. Excellent company. I got zero-percent financing, too!
We are so comfy with our new heating and aircontioning system. The entire installation went so smoothly. I especially appreciated Joe G. and Jose who were there to answer all my questions and show me how to use our new system. Both Joe and Jose were clean and careful with our carpet, which is much appreciated. Thanks.
Jason Hunt misdiagnosed the problem with my heater, and quoted 5x the retail cost of the part that wasn’t broken that he said needed to be replaced . Don’t call First Call! I would give them a negative star, but the scale doesn’t go that …
Booked out for 3 days but showed up on time and had the parts to fix our Trane Heat Pump on the van first trip. I will use them again!
The annual maintenance check and cleaning of my furnaces today was completed by Dustin Wilson. He was well prepared, arrived within the time period, provided excellent service, and was clear and informative regarding the furnaces functions.
This is the 2nd time we’ve been in a bind with our furnace in the past 2 months. Called for their emergency service (they advertise that they have this). First they asked if we we had an annual policy with them and that we could sign up …
The week the snow storm predictions and my furnace decides to quit. Jason got a new furnace ordered and the next day, Joe and Chester installed it. Such a relief. I appreciate how customers with no heat get such prompt attention by First Call. I really didn’t want to find a place to stay that would take me and the cat. Thank you.
Do not use First Call Heating and Cooling. I called First Call to repair my furnace, technician was not able to diagnose the issue and therefore decided to program the thermostat instead! The technician was not able to read the error …
Excellent customer service from start to finish. Corey Green was professional and committed to taking care of the leak; great quality assurance. The notification / coordination was well handled and pricing reasonable.
Air conditioning stopped working last night. Called First Call Heating and Cooling this morning tofix the problem. The technician promptly arrived within a few hours, and proficiently diagnosed and fixed the problem. As expected from First …
The First Call team that we worked with on our heating and cooling system installation were GREAT!!!!! Starting with Jason and ending with Andrew,Luke and crew. It was simply amazing 👌
Sonny & Linda …
The technician was courteous and respectful and, most importantly, knowledgeable. He diagnosed the problem immediately and went right to work. He solved a problem with my A/C system that had left other providers stumped. I am very grateful for the fine service.
Nick came out right away on a Saturday to try to fix our cental air conditioning unit. He was extremely helpful, professional, and patient with all our questions. I highly recommend First Call Heating & Cooling.
Jason S and Janson H were top knotch in their respective jobs. And Jason S advised me of a leak in my crawl space I had no idea about and saved the beams and joists from further damage. I have since been able to hold the water heater …
Corey was on one time and very quick to resolve the issue I was having with my AC unit. He explained the problem and gave me advise on how to prevent them from happening again. Greatly appreciate the patience and timely execution of the problem. Hopefully no more issues occur, but if so, Corey / First Call is going to be my go-to.
HVAC First Call Tech Adam Herd was thoroughly knowledgeable and efficient in repairing the condensation pump system that had recently failed. I am totally pleased with the service and quality of First Call’s staff member. …
Excellent support to clear system fault and hard lock out. Also took the time to go over CleanEffects air cleaner system with me. …
Very happy with the install of our new AC system. Matt, Alex, and Justin did a great job – very clean install. We are happy customers of First Call.
We have been relying on First Call since 1999 when we purchased the house with an old oil furnace and in ground tank. They kept us warm until the firebox on the old furnace was about to give way and we decided replace it with a modern oil …
Dave was amazing, being a first time home owner, he helped educate me on my furnace maintenance, as well as my A/C unit. Really a pleasure working with him, definitely recommend anyone needing services.
Noticed issue with condensate pump this morning. All lights were lit up (alarm light too)and slight burning smell in the air. Called First Call Heating and Cooling. Their tech Jason came out this same mid-afternoon and problem is solved….no charge warranty item. Outstanding service!
I scheduled a maintenance call for 1/10/20, about 3 weeks out from my call. On 12/26/19, late afternoon, my furnace quit working so I called FIRST CALL. and they said they could have someone for us the next day. This was ok because I keep …
Just wanted to give you high praises because we’ve been out of oil since the weekend began. I had oil delivered a few hours after I called on Monday morning. I’m glad you were able to accommodate and my family thanks you very much!
First Call was great. Laura was very nice, professional, and helpful.
So was Laura’s Friend. She told me how to restart the furnace after 4 days without Heat. …
You would think that after 30 years I would have a lot of good comments. But had to leave First Call Heating & Cooling as they didn’t have a good Heat Pump replacement for their oil furnace we brought some 20 years ago. But that’s not the …
I called First Call in a bit of a panic because the first hot days of 2016 were so hot that I feared it would trigger seizures in the people I care for who have epilepsy. When I explained the situation, First Call was kind and …
I’m leaving a review because I had a wonderful experience with these guys. Showed up early, installed water heater and furnace with a new natural gas line ran down into the basement, very professional and clean work and finished it all in …
We couldn’t of had a better experience,with a construction project. From Mr. Brown to Dustin and Nathan. All the men and women of First Call, were understanding of our situation. Kind, courteous. thoughtful and very professional. And a …
Tech arrived with 10 minutes of text alerting his arrival. Very pleasant and professional. He performed service that was never done by the previous company we had used.
We had First Call install a new 96% efficient furnace to replace our aged less than 80% one. It worked wonderfully at first. The installers used the old AC outlet hose to eliminate water which made sense since our furnace is in the …
From the top down, this is an excellent company. They were professional, efficient and considerate. Steve, Jeff and Bill stood out as top notch people. My family is very happy with First Call Heating and Cooling! They went above and beyond to ensure we were taken care of.
Jason did a great job on the AC maintenance. He also did a nice tutorial on how to set the thermostat panel. He also answered questions about how to maximize airflow into our bedroom where the register is in a poor location.
Thanks!!
First Call performed duct cleaning services for us and we couldn’t have asked for a more pleasant & professional experience. Nick, the technician, was very nice, helpful, and courteous. We were referred by a neighbor and I will highly recommend them too!
Jason Hunt of First Call Heating is incredible! He was friendly (didn’t mind me asking him a million questions) and he didn’t try to sell me something I didn’t need. He was able to fix my furnace quickly and put all my fears to rest. I would recommend Jason and First Call Heating to anyone. Thank you so much!
We installed new equipment with this company & paid nearly $14,000. After the intial installation, we haven’t been treated the way I would expect but also for spending that amount of money we did. I have called in several times & it is …
I was amazed at the thoroughness of Justin when he visited my home when I needed a new AC unit. He was professional, informative, and did not try to pressure me to make a decision. He stated the facts, was straightforward, and I highly recommend him and First Call Heating and Cooling.
Stephen has been great with getting me set up and everything organized. Joe and Aaron came to do the install. They were on time, quick and efficient. So far everything is working well and I’m excited about using our new AC this summer.
We’ve used First Call on several different occasions over the past few years. They are always responsive and friendly and do great work. We wouldn’t use anyone else for our HVAC maintenance.
I had a problem with my ac control this summer due to a restoration company not installing it correctly. I emailed First Call because it was after hours and they called my on my cell phone the next morning. They were able to come out that …
Technicians Merle, Billy and Abel all did a really great retro-fit on my old HVAC system with new Trane components. It took most of the day, but everything was done properly and with great care and the place looked great when they left. …
We just had a new Air Conditioner installed by Joe G. and Jose. They arrived on time, were very professional and were extremely knowledgeable. They both were very personable and answered all of our questions. The left our house spotless, overall an excellent experience.
First Call came out to service my furnace that was not functioning and reported that I needed new equipment. It said it would check on the warranty, , and it said it get back to me promptly. It did not do so and 2 days later, I found the …
I would not recommend this company. They don’t charge what they quote at all. They need multiple people to figure out issues and charge for each vist even if the tech is not trained. I would recommend using Able Heating and Cooling instead. Talked to service manager about this issue before posting review.
Our ‘guy’ Corey is reliable, helpful, timely and professional. We appreciate his advise and expertise and he’s friendly too! First Call has been one of our most reliable service providers over the years and we trust there professionals.
Frank did a great job tuning up my heater and replacing my filter. Learned a lot about the proper maintenance schedule for my furnace. Great communication and helpful scheduling. Highly recommend. Thank you so much.
I cannot express how grateful I am to Frank Rao for the excellent service and concern. He was so helpful and courteous, he came out diagnosed the problem and got my furnace working the same day. I highly recommend First Call to anyone needing heating or air conditioning service. Very professional!
Just had a new AC unit and furnace installed by Luke G. and Jason H. of First Call and they both did a very professional job. Both were focused and had both systems installed in under 6 hours. They cleaned up all of their work and it looked …
So impressed. I had some work done and when we called back with questions and some uncertainty, they agreed to come back out and relook at my system to guarantee there work and make us completely satisfied. They went above and beyond at …
Scott was great. Besides conducting annual maintenance of our heating and cooling systems, he discovered a small gas leak and made necessary repairs, which included installation of a “union” fitting that was needed. Scott was very personable and professional and completed all work in a timely fashion.
The people at First Call Heating and Cooling were great. They were easy to reach and called to let me know they would be arriving soon. The worker was extremely friendly, diagnosed the problem and simply explained to me what he was going to …
We’ve used First Call for 23 years and always been very happy with our service. Today Dustin and Jaime did a super job on duct cleaning, and gave really great explanations of what they were doing and why. Dustin even replaced some screws …
Great service from First Call Heating and Cooling. Joe and Abel came out to replace our old furnace on a rainy, cold Saturday and did a great job! Everyone we interacted with were professional, efficient, and helpful. Highly recommended.
Very good, Nick was great. Courteous, knowledgeable and took care of business.
Thanks
My name is Mechelle. My Mom is elderly. First Call came out and installed her furnace and ac. She has had nothing but problems with this system. They have been out to her house over and over again. She keeps getting error codes. The techs …
My heat pump was not putting out any cold air so the first repairman came out on 8/5 and I was charged $109.00 for a service call where he found the unit had lost all the refrigerant and there was a leak somewhere in the system. He said I …
From the service technician, to the salesman, to the installation crew, duct cleaning crew and the dispatchers, First Call Heating and Cooling was magnificent. The technician came out and advised our 30 year old unit would need to be …
The salesperson was on time, very knowledgeable and low pressure. The installation crew was terrific too. Very professional and cleaned up after their work. We are very happy with the new Trane furnace and AC systems.
I truly received outstanding customer service from Corey and his working partner, Jason, when I was in a desperate situation with my A/C during Portland’s second monumental heat wave. My daughter (who has a health condition requiring her …
We were very pleased with the service we received from Oregon Heating here in McMinnville. Our furnace, which was in a difficult location, was replaced efficiently and our sales rep was very professional. He was available to answer all our …
Excellent cleaning of furnace ducts by techs Chester and Chris of Fist Call Heating & Cooling. These two men reflect the very best qualities of this company’s professionalism and knowledge, and why I will continue to use First Call for …
Service person called to let us know he was on the way. Arrived during the window of time designated. Wore booties when entering the house and immediately asked for furnace location. Service person was pleasant, asked if we had had any …
Had an excellent experience with First Call. They managed to get me in for same day service so I did not have to pay for after hours service. The tech Nick was great – very friendly, considerate and thorough. Also wore booties – much appreciated!
Nick Livengood was very knowledgeable, very nice and very thorough with his evaluation of my unit.
The Trane heat pump system that we inherited from the last homeowner died completely after 17 years of constant running. I spoke or met with all the companies that carry Trane or American Standard brand units. Lots of creeps and “let me …
I have relied on First Call for years and they always do a good job. Keeping my furnace and A/C tuned up and working like they should. They warn me of potential problems and this recent visit Dan suggested we best get a CM detector; which I promptly purchased! Thank you to Dan and all the technicians at First Call.
Our oil tank failed after 42 years. Unfortunately, the tank insurance we purchased only covered us if we continued to use oil and updated to an above ground tank. We contacted First Call for guidance on decommissioning the tank and they …
This team was wonderful. Joe G., Chester, and Jason Sundwoll were at our home for 4 days, but it was no trouble at all. We felt totally comfortable leaving them in our house while we had to do errands throughout the day, and they always …
The experience has been great. Corey, Robert and John were very informative and explained every procedure in terms we could understand. From the beginning with Justin to the end with the installers was easy and comfortable. First Call has been the best for the last 16 years. Love them!!!!
Dustin and Jaime did a very thorough job cleaning our furnace ducts. They walked me through each of the steps and made sure to explain everything they were doing. They were friendly and prompt, and didn’t mind our dog following them around. First Call has been very responsive for us. Thank you!
We needed to have our A/C unit repaired and with one call the appointment was schedule and Nick showed up near the beginning of our appointment window and was very polite. He performed the repair without complaint in the rain. He gave us a …
We had an new furnace and a/c installed. The job was scheduled for Thu/Fri. The installers, Nathan and Abel, did a great job of removing the old furnace and a/c. By early Thursday afternoon they had both the furnace and a/c up and running. …
The experience was excellent from start to finish. The person who came to talk to us about our needs, Justin, was consultative, knowledgeable and sincere. The installation team was skilled, efficient and did a great job. Everything was taken care of in just a few hours, and the Trane system they installed works like a dream
Great service. Explained what he was doing. Very knowledgeable. Did a great job of cleaning /servicing our furnace.seemed to really like his job,and the company he works for. Would definitely recommend First Call to others.
I cannot say enough praise for the team at First Call. I have now had two issues with my AC (at different properties) that have required special service and attention – and First Call rose to the occasion and exceeded expectations in both …
Frank was our technician in Oregon City, and he was very good. Called us when he was 45 minutes away, showed up on time, and completed the repairs quickly. And when he was finished, he cleaned up the area really well before he left. A very good experience, and we will definitely use them again when it’s time for the fall servicing.
Got 3 quotes from the big players in Portland, 1st call was the most competent/confident of the not ideal AC installation. Great communication all the way through, good crew that was friendly with my wife and kids. Even had an unforseen …
First Call has taken care of me for years and have always been helpful, even if short notice.
The service techs – shout out to Corey – are courteous, helpful, and wonderful to work with. I appreciate everyone I’ve dealt with at First Call.
Dustin with First call did a great job tuning up my furnace and fixing some duct work. Great communication, friendly, and professional. I’ve been using this company for years and always had good experiences.
Our family is now enjoying a state-of-the-art HVAC system just installed by First Call Heating & Cooling. The company is truly full service as advertised with great customer care and due diligence to make sure the job is done right the …
Joe, Jason S., Jason H. and Nathan were first-rate on a new gas furnace installation and decommissioning of the old oil unit. They were punctual, cleaned everything up and made sure that I fully understood how the new unit worked. It was an amazing amount of work with a few unexpected turns. They handled it all very professionally.
Everyone I was in contact with at First Call was wonderful. I needed to schedule a furnace tune up as well as get heating oil for my tank. First Call scheduled a meeting for the same week with two separate people coming out with a window …
Nick was very professional and knowledgeable. He serviced my oil furnace after a recent power vacuum cleaning. He was able to troubleshoot and fix my issues within an hour. It finally works after 3 visits from other techs!
First Call installed a new Trane furnace for us a couple of years ago and we annually have them check it out for safety and operational efficiency. One of the things we deeply appreciate is that First Call alerted us to when their …
When the furnace in my rental home was on the fritz, my landlord recommended that I get in touch with First Call. They were able to get to the repair promptly and I really appreciated the consistency and clarity provided by customer …
We chose First Call to install a new HVAC system last year. Today was our first annual “check up”, and it went well. The tech was friendly, professional and on time. He reviewed everything with me, and offered helpful hints. Thank you.
Oil furnace went out, and someone was at my house the next day. Corey was excellent! Told me exactly what he might need to do and what it would cost. He didn’t make any suggestion of selling anything more than was needed. And Corey let me …
Always have had a good experience with First Call Heating and Cooling. Just had my heat pump and oil furnace serviced. Both have passed the service check and maintenance check. Have used first call for the purchase and servicing of the Havc system, every person has been professional and done a high quality of work.
we have just had a great experience with Kurt and Merle. We had a new Trane furnace installed and the folks were great. Since we had to change almost every thing, they explained what they were going to do and it all works perfectly. They …
Great service! Responded quickly and Daniel efficiently fixed a problem with our AC during hot weather. Much appreciated! Will call again.
They have great products and provided excellent service installing a furnace, A/C and programmable thermostat for me. Done on time and clean with everything put back they way it was! Hats off to the team of Steve, Joe, Charles and brave …
Several weeks ago First Call did a new HVAC install on our up-stairsTrane MV95 Furnace. Just in time for a good stretch of hot days everything went well and the installation was spot on! Yesterday as luck would have it a previously …
Needed replacement of our 20 year old heat pump and air handler. Got quotes from other local HVAC contractors and Jason Brown at First Call responded quickest and impressed us with his knowledge and enthusiasm. Merle and Luke were very …
The guys were professional and fast in their work. Dustin, Joe and Jason made the installation an easy and organized process. They left me with a great new furnace and a utility room cleaner than when they started! …
Joe and Erik did a great job installing our gas furnace. Very friendly and efficient and they left the work area spotless. We have used First Call for many years and continue to be very satisfied with their service.
We have had a good experience with First Call. They have installed two furnace/ac units over the last two years and made several repair trips for us. They are courteous, communicative, and have been able to arrange the necessary work in a very timely manner.
Bill Lamberth
Joe G and Jose D (and others) installed a new furnace today. They called ahead and arrived promptly. We reviewed the install plan and they were very diligent in putting down tarps and shoe covers. They worked hard and re-configured my …
I’ve had a Trane Heat pump system for seven years which was installed from these guys (they were called tri-country back then). This year, it started acting up due to freon leaking. I’ve had a technician out (same technician) fives times …
Justin Phillip has gone beyond good service..
Everything Justin suggested to put together
For my new air and heating unit has preformed …
We needed to replace an aging and noisy heat pump system. Steve E. from First Call won the bid from us, because of his long experience with HVAC systems, his attention to our requirements, and his thorough review of options available to …
Fast service when my furnace was out. They let me know when the service person was on the way (10 min out). Corey was nice and courteous and diagnosed the problem in no time! Minor issue, but success in getting my furnace up and running immediately. Will continue to use First Call for ongoing maintenance and service.
I recently had my ducts cleaned. Dustin and Andre with First Call were highly professional and really nice guys who did a great job. They were conscious of keeping things clean and clearly communicating the different steps in the process. I came away feeling like the service was an excellent value.
First Call never lets me down; they are efficient, on time, thorough and fairly priced. I had my old, broken down air conditioning system replaced by a new, more efficient model today. The two technicians, Jose and Belek, were very polite …
I was kept updated for the timing of the service call; Cory was on-time, introduced himself and could immediately answer my questions about the air filtration system. He also showed me additional features on the electronic thermostat …
We’ve used First Call a couple times now and have been extremely happy both times. We made our service call over the weekend and because it wasn’t an emergency we requested a call back Monday morning. The call came in at 7:45am and we had …
Excellent customer service!!! We had First Call (sales person) Steve Erickson, (installers) Robert Stevens & Nate. We had a new Trane furance & AC unit installed. Can’t ask for a better team that works together. Arrived on time, made …
Great company, great service! today we had one of our yearly services completed, Ricardo was absolutely the best example of how this company supports its team not only by having well trained and experienced employees but also fantastic …
I hired First Call to remove my aged oil furnace and install a gas furnace, air conditioning, a filtration system and a ductless mini-split. The whole process was smooth, from the initial meeting with the sales person, through demolition, …
We used First call 8 years ago for a split level unit and were very happy. Recently we updated our entire HVAC system and added AC. IT was a very involved project with changing around ductwork. They were extremely detail oriented and very …
Ok guys…no need to look further…these are the superhero’s you want messing with ANY repairs to your heating system…due to an unfortunate event that occurred when an alder tree met up with our heat pump…we needed HELP… …
Dustin Wilson was right on time, which surprised me. He was very professional, pleasant and a generally nice person. He explained everything to me and offered suggestions. He was finished in about an hour and left my house without doing …
I had a new Trane heat-pump heating and cooling system installed today and I could not be happier with the service.
Estimator Steve Erickson is a real pro and installation only two days after …
Luke, Dustin and Delbert Of Clackamas First Call were amazing! Our house was not an easy configuration and they worked until they had solutions to our complicated install! They even cleaned up beautifully! Thanks Guys! And Thanks to Jason company rep and Diane, Exec asst.
First Call Heating & Cooling did an amazing job installing our new AC unit into our existing Furnace setup! Quality and my family’s happiness always seemed to be the top priorities for the estimate and installation teams. I would absolutely recommend FCH&C to others!
We have worked with Tri County Temp Control since 2009 for our Furnace and A/C maintenance. This year was our first experience with the new combined companies comprising First Call. We had our maintenance conducted as usual (with First …
The service man I think his name was Nick did a very good job on the maintenance on our heat pump and the inside furnace. He was professional and informative about what he was doing. I recommend him highly for any maintenance that a person needs. Thanks Janette Bradley
Very pleased with my recent conversion from oil to gas furnace. I also replaced an aging AC unit and converted from electric to gas water heater. Steve presented options, urged me to consider special air filter and helped to set up the …
We had First Call out to install a new furnace. Everyone that we were in contact in was extremely helpful and knowledgeable. We had Merle and Nathan out for the actual install, and they were great! Prompt, skilled at what they were doing …
Great service! All of the service people I have interacted with have been great. However, I have a new HVAC unit (now 2 yrs old), that I have had repaired more times than I can count. My old unit of 16 years was never repaired. Not impressed with the new more efficient unit that I paid a lot of money for.
This company is to a person great! From Frank who gave us the bad news that our old furnace was dead dead dead, to Daniel and Spencer who installed the new furnace, Justin who fixed a glitch in the vent system like a miracle worker , and …
First Call was the heating oil supplier when I bought my house 15 years ago. Our 50-60 furnace was on its way out. Possibly affecting our health. From discussing a gas conversion to the actual conversion yesterday, I have nothing but to …
I just had my furnace and heat pump tuned up by First Call Heating and Air. The experience was great. Jim Sullivan r-tech arrived on time and explained exactly what he was going to do. He also found something that could be a potential …
Last summer First Call replaced our 95 year old oil burning furnace/boiler with the latest gas fired furnace/boiler. It was a huge job, which included asbestos removal first, and then cutting up the old boiler to take it out. Aaron H., Joe …
Just had a complete oil to gas furnace conversion done, and it was an awesome experience! The work included removal of the 25+ year-old furnace from our basement, removal of the oil tank and all tubing from the garage, installation of a new …
We had a great experience today with Dustin Wilson. During our annual service this morning he reminded us of things we’d forgotten regarding using our “smart” thermostat and phone app, and helped us better understand how the air filter …
First Call just installed a new air conditioning system and it was the most perfect overall experience I could have asked for. Everyone from the initial contact (Diane) through the comfort consultant (Jason) along with the installation …
I worked with Stephen B to get a brand new heat pump and air handler. The whole process was incredible. My thermostat started glitching and I contacted Stephen. He got me in touch with Harvey and even late at night Harvey called me and told …
My furnace was blowing cool air when I turned it on the first time this fall and I called this morning and First Call was able to schedule me in today. Corey Green came out and in no time he figured out the problem and he even educated me …
We had our old furnace and oil tank removed and a heat pump installed. They came exactly as scheduled and finished the work in less time than predicted. The workmanship was excellent and they communicated very well. I have no complaints. …
I recently used First Call Heating and Cooling to perform duct cleaning and to clean my AC unit. All three individuals that worked on these tasks were polite and professional. They took the time to answer my questions and they were …
We hired First Call to remove an old boiler and radiator heating system and install a whole house, zoned HVAC system in our 1913 home and could not have been more thrilled with the results. Our service specialist, Steve, walked through the …
They completed our install is about 1&1/2 days The installers were very courteous and friendly. The air handler was up and running the first and work on the heat pump install finished the second day. They were respectful of our property and …
First Call has just completed a large complicated full home installation of HVAC in my newly built home, so I have plenty of information to give you a full review. As with any complicated installation there are plenty of opportunities …
From our first contact with Justin–who gave us a measured analysis of our air conditioning needs and a competitive bid–to our experience with Matt and Alex during installation of our new unit, our experience with First Call was …
The sales representative, Justin Phillips, the installation team, Justin Pullen, Bear electric, Matt (installation manager) and the office personnel, Cheyenne, Emily and other people I spoke with, were all extremely professional and seem …
Very pleased. They saved us from a sweltering hot night. Got a technician out to our house at 7:00 p.m. on a super hot summer night when our A/C unit had just crashed. Got it up and working within 90 minutes. I paid “overtime rates” but I …
We have purchased from and had service on our heating and air conditioning systems from First Call for many years. When our old A/C unit went out this year, Steve came over to look at the situation and recommend the best unit for our needs, …
The guys (Johnathan & Jason) did a great job installing our A/C. They were courteous, professional, and laughed at my jokes. I don’t want to leave out another guy named Jason who gave us the bid then dropped by later to give us a customer …
Just had Joe and Adrian from First Call here at my home today installing our new AC unit. These guys are professional and thorough. They even laid carpet protection sheeting down and covered the cloths in my sons closet to keep them clean …
We have been customers of First Call Heating for 48 years. We just had a new furnace installed and their sales person Stephen and their furnace installer Joe were very professional. …
City of Portland came and inspected/approved our new Mitsubishi ductless mini-split yesterday, so we are ready for the heat! No more fans and window AC units for us. I have run the 3 room system up and down the heating/cooling temps and I …
We had a furnace and ac installed by First Call, and are pleased with the results! Everyone was professional, and did a great job! Technicians Aaron Miller and Abel Morfin were on time, courteous, knowledgeable, and cleaned up when they …
I’m very happy with the service provided by First Call Heating & Cooling. They installed a new heat pump and furnace/air handler at my residence. They were very professional, knowledgeable, neat, and personable for the two days they were …
For the last few years I’ve had First Call come out to fix my furnace. The services that First Call provided has always been top notch. They really care about their customers. My furnace was up in the attic, not a convenient place to have …
We were very pleased with the services provided by First Call. We had a new furnace, heat pump and programmable thermostat. The installers, Robert Stevens and Tyler Lewis, were very professional, courteous and a pleasure to work with. …
We had the same sales guy (Steve) from two homes ago. He has been there 24 years and is an absolute pleasure to work with. We had him take a look at adding some gas options and though his insight and honesty we settled on adding air …
Joe and Nate of First Call Heating and Cooling air conditioning department have spent the day installing my new central air system that I have wanted for just forever. They were both so very pleasant, knowledgeable, and hard working. I …
Steve Erickson is a very professional representative for First Call Heating and Cooling. Steve knew exactly what system we would need for transferring from oil to gas heating, installing air conditioning and an electronic air filer. …
Corey came by due to our furnace not working. The ladies answering the calls are always alert and try to get us service right away. This was a late morning call and they fit us in the same day! Corey was friendly, attentive and polite. …
First Call Heating and Cooling really came through for us when we didn’t know who to turn to for our A/C repair.
The company that installed our A/C 14+ years ago was out 3 separate times …
First Call Heating and Cooling was really easy to work with. We replaced our furnace, AC unit, and hot water heater. Matt came and did a consultation. He showed me all of the different options and was not pushy. We scheduled for it to be …
Corey Green, First Call Service Technician, was very thorough in the annual maintenance/check up for both my furnace and A/C. He was very personable and professional, asking me if I had any issues or questions to be addressed with either …
Corey Green, who was my technician today, did an outstanding job servicing my furnace. He took the time to answer any questions I might have about my unit, and he even, in simple, non-technical language, explained the workings of my …
Cory did our annual furnace and heat pump inspection today. I appreciated receiving the call he was on his way and he was on time.
In addition to the scheduled work, he gave us insights into our heat pump and …
We recently hired First Call to install a high efficiency gas furnace along with a new AC. We also hired them to clean out our furnace air ducts. The installers (Joe, Victor and Aaron) and the service technicians (Dustin and Andre) were …
l am not always your best or happiest customer regarding oil purchasing/delivery. However I have never been disappointed with any service call I have had. So pleased with the courtesy in the appointment booking, the follow-up reminder call …
Great work from the team at First Call Heating and Cooling! It’s quite a process from start to finish and it was top notch work all the way. Steve made the initial call and then coordinated the entire project for us. Dustin and Andre did a …
People were nice and they did not perform shoddy work for us.
Our system was installed by East Side Heating and Cooling and our motor broke. I called Monday they looked up history told me about previous services 2013 and …
Great service call. He went out of his way to go over and above expectations and leave the system better than he found it. thank you!
First Call installed a Furnace; Hot Water Tank; & Gas Insert over 10 years ago. That project was handled in a very expert manner. Since then every interaction for maintenance has been handled professionally from the people scheduling to …
The recent check-up for our new heating and air conditioning units was very productive, positive, and educational. The equipment continues to run flawlessly, and this year’s technician, Corey, was the best one yet. Although, we have …
Professional and courteous. Sales rep., Josh, had good technical understanding. He worked with his engineering dept. and measured carefully to make sure the new heat pump unit would fit in a VERY tight space. …
We bought a new gas heating unit last year and it’s been great. They did an excellent job installing. Today they came for the yearly maintenance. We’ve been using First Call for years and they never disappoint. They call when they’re on …
We just had First Call change our current AC and heating units to a zone controlled integrated heating and cooling system for a 2 story home. It took a full 3 days to complete, and Joe, Ricardo and Jose did the work. They were absolutely …
We have used First Call Heating and Cooling since 2013 servicing our Furnace and A/C. We have now just used them for a full replacement of our Furnace, A/C, and Hot Water Heater and we couldn’t be happier with their service and value. Steve …
Joe, Jason, and Spencer were the three guys that helped during our install. They were extremely respectful of my house and me working from home, during these COVID times. They were very personable and finished a day early, still while …
I had my ducts cleaned today and the experience was fantastic. Andre was punctual and explained the process thoroughly before he started and got right to work with great attention to detail. About two hours in Dustin joined him because he …
The technician name is Brian. He was very professional and thorough and on time. He is really good
Great service today from Daniel M. He was efficient and effective at diagnosing my AC unit problem and got my unit back in spec. Would recommend. Thanks!
From my first call, to the final clean up after installation, the whole process from that start to the finish was very easy, professional and well done.
Steve was very knowledgeable about the best products and solutions when we were …
The team of Jason, Nathan and Joe did a great job installing our new gas furnace. First Call took care of everything for us and made the process easy. They were efficient and did a great job and paid attention to detail. They did a …
First Call has been excellent for us. They replaced our Furnace and AC about a year ago and took the time to do outstanding finish work. We had an error code on our furnace, called on a Saturday and Dan arrived exactly when he said he would …
After a remodel, my A/C unit failed to cool my home when the temperature rose into the mid 90’s. I called First Call and a couple of weeks later they were able to schedule a tech. The first tech arrived, new on the job and due to a lack of …
Everyone I talked to was helpful friendly and professional, Jason made sure that I understood what he was testing on my ac and what the numbers meant and what was and wasn’t working correctly!
I would recommend them to service your system!
We bought our house over a year ago and had yet to have the AC serviced. Finally had them do it and the tech, Harvey did an amazing job. Explained a lot about the system and how to keep this older trane running in good order. I’m very satisfied with the service. I recommend them
We’ve used First Call for 5 years since we moved into our home. Had an emergency and the fire department said no heat until we could get it checked. They got a tech out the next day, less than 24 hours without heat in winter was a huge …
I had a fantastic experience with First Call on the installation of a high efficiency furnace in my rental house. Matt Cobb from the sales team did a great job scoping the project and keeping me informed throughout the process. Joe and his …
First Call had been servicing the home when I bought it in the fall, so I trusted them from the start. There were major issues over a short time frame: 1. They mis-installed the $150 oil tank gauge, so that it didn’t actually measure the …
I am very happy and satisfied with First Call. I was looking to add central AC to my house. Justin came out and walked through the particulars in the free quote. We talked through the different options and decided on what would fit my house …
Very nice and helpful. Answered all my questions and was able to fix a bothersome leaky hose. I was very happy with the maintenance service.
The customer service offered by the entire company was absolutely wonderful, thoughtful and attentive. Everyone from Stephen who first came to give us a quote to Victoria, Samantha and Cheyenne in the office were patient, answered all of …
We met with sales rep, Jason Brown, to learn about options for a new Trane furnace and air conditioner. He answered all our questions and helped guide us to select the best equipment for our home and comfort. Our install team, Justin and …
I was blown away by Nick’s expertise and ability to troubleshoot. Another company had tried and failed to fix my AC; their recommendation was to switch to ductless air. I might choose to do that sometime in the future, but I just don’t have …
This is a little late in coming, but better late than never. I had First Call replace my entire heating and air system in July 2019. They did a great job and we’ve been happy with the system and their following-up for servicing. I had to …
Happy Thanksgiving! It was for us largely because of the crew from First Call. Our electric heater went out…the week prior. The house was ‘chilly.’ We called. Steve came right away. We discussed the options and decided to switch to …
We have done business with First Call for a couple of years, and each time they have always done excellent work with professional employees. We were so impressed when all 5 of the employees arrived, and with all that was required to …
Daniel Medrano came out from First Call and was excellent!! Helped me understand what was wrong and it was a simple fix for the most part. I would use this company again solely because of Daniel
First Call is the best. They respond very quickly and get someone out right away without charging an emergency or urgent fee. They were very accommodating of my personal preference for them so send the same tech as the diagnostic call. …
We have had a maintenance contract with them for 5 years now. The technician who came out the last 2 years is fine, but the administrative staff are AWFUL. They have not scheduled service in a timely manner, we had to nag them. They sent …
We have recieved OUTSTANDING Quality service at both of our family homes here in Beaverton, Oregon for several years !
We just had a brand new central AC system installed this week ! Everyone we have …
Want to say how pleased I was with your service tech, Dillon. He arrived on time, was very personable with a great sense of humor and asked a lot of questions to figure out what had happened after our recently installed gas pack …
I had an AC install scheduled for first thing in the morning. Robert and Tyler arrived at my house right on time. They were very professional and courteous. …
Mr. Hammell was our service technician and was professional, knowledgeable and very good at explaining what he was doing to restore our heating system.
We feel fortunate that your company sent Mr. Hammell , with all his years of …
I called yesterday, excited to have been scheduled next day. Daniel arrived early within scheduling window, another surprise.
We addressed my concerns and Daniel immediately began checking boxes. He must …
New system install went smoothly and quickly. I was impressed with their speed, attention to detail, cleanliness and experience. Justin, Aaron and Steve are exceptional at their jobs and a pleasure to work with.
My AC started blowing fuses at least once every couple days. Had a service technician come out from First Call. All he did was, hook up his clamp meter to two main power wires on the AC. Then the response was: “This AC is too old. It’s over …
Chris and Blake went above and beyond fixing my system this evening. All of us should be lucky to have guys like these who had no plans to be at my place that long but stuck it out and fixed it
Daniel M. came to our home to perform the Yearly Maintenance on our heat pump. He was very efficient and took care of every detail with a great amount of thoroughness. He was very pleasant and made our service call go very smoothly. He is a positive asset to First Call Heating & Cooling.
First Call has been my “go to” for over 20 years and still in place! The customer service staff is most courteous and always takes time to answer my questions. Any issues or concerns are professionally and smoothly resolved. The First …
My electric heater (part of heat pump) stopped working last week. I called First Call and scheduled a service call. In the meantime, the heater started working, but I wanted to have the system checked. Chris showed up right on time. He was …
The best experience I’ve ever had with commercial hvac installers. Nathan and Martin
Very kind and courteous, and they got the job done, they new what they were …
In a time of dire need, all the people that we dealt with at First Call were outstanding. Justin,in sales, did a thorough job of outlining what would be the best options for our situation without overselling. And, he followed up with us …
first call done a super great job, Nick installed a new oil burner motor for me and was great , good attitude great knowledge of what he was doing, wood recomend him highley Dale in service also was very helpful, was a pleasure Thank you guys.
Marcus and Harvey serviced my HVAC system and installed a new thermostat. They explained everything they found to me and what the next step was. I am VERY happy with the service they gave. They were professional and kind, THANK YOU!!!
I have been using 1st Call for many years to tune up our furnace every year. This year, Nick (technicial) came out to do a tuneup on the furnace, and he was very knowledgable and courteous, explaned everything to me, and even replaced the …
From start to finish this company was great to work with. The office was friendly and straight forward. Scott L was out technician on time curtious and clean. He was our technician a few years back must be a good company to work for.
Our heat cut off and we only found out after work, so it was late when we called. Someone picked up the phone, was very nice, and said they could fit us in their schedule and …
We just would like to say as a employee to this company they take care of their associates and their customers. I am an employee and I had a medical emergency which required a heart stent. They had everything in place to make sure I was …
It was a pleasure having Tech Brian Daniell, complete yearly maintenance and filter system clean-up of my hvac unit. …
My experience with First Call was fantastic. Frank was not only on time he was very knowledgeable and professional. He fixed the problem, explained things to help with future needs and was an all around nice guy. I would 100% recommend him and this company to friends and family.
I have had a great experience with them over the years. From installing duct work, furnace and a/c to maintenance, it’s all been great and resonable! The last person to do maintenance, Daniel, found an issue and worked to get it fixed quickly, he was great to work with! I would highly recommend them!
Or furnace went out during the heat wave and First Call was the only company who could make it out within a few days. Our tech Jason was outstanding – friendly, professional, and thorough. I would recommend First Call and Jason in a heartbeat. 10/10!
Justine and Chester came to my new home to replace an old furnace and install a new one. They were super professionals and went above and beyond explaining every single detail about how the new furnace works, what is required for a good maintenance, tips and tricks. Definitely a great work by a good team.
Wow…A++++++!!! Let me just say I continue to be blown away by the level of service, professionalism and all-around friendliness and great attitude of the First Call team. Chris was a lifesaver! He came to my house promptly, was courteous …
We used to be fans of First Call. No longer. We purchased both heating and A/C systems from them 5 years ago. We have them serviced in both Spring and Winter. This year they didn’t return calls to schedule a date for the winter service. …
We are in the process of having a new furnace installed. Jason their consultant was knowledgeable and able to gain our confidence to proceed in the purchasing of a furnace that is 96% efficient in heating our 2,600 + square foot home. We’ve …
Arnold arrived on time, diagnosed the issue in minutes and resolved it in no time. He also gave me some very helpful tips which will give my old furnace a longer life. VERY appreciated. …
This is my experience with First Call H&C:
On July 18 I received an auto delivery of 445.5 gal of oil from First Call; on July 20 I sent a check for $2468.00 to pay for it. I was shocked at the amount …
Justin and Jose from First Call Heating and Cooling Came out to install our AC. They really did a great job! Professional, clean and efficient. They answered all my questions and made sure everything was cleaned up and working properly before they left. We will definitely be using them again in the future.
Matt Herd came to our house to do a system checkup on our furnace last week. We could not be more pleased with all he did for us. His expertise, experience and patience were impressive. He took time to answer questions we had about the …
I had the pleasure of having Nate and Daniel come to my residence to repair my AC. The company called me a few days prior to confirm my 0800 appointment, and they were here promptly on time! They went far and beyond my expectations, …