First Care Clinics

First Care Urgent Care - Henderson

First Care Clinics Contact Details

First Care Clinics Reviews ( 250 )

  1. These girls are wonderful, sweet and nice, they get you in and out in minutes and always have a smile for everyone,They need a raise for their services, thank you for everything.

  2. Recently had covid test done there. There were very nice and courtesy. Quick with my answer, even though it was positive for covid. Very happy with the way I was treated there.

  3. The women of this faculty treat you with respect and dignity!!They also,go far behind there requirement to help you!!I’d recommend them to anyone that wants fast and reliant care!!

  4. I had an appointment set up for a later time and I arrived about two hours earlier and they bumped me up and got me right in I was only there for approximately 20 minutes very professional

  5. Got back there quick. Was seen and treated quickly. Takes Medicaid. Me and my son were both treated so kindly I will be going there from now on anytime me or my son need medical attention

  6. I was able to make an appointment when I needed easily online, when I arrived I checked in by text and they got me in pretty quick, fast results in a clean environment.

  7. I love the entire staff here. You ladies are always so helpful and super sweet. You always go above and beyond and make sure we have the correct information on any concerns we have. Thank you again.

  8. I went to first care for the first time yesterday upon recommendation from a co-worker. It was very timely and everyone that I interacted with was a very professional and very friendly!

  9. Although my mother was charged $115 for the test when we thought it would be free of charge was disappointing but the staff were really nice and quick about getting us in and out.

  10. Sarah Hooper the Nr Practitionerwas great. I was sick with kidney stones, Sarah was very polite, she cared about her patients. Went to the ER where service was as bad as normal at Community Methodist. I would recommend Dr Hopper to anyone!

  11. I was given first rate, fast, friendly service. I also feel I was in great hands. I am very pleased to know that I can receive great care when needed from First Care!

  12. Received an email from First Care that they were offering COVID antibody testing “to all patients at no-cost, regardless if you are insured or uninsured”. See email photo below. I registered, and when I arrived at my appointment I was told …

  13. Had to get my daughter tested for COVID in order to participate in school sports. They were kind and quick. She was scared and nervous, but they made it less traumatic.

  14. Had to go get a Covid-19 test and was recommended by my boss to go here. Had an great experience staff was great explaining everything. Clean building. Would recommend anyone to go

  15. Exceptional service and staff! Every time I’m there, I always feel so welcomed! And they even give popsicles to the kids so kids also enjoy going there 😁 best urgent care ever! …

  16. Very polite and friendly staff. From the front desk staff to the nurses and the nurse practitioner we seen. Everyone made sure we were taken care of. Will for sure come back to this one If needed.

  17. Can all the way from Princeton indiana to clear my name I play Santa and rumors was going around that I had covid when the ladies at the desk hear that and seen my interview with 44 news they took my paperwork back told me to wait in the …

  18. My son busted his chin open and hurt his wrist during a fall at Walthers Golf and Fun in April. The staff was wonderful! The Dr took great care in sterilization while stiching my son’s chin up and reviewing the xray of his wrist. He ended …

  19. Mrs.Jackie does a great job she is very friendly, and very good at her job. Dr. John is a good doctor and he does a great job with kids. This urgent care always does a great job.

  20. It being Sunday I couldn’t find a place open that wasn’t the expensive ER, seen that is place was open so decided to give it a try. Probably one of the nicest places I’ve been it was clean, nice atmosphere and the staff was so generously nice to me. Plus I really didn’t have to wait that long to be seen. I will definitely return.

  21. Came in and was told there was a one hour wait. Waited 2 1/2 hours. I guess someone came in and needed sutures and the doctor was having difficulties. Checked in at 7:25 and left at 10:00 p.m. On Sunday night. People were very nice but wouldn’t use them again.

  22. This is the only clinic I’ll go to. It’s usually fast service and my daughter and I have been 3 times in two weeks – the staff is courteous and nurse Jackie is so nice! I will continue visiting here whenever we have the need.

  23. Excellent job all around… very friendly, professional and took the time to answer my questions…patience with patients used to be a mantra in the medical field.. it is not always the case today, but they displayed this value to me.

  24. My new pain management’s office called me and said that I would have to be tested for CORONAVIRUS and I have to have the results in my hands before they will see me. Called you guys and made an appointment to come in and get swabbed. Sorry for any inconvenience this may have caused.

  25. This visit was my first. I was in a lot of pain from the ailment. All the staff were friendly and professional. The wait was short to be seen. The care and diagnosis were excellent. This is the next day and my ailment is well under control.

  26. My husband was having stomach pains so we decided to give this place a try. Office staff was fine and we didn’t have a long wait since there was no one else waiting. We saw a nurse practitioner and she ordered tests for my husband at the …

  27. My SO has had to leave work early for 2 days with fever and body aches. General flu like symptoms. Went to First Care on Sunday afternoon, paid for the visit, so he could be sent home with no treatment. No Rx, nothing. What a waste of time and money. Should’ve waited until Monday to see an actual Dr.

  28. I really love the staff, Dr.’s and Nurse Practitioners. My nephew love them as well. I have never waited long to be seen and they have a clean environment. Great treatment.

  29. I went to the clinic yesterday knowing something was wrong but didnt expect to find out my collar bone was separated. The women treated me with a lot of respect and could tell i was in was painpain. Xrays were done off the top. I won’t go to the er anymore because the great care and respect i have gotten from here

  30. I can not get over how incredibly efficient and kind all the workers were! I didn’t have to wait past my appointment time or feel rushed when I had several questions. They could teach a few offices some things

  31. First Care Clinic was excellent from beginning to end. Everyone is so friendly and caring. Let’s face it, no one likes getting stuck with a needle, but they’re all so nice it makes it bearable!

  32. The place was clean, I set in my car and watched several people go in and out and watched someone wiping the door each time. The staff was super nice! I would definitely recommend going here.

  33. First of all the staff was so incredibly nice! From the receptionist who checked me in and every staff member that I was in contact with throughout my visit! I did not have to wait long at all. And the place was very clean!

  34. Very good experience (my first COVID test). I was terrified after hearing all the stories. Very professional and gentle staff. Made it a very “no drama”visit. ( And I was NEGATIVE 😁😷).
    . …

  35. I was so pleased to be able to get the specific testing I needed and that isn’t available everywhere…on a Sunday morning at that. Everyone I had contact with was very knowledgeable and treated me with respect. I will definitely check with this facility first for my future needs.

  36. During this time is is scary going into any medical business. First care was not only fast and officiant they were very kind, as well a very clean facility! Definitely would recommend to friends and family!!

  37. I took a pretty bad fall at work yesterday.
    I went into the clinic and was seen almost immediately.
    Marti, at the front desk, was so very kind and looked out for what was best for …

  38. I was in and out quickly. Tested for flu/strep had neither, but was still told what to take to treat my symptoms so it didnt become one of them. Love the staff at First Care!

  39. Professional and very personable staff! The check in was rapid, thorough and the service was too. I will definitely come back, but I pray there is no need to do so.

  40. This place is the most unprofessional, rude, and inadequate facility in Henderson. Not only are the desk people rude to everyone who walks in, the also don’t know how to use their own equipment. If you want horrible service, long lines, …

  41. My Husband and one of my Daughters went there to be tested, as they were close contacts of Covid. The staff were prompt, professional, helpful and efficient in acquiring the necessary information, testing and very quick with the results!!

  42. A little slow last Saturday when I went in, but that’s to be expected during flu season and during the weekend. The receptionist, patient care tech, and nurse were all warm and friendly. Nice to be around when you’re not feeling 100%

  43. I am from out of town and here for work. I went here for a walk-in (no appointment needed) COVID test. Staff was very professional and caring. Definitely would go back again if needed.

  44. Staff is just really kind, very understanding and concerned. They all seem to want to go above and beyond. Marty, the lady that takes care of patients at the front desk, even helped with insurance questions that I know she didn’t have to. I would definitely recommend.

  45. i’ve unfortunately had to visit this clinic a few times due to covid related symptoms & required testing but they truly make it as easy and as painless as possible. no where else near me does rapid testing which is why i chose this clinic …

  46. We had a good experience with First Care Urgent Care in Henderson. We made an appt online and was seen in a timely manner. Kara Henshaw, APRN was very good at explaining our condition. Would definitely come back.

  47. Everyone is always very nice and attentive. The wait time is under 10 minutes usually. I love the practitioners and nurses. They are all wonderful, caring health care professionals. Thank you

  48. Receptionist is very nice but the other staff’ members are just doing there job, we were there yesterday 11-18-19 told them about my daughter and everything going on with her they just passed it off as if they couldn’t do anything about and …

  49. I went there to get tested for Covid, since it’s the closest and ONLY walk in clinic to get tested at in the Tristate area. The staff was very nice, the check in procedure was easy, they were very thorough, and I was in and out very quickly. Very happy with my experience there!

  50. The staffing doctors admit are nice they try to meet you needs and occasionally you might have to schedule a visit instead of doing a walk-in that may be a little inconvenient from time to time but it’s not often I would recommend it versus the ER at the hospital

  51. Very professional and friendly staff! I was seen quickly, given the test and received the results within 15 minutes! I wasn’t feeling well so the quick turn around was very much appreciated.

  52. First cares website was easy to navigate and set up an appointment time. First care staff were very clear on instructions to make appointment go smoothly. The facility takes appropriate precautions due to covid-19. Would go back here if ever needed!

  53. Good staff. Took time to listen. Helpful. Got a family member to the hospital for more test. Thank goodness they did. Keep up the good work and caring ❤

  54. They were very professional and helpful. I was a walk in patient so they gave me a time I would be seen however they got me in earlier than expected. Staff has very friendly even tho they were so busy. Way to go😊 …

  55. They treated my son very well! Ms. January was very nice when taking us back. Ms. Amanda was very knowledgeable and awesome. thank you guys for helping us on a Sunday when my son’s pediatrician was closed. We will definitely use you guys again if needed

  56. Every time I have stepped into this clinic either by myself or with one of my children to get tested for Covid-19, (which has been quite a bit recently) every single staff member has always been so friendly, courteous, respectful, time …

  57. On June 21 my daughter and I went for the covid19 test. The staff for drive up explained everything and was very courteous. Marcia Malony APRN came out with results (negative), asked if we would like a prescription for our cough. She was …

  58. Went for a rapid covid test. Reserving a place online and not having to do any kind of in person check in was very smooth! I hope they can continue some of those services once the pandemic is past us.

  59. I always feel welcome when I walk thru the front doors. Quick & easy check in, sometimes a little wait to get back in a room but it usually goes quick from there. Jackie is really sweet & always a comforting. All staff is great & I always start to feel better the very next day.

  60. Very professional and compassionate!! The nurse practitioner, Karen, was absolutely awesome and I really appreciated her kindness and taking the time to answer all my questions. I highly recommend this facility. Thank you for being so nice to work with.

  61. Your staff were very helpful, kind and the nicest staff of people ever!!
    The test was so simple and the nurse was so gentle that there was no pain whatsoever…….Made me so comfortable that I didnt mind at all having this done….
    Thank you First Care for such awesome service for all of us😷💜 …

  62. The front desk staff was friendly but it took 45 minutes in an empty clinic to see a nurse practitioner who raised her voice like she was angry when I asked what medicine I could give my son for his stomach bug. It wasn’t what I expected …

  63. Took my little girl here she had the flu. Usually she is terrified to go to the doctor but she liked her visit here the nurses made her feel so comfortable and the nurse pracitioner was awesome and did a great job. Thank you for your awesome care.

  64. It was one of the best experiences, everyone was very nice & professional. Registration on line, and choosing your appt time, was awesome. In and out in 30 mins, for rapid COVID test, so I could return to work, after being on vacation.

  65. I was treated with dignity. My appointment was right on time. I was informed of every step of the process.
    When I received my diagnosis, I received answers to all my questions. …

  66. This experience was so much better than the past visits. They were quick getting me back to a room, Lindsey was great asking questions and doing testing. Kara was caring and efficient with asking my concerns.

  67. I have been exposed to COVID-19 now three times. The first two times I was tested at a hospital i drove up no real instructions other than a piece of paper and then on your way plus a 300 dollar bill. From the time I called First Care …

  68. Had to be tested for COVID. 15 min and had the results. These young ladies are friendly and very professional. As a Veteran and sometimes needing medical treatment after 5:00 they will be my go to Urgent Care.

  69. I was Covid tested yesterday the front desk girl that checked me in was pleasant and helpful . When it was my turn to go in at the back the nurse that took vitals and tested was very empathetic and helpful as well as kind . She was very informative I would score her a being very professional. Thanks for seeing me same day .

  70. My son was quarantined based on close proximity to a covid positive student. Within 2 hours, we had an appointment, we drove to Henderson, we were seen and he was tested, and we were back home with negative test results. Fabulous! Efficient operation.

  71. Brought my son here for covid testing. Online scheduling and check in process were easy. Very friendly staff and love the fact that the covid and flu tests are all in one. I was very impressed with the way they run their office during this pandemic. I highly recommend them.

  72. I was not feeling well at all and I went to First Care as a walk-in. The wait was not long at all, very professional yet friendly staff. I also liked the fact that each time, I have.been there, I was treated with kindness and concern. It is …

  73. These girls have been absolutely slammed for months. They still treated me with kindness and patience and cared for me like I was the only patient there. I was so happy to find out that their facility would be closed on Thanksgiving! God knows that these girls deserve a break!! Thank so much, First Care!

  74. We got there a little early, and they were able to get us in. They were super friendly and willing to answer all our questions. I left feeling confident in our treatment.

  75. I’ve been to First Care twice. The front desk was super friendly and welcoming. The nurses are all incredibly sweet and faster than other clinics I’ve visited. It’s also pretty cool that they even have an xray machine – most places will …

  76. My first visit to FirstCare and found them to be extremely friendly, efficient and patient. We went specifically for COVID testing for a child and they could not have been more careful with him in explaining everything and administering the test. We would definitely go back.

  77. The entire staff was amazing. From the time you sign in they actually treat you like an individual patient and not just someone taking up a room. John was the name of the doctor that saw me. He explained everything so well that I had very few questions.

  78. My experience was great. First thing offering something to drink , who does that anymore! The staff are friendly, the facilities very clean, and Nurse Joy Carrier and her assistant were for sure on top of things very quickly. I would refer First Care Clinic to everyone in need of medical care!

  79. What a great experience, especially in comparison to all of the other options for Covid testing. Not only were we treated with kindness and no wait with appt. booked online, but the tests are so much more patient friendly (no pain)! We got …

  80. I’ve used this facility a couple times for the Rapid Covid Test. The staff has always been friendly. I like that I can sit in my car to wait instead of standing in line with other people that have No idea what “stay 6 feet apart” means. …

  81. Wait times were short and the staff who seen me were very professional. They throughly explained everything they needed to do and seemed to really care about my well being. Overall a good experience.

  82. Had to have covid test for my son and this place was fast and very well organized! We stayed in the car and had no contact with anyone but the nurse. Results were ready in 15 minutes. Highly recommend!

  83. My treatment nurse Annie at the first care clinic in Henderson on green st. Is amazing!! Would definitely visit if needed again!! First time I ever received a vaccine and didn’t even know it had been given! She’s top notch!!

  84. The visit was quick but they sent my granddaughters prescription to wrong pharmacy. Had to go back in three times to get them to straighten it out. The girl at the counter refused to give me her name she was very rude. No apology. I’m still waiting on her medicine.

  85. First time visit and it was such a pleasant environment. Love the sign in, on my iPhone. Do not have to give all information out loud. Will definitely use again when needed.

  86. First Care Urgent Care was great! Although we had a waiting period of 2 hours, we stuck it out! The test went smoothly and it didn’t hurt at all. Got our result within 25 minutes and we were on our way!

  87. Great staff! Very professional! Got me right in, very thorough exam and left feeling very informed. Definitely felt my health was a priority. I will definitely go back and take my family.

  88. I arrived an hour early to receive a walk-in COVID test. There were many people in line by the time the clinic opened, and I was one of the first 5 they took in. The process was very smooth and organized, and I felt safe inside their …

  89. This was the second time my husband and I have had to be Covid tested. Both times the staff and nurses have been very friendly and professional. They have explained everything. Check in is quick and easy and can be done on your phone.

  90. I had an unexpected emergency and this place was fabulous. Clean and smelt great. Service was very fast and easy. Dr Gabriel was a caring person. You could tell she puts the patient first. Highly pleased.

  91. Got in for testing right at appt time and were back in vehicle going home 30 minutes later. Treated so respectfully and professionally. Our nurse had just the right amount of chatting with us. Thank you for great service!

  92. This clinic is Amazing! Staff are extremely nice & empathetic! And they Are Quick! They were so busy our last visit (7 people were waiting) but still was finished after 1 hr & 10 minutes! They also have online check in so you can save …

  93. DOWNHILL. This place has gone downhill so fast. Since when did first care urgent care stand for “if it’s not covid or the flu, we don’t treat you” do a test and throw a steroid at it and like who cares this has been going on for more than a …

  94. First Care always impresses me with the speed of getting you back, the friendliness of the staff, & how clean the facility is. Lindsey & Kara were great, as well as the front desk staff. I recommend First Care to others, as I have always gotten excellent care there.

  95. I hadn’t been to this nice friendly professional place in about a year. I now have a sinus infection and decided to visit this place once again. Upon my arrival to this clinic, I was greeted with a sign on the outside of the door that said …

  96. This was my first covid test. The process was absolutely fantastic. I registered for my appointment and was able to get in on time upon my arrival. The staff was very polite and helpful. The test was quick and easy and pain free. Kudos to …

  97. My daughter had a classmate test positive for covid. Mine and my wife’s employers required us to get tested before returning to work. We were in and out in about an hour with negative results in hand. Everyone from the receptionist to the nurse to the nurse practitioner were very helpful and friendly.

  98. I needed a Covid test in order to see a Specialist Doctor. Everyone at this First Care Clinic went out of their way to make the experience as easy and stress free as possible. Very polite staff. I was not feeling well (no covid), and …

  99. Fast and attentive to My Family , staff is very Excellent! They always make my kids so comfortable to be cared for. My recent visit for myself was very efficient took a total of 20 minutes and that was being a walk in ! In and out ! Love all the Staffing

  100. Great service! I was able to schedule my appointment online within the next 20 minutes. The only issue was that in was exactly 20 minutes away and once I accepted the appointment, I got a text while in route to arrive 10 minutes early. …

  101. I had an appointment to be tested for flu and covid…I did not have to wait. Upon arrival I texted I was there and was taken right back. The staff was great! The PRN was great too. I was negative for both tests got a prescription and a …

  102. The entire office is courteous and professional. The NP took care of all my needs. I was traveling through their city and it was comforting to receive such nice care.

  103. All the staff were professional and friendly. They were busy the day I went but I was seen in a timely manner. My questions were answered and my prescription was called in immediately and ready at my pharmacy in a half hour. My husband had …

  104. First care Henderson is wonderful!! They do so much for the community. My nurse practitioner, Raven, was so helpful and kind. I was seen in a timely manner and the process was so easy. I will go there for all my urgent care needs in the future.

  105. I visited First Care with a foot and leg injury. I was in and out in less than an hour. The visit included xrays of my foot. A similar visit to a hospital ER would have taken 3 or 4 hours. Plus First Care offered my husband and I a Sprite or water! Dont think an ER would have done that. Very impressed!

  106. Staff is very friendly & efficient! They do not rush you yet are so much faster than the doctors office appointments. I went in for a cold (with Covid being a pandemic) expecting to feel treated like a phobia but it was the TOTAL OPPOSITE! I love this facility & give it the highest review possible in all categories!

  107. Urgent Care Staff has always been prompt and friendly each time I’ve had to be seen there or take a family member as a patient . Also the clinic is clean and follows sanitation procedures which means a lot. I would definitely recommend them …

  108. The staff is very friendly and courteous. The wait time was minimal. The nurse practitioner I saw listened to my concerns, and, explained my diagnosis to me in a way I understood. I never felt rushed or like just another patient number.

  109. This place was absolutely wonderful. I was a walk-in patient behind 10 people lined up at the door at 8am when they opened on a Saturday. I was in a room by 8:12. Everyone was extremely nice & friendly. The nurse practioner, Dr. Henshaw was …

  110. It wasn’t too long we had to wait, and when we did get seen it was with Geri. She was super sweet and helpful and professional. Even with been so busy and short staffed. She made it such a Pleasant visit, and wish there was more people like her in this field.

  111. Every time I have needed to go to First Care, the staff has been friendly, prompt and caring. It’s rare to feel like the staff is actually listening to you so it’s quite refreshing to interact with those working here. I’m pretty sure I …

  112. Front office staff was friendly and helpful, same with the medical staff. Even though they were short staffed during an ice storm, they worked quickly to address my needs and referred me to other services in the area to continue my care. Spacious lobby so you feel safe and rooms are accomodating.

  113. Great care they seem to care about how u was feeling and not just a number.now 2nd visit the receptionist not very friendly she must of felt like I was a hindrance to her day I made a comment that I don’t remember filling that out I said I …

  114. From intake and the whole experience all the girls were very professional. All were kind and sympathetic to our needs. They were a great group and very professional.

  115. Very nice staff. I was a walk in so had a little bit of waiting time. They took care of my needs and the place is very clean. I was offered something to drink while I was waiting to be seen. That’s a first. Most places say no drinking …

  116. I live in Evansville and this is literally the only urgent care that I will go too. They truly treat you like family here and I think at most I have waited for to be seen is about 5 minutes. They are so nice and should get the highest praise.

  117. They’re always fast and courteous and get to my problems. Fastly Lab work X-rays. Whatever I need done, they’ve always done it very promptly and professionally and within days I’m usually better. I recommend it to anybody Good friendly staff

  118. The ladies at the front desk were so patient checking everyone in with a long line waiting at 8 am. Although they had me come back at 9:45, I got in as soon as i got there and was out in 45 minutes. The medical assistant and nurse …

  119. So much better than going to the ER! These people here will take really good care of you. They’re very nice and down to earth. They explain things to my understanding.

  120. Normally First Care is absolutely great whenever I come there. Today was the first time I had a bad experience I’m not sure who the fat girl is at the front with the long dark hair but she was very rude proceeded to be nice to the Caucasian …

  121. First Care Clinic was fast, friendly and couln’t have been more professional. The nurse and DR. Took time to actually listen to my issues. Then went above and beyond to handle my care. I think quickest most effective there was. 1 out of 10 to refer q friend I say a12!

  122. The front desk nurse was wonderful, caring and knowledgeable to help with quick and easy check in. The nurse and nurse practitioner were very kind, empathetic,and very informative which I greatly appreciated. They took the time to answer …

  123. The Wait Time Is To Long For An Empty Clinic and Even Making an Online appt hours in Advance Will Still Have you Waiting in an Unbusy Clinic. Going to the ER Would Be faster Especially When Excruciating Pain Is Involved.

  124. We got there at 7:15. Walked in no receptionist. So we waited. We all were sick ,but just wanted to have our 1 yr old grandson who was running a fever of 103 . When the receptionist finally came up there after 15 minutes. Told us at …

  125. I am more than happy to have gone there. The people who works in the front are very courteous. Marcy Mabry, the lady who helped me with my complication was very friendly. She took the time to interact with me in matters aside from my health …

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Location

230 N Green St, Henderson, KY 42420

First Care Clinics reviews