My primary care doctor mentioned to me that they are the best for skin treatment , this is the man and the man upstairs , who saved my life . The man upstairs has saved my life 3 times
Friendly helpful and incredibly efficient. I’ve suggested several times they could offer tours or seminars to other medical practices on how to run an office well.
Look out for the overcharge and ripoff here!! 10 min office visit for 4mm spot which we all knew was nothing to begin with, $300. If they claim they take your insurance upfront, BEWARE!! That means nothing. Have to say my referring doc …
Excellent. The only Dermatologists I’ve seen who helped me clear up a skin condition without prescribing an exotic and expensive medication. Best on the First Coast for me and my wife, Janet.
Great staff, concerned and great communication skills. Thanks for your review of my concerns and diagnosis of the issue. Long time patient, highly recommend this practice to anyone.
Dr. Ortman and all staff were amazing! Extremely efficient and make you feel comfortable. I’ve been to many other dermatologists in town and Dr. Ortman exceeded my expectations.
I’ve been seeing Dr. Moon for years and couldn’t be more satisfied. I even look forward to my appointments. Dr Moon and her entire staff are all top notch, five stars.
My daughter & myself see Dr Marty; I could not be more pleased. My daughter’s face looks incredible after fight acne for years. I just do yearlies to make sure my younger years of sun damage have not caught up to me. Not much waiting if any, right in and right out. no issues w/ billing.
My first experience and was Awesome! Dr. Ortman was professional. She explained everything to me and gave me options. I am very pleased and look forward to my yearly visit.
I love this office. I have been going here for years. It’s far from my house and at one point I thought I would try a closer dermatologist. Not worth it. Dr. Marty is my doctor and she’s the best! I never feel rushed and in this office, there’s practically no wait.
Visiting this facility was professional and exceptional. The doctor did not waste my time nor did she push any issues. She was thorough, precise and knowledgeable. It was clear that She and the facility are experienced. I recommend tenfold.
Dr. Swartz and the office staff are terrific. While the Dr. examined me she made several suggestions about over the counter products that would help with dry skin and other skin related conditions. At one point I thought I’ll never …
Dr. Moon and the staff at First Coast Dermatology are always so friendly and caring. Their new online appointment scheduling works great! Could not ask for a better group.
Just went in to have stitches taken out. I was there less than 10 minutes . I went to tfstment room in less than 5 minutes waiting. Took maybe 3-4 minutes to get stitches out, no waiting! Then out! Very efficient and everyone was friendly.
Today was my wife’s first appointment and the front desk was very courteous. Elleanor Swartz PA was very friendly, efficient and professional and made my wife feel very comfortable. We look forward to our next appointment.
The office staff and doctors are knowledgeable, professional and patient focused! I’m new to this area and have never had such an incredible dermatology experience! I’ll never see another dermatology group… Stephanie Ortman and Ines O’Shaughnessy are incredibly competent doctors!!!
My husband and I have been patients of Dr. Marty for more than 10 years. We moved to the Northside more than 8 years ago, and were so happy with Dr. Marty that we make that drive to keep her as our dermatologist. She’s great!
Scheduled an appointment for a few concerns on my skin and had questions and concerns put at ease; additionally, I was able to ask other questions and receive further advice on other things not related to my visit. I did not have care for …
I spent years in the sun and now I spend time in the Doctors office getting treatments. I have been seen in the past by different Doctors and I have never been treated any better than I am now at First Coast Dermatology. It has a great staff and my Doctor is very through. I am most confident that my skin is in the best care.
I had a mole removal there about a year ago. The office was convenient and the staff were professional and friendly. They offered to send me to a plastic surgeon to ensure no scarring, but I chose to let them do the work. A year later I have barely any sign of a scar…great experience!
I love First Coast Dermatology! I see Eleanor once a year and love how thorough she is. She also takes the time to listen to and answer any questions I have without rushing. Highly recommend this office.
I have been going to First Coast Dermatology for years. Although I usually see Dr. Moon, I needed to see someone sooner. Dr. O’Shaunassey was very kind and thorough and explained what was going and what she could do to treat it. Although …
They are the best! I love Dr. Marty she is so good and does a great job. She took a small lesion off my arm and I never felt it. I have been a nurse for 30 years and am very critical of health care providers and I can’t say enough good things about Dr. Marty and this office.
Not only was the staff great with me, they were great with my two year old son who ended up having to come with me last minute due to a scheduling conflict. They gave him stickers, talked to him and comforted him while I was getting a …
Dr. Moon is always exceptional…. takes her time and answers all my questions. I have recently had to take my ten year old son to her and she is GREAT with him! So patient and explains things so that he can understand……. So personable and genuine!
Just had my first visit to First Coast Dermatology. I was very impressed with the kindness and efficiency of the staff. Dr. O’Shaunassey was great and provided a very thorough examination. I would not hesitate to recommend her or the firm …
Excellent quality staff and medical staff. Excellent customer service. Eleanor is very knowledgable and thorough. She also has a friendly personality, which is also needed in this profession. I highly recommend the practice and Eleanor. …
Left a message that I would appreciate an appointment as soon as possible to have a couple of items examined because hiip replacement surgery scheduled in 30 days and was delighted to be able to see Dr. Moon this past week. Very little …
In this day in age when a specialist spends perhaps 3 minutes with you and leaves you feeling that you were number 32 on a list of 40 they must see today, Dr. Stephanie Ortman is a pleasant and welcome surprise. …
Office staff is always friendly. Checked in and was brought back to a room within 5 minutes. Elleanor is always friendly and professional. She explains exactly what she sees and what needs to be done to correct/fix it. An EXCELLENT office all away around. Highly recommend First Coast Dermatology.
Dr Moon is extremely thorough and she truly instills confidence. She’s also warm and very caring. She has caught some nasty skin cancers at a very early stage. I highly recommend her
The office is well-organized and efficient. I was greeted immediately, signed papers electronically, within 3 minutes brought back to a room with an assistant who took all the necessary information. The wait time for the doctor was less than 5 minutes. Dr. Ines was thorough, friendly, and answered all my questions. Highly recommend.
Above and beyond to give you the best treatment and plan. They do a great job keeping your file electronic which includes photos of progression and results from any treatment. It is a wait to become a new patient but worth it for the best care.
I waited three months for an appt. I called for a new appt today and was on hold for 15 min. Left a message and no return call. Beaches Dermatology answered my call and I have a scheduled appt.
Dr Moon is great IF you can actually get an appointment. I have been a patient for over 5 years and have had enough. They create a sense of urgency when they want to remove something (and charge you or the insurance company) but to get an …
Excellent dermatology practice. They squeezed me in for an appointment within a day of calling even though it had been two years since I had been there last. Dr. O’Shaughnessy is excellent and very easy to talk to. In fact, everyone there could not have been nicer. I highly recommend this practice.
Elleanor Swartz always listens to my concerns and gives me detailed instructions. She is always upbeat and friendly which can make my visits a little less daunting. My experience with staff has always been pleasant and while sometimes it …
I have been going here for years until my last appointment they decided to charge me for freezing something off and charged my insurance as an in office surgery. Granted I had the same thing done at my prior appointment and both times I was …
Excellent
Terrific service!
Excellent staff and Doctors
On time. Good service
Excellent care and information.
Excellent and prompt service.
Always a pleasant visit!
Skin problems clearing up. Thanks!
Great staff, wonderful experience!
Eleanor is a great provider
Always good care at First Coast.
Always, efficient, professional and friendly.
Very prompt, polite, thorough, attentive !
As usual, staff was professional and cordial.
On time, efficient and covering needed issues.
always the best…wouldn’t go anywhere else
Dr. Moon and her staff are great!
Always on time, very professional but personable.
Had almost no waiting and was very happy with the efficiency and treatment
I felt like I was human instead of an animal being herded in and out. Thx for your time and care.
Inez oshaunassy is fast, efficient, and personable as is all the staff at first coast!!
Felt that he rushed through the explanation as to what he found and the next procedure. Would have liked to have more conversation.
ALWAYS on time – and explains everything thats going on with you – he best experience –
Very good, thorough and timely service.
A friendly, conducive atmosphere.
Efficient office, Great Staff, wonderful caring doctors!! Just the best!!
Love this practice. Everyone associated is very friendly and most important knowledgeable.
Staff was so kind and professional, and everything ran so smoothly and efficiently I was in and out in great time!
Prompt and very thorough routine exam. Pleasant and efficient office staff.
Dr. Moon is the very best. She definitely goes the extra mile for her patients!
They are all so nice and professional every time I have had a visit. They take the time to answer and question and concerns.
They were all very professional and competent. I was especially impressed by how thorough Dr O’Shaughnessy was.
Efficient, Courteous – the Office Staff! Dr. OShannessey,just love her! Thank YOU all for a great experience!
As always, the staff was friendly and efficient and Dr. Marty was thorough and clear in her explanations.
Dr. Marty has been the best dermatologist I have ever had. I highly recommend her.
I was seen very promptly and as always, Dr. Marty’s exam was very thorough, professional and friendly. Thank you !
My primary care doctor mentioned to me that they are the best for skin treatment , this is the man and the man upstairs , who saved my life . The man upstairs has saved my life 3 times
The doctors here are extremely knowledgeable and staff is great! Each time I call they are courteous and resolve whatever issue I may have.
Dr. Marty is unfailingly cheerful and thorough. I am very thankful to be one of her patients.
Dr. Moon is top notch, as is the rest of her staff. My family and I have been patients of hers for over 10 years.
Outstanding facility and professionalism! Dr. Stephanie Ortman and her staff are courteous, knowledgeable and terrific about the care of her patients
Dr. Moon is outstanding. I really appreciate how sensitive she is to my unrelated problems. The whole practice is very professional.
Always a good experience. Dr. Marty is the best and my entire family is thankful for the work she does.
Always professional and quick, although I don’t like updating my info every time I come in. Elevator is a little scary!
Friendly helpful and incredibly efficient. I’ve suggested several times they could offer tours or seminars to other medical practices on how to run an office well.
Never a long wait upon arriving for your appointment. Clean, professional and friendly. Have and will continue to recommend to friends and family.
Love Dr Marty!! she’s so personable yet professional!
I always get in and out on time. No long waits.
Dr. Moon is always the most pleasant, caring, and concerned doctor I ever see. She is great, and the staff is always that way as well..!
Dr. Moon is the best dermatologist in Jacksonville. Has the best bedside manner. Shows care and concern. Her staff is equally professional.
I really appreciate Dr Marty. I went to see her for my annual skin check. She takes the time to listen to my concerns and gives a thorough exam.
Look out for the overcharge and ripoff here!! 10 min office visit for 4mm spot which we all knew was nothing to begin with, $300. If they claim they take your insurance upfront, BEWARE!! That means nothing. Have to say my referring doc …
The staff was very nice and helpful the Dr was very nice and helpful everyone was professional. It was a little hard to find. But was able to find it.
Excellent. The only Dermatologists I’ve seen who helped me clear up a skin condition without prescribing an exotic and expensive medication. Best on the First Coast for me and my wife, Janet.
Great staff, concerned and great communication skills. Thanks for your review of my concerns and diagnosis of the issue. Long time patient, highly recommend this practice to anyone.
Dr. Ortman and all staff were amazing! Extremely efficient and make you feel comfortable. I’ve been to many other dermatologists in town and Dr. Ortman exceeded my expectations.
I’ve been seeing Dr. Moon for years and couldn’t be more satisfied. I even look forward to my appointments. Dr Moon and her entire staff are all top notch, five stars.
My daughter & myself see Dr Marty; I could not be more pleased. My daughter’s face looks incredible after fight acne for years. I just do yearlies to make sure my younger years of sun damage have not caught up to me. Not much waiting if any, right in and right out. no issues w/ billing.
My first experience and was Awesome! Dr. Ortman was professional. She explained everything to me and gave me options. I am very pleased and look forward to my yearly visit.
I love this office. I have been going here for years. It’s far from my house and at one point I thought I would try a closer dermatologist. Not worth it. Dr. Marty is my doctor and she’s the best! I never feel rushed and in this office, there’s practically no wait.
Visiting this facility was professional and exceptional. The doctor did not waste my time nor did she push any issues. She was thorough, precise and knowledgeable. It was clear that She and the facility are experienced. I recommend tenfold.
Dr. Swartz and the office staff are terrific. While the Dr. examined me she made several suggestions about over the counter products that would help with dry skin and other skin related conditions. At one point I thought I’ll never …
Dr. Moon and the staff at First Coast Dermatology are always so friendly and caring. Their new online appointment scheduling works great! Could not ask for a better group.
Just went in to have stitches taken out. I was there less than 10 minutes . I went to tfstment room in less than 5 minutes waiting. Took maybe 3-4 minutes to get stitches out, no waiting! Then out! Very efficient and everyone was friendly.
Today was my wife’s first appointment and the front desk was very courteous. Elleanor Swartz PA was very friendly, efficient and professional and made my wife feel very comfortable. We look forward to our next appointment.
The office staff and doctors are knowledgeable, professional and patient focused! I’m new to this area and have never had such an incredible dermatology experience! I’ll never see another dermatology group… Stephanie Ortman and Ines O’Shaughnessy are incredibly competent doctors!!!
My husband and I have been patients of Dr. Marty for more than 10 years. We moved to the Northside more than 8 years ago, and were so happy with Dr. Marty that we make that drive to keep her as our dermatologist. She’s great!
Scheduled an appointment for a few concerns on my skin and had questions and concerns put at ease; additionally, I was able to ask other questions and receive further advice on other things not related to my visit. I did not have care for …
I spent years in the sun and now I spend time in the Doctors office getting treatments. I have been seen in the past by different Doctors and I have never been treated any better than I am now at First Coast Dermatology. It has a great staff and my Doctor is very through. I am most confident that my skin is in the best care.
I had a mole removal there about a year ago. The office was convenient and the staff were professional and friendly. They offered to send me to a plastic surgeon to ensure no scarring, but I chose to let them do the work. A year later I have barely any sign of a scar…great experience!
I love First Coast Dermatology! I see Eleanor once a year and love how thorough she is. She also takes the time to listen to and answer any questions I have without rushing. Highly recommend this office.
I have been going to First Coast Dermatology for years. Although I usually see Dr. Moon, I needed to see someone sooner. Dr. O’Shaunassey was very kind and thorough and explained what was going and what she could do to treat it. Although …
They are the best! I love Dr. Marty she is so good and does a great job. She took a small lesion off my arm and I never felt it. I have been a nurse for 30 years and am very critical of health care providers and I can’t say enough good things about Dr. Marty and this office.
Not only was the staff great with me, they were great with my two year old son who ended up having to come with me last minute due to a scheduling conflict. They gave him stickers, talked to him and comforted him while I was getting a …
Dr. Moon is always exceptional…. takes her time and answers all my questions. I have recently had to take my ten year old son to her and she is GREAT with him! So patient and explains things so that he can understand……. So personable and genuine!
Just had my first visit to First Coast Dermatology. I was very impressed with the kindness and efficiency of the staff. Dr. O’Shaunassey was great and provided a very thorough examination. I would not hesitate to recommend her or the firm …
Excellent quality staff and medical staff. Excellent customer service. Eleanor is very knowledgable and thorough. She also has a friendly personality, which is also needed in this profession. I highly recommend the practice and Eleanor. …
Left a message that I would appreciate an appointment as soon as possible to have a couple of items examined because hiip replacement surgery scheduled in 30 days and was delighted to be able to see Dr. Moon this past week. Very little …
In this day in age when a specialist spends perhaps 3 minutes with you and leaves you feeling that you were number 32 on a list of 40 they must see today, Dr. Stephanie Ortman is a pleasant and welcome surprise. …
Office staff is always friendly. Checked in and was brought back to a room within 5 minutes. Elleanor is always friendly and professional. She explains exactly what she sees and what needs to be done to correct/fix it. An EXCELLENT office all away around. Highly recommend First Coast Dermatology.
Would not recommend if you are a new patient.
I am new to Jacksonville – and had been referred here by a current patient. I …
Dr Moon is extremely thorough and she truly instills confidence. She’s also warm and very caring. She has caught some nasty skin cancers at a very early stage. I highly recommend her
The office is well-organized and efficient. I was greeted immediately, signed papers electronically, within 3 minutes brought back to a room with an assistant who took all the necessary information. The wait time for the doctor was less than 5 minutes. Dr. Ines was thorough, friendly, and answered all my questions. Highly recommend.
Above and beyond to give you the best treatment and plan. They do a great job keeping your file electronic which includes photos of progression and results from any treatment. It is a wait to become a new patient but worth it for the best care.
I waited three months for an appt. I called for a new appt today and was on hold for 15 min. Left a message and no return call. Beaches Dermatology answered my call and I have a scheduled appt.
Dr Moon is great IF you can actually get an appointment. I have been a patient for over 5 years and have had enough. They create a sense of urgency when they want to remove something (and charge you or the insurance company) but to get an …
Excellent dermatology practice. They squeezed me in for an appointment within a day of calling even though it had been two years since I had been there last. Dr. O’Shaughnessy is excellent and very easy to talk to. In fact, everyone there could not have been nicer. I highly recommend this practice.
Elleanor Swartz always listens to my concerns and gives me detailed instructions. She is always upbeat and friendly which can make my visits a little less daunting. My experience with staff has always been pleasant and while sometimes it …
I have been going here for years until my last appointment they decided to charge me for freezing something off and charged my insurance as an in office surgery. Granted I had the same thing done at my prior appointment and both times I was …