We are considered to be a leading mortgage lender in Indiana and take pride in being a full service bank that offers mortgage lending, commercial lending, deposit products, financial services and insurance services. Our mission statement says it very well: First Federal’s mission is to serve our customers with the newest, competitively priced products delivered to them with state-of-the-art technology; to provide to all First Federal Family members a favorable working environment with reasonable compensation and benefits; and to treat all customers and First Federal Family members in the manner that all would like to be treated.” “We don’t want to be the biggest bank, just the best.”
| Saturday | 8:30AM to 12PM |
| Sunday | Closed |
| Monday | 8:30AM to 4PM |
| Tuesday | 8:30AM to 4PM |
| Wednesday | 8:30AM to 4PM |
| Thursday | 8:30AM to 4PM |
| Friday | 8:30AM to 5PM |
301 E 9th St, Rochester, IN 46975
Friendly customer service. Easy online Banking system.
They are so nice and give you a free gift for joining there bank!
Been good to me and my family when I was Let go from my job. Especially with the loan department and Stacie Redinger
Called to see if house payment went thru—- was treated very professionally. Evidently mail is delayed somewhere. Will keep checking.
Really unprofessional customer service. I also held a mortgage with them for 8 years – overall I was not happy with the loan servicing department and now that I’m buying a new home, I decided not to use them again.
I have been banking here for years and am currently out of country. Every time I have called I have always been treated extremely well and they have always been very helpful. A cheerful staff.
I just purchased my first home. I was well informed throughout the whole loan process. I’ve been banking here for years and I always feel very welcomed and valued!
I’ve been with this bank for a year and recently moved away. I called because my account became ”restricted” due to an online order mixup. The lady was VERY rude and not helpful at all. She just kept saying I should know my balance and I …
Doing business with those institutions that support the area is vital to our community. Dealing with people who you know and trust is why Rochester Homes relies on First Federal Savings Bank for its business banking. They are a valued and trusted partner and we are glad that you are here.
We have banked with First Federal for many years and could not be happier. Everyone has always been polite and professional. The few times we’ve had a problem it has been taken care of quickly.
If I could give them less than one star I would. My wife has never been so disrespected and diminished. We were going to go through their loan department for our new home, and we constantly given the go around. Every week we would receive a …
I just wanna say a gigantic thank you to Dana. She helped my mother with a misunderstanding, that was very detrimental to us. She took great care of my mother when she had a big meltdown( which was expected due to the situation that happened) she’s calmed her down. God Bless you Dana!
This bank is a joke! I will never recommend anyone here they like to charge you $30.00 fees within an hour to 2 hours of going negative and the stm is down ALL the time even if you get the money in the nightly deposit with the atm being …