First Miami Bancorp is the holding company of the First National Bank of South Miami, which is a community-oriented bank that offers a variety of financial services.
| Monday 9AM–4PM Tuesday 9AM–4PM Wednesday 9AM–4PM Thursday 9AM–4PM Friday 9AM–5PM Saturday Closed Sunday Closed |
5750 Sunset Dr, Miami, FL 33143
(Translated by Google) Happy to be a client of the FNBSM. The attention is so fast, so kind and personalized, that truly one is seven special! Congratulations, keep it up!! …
Very dissatisfied.
Horrible service.
Poor customer service.
Excellent Bank.
Amazing thanks for all you help with my account and my PPP !!
friendly service, long history in South Florida, very limited parking
THe staff and service are the best! Would not bank anywhere else!!!
Great personal service. Like family.
Very professional and efficient, love to do business with FNBSM.
Michael is great at meeting a our needs every time.
Terrific community bank! Outstanding service. The best of the best.
Excelente bank, very nice helpful and friendly staff, low bank charges, love my bank!!
This is a fantastic bank with great service, could not be happier
Great bank, full of people who care about putting the customer first and reaching out in the community.
Best service and bank anywhere .they have always gone above and beyond .I can not thank you enough for all your help
Great business bank, very helpful in this trying time, got our SBA loan through!
Excellent service. Top level of seriousness and professionalism. A perfect example of what a bank should be.
Very professional, and provide personalized service!
Being the Fred Flintstone of computers,they are always happy to give me the time, to explain my issue.
All The services of a large bank with the attention of a local community bank. Speak with the Manager Mr Castillo at the Ponce de Leon branch.
The best service , they go above & beyond to help you , they treat you like family , I’ll never bank with anyone else ever again … …
This is a great bank. They go out of their way to help you which is great. Everyone who works there is very friendly and all of the employees try to help you. That matters to me in this day and age.
Professional, efficient, and courteous service for both my business and personal accounts. Very pleased with the attention and responsiveness to my banking needs. Could not be more pleased.
Michael Yap and the staff at FNBSM are professional, diligent and provide the utmost in customer service and satisfaction in a timely fashion.
I’ve been banking with FNBSM since 1996….Excellent bank with friendly and helpful employees who give “personalized” services.
This is the true definition of a community bank that provides personal service to their clients, big or small. True to their word and the hardest working team in the industry. The AC Graphics Digital team thanks you all!
We have been customers for decades now. They are great. This is a bank that you enjoy working with. A community bank with full services and friendly staff and management.
After years with a “National” Bank I am SO MUCH happier to work with a LOCAL bank that truly knows my needs AND has my (and my companies) best interest in mind. FNBSM is our permanent bank.
First National Bank of South Miami has the personal experience of banking we were looking for. Our children are learning about banking and the extra friendly staff always make it a point to show them and include them in the process.
Always efficient and a pleasure to work with. If you are looking for a bank where they know who you are and always willing to help, this is the place to bank. Very rare to find a bank where you are a valued customer and not just another number.
I wanted to take this opportunity to express my gratitude to the manager of this bank Mr. Eduardo Marquez. He was very attentive and informative with respect to my particular needs. I am very grateful that he spoke to me.I went there not …
The best bank I’ve ever worked with. The best human service ever. The best team. A great app. It’s all the good stuff. Shout out Patrick Khoury, Jamie Futch, Jocelyn Gonzalez and all the other awesome people there.
The First National Bank Of Miami has been my bank for many years and is noted for being involved in the Arts and Community affairs ……. The Bank has a superb team that assists me a lot in my Banking needs ……..
My family has had all their accounts , both personal and business at First National Bank of South Miami since 1969.
Why? Simple – it is their personalized customer service , savvy investment …
Fabulous experience with my officer Max Vazquez. He and the bank have gone out of the way to keep me safe by expanding my mobile access as well as to be sure that if I need to come into the bank, everyone is wearing masks and is socially …
What have deal with this bank for years now with the help of Mr: Max Vasquez, who has become not only a banker but a friend & adviser giving us much more than banking services. …
I have been a customer of First National Bank for over 40 years, I have always had great service and advice from all departments and employees that have helped me in any situation. They treat you like family, I recommend this bank for any …
Years ago tried to do business with Multinational “A” Bank. I tried to get a hold of an individual at a particular branch. I was routed to an offshore call center. I was, of course, cordially asked how I could be helped and I said that I …
I have been banking for 40 years and I have never had the type of personal service received from First National Bank of South Miami. As the pandemic set in, FNBSM was there to help me get through the PPP loan process and we received our …
My words of compliment and recommendation cannot begin to explain the gratitude and graciousness of doing business and banking with you
at FNBSM. Your professionalism and that of your staff is outstanding and …
I have been working with FNBSM for many years. These are banking professionals who genuinely care about their clients and will do whatever it takes to satisfy a clients needs! Personalized attentive service very refreshing and hard to find in todays banking environment
First National Bank of South Miami is the perfect bank for our law firm and various service organizations that we are part of. We have been banking at FNBSM for 20+ years and they have always provided prompt and professional services. I highly recommend First National Bank of South Miami for your banking needs.
I bank at the Falls branch and every time I go to visit they always know me by name and treat me like a family member, one of the very few banks that still provide personal attention and care to their customers. I would highly recommend banking with them whether for personal or business.
I had been a customer of one of the “major banks” for several decades. Over time, the level of service greatly deteriorated, the staff turned-over, – and I was getting more and more frustrated with the lack of attention and personal support …
I have been a customer of First National Bank of South Miami for 4 years and couldn’t be happier. The team has been a true pleasure to work with. I have never received such great attention and responsiveness. I look forward to working with this bank for many years to come!
Our non profit organization has been banking with FNBSM for decades. They represent the very best of community banking. In addition to the personal relationships bank management seeks to establish they constantly look for ways to support …
Thanks to a long history of family business banking with First National Bank of South Miami, I continue today building my own business relationship with the bank and personnel. Over the last year and through the COVID-19 pandemic, we’ve …
I have been in the business world for many years and I have yet to find a bank and a group of people that have gone above and beyond. They are supportive and when they say they will take care of it, they really do. I feel like the FNSBM …
I contacted this bank to open a retirement account and I was bringing a lot of money over from one of my 401Ks so, we asked Veronica Birch Flores for a better interest rate. I was opening an account with more than $150,000 so, like any …
I have been with First National Bank Of South Miami for over 20 years, I would never change my banking institution!! FNBSM staff Michael Yap, Sandra and Janet Walsh to mention a few that stand out are caring and extremely knowledgeable and …
Hands down the best bank in Miami! They go above and beyond for their clients and will treat you like family! We hold multiple of our business accounts and loans with them! They are committed to the client and delivering on their promises! I highly recommend them for your next banking need! You will not be disappointed.
Mr. Michael Yap, at this bank has always been helpful to our family and our family has been with FNBSM for many, many years! Today, he helped us through an unpleasant experience when I discovered that a check had been stolen. We opened …
I am the practice manager for a medical surgical facility and my experience of working with banking institutions has not necessarily been a good one, most of the time you just feel like account #11223344 and that is all. I am so pleased to …
I have been a client of First National Bank of South Miami for many decades and have always found them to be very accomodating, efficient and most importantly pleasant to deal with. Whether it was while I was in business and needed loans, …
First National Bank of South Miami is a collective of highly dedicated and committed professionals who endeavor to be a a small bank with a huge impact in our community. I have had a banking relationship with FNBSM for many years and their …
I highly recommend First National Bank of South Miami for all personal and commercial banking needs. I have been a customer there for 37 years, and they are incredibly professional, responsive and helpful in so many ways. It has been a …
Great customer service! I bank with another big bank but First National Bank of South Miami always provides the best customer service. They are fast and help me with everything I need. When I’m on the go their app is convenient and user friendly.
This a great bank. It offers its clients all the services the big banks do but in a very personal way. When I visit or call the bank I feel like I was at Cheers, where everybody knows your name. You get immediate and personalized …
Poor customer service. They make our business go through so much hassle all in the name or risk avoidance of which most are trivial. If you want to add barriers and make day to day more complicated this is the bank for you.
Walked in and was immediately greeted with a smile. Service was exceptional and all my questions and concerns were answered. Made me feel like I was at home. I would highly recommend this Bank to all my friends and family. However, you …
FNBSM is a small banking system with a national chain feel. Due to its size, the interaction between staff and the customer is more personal and it shows in their work. When you bank here, you will feel like you are part of the family and …