I’ve asked this bank to remove my name and address from their mailing list numerous times. If they can’t do something that simple, why would I trust them with money?
Why is it people don’t have to put in the computer and follow through with what they say and when they don’t they go oh well it’s not our problem that we told you something that wasn’t true and didn’t put anything in the computer what a scam
Crooks. Paid my account off with 1st payment. They said my account is a high risk account and closed it. So basically they were not making money off me and closed my account.
Every time I’ve gone into the branch I’ve had fairly quick service and very kind employees. Drive-thru can be busy but they do their best to be quick and accurate.
Nicole is very unprofessional and sarcastic. The women needs a huge reality check! We’re in a pandemic hunny! Have gratitude tht you still have a job. Be nice to the customers!
Participates in predatory loans. Just received an amazing* offer of 36% APR with $95 one time activation fee, $99 annual fee $45 each year, and $30+ in late fees. Hilarious. People poor and stupid pick up things like this only to get in debt. Thanks for the chuckle, your letters will help stoke my fire.
The very worst app and web page. Have to try numerous times to log in. Trying to call customer service and they kept telling me my card number doesn’t exist. Takes days to post payments. Can’t wait to get this paid off and cut up my card. Never again.
Wish I never open an account with them I was trying to make a payment on the phone which I usually make all my payments on time but I had a bit of a situation and the cut off time was 5 PM which does not make sense because the day still …
TERRIBLE customer service, I called to request information for a non english speaker old lady to open an account and deposit a cheque and after the representative wasn’t able to answer my questions, he transferred me to a banker by the name …
The worst customer service I have ever experianced. I was solicited a credit card. I thought ok. So I applied and recieved my card days later. With a member fee of 87.77. …
Customer service is horrible. Today, there were 8 tellers and 2 more ladies standing by the front. Not one said hi when I walked in or greeted me at all as I’m standing there waiting for a teller to notice me and do my transaction. I’m in …
their site and application are outdated, non-functional. I tried to register to pay for my first bill, but the site and app gave me an error when registering. I filled out absolutely correctly all the points during registration, but the …
Terrible company reported to my credit on a $30 maintenance fee. Cause my debit card expired and because of the virus I hadn’t got a new one. Hell never missed a payment in 5 years havent had a balance in 3
this location specifically I have gone to since I got my first job & needed to open my first checking account. They are good. & the people who work there are all friendly, nonjudgmental people. They don’t think my tribal ID is a hassle like …
Great bunch of people. I went in got an account and asked about a small loan I was denied the loan because my credit is poor well not even showing a score. I was offered a different loan that would help me build my credit as I pay things …
I subscribed to First Premier Credit card and it charges me over $200 yearly to keep it. I must have sustained a head trauma in 2011 in Pinellas county trying to avoid a car who caused the accident that camera footage caught. I now realize …
Someone fraudulently opened an account with my information and this company goes even further to commit fraud too by NOT investigating and closing out the account. I keep getting the run around about the fraud and security department does …
I came in needing help with my new debit card and Sandy, the person at the front desk helped me get things figured by taking the time to walk me through everything. Excellent service!
As someone who works in customer service for a bank, it is astonishing how awful this company is. They will find any reason to charge you. If you’re account is in the overdraft, they will charge you $5 per day until your acct balance is …
This Card is the worst card ever . They don’t allow auto pay . your $8.25 a month fee you must remember to pay. my first month forgot because all my other accounts have auto pay . the women on the phone said they would waive the late fee …
Stay away from getting a credit card with this bank. I am disabled and haven’t worked for 22 years. I had a year of perfect payment history. Because our economy is out of wack I missed a couple payments so, they canceled my card!!! 38% …
A fraudulent credit card was opened with this bank under my name and their response was quite poor. I had to call several times to close the account and after wading through the automatic menu options (none of which were actually …
I’m a customer of the premier bank. They have a new facility on Minnesota and 14th Ave In Sioux falls SD. Which ended up closing 2 branches one one Minn and 14th opposite side of road across from gas station. Get n go. And the other one on cliff and 26th Street.
I have to change my review for First Premier Bank, because they worked with me a long time when other companies would not have. I fell behind on my credit card until I owed over $500 in missed payments. Yet, they did not close the account …
Only bank that would give me a loan at first and am pleased to say I just paid it off in full with interest happily paid! Now I have banks jumping down my throat trying to give me loans when before it was only First Premier that would give me one. Thank You Mr.Sanford for your generosity! God Bless You!
I would never bank here and have never banked here. But someone decided to open a fraudulent account here under our name and charge it up. First Preimiere was terrible to work with. Weeks later and we are still trying to resolve the very …
Right off the bat the teller was on her phone and took a picture of the line. I was in front and don’t appreciate pictures of me floating out there when I’m just trying to cash my check. Then when I get to the window the teller does not …
I recently had the misfortune to deal with this bank. My wife recently passed away and I am attempting to settle her estate. I went to the bank where they told me I needed a Small Estate Affidavit for them to release the money in her …
I don’t have to go into a bank branch very often because of the convenience of online banking but this is a very nice bank! I especially like the privacy pod so you can discuss what you need to without needing to leave if necessary. The kids play area is also very nice. Bankers here are very helpful.
(Translated by Google) Very nice and they serve the customer with kindness.
(Original) …
Great place to invest
Pleasant
Crooks that will charge you with late fees without telling you.
Treated me well and the service was quick and efficient.
Always a great experience.
Love working with Tony Nour and Luke Tibbets, great people and place for business banking!
Always a great experience
I have been banking here for over 3 years and I absolutely love them. They are wonderful people and always there to help. Thanks
First timer it’s cool because they print out your card before you leave and you can use it a few hours after
I’ve asked this bank to remove my name and address from their mailing list numerous times. If they can’t do something that simple, why would I trust them with money?
Why is it people don’t have to put in the computer and follow through with what they say and when they don’t they go oh well it’s not our problem that we told you something that wasn’t true and didn’t put anything in the computer what a scam
High late fees and no automatic monthly payments seems like they want to forget so they can take more of your money.
Crooks. Paid my account off with 1st payment. They said my account is a high risk account and closed it. So basically they were not making money off me and closed my account.
Every time I’ve gone into the branch I’ve had fairly quick service and very kind employees. Drive-thru can be busy but they do their best to be quick and accurate.
Nicole is very unprofessional and sarcastic. The women needs a huge reality check! We’re in a pandemic hunny! Have gratitude tht you still have a job. Be nice to the customers!
Participates in predatory loans. Just received an amazing* offer of 36% APR with $95 one time activation fee, $99 annual fee $45 each year, and $30+ in late fees. Hilarious. People poor and stupid pick up things like this only to get in debt. Thanks for the chuckle, your letters will help stoke my fire.
The very worst app and web page. Have to try numerous times to log in. Trying to call customer service and they kept telling me my card number doesn’t exist. Takes days to post payments. Can’t wait to get this paid off and cut up my card. Never again.
Wish I never open an account with them I was trying to make a payment on the phone which I usually make all my payments on time but I had a bit of a situation and the cut off time was 5 PM which does not make sense because the day still …
TERRIBLE customer service, I called to request information for a non english speaker old lady to open an account and deposit a cheque and after the representative wasn’t able to answer my questions, he transferred me to a banker by the name …
The worst customer service I have ever experianced. I was solicited a credit card. I thought ok. So I applied and recieved my card days later. With a member fee of 87.77. …
Customer service is horrible. Today, there were 8 tellers and 2 more ladies standing by the front. Not one said hi when I walked in or greeted me at all as I’m standing there waiting for a teller to notice me and do my transaction. I’m in …
their site and application are outdated, non-functional. I tried to register to pay for my first bill, but the site and app gave me an error when registering. I filled out absolutely correctly all the points during registration, but the …
Terrible company reported to my credit on a $30 maintenance fee. Cause my debit card expired and because of the virus I hadn’t got a new one. Hell never missed a payment in 5 years havent had a balance in 3
this location specifically I have gone to since I got my first job & needed to open my first checking account. They are good. & the people who work there are all friendly, nonjudgmental people. They don’t think my tribal ID is a hassle like …
Great bunch of people. I went in got an account and asked about a small loan I was denied the loan because my credit is poor well not even showing a score. I was offered a different loan that would help me build my credit as I pay things …
I subscribed to First Premier Credit card and it charges me over $200 yearly to keep it. I must have sustained a head trauma in 2011 in Pinellas county trying to avoid a car who caused the accident that camera footage caught. I now realize …
Someone fraudulently opened an account with my information and this company goes even further to commit fraud too by NOT investigating and closing out the account. I keep getting the run around about the fraud and security department does …
I came in needing help with my new debit card and Sandy, the person at the front desk helped me get things figured by taking the time to walk me through everything. Excellent service!
As someone who works in customer service for a bank, it is astonishing how awful this company is. They will find any reason to charge you. If you’re account is in the overdraft, they will charge you $5 per day until your acct balance is …
This Card is the worst card ever . They don’t allow auto pay . your $8.25 a month fee you must remember to pay. my first month forgot because all my other accounts have auto pay . the women on the phone said they would waive the late fee …
Stay away from getting a credit card with this bank. I am disabled and haven’t worked for 22 years. I had a year of perfect payment history. Because our economy is out of wack I missed a couple payments so, they canceled my card!!! 38% …
A fraudulent credit card was opened with this bank under my name and their response was quite poor. I had to call several times to close the account and after wading through the automatic menu options (none of which were actually …
I’m a customer of the premier bank. They have a new facility on Minnesota and 14th Ave In Sioux falls SD. Which ended up closing 2 branches one one Minn and 14th opposite side of road across from gas station. Get n go. And the other one on cliff and 26th Street.
I have to change my review for First Premier Bank, because they worked with me a long time when other companies would not have. I fell behind on my credit card until I owed over $500 in missed payments. Yet, they did not close the account …
Only bank that would give me a loan at first and am pleased to say I just paid it off in full with interest happily paid! Now I have banks jumping down my throat trying to give me loans when before it was only First Premier that would give me one. Thank You Mr.Sanford for your generosity! God Bless You!
I would never bank here and have never banked here. But someone decided to open a fraudulent account here under our name and charge it up. First Preimiere was terrible to work with. Weeks later and we are still trying to resolve the very …
Right off the bat the teller was on her phone and took a picture of the line. I was in front and don’t appreciate pictures of me floating out there when I’m just trying to cash my check. Then when I get to the window the teller does not …
I recently had the misfortune to deal with this bank. My wife recently passed away and I am attempting to settle her estate. I went to the bank where they told me I needed a Small Estate Affidavit for them to release the money in her …
I don’t have to go into a bank branch very often because of the convenience of online banking but this is a very nice bank! I especially like the privacy pod so you can discuss what you need to without needing to leave if necessary. The kids play area is also very nice. Bankers here are very helpful.