The mission of First Southern Bank is to represent community banking at its best, by delivering customer service that meets the financial needs of our customers, while affording benefit to our local shareholders, employees and our community.
| Saturday | 7:30AM to 12PM |
| Sunday | Closed |
| Monday | 7:30AM to 5:30PM |
| Tuesday | 7:30AM to 5:30PM |
| Wednesday | 7:30AM to 5:30PM |
| Thursday | 7:30AM to 5:30PM |
| Friday | 7:30AM to 6PM |
301 E Main St, Carbondale, IL 62901
Excellent
The staff is very friendly and helpful
Bank has many flaws, messes up money and so many charges when they mess up. I would not bank here ever again!!!!!!!
Been with for a few years now never had any problems with them they do their job to the best of their capabilities
One of the worst banks I have ever done business with. Their online banking website never works, currently not working as I type this.
Very friendly & helpful staff. Amazing place to open a checking account. Makes it easy & convient to access your money almost anytime.
Worst experience I have ever had with a bank.
Bad customer service, policies that exist to trap people into losing money, and a poor infrastructure are what you can come to expect if you bank here.
Hands down…the best. Period. I have been with several banks already. None of which have been so considerate and worked with me for everything. Great service and great people!
I may be biased but Nikki P is awesome and they are a great bank! I would recommend anyone. They also function as a WHOLE team and they take care of each other when they need to! That is priceless!!
I was trying to close out an account at the carbondale branch and was met with so many obstacles that left me frustrated. Misinformation and under trained employees lectured me on the legal intricacies of my financial obligations to …
First Southern Bank helped us move into the Southern Illinois area and gave us first-hand personal attention for all of our banking needs. They helped us with our home mortgage, a home improvement loan, set us up with a no-cost checking …
This bank is a joke. I have banked here for close to a year and I’ve been locked out of my account more times than I can count. Once this happens I also cannot get into my account on the website nor can I do a forgot password, even though …
Been a customer for 15+ years the customer service and reliability has slowly decreased over the years. They have horrible customer service, unprofessional staff they are unreliable for the simplest tasks . They misplaced paperwork that …
Horrible bank, horrible customer service, horrible financial security. I’ve had this account for over 5 years and my card has been compromised SEVERAL times. In all of which cases , I myself paid for a new debit card to be issues to me (it …
I just spoke with someone & they were seriously so nice. I don’t usually leave reviews when people are just nice. But wow. Just so polite & wasn’t annoyed with any of my questions. Thank you so much First Southern!! I’m so glad I bank with y’all. Highly recommend.