(Translated by Google) The service is terrible, I am very sorry for having made a contract with them in 2 years that I have with them many times they do not come to pick up the garbage and I call them and what they say that there was a …
This is hands down – The worst and unethical company to deal with – Shady – Shady – Shady – They bill you 13 times a year – Many Hidden Fees – Avoid – Avoid – Avoid
This company is much more than a disposal company. The amount of charity they are involved with speaks volumes about them. They are family company that really cares about their community. Bravo!
BEWARE!!!! The service is horrible and that’s just the beginning of the nightmare they sucker you into un breakable contracts that you probably never even signed they are not a company but a criminal organization a bunch of thugs. DO NOT USE!!!
Too many instances where dumpsters are not picked up on time. When you call them, everyone gives you the run around, thats if they even pick up your call. Ridiculous
I do not recommend this company at all Worst company to deal with period.
Many hidden fees and charges
DO NOT SIGN ANY CONTRACT OR DO BUSINESS WITH FLOOD BROTHERS
Very unprofessional and unsecure I’ve been with them for 5 years and I went to call to cancel my service with them because I no longer have the business and they told me I can’t and I have a contract when I never renewed the agreement and …
very bad bitter experience with this co
stay well a way from this people find some one else to do business
any other co will be better than flood brothers …
They are nice people I highly recommend this place to Rent Disposable Dumpsters from them very reasonable with prices great pick up for Residential and Commercial Buildings. Call for prices
You won’t find a more community oriented disposal business than Flood Brothers Disposal! They have provided great service to St. Francis High School every day!
These guys were really helpful and punctual. They were super efficient and provided me with a reliable waste removal service and went above my highest expectations.
Caution! Read the Fine Print! Bait and Switch Tactics… They will muscle you around. There are much better companies out there. All I have to say is READ THE FINE PRINT….Its a Family Fraud of a company.
Poor service I have 7 years with the company every 1 or 2 months it is the same problem with picking up the garbage and I have to call every time to remind them to pick up the garbage I don’t if the driver does not see or he cant see that there is two containers together he only takes one and forgets the other and i do not recommend.
DO NOT SIGN ANY CONTRACT OR DO BUSINESS WITH FLOOD BROTHERS -merely describing them as dishonorable would be a gross understatement. They don’t have a clue with regard to business ethics.
These guys are bunch of thieves. Trying to cancel my account since August, its November now..nothing has happened..Only response i get, they will call me back in 24 hrs. no one ever calls.
Ordered roll offs for a project. Excellent salesperson. Excellent service. Most important they had the best price to match the service. Excellent overall. Thank you
I sold my building on january 9th 2020,I have been trying to cancel the service for this reason
I have sent proff of sale twice,and the reduce to cancel …
Horrible service. I’ve had them for almost 4 years now and I can’t wait until the nightmare is over! Missed days where trash was not collected when called was told on several occasions someone will contact me and they never did. Fees that accumulate out of no where! Totally dissatisfied!
Our recycling man, Dray, is the very best!!!! His heart is as big as his smile~~~~he gave an old lady a hand when she needed it! Thank you Flood Brothers! All of their employees are the best!
Fees over fees and auto renewal contract for 5 more years!!! High fees for the lid not being completely close. Literally it was a few inches open and they charged me so much. WORST COMPANY EVER! STAY AWAY!
I needed a construction roll dumpster for a week project and Jeff helped me with the entire process. I had no idea what I was doing but he explained sizes, price, and helped me get it removed fast when needed. I would never use anyone else !!!
I have my bill on autopayment as everything else but somehow their system doesn’t take the payment and they stop the service and when i call them they say we don’t know why the system didn’t take the payment and we’ll send someone to pickup the garbage and they never do, this getting annoying cause it happened three times already.
DO NOT USE THEM- SIGNED A CONTRACT IN 2014 FOR 880.00 + FUEL AND TAX AND NOW I PAY 1980.00 A MONTH. LOOK VERY CAREFULLY AT THERE CONTRACT – YOU WILL GET SCREWED IF YOU WANT TO GET OUT. THEY ALSO CAN RAISE IT AT ANY TIME!!! GO WITH A COMPANY THAT ONLY REQUIRES YEARLY CONTRACTS.
Flood Brothers have been our garbagemen since 1979. Do not believe all these negative reviews–I’m wondering if they aren’t planted by the competition OR they are just people who had an untypical experience. We have never needed to complain …
I would give an extra star if it was possible! In addition to their personal and attentive service, Flood Brothers is very active in the community and generous to many charities. That speaks volumes about their character.
I signed a contract with Flood Brothers to do service. They saved me so much money over my other hauler. This is exactly what I needed. I highly recommend them.
I went with Flood Brothers Disposal because they quoted me with a great price. They responded quickly and go the job done within hours of my first contact.
Yes a agree with some that do say do NOT sign contract with them it will cast you !!!! They are totally unprofessional , read you contracts please . With us this Shawn come to sign the contract , they have a great technique to get you , he …
Have been trying to work with them to get their billing issues resolved to no avail. I have a set price ‘per month” contract, but for years they have been adding an additional invoice per year. Billing me for 13 months per year. There are 12 months per year, not 13, I would think this is elementary math.
Whatever you do – don’t sign with Flood Brothers Disposal. This company has terrible customer service, they sneak you into unbreakable contracts without your knowledge or consent. They also don’t pick up the garbage when they are scheduled …
I should start a similar company with a loan from the bank. It’s quite simple- you charge people for a service and don’t follow through with it- brilliant business plan. Excuse after excuse for not doing their job.
Flood Brothers is an awesome company to have service from and to be employee of. They take pride in the services hat they provide and give back to charities, companies and the community. If you get to chose your disposal company, go with Flood Brothers and you won’t be disappointed!
If I could give them 0 stars I would. BUYER BEWARE They have you sign a contract for 2 years then buried in the terms they write that you agree to an auto renewal of 5 more years. I did not sign this contract, the person before did …
Called three times in the last two to get current service information. Still waiting for a sales rep to call me back just to get the information about the contract. They are just awesome and happy to sign you up but after that, you are just one of them.
Not only is their garbage removal/recycling bar none; their charitable contributions are, too! Flood Brothers works with various organizations throughout the year donating both time & services! Their benevolence does not go unnoticed! #generous
Flood Brothers has the best customer service! My office have used them for years- they are always on time and the staff is so friendly and easy to work with.
Used them for a dumpster and their service was incredible . Their prices were great and driver was very professional. I highly recommend them as a trash company . I have used other companies and there no comparison. 5 stars all the way !!
Had a credit with this company. Credit ended and I get a attitude from some snowflake names Patrick Flood. Take me to court SCUMBAGS. Kicked your Son and two grand-kids onto the street 2 weeks before Christmas. I switched to Flood Waste Solutions 100% happier
Stay as far away as possible! Not a ethical company to do business with.Hidden fees. his company has ZERO CUSTOMER SERVICE
DO NOT SIGN THEIR CONTRACT. …
Flood Brothers has been picking our trash and recyclables for three years now and have never had a problem. I just learned today that they will remove large items that don’t fit in a container (i.e. mattress ) with the regular pickup for …
Flood Brothers has been so generous to our school! We have had quick and wonderful service every time we get a dumpster. I highly recommend Flood!! Thank you!
Long time customer of WM for my office complex . Switched to save a few bucks and make a change. Was surprised when one of my moron tenants moved out and filled the dumpsters. Flood’s came out the same day emptied them in short order, …
They start coming in the village at 630 and its supposed to be 7. I need to call the village and have it stopped. Also, the customer service is weak. I called at 11 for a missed can and it was never picked up. They say the service is good …
I manage a portfolio of 225+ rental units in Chicago. While searching for a reliable, reputable, trash removal company for a couple multi-unit buildings, and one I could always recommend to our property owners, I came across Flood Brothers. …
Our company signed up for a weekly recycling pick up and saved $100’s. We also get 30 yard dumpster pick ups every once and a while for garbage, still saving from our last waste company. We asked the drivers to move our dumpster location many times, and they have been very courteous and respectable.
I purchased a new landscape garbage can three weeks ago. Today the Flood Bro’s. driver who apparently has issues threw it on the ground instead of standing it up like the other drivers do. Thus breaking the top off the can. I called Flood …
They are very accommodating. We have missed them a few times and after calling they have always been able to come back and collect our garbage. They don’t nitpick on minor offenses like our other company did that made life difficult before. They are the best I have ever dealt with.
I’ve had no luck with commercial garbage companies. I signed a contract over one year ago hoping this co wont be as corrupt as the previous co but I’m pretty much in the same hole except this one has more garbage in it. Prices keep going up …
The absolute best in the business. I see them in Riverside every Thursday morning picking up, the drivers are courteous and careful and you won’t find a more committed company to the Irish American community. Gotta love Flood Brothers!
Terrible company, they have so many ways of ripping people off, that you have to be careful to read the fine print in their contract. When you sign their contract, you just signed a 5 YEAR CONTRACT, and if you TRY to break the contract they …
Do not use these guys. They are con artist to say the least. Your price will go up each month and they bill every 4 weeks not monthly. They also tell you its a one year agreement when it’s actually a 5 year agreememt. Then they do …
You better hope they deliver your dumpster to the proper location! One was delivered to my building, taking up THREE parking spots! I phoned as it wasn’t mine! Customer service assured me it’d be removed and located to the proper place…three days later, STILL waiting and unable to use parking I pay for!
Listen people, many people can leave bad reviews because of a bad experience, let me let u in on the real flood brothers, charitable, down to earth, non corporate company. I have been driving for flood brothers for over ten years now. ( 18 …
Called them last week and they gave me a time for Monday (which is today) and then they called on Thursday to let us know they were on their way and we told them we were scheduled for Monday. We have spent all day today waiting since 10 am, …
Ha. It seems like a lot of made up names on these google reviews. Hmmm, sounds like the same shady business practices I’ve ran into from this company for years! You know, there is a definitive reason these people do not get great reviews …
Horrible company DO NOT MAKE THE MISTAKE TO MAKE A CONTRACT WITH THIS COMPANY I REPEAT DO NOT!!! They always give fees out of no where and also made a 1 year contract with them it was over. I had two dumpsters with them and cancelled one …
Flood Brothers is very reliable. The driver comes by every week with a smile and a wave! My company needed an extra pick up because we were doing a spring clean. It didn’t even take 24 hours to get the driver back to clean us up. Thank you Flood Brothers! You make garbage stress free!
moved here from out of town, and needed a dumpster. Called flood brothers and Shawn returned my call within 5 minutes. I got my dumpster at the best price possible and the service was triple A plus. Nice company, great service, great price. Thank you!!!
Listen to the reviews from the other people. There are complete scam. My bill started out at 220 bucks a month for commercial service. Do years later I’m paying over $500. They will not let you cancel they’re a bunch of crooks. The entire family is scum
Definitely notice they pick up earlier and earlier. I leave for work at 637-7 and was surprised to see I missed the pickup when previously they would pick up anywhere from 9-noon. …
They’re awful!! They lock you into a contract that renews and changes without your knowledge. The prices dramatically increase every year and they will bill you with bogus charges even after you have discussed them and they have agreed to …
After starting service with Flood Brothers I was surprise of the great service I have been receiving even when ever the weather had been bad. I understand that Flood Brother’s is a family run business and whenever I have a problem all I …
I have been using their service for over 7 years but over the past 2 years the service has declined. I have three dumpsters but on multiple occasions the driver has only emptied 2, ok if the one dumpster is only a 1/3 of the way filled …
Needed a quick roll-off for a home improvement project. My friend said to try Flood Brothers Disposal. I called and Chris called me back within 5 minutes. He could not have been nicer and the price was pretty SWEET!! When the driver …
Can’t recommend Flood Brothers Disposal enough. They took a daunting job off my plate with easy scheduling, great communication, quick removal and the workers who showed up were on time and very pleasant to talk to. I will definitely use them again and recommend to others.
WARNING! DO NOT SIGN ANY CONTRACT WITH THIS COMPANY! It is a SCAM! If I can give them a zero star, I would do that. They will give you a good price in the beginning, and then tell u to sign a contract for five years(they never discussed the …
We deal with flood brothers every week for the building I manage in edgewater. The drivers are some of the most disrespectful people I have ever met. They look for excuses to not pick up garbage or recycling. When will google let us put zero stars? I recommend going with any other company over this one.
Phenomenal Services!!!!!! Wanted to first try the service, I set up one of my businesses with Flood Brothers they gave me a good rate & quality service for the last 8 months; I’m deciding to give all my business locations to Flood & …
If you own an apartment make sure you understand all the “small writing” before you sign a contract. First, agreement will be 5 years and that means they can do what ever they want and you won’t be able to get out of it. Second, you will …
I was taking my trash out this morning around the same time Flood Brothers was collecting. The man working was really nice and took my bag from me and also pointed out the gas for the apartment building was leaking! I really appreciated his …
Like similar complaints, they start morning trash pickup before city ordinances allow. Call and complain, it solves the problem for a week or two. Then they are back at it.
I switch to flood brothers because I wanted to support the family business, but I should have read the reviews before I signed the one sided contract. …
I contacted Flood Brothers because they were reasonably close to home and were available for a remodeling project that I had been trying to get off the ground for sometime. I had a wonderful experience with customer service, and their …
I ordered a dumpster for concrete and they never showed up after taking my payment.i paid 4 men for the day to stand around.next day 1 dumpster I wanted picked up and drop-off an empty.nope just pickup 2nd dumpster came in the …
Absolutely terrible, they didn’t take my trash because they were facing the wrong way, I live on a hill if I face them the way they want they will tip over, are they that lazy that they can’t get out of the truck to turn them?
Asked for service time to be changed multiple times, at least 5 times, was responded to once saying that they will go ahead and speak with the driver to change the time. This has been going on for about 2 months now and they still have yet …
Have had a contract with flood brothers for 6 years….. Read your contract carefully. They can increase your rate as much as they want each year. They are very unresponsive and do not negotiate with businesses very well. If you need or …
Absolutely horrible. I wish I can give them zero stars. We’ve been commercial clients for over twenty years and have received the worst customer service the past two weeks. They have not picked up our garbage in two and a half weeks. We …
I was absolutely happy with the service until this year. Not too sure if it is new driver assigned to our business or FB has changed policy to meet their revenue goals but our pick-up was missed (3rd time) and upon inquiring I was told area …
Thank you Flood Brothers Disposal for always supporting our events and giving back to our community. Your generous donations are truly appreciated! Our clients at Big Mouth Marketing as well as the community thanks you from the bottom of …
Horrible. Everytime they pick up the recycling there is trash all over the culdesac. Not porfessinal at all. They must not be union. If they are then that’s pretty sad.
I have been a Flood Brothers residential customer for many years. This is the first time I used them for large furniture pick up. I was charged for two items they never picked up. They came the next week and pick up those two items plus …
I was in the road on Milwaukee ave and w lake ave. When I saw one of those flood brothers disposals vehicle driving in front of me and all I could see was a lot of shredded paper just flying out of the vehicle and also other garbage. Please do something about this problems or just stop doing business
Leaves have been waiting at the curb for 3 weeks now. We have called 3 times & very unprofessional on the phone. Lots of excuses with no idea when pick up will occur.
Please be aware when spring clean up day refuse pick up is offered!!! ‘Extra refuse is picked up on spring clean up day for only 2 stickers!’ Awesome!! Great offer! Can’t wait! …
Mchenry just renewed with these guys I’ve been in this house 20 years and this company is the worst that we’ve had leaving garbage cans in the driveway when they were off to the side and they don’t take items that every other company takes …
My apartment complex recently had to change to flood brothers and this is the first time since 2019 that the dumpsters have overflowed. they have not been taking out in almost two weeks now, its disgusting and finding a dumpster to throw out my trash is ridiculous
We Just moved here from Winfield to Carol Stream. We are required to use Flood brothers. In Winfield we had SBC disposal, very responsive to customers and on the phone. I’m on my third call with them, hung up after being on hold for over …
Worst service I ever had !!
Pick services Service and customer service are both sucks.
I don’t know why lake in the hill still keep this provider in our town.
I hope village will replace sooner and that’s better for town !
Misinformation being provided by Flood brothers staff on inquiring end up my trash not picked up and me being charged additional 25$ to pickup my garbage. Not considerate at all.
I echo all the bad reviews. I rarely give a bad review but this company tops the worst of the worst. Stay away from them. Container got pick up and my service was cancelled for no reason given. Called customer service and they couldn’t …
Management is terrible. We have had difficulty coordinating pickups and were threatened with extra pick up fees when non-pickup was the company’s fault, not the building’s.
I absolutely despise Flood Brothers and I would not recommend to anyone. For our entire 6-unit condominium building, FB provide us one small recycling bin. As you can imagine it fills up quickly and sometimes FB doesn’t collect it, thus …
This is the worst trash removal company I have ever experienced. We used to have Groot in LITH. The drivers are lazy, leave trash on the ground, never check the cans to see if they emptied them. Trash truck will take the recyclable bin as well, which makes me question if they actually recycle. Terrible customer service as well.
UPDATE AS OF 11/11/22 … APPARENTLY PART OF THEIR CUSTOMER SERVICE TRAINING CLASS CONSIST OF HANGING UP THE PHONE ON A CUSTOMER WHEN YOU ASK TO SPEAK TO A SUPERVISOR!!! CUSTOMER SERVICE IS ABSOLUTE TRASH !!!!!! …
Recently my neighborhood in McHenry switched to Flood bros. Big mistake! My trash didn’t get picked up. No sticker was left, however; DOZENS of trash cans were left around my neighborhood with pink stickers saying they couldn’t get picked …
So we have to use a private garbage disposal company because we have a six flat and the city will no longer cover it. So we have been using flood brothers but lately they just don’t even come. I called and they said that they’re going to …
Called flood brothers a day before after on hold for an hour to tell them I have a large quantity of garbage I need removed. The next morning before pick up I called again to be sure they will be able to take it and not forget because I’ve …
Was driving down route 59 coming through Barrington this morning. On my way to work and truck 82. I believe it’s the truck that carries the big on-site dumpster. I was attempting to merge in front of truck at an acceptable rate of speed, not being ignorant, and your driver almost ran me off the road this morning.
I have my own recycle bins and when the recycling driver comes. If you do not use the Flood Brothers rental bins, that he can use the truck to dump. He will dump your recycling in the hopper and throw your bin on the ground so they break. …
One of the biggest mistakes out condo board made was utilizing Flood Brothers for the last 10+years! We finally reach a point where we can end our contract. We’ve been disgusted by the administrative and hidden fees charged over the years …
My street has waited weeks for our leaf removal, the initial switch over of company’s was the first sign. They didn’t come when they said they would for the new labels,they didn’t take our garbage because of an “outstanding balance” yet we …
My township just recently switched to flood brothers. I’m on their sticker program so I have to physically sticker my garbage can every week. Anyways come trash day they refused to pick up my garbage and recycling and left a red sticker on …
Flood brothers worse service ever! I sing up my agreement 5 years ago for my commercial place, the agreement is ending on January 2023, I am moving from the place where I was and I don’t need anymore service from January. I try to connect …
i just want to know who can help me with this situation I live in these area and as you can see in the picture they only take the garbage in the container not what’s outside of what ever it falls down when they are emptying the container I know we definitely need another container and I’m going to talk to the office about these.
When I came home from work on garbage pick up day, I saw pink stickers on both my garbage and recycle bins. It said they could not pick up my garbage and to call a number that they circled on the sticker. No boxes were checked. All the …
(Translated by Google) I have been calling for 3 days and they don’t have a competent manager to fix the problems!! Terrible service! …
(Translated by Google) The service is terrible, I am very sorry for having made a contract with them in 2 years that I have with them many times they do not come to pick up the garbage and I call them and what they say that there was a …
(Translated by Google) Terrible service the people who work in that company are despots and rude please do not take that service …
I am glad this garbage disposal company is available in our area. They have easy to reach costomer service, good prices. Keep up your good work!
Knocked down our power line + avoiding accountability/responsibility
Never on schedule.
Horrible service!!!!!!
Great Service!!!
Top notch service!!
Best disposal service in the Chicagoland area!
Run run-over and break garbage personal yard waste containers.
You guys rock I like a lot of your post on Facebook
Great staff, and always quick and efficient.
I love Flood Brothers Disposal great service
Dropped a dumpster off at our house when it was not ordered.
Great service great salesman great drivers!!!! Winner winner
Always good service and easy to work with.
They always do a great job!
Excellent service, we were very happy
Professional, kind and affordable. Thanks for all your help.
Great family run business that gets involved with the communities they serve!
They removed the abandoned bin!
Great service and beats all competitors prices!
Fair price and excellent service. Thank you for the help!
Pricing is good. Commercial service not so much.
These guys professional and affordable. Thanks for all your help.
Great company. Totally professional from start to finish!
I use them for residential garbage. They are great!
Fast, good communication, pleasure to work with and good price
Best pricing in the Chicago burbs, support this local family owned business!!
LIKE THEM!! Great service, more than fair price and nice nice people to deal with.
Great service, reasonable price. Like the fact that it is a family owned business.
Great service, very professional, and great price. Certainly would use again.
One of their drivers almost ran me over while I was outside my apt building.
Very welcoming and courteous. Service was quick and professional.
THIS COMPANY STONG ARMS PEOPLE AND MAKE IT VERY HARD TO GET RID OF THEM, DO YOURSELF A FAVOR DON’T USE THEM EVER
Thank you a well done job. The team was very accommodating and efficient.
Always easy to work with. I love that they are a family owned business.
Awesome people to deal with. Friendly professional staff who do great work.
The team arrived on time, did the job quickly and professionally.
Do they ever answer the phone?!
This is hands down – The worst and unethical company to deal with – Shady – Shady – Shady – They bill you 13 times a year – Many Hidden Fees – Avoid – Avoid – Avoid
Poor customer service. Unable to locate the driver for hours. I do not recommend
Fast junk removal service. Very professional gentlemen that worked quickly and proficiently!
They pickup 50% of the time, but charge us 100% every time even when they don’t pickup. Highly unsatisfactory.
It was a pleasure working with Flood Brothers Disposal. Everything went very well with our event.
They’ve served me just fine. No problems.
Amazing service. Great family-owned business that takes care of their customers! Very charitable too
Woke me up before 7 AM. Driver was super rude about it when I pointed it out.
A well-run, environmentally-conscious, family-owned and operated business. It is a pleasure to work with them.
Disposal service at its best, I highly recommend Flood brother’s for restaurant owners.
Great Service, the guy that does our route helps us carry heavy garbage bins. Thanks would recommend to everyone!
They will literally drive by your dumpster and not get the trash
Drivers are piece shi**t they leave all the dumpster doors open all the time !!!
Showed up when promised, worked quickly and cleaned up well afterwards. Will definitely use their services again.
This company is much more than a disposal company. The amount of charity they are involved with speaks volumes about them. They are family company that really cares about their community. Bravo!
If i could add no stars i would
Worst customer service
If you can find another company use it
Terrible customer service, poor pickup habits, and ridiculous pricing schemes! Go with anyone else! They have a predatory renewal clause!
After talking to Brian Flood on the phone any issues I had have been resolved. Made me a very happy customer…..Thank you Brian
Needed a dumpster on the spare of the moment. Was very accommodating same day service. Would recommend . Great price
BEWARE!!!! The service is horrible and that’s just the beginning of the nightmare they sucker you into un breakable contracts that you probably never even signed they are not a company but a criminal organization a bunch of thugs. DO NOT USE!!!
Too many instances where dumpsters are not picked up on time. When you call them, everyone gives you the run around, thats if they even pick up your call. Ridiculous
I do not recommend this company at all Worst company to deal with period.
Many hidden fees and charges
DO NOT SIGN ANY CONTRACT OR DO BUSINESS WITH FLOOD BROTHERS
Great company, very responsive and honest. Would recommend them for any garbage service.
Awesome experience! Very professional and incredible prices too! I will definitely use again.
Great service- including customer service- we recently moved and they were so easy to deal with changing our billing addresses!
2nd time this company broke our yard waste bins. This company is so unprofessional and have lack of respect for people’s property.
Great service. The company with a few expected issues, otherwise amazing service and staff. Really appreciate their time and assistance.
Always keep the garbage. Clean from getting all over the lawn and street great job other company’s didn’t keep it clean
They did a great job! They came on time and worked all day to clean the basement. I would recommend them and use them again.
We have used Flood Brothers Disposal multiple times. They are always friendly, professional and do a great job.
Very unprofessional and unsecure I’ve been with them for 5 years and I went to call to cancel my service with them because I no longer have the business and they told me I can’t and I have a contract when I never renewed the agreement and …
very bad bitter experience with this co
stay well a way from this people find some one else to do business
any other co will be better than flood brothers …
Very customer-oriented, friendly, and the work they do is exceptional. These guys make sure that you get the best service.
It is companies like flood brothers that really make you miss the old company that used to be contacted by our town. Horrible
This is the third time I have used Flood Brothers Disposal they are very polite and thorough. The whole thing was very quick and careful.
They are nice people I highly recommend this place to Rent Disposable Dumpsters from them very reasonable with prices great pick up for Residential and Commercial Buildings. Call for prices
You won’t find a more community oriented disposal business than Flood Brothers Disposal! They have provided great service to St. Francis High School every day!
These guys were really helpful and punctual. They were super efficient and provided me with a reliable waste removal service and went above my highest expectations.
Caution! Read the Fine Print! Bait and Switch Tactics… They will muscle you around. There are much better companies out there. All I have to say is READ THE FINE PRINT….Its a Family Fraud of a company.
Poor service I have 7 years with the company every 1 or 2 months it is the same problem with picking up the garbage and I have to call every time to remind them to pick up the garbage I don’t if the driver does not see or he cant see that there is two containers together he only takes one and forgets the other and i do not recommend.
DO NOT SIGN ANY CONTRACT OR DO BUSINESS WITH FLOOD BROTHERS -merely describing them as dishonorable would be a gross understatement. They don’t have a clue with regard to business ethics.
These guys are bunch of thieves. Trying to cancel my account since August, its November now..nothing has happened..Only response i get, they will call me back in 24 hrs. no one ever calls.
Ordered roll offs for a project. Excellent salesperson. Excellent service. Most important they had the best price to match the service. Excellent overall. Thank you
Awesome service! I recently had to dispose of an old water softener. Flood Brothers picked it up at no extra charge! They provide amazing service!
I sold my building on january 9th 2020,I have been trying to cancel the service for this reason
I have sent proff of sale twice,and the reduce to cancel …
Horrible service. I’ve had them for almost 4 years now and I can’t wait until the nightmare is over! Missed days where trash was not collected when called was told on several occasions someone will contact me and they never did. Fees that accumulate out of no where! Totally dissatisfied!
Contacted for a dumpster ASAP and it was delivered before the end of the day. Great service! These guys are top notch and highly recommended.
Our recycling man, Dray, is the very best!!!! His heart is as big as his smile~~~~he gave an old lady a hand when she needed it! Thank you Flood Brothers! All of their employees are the best!
Flood Brothers Disposal is a great company! Always on time, and their customer support is superb! Keep up the great work!
Fees over fees and auto renewal contract for 5 more years!!! High fees for the lid not being completely close. Literally it was a few inches open and they charged me so much. WORST COMPANY EVER! STAY AWAY!
I needed a construction roll dumpster for a week project and Jeff helped me with the entire process. I had no idea what I was doing but he explained sizes, price, and helped me get it removed fast when needed. I would never use anyone else !!!
I have my bill on autopayment as everything else but somehow their system doesn’t take the payment and they stop the service and when i call them they say we don’t know why the system didn’t take the payment and we’ll send someone to pickup the garbage and they never do, this getting annoying cause it happened three times already.
DO NOT USE THEM- SIGNED A CONTRACT IN 2014 FOR 880.00 + FUEL AND TAX AND NOW I PAY 1980.00 A MONTH. LOOK VERY CAREFULLY AT THERE CONTRACT – YOU WILL GET SCREWED IF YOU WANT TO GET OUT. THEY ALSO CAN RAISE IT AT ANY TIME!!! GO WITH A COMPANY THAT ONLY REQUIRES YEARLY CONTRACTS.
Flood Brothers have been our garbagemen since 1979. Do not believe all these negative reviews–I’m wondering if they aren’t planted by the competition OR they are just people who had an untypical experience. We have never needed to complain …
I would give an extra star if it was possible! In addition to their personal and attentive service, Flood Brothers is very active in the community and generous to many charities. That speaks volumes about their character.
Absolutely the WORST. Flood Brothers does not care one bit about their customers. Maybe they show up, maybe they don’t.
****UPDATE***
These jerkwads just showed up AGAIN at – 3:30 am., this time it’s on THE DAY AFTER CHRISTMAS, when people are trying to to relax. …
Please thank our recycle driver for bring our cans up in the driveway. He was above and beyond!
I signed a contract with Flood Brothers to do service. They saved me so much money over my other hauler. This is exactly what I needed. I highly recommend them.
I went with Flood Brothers Disposal because they quoted me with a great price. They responded quickly and go the job done within hours of my first contact.
Yes a agree with some that do say do NOT sign contract with them it will cast you !!!! They are totally unprofessional , read you contracts please . With us this Shawn come to sign the contract , they have a great technique to get you , he …
Wow! Best price by far, quick service, nicest driver! I will definitely use them again. My experience, Top Shelf Company!!
Never in all my fifty five years have I ever even heard of a person, let alone a company treat customers and potential customers so terribly. …
Have been trying to work with them to get their billing issues resolved to no avail. I have a set price ‘per month” contract, but for years they have been adding an additional invoice per year. Billing me for 13 months per year. There are 12 months per year, not 13, I would think this is elementary math.
Whatever you do – don’t sign with Flood Brothers Disposal. This company has terrible customer service, they sneak you into unbreakable contracts without your knowledge or consent. They also don’t pick up the garbage when they are scheduled …
I should start a similar company with a loan from the bank. It’s quite simple- you charge people for a service and don’t follow through with it- brilliant business plan. Excuse after excuse for not doing their job.
Flood Brothers is an awesome company to have service from and to be employee of. They take pride in the services hat they provide and give back to charities, companies and the community. If you get to chose your disposal company, go with Flood Brothers and you won’t be disappointed!
If I could give them 0 stars I would. BUYER BEWARE They have you sign a contract for 2 years then buried in the terms they write that you agree to an auto renewal of 5 more years. I did not sign this contract, the person before did …
Called three times in the last two to get current service information. Still waiting for a sales rep to call me back just to get the information about the contract. They are just awesome and happy to sign you up but after that, you are just one of them.
Not only is their garbage removal/recycling bar none; their charitable contributions are, too! Flood Brothers works with various organizations throughout the year donating both time & services! Their benevolence does not go unnoticed! #generous
Flood Brothers has the best customer service! My office have used them for years- they are always on time and the staff is so friendly and easy to work with.
Used them for a dumpster and their service was incredible . Their prices were great and driver was very professional. I highly recommend them as a trash company . I have used other companies and there no comparison. 5 stars all the way !!
Had a credit with this company. Credit ended and I get a attitude from some snowflake names Patrick Flood. Take me to court SCUMBAGS. Kicked your Son and two grand-kids onto the street 2 weeks before Christmas. I switched to Flood Waste Solutions 100% happier
Stay as far away as possible! Not a ethical company to do business with.Hidden fees. his company has ZERO CUSTOMER SERVICE
DO NOT SIGN THEIR CONTRACT. …
DO NOT SIGN THEIR CONTRACT! Unethical business practices. Look up the 94 negative Yelp reviews out of 97 TOTAL reviews they have. …
Flood Brothers has been picking our trash and recyclables for three years now and have never had a problem. I just learned today that they will remove large items that don’t fit in a container (i.e. mattress ) with the regular pickup for …
Flood Brothers has been so generous to our school! We have had quick and wonderful service every time we get a dumpster. I highly recommend Flood!! Thank you!
Long time customer of WM for my office complex . Switched to save a few bucks and make a change. Was surprised when one of my moron tenants moved out and filled the dumpsters. Flood’s came out the same day emptied them in short order, …
They start coming in the village at 630 and its supposed to be 7. I need to call the village and have it stopped. Also, the customer service is weak. I called at 11 for a missed can and it was never picked up. They say the service is good …
I manage a portfolio of 225+ rental units in Chicago. While searching for a reliable, reputable, trash removal company for a couple multi-unit buildings, and one I could always recommend to our property owners, I came across Flood Brothers. …
Our company signed up for a weekly recycling pick up and saved $100’s. We also get 30 yard dumpster pick ups every once and a while for garbage, still saving from our last waste company. We asked the drivers to move our dumpster location many times, and they have been very courteous and respectable.
I purchased a new landscape garbage can three weeks ago. Today the Flood Bro’s. driver who apparently has issues threw it on the ground instead of standing it up like the other drivers do. Thus breaking the top off the can. I called Flood …
They are very accommodating. We have missed them a few times and after calling they have always been able to come back and collect our garbage. They don’t nitpick on minor offenses like our other company did that made life difficult before. They are the best I have ever dealt with.
I’ve had no luck with commercial garbage companies. I signed a contract over one year ago hoping this co wont be as corrupt as the previous co but I’m pretty much in the same hole except this one has more garbage in it. Prices keep going up …
The absolute best in the business. I see them in Riverside every Thursday morning picking up, the drivers are courteous and careful and you won’t find a more committed company to the Irish American community. Gotta love Flood Brothers!
Terrible company, they have so many ways of ripping people off, that you have to be careful to read the fine print in their contract. When you sign their contract, you just signed a 5 YEAR CONTRACT, and if you TRY to break the contract they …
Do not use these guys. They are con artist to say the least. Your price will go up each month and they bill every 4 weeks not monthly. They also tell you its a one year agreement when it’s actually a 5 year agreememt. Then they do …
You better hope they deliver your dumpster to the proper location! One was delivered to my building, taking up THREE parking spots! I phoned as it wasn’t mine! Customer service assured me it’d be removed and located to the proper place…three days later, STILL waiting and unable to use parking I pay for!
Listen people, many people can leave bad reviews because of a bad experience, let me let u in on the real flood brothers, charitable, down to earth, non corporate company. I have been driving for flood brothers for over ten years now. ( 18 …
Called them last week and they gave me a time for Monday (which is today) and then they called on Thursday to let us know they were on their way and we told them we were scheduled for Monday. We have spent all day today waiting since 10 am, …
Learned to drive! Went through a red light and flew through the intersection.
Ha. It seems like a lot of made up names on these google reviews. Hmmm, sounds like the same shady business practices I’ve ran into from this company for years! You know, there is a definitive reason these people do not get great reviews …
Horrible company DO NOT MAKE THE MISTAKE TO MAKE A CONTRACT WITH THIS COMPANY I REPEAT DO NOT!!! They always give fees out of no where and also made a 1 year contract with them it was over. I had two dumpsters with them and cancelled one …
Flood Brothers is very reliable. The driver comes by every week with a smile and a wave! My company needed an extra pick up because we were doing a spring clean. It didn’t even take 24 hours to get the driver back to clean us up. Thank you Flood Brothers! You make garbage stress free!
moved here from out of town, and needed a dumpster. Called flood brothers and Shawn returned my call within 5 minutes. I got my dumpster at the best price possible and the service was triple A plus. Nice company, great service, great price. Thank you!!!
Listen to the reviews from the other people. There are complete scam. My bill started out at 220 bucks a month for commercial service. Do years later I’m paying over $500. They will not let you cancel they’re a bunch of crooks. The entire family is scum
Definitely notice they pick up earlier and earlier. I leave for work at 637-7 and was surprised to see I missed the pickup when previously they would pick up anywhere from 9-noon. …
They’re awful!! They lock you into a contract that renews and changes without your knowledge. The prices dramatically increase every year and they will bill you with bogus charges even after you have discussed them and they have agreed to …
8-4-15 My situation has been resolved. Jack (the sales rep)
came in and rectified all the issues. All we can do is move forward
from here. …
After starting service with Flood Brothers I was surprise of the great service I have been receiving even when ever the weather had been bad. I understand that Flood Brother’s is a family run business and whenever I have a problem all I …
I have been using their service for over 7 years but over the past 2 years the service has declined. I have three dumpsters but on multiple occasions the driver has only emptied 2, ok if the one dumpster is only a 1/3 of the way filled …
Needed a quick roll-off for a home improvement project. My friend said to try Flood Brothers Disposal. I called and Chris called me back within 5 minutes. He could not have been nicer and the price was pretty SWEET!! When the driver …
Can’t recommend Flood Brothers Disposal enough. They took a daunting job off my plate with easy scheduling, great communication, quick removal and the workers who showed up were on time and very pleasant to talk to. I will definitely use them again and recommend to others.
WARNING! DO NOT SIGN ANY CONTRACT WITH THIS COMPANY! It is a SCAM! If I can give them a zero star, I would do that. They will give you a good price in the beginning, and then tell u to sign a contract for five years(they never discussed the …
We deal with flood brothers every week for the building I manage in edgewater. The drivers are some of the most disrespectful people I have ever met. They look for excuses to not pick up garbage or recycling. When will google let us put zero stars? I recommend going with any other company over this one.
BEWARE of their enticing pricing! Once they add in all of the fee’s, the price is much higher! …
Phenomenal Services!!!!!! Wanted to first try the service, I set up one of my businesses with Flood Brothers they gave me a good rate & quality service for the last 8 months; I’m deciding to give all my business locations to Flood & …
If you own an apartment make sure you understand all the “small writing” before you sign a contract. First, agreement will be 5 years and that means they can do what ever they want and you won’t be able to get out of it. Second, you will …
I was taking my trash out this morning around the same time Flood Brothers was collecting. The man working was really nice and took my bag from me and also pointed out the gas for the apartment building was leaking! I really appreciated his …
Edit: Flood Brothers changed the schedule and now come at a reasonable hour. So I’m upping the review from two to four stars. …
Like similar complaints, they start morning trash pickup before city ordinances allow. Call and complain, it solves the problem for a week or two. Then they are back at it.
I switch to flood brothers because I wanted to support the family business, but I should have read the reviews before I signed the one sided contract. …
I contacted Flood Brothers because they were reasonably close to home and were available for a remodeling project that I had been trying to get off the ground for sometime. I had a wonderful experience with customer service, and their …
I ordered a dumpster for concrete and they never showed up after taking my payment.i paid 4 men for the day to stand around.next day 1 dumpster I wanted picked up and drop-off an empty.nope just pickup 2nd dumpster came in the …
Absolutely terrible, they didn’t take my trash because they were facing the wrong way, I live on a hill if I face them the way they want they will tip over, are they that lazy that they can’t get out of the truck to turn them?
Asked for service time to be changed multiple times, at least 5 times, was responded to once saying that they will go ahead and speak with the driver to change the time. This has been going on for about 2 months now and they still have yet …
Have had a contract with flood brothers for 6 years….. Read your contract carefully. They can increase your rate as much as they want each year. They are very unresponsive and do not negotiate with businesses very well. If you need or …
Absolutely horrible. I wish I can give them zero stars. We’ve been commercial clients for over twenty years and have received the worst customer service the past two weeks. They have not picked up our garbage in two and a half weeks. We …
Still waiting on my garbage bins. But every time i talk to them i am reassured that they are arriving “today”. Horrible service.
I was absolutely happy with the service until this year. Not too sure if it is new driver assigned to our business or FB has changed policy to meet their revenue goals but our pick-up was missed (3rd time) and upon inquiring I was told area …
Thank you Flood Brothers Disposal for always supporting our events and giving back to our community. Your generous donations are truly appreciated! Our clients at Big Mouth Marketing as well as the community thanks you from the bottom of …
Horrible. Everytime they pick up the recycling there is trash all over the culdesac. Not porfessinal at all. They must not be union. If they are then that’s pretty sad.
I have been a Flood Brothers residential customer for many years. This is the first time I used them for large furniture pick up. I was charged for two items they never picked up. They came the next week and pick up those two items plus …
Horrible service compared to Prairie Land, drivers leave the cans all over the road not where they picked them up. Lazy
I was in the road on Milwaukee ave and w lake ave. When I saw one of those flood brothers disposals vehicle driving in front of me and all I could see was a lot of shredded paper just flying out of the vehicle and also other garbage. Please do something about this problems or just stop doing business
Leaves have been waiting at the curb for 3 weeks now. We have called 3 times & very unprofessional on the phone. Lots of excuses with no idea when pick up will occur.
Please be aware when spring clean up day refuse pick up is offered!!! ‘Extra refuse is picked up on spring clean up day for only 2 stickers!’ Awesome!! Great offer! Can’t wait! …
Mchenry just renewed with these guys I’ve been in this house 20 years and this company is the worst that we’ve had leaving garbage cans in the driveway when they were off to the side and they don’t take items that every other company takes …
My apartment complex recently had to change to flood brothers and this is the first time since 2019 that the dumpsters have overflowed. they have not been taking out in almost two weeks now, its disgusting and finding a dumpster to throw out my trash is ridiculous
We Just moved here from Winfield to Carol Stream. We are required to use Flood brothers. In Winfield we had SBC disposal, very responsive to customers and on the phone. I’m on my third call with them, hung up after being on hold for over …
Worst service I ever had !!
Pick services Service and customer service are both sucks.
I don’t know why lake in the hill still keep this provider in our town.
I hope village will replace sooner and that’s better for town !
Misinformation being provided by Flood brothers staff on inquiring end up my trash not picked up and me being charged additional 25$ to pickup my garbage. Not considerate at all.
I echo all the bad reviews. I rarely give a bad review but this company tops the worst of the worst. Stay away from them. Container got pick up and my service was cancelled for no reason given. Called customer service and they couldn’t …
Management is terrible. We have had difficulty coordinating pickups and were threatened with extra pick up fees when non-pickup was the company’s fault, not the building’s.
I absolutely despise Flood Brothers and I would not recommend to anyone. For our entire 6-unit condominium building, FB provide us one small recycling bin. As you can imagine it fills up quickly and sometimes FB doesn’t collect it, thus …
This is the worst trash removal company I have ever experienced. We used to have Groot in LITH. The drivers are lazy, leave trash on the ground, never check the cans to see if they emptied them. Trash truck will take the recyclable bin as well, which makes me question if they actually recycle. Terrible customer service as well.
UPDATE AS OF 11/11/22 … APPARENTLY PART OF THEIR CUSTOMER SERVICE TRAINING CLASS CONSIST OF HANGING UP THE PHONE ON A CUSTOMER WHEN YOU ASK TO SPEAK TO A SUPERVISOR!!! CUSTOMER SERVICE IS ABSOLUTE TRASH !!!!!! …
Recently my neighborhood in McHenry switched to Flood bros. Big mistake! My trash didn’t get picked up. No sticker was left, however; DOZENS of trash cans were left around my neighborhood with pink stickers saying they couldn’t get picked …
So we have to use a private garbage disposal company because we have a six flat and the city will no longer cover it. So we have been using flood brothers but lately they just don’t even come. I called and they said that they’re going to …
Called flood brothers a day before after on hold for an hour to tell them I have a large quantity of garbage I need removed. The next morning before pick up I called again to be sure they will be able to take it and not forget because I’ve …
Was driving down route 59 coming through Barrington this morning. On my way to work and truck 82. I believe it’s the truck that carries the big on-site dumpster. I was attempting to merge in front of truck at an acceptable rate of speed, not being ignorant, and your driver almost ran me off the road this morning.
I have my own recycle bins and when the recycling driver comes. If you do not use the Flood Brothers rental bins, that he can use the truck to dump. He will dump your recycling in the hopper and throw your bin on the ground so they break. …
One of the biggest mistakes out condo board made was utilizing Flood Brothers for the last 10+years! We finally reach a point where we can end our contract. We’ve been disgusted by the administrative and hidden fees charged over the years …
My street has waited weeks for our leaf removal, the initial switch over of company’s was the first sign. They didn’t come when they said they would for the new labels,they didn’t take our garbage because of an “outstanding balance” yet we …
My township just recently switched to flood brothers. I’m on their sticker program so I have to physically sticker my garbage can every week. Anyways come trash day they refused to pick up my garbage and recycling and left a red sticker on …
Flood brothers Company are big scammer and I meant.
I use them for my business, I did 5 years agreement with them and the agreement …
Flood brothers worse service ever! I sing up my agreement 5 years ago for my commercial place, the agreement is ending on January 2023, I am moving from the place where I was and I don’t need anymore service from January. I try to connect …
i just want to know who can help me with this situation I live in these area and as you can see in the picture they only take the garbage in the container not what’s outside of what ever it falls down when they are emptying the container I know we definitely need another container and I’m going to talk to the office about these.
When I came home from work on garbage pick up day, I saw pink stickers on both my garbage and recycle bins. It said they could not pick up my garbage and to call a number that they circled on the sticker. No boxes were checked. All the …