Florida Diagnostic Imaging

Pensacola Open MRI & Imaging

Determine MRI, CT, Ultrasound and/or X-ray costs in Florida. We are typically 40-60% less than the hospital. We are happy to provide you with an … See more

Read More

Florida Diagnostic Imaging Contact Details

  • 4511 N Davis Hwy Ste 1B, Pensacola, FL 32503
  • 877-442-2992
  • 850-484-8454
  • Friday 7AM to 8PM
    Saturday Closed
    Sunday Closed
    Monday 7AM to 8PM
    Tuesday 7AM to 8PM
    Wednesday 7AM to 8PM
    Thursday 7AM to 8PM
  • https://www.fldiagnosticimaging.com/

Florida Diagnostic Imaging Reviews ( 150 )

  1. Be very careful going here I was quoted one price for cash and then they charged me almost quadruple and sent me to collections don’t go here

  2. This place is a front for another company called Florida dianostic imaging center and they have the worst reviews I have ever seen but from my own experience I can say they have earned every one of them

  3. No one EVER answers the phone here. Forget trying to get your records. According to the automated phone system the records department is “on another line” constantly.

  4. MRI machine makes extremely loud noises and I arrived 45 min early still waited over an hour passed my appointment time. Innovation MRI down the street has better facility and friendly staff.

  5. When I arrived for my appointment 30 minutes early. They said all appointments are cancelled. Terrible customer service. Waste of time and money. They couldn’t even take the time to call the people that had appointments to tell them it was cancelled. Guess I’ll be using someone else.

  6. I made an appointment so I would not have a long wait; after my 2:30 appointment passed I asked how much longer I would have to wait. I was told other people had appointments and they were running “a little” late. If appointment times mean …

  7. Front end staff and techs I encountered were kind, understanding and seemed genuinely concerned. They made my experience a lot more bearable. Facility is well maintained and comfortable.

  8. Very nice ladies at the front desk and the appt scheduler she very nice also. Had an appt. and did not have to wait long at all. The tech was very nice and informative. Would definitely recommend this place, they are professional and efficient!

  9. Love the technology and customer service was great! My wait time once I finished checking-in was less than 5 minutes. My technician was friendly and gave thorough explanations of the procedures. I would recommend!

  10. Horribly rude receptionist they never seem to be on time with patients appointments. Been here 5 times and the only staff that is even public friendly are the technicians. They sit around discussing idle gossip while the patients are put to …

  11. Highly recommend this well organized and professionally run business. Office staff has been amazing, especially Jill. I was always able speak with the same person (Jill) every time I had a question or concern.

  12. I do not write poor reviews for businesses, however this is a one time exception. Let me start by saying The receptionists could seem a little more happy to be there. It’s like ordering from McDonalds. The staff in the back is really …

  13. Paperwork is redundant. Ridiculous slow. Checked in twice so redundant waste of time and resources. Test took less time than checking in. Needs to get organized!

  14. Dina, John and the whole staff made my Open MRI so much easier. Thank you for chosing to be kind and compassionate. It makes a huge difference. The only difficult part about this process is staying still with the great music playing. Hah! Thank you. I highly recommend PNS Open MRI.

  15. The check in people are rude a lot of the time. Everyone else is super nice. The wait time is always at least 1 hour with an appointment. They never have the paperwork sent over from my doctor so they have to wait to call and get it sent …

  16. Service my husband received was fine. However, he didn’t receive a quote before his scan. We get the bill after the scan is done and I called in to ask about payment arrangements and the rep at their billing office HUNG UP ON ME after …

  17. I went for an mri on my back. When I entered I told the receptionist that I would most likely need to pay the cash amount because my insurance was terrible. She told me that they could take my insurance information in case it wasn’t. I …

  18. PLEASE GO SOMEWHERE ELSE! I was hit in a motor vehicle accident. I hired a lawyer who referred me to Pensacola Open MRI. I was advise that my lawyer would handle all billing and if there was a balance after the settlement that they would …

  19. I had a very good experience at Pensacola Open MRI. The personnel were very friendly. The lady that did the MRI was very helpful and explained everything. I use an Open MRI because I’m claustrophobic and this one worked well for me. I was here before when they had the one that was missing it’s side, which was nice.

  20. I’m applauded by the awful customer service I received today. This lady at the front desk is a horrible receptionist, she needs more training on how to treat people of different enthusiastic.You shouldn’t discriminate against people of any …

  21. Waited one hour five minutes past appointment time. Unbelievable. Staff very friendly, but obviously has issues with scheduling and efficiency. Touchstone much better.

  22. Has anyone had an allergic reaction to the contrast dye. My wife went in for a CT Scan on Wednesday and spent 10 hours in the ER room on Friday. She was dehydrated and had an irregular heartbeat. Very lethargic and can hardly stay awake. Extreme weakness. Ty.

  23. This was my first visit at Open MRI. Although it’s not truly open, it is larger. This was my second attempt (first one at a different facility). I had medication to help and was able to complete the exam. Thank you to the wonderful front …

  24. 9:30 appt on Saturday. Loved the Sat. Appt. option, which was quiet and only a 30 minute wait time to be called back. The offices are kept very clean and orderly. I’m surprised by some of the low ratings concerning wait times. It is typical …

  25. My testing was scheduled with no issues and very quickly. I was very anxious about the specific testing but the staff and technicians were great and very comforting. Definitely a great experience and would recommend this facility for all of your imaging needs.

  26. I have had several MRI’s over the years at this facility, and always had a very good experience. I am very claustrophobic, so it isn’t my favorite thing to do, but today my MRI technician Amanda was great. She made me feel very comfortable …

  27. I have been here several times and have always been treated well. They make every effort to work with my schedule and get me in as soon as possible. The staff is always friendly and professional.

  28. My experience today was fabulous! The receptionist was courteous and helpful. Donna, the Tech, was extremely NICE. She made me feel at peace and also provided cushions to assist me because of my pain. She checked on me frequently and made sure I was okay. I appreciate her and the front office personnel.

  29. The lady that checked me in had all paperwork ready and explained perfectly what to fill out and John that performed the MRI could not have been any more thorough and polite while keeping me posted on how the imaging was going and how much …

  30. Thank you to my X-ray tech Laura she was very nice and professional and very thoughtful I give Pensacola MRI 5 Stars and I can’t remember her Name but the lady at the front desk was very nice also give them both a raise

  31. Donna was thoughtful and talked thru all my questions. The office staff are all so nice. They were the least expensive after calling around. Would definitely recommend!

  32. Laura was my technician for my xrays today and she was the absolute sweetest. The women up front were very sweet too, and everyone was a big help and made it feel like a welcoming environment. I’m really glad my doctor referred me to this location for xrays and mri’s

  33. Each experience at this facility has been good, the technicians are friendly and I have never waited for an excessive amount of time. I have had x-rays, MRI’s and CT’s with clear concise results.

  34. Laura

    In X-ray at Pensacola Open MRI did a great job today during my appointment. She was very nice, professional and proficient. I would recommend friends to Pensacola Open MRI

  35. We were extremely satisfied with Laura and the entire staff. Laura was kind, informative and compassionate. We would highly recommend to our friends and family to go to Pensacola Open MRI & Imaging.

  36. My X-ray Tech, Laura, was super friendly, extremely professional, and very efficient. Even though I had quite a few X-rays taken, I was in and out of there in record time. Very pleased with my experience!

  37. They worked me in and were kind and professional in every way.
    The X-Ray technician, Laura, was very friendly and efficient.
    A totally positive experience from start to finish.

  38. Pensacola Open MRI is such a great place with wonderful employees who go above & beyond to make your experience as good as it can be. They also have better pricing than anyone else in town, whereas the hospitals & facilities jack their …

  39. Everyone was so nice and helpful. John was absolutely AMAZING!! He was so patient and kind. I am very claustrophobic and not once did he make me feel like a burden or inconvenience. By far, the BEST MRI experience I’ve had to date!

  40. A very pleasant experience. The front desk was nice, polite and efficient. Laura, my xray tech, was especially warm and friendly. Made me feel very comfortable. Thank you for your great service.

  41. 5 stars! The staff is all super nice there from the front desk personnel to the back. Most enjoyable I can imagine a CT with contrast to be 🙂 Amanda was super nice and knowledgeable and really made me feel at ease for a procedure I really wasn’t looking forward to. Was a pro at starting my IV and I am a tough stick.

  42. Laura is an excellent x ray tech. Personality is so fun and made me feel like I’ve known her forever. Very patient and she made me feel extremely comfortable. Thank you for a great experience!

  43. Amanda & Donna were fabulous! I’m very thankful they were there & were so very kind. Being extremely claustrophobic, I was not looking forward to getting an MRI. They went above & beyond to make the experience stress free. Grateful to have had them there.

  44. Wow!!! I have been going to Pensacola Open MRI for several years now for many different MRIs and scans. Once again it was a very pleasant experience. My technician today was the super friendly and nice Amanda. She really makes things very …

  45. My X-ray tech Laura was so nice. We had such a pleasant conversation about my tattoos, and then she shared some of her tattoos with me that a friend of mine had done. …

  46. The facility and staff were nothing short of exceptional. I had to be squeezed in due to another providers mistake and they made the frustration of that so much better with their kindness and accommodations. Laura my X-ray tech and all the ladies up front were fantastic 5 star experience

  47. This was a procedure that I was dreading, because of a previous experience at another facility.
    The entire staff at Pensacola Open MRI was so caring and patient, and I had no …

  48. Everyone here at this office was very courteous, helpful and friendly. My technician, Laura, was truly awesome. She took the time to walk me through the entire procedure, made sure I was comfortable during the process, answered any questions that I had.

  49. Everybody here was awesome! The staff was able to work me in quickly as I didn’t have a prior appointment. Also, the Tech, Laura, was very friendly and made the experience less stressful. Overall, I highly recommend this location!

  50. Great experience. Special Thank You to John! He went the extra mile to ensure I received the correct scan. He also gave me a completely painless iv! Very impressed with open MRI. The entire staff is friendly and truly care for the patients well being. Thank You so much!

  51. I have done a CT scan and an ultrasound at this facility recently and the services are the best I received in Pensacola.
    1. Staff members work very collaboratively as a team, which cannot be said at …

Leave a review

Your email address will not be published. Required fields are marked *