I called and asked if they take brush and logs drove all the way to the main office on 40 because that’s where the directions said Togo, find out that’s not where you take your debris, drove all the way to 92nd place and they don’t take logs or. Tree debris. Mariah shpuld learn her dam job.
If I could give this so called place of business negative 1 star I would. They failed to pick up trash twice and the receptionist lie every time we call to have the situation addressed. The receptionist states, “we have you on our …
They did not pick up my garbage last Friday morning and they did not pick up my garbage today and I don’t know why.It has been paid for last 3 months and was just paid for again.I am not happy about this.
Transferred service to FEE after the hurricane and couldn’t be happier with the service and timely pick ups, customer service was excellent. Recommended to all of my neighbors 👍🏼 …
Tremendous company and Family run operation. The owner, Michael Paglia, is very active in the Community and civic minded. It is a pleasure to do business with them.
I called to rent a dumpster, they started collecting my information then they told me that someone would be calling me back with a quote. I have been waiting for five days and no one have call me back. Horrible service!
I couldn’t be more pleased with the work of FEE. Thank you to our service people who work during this pandemic and give so much of themselves. My service is excellent!
Horrible service since LSS quit picking it up. They haven’t picked our trash up since they took over the contract. Getting new service. Would of left no stars but you can’t
I’ve called 4 times to rent a roll off dumpster with no response even after leaving a message directly with someone who said they would personally deliver the message to their sales person after I left three messages over the span of two weeks on their message.
Amazing customer service. There for us when we needed them. We have been a customer for over 8 years and wouldn’t think of using anyone else. Thank you for help.
They don’t show up. And very picky about what they take . Always smash the can upside down, so whatever might be in there ends up on the groun . If they drop something they don’t pick it up. Not to mention they fly down my street
Proudly serving the communities and counties they serve. Family owned and operated who will do whatever it takes to serve with the highest level of integrity and customer service.
They drive through our neighborhood as though they were on there way to a fire. If they want to be fireman, go to a fire college. They are going to hurt someone, but you can’t tell them that, they don’t answer.
Very dependable and the owner is down to earth and approachable. I get both my garbage and recycling through them and they are very clean and professional. The best in town for sure
Ok so first the website advertises heavy pickup, wich I was told when I called they don’t provide heavy pick up so I got stuck dealing with it myself. The second thing they left bags of trash and tipped over trash cans scattered across the corner of my yard.
Horrible customer service. Have been given 5 different excuses on why my trash was not picked up last Friday. Still no pick up….when told to cancel my service and refund my money, the office clerk told me that it would be pro rated….👀👀👀👀FOR WHAT? Save your money and do business elsewhere. …
Hands down best garbage recycling company in Marion county. From their trucks to even their trash cans are clean and noticeable. Would never think of using any other company.
I highly recommend Florida Express Environmental for your trash services. They are really good in providing fast friendly customer service. Great rates and services. Check out their page for more info!
Didn’t pick up my trash yesterday but the picked up my neighbors. Waiting for 8am so I can hear their excuse. Not the first time terr missed picking up my trash. Note o might have to wait a whole week with maggots all over. Not cool!!!
Unprofessional customer service! Called to ask why services did happen and was told my services cancelled because of safety. No warning, no letter. They state customer sevice is priority. I disagree. Don’t use, try other trash services that will actually care about your household and needs.
We’ve used FEE for years and have always been pleased with their service. The workers are courteous and always go above & beyond. I’ve referred them to several people. =)
Excellent company
They do a hard job well. I just wish they would notify us when they won’t be running because of a holiday for the employees. Their price is reasonable and their equipment looks good.
Great company with great customer service!
The guys on the truck are real hustlers and never leave anything behind!
Thank You to all the crew and customer service!
KG / Ocala
After calling in and talking to John personally he said he would get the trash can delivered.
There was a holidays misshap and I called in to have the situation clarified … …
I found FEE after using two other companies who consistently provided disappointing service.. not showing up, leaving trash in the cans, and even breaking the cans. FEE has provided top notch service. Thank you.
you know. For 13 dollars a month they haul your garbage 2 times a week? That’s the least you’ll ever pay in the US for any service. They even work on Black friday. My only gripe is they don’t include recycling…people would be better stewards of the Earth if recycling was easier in this courntry.
I use them for household trash pickup and thank they are doing a great job. It’s not easy being out in the elements and staying positive. THANK YOU FOR YOUR EXCELLENT SERVICE
Excellent place to work. Fantastic benefits, Health care with a Low Deductible, RX,Vision,Dental,Life Insurance, IRA,Company Paid Gym Membership, TeleDoc, EAP, uniforms, Aflac benefits, safety bonus and company pays 90 % of the premium …
I’ve had the pleasure of knowing the owner since our college football days and his leadership has carried over from the football days to his business. FEE is second to none when it comes to the level of service they provide and their community involvement.
As a 4th Generation Law Enforcement Officer of over 34 years of experience a Retired Major and Graduate of the FBI National Academy professionalism, loyalty and honesty is paramount. I have known the family & used Florida Express since …
ONE OF THE WORST COMPANIES I HAVE COME ACCROSS. I HAVE CALLED THEM ALL DAY FROM 8:00 AM JUST TO PLACE AN ORDER 2 UNITS. NOT EVEN A SINGLE PERSON CALLED ME TO GIVE THE PRICE.AFTER LEAVING SEVERAL MESSAGES.
This review is intended to give a great big thank you to Rosie. We accidentally threw out something of sentimental value and Rosie put us in contact with the landfill and all the information I would need to give them. We found our item! Thank you so very much, getting our item back meant more than you could know. 🙂
I recently moved from orlando. Karan in office was outstanding. She must have spent 30 minutes with me getting things set up. The pickup service has been on time every week we have had several heay cans and they still picked them up thanks guys keep the good work up.
We have been pleased with the service we receive with Florida Express
Environmental. We just switched a few months ago and can already see the difference. Keep your service standards strong.
So happy to have FEE to be the trash haulers in the City of Belleview. I am sure they will do a much better job than the previous haulers. Love the provided Trash & Recycle containers.
One of your workers , Avery, was extremely helpful one day when I was struggling, in the rain and wind, with the garbage cans. He went out of his way to help me put my can away. I really appreciate the service we experience with your company.
Impressed by the follow up of the representatives, my initial review was based off a call I had with a customer service agent. But this company took charge and took the time to call and ask myself, the customer about the situation. Handled everything very professionally.
Great, respectful employee’s. Very clean and safety orientated facility. The shop looks great, and they take great care of thier equipment. Very knowledgeable staff.
Best service I have ever had in the county. Employees are very good at their job and go the extra mile for their customers. They have the quickest pick up on roll of containers. Very professional!!!! Cleanest looking company that does the dirtiest work hands down.
They left a line of broken beer bottles, scrap metal and other pieces of debris in front of my driveway which is also the main street. This was obviously out of their truck because a) I don’t drink, b) it was in a perfect line as if out of …
Customer service for trash pick up should be excellent based on the amount of times you encounter them. Waving at the guys and setting the account up. My experience with this company has sucked. If the bag isn’t in the can, they won’t pick …
Since Belleview has started their services I have had to call twice because they didn’t take our trash. All trash is in the container. It’s by the road, not near any mailbox etc. It is out the night before pick up. This is ridiculous, we pay for a service, it would be nice to get that service without having to call and complain!!!
We’ve had Florida express for over two years. We had put out a lot of trash today due to having Christmas at our house. Florida express only picked up the 3 garbage cans and left the boxes and the rest of the bags. My husband called to see …
The follows picking up our home have been wonderful always saying hi to our puppies guarding our home. They are always doing a perfect job. Thank You for realiabe service and great employees
These guys do a great job, rain or shine and generally p/u same time each week so getting the bin out usually not a problem. I’d like to see them turn the can upside down, especially when inclement weather is expected but that’s just me. Otherwise they do a great job week in and week out.
Not satisfied at all. You USED TO BE a decent company but it seems your ego has gotten too big for you to handle. There is more pride in a small job done well than having a million accounts with mediocre service. Now you just give excuses …
My driver did not pick up our garbage on Thursday and they said it would be picked up Friday. The driver lifted the can and didn’t want to pick it up. I called and was told the driver says they picked it up! Strait lie and was then told …
I was very unhappy with office staff, especially Roxie and their lack of professionalism. After posting my story someone reached out to me and sincerely apologized and asked for me to call office and speak to Dianne, I did and she rectified …
I have used this company for my home garbage and recycle pick up for several years . I don’t usually write reviews however I coincidentally Saw their driver take the time to get out of his truck and pick up debris that had blown into my …
I can count on Florida Express Environmental to pick up my curb side trash on time, every week. I highly recommend them. My prior service provider can’t hold a candle to you! Keep up the good work.
Mark Chapdelaine, Ocala, fl
Our recycle was missed on Wednesday and we had immediate response from Florida Express. Sent out truck the next day to pick up our bins. Cannot be happier with a their service!
After pick up my my cover is left on the pail so the wind don’t blow it all over and it’s right back on the edge of the driveway where I left it. They pick up whatever falls out of the pail while dumping it. Last company would leave it. Excellent price for the professional job they do.
FEE has provided portable toilets and garbage cans at many of our events. From the scheduling process to the delivery and pickup…everything was wonderful and such an ease. They are a company that truly cares about the customer, not to …
Florida Express by far is the best when it comes to service. My trash gets picked up every Monday. I put my trash on the curb by 7:00 a.m. because that was their request. Trash used to get picked up between 3 and 4. Now it’s picked up before noon. I’ve recommended them to many of my friends.
After charging me for 6 months instead of 3 they failed to pick my trash up for a whole week then told me Friday morning around 8:30am that a manager would be contacting me and never got a call from anyone there. My trash has been sitting …
We live in Quail Meadow and my husband and I have the utmost respect for your employees . They do not have an easy job – they are out in the heat and the cold and the rain – and they are always pleasant and friendly and do an admirable …
My family and I moved to Ocala in February and decided to go with Florida Express to pick up our trash. We have had no issues whatsoever. They have been on time, all of our trash is picked up, no mess is left, and I love that they always …
They will tell you initially how they take everything besides yard waste, it’s a lie. They will tell you if you break down your cardboard boxes they will take them but that is also a lie. They left all of the boxes in my driveway and said …
I have used this company for years, and seem to always be surprised by how far their workers will go to make the customers happy. I cannot name the times that I left early and forgot to put my trash can out to the curb, these young men …
We switched to FEE a few years ago after our old garbage pickup company stopped picking up cardboard and lawn trimmings with no warning and since then the service has always been reliable. Then, the other day the other garbage service …
We have never had a problem having our trash picked up and they are always dependable. When I have had to put our service on hold, the office staff have been very friendly and happy to take care of our requests. I recommend Florida Express to everyone.
This company cares about customer service as well as the environment. Although small and local, the company actively participates in addressing solid waste issues, including recycling, transportation and disposal, at both the national and …
First I want to say that usually I have no issues with FEE, so I’m unsure what is going on this week. I have twice weekly pickup and Monday there was no pickup and the customer service rep could give no reason why. I called again this …
They will dispose of up to 3 cans full and come twice a week which is great, but they will break the wheels off your trash cans and throw/kick them to put them back. Wouldn’t be such a huge deal if they provided them for no charge but I …
I just wanted to thank you for employing *OUTSTANDING*
curbside service! Every time we use your service it is just wonderful.
We sometimes chat with the pickup folks, and are truly lucky to have
professional, courteous and efficient crews on our route. Thank YOU VERY
much!
In being a customer for over a year now of Florida Express, I can honestly say they are the friendliest and most thorough waste company I have had the pleasure of hiring. Their drivers will go above and beyond to help ensure our can isn’t …
Regularly leave my trash bin in the street or knocked over in my yard. Not professional at all. They sent out emails to remind you of the holiday pick up schedule and then don’t pick up on the days they mentioned.
Called to request service in summerfield but apparently because I don’t live right on street they can’t service me. So noone that lives on dirt road which is a driveway to my home they can’t service. No explanation as why they can’t just nope.
15 year client. Have not picked up trash on designated day for 2 weeks . Say they’ll get it but that doesn’t happen . So disappointed in a company I’ve done business with & been loyal to !
I honestly wish that I could give less than one star for this service because that’s how incredibly terrible it is. When we first inquired about this service we were told that we would have trash pick up twice a week and recycling pick up …
They did cut back to once per week, but they always take all of our garbage, even if we have a little more than the 3 trashcans (we often have cardboard boxes). I pay for the year at the beginning of the year so I don’t have to worry about …
Hired them only showed up the first week. I am on week three or 4. I was assured I would be happy when I switched and my garbage would be picked up on time it has not been. I only get told sorry we will send someone to pick it up next week.
Florida Express Environmental LLC has provided excellent garbage pick up service since our move to Ocala nine months ago. I have their website saved, so that I can share it every time someone asks online who they should hire.
The guys that do the trash or great. The girls in the office are
amazing you call usually within three to five rings somebody answers it’s actual voice and they take care of you right away thank you have a Happy New Year to all the employees was Florida Express Environmental
I have used disposal companies is 36 states and Florida Express is hands down the best company I have ever had the pleasure to work with. They have the best dispatch team and drivers ever. They were always eager to help and would go out of …
Florida Express came through today for us! We need to empty some trash out and they fit us into their busy Friday schedule, not once but twice removing loads and allowed us to continue working on emptying some warehouse space! Thank you! We appreciate your team!
I’ve called 3 different times about this. They are scheduled to pick up our garbage on Tuesdays and Fridays. In the 3 months we’ve been paying for their service they’ve picked up our garbage on Tuesday 3 times. We put our garbage cans out at 6am. They are usually good about Fridays but sometimes miss us those days too.
Appreciate the service!! Trucks always look nice! Guys are professionals at back down my dead end for pick up!! They never complain and always wave. Thanks FEE for the best service for the last 12 years. 👍🏼🎉👏🏼 …
It’s the day after Thanksgiving and the guys running your 103rd St Rd route ARE AWESOME, I didn’t see your post about our Thursday pick up being re-scheduled for today (Friday), I just assumed no pick up until our next normal day (Monday) …
Nice schedule 🙄, but you are the worst at fulfilling it. I called you twice today. I reported that no one picked up my trash, the one that has been there since last night, however you picked up my neighbor’s. The customer service told …
Allen our driver is beyond great. He is always on time, never misses his pickups or drops off. I remember working late one night and he came to drop off our trash bins and he assisted me with all of the trash around the dumpster even though it wasn’t his job I’m great to have you’re employe and your business. Thank you.
I am a private homeowner with a small disposal unit for my daily household waste. This companies employees are extremely professional, polite, efficient, timely and courteous. I have never had a complaint about them, I have been a customer …
Signed up for weekly trash pickup with them. Pickup day is Monday and we always put our bins out the night before and they don’t come pick it up. We’ve had to call and tell them AT LEAST 5 times now. This last time we called them we were …
Horrible service. Trash pickup consistently forgotten or just simply not done . Trash goes out the night before just to find that by the end of the next day it is still at the end of the driveway not picked up. Call the office and they …
Best County trash pickup around. They don’t speed, yell, or leave a trail of debris, unlike other Marion County providers. Trucks are kept in repair, not leaking fluids/oil all over, billing is seamless, and any concerns are addressed in a timely fashion. A+
From the first call a year ago the woman on the phone was very pleasent. to today. The pick ups have been on time quick and efficiant. I have also run into them while walking my dog they are very nice and respectful so my dog is not …
Florida Express Environmental LLC in Ocala, Fla. Is an Excellent company! They do a good job, and listen to your needs. I have used them for years and they always did a very good job! If you call the office, they are very kind, courteous …
Florida Express always does a wonderful job picking up my trash. Dave and his crew are always professional and leave my trash can with the lid upright for me. They are very dependable and I always get my trash picked up on my service day. I would highly recommend this great company!
Florida Express is certainly NOT environmentally responsible. They have stopped taking plastic for the recycling program. (no money in it I would guess)
They stopped taking glass over a year ago. (too expensive to recycle, again …
You guys are great. You keep us informed on changes on pickup days due to holidays. Pricing is great. I only wish you would send a bill with an envelope and not just a post card. It is an inconvenience to have to buy envelopes and write out address each time.
Wish I could give negative stars what a horrible business. Paid them only to have to call every week to see why they didn’t get my trash that only went on about a month no apology no explanation and heaven forbid you leave a bag outside your can yeah thats staying on the ground
I try to give this company the benefit of the doubt but they keep missing my trash pick up it’s very annoying that you see the driver down the block from your house and yet the fail to pick up and then want you to wait until Monday to get …
Great Garbage Company! They have the nicest drivers and helpers. Their trucks are really really nice. When I moved in they took all my cardboard boxes at the curb. I have had nothing but great experiences. I will be a long term customer. Keep up the good work Florida Express!
Company does not have a written policy of what is or is not acceptable to put in your garbage can for pick up. Garbage driver and helpers have been harassing me after I made a complaint about their unprofessional and physically …
We switched from a different company after having so many issues with that company. With customer service and there trash people. Since being with Florida environmental express trash pickup has been so much easier! We have even called them …
We pay for 3 months of service at a time, and least once a month they miss picking up our trash. And recently our bill jumped up by $15, and yet the service has gotten worse! I call the office and complain. They see my bill is paid I’m …
Last weekend Florida Express Environmental shared with us in Dalton Woods the adjusted pick up schedule due to Memorial Day. This was very helpful to know. We sincerely appreciate their professional courtesy.
After Advanced Disposal was bought out by Waste Management, they eliminated service to our semi-rural route. Fortunately, Florida Express Environmental picked up the slack, providing reliable service for a lower price. Glad to support a local company that does great work.
This company is the absolute BEST!!! Worth every penny. I was using a different company and half the time they did not pick up my garbage, but sure billed me for it!!!! I AM so AMAZED with how well my service is!!!! …
Florida Express has been a great garbage pickup service. The office staff was very helpful in getting an old grill and junk carted away for me. I really had forgotten that could be handled with advance notification. The garbage pickup crew …
I have been using this company for over 2 years and had never had a problem until yesterday. There was a new driver and he apparently forgot my house for pick up. I had some “smelly” garbage and was in need for it to be disposed of. I …
I would not recommend this company to anyone. I recently noticed an increased price change on our latest bill and when I called to ask why the lady was SO rude. No professionalism at all. On top of our price increasing our trash is only …
Two stars for the fact that they come on the scheduled days. Unfortunately, this trash company does not fully empty your trash. They literally just open the can, reach in and just grab the larger bagged items from the top. If you have any …
I have been very happy with my experience with this Company. Anytime I have had any questions or concerns they were right there. Their Customer Service is top notch. When I have called I alway have talked to actual person who helped me with my question. I appreciate that.
My husband and I pay for our service, I would think they would pick up my trash accordingly. This company comes by twice a week, when we first moved into our home I had to stand outside and tell them to take all of the trash we had put out …
I am writing this review on behalf of someone who would prefer to be anonymous for safety reasons. In the beginning the garbage collectors were pretty good with picking up trash and placing the can back standing up. During a visit, through …
I witnessed the FEE employees pick-up my neighbor’s hurricane debris along with their 2 containers. I went out to question why mine was not picked up. The truck driver asked me,”How much will you pay me?”. Well that made my blood pressure …
Great service and the employees are very courteous. First service I have had that I didn’t have to run out and get a new trashcan every couple of months.
I have been a customer for a couple of years and the service is inconsistent. I have called and had to tell them to pick up my trash, was told they were running behind but then no one picked it up. I pay for my service on time and I’m a …
Paid a full year for pickup twice per week Monday and Thursday for over 7 years. three to four times each year they will leave my trash. When contact is made with the office, they question the time trash was put out and then notice issue …
We have Florida Express for our development. 243 houses to be exact. This past week to get the job done more quickly they skipped over 21 of the houses Which means two weeks will have past before they pick up. Trash summer heat think about …
We were dumping two yards of dirt with a large trailer so they charged us $103. They said they charge based on size of trailer, but our dump was holding other stuff that we weren’t dumping. Not a fair and honest company. Highly don’t …
They never put the lid back on the trash can like they say they will. If they drop a piece of trash they never pick it up. Some are better then others. Also if they pull a bag out of the can they leave what is in the bottom.
Extremely quick and professional! Also very impressed with the driver, Uriol, who placed the large construction container in our yard flawlessly. Highly Recommend!!!
We just moved into an older home. Therefore we have been throwing out many boxes of things.
Nothing hazardous. But they take it all and are by usually at the sameness time …
The truck employees are courteous and reliable. They try not to leave my trash can out in the street, but leave it on my property instead. They do a good job.
I have been with this company for over 5 years. Started off with collecting 5 trash cans. Over time service became VERY poor. They now barely collect 3 trash cans without giving you a hassle about it, even though it’s their JOB. Over looked …
Just moved to Ocala. Have had service for 2 months so far. Really like how I have been kept informed via emails of their holiday schedules. So far, no issues with this company. A live person even answers the phone when you call. No …
On three occasions my household trash was left curbside. I did not report the first time. The second time I reported it theresa said they were behind schedule because of the holiday the day before. They never came. Their website said …
We’ve had FL Environmental Express for a couple years now. They pick up every week and we haven’t had any problems. They even picked up our trash the morning of the storm rolling through (Hurricane Ian!). Thanks guys!! Keep up the good work and stay safe!
5 stars only because Alexis made it right. I completely understand that things happen and a great employee can make all the difference. She was very professional and helpful. …
The driver and guys on back are always friendly to me and my son ( almost 3). The other day the driver honked for him to come out (we are normally waiting for them) and had me hand him up to get inside the truck to pull the cord for the …
Florida Express Environmental LLC is the only company i have ever used all the years i have lived here. They are the best. The workers are exceptional. They do a great job and they are very friendly. I am, and always have been, 100% satisfied with this company and i highly recommend them.
Had the pleasure of talking with Theresa today. I had failed to remember to pay our bill on time while working out of town. She helped get our service back on very quickly and was very informative about other questions I had with the …
Tremendous customer service! Already extremely happy with our twice-a-week pickup residential service as a new customer. But when we busted a wheel and it was fixed within a couple of hours, before I even got back home after calling it in, wow! Thank you!!
HIGHLY RECOMMEND Florida Express Environmental! Not only are they professional, respond in a timely matter, practice safe measures, and get the job done, they absolutely go above and beyond! I cannot tell you how excited my children get …
(Translated by Google) Magnificent treatment and customer service.
(Original) …
I called and asked if they take brush and logs drove all the way to the main office on 40 because that’s where the directions said Togo, find out that’s not where you take your debris, drove all the way to 92nd place and they don’t take logs or. Tree debris. Mariah shpuld learn her dam job.
If I could give this so called place of business negative 1 star I would. They failed to pick up trash twice and the receptionist lie every time we call to have the situation addressed. The receptionist states, “we have you on our …
Great company
WORKER ARE ALL PROFESSIONAL
Outstanding company to work with.
WELL DONE ALL DEEPLY APPRECIATED
Really great service.
Thank you Florida express environmental!
Very professional in all aspects
Wonderful people to work with.
Great customer service.
Friendly staff and reliable service!
$13 monthly for 2x week
Wants to charge more for less service
Extremely unprofessional and rude, just get another service
Always professional and great service
Great people. Amazing service
dont bother with these guys they suck period
They do a wonderful job!
Great service highly recommended
Continues to miss trash pickup days with no effort ti credit my account.
Florida Express resolved the problem with a sturdy new trashcan.
Terrible service as well as over charging for what they offer
Great service and very nice crew.
Didnt care for their coding of payment please inform proper authorities
The greatest trash company you can work for
Excellent service, reasonably priced, on time and clean.
Great staff good to work with from time to time.
Lower price, but their pick up is random at best.
.
Very dependable and on time, office staff also very helpful
Great service for my residential needs and reasonable prices…..
Weekly trash pick up. Very dependable!!!!
Great customer service and always on time! Thank you Florida Express !
Great response time / Great customer service
Thank you Florida Express Envioronmental for great service . Best value in town !
This company is the best around for sure for both commercial and residential!
They take my trash and I love it. Even when I call up to talk trash.
Never never a problem with anything. From office staff to collectors. No headache here. 👍 …
Very courteous,on time,and cheaper than Waste Management.
Very good place to work and as to the manager very kind and understanding as to the owners very great people to work for
Very happy with the services provided. Everything is always left neat and orderly 👍 …
ok for garbage service. need to provide better price for once a week pick up..
Very Good Service for over two years
Apparently the sloppy work issue has been resolved, no complaints, guys are doing a good job. Thanks
Switch to florida express from waste pro couldn’t be happier. Thank you florida express for going above and beyond !
The level of service is inconsistent! The company’s philosophy is openly money over service, when service openly drives revenue!
I have to call to remain the truck to pick up my trash can every week.
I love their trash services! They are almost always on time, and are the best!
Had an issue but Superior Christina corrected the problem and made things right… Thank you for excellent service
You have a great company- courteous, dependable, and friendly! I can always count on you! Many thanks!!!
Florida express always has great service been with the company a long time with no problems .
Best garbage company in Central Florida! Excellent service and the prettiest trucks around!
Friendly management/staff, always willing to go the extra mile to deliver quality service. Would recommend to anyone!
Well run company with clean trucks and excellent employees. Glad we have them.
They did not pick up my garbage last Friday morning and they did not pick up my garbage today and I don’t know why.It has been paid for last 3 months and was just paid for again.I am not happy about this.
Wonderful work place;even though I’m temp.😄 …
Great business.. friendly staff and very professional. Extremely reliable!!! Would recommend them to anyone for commercial or residential!
Awsome service always on time for pick up. Fast and friendly customer service when have to call the office
Great Experience and friendly staff. I hosted an event outside and the portable toilets were brought on time and very clean.
this company is beyond terrible customer service they use to pick up 2 times a week
then went to 1 time a week for the same price …
Best residential and commercial provider I have ever had dealings with. Professional, courteous with great leadership
Always has served my family well and promptly. Truly a great family run business that cares about the service they provide.
We have used them for years. Great service. Drivers are friendly and customer service is very helpful. No complaints.
Transferred service to FEE after the hurricane and couldn’t be happier with the service and timely pick ups, customer service was excellent. Recommended to all of my neighbors 👍🏼 …
I appreciate the service they provide. Heck, they do a great job.
Great service. They don’t miss pickup’s , never leave a mess and they employees are very friendly and thoughtful.
Tremendous company and Family run operation. The owner, Michael Paglia, is very active in the Community and civic minded. It is a pleasure to do business with them.
Always on time and love the special pick ups, as it sure beats lugging stuff to the dump.
I called to rent a dumpster, they started collecting my information then they told me that someone would be calling me back with a quote. I have been waiting for five days and no one have call me back. Horrible service!
I couldn’t be more pleased with the work of FEE. Thank you to our service people who work during this pandemic and give so much of themselves. My service is excellent!
Horrible service since LSS quit picking it up. They haven’t picked our trash up since they took over the contract. Getting new service. Would of left no stars but you can’t
I’ve called 4 times to rent a roll off dumpster with no response even after leaving a message directly with someone who said they would personally deliver the message to their sales person after I left three messages over the span of two weeks on their message.
They are professional and all of their team members really care about the customer. Great company.
Best service and friendly staff.
They always show up on schedule and take everything we leave for pickup. Very professional and never even make a mess.
I’ve been very happy with our service from Florida Express Environmental and I appreciate the workers out there during this difficult time.
Amazing customer service. There for us when we needed them. We have been a customer for over 8 years and wouldn’t think of using anyone else. Thank you for help.
They don’t show up. And very picky about what they take . Always smash the can upside down, so whatever might be in there ends up on the groun . If they drop something they don’t pick it up. Not to mention they fly down my street
Proudly serving the communities and counties they serve. Family owned and operated who will do whatever it takes to serve with the highest level of integrity and customer service.
Dumped two large bins on my front lawn. They are converting to bins that are more convent for them but not for me !!
Best use of my money to go with for trash pickup….Heck of a lot better than throwing your back out making dump runs.
They drive through our neighborhood as though they were on there way to a fire. If they want to be fireman, go to a fire college. They are going to hurt someone, but you can’t tell them that, they don’t answer.
Very dependable and the owner is down to earth and approachable. I get both my garbage and recycling through them and they are very clean and professional. The best in town for sure
Ok so first the website advertises heavy pickup, wich I was told when I called they don’t provide heavy pick up so I got stuck dealing with it myself. The second thing they left bags of trash and tipped over trash cans scattered across the corner of my yard.
Horrible customer service. Have been given 5 different excuses on why my trash was not picked up last Friday. Still no pick up….when told to cancel my service and refund my money, the office clerk told me that it would be pro rated….👀👀👀👀FOR WHAT? Save your money and do business elsewhere. …
Hands down best garbage recycling company in Marion county. From their trucks to even their trash cans are clean and noticeable. Would never think of using any other company.
I highly recommend Florida Express Environmental for your trash services. They are really good in providing fast friendly customer service. Great rates and services. Check out their page for more info!
Didn’t pick up my trash yesterday but the picked up my neighbors. Waiting for 8am so I can hear their excuse. Not the first time terr missed picking up my trash. Note o might have to wait a whole week with maggots all over. Not cool!!!
Unprofessional customer service! Called to ask why services did happen and was told my services cancelled because of safety. No warning, no letter. They state customer sevice is priority. I disagree. Don’t use, try other trash services that will actually care about your household and needs.
Always happy to see them 😊 …
We’ve used FEE for years and have always been pleased with their service. The workers are courteous and always go above & beyond. I’ve referred them to several people. =)
Excellent company
I have been a customer for many years. Fl. Express Env. have done a great job picking up my trash and I am extremely satisfied.
They do a hard job well. I just wish they would notify us when they won’t be running because of a holiday for the employees. Their price is reasonable and their equipment looks good.
I wish they came more than once a week and tired of having to pickup my trash can out of the yard or drive way because they just throw it.
Great company with great customer service!
The guys on the truck are real hustlers and never leave anything behind!
Thank You to all the crew and customer service!
KG / Ocala
After calling in and talking to John personally he said he would get the trash can delivered.
There was a holidays misshap and I called in to have the situation clarified … …
I found FEE after using two other companies who consistently provided disappointing service.. not showing up, leaving trash in the cans, and even breaking the cans. FEE has provided top notch service. Thank you.
you know. For 13 dollars a month they haul your garbage 2 times a week? That’s the least you’ll ever pay in the US for any service. They even work on Black friday. My only gripe is they don’t include recycling…people would be better stewards of the Earth if recycling was easier in this courntry.
I use them for household trash pickup and thank they are doing a great job. It’s not easy being out in the elements and staying positive. THANK YOU FOR YOUR EXCELLENT SERVICE
Excellent place to work. Fantastic benefits, Health care with a Low Deductible, RX,Vision,Dental,Life Insurance, IRA,Company Paid Gym Membership, TeleDoc, EAP, uniforms, Aflac benefits, safety bonus and company pays 90 % of the premium …
I’ve had the pleasure of knowing the owner since our college football days and his leadership has carried over from the football days to his business. FEE is second to none when it comes to the level of service they provide and their community involvement.
As a 4th Generation Law Enforcement Officer of over 34 years of experience a Retired Major and Graduate of the FBI National Academy professionalism, loyalty and honesty is paramount. I have known the family & used Florida Express since …
ONE OF THE WORST COMPANIES I HAVE COME ACCROSS. I HAVE CALLED THEM ALL DAY FROM 8:00 AM JUST TO PLACE AN ORDER 2 UNITS. NOT EVEN A SINGLE PERSON CALLED ME TO GIVE THE PRICE.AFTER LEAVING SEVERAL MESSAGES.
This review is intended to give a great big thank you to Rosie. We accidentally threw out something of sentimental value and Rosie put us in contact with the landfill and all the information I would need to give them. We found our item! Thank you so very much, getting our item back meant more than you could know. 🙂
I recently moved from orlando. Karan in office was outstanding. She must have spent 30 minutes with me getting things set up. The pickup service has been on time every week we have had several heay cans and they still picked them up thanks guys keep the good work up.
We have been pleased with the service we receive with Florida Express
Environmental. We just switched a few months ago and can already see the difference. Keep your service standards strong.
So happy to have FEE to be the trash haulers in the City of Belleview. I am sure they will do a much better job than the previous haulers. Love the provided Trash & Recycle containers.
One of your workers , Avery, was extremely helpful one day when I was struggling, in the rain and wind, with the garbage cans. He went out of his way to help me put my can away. I really appreciate the service we experience with your company.
Impressed by the follow up of the representatives, my initial review was based off a call I had with a customer service agent. But this company took charge and took the time to call and ask myself, the customer about the situation. Handled everything very professionally.
Employees picking up garbage are friendly & helpful. Great service. Thank you 😊 …
Great, respectful employee’s. Very clean and safety orientated facility. The shop looks great, and they take great care of thier equipment. Very knowledgeable staff.
They always pick-up, and always on time.
I believe in using locally owned companies whenever possible and I was especially satisfied with FEE! Great service!
Best service I have ever had in the county. Employees are very good at their job and go the extra mile for their customers. They have the quickest pick up on roll of containers. Very professional!!!! Cleanest looking company that does the dirtiest work hands down.
They left a line of broken beer bottles, scrap metal and other pieces of debris in front of my driveway which is also the main street. This was obviously out of their truck because a) I don’t drink, b) it was in a perfect line as if out of …
Have treated me well and great prices
Customer service for trash pick up should be excellent based on the amount of times you encounter them. Waving at the guys and setting the account up. My experience with this company has sucked. If the bag isn’t in the can, they won’t pick …
Since Belleview has started their services I have had to call twice because they didn’t take our trash. All trash is in the container. It’s by the road, not near any mailbox etc. It is out the night before pick up. This is ridiculous, we pay for a service, it would be nice to get that service without having to call and complain!!!
We’ve had Florida express for over two years. We had put out a lot of trash today due to having Christmas at our house. Florida express only picked up the 3 garbage cans and left the boxes and the rest of the bags. My husband called to see …
The follows picking up our home have been wonderful always saying hi to our puppies guarding our home. They are always doing a perfect job. Thank You for realiabe service and great employees
These guys do a great job, rain or shine and generally p/u same time each week so getting the bin out usually not a problem. I’d like to see them turn the can upside down, especially when inclement weather is expected but that’s just me. Otherwise they do a great job week in and week out.
This is our regular waste disposal provider. They are punctual and do a great job of picking up on the scheduled days both trash and recycle.
Not satisfied at all. You USED TO BE a decent company but it seems your ego has gotten too big for you to handle. There is more pride in a small job done well than having a million accounts with mediocre service. Now you just give excuses …
My driver did not pick up our garbage on Thursday and they said it would be picked up Friday. The driver lifted the can and didn’t want to pick it up. I called and was told the driver says they picked it up! Strait lie and was then told …
I was very unhappy with office staff, especially Roxie and their lack of professionalism. After posting my story someone reached out to me and sincerely apologized and asked for me to call office and speak to Dianne, I did and she rectified …
I have used this company for my home garbage and recycle pick up for several years . I don’t usually write reviews however I coincidentally Saw their driver take the time to get out of his truck and pick up debris that had blown into my …
I can count on Florida Express Environmental to pick up my curb side trash on time, every week. I highly recommend them. My prior service provider can’t hold a candle to you! Keep up the good work.
Mark Chapdelaine, Ocala, fl
Our recycle was missed on Wednesday and we had immediate response from Florida Express. Sent out truck the next day to pick up our bins. Cannot be happier with a their service!
After pick up my my cover is left on the pail so the wind don’t blow it all over and it’s right back on the edge of the driveway where I left it. They pick up whatever falls out of the pail while dumping it. Last company would leave it. Excellent price for the professional job they do.
FEE has provided portable toilets and garbage cans at many of our events. From the scheduling process to the delivery and pickup…everything was wonderful and such an ease. They are a company that truly cares about the customer, not to …
Florida Express by far is the best when it comes to service. My trash gets picked up every Monday. I put my trash on the curb by 7:00 a.m. because that was their request. Trash used to get picked up between 3 and 4. Now it’s picked up before noon. I’ve recommended them to many of my friends.
After charging me for 6 months instead of 3 they failed to pick my trash up for a whole week then told me Friday morning around 8:30am that a manager would be contacting me and never got a call from anyone there. My trash has been sitting …
We live in Quail Meadow and my husband and I have the utmost respect for your employees . They do not have an easy job – they are out in the heat and the cold and the rain – and they are always pleasant and friendly and do an admirable …
My family and I moved to Ocala in February and decided to go with Florida Express to pick up our trash. We have had no issues whatsoever. They have been on time, all of our trash is picked up, no mess is left, and I love that they always …
They will tell you initially how they take everything besides yard waste, it’s a lie. They will tell you if you break down your cardboard boxes they will take them but that is also a lie. They left all of the boxes in my driveway and said …
I have used this company for years, and seem to always be surprised by how far their workers will go to make the customers happy. I cannot name the times that I left early and forgot to put my trash can out to the curb, these young men …
Pick up on time every week without fail! Much appreciated.
We switched to FEE a few years ago after our old garbage pickup company stopped picking up cardboard and lawn trimmings with no warning and since then the service has always been reliable. Then, the other day the other garbage service …
We have never had a problem having our trash picked up and they are always dependable. When I have had to put our service on hold, the office staff have been very friendly and happy to take care of our requests. I recommend Florida Express to everyone.
This company cares about customer service as well as the environment. Although small and local, the company actively participates in addressing solid waste issues, including recycling, transportation and disposal, at both the national and …
First I want to say that usually I have no issues with FEE, so I’m unsure what is going on this week. I have twice weekly pickup and Monday there was no pickup and the customer service rep could give no reason why. I called again this …
They will dispose of up to 3 cans full and come twice a week which is great, but they will break the wheels off your trash cans and throw/kick them to put them back. Wouldn’t be such a huge deal if they provided them for no charge but I …
I just wanted to thank you for employing *OUTSTANDING*
curbside service! Every time we use your service it is just wonderful.
We sometimes chat with the pickup folks, and are truly lucky to have
professional, courteous and efficient crews on our route. Thank YOU VERY
much!
In being a customer for over a year now of Florida Express, I can honestly say they are the friendliest and most thorough waste company I have had the pleasure of hiring. Their drivers will go above and beyond to help ensure our can isn’t …
Regularly leave my trash bin in the street or knocked over in my yard. Not professional at all. They sent out emails to remind you of the holiday pick up schedule and then don’t pick up on the days they mentioned.
Called to request service in summerfield but apparently because I don’t live right on street they can’t service me. So noone that lives on dirt road which is a driveway to my home they can’t service. No explanation as why they can’t just nope.
15 year client. Have not picked up trash on designated day for 2 weeks . Say they’ll get it but that doesn’t happen . So disappointed in a company I’ve done business with & been loyal to !
I honestly wish that I could give less than one star for this service because that’s how incredibly terrible it is. When we first inquired about this service we were told that we would have trash pick up twice a week and recycling pick up …
They did cut back to once per week, but they always take all of our garbage, even if we have a little more than the 3 trashcans (we often have cardboard boxes). I pay for the year at the beginning of the year so I don’t have to worry about …
Hired them only showed up the first week. I am on week three or 4. I was assured I would be happy when I switched and my garbage would be picked up on time it has not been. I only get told sorry we will send someone to pick it up next week.
Florida Express Environmental LLC has provided excellent garbage pick up service since our move to Ocala nine months ago. I have their website saved, so that I can share it every time someone asks online who they should hire.
The guys that do the trash or great. The girls in the office are
amazing you call usually within three to five rings somebody answers it’s actual voice and they take care of you right away thank you have a Happy New Year to all the employees was Florida Express Environmental
I have used disposal companies is 36 states and Florida Express is hands down the best company I have ever had the pleasure to work with. They have the best dispatch team and drivers ever. They were always eager to help and would go out of …
Florida Express came through today for us! We need to empty some trash out and they fit us into their busy Friday schedule, not once but twice removing loads and allowed us to continue working on emptying some warehouse space! Thank you! We appreciate your team!
I’ve called 3 different times about this. They are scheduled to pick up our garbage on Tuesdays and Fridays. In the 3 months we’ve been paying for their service they’ve picked up our garbage on Tuesday 3 times. We put our garbage cans out at 6am. They are usually good about Fridays but sometimes miss us those days too.
Appreciate the service!! Trucks always look nice! Guys are professionals at back down my dead end for pick up!! They never complain and always wave. Thanks FEE for the best service for the last 12 years. 👍🏼🎉👏🏼 …
It’s the day after Thanksgiving and the guys running your 103rd St Rd route ARE AWESOME, I didn’t see your post about our Thursday pick up being re-scheduled for today (Friday), I just assumed no pick up until our next normal day (Monday) …
Nice schedule 🙄, but you are the worst at fulfilling it. I called you twice today. I reported that no one picked up my trash, the one that has been there since last night, however you picked up my neighbor’s. The customer service told …
Allen our driver is beyond great. He is always on time, never misses his pickups or drops off. I remember working late one night and he came to drop off our trash bins and he assisted me with all of the trash around the dumpster even though it wasn’t his job I’m great to have you’re employe and your business. Thank you.
I am a private homeowner with a small disposal unit for my daily household waste. This companies employees are extremely professional, polite, efficient, timely and courteous. I have never had a complaint about them, I have been a customer …
Signed up for weekly trash pickup with them. Pickup day is Monday and we always put our bins out the night before and they don’t come pick it up. We’ve had to call and tell them AT LEAST 5 times now. This last time we called them we were …
Horrible service. Trash pickup consistently forgotten or just simply not done . Trash goes out the night before just to find that by the end of the next day it is still at the end of the driveway not picked up. Call the office and they …
Best County trash pickup around. They don’t speed, yell, or leave a trail of debris, unlike other Marion County providers. Trucks are kept in repair, not leaking fluids/oil all over, billing is seamless, and any concerns are addressed in a timely fashion. A+
I think FEE, LLC , does a great job for us at Stone Creek!
From the first call a year ago the woman on the phone was very pleasent. to today. The pick ups have been on time quick and efficiant. I have also run into them while walking my dog they are very nice and respectful so my dog is not …
Florida Express Environmental LLC in Ocala, Fla. Is an Excellent company! They do a good job, and listen to your needs. I have used them for years and they always did a very good job! If you call the office, they are very kind, courteous …
Ms Tia helped me on the phone today, what a life saver gave me more options than I thought I had and made my experience great! Thanks!!!
Florida Express always does a wonderful job picking up my trash. Dave and his crew are always professional and leave my trash can with the lid upright for me. They are very dependable and I always get my trash picked up on my service day. I would highly recommend this great company!
Florida Express is certainly NOT environmentally responsible. They have stopped taking plastic for the recycling program. (no money in it I would guess)
They stopped taking glass over a year ago. (too expensive to recycle, again …
Excellent service so far in Marion Oaks at a great price…Thank you office team and pick up crew for all you do. Blessings!
You guys are great. You keep us informed on changes on pickup days due to holidays. Pricing is great. I only wish you would send a bill with an envelope and not just a post card. It is an inconvenience to have to buy envelopes and write out address each time.
Wish I could give negative stars what a horrible business. Paid them only to have to call every week to see why they didn’t get my trash that only went on about a month no apology no explanation and heaven forbid you leave a bag outside your can yeah thats staying on the ground
If you forget and hear the truck and bring your trash out they wait and take it I’m very happy
I try to give this company the benefit of the doubt but they keep missing my trash pick up it’s very annoying that you see the driver down the block from your house and yet the fail to pick up and then want you to wait until Monday to get …
Great Garbage Company! They have the nicest drivers and helpers. Their trucks are really really nice. When I moved in they took all my cardboard boxes at the curb. I have had nothing but great experiences. I will be a long term customer. Keep up the good work Florida Express!
We love Florida Express Environmental, they are such a great company and truly care about their customers.
Company does not have a written policy of what is or is not acceptable to put in your garbage can for pick up. Garbage driver and helpers have been harassing me after I made a complaint about their unprofessional and physically …
We switched from a different company after having so many issues with that company. With customer service and there trash people. Since being with Florida environmental express trash pickup has been so much easier! We have even called them …
They provide Holiday Pick Up schedules in advance.
Billing / Payment is so easy. …
We pay for 3 months of service at a time, and least once a month they miss picking up our trash. And recently our bill jumped up by $15, and yet the service has gotten worse! I call the office and complain. They see my bill is paid I’m …
1/4/22 Review:
I am updating my review to 4 stars for Florida Express. After posting my …
Last weekend Florida Express Environmental shared with us in Dalton Woods the adjusted pick up schedule due to Memorial Day. This was very helpful to know. We sincerely appreciate their professional courtesy.
After Advanced Disposal was bought out by Waste Management, they eliminated service to our semi-rural route. Fortunately, Florida Express Environmental picked up the slack, providing reliable service for a lower price. Glad to support a local company that does great work.
This company is the absolute BEST!!! Worth every penny. I was using a different company and half the time they did not pick up my garbage, but sure billed me for it!!!! I AM so AMAZED with how well my service is!!!! …
Florida Express has been a great garbage pickup service. The office staff was very helpful in getting an old grill and junk carted away for me. I really had forgotten that could be handled with advance notification. The garbage pickup crew …
I have been using this company for over 2 years and had never had a problem until yesterday. There was a new driver and he apparently forgot my house for pick up. I had some “smelly” garbage and was in need for it to be disposed of. I …
I would not recommend this company to anyone. I recently noticed an increased price change on our latest bill and when I called to ask why the lady was SO rude. No professionalism at all. On top of our price increasing our trash is only …
Two stars for the fact that they come on the scheduled days. Unfortunately, this trash company does not fully empty your trash. They literally just open the can, reach in and just grab the larger bagged items from the top. If you have any …
I have been very happy with my experience with this Company. Anytime I have had any questions or concerns they were right there. Their Customer Service is top notch. When I have called I alway have talked to actual person who helped me with my question. I appreciate that.
My husband and I pay for our service, I would think they would pick up my trash accordingly. This company comes by twice a week, when we first moved into our home I had to stand outside and tell them to take all of the trash we had put out …
I am writing this review on behalf of someone who would prefer to be anonymous for safety reasons. In the beginning the garbage collectors were pretty good with picking up trash and placing the can back standing up. During a visit, through …
I witnessed the FEE employees pick-up my neighbor’s hurricane debris along with their 2 containers. I went out to question why mine was not picked up. The truck driver asked me,”How much will you pay me?”. Well that made my blood pressure …
Great service and the employees are very courteous. First service I have had that I didn’t have to run out and get a new trashcan every couple of months.
I have been a customer for a couple of years and the service is inconsistent. I have called and had to tell them to pick up my trash, was told they were running behind but then no one picked it up. I pay for my service on time and I’m a …
Paid a full year for pickup twice per week Monday and Thursday for over 7 years. three to four times each year they will leave my trash. When contact is made with the office, they question the time trash was put out and then notice issue …
We have Florida Express for our development. 243 houses to be exact. This past week to get the job done more quickly they skipped over 21 of the houses Which means two weeks will have past before they pick up. Trash summer heat think about …
We were dumping two yards of dirt with a large trailer so they charged us $103. They said they charge based on size of trailer, but our dump was holding other stuff that we weren’t dumping. Not a fair and honest company. Highly don’t …
They never put the lid back on the trash can like they say they will. If they drop a piece of trash they never pick it up. Some are better then others. Also if they pull a bag out of the can they leave what is in the bottom.
Extremely quick and professional! Also very impressed with the driver, Uriol, who placed the large construction container in our yard flawlessly. Highly Recommend!!!
We just moved into an older home. Therefore we have been throwing out many boxes of things.
Nothing hazardous. But they take it all and are by usually at the sameness time …
The truck employees are courteous and reliable. They try not to leave my trash can out in the street, but leave it on my property instead. They do a good job.
I have been with this company for over 5 years. Started off with collecting 5 trash cans. Over time service became VERY poor. They now barely collect 3 trash cans without giving you a hassle about it, even though it’s their JOB. Over looked …
Just moved to Ocala. Have had service for 2 months so far. Really like how I have been kept informed via emails of their holiday schedules. So far, no issues with this company. A live person even answers the phone when you call. No …
On three occasions my household trash was left curbside. I did not report the first time. The second time I reported it theresa said they were behind schedule because of the holiday the day before. They never came. Their website said …
We’ve had FL Environmental Express for a couple years now. They pick up every week and we haven’t had any problems. They even picked up our trash the morning of the storm rolling through (Hurricane Ian!). Thanks guys!! Keep up the good work and stay safe!
Here’s a response that will hopefully help you get to the root of the problem… …
Thanks guys
Update: The office reached out to me the next day and was not pleased with what …
5 stars only because Alexis made it right. I completely understand that things happen and a great employee can make all the difference. She was very professional and helpful. …
The driver and guys on back are always friendly to me and my son ( almost 3). The other day the driver honked for him to come out (we are normally waiting for them) and had me hand him up to get inside the truck to pull the cord for the …
Florida Express Environmental LLC is the only company i have ever used all the years i have lived here. They are the best. The workers are exceptional. They do a great job and they are very friendly. I am, and always have been, 100% satisfied with this company and i highly recommend them.
Had the pleasure of talking with Theresa today. I had failed to remember to pay our bill on time while working out of town. She helped get our service back on very quickly and was very informative about other questions I had with the …
Tremendous customer service! Already extremely happy with our twice-a-week pickup residential service as a new customer. But when we busted a wheel and it was fixed within a couple of hours, before I even got back home after calling it in, wow! Thank you!!
HIGHLY RECOMMEND Florida Express Environmental! Not only are they professional, respond in a timely matter, practice safe measures, and get the job done, they absolutely go above and beyond! I cannot tell you how excited my children get …