At Florida Medical Center, we strive to deliver the highest quality care to each of our patients. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from the American Heart/Stroke Association and other trusted organizations. Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows. We are home to the Heart Institute of Florida, where our doctors have worked on the leading edge of cardiac care for more than 40 years. We are part of the Advanced Neuroscience Network, leading the way in brain and spinal care in Florida. We have a comprehensive stroke center that offers fast, effective stroke care for a strong recovery.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
5000 W Oakland Park Blvd, Lauderdale Lakes, FL 33313
Worst Hospital ever!!!! I recommend that you go somewhere else immediately.
You will be waiting for a room or hallway for 4 hours. When they do call your …
Please don’t go to this hospital or emergency room. They make you sign documents that don’t have your name on them. The nurses mainly flirt & gossip with each other. The purposefully don’t do any testing, etc. until you’ve been admitted …
Worst customer service I have ever experienced
I called for information because of a family member that was rushed to the emergency room and the operator was so rude to me. Hung up on me 2x and told me she …
l wanted to let everyone know what a great experience l had with my total knee replacement.from the doctor to the therapy at out patient rehab department.1 person that made it exceptionally great was John Burton my physical therapist.He …
I recently had surgery and am unable to walk without a knee scooter. The lady at the front desk at the main entrance made me go get ID just to use the bathroom which is right next to the front door. The parking lot is cracked and full of …
This Hospital is the worst hospital ever!!! the CNA’s are very unprofessional the ones with the burgundy scrubs on not they’re sooo mean and rude to the patients and myself at nights they be talking so loud on the phone and to each other …
All the docotor are amazing and wear your mask . Please work with them as well.matthew the best RN nusre he work 13 hour and help me so much .Denise the main boss of nurse she amazing
There’s nothing wrong with the hospital but the Hispanic lady at the front desk is disrespectful and don’t know how to talk to people I would never come here again.
Horrible place for an emergency. No doctors available to see my wife, and they just keeping her waiting. Its been 2 days. Taking her to another hospital today!
This is the Death Hospital. If you don’t want to live, go here. Everyone I know that has went here, never made it out, including family, friends, friends family members. Associates family members/friends. I don’t even know why they’re still …
This hospital is downright uncompitant. I had one of my parents there for c4 c5 c6 disk bulge on spine and other issues related to it. My parent was in massive neck, back, and head pain. Dr. Shwartz didn’t listen to anything being said …
I want to thank the Outpatient Surgical Center for their compassion and kindness towards me..!!! This area of the campus is completely different from the ER and the 5th floor.. …
Darlene, she’s a beautiful person, very motivated person to me also like to mentioned my housekeeper Evette she’s a nice lady and very funny she makes me laugh and that can be one of the best medicine thanks for what all you guys do for my stay.
I posted last year in November what a terrible experience it was for my eighty year old mom They put a drain in simple procedure. She went down hill after that and we couldn’t drain her after that. Mom died in dec 26. You stunk so …
Wish I could put no stars. The nurses are so rude and incompetent. The operators have an attitude every time I call to check up on my brother. I call and ask a question to the nurses on the fourth floor and they say it’s none of my business …
I had surgery yesterday at this place and it was the best experience. All the nurses was super kind, friendly and they help me with everything. Thank you
I brought my child to the ER. The day shift attending phyisican on the word of the PA, decided to Baker Act my child without having a pediatric hospital to send us. …
Worst Hospital EVER IN LIFE I WENT THERE WITH BACK PAIN & Mri Tech was Rude
Everyone was rude except my nurse!!!
They left blood 🩸 all over in my room
I went in for my back & Now I cannot Walk!!! …
Great experience tonight in the ER. Everyone that cared for me were very personable and professional. Tests were performed and results given in a timely manner. Wonderful staff! Only critique would be to ensure the rooms and bathroom are cleaned routinely. Thank you guys for such great care!
1 because I can not give them a 0.
They do not allow any relatives inside and they do not provide any communication. …
I went to visit a friend and this security guard ,his name is Christopher he is very disrespectful and don’t know how to talk to the visitors and workers .I don’t know how they have a security guard like that working there ,very very rude …
My spouse had total hip surgery and was up walking the same day. Amazing ! As a nurse of 26years I can truely say the entire experience from registration to discharge was wonderful. Thankyou to all the care givers and clerical personnel. Special thanks to Dr William Burke and the fifth floor orthopedic team. Truely awsome !!!
Terrible staff, mean, impolite, food sucks they ignore when you call them and when they come to your bed they are mean and arrogant. I was there for two days and they charged me over $36,000 dolllars and did nothing for me to get me …
Had a horrible experience in the cath lab. Just to start off with its freezing cold in both the cath room and the other room you go in after the cath. I think I had 4 blankets on me and my wife had two jackets and 2 blankets and all you …
A few weeks ago, I sadly attended a funeral of a friend who had a simple toe removal procedure. He passed away under anesthesia. Shame on Florida Medical Center. Stay away from this place.
MY PATIENT CARE WAS ABSOLUTELY OUTSTANDING. I came in saturday
Started with the E.R. staff and Dr. Iassac
.Cardiovascular Dr. Valdez and staff …
Hello. I am a current patient in the Florida Medical Center. I was admitted on Monday, January 25 via the Emergency Room. The ER staff was very efficient and my diagnoses was quickly found and I was treated and admitted to a very NICE …
I’ve been here before and the experience was ok. Ive since been to other hospitals and the experience was so so. I csme back to FMC and This is the best visit I’ve ever had. My Dr Mendez is excellent. My nurses are great. Jessie and Rolanda …
It was such a pleasure here at Florida medical center and I love the CNA Darlene a wonderful care taker the food was good and Doctor Mendez group everyone else was okay thanks for a great time here at this hospital.
They are not sympathetic to your needs and the pain your in. I came in with excruciating pain. Herniated disk it hurted so bad to move. I begged to be put to sleep for my MRI they took me for a joke I begged for more pain meds because I was …
I was in for a one day procedure and the staff was just wonderful. I was very anxious and they were very calming and considerate everyone in each area that I was moved to was kind and treated me very well even the people you passed in the …
Florida Medical Center is the worst! The nursing staff is horrible Jess, Suzu is just terrible care givers. You will get better care at home from family then Florida Medical This is a private hospital but care giving is below a county/ …
My uncle is currently in the hospital and has been hospitalized for 16 days. The negligence and lack of communication has been incredible. Clearly, this hospital has other interests aside from the patient’s well being. I have already reported them for investigation on Medicaid fraud and have contacted a legal team.
Darlene lum, . I Jorge E
.Mairn I am patient the hospital she worksshe is soo professional and loving care with pations like me . Her heart and fellings is transfer to my heart
God blesses her.
Ms. Darlene Lum, tooke very good care of my mom. She was awsome. She works 2nd floor in cardiac monitor. She want out of her way to do things and was helpful.
So I called to speak with a nurse on the 3rd floor and the secretary ms.NOVELETTE answered was very rude and uncooperative because she stated “well first of all I’m not the nurse so I’m not responsible for answering your questions “. . My …
Florida medical hospital is definitely the
WORSE HOSPITAL IN THE U.S.A.
I wouldn’t send anyone to this hospital. They have a reputation of patients walk …
If i could put half a star i would.. I had surgery on my throat here, which wasn’t bad.. I had zero problems, but one time i was walking in the sun, and as soon as i reached home i passed out.. Ambulance came and rushed me to the hospital, …
My son was 6 weeks old and I came down with a fever and came here the second day here I never met with the doctor assigned to me to explain what maybe wrong with me. I was woken up out of my sleep and told I had mrsa.from a nurse. My only …
My husband was transferred here from North Shore in Miami to do a procedure. He went down at 7am and got back at 12pm and was not feed that day. He asked the nurse for food and the nurse had him wait literally until 8pm to scrap up …
I am totally pissed right now. I came in for a migraine and was put in a room pretty quick. The room they put me in had no bed, just a chair. It took over an hour and asking multiple people if I was going to be seen. The doctor saw me and once again STILL waiting for meds, IV. They are not even busy. I am NEVER coming back here!!!!
My mom was a patient at Florida Medical Center and had the best experience there . The girls in the Cath Lab, Margo, Dawn, CeeCee, Chante and anybody I forgot were awesome. Kudos to the surgical team, the security team, esp. Sharon and …
I was worried after reading some of these reviews. I don’t think we were even in the same hospital. …
Very poor service no body knows nothing they all tell u different things that u don’t know what to believe they don’t come to check on u ask them for something and they never come with it and than u remind them about it and they get mad and …
Poor communication with my wife resulted in her not getting the pain and inflammation medication she needed for over a day following her surgery. They were slow responding to call button with it taking between 5 and 15 minutes before some …
Mother was visiting Ft. Lauderdale, where she was experienced a medical emergency. she was taken to the ER and was treated immediately. I had the pleasure of meeting the most pleasant doctors, Dr. Aloof, (Indian DR. who travels to Bimini …
Great ER Dr. Isaccson – however, that was the only good thing at this Hospital. There is virtually no communication between the team of doctors once the patient is admitted. I’ve found their is ‘so much expertise and egos ~ that there is …
My sister is a patient and I’m very pleased to say the care she’s receiving is wonderful I would like to thank Darlene Susan Jessie Maria and Nicole they all have been great thank Florida medical hospital
I stayed on the newly remodeled fifth floor orthopedic wing for one night and was incredibly impressed. I’ve had over ten surgeries in my life at various hospitals, and I’ve never stayed anywhere with such attentive, caring CNA’s and RN’s, …
These are the post helpful and knowledgeable and efficient people in florida medical that made my stay amazing
The first one was marvin in the emergency room he was so helpful ,great personal …
I was as Florida medical center recently for a major operation. I could not ask for any better care. Everyone was so caring and made me feel like they wanted to help me. From the admission staff all the way to the discharge nurses I could not have been cared for any better. I would definitely go back there should the need arise.
This is the worst hospital to ever come to if anything’s wrong with you WORST hospital EVER I’ve been here for three hours am no assistance and when I called for a nurse nobody came. The security is disrespectful and they need to work on …
Darlene Lum she’s has a honest heart loving and kind shes one of the nicest person i ever meant shes like a sister to me in CHRIST i pray God gives her lond life and bless her in her going out and coming in and the prace of God. And with her family god bless you love
I was nervous about coming here after reading the reviews below. My doctor’s office assured me to disregard the comments that FMC is a great hospital, so I kept my surgical appointment. I am currently here and can’t say enough wonderful …
Great, friendly & knowledgeable staffing. I was very well taken care of by all the ICU staffing. Well appreciative of the standard of care given. Food was ok. Services provided and given toward recovery was excellent. Curtious & sympathetic …
My name is Grace Guerra, I was discharge on August 25, 2019. I went in with bad concussion that it turn into a T.I.A. from a bad fall
I just want to say if i can give more stars i would, from the Medical staff to …
My mother-in-law is in ICU in very critical condition. The communication with the family has been almost completely non-existent. The only time I have gotten information is when we pry it from them. One nurse told me in the a.m. that the …
I had a Total Hip Replacement surgery at Florida Medical Center. The surgeon that did my procedure was Dr. William Burk. From the pre-op orthopedic class to post surgery, I was treated like a valuable and important person. The nurses are …
Their cath lab is tops! You won’t be treated faster for a heart attack ANYWHERE!!!! They’ll save your life. Trust me.
I arrived at the ER for an injury in my Arm, they put me in a bed in the hall and told me that they would give me one as soon as one was vacated, which was a lie I saw people arrive after me and they gave them rooms. The doctor came to …
My husband and I came to the hospital and to see his family and the 4 the floor . RN are very rude and disrespectful. I would never have a husband or my mom and dad to ever come to that hopstial 4th of icu department need a training how to …
I was doing a mammogram in another place due to new insurance policy and I didn’t have my past records from this center, during my appt waiting for getting my mammogram I called outpatient results for mammogram and the technician who did my …
The experience was quick and to the point. Spent about 3 hrs, did an MRI, they found nothing wrong. Nothing spectacular. The bill came. They charged me more than $5000 copay for 3 hrs of service. I understand I have a high deductible, …
One of the most inhumane places to have your love ones admitted for medical care.
We are currently here with my father, the ER did not tell my father the results from his exam, he was sent to the 5th floor and has been here for 17 hours now and only to find that out that one of the tests may have been wrong. The nurses …
Out of the many hospitals I’ve had to visit in south florida . This place had me in ICU for 8 days. I have never been negatively profiled like this place profiled me. Never called any of my doctors ask me questions with listening to an …
I have so much to say that I don’t know where to start. My mother was in that hospital for a whole week. The patient’s service was completely incompetent, unprofessional, zero ethical. Most of the nurses in charge of my mother were rude, …
I had a family member that got bakeracted to the 4east wing in this hospital for a domestic reason. Someone the next day picked them up . I ask the nurse why they release her and the nurse was very rude and disrespectful. The nurse act like she knew the situation. I asked for the nurse name but she wouldn’t give me her name.
Five years ago, 2013, I had a mini-stroke and was taken to Florida Medical Center. The EMT’s said that was the best place for stroke victims. I had speech and occupational therapy at that time. Michele, OTR, was kind, patient and was …
I give this hospital 5 stars cause of the icu team. My father had open heart surgery. There were many things counting against my father. Unfortunately he did pass away. I personally would like to speak with Susan G. This was the icu on the …
Darlene is an angel in disguise. She is the only reason I decided to stay and receive care at FMC again. Granted NONE of the doctors are listening to me but, all my RNs Megan, *Jesse, *Lori-Ann, Michelle and all my PCTs have been phenomenal. Especially *Darlene CM 2nd floor
This hospital deserves -5 stars! It is a DEATH TRAP! My brother went in for a simple gallbladder surgery and due to the NEGLIGENCE and INCOMPETENCE of hospital staff, ended up DYING! The surgeon SCREWED UP and left another doctor to fix …
I have to differ with many of the opinions found here. My father was hospitalized at FMC and received excellent care by both doctors and nurses. I recently had some tests at the facility and most recently had a procedure performed. The …
Like the majority of the other reviews this is the worst hospital I’ve ever been in. I came by ambulance from a surgery center at approximately 2:30 pm and by the time I was admitted in a room it was 11:00pm. I was in the er for 9 hours and …
I just want to say a special thank you to the out patient surgery department at Florida Medical Oakland Park. From the moment I walked in through the door I felt welcome. First I must say a big thank you to my surgeon Dr. Romaine Joseph, …
I came in today at 1:40pm complaining of chest pain they took my vitals and did an ekg very quick. Once I was place In room blood was taken it is now 5:57 pm and not one sole has walked In this room . Worst service every if I wasn’t in so …
I was very impressed with the quality of service I received today at Florida Medical Center. After reading some of the negative reviews, I decided to find out for myself. I had an abcesse,. It was quite painful. I couldn’t see my primary …
My best advice for anyone with a loved one being cared for at this hospital is to be vigilant about their care. You have some very caring nurses and patient care associates. HOWEVER, you also have some nurse and charge nurses who need to …
This is the worst hospital I have ever been to. If it wasn’t for the ambulance taking her to the nearest hospital, we would have never chose to come here. My mother wasn’t even treated properly for over 2 weeks and if I would have left her …
literally had to listen to and then come to see my husband in so much pain for 16 hours before i lost it to try and get some result. they reallt treat this hospitals patients as money and NOT PATEIENTS AT ALL. rather go to northwest
Darlene Lum is an excellent caregiver with a wonderful attitude and my Uncle Lester and I wanted to thank her publicly for her care. Plus she is from New York! …
What a garbage hospital. I will give you the short story and only one incident of the two. The hospital discharges my mother back to the nursing home. Nursing homes in that area are not noted for their expertise and care. The minute my …
My experience with Florida Medical Center was completely positive.
My mom was taken there by ambulance in August of 2017. I was able to arrive at the hospital at about the same time she got there. I was quickly informed that …
Darlene Lum, was the most pleasant and sweet person. She has beautiful personality and was very kind and helpful. She is a wonderful access to your company.
Dr. Nanna is rudest doctor I have ever experienced. What gives him right to talk to patients so nasty. I came in as a rescue Sunday night (10th) from hurricane IRMA and never seen a doctor have 0 compassion in a time like that plus for …
You do not want to take yourself or a family member to this hospital. They do not treat you like a human, more like a number. Nurses treat you like you are bothering them. Stay away.
My bf Came in on a Friday learned that he had an abscess on his throat, we were told by 2 doctors & 3 nurses he would have the surgery Saturday and out by Sunday. Now all of a sudden things are changing , they’re prolonging a procedure and …
Darlene lum is one of the most warm welcoming nurse in the facility she help me braid my hair and also talk to initiative to get me out of bed hands-down she went above and beyond ty ms Darlene never gunna for her it
I know a lot of people don’t like Florida Medical Center for what ever reasons, but I had the best hospitalbexperience for the past 4 days. I’ve never met such a compassionate,caring group of people who took care of me. The neurologist Dr. …
I highly recommend the Florida Medical Center Outpatient Rehabilitation Center. I went to there and was blown away by how nice and efficient everyone was! From the woman who made my appointment, to the woman who greeted me at the front …
I am extremely disappointed with the lack of communication. Our grandmother has been in and out of the hospital and is in an assisted living facility. We get no answers no phone calls and it’s extremely exasperating. She is 92 years old …
Incredible caring and attentive staff that provided me wonderful care throughout my stay.
DO NOT USE THIS HOSPITAL!!! I was brought into the ER on a non-emergency basis at the request of my doctor for a transfusion to treat very recent post-surgery anemia. I was expected there & arrived about 8:20 pm on a weekday. After the …
I went in to the emergency room. Everyone was wonderful, they knew what had to be done. I was taken care of immediately and they watched me through my time there. I was scared when I got there but felt safe after listening to the …
I was admitted to Florida Medical Center, Lauderdale Lakes, on 12/5/17. I had major surgery there by a phenomenal surgeon and was on the fifth floor for four days. Everyone was exceptional including the phlebotomists who found my veins on …
I had a heart scan this morning. The staff was completely professional and very nice. My RN Jessy was excellent and very informative. Explained the entire procedure before we started the scan, which made me feel less nervous.
Darlene Lum from outpatient was amazing. She has great people skills and comforted my family with words and care
Darlene Lum CM Ma Darlene has been an angel here on earth. Not only has she been excellent with the care she has provided, she took time to pray with me and for me when my anxiety was all the way through the roof. I cried a lot during my …
RUDEST nurses; careless and as soon as they discharge you they get security to escort you out. Terrible customer service/care. You can tell all they want is your money. Worst “hospital”. They act as though you are inconveniencing them when …
Terrible customer service! Very unprofessional and incompetent! I’ve called several times and the lady that answers the phone with the accents have much attitude and keeps hanging up on me. Won’t let me talk keeps over talking me and just …
I had neck surgery at FMC Northshore Campus and do not have one negative thing to say. The pre-registration staff were friendly and took care of me in a timely fashion. All of the nurses and support staff were were kind and compassionate in …
My dad is in the ICU right now. I am a RN and his medical advocate. So disappointed with the lack of communication. He had a cardiac cath today and Dr Vasquez has yet to call me. Even after leaving 2 messages to call me. The only nice …
Hate this hospital never will have a family member going back there again nurses rude everyone rude. Nurses in the night rude even the sitters too and the patient care tech rude was not happy with the service me and my family receive and …
***** UPDATE ******
I’ve noticed that FMC rep will reply to negative feedback on here asking to write an email to voice your concerns and have them resolved… which I did … …
My wife Linda Fernandez was literally brought back by the paramedic/fireman and I was way beyond scared for her. she was taken to the Florida Medical Center and I followed them. My wife went from the emergency room strait to the ICU. They …
I had went there on November 19th to have a heart Catherazation done. As outpatient. The Nurse & Staff were extremely Kind & explained all that they& my Cardiologist were going to do. My procedure was Awesome, i didn’t have any problems. I …
My mom is in hospital 1 week and can’t stop telling me how wonderful 3 particular employees. Darlene Lum, Jessie from day shift and Raymond from night shift. Thank you so much for caring for my mom and going the extra mile. 💜💜💜 …
I must say before coming to fmc I was so nervous because of all the bad stuff I heard over the years but my nerves quickly disappear.the wonderful lady at the security desk was amazing and after that everyone else I met was beyond sweet and …
This place is the worst i came here fir an asthma attact and it took them over an hour before someone saw me in the ER THE EMERGENCY ROOM NEEDS A DO OVER
Horrible is an understatement! My father is a retired pastor who suffered 6 strokes and has a heart infection. Everyday he has to go to this God forsaken place to take antibiotics through an IV. Yesterday we were called by a HORRIBLE nurse …
Reading the reviews I didn’t know what to expect but it was closer to me. The staff was very pleasant from the time I walked in. Jessica I believe her name was and another lady across made sure I was very comfortable. They came and popped …
It was horrible. The creepiest hospital I have ever seen. I felt like there was no one around. It was super quiet. The staff was terrible. I came in by ambulance and they just left me alone in a room somewhere and I had to keep stopping the …
I had chest pains with High BP . The doctor came to see me after 45 mins said he will try to figure out why the bp is so high .After I sat in the closed room over one hour unmonitored, machine beeping but I am not hooked up …
This is the worst hospital in America. Please do not send any of your loved ones here if you want to see them alive tomorrow. They’re very rude and they do not take accountability of their actions. Also if your family is ill they will …
My mother was taken to the psych unit. I have been trying to reach her but sometimes when I call, they ask for a code. From the time of admission, no nursing staff provided me with the code. Although, I’m her emergency contact & medical …
My husband was having a stroke so i took him there since it is really close to our house. They quickly took care of him and the nurses in the ICU took great care of him . They were caring, encouraging and told me everything that i needed to …
worst hospital Ever SHUT IT DOWN NOW DONT BRing your family members here
As a patient, I experienced nothing but incompetence and antiquated service. Gained nothing from their service. With the exception to a few, the majority of staff have no compassion or proper training which is evident. It appears that the …
They must’ve forgot the words “The Worst” before the name because this place is the absolute worst hospital of in all of Florida. We have been trying to get my brother-in-law transferred to another more competent facility, but they can’t …
I can say enough good things about the medical ICU and its staff. My father was in the ICU for two weeks and the care was great. The medical staff were amazing. The nursing staff were great. The facility is good. Even the food was …
The staff were friendly and they took care of my issue.
Only thing is organization, nurses were asking me the same questions, I get the feeling you won’t be prioritized unless you speak up. I know these doctors and …
This is the worst hospital ever. They’re staffs are rude as hell they refuse to let you talk your family member if you call asking questions they get rude and yes they will hang up in your face. I’m surprised this establishment is still …
I went for a chronic stomach illness. I sat outside for 45 minutes with all the health care workers just staring at me bawling in pain. One worker finally came up to me and told me “don’t be exaggerative to the workers here. They will take …
I was treated February 2021, for A- Fib, which is heart abnormalities, I was admitted into the Cardiac unit, rm 242, the staff was Awesome, Professional,:Patient & Caring. A Couple of staff members really go beyond, Darlene CNA, The Best …
My 81 year old Aunt was admitted in your Hospital because of an elevated Blood Pressure. She was given an IV and was experiencing a great deal of pain. She complained and several Nurses attempted to remove the IV but was unsuccessful. It …
Florida Medical Literary Saved my Life. The entire staff I came in contact with went above and beyond. But one Nurse stood Out, Ms Darlene. She is the absolute Best. She was able to keep me calm and comfortable, Such an access to the company. Thank You Ms. Darlene.
At first all was well. I read the reviews, some were good most were bad but I was in desperate need of care. The ER was spectacular, once I was admitted the trouble began. I’m transgendered and this hospital is clearly not LGBT friendly. I …
My sister is in the ICU and I believe they didn’t do everything in their right to keep her alive. The lack of communication and urgency made by the doctors should concern everyone. And if my sister don’t get the proper treatment and she …
Dr Carl Eierle replaced my hip. Everything was fantastic.
I want to commend the staff at the ICU at Florida Medical Center. The nurses and the supportive staff are among the best I have ever een. My dad had been brought here even though he is affiliated elsewhere. So this was not our first …
I was treated so good there I did not want to leave. The food was great rate a 5. I just want to mention Christina Orthopedic Assistant she was so wonderful to me. She was great from the beginning of my surgery to the end of my visit. I …
Darlene Lum, is an excellent worker she made feel so much better for all that I am going thru she put a smile on my face and encourage me that I will get better. She take good care of me and made sure that I feeling good while am away …
This hospital is nothing more than a building. They’re not attending to their patients. I’ll never set foot here again.
My daughter was just discharged at 4:30am on 10/12/19. My experience was nothing near pleasant In fact it was the most dreadful moments I’ve encountered. My family and I have recently transitioned from Pembroke to Lauderhill. Being a mother …
To leave a comment , you have to rate them 1 star. In the emergency room last night. My nurse couldn’t put the needle to with draw blood. She left me in the room over an hour for the next shift to come in. Very unprofessional. The next …
Before my surgery I’ve read reviews and was a little worried, but after 2 days I just can say , been my first time in life in a hospital and for a surgery, that I only have VERY GOOD THINGS to say about my staying. …
I was just discharged from this hospital about two hours ago. I was having one of the worst days of my life— I was in a lot of abdominal pain, throwing up, very dehydrated and very scared. I went to the hospital via 911 because my husband …
Chaos….I came in via ambulance second time I’ve been at this Hospital. Both visits to this Hospital were ambulance and both were very bad but the second this one the one that I just experienced it was unbelievably bad. …
My Name is Shantell and I am an ICU Registered Nurse/ 1st year Nurse Anesthesia Resident and my experience at Florida Medical Center was A slap in the face. To see so much lack of compassion starting in the ED with my nurse Manta (male) to …
The whole staff at the Outpatient Center is extremely professional, friendly and do an amazing job in taking all the precautions needed during this pandemic. I’ve had several procedures done here and the staff’s attitude has always remained …
My husband was bought into the emergency room by an ambulance. When he arrived they checked him out and performed a MRI on him. Before going into the machine they removed his necklace. Long story short we never got the necklace back. Called …
If you could give a hospital 0 stars this is the one. Awful Awful place. Could care less about any patient needs or care. I wouldn’t bring someone here to die. This is a perfect case of no department communication. Nobody has a clue of …
Where do I start. My mother found herself at Florida Medical after I called the ambulance because her heart rate had gone up to 150, being a cancer patient that was very concerning. I asked them to take her to West Regional Medical Center …
My name is Indira and I am using my daughter phone but I had to share this Nurse.SUSAN. SHARON , DONNA AND DOCTOR SHAMAR in ICU on the 2nd floor. Thank you 💓. We appreciate the love you gave to our family member and the exceptional care. …
Went in for an outpatient surgery and was treated like royalty. Everyone was very professional and looked out for my best interest. Communication was excellent and I cannot recommend them enough. I would definitely recommend to friends and family who need a good hospital with qualified staff.
I was a patient there I had asked several times why my room was so hot. I kept getting different answers from someone is coming to fix it to you will be placed in a different room. Several hours and nothing. I was kept in the same …
Darlene Lum is my favorite nurse in the step down unit of the CV wing. She is kind and friendly and very helpful. This hospital should be proud to have her on your staff. She really seems to enjoy her work and is so compassionate! A real sweetheart 💕 …
My family would like to extended a Big Thank you to the Security Team at this facility. The staff working at the Out Patient door and Main Visitor desk are outstanding!! Each one of them worked with a smile and high energy to accommodate …
I wish I could give a better review but the bedside manner was bad, and I was seen after a car accident which later showed scans from a different doctor of having injuries. When I was at this hospital though, they did no scans and did nothing and said I was fine. Nurse was rude too.
It’s a hospital’s evaluation area the ER ,once you you get checked & all is ok you can go & feel good about their full attention to each person. Thanks for being close & attentive.
am a tourist in the USA unfortunately I had unbearable pain I went to the hospital and there I met the sweetest nurse “Bonella” she was human, helpful and kind she helped me a lot by translating to the doctor what I was feeling she speaks …
Darlene Lum
Wonderful CNA, the only good thing about this hospital that’s the only reason …
Florida medical will leave you for dead. I literally bled out & ended up needing a blood transfusion because of them. Never will I ever go here again! How is this place still standing!!!
This isn’t a good hospital. My mom came here with covid 19 and it was SOOO BAD, she had to leave against medical advice because she thought they would kill her. She called me twice gasping for air because no one responded to her call light, …
Horrible service. Even the nurse told me they were short staffed. I requested to see a nurse for my dad and I was told to go inside his room and press the button. I did and waited for 15 minutes and no one came in. I noticed that the nurse …
VITAS HOSPICE FLOOR- My grandmother who was with the Vitas Hospice program was brought to FMC. She stayed for about 5 days and the level of care they provided was so horrible I would never recommend Vitas/FMC to anyone. The whole staff was …
This is the most unprofessional hospital ever. Family member was brought in, they don’t give you any information. The receptionist Sonia who answered the phone in ER needs a lesson in phone etiquette. When you have a family who had a …
I.C.U department 3rd floor.. the ones I’ve interacted with that are very good are Todd, nurse Jess , nurse Sarah and The other doctors interacting with my father. It’s the truth in regards to lack of communication but understand that …
This facility has many conflicts of interest. There is no diversity in the Psychiatric facility, East and West. Employees date other employees so it makes it difficult almost impossible for anyone to make decisions. I called Broward County …
WORST hospital ever. Very unprofessional. The nurses clearly chose the wrong career path because they all seem to hate their jobs. And the hospital has “hero’s work here” all over the building. Well none of these so called “hero’s” …
Hi end up with a bad rash while I was in there for two days.This hospital is the worst hospital,the nurse all they do is talk bad about the patients, they take forever to bring you medication for your pain .they do not check on you and when …
Darlene Lum is fantastic. She has not only taken such great care of my mom but has been there for me with support and much needed hugs. Bless her for all she does. Truly an angel on earth.
This hospital has the worst staff and no sense of urgency. Having a patient sit in a hallway for 15 hours waiting on a room and help… I’d rather walk to another hospital.
Hyloine vassell was a huge help taking care of my boyfriend! she was very kind and patient, working in the hospital you get all kinds of patients but im thankful for her lending hand and being very understanding. however, another nurse …
Dr eierle did agreat job the whole staff was. and very helpful and made. very comfortable
The staff is horrible and mean. The CNA are the most uncaring. The traveling nurses are good. Others over talk you and do not listen. One staff member told me ” go back in my mother’s room and stay there” as if I was a dog. I went to tell …
There’s a reason why this Hospital has a 2.8 rating. Go there at your own risk. Just read the reviews
Awful place. The reviews don’t surprise me.They don’t let you come in the ER to see your loved ones, even though on the automated machine when you call the hospital it says they are now accepting visitors. Nurse Michelle that works the ER …
I’m giving four stars because my dad’s nurse and the nurses/doctor who helped him today were fabulous. My big concern is the front desk girl who checks in guest IDs in the Outpatient unit. She is very rude and has an attitude. She spelled …
I dont know the other people , but in my case.
I love this hospital, every body so nice and i feel they love what they do. For me 5 star is a little i give a thousand STAR is good !!! ❤️❤️❤️❤️
I’m very picky about service and was a bit nervous that my surgery was scheduled here after reading some of the reviews. HOWEVER, I had two of the best experiences on the 2 occasions that I visited!! Everyone, from intake to dismissal, was …
This hospital is very UNPROFESSIONAL!!! They do not care about your loved ones at all. I have never been treated so poorly by a place that is supposed to provide health care in my life. My boyfriend is a patient there and they won’t feed …
Please do not go to this hospital!!!! Spent almost 2 weeks in their care.The hospital staff that I came in contact with, needs more training on how to be more compassionate. Quality of care, was at a bare minimum. Most staff was not …
Recovery from gallbladder surgery. A person name Cynthia and a guy name brian decided a person like me didn’t need. My pain medicine. I have 7 holes yesterday at 400 June 3rd. Cynthia decided not to give me my medicine I was under …
If you have a family member that has any type of behavioral health issue, DO NOT SEND THEM HERE! I had a relative who was Baker Acted here and they did not ensure that she received the proper care she needed to be stable. She was discharged …
In my opinion they help patients instead of trying to kill Patients. That’s why I stopped going to Holy Cross hospital cause they have killed half of my family in the last five years. Holy cross hospitals staff are very nasty to there …
I have things pending with this hospital. My experience was different than my husband’s, and only a week apart. I was taken here via ambulance and was told after three days by a Cardiologist that I could leave that same day with my oral …
if only I could give zero star. My young adult son was baker Act and sent to this hospital. he stayed 5days. they gave him a program daily activity list which didn’t exist. they did nothing but sleep, eat and watch television. he didn’t …
This place is horrible, my wife sat in a room for 7 hours for them to say there was nothing wrong. And that they where going through a shift change is the reason we didn’t see anyone for 3 hours after we requested someone twice in a a 4 hour span
Don’t ever go here 33 weeks pregnant came in for shortness of breath and body pain , they took a hour to check me in I took a Covid test at 1 ain’t get my results back till 6 and it’s supposed to be a rapid test I was never put in isolation I was left in a hall way for others to get contaminated too very very very unprofessional
Dr Eierle, Carmen, and the team on the 5th floor have been AMAZING!!!! Took excellent care of my mom Mary
I went to the ER. Department. I was to do CT scan the Radiologist was very rude, unkind and unpleasant. Her words were very mean towards me… too much to write. …
I had an outpatient surgery done here and was amazed at the staff. They were all so kind and helped me feel very comfortable. Everything moved very smoothly as well. I am very forever grateful that I got to meet Shrina, Debbie, and Cindy. They are just a few of the sweet nurses that took excellent care of me.
The night time nurses or cna’s kept me waiting sometimes 30 minutes to go to bathroom, for meds. I had overall good experience
First off all, I went at 7:30PM waited outside in the freezing cold for over 7 hours, waiting to see a doctor, when I express how cold outside was waiting to see the doctor, the nurse said welcome to the Covid error. I’m not aware of any …
Not sure why this place has such bad reviews. I had to get surgery done here last week and it’s one of the best experiences I’ve had in a hospital in a long time. Nursing staff was efficient and wonderful. Very kind and hard working people …
They sent me home without a home health aide knowing I was a fall risk. I am a single parent and my mother is caring for my child. My grandmother is the only one at home and she cannot lift me out of the bed or essential things I need.. …
Terrible !!!🚩🚩🚩🚩🚩
Got to the ER at 7 and it’s 12 I’m still here which is ridiculous.🚩
Lab takes 2 plus hours just to see results 🚩 …
Husband was admitted there and had a good experience, especially the staff who prepared him for the surgery.
So impressed with the quality of care. My awesome team that cared for me, Carmen Portuguese, Amoril Ogle, Anthony Davidson and Dr. Gustavo Diaz really were exceptional. This hospital has done a great job working on bettering their reputation. I would select them if I ever needed surgery again. Well done team !!!
Gave 1 star so I could leave a review. Terrible hospital, terrible hygiene, rude security. Unbelievable. security didn’t even let me finish my sentence before he rudely interrupted me. Fire that guy. Someone sell this hospital. I feel bad for whoever has to work there
Some of the staff was very helpful however, 2 major issues occurred that were very scary. My family member was to receive nebulizer breathing treatments every 6 hours, but it was entered as as needed. At 11pm at night she was given a …
Excellent care from the doctors, nurses, physical therapy. Very good communication on medication and physical therapy follow ups.
Hospitals don’t seem to understand that anxiety is trauma and stress induced from distrust of other humans or acts of harm done upon them. When they lie and tell you your significant other can’t expect calls right now while they sedate them …
I can’t believe the service I was given in this hospital tonight they were just mean to patients offering every patient morphine to make them hang out and take tests they already did they didn’t have anybody to drawl blood I think someone …
If I could give this place 0 stars I would. This hospital is terrible! If you ever come to this place turn around now! My father was admitted to the hospital since his sugar was low and he had high blood pressure. He had blacked out and …
Charging nurse for 5/18 was completely rude and unprofessional. Her name “Gloria ” She kept knowingly contradicting herself to allow her to b rude. While she was telling us she’s basically the same as the supervisor. Had to kick her out …
I came here for OUTPATIENT CARDIAC REHAB and found it to be excellent. The expertise and efficiency of Ashley and Stefanie is outstanding. They have a great attitude with everyone that attended the course with me. Always cheerful. They built my strength and confidence to continue my life. Thank you.
Dr.Eirle completed my anterior total hip replacement. It was an amazing experience. The entire staff was excellent.
Darlene Wu is an exceptional nurse practitioner with extraordinary professional and human relationship instincts. She should be used to “retrain” some of the other “nurses” who don’t have a clue about their profession, one even telling me …
What a experience! The nurses down to the pca are so rude no wants to work . Took 3 days for me to eat . 5 hours for discharge papers. At one point I was on the phone and this Chinese nurse was in my conversation yelling on the other side …
Worst hospitals ever. They are very slow. If you have a emergency/urgent, do not come in here. I’ve been in this hospital since 9:00 am. They still haven’t call me even at 2 o’clock. They’re very unorganized. They keep saying that they …
I had never been to this hospital but the orthopedic surgeon that was going to perform an L5 S-1 fusion insisted it be done there due to their state of the art surgical center for neurosurgery and orthopedic surgery. I received A plus …
I came here for Cardiac Rehab and was treated by Ashley Mitcham and Stefanie Smith. They were professional and kind. I felt that I was honestly cared for not just because of my condition but as a person. They are excellent and always ready …
Doctors were literally In the waiting room seeing patients, violating the hippa laws . They are under staffed and the staff they do have is very rude !
Very happy with my hospital experience no complaints except for the midnight nursing staff would not give me my pain medication as directed by the doctor other than that my experience was most pleasurable
Worst ER I’ve ever been to. They left me freezing in there for 5 hours. Staff was uncaring, and when I started shivering uncontrollably from the cold, they threatened to keep me there longer. Horrible place.
This place is the worst Unfeeling, uncaring people simply warehousing dying people to collect from Medicare My Aunt has been here for days.not seen a Dr and the only breathing treatments she has received have been administered by me. Better leave your loved ones on a corner somewhere
Whoever this nurse said that I was yelling over the phone is incorrect. Never once I yelled and told my mom that I yelled her the nurse. Horrible staff to be going around and saying things like this.
My worst experience ever! I told them that I had ancillary conditions that prevented me from staying a long time without showering. They ignored me. They put Nylon socks on me, despite my telling them I was allergic to most Synthetic …
This is about as diplomatic as I can state this. Absolutely worst experience on every ground. …
This hospital was not good at all. I waited a long time for a room and kept getting excuses when id ask what’s taking so long. And I needed stitches and instead they gave me skin glue on top of steri strips which you’re not suppose to do …
I had the most amazing experience with a nurse named Suzette. She was very kind and attentive. If i had to leave my kids overnight on shift under the detections of the lead nurse Leo and his team once again especially Suzette I will loose …
My son had surgery on 3/10 nurse (can’t remember her name)was a blessing as I was a bit anxious and nervous. She was very comforting, caring and informative. Once surgery began I was called by the doctors assistant several times to advise …
Both Darlene and Evelyn from outpatient made me feel so loved and taken care of. They treated me with such kindness as I’ve never had surgery before. The service here was also very fast, efficient and purposeful. My procedure took a maximum of 10 minutes and I was treated like a delicacy. I HIGHLY recommend this hospital
The hospital itself could use some upgrades; but the staff was great, especially Carmen Portogues, she was an absolute star
Both of my nurses were great very helpful, kept pain under control. The doctor was very good too.and professional
The registration was very quick… However 2 1/2 hours later I was not seen or even checked on by anyone… Just sat in a cold room in pain… Then finally someone comes to say the doctor is very busy and she don’t know how long it would be…I went in pain and left in pain
This was my first major surgery and was pleasantly surprised by the excellent service by Dr. Eierle and his staff as well as the hospital staff. …
My wife Kelly was brought to the er because she was having severe shortness of breath, her lips were purple bp was low and o2 levels were low. They put here on bipap and did the normal routine tests and found her co2 levels were through the …
The following personnel contributed to my safe and effective surgical procedure.
Dr. Carl Eierle-surgeon …
i had hip replacement surgery with Dr Eirele. surgery went well. Care both pre op and post op was excellent. nursing staff was friendly helpful and competent
I finally found a hospital worse than Westside Regional. Lesson Learned : Don’t ever think you can hit rock bottom…..there is always a lower level. Avoid this place unless you enjoy trying to do business with a medical facility whose collective IQ is equal to or less than that of a small, dirty soap-dish.
Dr. Eierle – right hip replacement.
The staff has been excellent, very patient with me. What ever request I made of the night shift and day shift it was handled very professionally.
The staffs in the ER is very excellent. From time I checked in to the time I got discharged. Special thanks to Dr. Reza. Charge nurse Alexa and nurse Bhavna and registration Claudia. Security Renne. Thanks a lot guys.
I went to the Emergency Room today and had a horrible experience with ER staff. When I arrived they gave me a piece of paper to fill out. I notice registration taking close to one hour to check in the Pt in front of me, and when I …
Excellent experience!
Dr. Carl Eierle was extremely professional and helpful. He did complete knee reconstruction surgery for my son. Surgery, though very complicated was very …
The only good thing about this place was a few caring & actually knowledgeable nurses on my dads neuro Icu Floor. His surgeon Dr Okun was great but communication at this hospital is AWFUL. Terrible . The internal medicine Dr.Abdu was not …
I would like you to know that for the past 3 days or definitely Friday and Saturday there’s no hot water. The 3rd floor especially. How can you clean patients with cold water. How would you like your lived one to be treated that way.??? Totally unacceptable.
My husband went for pre-admission testing this morning for same day surgery on Thursday. When he got there he was told there was no available OR & the surgery would have to be the following week. I don’t understand why they let a disabled …
From the moment i walked into FMC everything has been stellar. The nurses in preop were efficient n kind. Dr Eieler was great. He gave my husband a thorough report n made sure his team took care of me. PT took their time n made sure i had …
I just recently had my second joint replacement surgery at Florida Medical Center. The staff and nurses were amazing. Both times I had a wonderful experience. I would recommend Florida Medical Center to my family & friends.
Dr. Carl Eierle did my Hip Replacent surgery and it was exceptionally successful. No pain and walking same day. Carmen Potogues was very helpful in preparing me for surgery her instructions were clear, concise and made the process much …
Brought my 86 year old grandmother here 1230 pm and she is a diabetic and no food or fluids given. We havent seen the dr in 5 + hours. She said she had to go to the restroom. And the nurse i asked to get a bed pan was not the most pleasant. …
I was so surprised , I went here for my Pre-op and Surgery, I can not say enough of how wonderful the staff treated me, From the moment I walked in the greeter treated me so kind got me right back.All my test were sent to my doc ASAP. So …
I had a total right hip replacement surgery done 2 weeks ago by Dr Carl Eierle who is excellent and his staff. The staff at the hospital was extremely helpful. The hospital needs remodeling from the parking lot to the inside of the building.
I recently had a surgery in this place, The only I can tell is the extraordinary medical and nurse team that they have, Roomie and Simone were like angels to me, super attentive and kind all the time. Everyone, front desk, admission, …
I went to the ER in April and was disappointed with the nurse taking my vitals. She used the blood pressure cuff that was previously used on other patients. When I suggested using a liner or a new one, she refused. I was too sick to fight. …
My niece went to this hospital via rescue. The lack of care that she received was totally unacceptable. After being there for 45 minutes I had to call on the phone to ask the nurse to check for lung sounds. After verifying that she was …
I must say a big thank you to Nurse Olivia Wells. A few of my relatives were in a car accident and was sent to FMC to be treated. This nurse was patient, kind and very pleasant, she even became a counselor to my aunt who was not taking some …
My dad went to this ER due to Covid. He was there for 23 hours without any treatment or food. He was starving then a nurse noticed his heart rate was high so they sent him to ICU. They sedated him heavily and strapped him to the bed. He …
I had to bring my son to the emergency room because he hurt his back. Luckily I picked FMC. They treated him with kindness respect and the staff was incredible. The nurses were all caring and the doctor knew exactly what to do after seeing …
If I could leave ZERO stars I would. The lack of patient care is disgusting, the lack of care period. Not once nurse introduce their selves
when coming in the room. The laziness these nurses showed last night will …
I had to take my son to the ER, a nurse named Omar Torres, excellent! He treated us very well. I can say that of all the nurses who were on duty, he was the only one I saw caring for patients without protesting, he was back and forth …
I had an outpatient surgery last week and everything since I walked in to do the registration to the time I left the hospital ital was a very experience. The lady at registration desk was very helpful and nice and the day of my surgery the …
They are horrible. My mother went in for chest pains. The doctor called me advising that she had to have emergency heart surgery for a torn heart valve. She had the surgery. She was in ICU for 2 weeks and they just discharged her. I …
FIVE STARS TO MY SURGEON AND HIS TEAM…My surgeon Dr. Carl Eierle was awesome! He and his team did a fantastic job handling my anterior right hip replacement surgery. Dr. Eierle was an excellent communicator and very professional as he …
Florida Medical center really needs to do better…I never like this hospital but my parents go here because it’s a heart ❤️ hospital and it’s close…But after last night all that has changed…It took them 2 hours to bring my mom a …
I had a wonderful nurse name Olivia Wiles. She has great bedside manner she was my ER nurse and she was absolutely a delight to deal with and a wonderful person. She also had an assistant name Christian who did my blood and was also …
Dirtiest hospital ever. Saw a cleaning lady in the bathroom but.. she switched out the trash and never returned to the ER. Been here for 4-5 hours and it’s been like this the entire time.