Florida Peninsula Insurance Company provides comprehensive Homeowners, Condo, and Renters insurance at competitive prices. We customize your policy with added options to meet your unique needs.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
903 NW 65th St Ste 200, Boca Raton, FL 33487
(Translated by Google) Well
(Original)
Bueno
Very good considering the huge number of claims at the same time period due to storm.
Not available in my neighborhood
As a six year policy holder, I had a great experience with their claims adjuster Eric. Sadly, they are no longer writing or renewing policies in my area.
No comment…
Great place
Prompt claim resolution
Always helpful.
OK. Insurance Co. Pricey.
Great costumer service.
Dump
Profesional,good quality
Useless
Not what i expected
Ellis was wonderful.
Not liking the high quote giving for home owners uns
Managed my claim in the best possible way.
Worst insurance company ever
Ongoing issue with company and coverage. Would not recommend.
Probably the best in the state at collecting premiums and never paying on a claim.
My experienced was ok
A very professional approach in handling all aspects of my claim.
N.A.
They are viscious. They denied a one month reinstatement for my cousin who has Alzheimers!
very professional, very quick handling claims.
The promptness of handling a claim and their communication with customers is great.
Great Company with fast response times! They were there when I needed them most!
Run find another insurance company
Very good insurance company
Excellent, more than I expected
these folks are crooks, they do not pay legitimate claims, stay away from these folks
So far it been an awesome experience
Yes, get your adjuster back out here to measure my kitchen correctly.
Question and problem resolved, my fault as well as Florida Peninsula Thanks
It was a pleasure to work with Marlene and Matthew
Initially low rate, but increased each year until being dropped even though the property issues were corrected and now ended up with lender forced insurance because of lack of communication
$900 increase this yr. been there customer for yrs. Also called service center & was told “No” extention on payments! Wrong. Got letter in mail week later 90 day extention
An awesome company run by awesome people.
Absolutely ridiculous company to have coverage under. Find a different provider.
completely ridiculous. customer service is trash. take your money else where.
Smooth process all the way!
At first it was a rough until they put Sean Clark on our claim then the process went smooth and efficiently!
No problem with them for 15 years, then we filed our third claim, and that’s it, we got dropped. What kind of insurance company does that?
I love this insurance, because they raise my premium every year for this year my insurance has gone up by $ 900.I give 5 stars
The worst insurance company ever . I had to call the insurance commission on them to get a refund check back from them . After waiting over a year for a check . Insurance commission got on them and they cut a check real quick.
THEY TOOK 3 YEARS TO PAY ME , NOT FRIENDLY, POOR CUSTOMER SERVICE, THEY DO WHATEVER THEY FEEL LIKE IT, SO WE AS CONTRACTORS HAVE TO FILE A LAWSUIT MUST TO THE TIME, SO IN ANOTHER WORD THEY ARE THE WORST…
Florida Peninsula is professional and honest with their work. I believe they worked to make our home whole through an unexpected event. Thank you!
Seamless process, thank you Tarea Ellis for all of your support, your Field Adjuster Betty Massey was also timely, professional and very responsive. …
Had 4 different adjusters not good
Don’t use them! Never had a claim, but was dropped twice, even though we got the 4 point they asked for. Haven’t received a reimbursement for the second time we were dropped. Go any where but here. I actually talked to someone once …
Company billed me in advance for 12 months then as soon as they received payment cancelled my insurance and held the funds from mid October to December. Finally returned the money in December but held back a “nonrefundable” portion for themselves. Steer clear.
I incurred a claim with them, the payment for the claim was stolen and frequently cashed. Florida Peninsula has been Uncooperative with Police in their investigation. They are not providing me updates, and have been ignoring me. Completely unprofessional.
This insurance is horrible. This is the third time in a year they tried to terminate my policy. This time they said because they want to “reduce their exposure to hurricanes”…. are you kidding. The name of your company is FLORIDA!! Absolutely horrible and unprofessional.
I had my policy dropped do to not providing prior insurance. The funny part is we sent them prior Insurance three times and confirmed they received it but they still decided to drop the policy. I would think twice before doing business with this company.
If I could give it a zero I would but had to select the lowest rating possible. They give you coverage then within the 90 days decide you need a higher replacement value which is what Zillow estimates for a sales price to try to justify …
They do not return emails or calls unless you complain and then they stall you with excuses. Have been trying to get a claim resolved since June it is now September and they still cannot tell me when they will send me a check. They claim the carrier is to blame. Find someone else is you can to get insurance from.
They are cancelling my policy to “reduce their exposure.” Going to cost me almost $2000 to get another policy in place. Received the letter at the beginning of hurricane season. You will think you have insurance, and all of a sudden, you …
Everyone involved was professional and helpful during a very difficult natural disaster
In my third month now waiting for my claim to be resolved and no kitchen, had to remove water-damaged cabinets. Condo above had cracked main drain pipe and leaked into my kitchen, destroying kitchen cabinets, ceiling/soffits, extensive …
I appreciate the quality and dedication to service. You are my insurance company!!!
I would give this company a zero if possible. They are the absolute worst insurance company in the whole state of Florida. You better take heed and run far, far away from this company. Ripoff artists at best.
Shannon Dopkins really helped me get through my insurance claim with ease… The process was quick and professional and she handled it very well I look forward to working with them in the future thanks Shannon! …
I had a really bad experience with this people, I recently bought a house and star doing some remodeling like Tile, baseboard and paint, the previous owner had carpets, I obviously had to remove te toilet to finish my bathroom, I had the …
I have found Florida Peninsula & Edison Insurance to really care for their insured’s.
Not only are they more than willing to provide the payouts allowed in your …
This company is horrible. They initially insured my newly, fully renovated home but after inspection notified me that I was canceled due to lattice around my crawl space m. The did not even give me the opportunity to replace, as we were planning to do anyway!! I would not recommend this company to anyone.
They insured us, inspected our home while we were fixing it up, and dropped us for “problems” that were fixed all to tell us that the repairs weren’t acceptable when our house now looks like new. Horrible experience
Agent was very thorough, polite, respectful and informative. Very happy with the process.
I would advise anyone planning on using this company to rethink their decision. They’re dishonest and a RIPoff. After years of paying for coverage and never filing a claim a burst water pipe claim was denied. Needless to say we are getting a new company one that’s reliable, honest and transparent
The worst insurance company in the world. DO NOT USE THEM FOR ANYTHING. You will be ripped off.
House was vandalized, 30k worth of damage, because I wasn’t living in the home …
We cannot say enough great things about Florida Peninsula insurance and your excellent customer service. Being a first time homebuyer, owning the property for nineteen years, I was nervous about the process of filing my first claim. When we …
I am going to be 71 in another month and in all my years I never had such a easier time dealing with a insurance company! Very professional and knowledgeable!
Having a flood in your condo is traumatic enough however having a professional, understanding insurance adjuster supervisor that communicates with you and is truly understanding means a world of difference! I have heard horror stories about insurance adjusters and I am proud to say that my adjuster supervisor was great!
Horrible! They cancelled my policy and gave me less than 30 days notice.
I am one of thousands of policy holders that this company has screwed over from Hurricane Irma almost 3 years ago. I have been in a law suit with them for 2.5 years, we have 130,000.00 worth of damage to my home including mold damage. In …
Worse insurance company EVER. We were smashed by a devastating hail storm that destroy hundreds of roofs in the target zone. Most insurance company’s covered the damages. We made a claim that was categorically denied because it’s an …
Jeff, Melissa, Roxanne, Angel are all awesome people! Love FPI
Filed a claim after discovering a leak in our roof. The adjuster came out went over everything with us waiting for a call back from the insurance company. Never received. It’s been over eight weeks. Went online read the reviews this is a terrible company
Mr.Gee did a wonderful job, our problems are with the Restoration Co. (United Water Restitution Group.)
Eric came to assess our loss and was very flexible in meeting with me and very thorough with his evaluation of the hail damage. He was very cordial, efficient and professional. …
The billing system of this company is terrible and so is there response when I call. They bill me but I don’t recieve the bill for week, once it was 2 days before it was due. I just received my renewal billed February 18th , I received it March 3rd. I also tried to find out why the 1st payment is double, no response.
Been insured with them since 2008 and we were involved in Hurricane Michael 10/2018. This insurance did good as far a repairs to our home, however when it came to the contents in the conex box that were there for little over 2 years we …
Same than other customer, I took the police in March, 23 y June 21 I received the notice of cancellation because
Tile Roof Is unacceptable , Roof Tile Mortar is missing, Soffit,. …
Don’t use this company! Our house had minor damage from Michael. We have scheduled repair work, but the businesses have much back work. We sent records showing deposit on repairs, but company is threatening to cancel policy if not completed …
The company just dropped us without notice and send a refund check in the mail. After a couple of days of the refund we received a notice what we were dropped. I get the refund check Dec 10th and I get a letter in the mail what we were …
Just closed on a house and had insurance thru this company. Days after closing the policy was cancelled because of a $1000 claim made in 2017 by the previous owner. Now I have to start all overand look for new insurance. What a joke. Would …
I’m not sure why there are so many bad reviews, but I had a good experience with Florida Peninsula. They were attentive, thorough and polite during my entire claims process. Connie Avila and Sean Clarke were particularly helpful and were …
We paid our bill on time and it was received but they said they did not receive it. They expired our account to our agent. They are the worst company!
This company is as good as it gets as far as home owners insurance goes. When we start a claim as “insured” we think oh ….. I hate this. Florida Peninsula took that experience and every employee was unbiased, helpful, professional, but …
Florida Peninsula is a great Company to work with. I was very impressed with how quickly they expedited my Claim, even during the short work weeks during the Christmas Holidays. They are definitely an Insurance Company you want to consider when looking for Homeowners Insurance! Fast, Honest and Dependable!!!
I am currently dealing with a claim. This company has done everything they could to try and avoid paying what I deserve, I am still in the middle but so far am not satisfied with the lack of communication and their unwillingness to stand by …
I would give zero stars if I could. We purchased a home with a 5 year old roof, a month later they tell us if we don’t replace the roof within a year they’ll drop us so we sent over the 4 point inspection on the roof and “it wasn’t good enough”. They are money grabbers is all they are.
The continually worst experience of our lives! Two very different house, two different owners, not sure if it is just a Florida issue but we have NEVER experienced anything like this in Idaho or Washington! I’m happy to provide details upon request. Advice? Stay as far away from this company as you can!
We had couple hail stroms and Florida Peninsula Insurance Company came thru so quickly. Adjuster came to survey the damage 2nd day after I called, approval came within a week and I had the check to cover the roof damage in 2 more days. I …
Shady company and overpriced. When we first switched to them, they initially approved us and took our money, then turned around and claimed our roof was not up to par (only 13 years old on 30-year architectural shingles). Every company we …
Been with Florida Peninsula for over 20 yrs, never filed a claim until this year when we had a roof leak and a water leak inside home from the multiple storms and hurricanes. In addition because we are still in a pandemic businesses being …
My biggest complaint is the lack of communication. Difficult to find out where my claim was in process, when the checks were coming so I could pay the contractor. I continue to have an issue with the roof and can’t get FL Peninsula to respond to my calls or emails. I’ve left them and won’t EVER go back to them if I can help it.
If I could give this company a 0 I would! I have been a customer since 2010. They are inconsiderate to the fact that we are and have been in a pandemic for the past year. They are now threatening to cancel my policy for a re-roof. They sent …
Put in a claim for some water damage and a couple of other things several months ago. Florida Peninsula was supposed to send us a check for $8000. After a few weeks it hadn’t arrived. When contacted they said ‘oops’ we sent it to the …
Love this company! Customer service reps are always great. We unfortunately had to file our first claim, they handled it super fast. And hassle free.
Denied a claim after I had multiple companies check my roof. Every roofing company said that I suffered hail damage to the point that my roof should be replaced. Went to mediation and their rep had the nerve to offer me $800 to settle. I …
Paid an annual premium to this company in January for my family’s beachside home. It belonged to my parents for over 40 years and they always had it insured. When I took it over I had to purchase homeowners like I was a new customer. Had …
Stay very far away from this company! They have no problem taking your timely payments though will not properly pay out on a claim as promised. We have been waiting to be compensated for a mold issue we discovered to have gotten worst in …
I just signed up with this company within one month I receive a cancellation notice letter stating I must replace my Hot Water Heater or they will cancel me. (Mind you I have never had any claims. My Hot Water Heater works perfectly). So …
Since this is the first time that I have filed a homeowners claim in 30 years, I was not sure of the process. I’ve heard of others having a difficult time, but your process was extremely smooth and we are very appreciative. Thank you!
FPIC (a so called Florida company based out of PA) accepted coverage and full payment on my condo. They discovered a prior, $0 payout (and cancelled), water claim on my main home from another carrier (whom I will be commenting next) and …
How is it possible that I just bought a house and after a month they tell me that I have to change the roof of my house when I gave them an inspection so they can approve me. So now no one knows how it happened. My roof says it’s 5 years …
My name is Matthew Ellison and I am currently insured by Florida peninsula insurance.
In April our area had very strong storm systems move thru which left our home …
We got a quote from them and ended up choosing another insurance company. We let them know, never signed any paperwork and choose a different company. We then started getting calls about payment being due and then a bill and a insurance …
We are new Policy holders that are now shopping for a new insurance company.
Beware the bait and switch pricing.
You can get all the inspections, get a quote for your policy, accept that …
Thank you for making this experience as easy and comfortable as possible. Everyone in the company was polite efficient and got things rolling quickly I am back to normal and I really appreciate you as an insurance company and as a crew of wonderful people thank you very much
Overall a good experience for a very frustrating time in my family’s lives. This incident changed our lives dramatically for over a period of time, and I appreciated FP’s assistance in getting through this difficult chapter.
I was impressed on the kind of service I received from my home insurance company Florida Penninsula when I had to make a claim. As long as I own a house, they will be my insurers
Don’t use this company. You have been warned. At first you get a decent rate on insurance. Only to almost double your rate the next year for no reason at all. It’s really disheartening how an insurance companys can do this to you. No long term relationship, just go in for the kill as soon as they can.
It was easy, all involved were Extremely Nice, Professional and easy to communicate with!! Too bad you cancelled my policy. I would have liked to continue to use a company that was so nice to deal with.
I wish there was a choice above “Excellent” because my experience with Florida Pennisula and Vicki Landers far exceeded my expectations. Vicki is not only extremely knowledgible about roof design and construction (I should know because I’m …
Lived in my townhome for two years. Came home to find a blue tag from Florida Peninsula on my main water shut off valve and water pouring out everywhere. I reside in a small private HOA with 30 doors, everybody knows everybody. No one has …
After initially reporting a mishap, the adjuster responded quickly without knowledge of any possible damage. After evaluation we realize there was minimal damage, and we withdrew the claim. Even so, Alex/ Florida Penninsula responded again very quickly. We feel response time is so very important.
I am giving this company one star based on the only interaction I have ever had with them, beyond giving them money every month. For 13 years I’ve paid in full and on time. I have never filed a claim, meaning they have never had to give …
I had a relatively low amount of damges and I had no problem getting everything fixed without having your insurance company step in with financial assistance; however, I expect my yearly rates not to increase this coming year.
This was my first claim ever after owning homes since 1973. Once I understood the process it went extremely well. I was totally impressed with the handling of the claim. I highly recommend this company!
Suzanne was a pleasure to work with and made what I was fearful of being a confusing and long drawn out process, easy and painless. We have never filed a claim in our lives and Suzanne explained everything from beginning to end in great …
Mr. Hill was very caring, supportive, and went above and beyond to help me. I truly appreciate Mr. Hill and all he has done. I was really surprised by his caring nature and service he provided. If I had to sum up the experience Mr. Hill …
I had teir 1 solar panels installed back in Dec 2021, I went round and round withe the underwriters about what teir system I had, finally after submitting doc from FPL, it appeared that was good. Wrong, called my agent to see what the …
Read your policy carefully. As a matter of fact get a lawyer to go over it with you. I have about 25k in damages from hurricane Ian. But the ‘adjuster ‘ decided none of it was caused by wind. What? So my claim is denied. Never had any of these damages before the hurricane. I call this company fraudsters.
1 star is way too much. This company is the worst. They denied my mothers claim to get the roof fixed twice, then dropped us. We have missing and broken shingles, roof is literally crumbling on the deck. Roof has been thru several …
Kalayla Smith was extremely helpful. The company I work for was running into technical difficulties submitting documents to the insurance company, but she was super patient and stayed on the line until she was sure the issue was resolved. Excellent customer service. Kalayla, you’re awesome! 🙂 Keep being a blessing to others!
My claim was withdrawn after realizing my wife and I was talked into submitting a roof replacement sales pitch. The contractor told stories of other people’s roofing problems if they were not fixed right away. After a couple of days to …
I had a mold and water damage claim. I contacted the company and they assigned Scott Nathan as an adjuster. He contacted me immediately and made an appointment to assess the damage. He came the next day and he was very professional and …
Peninsula insurance, also known as Edison insurance was our insurance company when hurricane Ian hit us and blew our roof off. They were a little slow on the processing of our claim but that is understandable due to the catastrophic damage …
Terrible customer service from both your customer service department and claims. I called to get claims information on a client that we are trying to rewrite due to having a $17,000 premium at renewal on dwelling coverage that’s $250,000, …
This company is trash in their policy. I would not recommend ensuring anything with them. They do not have a have a heart it’s like speaking to a robot. I told an agent of theirs I was at the hospital for a major surgery and I could not …
So far my clients have been very satisfied with their claims process. In reference to them cancelling policies it is the agents job to do our internal underwriting on the property and ask the necessary questions before binding a policy with …