Fords Valley & Highway 278 Water CoOp

Utility, Fords Valley & Highway 278 Water CoOp

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Fords Valley & Highway 278 Water CoOp Contact Details

  • 9529 US Highway 278 E, Piedmont, AL 36272
  • 256-492-5886
  • Friday 8AM to 4PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 4PM
    Tuesday 8AM to 4PM
    Wednesday 8AM to 4PM
    Thursday 8AM to 4PM
  • http://fordsvalleywater.com/

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Fords Valley & Highway 278 Water CoOp Reviews ( 20 )

  1. One isn’t even on the scale !!! These people and business need to be shut down they have a poorly run business with lack of communication meaning ANSWERING PHONES !!!! I get hung up on when they do answer so I don’t know what to do

  2. I love the people down at our water company ❤️ they are the nicest people yet I moved from the city here and can I say awesome 👍 any time we have water problems they fix it right on time… …

  3. Rude! The absolute rudest customer service I have ever experienced. Someone always has a bad attitude even when you call/go in with a good attitude. I have never in my life been treated so poorly.

  4. This Co-op has many policies that are not posted anywhere in the building or in the by-laws. I believe that they make up rules as the go along to suit them. Example: $100 deposit for property owner’s $300 deposit for renter’s and you only …

  5. Lack of communication with the community. Current water system is out dated and future plans of upgrades have not been addressed in over 3 years. Unable to address issues or concerns at board meetings. It seems as if the left hand does not know what the right hand is doing.

  6. The rudest customer service I have ever dealt with nor are they willing to listen. I have proof I paid my bill and they are still stating it was not received before their so called disconnect list was generated. Therefore they are disconnecting my water! Total BS!

  7. This is a poorly run business. First they have a copy of the By laws that are not correct. They started that the quorum amount has been changed from 20% to 15% Alabama non profit corporate law states can only raise the percentage but …

  8. I got my water cut off today, paid my bill on 2/10/20 today is 2/17/20. I call and tell girl in the office told me sharply and rudely that I DID NOT PAY my bill, well I pulled it up on my phone, told her what date it went through and …

  9. They make up thier own rules to when the bill needs payed as they go. Dont pay on thier website. They wont honor it,even if you have a conformation number of day and time it was paid. You usually can pay a past due amount on or before the …

  10. Since this place changed hands 3yrs ago it is doing great. They have paid off a tremendous amount of debt. They now take debit ,credit and checks. It use to be cash only. You can also pay over the internet. We have a fantastic Board of Directors, manager and workers. Good Job guys! Looking forward to 3 more years of your leadership

  11. Has to be the worst utility type company I have ever dealt with. Board members think the people they serve don’t know what is going on; will not provide information to the members on where or how the funds of the cooperative are being …

  12. I posted a review a couple of months ago, but it appears it disappeared!!!??? I noticed that several reviews stated “have no business there” or “never been there”, but gave FAVORABLE reviews! What is that about? As a customer/member of …

  13. I hate that I even had to put one star. I ask to speak to the manager because the lady at the front desk is extremely rude and nothing she was saying was making sense! The manager doesn’t even come to the window sits in his chair and acted …

  14. I absolutely cannot like this place or the people who work there! They are awful and don’t give a flip about the residents of their community. It is never their fault. They will not listen to reason and will hang up the phone on you or walk …

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