We strive to enrich our community and pursue excellence one member at a time. See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
1010 Golden Springs Rd, Anniston, AL 36207
Best rates on car loans, hands ✋️ down.
Very poor and unreliable.
My bank
No way to deposit money after hours
Very friendly and compedent with my problem.caring and patient.
Waited at drive in for 35 minutes. Line didn’t move; went to Walmart.
Not satisfied with the whole banking experience with them.
Friendly staff! Has always met our financial needs.
Very good credit union to be a member at.
Will close all of my accounts with Fort McClellan. Have to take your hat off to deposit money into your account. What a joke. Haven’t seen the same teller in the last 3 months.
I was recently on vacation with family at the beach and I attempted to use the ATM for cash and was denied for some DNS issue. This was friday afternoon about 6pm, so my account was frozen with no access to my money until Monday morning …
My experience with Ft McClellan Credit Union has been a positive one. The folks in the Anniston and Jacksonville offices have been very cordial and pleasant to work with. Thank you!
The worst Credit Union in Anniston. If your looking for constant unavailable balances because of a system shut down from the previous day? This is your credit union. People with low credit scores do not come here they will not help you. …
RUN FOR YOUR LIFE!!! HATE HATE HATE HATE!!! ALWAYS HAS MONEY MISSING OUT IF ACCOUNT
Not too friendly of a place to do business and won’t help get u credit so u can do business there
They are hateful and will not assist you. I hate this bank. I’m trying to get everything going back through my other bank.
Drive threw is EXTREMELY SLOW. there should be no reason why we have to wait 30-45 mins every time we come here!
This is by far the worse Credit Union I have ever dealt with. I’m so lucky I never moved my money into it. It took over a month to be added on as an authorized user. The bank manger Beth is completely incompetent. She did all the paperwork …
Horrible service and very rude, they do not treat you like your a potential client, they treat you as if you are bothering them. Go to another branch maybe they will treat you better😊 …
They will not allow you to spend over $999 per day of your own money. They said you have to come in and give a 24 he notice prior to spending well hell I spend more than that on my bills in a week. And when signing up for the account they …
Modern day technology is big plus nowadays. This institution seems to still be using “90’s” technology.
System errors and unresponsive replies seem to be monthly now. Direct deposit’s …
We were not greeted by anyone when we first walked in. We stood in the lobby for a good 10 minutes before anyone acknowledged us. My husband was asked to take his veteran hat off when we got to the counter , but two men that were wearing …
How long does it take to get a new card….!!!!!! Been waiting 45 minutes this is ridiculous even after calling before hand .. People do have things to take care of…!!!!
After being a Member for almost 20 years Fort McClellan Credit Union changed their policy without notifying Members and as a result a check we wrote on our business account was returned. Very very poor customer service at the Main Office, I …
They are too picky on where you can use their debit card. Only a handful of websites they will allow it to be used on. They have flagged several of my bills such as car payment as fraud causing the payments to be late. A bank should not have that much control on where you can/can’t spend your money.
Take your money and go to another bank. Not good customer service at all. Very rude employees. A teller gave me 1700 cash after she already deposited it into my account. I take the money back and didn’t receive a thank you or nothing. Poor customer service skills…
Love this credit union. Seems like new management in the last few months. Lots of smiles and fast service.
I’ve used FMCU for over 20 years & they’ve been great to me…Keep up the good work….
I just really don’t understand why the drive through at the Noble St branch turns into a parking lot on Fridays. I have been in line now for 25 minutes and the line has not moved. Surely you have more than one teller. Not the same service we use to have.
Went to payoff my car loan with them. The loan is in my husbands name but I have made every payment for the past 4 years on it. I waited in line for over 35 minutes. Sent in my transaction and the new slip they make you fill out saying I …
It is always a pleasure to visit my local FMCU office. I am greeting by smiling faces that help me with my transaction or answer questions I have. I know with the Covid situation that wait times have increases. I commend the staff on staying positive and cheerful in thes unprecedented times.
I have moved back to Alabama and have visited FMCU numerous times in the last few months. Something has changed at the branches since I came years ago, the employees just seem nicer? It took me far less time to due business then I remember and my debit card now works. Someone is doing good things to this PLACE!!!!
FMCU has policies that should reflect modern day technology and capabilities. It is understandable to hold a check for 3 maybe 5 business days to ensure fund availability but 7 business days is not aligned with today’s technology.
I’ve been with fmcu over 20 yrs now same check going in there . Same month every month . Wife passed away in 2013 would not let my borrow til my check came in. Is the same story every time. I know banks that ssa sends check they make funds …