When your doctor writes you a prescription, we’ll be there to coordinate all aspects of your therapy. You can rest easy knowing we’re working with … See more
Read More| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
4010 Wedgeway Court, Earth City, MO 63045
Boycott killers.
Great caring staff!
Had an interview so no opinion
Shady dealings with Missouri govt.
They Suck
Really selling execution drugs. Tsk Tsk
They fricking sell execution drugs. THEY SHOULD BE PROSECUTED
Charged my credit card and didn’t even send medicine
Not a pharmacy, just a corporate office/warehouse location
Whenever l have called they have been professional and helpful.
Be prepared to be on hold over 1 hour and not to get calls returned
It is unfortunate I was forced to deal with this place through my doctor’s office. The customer service is a joke.
Always been very helpful with my daughter’s medication.
They call individuals to get their person information under false pretenses. This FRAUD. Will be reporting it to CMS. Run the other way. NOT ethical
We love foundation care my son has cf they go out of there way to make sure we get everything we need in a timely manner thank you foundation care!
If I could put zero stars I would! They are one of the worse people to work with. I would not recommend this firm as they do not listen to the customer.
I can’t give more stars because I haven’t spoken to anyone yet. Been waiting 35 minutes on the phone for the next available agent just to refill a prescription. Wrote this review while I wait……
They are very unorganized. They forget things and have to keep calling. It’s never from the same number, sometimes it’s even out of state so it’s hard to tell if it’s telemarketing or the pharmacy forgetting something again
If I could give them a 0 star I would. I’ve spent over 300 minutes holding to talk to someone! When I finally connected they put me on hold again and here I am. Don’t waste your time.
I think this place is great. I’ve been mad. Sad. Grumpy and they’ve still always had my medication at the door on time. Not to mention. Sent by FedEx. Classy!
They drop patients insurance with no notice to either the patient or the insurance company leaving patients scrambling to find an alternative supplier for live saving medical supplies that is covered by insurance. Shame on you for your lack of compassion and communication skills!
Foundation care has always taken good care of us as customers. My son has T1D and they call each month to make sure we get the supplies we need and on time. It is so helpful!
According to BuzzFeed News, this place pharmacy is selling execution drugs to the State of Missouri. Let’s hope every death sentence the medical personnel (pharmacists/techs) have participated in are in the best interest of their patients, otherwise these geniuses will probably be losing their licenses.
Boston Scientific uses this operation for replacement products. Their service is lackluster. Their customer care is terrible. It seems that they have 0 consideration for the effects being without control of a spinal cord stimulator. I have …
Awesome customer service and they ship the medicine very quickly. I have always received my medicine within 1-2 days of placing an order. Not sure where all these negative reviews are coming from.
I have no choice but to get my medication from them. Their customer service is HORRIBLE! I have tried for 3 weeks to talk to a pharmacist. Nothing! Was guaranteed a call back from the manager. What a joke!
This place is an absolute joke…. customer service lacks communication skills. They Give you the run around on every little detail involved with ordering medication… countless times i have been told one thing and then it never happens. …
I called to get the copay amount for my husband’s prescription, and they would not give it to me “per HIPPA”. They needed his verbal permission. I researched HIPPA on the Office of Civil Rights website and it states, “HIPPA allows health …
Messages not returned, long wait times on phone calls, packages don’t always arrive when they say they will. Once my insurance denied a claim and they waited several days to call me back. The people I talk to always seem nice but the service is horrible
I have multiple children with cystic fibrosis which means lots of meds and Foundation Care is thorough and timely helping make our difficult lives substantially easier. I’ve used them for years and most pharmacies fail you, but not this …
More interested in dollars than patient health. I take enzymes to digest my food. This “specialized” greedy pharmacy sent 3 month supply in the heat of summer. I never asked for the 3 month prescription. These enzymes are heat …
Note to self: Read Reviews before selecting who you give your business to! The writing was on the wall; I needed a compound pharmacy and mistakenly went for a convenient location. This place was the worst. Maybe they have a few good …
Just got a call from them that read like a scam six ways from Sunday, but turned out to be legitimate (Allergist accidentally sent it there, or something). Worse off they had called my Mom’s phone instead of mine so that added very little …
Don’t work with them their policy on how they charge you is RIDICULOUS !!!! Last year my insurance didn’t cover a medication called EnteraGam so I was charged $79 because they said if your insurance doesn’t cover it, you can get it at a …
Today I got a call from this company claiming they got information from my doctor for my prescriptions. They left a message to have my personal information ready when a representative picked up. So…I called back for kicks and giggles. I …
I have been a customer of foundation care for 10+ years. Prior to 2018 I would have given them 5 stars for customer service: sadly, since they have been acquired by Acaria Health Solutions this pharmacy has gone from outstanding to …
I used to have a wonderful experience with them and moved all my prescriptions over to them two years ago because of how convenient and communicative they were. All of that is in the past. Since this whole Acaria acquisition/merger BS …
They are handling a order for equipment for me. And I have gotten nothing but the run around. Or people that will not call me back. No one knows the managers names of the department. I can’t seem to even get them to call me back. The …
I had no choice but to try and work with this pharmacy to get a specialty medication for my 5 month old. I have called every day for almost a WEEK to try and get this medication mailed to us. The doctor has put in the order, they’ve been …
I have been getting my Dexcom supplies from Foundation Care starting in January of 2015. I have always had excellent service. Supplies always arrived on time, the gals in the Diabetes department always called at the right time to check in …
Really wish i could give this company 0 stars!!!!!
RUDE CUSTOMER SERVICE!
I have been using this pharmacy for almost 4 years. In the beginning, the …
I really wish I could give this company zero stars. Since Foundation Care has been bought out by a larger company(AcariaHealth Solution), their quality of service has plummeted substantially. The ability to order and schedule refills online …
I used to work for this pharmacy. Do yourself a favor and stay away from this place. The management is horrible and the way they run their pharmacy is just as bad. It’s a shame also because with the correct management, this place could flourish but they refuse to treat humans with common decency.