Fox Pest Control provides free inspections & same day service in Rochester. With over 10 years experience and helping over 50,000 homes and businesses.
| Friday | 8AM to 9PM |
| Saturday | 9AM to 4PM |
| Sunday | Closed |
| Monday | 8AM to 9PM |
| Tuesday | 8AM to 9PM |
| Wednesday | 8AM to 9PM |
| Thursday | 8AM to 9PM |
333 Metro Park Ste M-108, Rochester, NY 14623
Perfect support system. The only thing I have to say is that the plan is for an entire year. They do long-term treatments. So you only get four visits, but they offer free targeted visits in between, so if you combine the two, you get a nice deal
We had Mike from Fox Pest Control come out to give an inspection and service to our home. He was very knowledgeable in the field and took his time to explain the treatments that he was applying and what we should expect thereafter. Mike …
Ashley performed our first treatment yesterday with Fox. She was extremely pleasant and informative, explaining everything she was doing… So far I am very happy with all aspects of service and looking forward to a lasting business relationship. Thank you! Dave S.
We signed up with Fox with others in our neighborhood and they gave us a deal we couldn’t refuse for treatment options. Fox has been out twice in the past 2 months for our monthly spraying. This past time, Jared came and inspected the house …
Had our initial treatment done this week- waiting to see how it works but have heard good things and the customer service is phenomenal. From the representative that came and talked to us to the people in the office and especially White who …
Great service from Fox!!! We’ve has several issues this summer…all of them different…they were quick to respond to our needs each time and fixed the problem each time. Their service people are always so polite and courteous, very …
Fox pest control is highly knowledgeable hand provided excellent service. Josh was very nice, easy to talk to, and put me at ease. The work was performed efficiently and he did a great job. I am very pleased with Fox pest control and highly recommend their services. Thank you!
Brady knocked on my door Friday evening to introduce himself and Fox Pest Control. He was polite and personable and knowledgeable, so much so that I signed up on the spot. They already service several other houses on my street so I knew I …
I have again had a positive experience. Will was very professional and personable. It rained the day of the appointment and he came back the very next day to apply product to the outside property. He listened and addressed in real time as I …
Today I called with a question regarding our treatment service. The receptionist said she would text Chris and have him call me. Chris called right away. In addition, he sent a technician out to our home. Joe arrived within the hour! He was …
Had my 1st visit with JOHN F. today from FOX PEST CONTROL, excellent way to start service with FOX! Extremely nice, personable and seemed to really care about our needs and protecting the house inside and out (spiders, hornets/wasps were …
Jeremiah came to chat with us, as neighbors were already using Fox’s services. He was clear on his services, the rate for quarterly treatments and even came back to speak with my husband when he got home from work. He was great with my dog …
This is our first year using Fox Pest Control. They did a thorough job explaining their services over the phone and it was very easy to set up a convenient appointment. Our technician, John, was very friendly and took his time explaining …
My technician was very professional and courteous would recommend him for any job or house that I would ever own very on time and proficient his name was Steven Joerger
I am always pleased with the service I receive from FOX and this visit was no different. I wasn’t home when the service was provided, so I got a follow up call to make sure I was satisfied and had no questions. Dru Long added a note to my …
Christopher was a pleasure to have at the house, he did a great job!
Tony is awesome! He listens to my concerns and addresses them with real life experience from his life. He is efficient and respectful of our home, family and time. We have had very few issues since our second treatment and I feel confident …
I continue to receive stellar service from Fox Pest Control. Zach is a pleasure to work with and is very thorough. He is very knowledgeable when it comes to pests and the best ways to protect our family from insects like yellow jackets. I have always had a great experience with Fox and highly recommend them!
Very responsive and professional. Chris Gonzalez was a pleasure to have in our home. Everything was explained, questions completely answered, and recommendations given. Friendly and courteous service. Highly recommend!
We have always had a positive experience with Fox! They have helped us on many occasions. Most recently Derek was out to service our new home. He took the time to make sure our action plan against yellow jackets was best suited for our needs. We so appreciate his help!
Great company. They come out promptly and do a great job. I have noticed a big reduction in the bees and stink bugs. They were mindful of a robins nest in a wreath near the garage door. Highly recommend!
Landon came to my door today and introduced me to Fox Pest Control. I was just looking for a new company to take over pest service. His knowledge and honest demeanor, convinced me to give the company a try. Within hours, Ashley showed up …
White and Skylar were awesome! Very knowledgeable and clear/upfront about the process and everything this service entailed.
I appreciate how friendly and professional White was when he came by for the …
Derek and Jake were great at our initial treatment. They were thorough, listened to the issues we were having, and took their time on our property to make sure all areas were covered. For Jake’s first day on the job, he was very engaged, …
Just had our first application by Fox Pest Control. Ashley was very pleasant and very professional. She was also knowledgeable and spent some time explaining the process and all the materials used. I’m very happy with the service, hope the results are up to the same level
Anyone who lives in Rochester knows that our summers are short and can be just as fierce as our winters, lots of sun, high heat and more humidity than we know what to do with. …
Our service technician Joshua was outstanding!! He was very professional and is a tremendous asset to Fox.
We contracted with Fox after our neighbors chose them for pest control on their properties. Dan came promptly and after the treatment, gave us good advice on how to improve our occasional carpenter ant situation. He was detailed and professional and overall, we are very happy with the service. We highly recommend!
Our technician was Ashley of Rochester. She was very pleasant and very thorough! She identified a wasp nest in a siding crevice and removed them completely. I recommend this company highly. Reasonable prices and courteous service. I feel …
Chris Gonzalez was a very professional and polite. Arrived on time answered my questions and showed m. A really pleasant experience with Chris!e what the product does to the wasps. It was a very pleasant experience with Chris! I would definitely recommend Fox.
They are awesome! Staff is extremely friendly and knowledgeable. Seem to always go above and beyond.
Hi, We are very pleased with our experience. Chris did a terrific job, answered all our questions and the two bees nests are now done. The first he took away and the second is in the exhaust to the furnace and he recommended waiting 5 …
Very responsive and knowledgeable addressing a pest issue. A reliable service with courteous technician.
Great experience. We had yellow jackets that decided to make their home in our walls. Our technician, John F, arrived right on time. He was very friendly and courteous. He took the time to explain everything he was doing and what I should expect. I am extremely happy with the service he provided.
Ashley came to our home today on time, was courteous, professional , thorough, engaging and easy going. She was flexible and sweet with our two 9 month old 60 pound puppies as well! She did a great job and I highly recommend FOX pest control. Ashley, thank you and you were fantastic!
We were very pleased with our service. As promised, they arrived the same day that we called. Mike, our technician, was very personable and attentive to our concerns regarding the carpenter ants we have been dealing with. He explained …
This is our first experience with this company and we have been pleased with the cooperation and professionalism shown us. Jon N. was our first tech and he was very helpful with describing the work he would be doing and providing flexibility in scheduling our next appointment. We wish Jon much success with your company.
I have been happy with Fox Pest Control all each and every time. Courtesy (free) revisits are a huge plus whenever there is any issue at all, and are very much appreciated. Their technicians are always professional, friendly, and courteous …
We have had a great experience so far. Laken was our sales guy and he was very friendly and sold his company’s services without being overly pushy. Ashley, our tech who came out to do our first service was very friendly, thorough, punctual …
Greatly appreciate the communication from the office and technicians. Thank you for such a great service.
After a scheduling snafu in the morning which the company promptly fixed, Josh came and found the source of the problem, explained what the treatment would be and helped us feel confident that our issue was going to be resolved. He was …
Dan came for our first treatment and he was polite and informative. He was kind to our dog and cautious with our vegetable garden. He is a good representative for your company. We were also very pleased with Tyler who first spoke with us and was very helpful and patient with both me and my husband.
This is one of the best services I have ever used. There is a lot of communication before and after the service call to make sure we are all on the same page with what is being done and when. …
Fox is a top-notch company that responds quickly anytime I reach out to them. Their service is always friendly and professional. They made last summer and more enjoyable place in my yard. And also in my house without spider, bees or flea problems! Highly recommend!
This company is fantastic my tech was Ashley she did a great job. She was friendly and sweet and explained every thing she did in detail. She is the best. And Paul who explained the company and what they do was also a wonderful sales person, did not push me at all to sign up. These to people are the best, keep them forever.
Just had my first treatment with Fox and couldn’t be happier. Ashley was the “Pest Pro” who came and not only was she very thorough but she was simply one of the nicest people I have ever met. She explained everything she was doing and …
First impressions are lasting impressions. Ashley, the Fox Pest Control technician who visited our home to do our first application, was polite, professional, informative and thorough as I walked with her during her work. I have met two …
We used a different company to take care of a yellowjacket problem and were not happy with the cost or the results. Enter Fox Pest control and Chris Clark. WOW. Words fail to explain the professional, knowledgeable and amazing service we …
I have only seen a few yellow jackets. Since spraying.
The Gentleman who sprayed was so nice to me!
We recently switched after many years with same company. The old company would come to house and not even bother to ring bell to let us know they were here. They would spend less than 10 minutes and leave. Phil from Fox was wonderful. …
My previous provider was Terminix with whom I cut all ties after several missed appointments and dissatisfactory customer service. So, yesterday was my first encounter with the Fox Pest Control which I had selected after reading mostly …
John R. took care of our house for its quarterly check up. Great guy to speak with and extremely knowledgeable. Completed exactly what was asked of him and his recaps are so helpful and reassuring. Amazing service!
Technician was informative as to what he would do and asked if I had any requests and did them all as requested. I was pleased with his service.
Overpriced and unprofessional. Please note if you sign up for this service they do not treat your lawn only the perimeter of your house. They will come to your house, spread insecticide around the perimeter only (takes 5 mins) then leave …
Very happy with their service! We’ve been using them for a little over a year now, and they have cut the presence of insects in our house down to almost nothing. We used to have a vacuum dedicated to stink bugs… However, we’ve only seen 2 …
The Fox Pest Control team and service are fantastic. We’ve been using their service for about a year, switching from a larger corporation to support a local company. I don’t usually leave reviews, in fact this is my first ever Google …
Josh is great. Knowledgeable, professional and thorough!
Brody was extremely helpful when taking my information over the phone. He made sure we covered exactly what kind of services I needed and was able to schedule same day service at a good discount. Tyler and his crew did a quick and thorough …
**Edit** Zach came out and did a great job for us. We’ve been with Fox almost a year. We had our second application. Allan was great! **A sales rep came to our house on Friday. I can’t remember his name, but he was knowledgeable, polite …
I used Fox Pest Control at the recommendation of a friend and after reading all of the positive reviews on Google. The first service was to spray the whole house for an initial base fee. I was told that pests should decrease within two …
Chris was very informative about the products he was using, the plan for treatment, and what to expect from the service. He was pleasant and polite. We are very happy with our choice to go with Fox Pest Control for our home’s needs. Thank you for the wonderful service!
I recently signed up with Fox Pest Control in Rochester, NY, and so far so good. I can already see a difference after only a couple of visits. John Franklin was the tech that serviced my property. He provided excellent customer service. …
We are new customers that just received our first treatment from Mike. Great great and great customer service. Mike took his time and inspected every area of our home. He explained in detail how he was going to treat our home. We will …
Chris Gonzalez showed up on time and was very professional. He took the time to explain all our options and did not pressure us at all. In the end we decided to go with their yearly plan and we were very pleased with the first service.
Our sales associate was friendly, knowledgeable, and good at his job because we were signed up before we knew what was happening. …
I was impressed with the knowledge that Mike had when treating our home & what the solution to our woodpecker problem should be. He was very professional, thorough & personable. This was our first treatment but I have a great feeling that …
My experience has been good. Good explanation of what he was going to do. I’ve seen carpenter bees flying around looking but haven’t seen any land or try to make holes. So the treatment seems to be working. Also no ants this year.
Josh was great! He arrived on time and took care of all my concerns. I have used Fox for a year now and have been more than happy with the service they provide. …
Very disappointed in the service. Paid $250 after using a $50 coupon and they have not been good at all. We still have many spiders and when calling to ask if they would spray again because their service underperformed they argued with me …
Austin came to our house today in Syracuse and gave a detailed description of the job and what best fit our needs. He was fantastic. He was very friendly and never pressured us to sign. Hunter came about an hour later and did our initial …
It was a good experience . The sales representative gave a good presentation and made us want to give Fox Pest Control a try. Our service appointment was two days later and our technician Michael was very good . He was Experienced, …
Fox Pest control is extremely professional and knowledgeable. They explain the intricacies of their service in layman’s terms. Tony, our service representative is very detailed and thorough. In addition, he is really nice and his demeanor …
Landan and Tony were awesome! They were very polite and congenial. Both men explained the services they were providing and made me feel comfortable about all that they did. The service was expedient and very professionally handled. …
Outstanding!!! Honest, hardworking and reliable. Matt in sales was fantastic and great with his follow up in selling us our spring spray and web cleaning. Their team of field techs are extremely professional, Mike, Shawn and Jake were …
Chris came out and immediately got to work. He saw a chipmunk run into the a while near the house and was determined to find it. He was very informative about the products he was using, the plan for treatment, and what to expect from the …
We just moved in and had a preventative treatment done…Stephanie came and did a great job. She was very nice, professional and thorough. I am very happy with the service she provided my family. Thanks!
Our technician, Brian, was great! He took time to review what he would going to do on his visit, was on time, professional, and courteous. This was our first visit with Fox Pest Control and it was a very nice experience.
My experience with Fox Pest Control was great!! Before bringing in Fox Pest I had another exterminator come in for the same problem and they said there was nothing they could do. Chris Gonzalez came in and clearly knew what he was doing. He …
UPDATE: The yellow jacket nest is gone however they may have moved to a different spot at the front of the house above the window. Called Fox and they sent Sarah out. She was awesome! Great communication and very friendly. Sprayed the …
Great experience so far with Fox. Derek was very thorough in inspecting my home and explaining everything he needed to do to rid my home of areas of concern. Kendon was also very informative, patient and knowledgeable when I called to …
Our technician was friendly, prompt, and informed us as to what was to be done today.
Haven’t had an issue. They’ve been to my place twice as i signed up for 5 applications over the next 12 months regarding clicking noises we heard in the walls… very nice people, plenty of notifications on visits so you’ll know when the …
Jacob came out to our house tonight and was nothing but professional. He was a bit later than we had planned and he apologized quite often. He addressed any issues we had and even had concern for our pups.. He let us know how to keep them …
We have been seeing a lot of spiders and webs. They came back and did a cursory web removal and minimal spring even though I pointed out many webs around the house.
I am thoroughly impressed with the professionalism and ease of communication with this company! They offered out neighborhood a group discount (they were treating several houses at the same time) and made it so easy to set up! Jordan came …
The experience was more than I expected. Jonathan was great to work with and answered all of my questions. He took the time to be thorough where our problem areas were and was extremely thoughtful with his approach. We have three pets and a …
Signed up today for the Home Protection Plan and received our first treatment service tonight. Jake made the enrollment process quick and easy and we received a great deal! Dyson showed up on time and did an excellent job treating both …
Did a very professional job of quality. Sprayed for numerous insects a set traps for mice. Looking forward to working with them
Very friendly, professional and dedicated! Recommended to family already! 🙂
I received excellent customer service from our technician Brian. He was patient and thoughtful. It was nice of him to call ahead to alert us that he was on his way. My husband and I are so glad that we have Fox for all our pest control needs.
I was looking for the best company for work with the problem that I have issued for months I’m looking over the internet for the best one in reviews! Find this one make a call and set up a appointment easy! But the first pro who came to my …
Joshua has performed routine service at our property for about a year now. He is professional, friendly and knowledgeable.
Antonio did a great job finding where mice had gotten in and identified where traps for mice and spiders needed to be. He listened and attended to our needs. He did an exemplary job!
Thanks Antonio !
Absolutely awful. Not only are they probably double the price, they make you sign a contract which will auto renew, and won’t actually cancel my contract. I have asked multiple times in writing and by phone, for it to be cancelled. They …
Great experience with Fox Pest Control and Brian! Service was fast, and they were able to get us in day of calling. Everyone explained how it worked so well, and we feel 100% confident in our choice to use them. Brian was great and we can’t …
Chris was great. You might want to supply your people with something to put dead rats in.
The customer service at FOX was amazing. Jordan, our sales person was respectful, professional, and engaging with my 2 year old son. Ryan S (normally out of Buffalo) came only an hour or so later for the treatment. He was also respectful …
Thanks so much for continuing to offer an organic option for pest control!! The technicians are always very helpful, professional, kind, and knowledgeable.
Christopher’s professionalism was impressive. He called early to make sure I had enough time to get the house ready for him to treat and he was very informative. All around great guy and great service!
My technician was extremely professional, thorough and communicative.
I called Jimmy, who was referred to me, because I had dozen and dozens of bees in my daughters bedroom. Due it being past 5:30pm on a Wednesday, he was home for the night but immediately got a hold of Brian G that was at my house in 10 …
Matt was very helpful and very informative, he explained everything he was doing and was very professional.
Today we had service done by Christopher Gonzalez very professional, knowledgeable and informative. Hopefully he will continue to provide service to our house and backyard. …
Excellent customer service when you call and my technician is Sophie and she is absolutely amazing, she’s been with us for about a year and always takes great care of the house, she’s definitely one of the reasons I stay with Fox
The technician was prompt, courteous, and professional. I would recommend this company to anyone.
Great appointment with Chris today to get rid of a wasp nest in the basement. Very professional and courteous. Explained everything very thoroughly, and got the job done quick. Will definitely use them again in the future! …
I absolutely love this company. All of their techs have been friendly and knowledgeable. Scheduling an appointment is easy and the response is quick!
Joshua was very polite, friendly and efficient.
Before he left he asked me if I had any questions and reviewed the service he did!! Thank you!
Tyler S. was our technician and he did a wonderful job! He was on time, professional, thorough and very knowledgeable about pests and the products used.
Technician Chris Gonzalez was here from fox pest. So he dewebbed our high eaves and peaks to take down any spider webs and spiders. Chris also sprayed a residual spray around your foundation to keep away any flying insects including bees …
Fox Pest Control was absolutely awesome. I called around for estimates to control spiders- they offered the most comprehensive treatment plan for a really reasonable price. They scheduled me quickly at my request. My representative (Alex) …
Good Service Contract with per incident support included. Well worth the expense…
Service was promptly scheduled and on time. Service technician answered all my questions and offered explanations of what he suggested, what he was doing and why, and discussed placement of bait traps and showed me how traps are secured and …
Everyone at Fox Pest Control seems genuinely interested in making sure the customer gets the services they need, understands the work to be done, and then completing the services quickly and efficiently. …
Very thorough and professional – explained all he was doing, Very impressed with roger
Great service, great tech(Steve Joerger).
Steve is a great asset to this company.
Jose(Manny) is a very responsible, caring, professional and reliable technician.
The tech.(Roger Tate) explained every thing of the job indetail and was very friendly and helpful.
I have a bee problem as well as tons of mosquitoes this year and box elder bugs. Each technician that showed up was on time called or came to the door to introduce themselves. Very professional and very nice people. Will recommend this …
I have been a fox pest customer for 3 years now. In year one, we had bee problems. They were exceptional in that they came back multiple times to fix and double check that our issue was resolved. …
Austin found a ground bees nest and took all precautions to eliminate the nest. His treatment is working and bees are beginning to leave their home.. Austin was very friendly and explained the process that he administrated. Way to go Austin!
My service technician Antonio Gonzalez is amazing! Antonio’s level of customer experience is exactly what anyone would want from a pest control service. Antonio remembered the concerns I had from last season. He made sure to ask about any …
I had my yard sprayed for mosquitoes today and John Rodriguez serviced my property. He was very professional and extremely thorough when spraying my yard. He also was very informative and explained to me what was being done and let me know …
I explained to him that in past you have dusted all the shingles and the eves and wood. I did not see him come by my window to do this. was gone very quickly.What did he do?
Antonio Gonzalez has completed our quarterly service many times. A friendly technician who listens to my concerns and always gives an honest answer. The service works well for my property. Thanks Antonio for being a nice guy!
Pat is a great technician. He’s professional, friendly and provides great customer service.
Rafael is always the BEST! He genuinely cares about any problem (or potential problem) that we may be having and works with his knowledge and expertise to professional handle everything…along with your wonderful staff, he is the reason we are so happy with Fox..thank you
Amazing customer service from the time of placing the initial call for service to the actual service. Zack was great, professional, and very informative!
Sophie is by far one of your greatest assets! She knows her business inside and out. She’s knowledgeable, professional, throughout and possesses outstanding customer service skills. She deserves a bonus and promotion!
Completely eradicated bug infestation in the basement at the egress window; Removed bee nest from pocket below our mail post; Pest control services are provided as often as needed/requested; Very pleased with this company
Service Tech, Chris Rossi, was excellent – felt very confident that he knew what he was doing. He spent a great deal of time at my home making sure to address the areas of concern. Very happy after first visit!
I continue to have bees in the same areas they supposedly treated! Please help me guys! Would like to see a manger at this point. We have bees inside and out!
Our technician Steve was very professional,knowledgeable and thorough.Very pleased with Fox pest control
I have been using Fox Pest Control for years and they are the best. The customer service is excellent and the technicians are extremely knowledgeable and professional.
I did talk to Chris before he started the job, always very nice, personable and professional, thanks Chris!
Mark Did an excellent job very professional kept me posted for when he would arrive and very friendly, happy to be getting rid of the bees
Zach is always professional and friendly. It is a pleasure doing business with Fox.
Walter did a great job of listening to all the issues I wanted addressed and formulated a plan to complete each one of them. I continue to find Fox a top notch service and recommend them to everyone when asked.
Can’t say enough positive things about Fox Pest Control and their technicians. We’ve had Josh to our house quite a few times and he’s friendly, professional, thorough, and knowledgeable!
Zack was thorough, efficient and knowledgable!
I am confident that our mice issue will be solved
Rafael was very friendly and knowledgeable about what was needed to be done to remove the hornet and wasp nests and then protect my home from further infestations.
I absolutely love Fox Pest!! Two reasons, first my house has never been so enjoyable outside and inside since I started service. Second is my technician Sophie! She truly cares about customer service and her service has been outstanding! Thanks Fox Pest and Sophie!!
This company offers a quarterly service. Each quarter targets different insects and pests according to the time of year. They start with an in-home extermination spraying with a environmentally friendly product. Then they maintain the outer home so that insects do not come back into the house. Very good service and quality as well
Steve was amazing!! Very friendly!!! I was very happy with my service and he explained everything he was doing and what is was for and made sure I was satisfied with our service before he left!! Thank you so much!!!
We already had ongoing service and then saw a mouse in our house. We called to scheduled a visit and our technician Colin was prompt, professional and very helpful. Because we already had their service, we were not charged for this visit …
This was our first treatment from Fox. We elected for the whole house annual program. The technician, Manny, was excellent. Called in advance, was on time, professional and explained the process in detail. Looking forward to good results!
Great first time experience with Fox. Our technician Noah was very helpful, listening to the issue we were having with ants and clearly explaining the service he performed to help address that. We did not see any more evidence of ants after a a few days post-treatment.
A salesman came to our house and offered us a 4 step service. We were having issues with ants and a mice by the shed area so we decided to sign up for. We got a very reasonable price. After two visits we started to find Big spiders inside …
We weren’t sure of the details of our contract with FOX…Pat was kind enough to contact his office to find out. He did a good job of spraying , inside and out.
I ASKED IF HE WAS GOING TO REFILL THE BAIT FOR THE MOUSE TRAPS OUTSIDE MY HOUSE. THEY WERE NOT REFILLED LIKE i ASKED. I UNDERSTOOD THAT HE ACKNOWLEDGED MY REQUEST.
Where we live, there are critters. Lots of them. Fox sends polite, professional techs with all the right tools to keep the critters out of the house.
We have seen an amazing difference already with the amount of stink bugs in our house. We have an older home and they have become an increasing issue over the past few seasons. When asked, our technician, Sophie was very informative on how the product works and what to expect. She is extremely professional and does a great job.
I highly recommend Fox Pest Control for all your extermination needs. The service tech, Manny Rodriguez, did an outstanding and very professional job spraying my house for flying insects, ie, wasps, hornets, & yellow jackets. Manny …
I had the best experience with Fox ! Their response time is very quick , from explaining the process to pricing and having Matt at my home the very next day . Matt was informative and very kind . I’m very grateful I chose Fox !
I love FOX. For the first time in a long time I have been able to enjoy my summer.
Jose was very friendly and answered all my questions about services. He took care of our insect issue quickly, checked rodent bait traps and sprayed to prevent future infections. Great service.
I found a bunch of mounds while doing yardwork in my new home and called Fox Pest control for assistance in determining what the mounds were and how to get rid of what was living in them. I signed up and paid 169 dollars for the first …
As with ALL of the Fox technicians, Chris Rossi was extremely professional and friendly. He called 30 minutes before arriving, introduced himself and thoroughly explained exactly what he was going to do, asked for any concerns I might have …
Fox Pest Control employees are always courteous and knowledgeable. They do a great job keeping the bugs away!
Antonio Gonzalez was excellent in servicing our Pest Control needs today. He is extremely personable and professional.
Had a decent sized wasp issue around the house, and Chris Gonzalez did a fantastic job helping. He was thoughtful, thorough, and made quick work of those wasps. Keep your fingers crossed that he comes to your job if you need it in the future – he did great.
After two call and discussion with 2 week follow up tech sent to house this is why I refuse to continue with this company:
1. Receptionist asked for a card to “confirm” my original appointment but did …
Chris has been here previously and he’s knowledgeable, personable and goes above and beyond to help us solve our rodent and pest control problems. Thank you soooooo very much!
Raphael went above and beyond to immediately respond to my discovery of cockroaches in my apartment building. He took care of the issue and he went out of his way to keep the lines of communication open. Thank you Raphael!
We’ve been getting carpenter ants lately so we called Fox Pest control and someone was at our house the next day. MANNY showed up and he was awesome! He was friendly, good with our kids, and explained the process very thoroughly. My …
Manny came to spray for spiders and all other insects and he was very professional and very nice to work with. He was very informative and walked me through the process. They’ll be back in a few weeks for a follow up so I’ll update my review then, but so far, great service at a really good price.
Every tech has been friendly knowledgeable and does a great job. Ernest was tech today and was wonderful!
Austin is always so respectful and very knowledgeable! He explains what he’s doing and provides great feedback! Thank you Austin!
Excelente jobs came to my house and explained everything that they need to be done and I call them back they came to my house next day I recommended them 💯 the best out there and Thank you for the service …
Chris did a great job servicing our house. Very courteous, professional and knowledgeable.
Just started with Fox Pest Control for my apartment bldg. Their service tech was on time, explained everything he was doing and scheduled a two week follow up return. He was polite, courteous, and knowledgeable. So far so good!
I had Ralfiel from fox pest control come to my house he treated me as if I was family took care of my every need highly recommend using this company and taking full advantage of the yearly contract this company deffinelty deserves a ten out of ten and they always call you back to make sure the need was meet
Rafael is both extremely professional and approachable. He answered every question I had and as a fellow veteran, I truly appreciated him.
The technician was very responsive and professional. He was also efficient in his delivery and had excellent communication skills!
Roger Tate came to my house to take care of our spider problem. He was professional and answered any questions I had. He took care of the exterior and interior of the house.
Steven the technician was very friendly and very knowledgeable as well.I was very impressed by the suggestions of how to resolve our mice situation.I will highly recommend this company to my family and friends.
Joshua was thorough and examined my lawn because I have heavy bee activity. He followed through and completed the work. He is excellent to work with
Mark Kirkland was wonderful, so patient as I was juggling a ton of things and he made sure kids and dog were not outside. Did a wonderful job!!
Joshua R. was very thorough and professional. Answered all questions. Fully explained his services. He is an asset to Fox Pest.
It is always a pleasure to have Joshua treat our house. He is knowledgeable, friendly and professional, and explains exactly what he’ll be treating.
Set up a perimeter around house that backs up to a Chinese restaurant. Came back several times to check up on controls that were set. Gave valuable recommendations to combat mice coming from the restaurant and very friendly office staff.
The technician was very polite and thorough. I received an advance call so I’d be ready. He let me know what he was doing at every step.
The technician was great. He dug out a ground bee nest and sprayed the remaining bees. He was informative, friendly, professional and got the job done efficiently.
I recommend Fox’s to everyone. While it is an expensive service if they are only coming every three months, they will come anytime in between for free, so if you ever have a problem, they are well worth the price. Everyone from the people on the phone to the service people, are great!
Had two yellow jacket hives in close proximity to the front of our house. Chris came by, was professional, explained exactly what he was going to do, and even let us watch from inside the safety of the home. Good guy to talk to as well. Would easily recommend.
I greatly appreciate AUTSIN !!!! He was very helpful with the work received!!! I give him 1000 + percent. I’m definitely not happy with the sale representative Hayden Williams that gave me a lot of false information!!! However Austin did a great job also explain information about insect I did not know !!
Wonderful company to work with. Always professional. Our technician, Christopher Gonzalez, did a fantastic job treating our property with pet friendly products.
I have used Fox pest control for years I thought they were very overpriced and not needed in the winter but I continue to use the service. I started in Rochester and when I moved to Syracuse I stayed with the service I was talked into it by …
the service was great. we caught lots of moths in traps and are waiting for Monday follow up appointment. Matt was great.
today 9-12 josh was great
Fox Pest Control “Gets It”. Outstanding customer service from the office staff to the technicians. All the technicians that have serviced our property are professional and have so much knowledge. Follow-up is great to make sure the problem is taken care of. We have been working with Colin for a while now. He is awesome!
Our tech always does a great job! We appreciate the call when he’s completed the service to explain what he’s done.
We moved into our new house last June and had an issue with a hornets nest in the basement. We called FOX Pest Control and they came within two days to remove the nest and treat the area. At that time we decided to pay monthly for their …
Technician was very friendly and helpful. Educated me and gave me advice on what to do for future references. This is my second treatment with fox pest control and I am satisfied with my services.
Austin called ahead and arrived as stated. Assessed the problem area and explained his removal process. He got started right away. He was able to remove the nest and cleaned up the debris from the walkway after he was finished. He was knowledgeable, quick and efficient.
Tech that arrived same day I requested service was amazing! Friendly, knowledgeable and made us feel comfortable.
I absolutely LOVE Jose and Tony!!! Both technicians are super professional as well as very kind and friendly. Both gentlemen make sure to take the time to explain what they are doing and what the next steps will be. I highly recommend Fox pest control!
Mark treated our shed, house and exterminated a bee hive for us today. He was amazing with a great personality and dedication to his work. Thank you for sending Mark to treat the issues we were having with pests.
Roger is Very thorough and professional. Explained the whole process and I was very pleased with work
My husband called Fox Pest Control last year to help us with our ant problem that we have had for years and have had other companies come and spray but they never go away. I can say we haven’t had them spray since maybe September and by now …
Antonio G. is our service tech and he is amazing. Super personable, knows his pest stuff and very accommodating. He deserves a raise for outstanding professionalism. …
Very great company. I called they cam same day and he listened to my concerns and took his time and addressed them all
Antonio with Fox Pest Control was the technician who came to my house today and was awesome in so many ways!
He was incredibly patient with me with all of the questions I had and answered …
Thanks, Steven! Appreciate the explanation of what you were going to do when you arrived today. Sorry about the barking dogs and a nonworking doorbell! Stay warm!
Noah is very thourough and well versed in rodent control as well as our other services Noah helps us with. Very happy with Noah.
Joshua is knowledgeable friendly hard-working always on time great communicator. One of the best people that we deal with.
Service received was very well described. Service technician was very polite and friendly asking if I had any concerns and thoroughly reassuring me that all would be taken care of.
Zach did an amazing job! He was very friendly and educational! Would absolutely recommend him!
Noticed a big difference after a year of using Fox, service is great. Our tech Rafael is always informative, thorough and helpful!
Pat is always thorough, takes the time to explain what and where he treated. We have noticed a significant reduction in bugs/insects since we began treatment.
Fox was here today and explained today’s application. I expressed concern since heavy rain was forecast for later. Austin explained everything and answered my questions. Great job!
We just moved into our new home and we noticed a wasp nest. I called them and they came out the same day and did our 1st treatment! I already feel at ease knowing the wasp are on the way out!!
Austin is very pleasant! He let’s you know when he’s on his way and when he arrived. He asked if I had any concerns. Answers all my questions!
Then he let’s you know what he will be doing. I love that this company will also include my basement and garage for bug and insect extermination. Very pleased!
Zach was very attentive to my observations and needs, and placed traps down because I have two cats. He also sealed up any points of entry and exit he found and removed any spider webs he found on the outside of my house. Thank you.
Roger Tate did a fantastic job and hope to see him back again for our regularly scheduled pest control work! Very professional, on-time, great service.
I only wanted ground bees sprayed in late summer. the contract was not present at the time of service. The technician had me sign an electronic signature pad, two weeks later, after I called regarding a lot of bee activity in my yard still. …
Sean was very courteous and professional. I had a fruit fly problem or rice flys. Whichever it wash solved..Apparently he knew where to spray because the problem is now gone. …
I’ve been using Fox for several years now and now at two locations. They are always prompt, profession and extraordinarily thorough. I plan to stay part of the Fox Family for as long as I own my home.
Professional from beginning throughout the job. The technician was a great guy who knew his stuff. Explained everything to me in a way I could understand what he was doing. Did a fantastic job. ! Thanx so much.
I’ve had a continuing mouse problem at my 100+-year-old 3-family property. Roger was out yesterday and did a thorough check throughout the property. We may not have it solved yet, but we are on-track! (Tenants don’t always alert me.) Can’t ask for more, given our realities. Very professional.
I was a customer for years, I told them I wanted to pause service and that I would call to start serviceback up. They came out and serviced my home without my consent anyways. Sent me a bill saying I owed $150. After speaking with …
Zachary was my technician,he was friendly, punctual, explained the process and gave me details of the service. He was very helpful and his customer service is excellent. Thanks for everything
We’ve been using Fox Pest Control for a few years now and they’ve always been professional, knowledgeable, and responsive to requests. We’ve noticed a significant decrease in the number of insects in and around the house since we’ve started using their service. Antonio goes above and beyond is a true asset to your company.
Joshua Rodriguez (the tech who most recently visited) has been visted our house in past and he does a good job making contact with us when he arrives, explaining what’s happening each round of application. Looking forward to the next winter round, doing an internal spray. 2 thumbs up!
When I first signed up for Fox Pest Control, I was told by Jesse Kortes that the cancellation fee would only apply if we switched to a different pest control provider, and that we wouldn’t have to worry about the fee if we fell under hard …
It’s hit or miss on how mindful the technicians are. For example, given that most homes have wall to wall carpet and given the weather, they should either wear shoe covers indoors or kick off their boots (Not all of them think of this). …
First I would like to say thank you to Jason he was absolutely wonderful very helpful. The technician that came out today sorry my daughter in law don’t remember his name but he was absolutely wonderful she FaceTime me he explained to her …
We are very appreciative of Antonio Gonzales’ visit today! He is always a delight and does his job very well! He explains what he is doing and always asks if we have any other concerns, etc! An excellent Fox employee.
Chris is a great technician at Fox Pest. Makes sure to walk around the property with you and address any problem areas that the customer may be having. He is extremely professional, knowledgeable and friendly. He has done a great job servicing our home.
Note this is a monthly service fee and a year long contract. I had them come out in June never received any e-mail or invoice in the mail. I received a call that my payment had not been received. Upon looking through all my files ( paper ) …
Fox Pest came out to address Hornets and Yellow Jacket bees. They were going into the eves of the house. The technician sprayed using a pole and said they should be gone in 3-5 days. They are not gone and it is now on day 6. When I called …
I had signed up for thier 1 year service, and was actually looking to cancel with the company. While I saw a small decrease it wasn’t drastic enough to justify in my mind. I had my last planned service scheduled for today 9/15 and spoke …
John Rodriguez did a thorough job of inspecting my property and treating a hive in my attic. He explained everything to me and carefully sprayed both outside and inside my rooms. I do not have many yellow jackets coming in now and the few that did were unable to fly well and soon died. I am very pleased with FOX PEST CONTROL.
Chris has provided extermination services to our home multiple times and has been a joy to work with. He’s always professional, friendly and very knowledgeable. Most importantly, the services provided have always been effective. Highly recommend Chris and Fox Pest Control.
This review is about Matt Nolan, the technician who treated my home for pest control. He was very professional and knowledgeable about the current treatments. Matt thoroughly inspected my home and made treatment adjustments where needed as well as explaining the process for the coming weeks.
Josh R. is a fabulous technician and is a wonderful customer service representative for Fox.
Josh R. always answers our questions completely and patiently, making this such …
We have relied on Fox for many years for several different problems. The team has always been impressive; quick to respond, efficient, polite, and knowledgable. Always explaining well. Always keeping us informed of upcoming visits. Excellent service
Noah was great – very polite and informative. I did tell him i was surprised to have his visit as Fox had not called previously. Seemed i was not the only one!! Its not critical to get the phone alert but it helps to avoid any conflicts …
Today Mark treated an area by my front walk where a giant ground wasp, called a cicada killer, decided to move in. He was polite, friendly and informative. This service was already covered under my policy. I have Fox spray the exterior of …
Noah was out today and is always prompt, courteous and thorough. We have a bait box near the pool heater as a mouse had chewed the wires and cost us a new heater. Noah checks it, fills it a s needed and communicates if there has been activity. He is very competent and professional.
Our tech (Chris) arrived at the moment I received some bad news about a family member. We were visibly upset and he picked up on that immediately. He was so polite and apologetic and insisted that he reschedule so we didn’t have to worry …
We’ve been using Fox Pest for the last couple years to provide routine maintenance to our home. We purchased one of their plans and have been very happy with the service. They come out once a quarter to spray and check on any issues with …
We called in between our routine maintenance service because we noticed wasp activity. Our technician, Matt, was great about calling ahead and letting us know that he was on his way for the appointment. Unfortunately, we were not able to be …
Fox Pest Control has been great for us. Manny has been our technician lately and has been a pleasure to work with. Always on time, lets us know exactly what’s going on and what he’s doing to help us, and very courteous and friendly too. He …
My technician Josh does an outstanding job. He located a yellow jacket nest that has been a real problem and dusted them. He is always very knowledgeable and courteous when he comes. I’m happy and grateful for his service.
They do a great job! We just recently signed up and Al thought they did have to come out a couple extra times for some bees, we have had good luck since. For our vole, field mice issues- we haven’t had a single problem since day one! The …
Antonio was fantastic. He came by and took care of the wasp issue we had in the yard. When finished he warned me the wasps were very aggressive after the treatment, and to wear a mask if I mow the lawn in the next couple days due to the dust they used for treatment. Very happy with his service. Thank you!
Since contracting with FOX for quarterly services I have been extremely pleased. My house backs up to dense woods, so the techs have set up check stations on the perimeter of my property. They keep an eye on those and come inside to …
There was a tech who provided excellent service and during his time with the company I had no problems. He took his time and really did a great job. Others started coming instead of this tech and work speaks for itself. Pest problems are …
My technician was Matt N. Matt was very pleasant. Matt gave suggestions for how to achieve the desired outcome. I appreciate that Matt provided education about safety around materials and what I could expect. Matt showed respect for my …
On July 22nd I was approached by a fox pest control guy at my house. He was trying to sell me service etc. I politely told him I’m not signing up for anything without consulting my spouse and if I was interested I’d call him back. Well the …