I was there today for my son that had an ear infection amd all the nurses including the dr were sitting at there desks along side of the dr as he was on the computer the whole time noone came in the room not even the dr so we left this hospital is a discrase if something ever waa wrong with me i would never wanna be here
Nurse help is not bad….this place needs a new head doctor…..very unprofessional….couldn’t understand him when he talked….could have acted like he cared less!!
Unorganized, cramped, snotty staff. Staff is literally on a private call with family while checking us in. You’re better off letting the Lord take ya..
took my son in today for his mental illness. i explained he is a recovering addict. his mental illnees is peaking. what does the dr. do? gives him a script for anxiety a addicts dream. wth
I took my 3 toddlers in today. We were the only people there & still was there for 1 1/2hrs. We went because, my 4 yr old hurt her ankle. The doctor hardly looked at it. Said it was nothing & sent us on our way. I left with no more comfort than I came with!
I normally don’t review at all but I’m very upset with how slow this waiting room is. I just want to be seen to have a strep test and I’ve been here approximately an hour after signing in and they aren’t even busy. Find a different hospital to go to if you want to save time.
I was forced to go there by paramedics. It was either that or no help. They refused to take me to my preferred hospital. I went in with severe head pain on one side only, pain in my neck, shoulder, and arm. Weakness on one side and …
Spent 1.5 hours waiting for a lab to be ordered that I scheduled the day before. Told both the assistant and the secretary it was just a lab nothing else, so literally needed a piece of paper to get said lab. Not a person in the waiting …
Went in because I had broken a tooth and it was very painful so I had an infection that was causing me pain in my eye and ear on top of a throbbing toothache.. doctor walks in opens my mouth and said yep. Tooth is broken, find a dentist. …
I have been a patient here several times over the years…all experiences have been positive. In the last few years they have updated a lot of their major equipment allowing people to get major testing done while being close to their hometown!
Love this!
Doctor ran two tests was in ER for 6 hours and was never checked on until the doctor came in. Nurses just sit behind the desk doing hardly anything. Just chatting. I dont think I’ll be back rather drive farther for much better care.
Had an awesome crew, extremely thorough. I wasnt even aware when the amazing lab lady started my blood work until she was almost done. What many people refer to as a “bandaid shop”…. nope… got EXCELLENT service & very thorough. The only reason it didn’t get 5 stars was wheb I left I noticed I had a script filled out to someone else
My experiences lately with all 4 visits when I took my Dad for 2 and daughter for 2 have been as pleasant as a hospital visit could be. I felt the hospital
did a thorough job and very attentive during the visits.
What kind of hospital hires a “doctor” that tries to entrap a family in their hospital on Christmas and refuses to listen to the family or help with a solution? And then to call DCFS on the family and claim medical neglect because they want …
Had severe food poisoning while on the road and was transported by ambulance to this hospital. They got me right into the ER and began immediate treatment. For being so violently sick I was treated really well, the doctor was fantastic as …
My boyfriend worked here for 6 months and was let go because he couldn’t see the small stuff. After telling them he had several eye surgeries, and they said that they would work with him. They play favorites alot, and if you work …
My wife and I both have been treated for numerous medical issues and accidents. The staff is kind, caring and very professional.
People have to remember that our hospital is not a big city, television program …
Just had my annual mamogram. The staff were all helpful, and professional. No long wait was done quickly.. Thank you for providing the service here close to home.
The ER staff just don’t seem to care or have professionalism. I could hear the nurses at the station talking about how this older woman with dementia is annoying and the woman was sitting in the hall asking to go pee. You can get better …
0/5 stars!!! I was literally asked to leave the walk-in clinic waiting room during a flare of my trigeminal neuralgia because I cried from pain in the waiting room. Another patient kept asking someone to help me. I was told if my pain was …
With three kids, I have been in the ER for everything from stitches to X-rays, to abdominal pain to head injuries. EVERY TIME we have gone in, we have been seen immediately, had compassionate staff, tests run and read immediately, and …
I’m writing this review In regards to another review that Jodi Garrett wrote… first of all you don’t know the full story of why your boyfriend was terminated. Not only could he not see the dirt that he was supposed to clean he just …
nursing homed
Disgrace to the County
The wait. I suggest going to Herrin, Marion, or Mt Vernon.
The nurses & staff are exceptional..
Nothing major there, but the lab and ER have helped my wife and I and have done a good job working efficiently and quickly.
They don’t really seem to care in the emergency room.
I have received prompt, courteous and professional care in both the clinic and the emergency room. Franklin County is fortunate to have the hospital.
human resources person Rhonda Boehne does not return phone calls or emails. Strong indicator of the (LOW) level of service they provide.
I was there today for my son that had an ear infection amd all the nurses including the dr were sitting at there desks along side of the dr as he was on the computer the whole time noone came in the room not even the dr so we left this hospital is a discrase if something ever waa wrong with me i would never wanna be here
Nurse help is not bad….this place needs a new head doctor…..very unprofessional….couldn’t understand him when he talked….could have acted like he cared less!!
walked in emergency, told my name, $623.00, got 2 eye drops in each eye, 4 eye drops, $75.00,
the doctor that did the actual dropping, …
Unorganized, cramped, snotty staff. Staff is literally on a private call with family while checking us in. You’re better off letting the Lord take ya..
took my son in today for his mental illness. i explained he is a recovering addict. his mental illnees is peaking. what does the dr. do? gives him a script for anxiety a addicts dream. wth
I took my 3 toddlers in today. We were the only people there & still was there for 1 1/2hrs. We went because, my 4 yr old hurt her ankle. The doctor hardly looked at it. Said it was nothing & sent us on our way. I left with no more comfort than I came with!
I normally don’t review at all but I’m very upset with how slow this waiting room is. I just want to be seen to have a strep test and I’ve been here approximately an hour after signing in and they aren’t even busy. Find a different hospital to go to if you want to save time.
I was forced to go there by paramedics. It was either that or no help. They refused to take me to my preferred hospital. I went in with severe head pain on one side only, pain in my neck, shoulder, and arm. Weakness on one side and …
Spent 1.5 hours waiting for a lab to be ordered that I scheduled the day before. Told both the assistant and the secretary it was just a lab nothing else, so literally needed a piece of paper to get said lab. Not a person in the waiting …
Went in because I had broken a tooth and it was very painful so I had an infection that was causing me pain in my eye and ear on top of a throbbing toothache.. doctor walks in opens my mouth and said yep. Tooth is broken, find a dentist. …
I have been a patient here several times over the years…all experiences have been positive. In the last few years they have updated a lot of their major equipment allowing people to get major testing done while being close to their hometown!
Love this!
Doctor ran two tests was in ER for 6 hours and was never checked on until the doctor came in. Nurses just sit behind the desk doing hardly anything. Just chatting. I dont think I’ll be back rather drive farther for much better care.
Had an awesome crew, extremely thorough. I wasnt even aware when the amazing lab lady started my blood work until she was almost done. What many people refer to as a “bandaid shop”…. nope… got EXCELLENT service & very thorough. The only reason it didn’t get 5 stars was wheb I left I noticed I had a script filled out to someone else
Painfully slow at everything they do…just go to Mt.Vernon or Marion and save yourself the time:
My experiences lately with all 4 visits when I took my Dad for 2 and daughter for 2 have been as pleasant as a hospital visit could be. I felt the hospital
did a thorough job and very attentive during the visits.
What kind of hospital hires a “doctor” that tries to entrap a family in their hospital on Christmas and refuses to listen to the family or help with a solution? And then to call DCFS on the family and claim medical neglect because they want …
Had severe food poisoning while on the road and was transported by ambulance to this hospital. They got me right into the ER and began immediate treatment. For being so violently sick I was treated really well, the doctor was fantastic as …
My boyfriend worked here for 6 months and was let go because he couldn’t see the small stuff. After telling them he had several eye surgeries, and they said that they would work with him. They play favorites alot, and if you work …
My wife and I both have been treated for numerous medical issues and accidents. The staff is kind, caring and very professional.
People have to remember that our hospital is not a big city, television program …
Just had my annual mamogram. The staff were all helpful, and professional. No long wait was done quickly.. Thank you for providing the service here close to home.
The ER staff just don’t seem to care or have professionalism. I could hear the nurses at the station talking about how this older woman with dementia is annoying and the woman was sitting in the hall asking to go pee. You can get better …
0/5 stars!!! I was literally asked to leave the walk-in clinic waiting room during a flare of my trigeminal neuralgia because I cried from pain in the waiting room. Another patient kept asking someone to help me. I was told if my pain was …
With three kids, I have been in the ER for everything from stitches to X-rays, to abdominal pain to head injuries. EVERY TIME we have gone in, we have been seen immediately, had compassionate staff, tests run and read immediately, and …
I’m writing this review In regards to another review that Jodi Garrett wrote… first of all you don’t know the full story of why your boyfriend was terminated. Not only could he not see the dirt that he was supposed to clean he just …