This is William Crane at 399 gas plant rd in Moore I went and paid $500 in cash for gas to brought out driver left a bill saying I owe $500 bad for business
I was having a problem with my account, but once it was brought to the attention of Jim Cannon, it was quickly resolved. Thank you for listening and addressing the situation with concern and professionalism.
When another gas company refused to continue to serve us (they said because our driveway is too narrow — we think because they had too few customers in our area) Freeman Gas was quick to respond an handled our situation very professionally.
Currently have service with Freeman. Called company to pay bill. Was put on hold only to be hung up on. Called back, put on hold again, and once again hung up on. Called a third time and phone went to after hours voicemail. YOU JUST LOST A CUSTOMER FOR WANTING TO GET OUT OF THE OFFICE BY 5:00.
I am extremely disappointed with my experience trying to get a gas tank installed at my home and get the gas logs up and running. Two days now there is no show, no phone call nothing. I even called and asked when to expect the crew and they …
January 29,2018- Stephen has been wonderful for keeping in contact with me about getting a heater fixed in my house and always very professional, clean and a pleasure to talk to. A few in the front desk staff needs some help in the …
I bought 200$ worth of gas the other day and still havnt received any! I told them we were completely out of gas, with 2 young children and I am 35 weeks pregnant myself. We still haven’t gotten any gas and it was 16 degrees when I woke up …
My daughter was having some college friends to our mountain cabin house. We needed propane to heat the cabin. Freeman Gas was easy to work with in setting up an account and filled our tank the next day. Very appreciative.
Very happy with the service and product choices. Tommy & Raye were so helpful and easy to work with. Received a full explanation of how to use and can’t wait for football games with my new fireplace!
These people are very undependable. You set an appointment for someone to come out and give you an estimate on installing gas logs and they never show up or even call to reschedule. It is now 4 days later from the set appointment and I’ve still not heard from them. Undoubtedly they don’t need anyone’s business.
Website does not work for bill pay has been broken for over 6 months with no way to fix. There hours are only good for people who can find time in their day to call them during their work day. No weekend hours unless you want to call …
We have called since Friday about the gas smell in the yard! Called twice and the receptionist says go turn something right on the gas tank! And we called back the same day smell still loud she says I’ll call someone out! No one never came …
Updating my previous poor review. We had a rocky start with communication glitches for several weeks but now that our oil furnace has been replaced by a company recommended by Mr Floyd Freeman and the tank is finally here and filled we feel confident that this will be a good relationship that we can trust.
If I could give them 10 stars I would. This company is one of the most pleasurable company’s to do business with I have ever had the pleasure of being a customer of. Melissa Edwards is so friendly, helpful and appreciates our business. …
We went through our home warranty to have them come a fix our gas fire place. An older gentleman cam out out, told me he would order the part. At the time we had just bought our house, and was still traveling back and forth between AZ and …
I have been a customer for close to 20 years, and I have been satisfied however my last experience was not pleasant. Since there is no other propane company in Spartanburg I am stuck with them. The people in customer service are not …
Friendly people
Floyd is always helpful
Just simply GREAT Service!
Great Service, Fast, Professional and reliable
Good people great place
Fast, efficient and everyone was hometown friendly.
Called for prices
Love the staff and the service, as well as the product.
The Manager of Customer Service is very professional and gets the job done.
Nice selection of fireplaces and friendly sale staff.
Nice people do things right.
Very nice guy
Cant wait for our fireplace
Very friendly and helpful staff. Reasonable pricing
This is William Crane at 399 gas plant rd in Moore I went and paid $500 in cash for gas to brought out driver left a bill saying I owe $500 bad for business
Everyone was friendly and helpful. The service guys were timely, efficient, and knowledgeable. The price was exactly as quoted.
Very friendly staff and the best showroom I have ever been in.
Great prices, friendly techs, but took there sweet time getting to my house…may have been over booked.
We have been a customer of Freeman Gas for over 20 years. Good service and friendly employees.
I was having a problem with my account, but once it was brought to the attention of Jim Cannon, it was quickly resolved. Thank you for listening and addressing the situation with concern and professionalism.
When another gas company refused to continue to serve us (they said because our driveway is too narrow — we think because they had too few customers in our area) Freeman Gas was quick to respond an handled our situation very professionally.
Currently have service with Freeman. Called company to pay bill. Was put on hold only to be hung up on. Called back, put on hold again, and once again hung up on. Called a third time and phone went to after hours voicemail. YOU JUST LOST A CUSTOMER FOR WANTING TO GET OUT OF THE OFFICE BY 5:00.
I am extremely disappointed with my experience trying to get a gas tank installed at my home and get the gas logs up and running. Two days now there is no show, no phone call nothing. I even called and asked when to expect the crew and they …
January 29,2018- Stephen has been wonderful for keeping in contact with me about getting a heater fixed in my house and always very professional, clean and a pleasure to talk to. A few in the front desk staff needs some help in the …
I bought 200$ worth of gas the other day and still havnt received any! I told them we were completely out of gas, with 2 young children and I am 35 weeks pregnant myself. We still haven’t gotten any gas and it was 16 degrees when I woke up …
My daughter was having some college friends to our mountain cabin house. We needed propane to heat the cabin. Freeman Gas was easy to work with in setting up an account and filled our tank the next day. Very appreciative.
Very happy with the service and product choices. Tommy & Raye were so helpful and easy to work with. Received a full explanation of how to use and can’t wait for football games with my new fireplace!
These people are very undependable. You set an appointment for someone to come out and give you an estimate on installing gas logs and they never show up or even call to reschedule. It is now 4 days later from the set appointment and I’ve still not heard from them. Undoubtedly they don’t need anyone’s business.
Website does not work for bill pay has been broken for over 6 months with no way to fix. There hours are only good for people who can find time in their day to call them during their work day. No weekend hours unless you want to call …
We have called since Friday about the gas smell in the yard! Called twice and the receptionist says go turn something right on the gas tank! And we called back the same day smell still loud she says I’ll call someone out! No one never came …
Updating my previous poor review. We had a rocky start with communication glitches for several weeks but now that our oil furnace has been replaced by a company recommended by Mr Floyd Freeman and the tank is finally here and filled we feel confident that this will be a good relationship that we can trust.
If I could give them 10 stars I would. This company is one of the most pleasurable company’s to do business with I have ever had the pleasure of being a customer of. Melissa Edwards is so friendly, helpful and appreciates our business. …
They are very reputable gas company.
Yes I would recommend Freeman Gas
We went through our home warranty to have them come a fix our gas fire place. An older gentleman cam out out, told me he would order the part. At the time we had just bought our house, and was still traveling back and forth between AZ and …
I have been a customer for close to 20 years, and I have been satisfied however my last experience was not pleasant. Since there is no other propane company in Spartanburg I am stuck with them. The people in customer service are not …