Yesterday, December 9, 2013, I received a bill for services rendered September 25, 2012. That was fifteen months ago. So beware, when you think you have covered all expenses, don’t sign off on your budget – you might get a bill from this organization way down the road.
These horrid people can’t tell the difference between a TBI or a mental issue even when, Rules, ethics,protocols and guidelines dictate that you look for any and all physical problems before ever leaping to a mental one!
Tne nurses were always nice – but I can’t say effective. – Doctors didn’t do much really to help my mom – more got her stable – A doctor even said that “we haven’t done that much for her” “we don’t really know what happend – not the …
Unless your seriously dying don’t waste your time or money. Went in for a broken hand which I knew was broken, took an xray which is fine I guess since they don’t “know” for sure it’s a broken hand which it was. Then had to wait an hour …
The Nurse Practitioner was very unprofessional. I came in to be treated for depression, and she made me feel like my depression didn’t mean anything. She was also in a rush and very uncompassionate. Not once did my nurse ask if I needed …
My wife was transferred to Freeman West after suffering a heart attack. Upon discharge 6-26 her medicines we brought in were not returned. The charge nurse in cardiology area one could not find them when we phoned on 6-27. A pharmacist …
Do NOT go to Freeman. My sweet girl had to have a chest x-ray today due to her being sick for over a month. The x-ray tech walked off and left her on the table and she rolled off and fell FOUR FEET to the floor face first. We spent the last …
On Wednesday, January 24th, 2018, our 38 year old son was life flighted from Grove Oklahoma to this hospital. Although he passed away two days later, the staff, from the cooks in the cafeteria to the doctors were wonderful. The respect …
Daytime triage desk workers are careless, short with everyone and god forbid you have an UNOPENED drink with you, after you have been here waiting with a patient for 7 hours. Keep in mind the patient I was with is borderline mentally …
Filthy! I’ve seen cleaner gas stations. Dust bunnies in rooms, finger smudge prints on walls, mold in bathrooms. Plus it is completely run down. Did not even want to sit on the furniture-stained with God only knows what. A good portion of the staff looked as though they hadn’t showered in days as well. Simply gross!
I had a terrible experience with this hospital, asked for pain meds on third day – ignored. Another patient yelled all night and day for nurses, so the rest of us had to fend for ourselves. I was given bad information, and sent home with …
As an employee of Freeman I am very upset about the lack of care and communication we have experienced here at Freeman West. Among other issues we explained to the triage nurse that my daughter is allergic to surgical tape, her response was …
My grandson took his infant daughter (14 days old) to the ER yesterday after being unable to keep any kind of nutrition down. The nurses who examined and treated this baby were extremely patronizing and appeared judgmental to my grandson …
I was trying to take the HR Survey after having a great experience with the HR department. Unfortunately, I was unable to access the site. So, I would like to leave a review on here. Pam McCracken in the HR department has been such a …
Went in for an MRI,I was supposed to be there at 9:30,arrived at 8:45,had to wait for two hours for another person to get done who was by the way late!He was supposed to be there at 8:00, I was pissed theygave me a $10.00 gift cert for having to wait so long.If you are late you should be put in the back of the line….
I had emergency gall bladder surgery tues the 23rd of april at Grove Hospital and was sent home feeling pretty good.That afternoon something happened and i was overwhelmed by severe pain.Finally after dealing with Grove hospital and they …
Huge time wasters. Call you to pre-register and then go over everything again when you get here, after they make you wait 30 minutes. The system could use some streamlining. …
Horrible. I felt like a number, never a patient. Overwhelmed undereducated staff and an obvious feeling of get it done and get out. I had a laprascopic gallbladder removal. The doctor and anesthesia were the nicest most explanative …
I have never seen a more uncaring facility in my life My husband is sitting here with massive pain from a kidney stone. And he has been here for 10 hours yes you read that correctly 10 hours and we have not left the waiting area except for …
Worst ER EVER!!!! My father was rushed there with stroke symptoms after slurring his words, and passing out at my moms bedside (she was an ICU patient there). There was not an ounce of compassion, no NIH stroke scale, no recheck of vitals, …
My husband was transferred from Grove, had a room waiting for his admission, had chest pain with elevated cardiac labs. The next day he had a heart cath with positive findings was prepped for bypass surgery, he had his surgery. The care …
my experience at Freeman’s was wonderful when I went into er I had a crash knee leg and I can’t bend it the doctor was very jam and before I knew it he had it straightened at all was so grateful for The tenderness in the care they gave to me
So far the care of my husband in the cardiac unit has been way less than acceptable. He has gotten almost no sleep since arriving in his room following surgery yesterday. He has to ask multiple times for anything he needs. His urinal has …
Came in and we were the only ones in the waiting room, still had to wait 2 hours to get called back….many others came in and went ahead, since when does someone with a drug addiction and going in for detox come before a pregnant woman …
Horrible experience with MRI. They couldn’t get an IV on my mother and made multiple attempts before getting someone else to try. Huge hematomas due to not holding pressure. My mother has copd and anxiety. They kept telling her she was …
Went to check in for blood work, someone was ahead of us, it’ll be a few. Took the girl at the admissions desk around 30 minutes to check that patient in for their labs, never called or communicated with us that it was our turn. Then she …
I went in for a major surgery. The place was dirty in every room. The statement was because housekeeping did not like to come into those rooms because they’re so busy they didn’t get cleaned very often. The student nurses that came in …
I just sat for three hrs with my 3 year old son in waiting never was called back my son is such a tough boy was so tired he fell asleep on my shoulder while 5 people went back If I could give them a 0 thats the rating they deserve… What a joke
On my way to Freeman hospital with Heart problems I called them to make sure my insurance was in network. They assured me it was. Then I receive a bill from Gateway Emergency Physicians contracted through Freeman. They are not in my …
I came in to Freeman with symptoms of pneumonia at 15 weeks pregnant. The doctor at the ER was very thorough and my nurses were compassionate and experienced. The only thing that took this review from a 5 star to a 3 is, the hospital …
I stayed overnight in maturnity ward after a procedure and the nurses & techs didn’t check on me really. I had to ask them to drain my catheter bag both times. They forgot to put on the things for my legs to prevent clots, did it right …
My son was transferred here from an Urgent Care for a possible appendix infection. Waites 2 hrs in waitong area (them knowing he was coming) and another 45 mins for a damn dr to see him and still nothing. …
My wife was at ER from 12:30 pm until 7:30 pm and during the first five hours she was left to sleep after she was given a pain shot and dye to drink for a CT scan. At 5:30, they stated that they were releasing her. When asked about when …
I didn’t like how short handed or laziness because one tech started changing my bed. Left me in chair without a call button and never came back. Had to yell for help…and I just had hip replacement done. Not good
My wife spent 4 nights in Freeman last week having our first child. I couldn’t be more disappointed in our stay. Cleanliness was terrible throughout the hospital. The public restrooms were not cleaned once the entire time we were there. Her …
I recently went to Freeman for Acute Appendicitis and stayed there from May 23-27. I got in around 2:30 in the morning and I was helped right away. The staff was very understanding and very friendly throughout the whole process. I felt very …
Brought my mom to the er tonight due to her falling and hitting head on a metal object and being bruised all over her body from falling, I had to pick her up and help carry her into the house. My mom has went once to the hospital in her 63 …
I am a retired nurse and I would never recommend this hospital to anyone. My 62 yr. brother who has lung cancer, COPD, emphysema, and heart disease was seen in the ER for severe shortness of breath and extreme weakness. He was in the ER …
Being sued my a NON PROFIT HOSPITAL for a bill my insurance would have paid ironic they are non profit but they are willing to go to court over money….
I figured since Dr. Steve Couch likes to leave bad reviews on random business pages without knowing who/what they’re about, I’d just leave a bad review for his occupations page. I was hoping you guys would have a good review rate so that my …
Very few updates. Didnt keep us informed. When you have a family member in the ICU it is scary and to be told you can see them in a few minutes and go up and ask after an hour and a half and be told it will be another half an hour with no …
My husband was brought to the ER after falling and hitting his head. He was left in the waiting room for hours with a collar on that was choking him the whole time. (I’ve also had two other experiences with family that had to wait in the …
Nice folks, but amazingly slow to find a bed or give updates on admits. Seem like they really don’t understand why others may want to know why relatives or others may be wanting updates. They have really lost what it means to be customer …
This place deserves 0 stars. We have been in the ER for more than 4 hours with a 14 month old baby. Workers are standing around doing absolutely nothing and conveniently know nothing. I think Freeman Hospital should quit wasting money on …
I had went to Freeman due to chest pain. From the ER to ICU to cat scan the nurses,doctors and all the other people were wonderful and supportive. Thank you
Hi my name I just wanted to say thank you every one for being in the medical field but as a person with MRDD or mental retardation some call the needs to be more child like or retro room and more activities for the people with mental …
Very kind and caring for me when I came in for spontaneous appendicitis. The women at the front desk seemed ahgrivated and annoyed with me when I was describing my situation, but everyone from then on was incredibly helpful!
When we bought our new house we were remodeling some. The baby was walking around after we finished and tripped over a hammer. Her ankle twisted and we heard a loud pop and she couldnt put weight down and she bumped her head. We took her to …
Don’t come to this hospital for anything unless you want to contract a staph infection. The staff is unsanitary and very under qualified. This place smells like a morgue.
My girlfriend is here for bleeding and she is pregnant, even though they have great baby care they have the worst wait periods my sister always told me but then I read the reviews and realized damn it’s TRUE I’ve been waiting 5 hrs almost …
They treated me like complete garbage no kindness. They acted like I should never come into the hospital. Came in there thinking I had pneumonia or bronchitis and they treated me like I was an idiot. I had nowhere else to go doctors plus …
I have yet to have a good experience trying to get care here. If your insurance allows you to use any other hospital, do that. Slow, unhelpful, and no one takes initiative or responsibility. No one calls you back if you leave a message, …
The post operative staff took very good care of me. It takes dedication and patience to put up with a patient like me. When i am sick i am the worst. This crew is very professional. It takes a fine balance to take care of someone at their …
We’ve been here for about 7 hours. 2 hours ago they told us we’d be doing a CAT scan, we’re just now getting started. This is ridiculous, and an awful place for medical help.
Wait 16 hour no help no Dr they don’t care about you but there money only they don’t about people in the ER they need more help and Dr that care God help them the hospital is back to everyone they don’t care if we die
Every time I go to freeman hospital. You could be dying and if you don’t have the co pay thay purty much tell you to go over in the corner and die because thay are not going to do anything for you but tjsy can rip off your insurance company …
We’ve only dealt with the hospital via phone as we are out of state and had a relative in the hospital. That being said, their phone operators lack something to be desired. They answer the phone in an abrupt manner, they shuffle you off to …
Would rate 0 if could. Horrible. My mother went into the ER in severe pain and they told he that they won’t do anything because she wasn’t throwing up. They treat their patients like trash. We went to Mercy ER and they were nice and thoroughly examined my mom and they didn’t treat her like she was stupid.
MY ADVICE DONT GO THERE NOT EVEN A DYING PERSON HAS A CHANCE AT SURVIVAL THEN DONT GO THERE I got to the er at 12 exactly, my mom got me a wheel chair because I fell and couldn’t put any weight on it. Despite my mom asking, they took …
The emergency room is a joke its sad I see nurses and doctors standing around and joking, while there are tons of beds opened plus the waiting room is full of patients. We have been here for 7 hours, Dr. Niagara sent him to be admitted to …
Horrible Horrible Horrible went to urgent care at 645pm for what I believed was the flu no vitals where taken Dr Green urged me that it was an emergency he pushed on my finger said I was dehydrated than pushed on my tummy and said I was …
My family & I have been patients many times for knee replacement, broken ankle. Surgery, cancer surgery, major neck & spinal surgery just to name a few. Can’t say enough about the Drs. & hospital staff.Second to none.Highly recommend it.
A relative of mine stayed at this hospital for several days. The lack of treatment at this hospital has completely blown my mind as a medical professional. My relative was a fall risk due to the symptoms they were exhibiting, and waited …
My sister was in ER for pain and her nurse and attending physician treated us like we were idiots, sent her home in tears unable to walk! We will go to mercy next time!
I came into the er complaining I had woken up that morning with chest pains and felt sick to my stomach. They took me to have lab done, xrays and a urine sample and had me go back into the waiting area. I sat there for over 5 hours waiting …
Worst hospital ever!!! Waited over an hour for my 81yr old mom to be discharged from the ER because the shift was getting ready to change and the nurses would rather sit around talking about their weekend instead of doing their job. Another …
We have been here for 8 and a half hours, they did a cat scan on my Mom it took them 3 hours to come and get her for the test and we’re still waiting on the results. The nurse’s are so rude and hateful not compassionate at all. No one has checked on us in over 2 hours
I was in the hospital for 6 day due to the fact that I was having headaches and passing out so Dr. ferinholt took me off my blood clot medicine so he could do a.spimal tap and when I got done he didn’t put me back on my meds ànd said there …
Going to the ER (post covid) is an 8 hour (at least) ordeal. Comfortable chairs for waiting do not exist. If you have back or hip issues and are a senior citizen waiting with a spouse be prepared for an very exhausting and painful …
Its the best hospital in Joplin the staff are nice the food is good they have a really good place to shower they are where i would wont my family to go
I had a needle biopsy done today on my thyroid. While the radiology tech was very nice and understanding, the doctor was a complete jerk. He has the worse bedside manner I have ever seen. He did not wait for my neck to numb up at all. When …
Had a few good nursew come and check in on me and the dinner was amazing even the doctors took really good care of me. Use to think freeman hospital wasnt all that great but they changed my mind. Main really they dis was because they have …
I came into the er coughing to the point I haven’t slept for 24 and had passed out. I have had the cough for five weeks. Round after round or meds and nothing sitting here for 3 hours and all I get from the people at the desk is we will …
My wife just had triple bypass surgery 12 hours ago. Rn in cvicu told her that if she couldn’t do the breathing treatment that she wouldn’t be given her pain meds. Nice.
We have currently been here 3.5 hours. My mom was diagnosed with pneumonia at urgent care and sent us here to be admitted. Her oxygen is at 87%, and she can barely sit up, but they keep making her wait for a room. Friendly but horrible service.
My dad was put into ICU where he was taken care of very well. The nurses who took care of him went over and above in making us feel comfortable. They took the time to explain what was going on without hesitation. I had an excellent experience with communication and service.
Have been in Freeman more then once and always had excellent care. The last time I was in for something totally unrelated they found I had cancer and were on top of it right away. Within a couple of weeks I had had surgery and through the …
My 1 yr old had a 103.4 temp. We waited in the ER for more than 4 hours….gave him the recommended medication out of our diaper bag. When he started breathing heavily we asked to have his vitals rechecked. They said he was fine. His fever …
I have been waiting in the emergency room waiting area for over 5 hours. My problem is not life threatening BUT this is ridiculous. Hire more staff, do something.
When I had obdominatal pain the doctors and nurses in the ER were super nice the service was great and I just loved everyone who worked there and I’m about 2 blocks from freeman so it’s a great Hospital 🙂
Something has changed. Don’t know if COVID has taken its toll on moral. Or if they genuinely do not care how you feel anymore. I did not realize how bad my experience was until I thought I may have to go back. I will say that they need to …
We have been in the ER for more than 5 hours due to a motor vehicle accident involving a commercial vehicle. We haven’t even been offered a Tylenol for pain. It’s the most unorganized filthy place we’ve ever been. They tell us we will have to sign AMA paperwork if we leave. Total waste of time.
previous bad review has magically disappeared. both parents got Covid from here after dad was admitted with broken rib. anyone entering hospital room-including cleaning people-did not wear masks. he was delirious the whole time in there …
The emergency room was good. After that I was rushed through so they could leave at 4:00 for their 3 day weekend. I left in the same pain and suffered on my 3 day weekend. …
I went to the ER with temp, vomiting, and wheezing. Had been sick three days. They gave me an IV, and took a quick flu test which was negative. The Dr. said he was pretty sure it was Type B flu. They sent me home with an albuterol inhaler …
HORRIBLE. Arrived at FREEMAN ER a little after 12 noon. 3 PM, took blood and IV put in arm. 5 pm took cat scan. Vitals taken at 6:47 pm. Over 8 HOUR WAIT in ER. Still sitting in waiting room with IV in arm, still have not seen doctor and …
Great doctors and most nurse’s are very nice. Wonderful NICU as we have babies there right now. Everyone does a great job and very nice takes good care of the patients and very good keeping parents informed of any changes.
Some of the nurses was great wonderful but so.e of the nurses should not be working there hateful attitude didn’t want to be there n didn’t want to take care of him he is a nice quite sweet person no trouble or problem out of him later he …
DON’T COME !!! THEY ARE HORRIBLE AND SO SLOW AND WILL KEEP YOU LONGER THEN YOU ARE NEEDED TOO !!! THE FOOD IS AWFUL !!! SOME NURSES CAN BE ABSOLUTELY SO RUDE FOR NO REASON !!! NOT WORTH IT !!!
We had an amazing experience at this hospital! Our son had a bad eye infection that was misdiagnosed by Mercy. We had a Dr Cox and a Dr Veer and all the amazing nurses and the student resident in the ER assist us and show us what caring is …
My best friend and I waited almost 7 hours in the er waiting room when we finally got in the back waited another hour for the doctor and my friend got prescribed a prescription that u can not get at any pharmacy. What kind of bs is the er playing at
I gave it a one stop because I had too ,to do the review. If u in pain and don’t have the right insurance. U scrwed at Freeman. The staff and management have one thing in common. Job security. Not patient wellness. Because I assure u if run out the hour the heart arrives .u out the door . This place is horrible.
If I could zero stars I would. I waited for over 30 minutes to be told that I could not go in to see my sister who had rolled her car. Freeman is a joke and a scam.
So, my ONLY complaint is that there seems to be a major lack of organization in the ER. While that is probably the norm, I was in the waiting room for 5 hrs and was going out both ends. People with less severe issues were seen before me. …
Freeman Hospital is literally the worst Hospital I’ve been in. Dr straight up lied to our face and I called him out. Place is filthy. Haven’t seen anyone cleaning or wiping down at all. Have been in the waiting room 4 hours now. Waiting on a room. Dr Sweany is the Dr that lied. Don’t go to this hospital.
Place was horrible. Treated us bad stayed there for hours and the worse part is that after staying with my husband there over night they came in the room ready to transfer him to another building, they didn’t even let me say goodbye or let …
Excellent cardiac unit. Saved my father’s life twice. The staff is very professional, and good at keeping family informed as to progress. No hospital is really fun to go to, but the experience at Freeman West was one of the best I’ve experienced so far.
The hospital is a good hospital. Knowledgeable and caring but not in a hurry. Generally, if they tell you “in a few minutes” it will probably not happen for at least an hour.
Took my mom to the ER at 2:12pm. When we got there, my younger sister and I was escorted out because we weren’t allowed to stay with my mom. While witnessing younger children stay with their families in the ER, we were asked to leave. My …
I was extremely disappointed with Freeman’s Social Services department. My relative’s home care had priority over my job. There were options, but the department would not consider them. I want my relative to have excellent care, but I need my job as well.
I was sent to the emergency room by my personal physician because she could not work me in. I have been waiting forever as has everyone else. I guess I’m not in enough pain. I could be here all night.
Doctors and nurses were great. The techs were a little obnoxious though! After his hip replacement surgery and 3 day stay it would have been helpful if someone could have helped load him into the vehicle for his departure. Instead the young girls just wheeled him to the lobby and left him!
Terrible staff. This hospital left a poor woman to have a miscarriage in their waiting room, and refused any sort of help!!! I can not imagine the trauma she is going through!! You should be absolutely ashamed of yourselves!!
I’ve had IVs that left bruises but this is ridiculous. The ER needs to hire qualified people or at least retrain them when they do something like this. If you can make it to a different hospital go there.
My wife had our babies there and the nurses were great!!!
But!!! Never go to the ER my 9months old son was struggling in breathing and had a severely dry cough and a fever for 4 days now and we waited 8hr!!!!! We …
The worst hospital in the area. If you need ER services please don’t go here. Run to another hospital. If a negative star could be given it would be -100 Went for Covid symptoms they turned me away three times. Finally admitted in Aug …
Place is a joke. Refuse to answer basic questions. Rather leave you in the waiting room than provide care. Just take vitals so they have something to bill for then leave you to rot.
STAFF with only one exception on the 4th floor were innatentive, rude, and condescending. They treat their patients as if they were just a number and a dollar sign. They don’t answer their call buttons and the food they serve is worse than …
Sister arrived two hours ago to have her catheter flushed because it wasn’t draining any of her urine. The woman was sobbing in pain and couldn’t get anyone to do a five minute procedure.
My OCD is very bad and trust me I looked for things I could find wrong with this hospital while visiting my sister and I could find NOTHING! The staff was so nice, professional and really genuine. The outside area was really clean, we were …
I’ve got nothing but good things to say about Freeman. I wasn’t in the ER however.
I guess I should’ve waited until I was released to leave my glowing review. …
Not good left after seeing almost empty waiting room and people that had been there 7 hours waiting and had not been seen, not the best place, going to mercy
Staff is mostly friendly but the wait times are just plain infuriating . Scheduled procedures will NOT take place until hours after . For that reason I would definitely seek another facility for anything of importance .
We sat in ER for almost 14 hours with my father and he was never seen by a Dr. We came in at 1:00 PM and left Freeman ER to go to Mercy hospital ER at 3:30 AM Dad was seen shortly after arrival to Mercy…..Dad died two days after this ordeal
Literally the guard is in my face being extremely rude tells me to get off campus mom calls berry saying why am I walking on the side of the road to mcdonalds calls the cops I end up being treated by nurses some nice some rude Paula you …
My husband possibly had some sort of stroke we’ve been here almost 4 hrs and they have done a CT scan,EKG, and x-rays , that was 2 hours ago since we are just sitting here his monitor keeps going off NOBODY has came in to even check on us, …
Er is a joke. I brought my step daughter in after a miscarriage. They couldn’t have cared less. We actually left for several hours and came back later and she was still on the list. They hadn’t called her name. And once again after checking …
Was told by surgeon to bring loved one in because of possible complications related to recent surgery. Informed staff upon arrival to ER. Waited (still waiting) for over 5 hours and still not seen by Md or taken back to ER. We were told …
Just don’t do it, you’re gonna be in pain regardless so just be in pain at home. I’ve been waiting in the waiting room for 4 hours so far. Waste of time
I would not recommend This hospital for their ER. Very unprofessional staff. After son in law was brought in by ambulance he was taken to the waiting room to set for several hours. He had another episode and was still made to wait .Not one …
Staff was friendly enough. The courtesy person going around telling a room full of sick people they’re doing the best they can with the wait for rooms was not helpful or reassuring. I would rate more stars based on their level of care but …
My husband had an asthma attack. He went to ER around 3am and was out by 5am. He said the nurses took good care of him and we’re friendly. Thank you to the overnight staff for taking good care of him!
My grandfather has been in the ICU after having a major brain surgery. The doctor’s and neurosurgeon’s have been nothing but disrespectful towards my family. Telling us he won’t make it after 4 days of being in a medically induced coma, now …
The nurses and Doctors have been great to my Aunt! However Maintinance was very rude! The night before last it was kinda warm in the room so Maintinance came in and fixed it. Or so we thought. Last night my Aunt and I froze to death!! It …
They are treating my mother with cancer very badly. They show very little compassion and are super rude to her. The supervisor did this right in front of the whole family. I would never recommend this hospital under any circumstance.
The ER is the slowest of any hospital EVER. My son and his girlfriend have sat in the ER with her dad while he waits for a room for over 6 hours and counting. Its 1230 at night and not many people there yet still NO updates…
My son was born 5 days ago and there were complications, and though we were told they would be temporary the hospital he was born in was unable to care for him. Freeman NICU to the rescue! Amazing Wonderful Caring Staff! Very good at what …
I was put back in hospital again my nurses was great on medical oncology but it was not clean also I do not like some of doctor’s here anymore they don’t seem to know much ,I wish we could use our doctor’s that we see in office and not …
Went in last night at 6pm with chest pain and dizziness after 20 mins poking to get blood we were sent out to wait. While the nurses we saw at first we very nice the next shift were so calloused and rude it was awful. I developed a high …
Respiratory Therapist by the name of ANNAMARIA is insanely unprofessional. I can’t believe I’m writing this but this “NURSE” sent a pregnant woman into PREMATURE LABOR because she keeps HARASSING THEIR BUSINESS IN NEW YORK- why you might …
We took our son to Urgent care and they did a chest X-ray which showed pneumonia in both lungs. They sent us to Freeman er so we could get IV antibiotics and admitted. We have waited 6 1/2 hours. Some have been here over 9. Horrible er
This the worst hospital to go to they literally disclose my medical information in front of me my partner and the whole lobby and it was by an older nurse who was blonde and wearing a pink jacket I was in shock, I don’t know what to do but …
This hospital is horrible. 3 hours in the waiting room and when they finally took my wife in she sat in the room for over an hour. That’s an emergency room?
After having such an amazing experience in the Birthing Center, my wife had to end up waiting over 4 hours (as I write this review in the waiting room) in the ER. Completely unacceptable. …
Walked into ER with my son for a head cut needing stitches and to have him assessed for head injury, but ended up leaving hours later, still sitting in the waiting room, and not triaged until I asked them to, but found out today they billed my son’s medicaid for the entire visit. Turning this into medicaid, and anyone else I can.
If you can go to ANY other hospital Go to them AVOID these people at ALL cost. I am appalled at the lack of professionalism and the carelessness and medical negligence.They gave my sister the exact medication We very clearly stated she is …
I have always used freeman, from their cardiovascular doctors to the birth of both my kids. Never had too much difficulty in the past. Took my mom to the emergency room after she fell down the stairs trying to get to the storm shelter …
Absolutely horrible. The patients are literally a number (if you don’t have a J number they can’t look anything up). They treated my dad horribly and instead of being compassionate the staff was short tempered and very “bothered” if you …
Horrible staff is very rude!! What staff they have every time I’m here which is rarely I hear how short handed they are but yet staff sitting around chatting it up while patients are waiting I’ve never wrote a bad review in my life so congratulations freeman’s your doing great 👍 heavy heavy sarcasm …
I have been spending alot of time here at the hospital with my mom. She has been here for over 2 weeks and is terminal. I have no money because I have had to miss work due too RSV, Norovirus, and now sitting here watching my mom die. But …
My wife had our baby here. The nursing staff was very helpful and nice. The anesthesia team for labor and delivery was great at their job and very polite/professional as well. We absolutely loved our experience.
They’ve saved my life and the lives of several family members and friends, the most recent being my mother. They’re hard workers and the staff members and medical personnel do everything they can to make sure the right treatment is given. We appreciate everything that’s been done and the care and knowledge going into further treatment.
My Mom had to have a hip replacement last Monday & the staff was the absolute best possible. Everyone was so accommodating & nice that it was actually a pleasure to be there. Anytime we saw an employee anywhere, they always spoke & said to …
Easy access
Friendly people
The workers are nice and helpful.
Good hospital
Worst hospital experience ever.
Good hometown people
Very fast and professional
Best of best of the bottom of barrel…
Nobody died
Money hungry facility… Monopoly!!!
Nice bar and hooka lounge
Stayed all were awesome
The doctor’s are the best
My calls where never answered it is inexcusable
Never again!! ER is horrible!
all about that money about that money no patitont car thats freeman
Pop pop got covid here, he was negative going in. js
They deserve a 0 [zero]
Excellent care of late wife, Kelly
I wouldn’t take my Dog to this hospital!
Treated my Dad very good!
Terrible service, no customer care what so ever
Good people that want to help and heal others!
Friendly but overworked, understaffed, gowns had holes in them can they not afford new ones??
the owner is amazing youll never believe what he can do with a crowbar
Takes very good care of my mom. 😎😎😎😎 …
Save your time and seek care anywhere else. Anywhere!
Yesterday, December 9, 2013, I received a bill for services rendered September 25, 2012. That was fifteen months ago. So beware, when you think you have covered all expenses, don’t sign off on your budget – you might get a bill from this organization way down the road.
It’s a hospital, depends on work your insurance carrier is as to your service
This one is for the company process for payment. Maybe reconsider your contract with mid America they fail you as a company.
These horrid people can’t tell the difference between a TBI or a mental issue even when, Rules, ethics,protocols and guidelines dictate that you look for any and all physical problems before ever leaping to a mental one!
Every time I have been at Freeman I have had excellent care
Registration takes too long everytime! It is always 20-30 minute wait just to see someone! Cleanliness is terrible!
Been waiting over 5 hours in the er people have come and gone and I have yet to see anyone
My 3 month old daughter is in the nicu for being 3 Months early. Nurses are doing a wonderful job
Worst experience of my life was there5hours didn’t help me at all7010.67wouldn’t work with me on payments either
Lady in gift shop was super nice helping me send flowers to friends inhouse. Thank you
If you’re looking for a triage that will actually help your symptoms- go somewhere else. Freeman’s ER is a bad, dangerous joke.
Tne nurses were always nice – but I can’t say effective. – Doctors didn’t do much really to help my mom – more got her stable – A doctor even said that “we haven’t done that much for her” “we don’t really know what happend – not the …
Unless your seriously dying don’t waste your time or money. Went in for a broken hand which I knew was broken, took an xray which is fine I guess since they don’t “know” for sure it’s a broken hand which it was. Then had to wait an hour …
The Nurse Practitioner was very unprofessional. I came in to be treated for depression, and she made me feel like my depression didn’t mean anything. She was also in a rush and very uncompassionate. Not once did my nurse ask if I needed …
Ran into a Karen last night in your trauma unit now i can see why your rating is so low
Have been waiting seven hours just see a Dr.and still not sure when that’ll be.
This place is a joke, plain and simple. Take your business elsewhere if you want quality service.
They all did a great job with my lil boy for his surgery
3 hrs in the ER WITH a needle In her arm an in pain an we left…so I give them 1 star cause the restrooms were very clean………..
My wife was transferred to Freeman West after suffering a heart attack. Upon discharge 6-26 her medicines we brought in were not returned. The charge nurse in cardiology area one could not find them when we phoned on 6-27. A pharmacist …
Do NOT go to Freeman. My sweet girl had to have a chest x-ray today due to her being sick for over a month. The x-ray tech walked off and left her on the table and she rolled off and fell FOUR FEET to the floor face first. We spent the last …
On Wednesday, January 24th, 2018, our 38 year old son was life flighted from Grove Oklahoma to this hospital. Although he passed away two days later, the staff, from the cooks in the cafeteria to the doctors were wonderful. The respect …
Daytime triage desk workers are careless, short with everyone and god forbid you have an UNOPENED drink with you, after you have been here waiting with a patient for 7 hours. Keep in mind the patient I was with is borderline mentally …
My brother is here for heart surgery and the surgery waiting is a very nice place.
Been here 3 hours and seen nobody besides administration. Also can’t fathom why you’d keep a room of full of sick people this cold.
Filthy! I’ve seen cleaner gas stations. Dust bunnies in rooms, finger smudge prints on walls, mold in bathrooms. Plus it is completely run down. Did not even want to sit on the furniture-stained with God only knows what. A good portion of the staff looked as though they hadn’t showered in days as well. Simply gross!
I had a terrible experience with this hospital, asked for pain meds on third day – ignored. Another patient yelled all night and day for nurses, so the rest of us had to fend for ourselves. I was given bad information, and sent home with …
As an employee of Freeman I am very upset about the lack of care and communication we have experienced here at Freeman West. Among other issues we explained to the triage nurse that my daughter is allergic to surgical tape, her response was …
My grandson took his infant daughter (14 days old) to the ER yesterday after being unable to keep any kind of nutrition down. The nurses who examined and treated this baby were extremely patronizing and appeared judgmental to my grandson …
I was trying to take the HR Survey after having a great experience with the HR department. Unfortunately, I was unable to access the site. So, I would like to leave a review on here. Pam McCracken in the HR department has been such a …
Went in for an MRI,I was supposed to be there at 9:30,arrived at 8:45,had to wait for two hours for another person to get done who was by the way late!He was supposed to be there at 8:00, I was pissed theygave me a $10.00 gift cert for having to wait so long.If you are late you should be put in the back of the line….
I had emergency gall bladder surgery tues the 23rd of april at Grove Hospital and was sent home feeling pretty good.That afternoon something happened and i was overwhelmed by severe pain.Finally after dealing with Grove hospital and they …
Huge time wasters. Call you to pre-register and then go over everything again when you get here, after they make you wait 30 minutes. The system could use some streamlining. …
Horrible. I felt like a number, never a patient. Overwhelmed undereducated staff and an obvious feeling of get it done and get out. I had a laprascopic gallbladder removal. The doctor and anesthesia were the nicest most explanative …
I have never seen a more uncaring facility in my life My husband is sitting here with massive pain from a kidney stone. And he has been here for 10 hours yes you read that correctly 10 hours and we have not left the waiting area except for …
Worst ER EVER!!!! My father was rushed there with stroke symptoms after slurring his words, and passing out at my moms bedside (she was an ICU patient there). There was not an ounce of compassion, no NIH stroke scale, no recheck of vitals, …
My husband was transferred from Grove, had a room waiting for his admission, had chest pain with elevated cardiac labs. The next day he had a heart cath with positive findings was prepped for bypass surgery, he had his surgery. The care …
Wonderful staff & AMAZING doctors, exceeded my highest expectations. ❤❤❤❤❤
my experience at Freeman’s was wonderful when I went into er I had a crash knee leg and I can’t bend it the doctor was very jam and before I knew it he had it straightened at all was so grateful for The tenderness in the care they gave to me
So far the care of my husband in the cardiac unit has been way less than acceptable. He has gotten almost no sleep since arriving in his room following surgery yesterday. He has to ask multiple times for anything he needs. His urinal has …
Came in and we were the only ones in the waiting room, still had to wait 2 hours to get called back….many others came in and went ahead, since when does someone with a drug addiction and going in for detox come before a pregnant woman …
Horrible experience with MRI. They couldn’t get an IV on my mother and made multiple attempts before getting someone else to try. Huge hematomas due to not holding pressure. My mother has copd and anxiety. They kept telling her she was …
Went to check in for blood work, someone was ahead of us, it’ll be a few. Took the girl at the admissions desk around 30 minutes to check that patient in for their labs, never called or communicated with us that it was our turn. Then she …
I went in for a major surgery. The place was dirty in every room. The statement was because housekeeping did not like to come into those rooms because they’re so busy they didn’t get cleaned very often. The student nurses that came in …
I just sat for three hrs with my 3 year old son in waiting never was called back my son is such a tough boy was so tired he fell asleep on my shoulder while 5 people went back If I could give them a 0 thats the rating they deserve… What a joke
On my way to Freeman hospital with Heart problems I called them to make sure my insurance was in network. They assured me it was. Then I receive a bill from Gateway Emergency Physicians contracted through Freeman. They are not in my …
I came in to Freeman with symptoms of pneumonia at 15 weeks pregnant. The doctor at the ER was very thorough and my nurses were compassionate and experienced. The only thing that took this review from a 5 star to a 3 is, the hospital …
I stayed overnight in maturnity ward after a procedure and the nurses & techs didn’t check on me really. I had to ask them to drain my catheter bag both times. They forgot to put on the things for my legs to prevent clots, did it right …
My son was transferred here from an Urgent Care for a possible appendix infection. Waites 2 hrs in waitong area (them knowing he was coming) and another 45 mins for a damn dr to see him and still nothing. …
My wife was at ER from 12:30 pm until 7:30 pm and during the first five hours she was left to sleep after she was given a pain shot and dye to drink for a CT scan. At 5:30, they stated that they were releasing her. When asked about when …
I have had open heart surgery as well as a stent put in at Freeman. The whole staff are the greatest.
I didn’t like how short handed or laziness because one tech started changing my bed. Left me in chair without a call button and never came back. Had to yell for help…and I just had hip replacement done. Not good
My wife spent 4 nights in Freeman last week having our first child. I couldn’t be more disappointed in our stay. Cleanliness was terrible throughout the hospital. The public restrooms were not cleaned once the entire time we were there. Her …
I recently went to Freeman for Acute Appendicitis and stayed there from May 23-27. I got in around 2:30 in the morning and I was helped right away. The staff was very understanding and very friendly throughout the whole process. I felt very …
Brought my mom to the er tonight due to her falling and hitting head on a metal object and being bruised all over her body from falling, I had to pick her up and help carry her into the house. My mom has went once to the hospital in her 63 …
From admissions through surgery and recovery, with an overnight stay, great experience! Staff was friendly.
I am a retired nurse and I would never recommend this hospital to anyone. My 62 yr. brother who has lung cancer, COPD, emphysema, and heart disease was seen in the ER for severe shortness of breath and extreme weakness. He was in the ER …
I enjoyed the care given to my relative who was in the E.R.
Although… …
Being sued my a NON PROFIT HOSPITAL for a bill my insurance would have paid ironic they are non profit but they are willing to go to court over money….
I figured since Dr. Steve Couch likes to leave bad reviews on random business pages without knowing who/what they’re about, I’d just leave a bad review for his occupations page. I was hoping you guys would have a good review rate so that my …
Very few updates. Didnt keep us informed. When you have a family member in the ICU it is scary and to be told you can see them in a few minutes and go up and ask after an hour and a half and be told it will be another half an hour with no …
The staff and DR. ARNCE where great to me… the wait in the waiting room was crappy.. but once in WE I was in and out pretty quickly!
My husband was brought to the ER after falling and hitting his head. He was left in the waiting room for hours with a collar on that was choking him the whole time. (I’ve also had two other experiences with family that had to wait in the …
Nice folks, but amazingly slow to find a bed or give updates on admits. Seem like they really don’t understand why others may want to know why relatives or others may be wanting updates. They have really lost what it means to be customer …
Reviews on Google tell you everything that you need to know.
This place deserves 0 stars. We have been in the ER for more than 4 hours with a 14 month old baby. Workers are standing around doing absolutely nothing and conveniently know nothing. I think Freeman Hospital should quit wasting money on …
I had went to Freeman due to chest pain. From the ER to ICU to cat scan the nurses,doctors and all the other people were wonderful and supportive. Thank you
Hi my name I just wanted to say thank you every one for being in the medical field but as a person with MRDD or mental retardation some call the needs to be more child like or retro room and more activities for the people with mental …
Very kind and caring for me when I came in for spontaneous appendicitis. The women at the front desk seemed ahgrivated and annoyed with me when I was describing my situation, but everyone from then on was incredibly helpful!
Some nurses are downright rude, but their doctors are one of a kind!
When we bought our new house we were remodeling some. The baby was walking around after we finished and tripped over a hammer. Her ankle twisted and we heard a loud pop and she couldnt put weight down and she bumped her head. We took her to …
Don’t come to this hospital for anything unless you want to contract a staph infection. The staff is unsanitary and very under qualified. This place smells like a morgue.
My girlfriend is here for bleeding and she is pregnant, even though they have great baby care they have the worst wait periods my sister always told me but then I read the reviews and realized damn it’s TRUE I’ve been waiting 5 hrs almost …
They treated me like complete garbage no kindness. They acted like I should never come into the hospital. Came in there thinking I had pneumonia or bronchitis and they treated me like I was an idiot. I had nowhere else to go doctors plus …
I have yet to have a good experience trying to get care here. If your insurance allows you to use any other hospital, do that. Slow, unhelpful, and no one takes initiative or responsibility. No one calls you back if you leave a message, …
The post operative staff took very good care of me. It takes dedication and patience to put up with a patient like me. When i am sick i am the worst. This crew is very professional. It takes a fine balance to take care of someone at their …
We’ve been here for about 7 hours. 2 hours ago they told us we’d be doing a CAT scan, we’re just now getting started. This is ridiculous, and an awful place for medical help.
Wait 16 hour no help no Dr they don’t care about you but there money only they don’t about people in the ER they need more help and Dr that care God help them the hospital is back to everyone they don’t care if we die
Every time I go to freeman hospital. You could be dying and if you don’t have the co pay thay purty much tell you to go over in the corner and die because thay are not going to do anything for you but tjsy can rip off your insurance company …
We’ve only dealt with the hospital via phone as we are out of state and had a relative in the hospital. That being said, their phone operators lack something to be desired. They answer the phone in an abrupt manner, they shuffle you off to …
Would rate 0 if could. Horrible. My mother went into the ER in severe pain and they told he that they won’t do anything because she wasn’t throwing up. They treat their patients like trash. We went to Mercy ER and they were nice and thoroughly examined my mom and they didn’t treat her like she was stupid.
MY ADVICE DONT GO THERE NOT EVEN A DYING PERSON HAS A CHANCE AT SURVIVAL THEN DONT GO THERE I got to the er at 12 exactly, my mom got me a wheel chair because I fell and couldn’t put any weight on it. Despite my mom asking, they took …
The emergency room is a joke its sad I see nurses and doctors standing around and joking, while there are tons of beds opened plus the waiting room is full of patients. We have been here for 7 hours, Dr. Niagara sent him to be admitted to …
Horrible Horrible Horrible went to urgent care at 645pm for what I believed was the flu no vitals where taken Dr Green urged me that it was an emergency he pushed on my finger said I was dehydrated than pushed on my tummy and said I was …
My family & I have been patients many times for knee replacement, broken ankle. Surgery, cancer surgery, major neck & spinal surgery just to name a few. Can’t say enough about the Drs. & hospital staff.Second to none.Highly recommend it.
Everyone was very nice. There was one nurse that was not the greatest.
A relative of mine stayed at this hospital for several days. The lack of treatment at this hospital has completely blown my mind as a medical professional. My relative was a fall risk due to the symptoms they were exhibiting, and waited …
Compassionate nursing staff, physician assistants who listen and care. Would recommend their service to my family and friends! Thank you!
My sister was in ER for pain and her nurse and attending physician treated us like we were idiots, sent her home in tears unable to walk! We will go to mercy next time!
I came into the er complaining I had woken up that morning with chest pains and felt sick to my stomach. They took me to have lab done, xrays and a urine sample and had me go back into the waiting area. I sat there for over 5 hours waiting …
Worst hospital ever!!! Waited over an hour for my 81yr old mom to be discharged from the ER because the shift was getting ready to change and the nurses would rather sit around talking about their weekend instead of doing their job. Another …
Horrible, horrible hospital. I’ve never has such treatment at Mercy.
My husband and I sat there for over 9 hours!!! When I told them I was just going …
We have been here for 8 and a half hours, they did a cat scan on my Mom it took them 3 hours to come and get her for the test and we’re still waiting on the results. The nurse’s are so rude and hateful not compassionate at all. No one has checked on us in over 2 hours
I was in the hospital for 6 day due to the fact that I was having headaches and passing out so Dr. ferinholt took me off my blood clot medicine so he could do a.spimal tap and when I got done he didn’t put me back on my meds ànd said there …
Going to the ER (post covid) is an 8 hour (at least) ordeal. Comfortable chairs for waiting do not exist. If you have back or hip issues and are a senior citizen waiting with a spouse be prepared for an very exhausting and painful …
Its the best hospital in Joplin the staff are nice the food is good they have a really good place to shower they are where i would wont my family to go
I had a needle biopsy done today on my thyroid. While the radiology tech was very nice and understanding, the doctor was a complete jerk. He has the worse bedside manner I have ever seen. He did not wait for my neck to numb up at all. When …
Had a few good nursew come and check in on me and the dinner was amazing even the doctors took really good care of me. Use to think freeman hospital wasnt all that great but they changed my mind. Main really they dis was because they have …
I came into the er coughing to the point I haven’t slept for 24 and had passed out. I have had the cough for five weeks. Round after round or meds and nothing sitting here for 3 hours and all I get from the people at the desk is we will …
My wife just had triple bypass surgery 12 hours ago. Rn in cvicu told her that if she couldn’t do the breathing treatment that she wouldn’t be given her pain meds. Nice.
We have currently been here 3.5 hours. My mom was diagnosed with pneumonia at urgent care and sent us here to be admitted. Her oxygen is at 87%, and she can barely sit up, but they keep making her wait for a room. Friendly but horrible service.
My dad was put into ICU where he was taken care of very well. The nurses who took care of him went over and above in making us feel comfortable. They took the time to explain what was going on without hesitation. I had an excellent experience with communication and service.
Have been in Freeman more then once and always had excellent care. The last time I was in for something totally unrelated they found I had cancer and were on top of it right away. Within a couple of weeks I had had surgery and through the …
My 1 yr old had a 103.4 temp. We waited in the ER for more than 4 hours….gave him the recommended medication out of our diaper bag. When he started breathing heavily we asked to have his vitals rechecked. They said he was fine. His fever …
I have been waiting in the emergency room waiting area for over 5 hours. My problem is not life threatening BUT this is ridiculous. Hire more staff, do something.
When I had obdominatal pain the doctors and nurses in the ER were super nice the service was great and I just loved everyone who worked there and I’m about 2 blocks from freeman so it’s a great Hospital 🙂
Something has changed. Don’t know if COVID has taken its toll on moral. Or if they genuinely do not care how you feel anymore. I did not realize how bad my experience was until I thought I may have to go back. I will say that they need to …
We have been in the ER for more than 5 hours due to a motor vehicle accident involving a commercial vehicle. We haven’t even been offered a Tylenol for pain. It’s the most unorganized filthy place we’ve ever been. They tell us we will have to sign AMA paperwork if we leave. Total waste of time.
previous bad review has magically disappeared. both parents got Covid from here after dad was admitted with broken rib. anyone entering hospital room-including cleaning people-did not wear masks. he was delirious the whole time in there …
The emergency room was good. After that I was rushed through so they could leave at 4:00 for their 3 day weekend. I left in the same pain and suffered on my 3 day weekend. …
Doctors are wonderful. The lady’s at the front desk are very horrible though 🥺 kinda make the visit worse.!! …
I went to the ER with temp, vomiting, and wheezing. Had been sick three days. They gave me an IV, and took a quick flu test which was negative. The Dr. said he was pretty sure it was Type B flu. They sent me home with an albuterol inhaler …
I went a few weeks ago. Waited in ER for 3 hrs. No one went back. I left without treatment. I got a bill for over $400. It’s just wrong
HORRIBLE. Arrived at FREEMAN ER a little after 12 noon. 3 PM, took blood and IV put in arm. 5 pm took cat scan. Vitals taken at 6:47 pm. Over 8 HOUR WAIT in ER. Still sitting in waiting room with IV in arm, still have not seen doctor and …
Great doctors and most nurse’s are very nice. Wonderful NICU as we have babies there right now. Everyone does a great job and very nice takes good care of the patients and very good keeping parents informed of any changes.
Some of the nurses was great wonderful but so.e of the nurses should not be working there hateful attitude didn’t want to be there n didn’t want to take care of him he is a nice quite sweet person no trouble or problem out of him later he …
DON’T COME !!! THEY ARE HORRIBLE AND SO SLOW AND WILL KEEP YOU LONGER THEN YOU ARE NEEDED TOO !!! THE FOOD IS AWFUL !!! SOME NURSES CAN BE ABSOLUTELY SO RUDE FOR NO REASON !!! NOT WORTH IT !!!
We had an amazing experience at this hospital! Our son had a bad eye infection that was misdiagnosed by Mercy. We had a Dr Cox and a Dr Veer and all the amazing nurses and the student resident in the ER assist us and show us what caring is …
My best friend and I waited almost 7 hours in the er waiting room when we finally got in the back waited another hour for the doctor and my friend got prescribed a prescription that u can not get at any pharmacy. What kind of bs is the er playing at
I gave it a one stop because I had too ,to do the review. If u in pain and don’t have the right insurance. U scrwed at Freeman. The staff and management have one thing in common. Job security. Not patient wellness. Because I assure u if run out the hour the heart arrives .u out the door . This place is horrible.
If I could zero stars I would. I waited for over 30 minutes to be told that I could not go in to see my sister who had rolled her car. Freeman is a joke and a scam.
Been there several times and everytime is worse than the last. Absolute worst hospital I’ve ever been to.
So, my ONLY complaint is that there seems to be a major lack of organization in the ER. While that is probably the norm, I was in the waiting room for 5 hrs and was going out both ends. People with less severe issues were seen before me. …
Freeman Hospital is literally the worst Hospital I’ve been in. Dr straight up lied to our face and I called him out. Place is filthy. Haven’t seen anyone cleaning or wiping down at all. Have been in the waiting room 4 hours now. Waiting on a room. Dr Sweany is the Dr that lied. Don’t go to this hospital.
Place was horrible. Treated us bad stayed there for hours and the worse part is that after staying with my husband there over night they came in the room ready to transfer him to another building, they didn’t even let me say goodbye or let …
Excellent cardiac unit. Saved my father’s life twice. The staff is very professional, and good at keeping family informed as to progress. No hospital is really fun to go to, but the experience at Freeman West was one of the best I’ve experienced so far.
The hospital is a good hospital. Knowledgeable and caring but not in a hurry. Generally, if they tell you “in a few minutes” it will probably not happen for at least an hour.
Took my mom to the ER at 2:12pm. When we got there, my younger sister and I was escorted out because we weren’t allowed to stay with my mom. While witnessing younger children stay with their families in the ER, we were asked to leave. My …
I was extremely disappointed with Freeman’s Social Services department. My relative’s home care had priority over my job. There were options, but the department would not consider them. I want my relative to have excellent care, but I need my job as well.
I was sent to the emergency room by my personal physician because she could not work me in. I have been waiting forever as has everyone else. I guess I’m not in enough pain. I could be here all night.
Doctors and nurses were great. The techs were a little obnoxious though! After his hip replacement surgery and 3 day stay it would have been helpful if someone could have helped load him into the vehicle for his departure. Instead the young girls just wheeled him to the lobby and left him!
Rotating door patient policy- get em in get em out and move on.
Hour waits for minute visits …
Terrible staff. This hospital left a poor woman to have a miscarriage in their waiting room, and refused any sort of help!!! I can not imagine the trauma she is going through!! You should be absolutely ashamed of yourselves!!
I’ve had IVs that left bruises but this is ridiculous. The ER needs to hire qualified people or at least retrain them when they do something like this. If you can make it to a different hospital go there.
Didn’t even make it out of the er waiting room after 2 hours for my 9 month old. So we left and went somewhere else.
My wife had our babies there and the nurses were great!!!
But!!! Never go to the ER my 9months old son was struggling in breathing and had a severely dry cough and a fever for 4 days now and we waited 8hr!!!!! We …
The worst hospital in the area. If you need ER services please don’t go here. Run to another hospital. If a negative star could be given it would be -100 Went for Covid symptoms they turned me away three times. Finally admitted in Aug …
Place is a joke. Refuse to answer basic questions. Rather leave you in the waiting room than provide care. Just take vitals so they have something to bill for then leave you to rot.
Equipment (hospital beds, tables) broken fown and dirty. Had to ask for meal, ubderstaffed:, computer system fown for 6 weeks,
6 hours in a ER waiting room is unacceptable.
It’s a shame that ERs/Hospitals are this understaffed. Put your staff back to …
STAFF with only one exception on the 4th floor were innatentive, rude, and condescending. They treat their patients as if they were just a number and a dollar sign. They don’t answer their call buttons and the food they serve is worse than …
I went to get exrays and blood work done. It went fast. The man who took my blood got it in one try, no digging in my vein hurray. Barely a bruise.
Sister arrived two hours ago to have her catheter flushed because it wasn’t draining any of her urine. The woman was sobbing in pain and couldn’t get anyone to do a five minute procedure.
My OCD is very bad and trust me I looked for things I could find wrong with this hospital while visiting my sister and I could find NOTHING! The staff was so nice, professional and really genuine. The outside area was really clean, we were …
I’ve got nothing but good things to say about Freeman. I wasn’t in the ER however.
I guess I should’ve waited until I was released to leave my glowing review. …
Not good left after seeing almost empty waiting room and people that had been there 7 hours waiting and had not been seen, not the best place, going to mercy
Staff is mostly friendly but the wait times are just plain infuriating . Scheduled procedures will NOT take place until hours after . For that reason I would definitely seek another facility for anything of importance .
Terrible! Wife having seizures, Told we had to wait 6 to 8 hours
We sat in ER for almost 14 hours with my father and he was never seen by a Dr. We came in at 1:00 PM and left Freeman ER to go to Mercy hospital ER at 3:30 AM Dad was seen shortly after arrival to Mercy…..Dad died two days after this ordeal
Literally the guard is in my face being extremely rude tells me to get off campus mom calls berry saying why am I walking on the side of the road to mcdonalds calls the cops I end up being treated by nurses some nice some rude Paula you …
My husband possibly had some sort of stroke we’ve been here almost 4 hrs and they have done a CT scan,EKG, and x-rays , that was 2 hours ago since we are just sitting here his monitor keeps going off NOBODY has came in to even check on us, …
Snapping nurses, no patience what’s so ever.
You get released at 3 am and there is no taxi service to take you home, you’re literally stuck there. …
Er is a joke. I brought my step daughter in after a miscarriage. They couldn’t have cared less. We actually left for several hours and came back later and she was still on the list. They hadn’t called her name. And once again after checking …
Was told by surgeon to bring loved one in because of possible complications related to recent surgery. Informed staff upon arrival to ER. Waited (still waiting) for over 5 hours and still not seen by Md or taken back to ER. We were told …
Just don’t do it, you’re gonna be in pain regardless so just be in pain at home. I’ve been waiting in the waiting room for 4 hours so far. Waste of time
DO NOT GO HERE FOR ANY REASON! They don’t care if you live or die!! Save your family/friends and take them to any other hospital you can!!
I would not recommend This hospital for their ER. Very unprofessional staff. After son in law was brought in by ambulance he was taken to the waiting room to set for several hours. He had another episode and was still made to wait .Not one …
Staff was friendly enough. The courtesy person going around telling a room full of sick people they’re doing the best they can with the wait for rooms was not helpful or reassuring. I would rate more stars based on their level of care but …
My husband had an asthma attack. He went to ER around 3am and was out by 5am. He said the nurses took good care of him and we’re friendly. Thank you to the overnight staff for taking good care of him!
My grandfather has been in the ICU after having a major brain surgery. The doctor’s and neurosurgeon’s have been nothing but disrespectful towards my family. Telling us he won’t make it after 4 days of being in a medically induced coma, now …
The nurses and Doctors have been great to my Aunt! However Maintinance was very rude! The night before last it was kinda warm in the room so Maintinance came in and fixed it. Or so we thought. Last night my Aunt and I froze to death!! It …
They are treating my mother with cancer very badly. They show very little compassion and are super rude to her. The supervisor did this right in front of the whole family. I would never recommend this hospital under any circumstance.
The ER is the slowest of any hospital EVER. My son and his girlfriend have sat in the ER with her dad while he waits for a room for over 6 hours and counting. Its 1230 at night and not many people there yet still NO updates…
My son was born 5 days ago and there were complications, and though we were told they would be temporary the hospital he was born in was unable to care for him. Freeman NICU to the rescue! Amazing Wonderful Caring Staff! Very good at what …
I was put back in hospital again my nurses was great on medical oncology but it was not clean also I do not like some of doctor’s here anymore they don’t seem to know much ,I wish we could use our doctor’s that we see in office and not …
Waited 3 hours and was not seen. It was dirty and nasty. I wouldn’t have even gave it one star but you have to give it something.
Went in last night at 6pm with chest pain and dizziness after 20 mins poking to get blood we were sent out to wait. While the nurses we saw at first we very nice the next shift were so calloused and rude it was awful. I developed a high …
Respiratory Therapist by the name of ANNAMARIA is insanely unprofessional. I can’t believe I’m writing this but this “NURSE” sent a pregnant woman into PREMATURE LABOR because she keeps HARASSING THEIR BUSINESS IN NEW YORK- why you might …
We took our son to Urgent care and they did a chest X-ray which showed pneumonia in both lungs. They sent us to Freeman er so we could get IV antibiotics and admitted. We have waited 6 1/2 hours. Some have been here over 9. Horrible er
This the worst hospital to go to they literally disclose my medical information in front of me my partner and the whole lobby and it was by an older nurse who was blonde and wearing a pink jacket I was in shock, I don’t know what to do but …
This hospital is horrible. 3 hours in the waiting room and when they finally took my wife in she sat in the room for over an hour. That’s an emergency room?
After having such an amazing experience in the Birthing Center, my wife had to end up waiting over 4 hours (as I write this review in the waiting room) in the ER. Completely unacceptable. …
Walked into ER with my son for a head cut needing stitches and to have him assessed for head injury, but ended up leaving hours later, still sitting in the waiting room, and not triaged until I asked them to, but found out today they billed my son’s medicaid for the entire visit. Turning this into medicaid, and anyone else I can.
Saved my wife’s life 2 times. Nurses were always helpful and kept me calm
All the nursing staff, administration staff and chaplains were very nice and helpful.
If you can go to ANY other hospital Go to them AVOID these people at ALL cost. I am appalled at the lack of professionalism and the carelessness and medical negligence.They gave my sister the exact medication We very clearly stated she is …
I have always used freeman, from their cardiovascular doctors to the birth of both my kids. Never had too much difficulty in the past. Took my mom to the emergency room after she fell down the stairs trying to get to the storm shelter …
Had an MRI done today and the staff there are Amazing very nice and helpful made me comfortable and the procedure went great!!
Absolutely horrible. The patients are literally a number (if you don’t have a J number they can’t look anything up). They treated my dad horribly and instead of being compassionate the staff was short tempered and very “bothered” if you …
The nurses and doctors are AMAZING…..but their security detail maybe should check their facts before they run somebody off
Horrible staff is very rude!! What staff they have every time I’m here which is rarely I hear how short handed they are but yet staff sitting around chatting it up while patients are waiting I’ve never wrote a bad review in my life so congratulations freeman’s your doing great 👍 heavy heavy sarcasm …
I have been spending alot of time here at the hospital with my mom. She has been here for over 2 weeks and is terminal. I have no money because I have had to miss work due too RSV, Norovirus, and now sitting here watching my mom die. But …
My wife had our baby here. The nursing staff was very helpful and nice. The anesthesia team for labor and delivery was great at their job and very polite/professional as well. We absolutely loved our experience.
They’ve saved my life and the lives of several family members and friends, the most recent being my mother. They’re hard workers and the staff members and medical personnel do everything they can to make sure the right treatment is given. We appreciate everything that’s been done and the care and knowledge going into further treatment.
My Mom had to have a hip replacement last Monday & the staff was the absolute best possible. Everyone was so accommodating & nice that it was actually a pleasure to be there. Anytime we saw an employee anywhere, they always spoke & said to …