Don’t ever use this insurance co they sued me for back pay after I was severely injured, I had to get social security disability because I couldn’t work anymore. They didn’t notify me of the fact I had to pay the money back from social …
Horoble when it comes to paying for your auto accident expenses, they delay deny and defend. You would think that you were a criminal. When you pay for the coverage.
Do NOT believe the 5 star reviews!! 95% of them are from their own staff or agencies that refer them. It’s sad the desperate measures they take to get good reviews. It’s unethical. Terrible company. Even worse claims process!
Gave me lots of grief when moving, auto-renewed policies without my knowledge that I wasn’t using, left me thinking they would cancel when the policy ran out but they continued to charge me, and charged me a renewal fee, but couldn’t refund it because I didn’t catch it until ONE DAY past their “refund window”.
Our house burned down 3 days before Christmas, they haven’t given us money, our adjuster is a jackass who refuses to answer our calls or emails. Now we are left in the dust with nothing and still no answer on what to do, do not go with this insurance company.
I asked for a commercial auto quote form them it took over a week to hear back after giving all of my info to them when they finally gave me a quote it was good but 3 day later they called to say the would not insure me be cause of a ticket I got in 2015 thnks for wasting my time I will never use this company
I HAVE BEEN WITH FREMONT INSURANCE COMPANY NOW FOR OVER 12 YEARS AND ALWAYS BEEN THERE FOR ME WHEN I NEEDED THEM AND WOULDN’T EVEN THINK ABOUT ANY OTHER INSRUANCE COMPANY. ESPECIALLY MY AGENT NICK SO SWEET AND HELPFUL ANYTIME I HAVE ANY …
Had my first accident today and they were horrible. Nobody at the office seemed to care at all and couldn’t give me any advice on what to do. Ended up getting tons of help from the collision company that the insurance company should have given me.
I would classify this insurance company as fraud. They gladly take your money, but when a doctor says you need to be checked out they are not willing to give you the money that YOU payed for accidents. Not to mention the fact that they say …
Out standing! I had an issue, they jumped on the claim, worked with the mechanics to identify and resolve the problem and covered everything under my comprehensive portion of my insurance policy. Couldn’t be more pleased!
Every time I call for information, they pick up promptly and are quick and efficient with getting me the information I request and need. No sending me to multiple different people and extensions. Thank you again for your help!
been with fremount ins a couple of years was rear ended called fremount
they were very helpful and so nice walked me thur everything and answered all my questions and a few days later followed up to make sure everything
was good very happy with fremount ins
Terrible customer service, you won’t get a call back even if you are really hurt. Wouldn’t recommend to my enemy’s, save your self headaches and get a real insurance company. Employees that actually care about its customers would be nice. You have been warned…
Wouldn’t correct policy info. Found out I was paying for 8 years of Property coverage that was in the wrong name so I never would have been covered had something extreme happen to property. Switched to new company that was happy to insure me correctly
I never applied for any insurance from this company. I was never a customer. But today I got a bill from a collections agency for 55 from Fremont insurance. I’m going to find out why and get authorities involved. SCAMMER ALERT do not trust this company with anything
The service we receive from our agent is always very timely and the turn around of payment for damages has been great. I would recommend this company anytime.
I have had nothing but a great experience dealing with the Fremont Insurance people. Jeff Frost and Melissa Blodgett have gone above and beyond to help me with any questions I may have . A+
Most frustrating insurance company to deal with. I contact justin (insurance adjuster) via email, voicemails and texts day after day and he only responds via short text once every several days. …
My wife and I have been with Freemont for years and could not ask for a better company. 1st I want to thank Freemont for being there when my wife, myself and my son where stuck on a seasonal road during the winter for 14 hours. Freemont …
My agents are amazing! They are quick tp respond any time I have a question and if I ever have a claim, they are very helpful in getting it taken care of!!
If I could give 0 stars, I would. I was in an auto accident 9 months ago that left me disabled. They closed my claim 3 weeks after the accident and denied the imaging my doctor ordered. I couldn’t receive any medical treatment and they …
I had multiple polices with this company. For 14 years I always paid my bill in full and on time. I never had any claims so I cannot speak on this part of the company. The company canceled me when they sent a shady third party inspector. …
Fremont pricing is as fair as any insurance I’ve had – they do raise your price 15% every year like some do – they handle claims quickly and hassle free.
Fremont Insurance Company associates demonstrate “Best in Class” service in all they do every day!! It’s no wonder why it’s one of the fastest growing insurance company’s in state. Keep up the good work!
My daughter was out state and totaled her car. I am very thankful they were there to help her with the claim and get her into a rental car.
Thank you very much
Worst company I’ve had to deal with. Updated our EFT in April and it had paid April and May payments correctly via Auto Deposit. Was issued a “late fee” because they never requested funds from my bank for the June Payment. Was given the run …
If I could also give zero to negative stars, I would. “Shannon” at Fremont is rude, lacks empathy and is just a terrible human being altogether. Our home burned down in Saginaw Twp on December 22nd, 2017. We had to place ourselves into …
There was courteous, efficient service at every step of the processing of the claim. We appreciate the attentiveness and the care offered by the adjuster. A critical event became less a source of trauma.
I have been a customer for 3+ years. Im not late on my payments and havent had any claims. I called yesterday to see if I could have my payment taken out 2 DAYS later than scheduled. Because they did this for me ONCE before well over a year …
Not only have we saved money with this insurance company but they provided us with a very fast and efficient windshield repair. This company is worth checking out! It’s all about price, price, price!
Freemont Insurance is the best! Great Value, Great Service, Great Customer Support and Service team….Communication with a support representative from Freemont is actually a pleasure…They are clear-speaking, professional, and courteous.
After hitting a deer at night they got me a rental the next day and my van was fixed like new and another incident where someone hit me pushing me into a utility pole they were fantastic getting me a rental and helped me by checking out a replacement vehicle to make sure I was getting a good deal.
I can’t say enough good things about Fremont Insurance. I’ve been insured with Fremont since 2009 and enjoy the outstanding service and competitive rates. Unfortunately my home was broken into twice and both times Fremont went above and beyond the call of duty to make sure I was taken care of and safe. Thank you Fremont Insurance!
Easy and fast claims with great communication! Helpful people at our local insurance office (Thanks Todd Borseth and team in Ewen, MI) and the 800 number for claims. They all make it so simple and personal during what can be a stressful situation.
Run away from this company as fast as you can people!! I’ve been trying to make a claim for a month and a half, they are always asking me for my phone number and never return my calls because they “don’t have my phone number”! I leave …
This company is terrible. Needed road service and called for the service (flat tire) and they didn’t even know who I was. Had to deal with the problem myself. Called headquarters and talked to a man named Tyler. He assured me he would deal …
Fremont Insurance has insured my home for the past 5 years. This year I made my first claim after receiving some pretty significant storm damage to my roof. They sent the adjuster (Denis) out the very next day. He worked with the roofer I …
I was so impressed how fast my adjuster Ericka Fritts was when she called me on the day of the accident, Deer decided to total my car, never hit one before & I had no clue what to do but Ericka explained & assure that it will be taken care of.. I highly recommend this company I also have home owner insurance with them also.
Fremont Insurance Company is a great insurance company to represent. They have competitive rates in the State of Michigan. Their underwriting team is awesome to work with. Their claims team is very quick to make contact and settle the claim.
we have been with fremont ins. for many years.have had a few claims over the years and they were handled and taken care of with no problem.our agent has been great and taken care of all our needs,would not think of going with another company.
Stay far far away from this company. You can have clear cut evidence for a claim and they will deny it anyway. Have to take them to court now and will be switching companies for our business needs immediately.
Not a fan of Fremont. I would be very careful of what they verbally tell you. The adjustor tried to steer me to his friends restoration company and when we decided to use someone else everything went sideways. They finally approved our …
Fremont is a very reliable insurance company. They are easy to work with, fair to their staff, and dedicated to fulfilling the promise of their policyholder obligations. …
When our car was destroyed during our vacation by the worst hailstorm Gulf Shores Alabama had seen in 50 years, our Fremont Insurance agent assured us we would be taken care of immediately. …
Someone hit my new car in a parking lot. I called Fremont, and they approved a local collision shop over the phone. They sent the check right away. This was the easiest car repair I ever experienced.
Paid on time every month for 6 years. Had a recent claim that took 2 months to make a decision. Most of the claim was denied and that’s fine – but my issue is the length of time it took, sent out an adjuster that wasn’t dressed …
We had an incident where an unknown backed into our vehicle and made a small dent in our tailgate. I contacted our agent and turned in a claim. People were very friendly and got the claim processed quickly with no problem. Thanks much!
Had 2 claims one kit hen fire at home and wind damage at camper and Fremont handled the claims really fast in fixing and repairing everything the adjusters were just fabulous for settling claims. Hope nothing se happens but I know from experience they will treat me right a long time customer. JIM
Fremont has been exceptional! During the pandemic, I’ve called several times and was always greeted pleasantly. My concerns were addressed immediately with kindness and respect! Great company, great people!!!!
I asked my agent from Rummel insurance in Saginaw about looking at home and car insurance. We set and look at quite a few, but there was no comparison on who would be the best. They gave me a very good price for everything. And there service is excellent. Thank you 🙏 very much …
I have been with Fremont Insurance for a year now. (Car and home). Recently my vehicle was hit and damaged in a parking lot. I filed a claim with my auto insurance through Fremont so I could get the vehicle repaired. I was contact by their …
My wife and son both had hit-and-run incidents recently. Fremont Insurance promptly paid the claims and even waved the deductible because they were hit and runs. Always get good service from them.
Fremont Insurance was great for me to work with. They made all contact with me once I had notified of the issue. They took care of everything in a very timely manner. I’m very pleased with their excellent customer support!
My agent is awesome!! I have homeowners and auto and they always assist me if I need help. My claims were handled promptly whether it was from a storm or hitting a deer…everything taken care of in a friendly, kind manner. Thank you!
After experiencing the devastating loss of the diamond setting out of my ring (the diamond having belonged to my late mother), I contacted Fremont for their assistance in getting this replaced. The claims adjuster from Fremont Insurance …
We just switched to Fremont and currently we’ve been waiting for over an hour for a call back to get our car towed!!! Unbelievable! Still no word. Just says high call volume and you can either wait on hold or ask for a call back. I’m so thankful my toddler isn’t in the car. It’s 90° outside!
We have had Fremont Insurance for a number of years now, Their prices are very competitive and everyone I have dealt with have been nothing less wonderful to work with. …
Freemont Insurance is a pleasure to deal with! Always helpful, friendly and respectful. They communicate in a very timely manner and always follow-up / through as needed. So happy I switched to them 5 years ago from a “big” company!!
My insurance agent Justin D. handled my claim for my vehicle which was totaled in an accident that was not fault. But my agent kept me informed at all times and handled my claim with respect and professionalism. He made me feel like I was …
They canceled me after my son had some legal issues. The issue occurred in September of 2021. Which as of October 2021, the legal issue he had insurance companies would not receive anything from the court. My policy was ending November …
I am not in the habit of getting into an accident. Not sure what to do or what to expect, the Fremont Insurance representative was very helpful. I was grateful for them getting me through a stressful time. Now, if I can get my car back from repairs……. 🙁
I recently discovered my big picture window had cracked. Looked like a bird had flown into it. Called my insurance agent, got quotes, heard directly from the claim adjuster from Fremont insurance and I had a check for the full replacement …
Was with this company for years. Filed a claim and it took weeks for an adjuster to show up. Then ultimately denied the claim. Their rates might be attractive but when it’s time for them to hold up their part of the bargain they will …
Having suffered a flooded basement in our “up north” cottage, due to a pipe break, we were anticipating a long, agonizing process dealing with our insurance company. Much to our surprise, our assigned Fremont Insurance Agent was very …
I have never had to call them before, until the last 3 month ago. I called and talked to a super nice person, explained what had happened to my car. I got an estimate on my car, it got sent in to the company and got fixed really soon. …
I needed to make arrangements with Fremont for an accident I was in one morning. I dealt with 3 wonderful women at Fremont that were very helpful and patience. Each of them had helped me tremendously with patience and knowledge in dealing …
Policy holder for over a decade without a claim. Still waiting for adjuster to contact me after a week has gone by after filing a claim. Local insurance agent said it would take 24 to 48 hrs. Not days and weeks to be contacted.
18 months on a storm claim where 2 restoration companies said repair was $130k and Fremont approved then withdrew. Now they hire an unlicensed adjuster to say repair is only 30k. Both repair contractors walked away and said no way. …
I’ve had Fremont for about 5 years now and LOVE them! Luckily I’ve only had to file two claims. A windshield repair and an accident. The windshield was so simple! They contacted a company for me and I was schedule for an at home repair …
We have had to make two claims through Fremont – one relatively minor, but the other quite significant. Fremont handled both of our claims in a fast and friendly manner. Our agent even pointed out that we were eligible to be reimbursed for …
Fremont Insurance provides excellent and custom coverage for my Bed & Breakfast, and has been mightily responsive to all of my claims, both for home and auto. Highly recommend!
I was t-boned at a 4 way stop. Other driver received a ticket. The service representative from Fremont Insurance helped me immensely through the whole process. I had never had an accident before. I am older, and couldn’t thank her enough …
On Sunday morning October 11 at 2 am my wife woke up to seeing flames coming from outside our house. By the 6 am our house was burned to total loss. Being devastated not knowing what our insurance would cover we were surprise to see our …
Changed homeowners Insurance to Fremont to save a few bucks, biggest mistake I made, they may have good rates but its the worst company I have ever dealt with. Agent never follows through on anything, called her 3-4 times for a copy of my …
We have had several homeowner claims and several vehicle claims over the many years we have used Fremont. Each time an adjuster called us right away. Our claims have all been handled quickly and to our satisfaction. Anyone we have ever spoken to has been nothing but friendly and helpful. I have recommend this company to everyone.
I had a major accident on I-95 in Florida. I totaled out my 2020 Nissan truck and my 2021 travel trailer. I took pictures and emailed them to my local agent who in turn got a hold of Fremont Insurance claim agent. within days my claim …
We switched to Fremont nearly 5 years ago for our autos. In that time I’ve had 4 claims for deer hits. Each claim was handled with quality customer service, prompt response, and quick payout to the body shop resulting in quick repairs. …
Fremont Insurance is the best insurance company I’ve dealt with in 45 years. I am 67. They are instant to respond, they are thorough, fair, and friendly. The adjusters work with the same attitude of servant leadership towards their clients. …
My daughter recently had an accident in our car at night, I called my agent the next morning and within a couple hours the claims specialist from Fremont called me back and the first thing she asked was is my daughter ok. She had my car …
Fremont has been my insurance provider for years now and I have always been impressed with their representatives customer and ability to get my claims handled fast. Fremont goes above and beyond to ensure their customers are taken care of in the fastest manner possible.
Just hit a deer ….called your roadside service , what a joke …recording , dial 9 recording …..good by….this is the second time I have dealt with this last time I was able to leave a message. They called back 12 hours later. NOT AGAIN !!
Thank you Fremont Insurance and Nustar Agency in Battle Creek Mi for your prompt and professional service on my recent claim. I highly recommend anyone looking for insurance to call Nathan for quotes today you will be glad you did.
Chose an honest company and stay away from Fremont Insurance.
They will collect your money, but not give you any services for it. They will tell you that they will deny an honest claim before they even investigate. Their …
I have been with Fremont for nearly 3 years and I recently encountered not 1 but 2 incidences where I had to make a claim. Within a day I had received contact from my claims adjuster and we were on our way to getting our vehicle repaired. …
I love Fremont Insurance company. They are amazing and the best business I have ever worked with. Jamie Francis and her team work seamlessly and are so quick to respond to my every need, from my car insurance information being sent to me …
I’ve had Fremont Insurance for about 5 years now and couldn’t be happier. I have farm and auto policies. I had an accident which ended up with no one hurt, but it totaled my 2018 Ford truck. My agent/adjuster worked with me to come to a …
Being the owner of a very reputable collision shop ( JT autobody ) in isabella co, have dealt with all ins co for over 20 years and i have to say fremont ins is one of, if not the the fastest and easiest companies we deal with and hope it continues.
I have nothing but good things to say about Fremont. I have been with this agency for quite a few years and have found them to be amazing. The rates are good and my first and only claim was handled so fast and approved right away. I am so …
This is the worst company for homeowners insurance, yeah great prices but terrible service. Paid them for like 7-8 years, had to make the first claim due to wind damage to the shingles on roof, adjuster comes out and says its an …
Zero stars would of been my rating of I could. I should of known it was too good to be true. You get what you pay for. You might save a few dollars with this horrible company but when you try to make a claim they’ll do everything they can …
If possible I would give this company a negative number. I had a flat tire on my way to a Christmas eve party. I called my new insurance company Fremont and waited quite awhile to talk to someone, she sent my call to ? Without telling me …
We have been insured with Fremont, not actually sure but, 30+ years at least. Each occasion they were needed an agent was immediately calling. Always extremely courteous and obliging. The auto collision shop I selected complimented Fremont saying they were great to work with. We satisfied customers.
Don’t ever use this insurance co they sued me for back pay after I was severely injured, I had to get social security disability because I couldn’t work anymore. They didn’t notify me of the fact I had to pay the money back from social …
Very nice and helpful people
Nice looking building
Great service
Honest and knowledgeable company. 😁👍🏻 …
Don’t expect your claims to be covered with this “insurer”.
The staff at Fremont make every call friendly and professional.
Hard working staff dedicated to their insureds!
I pick up their mail. Can’t tell you much more than that.
Great pricing and claim service
Fast, no nonsense claim.
Very good insurance co. Very good to work with and fast. Saves you money.
Excellent insurance company! Affordable rates on auto, home, and business insurance.
I shopped around for car insurance and they are by far cheaper than anywhere else I checked!
They have a really nice trunk or treat occasion.
Great experience with claims. Handle my claims fast and very professional
We’ve always had good luck with Fremont insurance.
Very satisfied in home and auto. It has always been in a very timely manner.
Very difficult to receive any reimbursements of claims from this company.
Fantastic Customer service skills. I have my home with you and I am absolutely grateful that I am good hands..
Love them! Great customer service and the underwriters are so helpful!
The worlds worst insurance company!! These 5 star reviews are from the staff because no one else would give them 5 stars
Thank you for your friendly service. I appreciate all your help. You made the process easy and fast. Everyone was great. Thanks again.
Horoble when it comes to paying for your auto accident expenses, they delay deny and defend. You would think that you were a criminal. When you pay for the coverage.
Great prices and a Michigan company. All good!
They were very professional and no hassle for my claim. They were concerned about my well being.Thank you!!
We had a tree fall and crush our car and Ceremony was overly generous with their payout!!!!
Fine people,fair rates, Andrew Fountain great agent and person.
They saved me over $500 between my car and home insurance.
Good Michigan based company.
Fremont is very accommodating and responsive to our clients needs and provides great service to our staff and our clients.
Could not be happier that we switched our car and house to this company. I am one who hates to make claims and they were so easy to work with.
Very affordable rates on Auto and Home. Quick and easy response to my claims – both Auto and Home. I like that they are Michigan-owned.
I had a claim and received excellent customer service.
My car had problem on the road. I called them to ask for a toll truck. They sent one immediately. Good service.
A shout out to Leslie Spangler for making my claim a smooth transition within days of my first phone call.
Fremont Insurance has been a great deal and great to work with over the years I have been insured by them.
Customer service is the BEST! They are always on top of things and answer all questions in a timely manner. Great service always
Fremont insurance is second to none when it comes to your home auto and business insurance. Highly recommended!
I haven’t made a claim but I have needed help with billing twice. The girls were helpful, pleasant and handled things in a timely manner.
Do NOT believe the 5 star reviews!! 95% of them are from their own staff or agencies that refer them. It’s sad the desperate measures they take to get good reviews. It’s unethical. Terrible company. Even worse claims process!
Gave me lots of grief when moving, auto-renewed policies without my knowledge that I wasn’t using, left me thinking they would cancel when the policy ran out but they continued to charge me, and charged me a renewal fee, but couldn’t refund it because I didn’t catch it until ONE DAY past their “refund window”.
Our house burned down 3 days before Christmas, they haven’t given us money, our adjuster is a jackass who refuses to answer our calls or emails. Now we are left in the dust with nothing and still no answer on what to do, do not go with this insurance company.
I was hit in a parking lot. Freemont took care of my claim in a lightening fast manner! I am very pleased with the resolution!
Thankful for Fremont’s great claim service along with their caring and helpful people! Claim experience is tops! Excellent choice for insurance!
I asked for a commercial auto quote form them it took over a week to hear back after giving all of my info to them when they finally gave me a quote it was good but 3 day later they called to say the would not insure me be cause of a ticket I got in 2015 thnks for wasting my time I will never use this company
The staff at Fremont insurance are always very easy to work with and pleasant. I have enjoyed doing business with this company!
I HAVE BEEN WITH FREMONT INSURANCE COMPANY NOW FOR OVER 12 YEARS AND ALWAYS BEEN THERE FOR ME WHEN I NEEDED THEM AND WOULDN’T EVEN THINK ABOUT ANY OTHER INSRUANCE COMPANY. ESPECIALLY MY AGENT NICK SO SWEET AND HELPFUL ANYTIME I HAVE ANY …
Fremont was easy and professional to work with. Timely communication and pleasant interactions. .
Had my first accident today and they were horrible. Nobody at the office seemed to care at all and couldn’t give me any advice on what to do. Ended up getting tons of help from the collision company that the insurance company should have given me.
One of the best Michigan Companies I do business with!
I would classify this insurance company as fraud. They gladly take your money, but when a doctor says you need to be checked out they are not willing to give you the money that YOU payed for accidents. Not to mention the fact that they say …
Out standing! I had an issue, they jumped on the claim, worked with the mechanics to identify and resolve the problem and covered everything under my comprehensive portion of my insurance policy. Couldn’t be more pleased!
Every time I call for information, they pick up promptly and are quick and efficient with getting me the information I request and need. No sending me to multiple different people and extensions. Thank you again for your help!
been with fremount ins a couple of years was rear ended called fremount
they were very helpful and so nice walked me thur everything and answered all my questions and a few days later followed up to make sure everything
was good very happy with fremount ins
Terrible customer service, you won’t get a call back even if you are really hurt. Wouldn’t recommend to my enemy’s, save your self headaches and get a real insurance company. Employees that actually care about its customers would be nice. You have been warned…
Wouldn’t correct policy info. Found out I was paying for 8 years of Property coverage that was in the wrong name so I never would have been covered had something extreme happen to property. Switched to new company that was happy to insure me correctly
I never applied for any insurance from this company. I was never a customer. But today I got a bill from a collections agency for 55 from Fremont insurance. I’m going to find out why and get authorities involved. SCAMMER ALERT do not trust this company with anything
The service we receive from our agent is always very timely and the turn around of payment for damages has been great. I would recommend this company anytime.
I have had nothing but a great experience dealing with the Fremont Insurance people. Jeff Frost and Melissa Blodgett have gone above and beyond to help me with any questions I may have . A+
Most frustrating insurance company to deal with. I contact justin (insurance adjuster) via email, voicemails and texts day after day and he only responds via short text once every several days. …
My wife and I have been with Freemont for years and could not ask for a better company. 1st I want to thank Freemont for being there when my wife, myself and my son where stuck on a seasonal road during the winter for 14 hours. Freemont …
My agents are amazing! They are quick tp respond any time I have a question and if I ever have a claim, they are very helpful in getting it taken care of!!
Fremont Insurance was great to work with. Good communication and check was ready when our car was fixed.
If I could give 0 stars, I would. I was in an auto accident 9 months ago that left me disabled. They closed my claim 3 weeks after the accident and denied the imaging my doctor ordered. I couldn’t receive any medical treatment and they …
I had multiple polices with this company. For 14 years I always paid my bill in full and on time. I never had any claims so I cannot speak on this part of the company. The company canceled me when they sent a shady third party inspector. …
Fremont pricing is as fair as any insurance I’ve had – they do raise your price 15% every year like some do – they handle claims quickly and hassle free.
Fremont Insurance Company associates demonstrate “Best in Class” service in all they do every day!! It’s no wonder why it’s one of the fastest growing insurance company’s in state. Keep up the good work!
My daughter was out state and totaled her car. I am very thankful they were there to help her with the claim and get her into a rental car.
Thank you very much
Worst company I’ve had to deal with. Updated our EFT in April and it had paid April and May payments correctly via Auto Deposit. Was issued a “late fee” because they never requested funds from my bank for the June Payment. Was given the run …
If I could also give zero to negative stars, I would. “Shannon” at Fremont is rude, lacks empathy and is just a terrible human being altogether. Our home burned down in Saginaw Twp on December 22nd, 2017. We had to place ourselves into …
Have always had positive experience with Fremont. Timely response, thorough follow up, etc..
My adjuster was awesome!! My claim was handled promptly….everything was taken care of in a very friendly, kind manner. Thank you!
There was courteous, efficient service at every step of the processing of the claim. We appreciate the attentiveness and the care offered by the adjuster. A critical event became less a source of trauma.
I have been a customer for 3+ years. Im not late on my payments and havent had any claims. I called yesterday to see if I could have my payment taken out 2 DAYS later than scheduled. Because they did this for me ONCE before well over a year …
Not only have we saved money with this insurance company but they provided us with a very fast and efficient windshield repair. This company is worth checking out! It’s all about price, price, price!
Freemont Insurance is the best! Great Value, Great Service, Great Customer Support and Service team….Communication with a support representative from Freemont is actually a pleasure…They are clear-speaking, professional, and courteous.
After hitting a deer at night they got me a rental the next day and my van was fixed like new and another incident where someone hit me pushing me into a utility pole they were fantastic getting me a rental and helped me by checking out a replacement vehicle to make sure I was getting a good deal.
Fremont was very quick with our insurance claim and even had to add to it and no issues.
I can’t say enough good things about Fremont Insurance. I’ve been insured with Fremont since 2009 and enjoy the outstanding service and competitive rates. Unfortunately my home was broken into twice and both times Fremont went above and beyond the call of duty to make sure I was taken care of and safe. Thank you Fremont Insurance!
Easy and fast claims with great communication! Helpful people at our local insurance office (Thanks Todd Borseth and team in Ewen, MI) and the 800 number for claims. They all make it so simple and personal during what can be a stressful situation.
Run away from this company as fast as you can people!! I’ve been trying to make a claim for a month and a half, they are always asking me for my phone number and never return my calls because they “don’t have my phone number”! I leave …
The worst insurance company I ever seen . I i will never trust the company . Be careful of them .
This company is terrible. Needed road service and called for the service (flat tire) and they didn’t even know who I was. Had to deal with the problem myself. Called headquarters and talked to a man named Tyler. He assured me he would deal …
Fremont Insurance has insured my home for the past 5 years. This year I made my first claim after receiving some pretty significant storm damage to my roof. They sent the adjuster (Denis) out the very next day. He worked with the roofer I …
I was so impressed how fast my adjuster Ericka Fritts was when she called me on the day of the accident, Deer decided to total my car, never hit one before & I had no clue what to do but Ericka explained & assure that it will be taken care of.. I highly recommend this company I also have home owner insurance with them also.
Fremont Insurance Company is a great insurance company to represent. They have competitive rates in the State of Michigan. Their underwriting team is awesome to work with. Their claims team is very quick to make contact and settle the claim.
we have been with fremont ins. for many years.have had a few claims over the years and they were handled and taken care of with no problem.our agent has been great and taken care of all our needs,would not think of going with another company.
Stay far far away from this company. You can have clear cut evidence for a claim and they will deny it anyway. Have to take them to court now and will be switching companies for our business needs immediately.
Not a fan of Fremont. I would be very careful of what they verbally tell you. The adjustor tried to steer me to his friends restoration company and when we decided to use someone else everything went sideways. They finally approved our …
Fremont is a very reliable insurance company. They are easy to work with, fair to their staff, and dedicated to fulfilling the promise of their policyholder obligations. …
Freemont offers great rates on renter’s insurance! Additionally, this company is excellent with customer service and processing claims!
When our car was destroyed during our vacation by the worst hailstorm Gulf Shores Alabama had seen in 50 years, our Fremont Insurance agent assured us we would be taken care of immediately. …
Someone hit my new car in a parking lot. I called Fremont, and they approved a local collision shop over the phone. They sent the check right away. This was the easiest car repair I ever experienced.
Paid on time every month for 6 years. Had a recent claim that took 2 months to make a decision. Most of the claim was denied and that’s fine – but my issue is the length of time it took, sent out an adjuster that wasn’t dressed …
We had an incident where an unknown backed into our vehicle and made a small dent in our tailgate. I contacted our agent and turned in a claim. People were very friendly and got the claim processed quickly with no problem. Thanks much!
Had 2 claims one kit hen fire at home and wind damage at camper and Fremont handled the claims really fast in fixing and repairing everything the adjusters were just fabulous for settling claims. Hope nothing se happens but I know from experience they will treat me right a long time customer. JIM
Fremont has been exceptional! During the pandemic, I’ve called several times and was always greeted pleasantly. My concerns were addressed immediately with kindness and respect! Great company, great people!!!!
I asked my agent from Rummel insurance in Saginaw about looking at home and car insurance. We set and look at quite a few, but there was no comparison on who would be the best. They gave me a very good price for everything. And there service is excellent. Thank you 🙏 very much …
I have been with Fremont Insurance for a year now. (Car and home). Recently my vehicle was hit and damaged in a parking lot. I filed a claim with my auto insurance through Fremont so I could get the vehicle repaired. I was contact by their …
My wife and son both had hit-and-run incidents recently. Fremont Insurance promptly paid the claims and even waved the deductible because they were hit and runs. Always get good service from them.
Fremont Insurance was great for me to work with. They made all contact with me once I had notified of the issue. They took care of everything in a very timely manner. I’m very pleased with their excellent customer support!
My agent is awesome!! I have homeowners and auto and they always assist me if I need help. My claims were handled promptly whether it was from a storm or hitting a deer…everything taken care of in a friendly, kind manner. Thank you!
After experiencing the devastating loss of the diamond setting out of my ring (the diamond having belonged to my late mother), I contacted Fremont for their assistance in getting this replaced. The claims adjuster from Fremont Insurance …
We just switched to Fremont and currently we’ve been waiting for over an hour for a call back to get our car towed!!! Unbelievable! Still no word. Just says high call volume and you can either wait on hold or ask for a call back. I’m so thankful my toddler isn’t in the car. It’s 90° outside!
We have had Fremont Insurance for a number of years now, Their prices are very competitive and everyone I have dealt with have been nothing less wonderful to work with. …
Freemont Insurance is a pleasure to deal with! Always helpful, friendly and respectful. They communicate in a very timely manner and always follow-up / through as needed. So happy I switched to them 5 years ago from a “big” company!!
My insurance agent Justin D. handled my claim for my vehicle which was totaled in an accident that was not fault. But my agent kept me informed at all times and handled my claim with respect and professionalism. He made me feel like I was …
They canceled me after my son had some legal issues. The issue occurred in September of 2021. Which as of October 2021, the legal issue he had insurance companies would not receive anything from the court. My policy was ending November …
I am not in the habit of getting into an accident. Not sure what to do or what to expect, the Fremont Insurance representative was very helpful. I was grateful for them getting me through a stressful time. Now, if I can get my car back from repairs……. 🙁
I recently discovered my big picture window had cracked. Looked like a bird had flown into it. Called my insurance agent, got quotes, heard directly from the claim adjuster from Fremont insurance and I had a check for the full replacement …
Was with this company for years. Filed a claim and it took weeks for an adjuster to show up. Then ultimately denied the claim. Their rates might be attractive but when it’s time for them to hold up their part of the bargain they will …
Having suffered a flooded basement in our “up north” cottage, due to a pipe break, we were anticipating a long, agonizing process dealing with our insurance company. Much to our surprise, our assigned Fremont Insurance Agent was very …
I have never had to call them before, until the last 3 month ago. I called and talked to a super nice person, explained what had happened to my car. I got an estimate on my car, it got sent in to the company and got fixed really soon. …
I needed to make arrangements with Fremont for an accident I was in one morning. I dealt with 3 wonderful women at Fremont that were very helpful and patience. Each of them had helped me tremendously with patience and knowledge in dealing …
Policy holder for over a decade without a claim. Still waiting for adjuster to contact me after a week has gone by after filing a claim. Local insurance agent said it would take 24 to 48 hrs. Not days and weeks to be contacted.
18 months on a storm claim where 2 restoration companies said repair was $130k and Fremont approved then withdrew. Now they hire an unlicensed adjuster to say repair is only 30k. Both repair contractors walked away and said no way. …
I’ve had Fremont for about 5 years now and LOVE them! Luckily I’ve only had to file two claims. A windshield repair and an accident. The windshield was so simple! They contacted a company for me and I was schedule for an at home repair …
We have had to make two claims through Fremont – one relatively minor, but the other quite significant. Fremont handled both of our claims in a fast and friendly manner. Our agent even pointed out that we were eligible to be reimbursed for …
Fremont Insurance provides excellent and custom coverage for my Bed & Breakfast, and has been mightily responsive to all of my claims, both for home and auto. Highly recommend!
I was rear ended by one of their insured and it’s been over 8 months since I filed my claim and they still haven’t paid to get my car fixed
I was t-boned at a 4 way stop. Other driver received a ticket. The service representative from Fremont Insurance helped me immensely through the whole process. I had never had an accident before. I am older, and couldn’t thank her enough …
On Sunday morning October 11 at 2 am my wife woke up to seeing flames coming from outside our house. By the 6 am our house was burned to total loss. Being devastated not knowing what our insurance would cover we were surprise to see our …
Changed homeowners Insurance to Fremont to save a few bucks, biggest mistake I made, they may have good rates but its the worst company I have ever dealt with. Agent never follows through on anything, called her 3-4 times for a copy of my …
We have had several homeowner claims and several vehicle claims over the many years we have used Fremont. Each time an adjuster called us right away. Our claims have all been handled quickly and to our satisfaction. Anyone we have ever spoken to has been nothing but friendly and helpful. I have recommend this company to everyone.
I had a major accident on I-95 in Florida. I totaled out my 2020 Nissan truck and my 2021 travel trailer. I took pictures and emailed them to my local agent who in turn got a hold of Fremont Insurance claim agent. within days my claim …
We switched to Fremont nearly 5 years ago for our autos. In that time I’ve had 4 claims for deer hits. Each claim was handled with quality customer service, prompt response, and quick payout to the body shop resulting in quick repairs. …
Fremont Insurance is the best insurance company I’ve dealt with in 45 years. I am 67. They are instant to respond, they are thorough, fair, and friendly. The adjusters work with the same attitude of servant leadership towards their clients. …
My daughter recently had an accident in our car at night, I called my agent the next morning and within a couple hours the claims specialist from Fremont called me back and the first thing she asked was is my daughter ok. She had my car …
Fremont has been my insurance provider for years now and I have always been impressed with their representatives customer and ability to get my claims handled fast. Fremont goes above and beyond to ensure their customers are taken care of in the fastest manner possible.
Just hit a deer ….called your roadside service , what a joke …recording , dial 9 recording …..good by….this is the second time I have dealt with this last time I was able to leave a message. They called back 12 hours later. NOT AGAIN !!
Thank you Fremont Insurance and Nustar Agency in Battle Creek Mi for your prompt and professional service on my recent claim. I highly recommend anyone looking for insurance to call Nathan for quotes today you will be glad you did.
Chose an honest company and stay away from Fremont Insurance.
They will collect your money, but not give you any services for it. They will tell you that they will deny an honest claim before they even investigate. Their …
I have been with Fremont for nearly 3 years and I recently encountered not 1 but 2 incidences where I had to make a claim. Within a day I had received contact from my claims adjuster and we were on our way to getting our vehicle repaired. …
I love Fremont Insurance company. They are amazing and the best business I have ever worked with. Jamie Francis and her team work seamlessly and are so quick to respond to my every need, from my car insurance information being sent to me …
I’ve had Fremont Insurance for about 5 years now and couldn’t be happier. I have farm and auto policies. I had an accident which ended up with no one hurt, but it totaled my 2018 Ford truck. My agent/adjuster worked with me to come to a …
Being the owner of a very reputable collision shop ( JT autobody ) in isabella co, have dealt with all ins co for over 20 years and i have to say fremont ins is one of, if not the the fastest and easiest companies we deal with and hope it continues.
I have nothing but good things to say about Fremont. I have been with this agency for quite a few years and have found them to be amazing. The rates are good and my first and only claim was handled so fast and approved right away. I am so …
This is the worst company for homeowners insurance, yeah great prices but terrible service. Paid them for like 7-8 years, had to make the first claim due to wind damage to the shingles on roof, adjuster comes out and says its an …
Zero stars would of been my rating of I could. I should of known it was too good to be true. You get what you pay for. You might save a few dollars with this horrible company but when you try to make a claim they’ll do everything they can …
If possible I would give this company a negative number. I had a flat tire on my way to a Christmas eve party. I called my new insurance company Fremont and waited quite awhile to talk to someone, she sent my call to ? Without telling me …
We have been insured with Fremont, not actually sure but, 30+ years at least. Each occasion they were needed an agent was immediately calling. Always extremely courteous and obliging. The auto collision shop I selected complimented Fremont saying they were great to work with. We satisfied customers.