Friends Hospital is a psychiatric hospital located in Philadelphia, Pennsylvania, United States. Founded in 1813 by Quakers as The Asylum for the … See more
Extremely dirty place! There was urine all over the toilet, large piles of urine on the floor and all over the sink. When the employee in the blue uniform was told about it, the ONLY BATHROOM that patients could use, he gave a tissue and …
I was so scared and felt so unsafe. Fights and people snapping out way too often!!! All levels of mental illness/issues/violence are lumped together. I spoke briefly with the loser, plain, arrogant and clueless CEO (Ross) who believes it’s …
I wish there was a option for no stars. This place is the absolute worst! They do not do anything for their patients. When you talk to staff, when they call you cuz they hang up on you, they tell you not our problem, not our patient, they …
I hate this hospital a lot because when my mother went to visit me the employees treated me like trash so that’s why im not going there anymore because is not worth it
The man who was I speaking to today on the phone was very very extremely rude and was impatient with me he didn’t have any patience he was very very rude
Very unprofessional business, the staff are ignorant and nasty, they hung up the phone on me 3 times back to back. I think the staff should all be 302.
Unfortunately the healthcare system is the biggest fraud on the planet, but when doctors and nurses say they care, but then the insurance runs out, they’re quick to get rid of someone.
My father was put into this hospital, one day I wanted to give him jolly ranchers and the staff SCREAMED at me, I was only 12 years old and with my mother and sisters, it was very sad that the staff can’t be nicer to the people visiting their family
if you want staff to judge you or dont want help dont come here !! horrible ! all they do is gossip .if i could put 0 stars i would this is for the out patient
Called to ask questions about the adolescent health program, but staff was very rude and answered questions with a attitude and hung up on me mid question.
Horrible! Don’t go you will be very sorry. Once your in you can’t get out. Being in this filthy hospital made me worse. Staff are ignorant and rude. Doctors, if you see one are condescending. Please if you value your sanity go elsewhere.
One star is to high they are very slow and ignorant. How am i allowed to see my child 3 times a week for one hour and i live almost 2 hours away i requested to take my child home and was told if I do that they would take me to court and they would keep her longer. Someone help me what can i do. Where can i go.
I have known quite a few people that had to come here including a family member and myself not one of us came out better we all came out worse stay away!
My daughter is in this place. They wont tell me anything about her care. She was assaulted in the face last night (Aug. 10) and staff did nothing. They are not medicating my child nor helping her.
Thanks for the traumatic stress. I was sent here for suicidal tendencies and came out EVEN WORSE. I was diagnosed with acute stress disorder due to my experience here 5 months ago and I’m STILL DEALING WITH FLASHBACKS AND NIGHTMARES. DO NOT …
THIS PLACE WAS ESSENTIAL IN SAVING MY LIFE.
I got along great with the staff because they knew I truly wanted to get better. Thanks to y’all for helping me both mentally as well as spiritually & even physically.
it’s actually a NO STAR-
Calling there (for myself) they automatically transfer you to a “Crisis Ctr.” which you get an ignoramous person talking to you like you’re below a normal …
This place is a damn joke. I have a family member there who needs major help with multiple mental health issues and they said they can’t do anything for her. She wanted to leave and look else where for help and they told her no she has to stay until the weekend is over.
Hey friends,
I just wanted to say to all of you to have a nice day and since im hired at this place and they bribed me to put 5 stars for 69 cents raise i did it lmao anything for the money tho,Imma get back to my shift anything for the money,Catch yall later.
I was at Friends hospital in in 2008 the staff should not be allowed to make threats to clients that they going to be staying there for the rest of your life if they come back the staff should not be allowed to make any disrespectful …
Keeps calling my number even though I don’t have any affiliation to them or anyone who even remotely lives near them. When I asked them to stop they were rude. Can’t imagine how they actually treat their patients if they act that way over the phone.
I walked into friends July 23rd 2018 told them I was suicidal and I need help dr. Jeff told me since I did it shoot myself in the head like I planned on doing I need outpatient if that wasn’t the most degrading and disrespectful response to …
I personally know patients who have been at this hospital. While some of the staff may be less than stellar, the overall experience here with treatment, diagnosis and referrals is excellent.
They are very rude and wouldn’t help my husband and we’re very unprofessional. My husband didn’t get no help I’m trying to get him home and they refuse and my husband is sane! They are holding him against his will
Do not come here. Staff sucks and the treatment is horrible. All around horrible in all areas. I have been here twice for a total of about 3 weeks and will defiantly never go back if i ever have to be impatient again. Staff harassed me …
Staff strive to help patients feel comfortable and recover. A professional relationship between a patient and a provider is built on trust. Each have to participate in the treatment plan. This is what promotes positive outcomes. Staff is very knowledgable…Kjoyce, CRNP
I took my friend there who needed psychiatric help. They evaluated him and sent him back to the streets within 24hrs time knowing hes suicidal has mental issues and has addictions problems. As i speak to people we all have the same disgust for this establishment that is supposed to help people get better.
I am greatly disappointed that Friends, unilaterally, sent my wife into a far away, low rated mental hospital. At least this elder and disabled husband could be faithfully visiting her. Now, I can’t drive that far. No response from Friends.
God bless the people at Friends, this is an impossible job that even when they care and do they’re very best possible. they will still be vilified. Wake up people, supporting our brothers and sisters with mental health problems takes time, …
the receptionist lady in the front was rude knowing it was my first time coming to visit.. she literally laughed in my face in a negative way and didn’t help. i had to call someone who has visited the hospital before. plus the workers are on their phones taking about shopping. like what? i don’t even do that while I’m on the job.
My cousin was in there for bout 24 hours. They kept her in the waiting room for 18 hours. No offer of food or drink and also had a movie playing with a woman being raped repeatedly throughout. My cousin is a sexual assault victim. She was …
If I could give zero stars I would. Absolutely horrible, inhumane treatment of patients. This is a place you send your worst enemy. Staff loves to abuse patients.
I had my son 302 at 3:30 in the morningInstead of helping himThey gave him medicine and let him out at 5 a.m. without doing any checkHe’s also bipolar everything you can think of you need it to be evaluated and you guys
They stole me from a hospital in the early morning while I was dehydrated and had an infection. They mistreated me, ignored my PTSD symptoms and caused me more mental turmoil than I’ve ever experienced or will ever experience. I was lied …
This hospital is simply horrible. It just made things worse. Once you’re in, you can’t leave. I stayed here for a week and a half, it was a nightmare, they mix the angry kids and depressed/suicidal kids together, the angry kids make fun of …
I had really good experiences and verry bad ones. In this hospital it matters how you Cary yourself and your behavioral patterns. There are some people that are on your side and others who couldn’t care less about you. The reason why I gave them 4 stars is because no matter what you can’t leave that hospital without learning something.
I called to inquire about a friend in crisis and the male nursing supervisor on duty at 8:35am was having a bad day. Families and friends have no rights to ask about their loved ones well being.
My experience was great. The staff was kind & the doctors took care of all my medical needs. This was my first time ever receiving psychiatric treatment & I didn’t know what to expect; I stayed for just under 1 month & came out 100% better …
I was transferred from another hospital and for that reason I believe, was evaluated rather quickly. On a previous stay, I kind of just showed up…. and 11 hours later, I was finally admitted. 11 hours and a bologna sandwich. …
Friends used to be great but last time my husband stayed there they almost killed him. he has a heart condition and it became aggravated. they lied about drs being on staff, lied about who the head nurse was, deprived him of ALL of his …
I would give this place a -10 if I could! Dangerous with ex-cons physically attacking each other. No security. Shared bathrooms with junkies. I had open wounds and felt unsafe taking a shower or sitting on the toilet. Human feces smeared …
I was provided an extremely high standard of care from extremely caring people. My life circumstances were such that I was possibly facing homelessness after discharge. The social worker and doctor worked above and beyond to ensure that I …
“Doctor” Du is neglectful to say the least. He refused to refill my anti depressant after I was already out of it for 4 days because I missed ONE appointment that frankly was a waste of my time. The anti depressant was working and so a …
The EMT staff that helped do the initial intake paper work was very slow. He asked us why we brought our patient there and he told us that they weren’t sure if that was the place for him. then he stood there looking at his clipboard for a …
SOOOOOO VERY UNPROFESSIONAL!!!!! I gave this place one star only because you can’t post without one!!!! Dr. Salaam hasn’t had the courtesy or professionalism to call me one time about my child’s progress/ treatment or medication …
Took 3 days to get psych meds and went through SEVERE withdrawal until my dr bribed me that he wouldn’t give them to me unless I started eating which I couldn’t do because I would throw up due TO the withdrawal. Catch-22. Dr. Was …
Very rude place and they need to be shut down. We sent my mom here so that she can feel better and she came out feeling worse! I don’t understand the ignorance and the treating people bad especially that’s reaching out for help. Shame on them!
I need you to know that the Doctor could care LESS. He was the worst part of it all. The reviews are correct. if youre looking for medical help seek outpatient because here you will be held in limbo and asked to wait for a Doctor who will …
I only put one star because it won’t allow you to rate zero. And that’s what this place is, one great big ZERO. The staff are rude and nasty, and they lie to family about the care your loved one is supposed to be getting and what is made …
I get that everyone’s experience will vary, but honestly, this place saved my life. The entire staff were nothing but kind. As I read most of these reviews, I severely question them. You’re not getting the whole story. It’s mostly junkies …
Terrible place for me as a transgender person. They refused to let me have my medication for the first few days, caused problems with my hormone injections, misgendered me even when I would correct them, messed up my dietary requirements …
Went here for suicidal tendencies and ended up sitting in the patient waiting room for about 4 hours, during which I watched petients being handled poorly with bad supervision and overheard staff swearing and talking loudly about stuff …
This place is the worst hospital ive ever been to. They do not care about none of us they only care about their paycheck. When someone makes fun of your pronouns they dont do NOTHING nothing at all. They dont care. If you forget your meds …
Do not go here. When I arrived there was human fecal matter all over the place including in my room. There was mouse poop also in my bed. I was forced to take ice cold showers to stay clean which was a requirement for “caring for yourself”. …
forced against law our side of restrictions a guidelines against will. within the same occurrence of proper assurance and insurance for repair. no safety in the hospital being in service for the health aid community within strict holistic …
Majority of staff at admissions is absolutely disgraceful. Behind the door its an absolute free for all zoo. Not clean or sanitary at all! Seems like they take up unnecessary time just to collect a check. Not to mention extremely rude. I …
Despicable and sad they want people to die they don’t have personality for quality of care license when I receive care there they shot me up with haldol they tried to fight several times it was like getting service on a block of junkies friends ain’t never been friends to anyone in there faculties the worst company in society human
Doctor Khan was not helpful at all. She would not give me the amount of medication I take to help me sleep. She decided I was bi-polar even though I told her I had Major Depressive Disorder and did not have any manic episodes. I signed …
was already concerned about the 1 star rating in the beginning, but was assured by my social workers that i was acting crazy and that people only leave reviews if they have a bad experience.. the 1 star rating is truly accurate. i threw in …
This hospital didn’t give my daughter her meds the morning of her release, they didn’t call the insurance to have my daughters meds approved when released and my daughter still don’t have meds it’s been 24+ hours. I called this hospital, …
My daughter received substandard care, and the facility was terrible about communicating her treatment plan. No medication changes were made until we begged them multiple times, and they never spoke with her outpatient psychiatrist as …
This place is sicken! I feel bad for people in there without family to fight for them. The majority of the staff are non caring. My child was not treated with respect or dignity. And when she got angry or voiced her concerns they deemed her …
I went to Friends Hospital this morning to inquire about a close family member. I was Treated with the uppermost Respect From the Admission clerk. She showed and gave me the forms to fill out with Total knowledge of how to proceed. I then …
I had to have my ex-girlfriend 302’d because she suffers from paranoid schizophrenia and was off her meds for a week. Without her medicine she can be an extreme danger to herself and loved ones due to delusional thoughts that over power her …
If you truly love your loved ones and yourself, do NOT send anybody you know here or voluntarily sign yourself in. They are the most disrespectful, loud, lazy, incoherent people ever. Not to mention how they make you feel alienated. It will …
DO NOT send your child to this place! Very unprofessional staff! Worst experience ever! Never got a phone call from a doctor or even a therapist. Patients constantly arguing, no good especially when already having mental issue’s!! As well …
My time at friends hospital was surprisingly phenomenal. I had worries about the places when i first arrived, but when i adapted everything was good. Staff are doing their job right, the place is clean and everyone is treated with proper …
It was horrible I sat in the crisis area for 26 hours waiting for a bed. I went there for grief counseling due to a sudden death of my brother. I didn’t receive any therapy they just give you meds to put you to sleep. Then when I woke up …
When will I be refunded for my 3 Victoria secret bras that was stolen y’all workers have to stop stealing like people don’t remember cause they do y’all supposed to help people not steal because of the person’s history I’ve been calling all the phone does is ring y’all never answer been calling for 2wks maybe more no answer no email
Don’t get me wrong, there is some room for improvement. But, I’m giving 5 stars anyhow to balance out all the 1/5’s. In my very honest opinion, I’d rate Friends a solid 4/5☆ …
My young teenage son, whose emotional maturity is younger, has been at your facility for a week and in that entire time, the psychiatrist I was told that was assigned to my son, Dr. Salaam, hasn’t bothered to call me at all. Not to discuss …
This place drops the ball no social worker, physician no body ever called me i left numerous messages. I am on the contact list to do so. They kept him for 11days. Just let him go unprofessional if your not going to help ppl close it down.
The experiences, housing, food, staff, and cleanliness was very much lacking. But some of the staff here were so amazing to me. Mrs. Dawn, Mr. Curtis, Mrs. Jackie, and Mr. Frank (and I’m sure a few others) made this experience so much better for me 🙂
From the moment we arrived at Friends CRC. My family and I were greeted warmly and given a detailed explanation regarding next steps, what to expect and who we would speak with during our loved ones care. Our family member was treated …
I was hired back during the beginning of February of this year for the inpatient social work position, and then terminated a month in a half later. My “fellow” colleague who I was training under set me up to be terminated from this …
YOU WILL NOT RECEIVE PROPER TREATMENT HERE. I was in the waiting room for 36 hours straight, only allowed to sit in one spot. The CRC staff AND the supervisors are dismissive and disrespectful. I was moved to 3 different units while being …
I had been having some physical health issues for a while. Unfortually I was dealing with alot between running from an abusive situation and dealing with other truama.. After being taken to a hospital near where I lived (grandview hospital) …
My wife has been there for 11 days and she never calls. She has been vaccinated and boosted and got COVID in their care. So why can’t I visit my wife due to COVID-19 restrictions and they don’t follow it themselves. Nobody gives me updates. …
abusive place they don’t care about you. you will leave with nightmares. especially if you’re mentally stable enough to observe your surroundings and see how people are treated. you voluntarily sign yourself in so you can sign yourself out, …
I had a family member who was 302’d and transferred to Friends. It seems as if the doctor wanted to discharge him as quick as possible to get him out. We told the doctor he wasn’t ready to leave yet. But in some particular reason the doctor …
They take away patients right and disregard HIPPA laws they take people meds away and change them for things they can’t have they make them lose their memory and totally disregard the families that have family and do not speak to people if …
My friend appeared here after having a psychotic breakdown and disappearing. Despite a missing persons report, it was days before we were told where he was. Terrible conditions has worsened his mental state.
I dropped off my dad who was highly psychotic. Filled out the paperwork to 201 him after I was denied the right to 302’ed him. After a few hours I called the CRC to check whether he was going to stay there or be transferred to another …
I have a loved one there now and as of writing this they’ve been perched in a chair for over 24hrs. They are severely physically disabled and being denied medication for physical ailments while they wait. They went voluntarily and are now …
I have a loved one currently in there. He called me and I missed his call by a few minutes. I called back and a lady answered. I told her I understood HIPPA but simply asked if she could give him a message that I called so he could call me …
This place helped me get my life back. I’m so thankful to the doctors and staff. They were so patient and understanding and cared for my safety when I was totally out of it 😊. …
My brother was admitted to this hospital. He’s allergic to an antipsychotic that nearly stopped his breathing before. We had to go through hell to speak with a nurse and ensure they knew this and once we did, she was EXTREMELY rude, …
In order to file a complaint for violating client HIPPA rights, the complaint needs to be “approved” by the offending staff member! No wonder things don’t improve there. …
I am a Family therapist from another agency and this hospital has the most unprofessional staff I have ever encountered. The Social Workers are VERY rude and the administrative staff that answers the phones are very rude and unprofessional …
All you get is a meds. You’re stuck in the living room watching tv all day because you’re locked out of your room. There is no therapy. You get a 20 min group therapy that has nothing to do why you’re there and you’re pretty much sitting there all day. They are severely understaffed and they can not help you.
Arrived with all my teeth. Left with fewer. Along with a broken face. All that needs to be said. Do not go here if you want to be assured that you or your loved one are safe …
Was a patient there and the whole week I was there I was sick with coughing and body aches. They ordered me medicine for my coughing but the pharmacy never brought it to the unit. My family brought me medicine and they never gave it to me, …
My review apparently got deleted but ill write this again. ABSOLUTELY, DO NOT GO TO THIS HOSPITAL FOR HELP. YOU WILL COME OUT WORSE THEN WHEN YOU WALKED IN. Thes staff are very rude, there’s absolutely no therapy, and you get no treatment …
I am angered reading these comments and seeing the boilerplate responses to concerned family, patients, advocates and no updates either to day the matter has been investigated or something. This is what I sent to friends hospital directly: …
I was in friends hospital in 1997 n they diagnosed me with schizoaffective. Thing is that it was the best thing I ever did!! In it paved my way through life. I guess there always a spot in my heart . I miss all the people That I …
My mother has been there 3 months ago but apparently they don’t have her medication records from her last being in there. She is now in there for the past 3 days and can’t get any medication including sleep! There is absolutely no reason …
I checked myself into the behavioral crisis center and had a pretty rough experience with the staff there. The psychiatrist and nurse were amazing but the women who worked at the front desk were so rude to me. They acted like it was such an …
Horrible. Rooms are locked 8am-8pm. Techs working there are on their phones 24/7 and treated us like dogs. They got annoyed when we asked to use the bathroom when it was the LEAST they could do. Was in there for 13 days and left worse than …
I took my nephew there for help with mental illness. They were not any help after waiting like 4 hours for an evaluation. My nephew grew impatient and had a mental breakdown while waiting to be release. At that point no one was willing to …
(Translated by Google) The worst place of attention in the reception is in this hospital!! They hook you in the face if they don’t have the answer. …
Extremely dirty place! There was urine all over the toilet, large piles of urine on the floor and all over the sink. When the employee in the blue uniform was told about it, the ONLY BATHROOM that patients could use, he gave a tissue and …
I was so scared and felt so unsafe. Fights and people snapping out way too often!!! All levels of mental illness/issues/violence are lumped together. I spoke briefly with the loser, plain, arrogant and clueless CEO (Ross) who believes it’s …
I wish there was a option for no stars. This place is the absolute worst! They do not do anything for their patients. When you talk to staff, when they call you cuz they hang up on you, they tell you not our problem, not our patient, they …
Pending……
Rude on the phone
I like the milk
Go
The worst
Better places in hell
Bad staff
Not a bad place to get help
Horrible waste of tax dollars
Uncomfortable and degrading. Only go as a last resort.
Staff rude and in my opinion did not care about me whatsoever
I was treated like a normal human being. They care and they help you.
Very unprofessional And the quality of care is poor
I love working there one of the greatest jobs I had
A place of nightmares, the staff is trying their best but aren’t given any resources at all
Pick up from northeast community behavior health.
Very rude, even the switch board operator doesnt care.
I hate this hospital a lot because when my mother went to visit me the employees treated me like trash so that’s why im not going there anymore because is not worth it
I wanted to admit myself here today but now I am so scared due to the reviews
They are disrespectful and set on there phone FaceTimeing there friends wrost place
The people were nice and somewhat annoying but I feel as though they didn’t help much.
If you need help don’t go here they don’t have any respect for you and they talk about you like a dog.
The man who was I speaking to today on the phone was very very extremely rude and was impatient with me he didn’t have any patience he was very very rude
At the forefront of mental health & substance abuse care. Well organized, helpful, empathetic & respectful.
I got slapped in the face my a boyfriend with special needs and the staff just laughed about it
Great staff
I have SEEN them help other’s.
Good food
Clean
Very unprofessional business, the staff are ignorant and nasty, they hung up the phone on me 3 times back to back. I think the staff should all be 302.
Unfortunately the healthcare system is the biggest fraud on the planet, but when doctors and nurses say they care, but then the insurance runs out, they’re quick to get rid of someone.
If I could rate 0 stars I would. This place needs to be shutdown.
My father was put into this hospital, one day I wanted to give him jolly ranchers and the staff SCREAMED at me, I was only 12 years old and with my mother and sisters, it was very sad that the staff can’t be nicer to the people visiting their family
I can’t believe this place is still open after all these years I went maybe 21 years ago worst place ever place needs to be closed down
Helped me from having a break down and keeping my son. Looking for Dr. Uhdell.
I FArted in my bedroom. just thought youd know. Also, hospital was ok.You get 3 stars. Man, that fart is still lingering
Never ever go here. Im one of the lucky ones that got out within 12 hours. Some people had been in that waiting room for 3 days.
They put me on medication that did not help me. Food was good though.
if you want staff to judge you or dont want help dont come here !! horrible ! all they do is gossip .if i could put 0 stars i would this is for the out patient
Called to ask questions about the adolescent health program, but staff was very rude and answered questions with a attitude and hung up on me mid question.
Horrible! Don’t go you will be very sorry. Once your in you can’t get out. Being in this filthy hospital made me worse. Staff are ignorant and rude. Doctors, if you see one are condescending. Please if you value your sanity go elsewhere.
One star is to high they are very slow and ignorant. How am i allowed to see my child 3 times a week for one hour and i live almost 2 hours away i requested to take my child home and was told if I do that they would take me to court and they would keep her longer. Someone help me what can i do. Where can i go.
It’s not summer camp ya”ll
I have known quite a few people that had to come here including a family member and myself not one of us came out better we all came out worse stay away!
My daughter is in this place. They wont tell me anything about her care. She was assaulted in the face last night (Aug. 10) and staff did nothing. They are not medicating my child nor helping her.
Thanks for the traumatic stress. I was sent here for suicidal tendencies and came out EVEN WORSE. I was diagnosed with acute stress disorder due to my experience here 5 months ago and I’m STILL DEALING WITH FLASHBACKS AND NIGHTMARES. DO NOT …
THIS PLACE WAS ESSENTIAL IN SAVING MY LIFE.
I got along great with the staff because they knew I truly wanted to get better. Thanks to y’all for helping me both mentally as well as spiritually & even physically.
it’s actually a NO STAR-
Calling there (for myself) they automatically transfer you to a “Crisis Ctr.” which you get an ignoramous person talking to you like you’re below a normal …
This place is a damn joke. I have a family member there who needs major help with multiple mental health issues and they said they can’t do anything for her. She wanted to leave and look else where for help and they told her no she has to stay until the weekend is over.
Please do not send any family members there. Staff walks around telling the patients that they’re in CFCF (a prison)
This place is not for kids with depression, ptsd or anything like that no its like a prison. Not to mention all the illegal things they do.
Hey friends,
I just wanted to say to all of you to have a nice day and since im hired at this place and they bribed me to put 5 stars for 69 cents raise i did it lmao anything for the money tho,Imma get back to my shift anything for the money,Catch yall later.
I was at Friends hospital in in 2008 the staff should not be allowed to make threats to clients that they going to be staying there for the rest of your life if they come back the staff should not be allowed to make any disrespectful …
Keeps calling my number even though I don’t have any affiliation to them or anyone who even remotely lives near them. When I asked them to stop they were rude. Can’t imagine how they actually treat their patients if they act that way over the phone.
I walked into friends July 23rd 2018 told them I was suicidal and I need help dr. Jeff told me since I did it shoot myself in the head like I planned on doing I need outpatient if that wasn’t the most degrading and disrespectful response to …
I personally know patients who have been at this hospital. While some of the staff may be less than stellar, the overall experience here with treatment, diagnosis and referrals is excellent.
They are very rude and wouldn’t help my husband and we’re very unprofessional. My husband didn’t get no help I’m trying to get him home and they refuse and my husband is sane! They are holding him against his will
Do not come here. Staff sucks and the treatment is horrible. All around horrible in all areas. I have been here twice for a total of about 3 weeks and will defiantly never go back if i ever have to be impatient again. Staff harassed me …
Staff strive to help patients feel comfortable and recover. A professional relationship between a patient and a provider is built on trust. Each have to participate in the treatment plan. This is what promotes positive outcomes. Staff is very knowledgable…Kjoyce, CRNP
I took my friend there who needed psychiatric help. They evaluated him and sent him back to the streets within 24hrs time knowing hes suicidal has mental issues and has addictions problems. As i speak to people we all have the same disgust for this establishment that is supposed to help people get better.
I am greatly disappointed that Friends, unilaterally, sent my wife into a far away, low rated mental hospital. At least this elder and disabled husband could be faithfully visiting her. Now, I can’t drive that far. No response from Friends.
God bless the people at Friends, this is an impossible job that even when they care and do they’re very best possible. they will still be vilified. Wake up people, supporting our brothers and sisters with mental health problems takes time, …
the receptionist lady in the front was rude knowing it was my first time coming to visit.. she literally laughed in my face in a negative way and didn’t help. i had to call someone who has visited the hospital before. plus the workers are on their phones taking about shopping. like what? i don’t even do that while I’m on the job.
My cousin was in there for bout 24 hours. They kept her in the waiting room for 18 hours. No offer of food or drink and also had a movie playing with a woman being raped repeatedly throughout. My cousin is a sexual assault victim. She was …
If I could give zero stars I would. Absolutely horrible, inhumane treatment of patients. This is a place you send your worst enemy. Staff loves to abuse patients.
I wish I could give this hell hole negative 5 stars.
I was detained here after a suicide attempt. I was enduring severe alcohol …
I had my son 302 at 3:30 in the morningInstead of helping himThey gave him medicine and let him out at 5 a.m. without doing any checkHe’s also bipolar everything you can think of you need it to be evaluated and you guys
They stole me from a hospital in the early morning while I was dehydrated and had an infection. They mistreated me, ignored my PTSD symptoms and caused me more mental turmoil than I’ve ever experienced or will ever experience. I was lied …
This hospital is simply horrible. It just made things worse. Once you’re in, you can’t leave. I stayed here for a week and a half, it was a nightmare, they mix the angry kids and depressed/suicidal kids together, the angry kids make fun of …
I had really good experiences and verry bad ones. In this hospital it matters how you Cary yourself and your behavioral patterns. There are some people that are on your side and others who couldn’t care less about you. The reason why I gave them 4 stars is because no matter what you can’t leave that hospital without learning something.
I called to inquire about a friend in crisis and the male nursing supervisor on duty at 8:35am was having a bad day. Families and friends have no rights to ask about their loved ones well being.
Was just in for a 26-day stay.
If you had asked me to review the stay on the 15h of December, it would be a 1 …
My experience was great. The staff was kind & the doctors took care of all my medical needs. This was my first time ever receiving psychiatric treatment & I didn’t know what to expect; I stayed for just under 1 month & came out 100% better …
I was transferred from another hospital and for that reason I believe, was evaluated rather quickly. On a previous stay, I kind of just showed up…. and 11 hours later, I was finally admitted. 11 hours and a bologna sandwich. …
Friends Hospital is a waste of time for any person with mental or emotional health issues. …
Friends used to be great but last time my husband stayed there they almost killed him. he has a heart condition and it became aggravated. they lied about drs being on staff, lied about who the head nurse was, deprived him of ALL of his …
I would give this place a -10 if I could! Dangerous with ex-cons physically attacking each other. No security. Shared bathrooms with junkies. I had open wounds and felt unsafe taking a shower or sitting on the toilet. Human feces smeared …
I was provided an extremely high standard of care from extremely caring people. My life circumstances were such that I was possibly facing homelessness after discharge. The social worker and doctor worked above and beyond to ensure that I …
“Doctor” Du is neglectful to say the least. He refused to refill my anti depressant after I was already out of it for 4 days because I missed ONE appointment that frankly was a waste of my time. The anti depressant was working and so a …
The EMT staff that helped do the initial intake paper work was very slow. He asked us why we brought our patient there and he told us that they weren’t sure if that was the place for him. then he stood there looking at his clipboard for a …
SOOOOOO VERY UNPROFESSIONAL!!!!! I gave this place one star only because you can’t post without one!!!! Dr. Salaam hasn’t had the courtesy or professionalism to call me one time about my child’s progress/ treatment or medication …
Took 3 days to get psych meds and went through SEVERE withdrawal until my dr bribed me that he wouldn’t give them to me unless I started eating which I couldn’t do because I would throw up due TO the withdrawal. Catch-22. Dr. Was …
Poor staffing and rules, will never go there,
Practice what you preach
Very rude place and they need to be shut down. We sent my mom here so that she can feel better and she came out feeling worse! I don’t understand the ignorance and the treating people bad especially that’s reaching out for help. Shame on them!
I need you to know that the Doctor could care LESS. He was the worst part of it all. The reviews are correct. if youre looking for medical help seek outpatient because here you will be held in limbo and asked to wait for a Doctor who will …
I only put one star because it won’t allow you to rate zero. And that’s what this place is, one great big ZERO. The staff are rude and nasty, and they lie to family about the care your loved one is supposed to be getting and what is made …
I get that everyone’s experience will vary, but honestly, this place saved my life. The entire staff were nothing but kind. As I read most of these reviews, I severely question them. You’re not getting the whole story. It’s mostly junkies …
Terrible place for me as a transgender person. They refused to let me have my medication for the first few days, caused problems with my hormone injections, misgendered me even when I would correct them, messed up my dietary requirements …
Went here for suicidal tendencies and ended up sitting in the patient waiting room for about 4 hours, during which I watched petients being handled poorly with bad supervision and overheard staff swearing and talking loudly about stuff …
This place is the worst hospital ive ever been to. They do not care about none of us they only care about their paycheck. When someone makes fun of your pronouns they dont do NOTHING nothing at all. They dont care. If you forget your meds …
Do not go here. When I arrived there was human fecal matter all over the place including in my room. There was mouse poop also in my bed. I was forced to take ice cold showers to stay clean which was a requirement for “caring for yourself”. …
forced against law our side of restrictions a guidelines against will. within the same occurrence of proper assurance and insurance for repair. no safety in the hospital being in service for the health aid community within strict holistic …
Majority of staff at admissions is absolutely disgraceful. Behind the door its an absolute free for all zoo. Not clean or sanitary at all! Seems like they take up unnecessary time just to collect a check. Not to mention extremely rude. I …
Despicable and sad they want people to die they don’t have personality for quality of care license when I receive care there they shot me up with haldol they tried to fight several times it was like getting service on a block of junkies friends ain’t never been friends to anyone in there faculties the worst company in society human
Doctor Khan was not helpful at all. She would not give me the amount of medication I take to help me sleep. She decided I was bi-polar even though I told her I had Major Depressive Disorder and did not have any manic episodes. I signed …
was already concerned about the 1 star rating in the beginning, but was assured by my social workers that i was acting crazy and that people only leave reviews if they have a bad experience.. the 1 star rating is truly accurate. i threw in …
This hospital didn’t give my daughter her meds the morning of her release, they didn’t call the insurance to have my daughters meds approved when released and my daughter still don’t have meds it’s been 24+ hours. I called this hospital, …
My daughter received substandard care, and the facility was terrible about communicating her treatment plan. No medication changes were made until we begged them multiple times, and they never spoke with her outpatient psychiatrist as …
This place is sicken! I feel bad for people in there without family to fight for them. The majority of the staff are non caring. My child was not treated with respect or dignity. And when she got angry or voiced her concerns they deemed her …
I went to Friends Hospital this morning to inquire about a close family member. I was Treated with the uppermost Respect From the Admission clerk. She showed and gave me the forms to fill out with Total knowledge of how to proceed. I then …
I had to have my ex-girlfriend 302’d because she suffers from paranoid schizophrenia and was off her meds for a week. Without her medicine she can be an extreme danger to herself and loved ones due to delusional thoughts that over power her …
Awful place. Abusive stuff. This place should get closed down. I don’t even know how they lasted so longs with such a horrible staff.
If you truly love your loved ones and yourself, do NOT send anybody you know here or voluntarily sign yourself in. They are the most disrespectful, loud, lazy, incoherent people ever. Not to mention how they make you feel alienated. It will …
DO NOT send your child to this place! Very unprofessional staff! Worst experience ever! Never got a phone call from a doctor or even a therapist. Patients constantly arguing, no good especially when already having mental issue’s!! As well …
My time at friends hospital was surprisingly phenomenal. I had worries about the places when i first arrived, but when i adapted everything was good. Staff are doing their job right, the place is clean and everyone is treated with proper …
It was horrible I sat in the crisis area for 26 hours waiting for a bed. I went there for grief counseling due to a sudden death of my brother. I didn’t receive any therapy they just give you meds to put you to sleep. Then when I woke up …
Generally I rate the hospital a solid 7/10, lots of improvements could be made…
Technology updates are important. Doctor Matt Parker needs to be more open to …
When will I be refunded for my 3 Victoria secret bras that was stolen y’all workers have to stop stealing like people don’t remember cause they do y’all supposed to help people not steal because of the person’s history I’ve been calling all the phone does is ring y’all never answer been calling for 2wks maybe more no answer no email
I don’t have an experience yet but my son is supposed to be transported there tonight or tomorrow morning….I pray to god above they can help him!
Don’t get me wrong, there is some room for improvement. But, I’m giving 5 stars anyhow to balance out all the 1/5’s. In my very honest opinion, I’d rate Friends a solid 4/5☆ …
My young teenage son, whose emotional maturity is younger, has been at your facility for a week and in that entire time, the psychiatrist I was told that was assigned to my son, Dr. Salaam, hasn’t bothered to call me at all. Not to discuss …
This place drops the ball no social worker, physician no body ever called me i left numerous messages. I am on the contact list to do so. They kept him for 11days. Just let him go unprofessional if your not going to help ppl close it down.
The experiences, housing, food, staff, and cleanliness was very much lacking. But some of the staff here were so amazing to me. Mrs. Dawn, Mr. Curtis, Mrs. Jackie, and Mr. Frank (and I’m sure a few others) made this experience so much better for me 🙂
From the moment we arrived at Friends CRC. My family and I were greeted warmly and given a detailed explanation regarding next steps, what to expect and who we would speak with during our loved ones care. Our family member was treated …
I was hired back during the beginning of February of this year for the inpatient social work position, and then terminated a month in a half later. My “fellow” colleague who I was training under set me up to be terminated from this …
YOU WILL NOT RECEIVE PROPER TREATMENT HERE. I was in the waiting room for 36 hours straight, only allowed to sit in one spot. The CRC staff AND the supervisors are dismissive and disrespectful. I was moved to 3 different units while being …
I had been having some physical health issues for a while. Unfortually I was dealing with alot between running from an abusive situation and dealing with other truama.. After being taken to a hospital near where I lived (grandview hospital) …
My wife has been there for 11 days and she never calls. She has been vaccinated and boosted and got COVID in their care. So why can’t I visit my wife due to COVID-19 restrictions and they don’t follow it themselves. Nobody gives me updates. …
abusive place they don’t care about you. you will leave with nightmares. especially if you’re mentally stable enough to observe your surroundings and see how people are treated. you voluntarily sign yourself in so you can sign yourself out, …
I had a family member who was 302’d and transferred to Friends. It seems as if the doctor wanted to discharge him as quick as possible to get him out. We told the doctor he wasn’t ready to leave yet. But in some particular reason the doctor …
They take away patients right and disregard HIPPA laws they take people meds away and change them for things they can’t have they make them lose their memory and totally disregard the families that have family and do not speak to people if …
My friend appeared here after having a psychotic breakdown and disappearing. Despite a missing persons report, it was days before we were told where he was. Terrible conditions has worsened his mental state.
I dropped off my dad who was highly psychotic. Filled out the paperwork to 201 him after I was denied the right to 302’ed him. After a few hours I called the CRC to check whether he was going to stay there or be transferred to another …
I have a loved one there now and as of writing this they’ve been perched in a chair for over 24hrs. They are severely physically disabled and being denied medication for physical ailments while they wait. They went voluntarily and are now …
I have a loved one currently in there. He called me and I missed his call by a few minutes. I called back and a lady answered. I told her I understood HIPPA but simply asked if she could give him a message that I called so he could call me …
This place helped me get my life back. I’m so thankful to the doctors and staff. They were so patient and understanding and cared for my safety when I was totally out of it 😊. …
My brother was admitted to this hospital. He’s allergic to an antipsychotic that nearly stopped his breathing before. We had to go through hell to speak with a nurse and ensure they knew this and once we did, she was EXTREMELY rude, …
In order to file a complaint for violating client HIPPA rights, the complaint needs to be “approved” by the offending staff member! No wonder things don’t improve there. …
I am a Family therapist from another agency and this hospital has the most unprofessional staff I have ever encountered. The Social Workers are VERY rude and the administrative staff that answers the phones are very rude and unprofessional …
All you get is a meds. You’re stuck in the living room watching tv all day because you’re locked out of your room. There is no therapy. You get a 20 min group therapy that has nothing to do why you’re there and you’re pretty much sitting there all day. They are severely understaffed and they can not help you.
Arrived with all my teeth. Left with fewer. Along with a broken face. All that needs to be said. Do not go here if you want to be assured that you or your loved one are safe …
I spent some time here recently
After a month and a half course of high powered mental health medicine I wasn’t …
Was a patient there and the whole week I was there I was sick with coughing and body aches. They ordered me medicine for my coughing but the pharmacy never brought it to the unit. My family brought me medicine and they never gave it to me, …
My review apparently got deleted but ill write this again. ABSOLUTELY, DO NOT GO TO THIS HOSPITAL FOR HELP. YOU WILL COME OUT WORSE THEN WHEN YOU WALKED IN. Thes staff are very rude, there’s absolutely no therapy, and you get no treatment …
I am angered reading these comments and seeing the boilerplate responses to concerned family, patients, advocates and no updates either to day the matter has been investigated or something. This is what I sent to friends hospital directly: …
I was in friends hospital in 1997 n they diagnosed me with schizoaffective. Thing is that it was the best thing I ever did!! In it paved my way through life. I guess there always a spot in my heart . I miss all the people That I …
My mother has been there 3 months ago but apparently they don’t have her medication records from her last being in there. She is now in there for the past 3 days and can’t get any medication including sleep! There is absolutely no reason …
I checked myself into the behavioral crisis center and had a pretty rough experience with the staff there. The psychiatrist and nurse were amazing but the women who worked at the front desk were so rude to me. They acted like it was such an …
Horrible. Rooms are locked 8am-8pm. Techs working there are on their phones 24/7 and treated us like dogs. They got annoyed when we asked to use the bathroom when it was the LEAST they could do. Was in there for 13 days and left worse than …
I took my nephew there for help with mental illness. They were not any help after waiting like 4 hours for an evaluation. My nephew grew impatient and had a mental breakdown while waiting to be release. At that point no one was willing to …