Frisbie Memorial Hospital uses leading healthcare technology to provide high quality care for patients in the Rochester, NH area. Find a doctor you … See more
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Friday
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Sunday
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Excellent service and professionalism. I loved the private room during checking. The nurses, doctors and other support staff worked very well together. Reminds me of what Health Care use to be!
Great technician for ultra sound.
Only problem was we had to go back because there was a problem with the orders coming through correctly. It wasn’t easy to get back!
Love the hospital you have some awesome employees but you closing departments and forcing me to go somewhere else. Sorry to say in the past few years the hospital has gone Down hill.
I needed to have blood drawn for my annual physical. I went to one of the satellite labs only to find that it had been closed and I had to go to the hospital. I did, the check in process was long because the intake person had to re-enter …
Went for my ultrasound test and everyone was kind and professional. Emily who did my ultrasound went out of her way to make me feel relaxed and comfortable. I could not ask for a better experience!!!! 5 stars!!!!! Thank you to everyone
Had bloodwork done recently at Frisbie MH lab on the 2nd floor. Rebecca, the person who drew my blood, was outstanding. Quickly found the vein and practically painless. I have had blood drawn by other providers and many times it did not go great, but not this time. Very good experience.
I could not have felt any more comfortable than I did before, during, or after my surgery. I have mentioned to several people since how great it was! The nursing staff especially were so friendly!
Horrible hospital – horrible patient care – horrible outpatient care and horrible customer service with billing!!! GO TO ANY OTHER HOSPITAL! I WISH I HAD!
ER.. I was extremely dehydrated because I had the flu while being pregnant … They were supposed to give me an IV .. But they gave me three little cups of water.
My wife went to this er and they didn’t help..there reason they had was due to the drug addicts in the area ..nice very nice .. don’t go to this hospital they will not help u ..
I think the ER is useless. They don’t care about the patients. They just care about getting you out. They don’t take the time to even diagnose the problem. I don’t believe the staff are knowledgeable enough.
I dislike the fact that even at 2 am they make it harder for you to see a nurse. They take there sweet time and they don’t even listen ! Worst experience
Okay my friend was there and she was in pain and you people didn’t do anything you made her wait I hope you guys close your doors cause you are the absolute worst hospital ever your service sucks you guys are useless a walk in clinic is …
Been struggling with Insomnia for over a month. Been here 4 times in the past month and they never do anything to help my sleep… Something needs to be done… I’m scared I’m going to die…
Wasted my time with an appointment the doctor knew wasn’t needed, didn’t inform me there was a change of office location, could not charge me at time of service so billed me at their connivance, not mine. Never going to pay the $25 copay, should never had gone and will never go back.
Brought my stepdad there for care of a complication of his diabetes. He still has all fingers, toes, and limbs. Staff was okay, coffee and sandwiches are available in the cafeteria. Both are good but can be expensive.
I have been to this hospital for different things such as dual hip replacements to radiology and different testing and every time this hospital staff has been more than helpful and I have more testing and happy to be using this hospital.
I have called their customer service at least six times. It ALWAYS states you are next in line then you wait for 15-20 minutes and it finally says they will call you by the end of the next business day. Well I have been waiting 10 days …
if i can give this trash hospital a zero rating i would..i am a chronic pain patient with MS..i have never in all my years ever dealt with such a unprofessional ER in my entire life..i spent 3 hours in the ER with a huge laceration to one …
Went to ED recently, was diagnosed quickly, admitted quickly. Had a big private room with an awesome RN…Stephanie! MRI, CTScan, and ultrasound, all professional and caring.
From check in, through testing, seeing the doctor and diagnosis every person I encountered was really nice, very professional and caring. I’m very thankful for the doctor who was on ordering extra tests or i never would have found out the correct problem, my primary care doctor and myself would not have thought my issue was connected.
I have brought my elderly friend to the ER several times, and he has been admitted on several occasions. The ER has always been kind and courteous and gotten him in right away. I have no complaints.
If I could give less I would. Worst experience I’ve ever had at a hospital. They don’t care one bit about the patient Completely ignored the issue and tried sending me home with antibiotics when I didn’t need them. Was there for two hours …
Wish I could rate less than 1. I only had to deal with this hospital for a short time and it was still the worst hospital I’ve ever had the displeasure of dealing with. I call them because my sister in law thinks she’s in labor with very …
When a doctor pulmonary mess’s with your medical record regarding me having lung cancer to sue his reputation of being a good doctor well he lies n rude even when I have second opinion his replies were” who you going to believe me or the …
Absolutely horrific. None of the staff knew what they were doing,, urine samples were left in the bathroom with no labels on them,, staff kept fighting about what the protocol was for x,y, and z…. THERE SHOULD BE NO QUESTION AS TO HOW …
When I cut my finger and needed stitches late one evening, I went to this ER for help since my Urgent Care facility was closed. I was treated well and my finger was stitched up nicely, although I took the simple stitches out myself a week later.
I was a patient in the ED on Friday, January 22, 2016. I was given exceptional care by all the staff members there. I want to thank all the staff that took part in my care: The receptionist, my nurse, Donna in transport, among other …
If I could rate this place as a half a star I would in a heart beat not only we the hospitality at a slim to none but they put my child in a HALLWAY. And we were no the only emergency patients in there. But even the people who were there to …
While taking my daughter to OT/Speech regularly, they used the wrong code to bill our health insurance on many bills because they “cluster” bill several months worth of bills all at once. All of the bills were bounced back because of the …
The billing department refused to give me an itemized receipt for an x-ray I had. (I needed it because of my HSA.) I called 5 times over the course of two months and each person told me they’d help me but not one did. I finally went in and …
This place is absolutely repulsive. Just got back from having my fiancé getting checked for abdominal pain and there is a patient with mental health issues in the room across the hall who clearly has something personal going on in his life. …
Brought my 3 year old their with head injury and got told an hour and a half after Boone looked at her injury and told because the wound isn’t on her face they won’t be doing anything with her and sent us home will die in route to anywhere else before returning their
Sadly to report, after 3 weeks inpatient under the care of Dr. Jodi Marshall, I received a call to grant permission for initiating hospice. During my mother’s stay in attempt to stabilize a sudden onset of anxiety common with Alzheimer’s …
I have had knee replacement and going in for the other with confidence. The doctors, anesthesiologist, and nurses were all wonderful. I was treated with compassion and respect my entire stay. I highly recommend Frisbie.
I went in with pain from a toothache I was treated so well from the staff. I knew they couldn’t fix the toothache problem but were so kind to prescribe me with something that would take the pain away until I can be seen. I was in and out in like 45 mins tops I would say. Thank you all so much.
I was seen by Dr. Malby after leaving work for a really bad hand laceration and right finger tendon injury. He told me my injury was very serious and I had needed to follow up with a orthopedic surgeon right away. After then telling him …
I have gone to this hospital twice in my life, once for a spastic colon in 1988, the other for a broken pelvis from a horse literally falling on top of me in 2001. Things must have changed since then because I was treated with kindness and …
This review is also related to billing. This hospital decided to wait over 7 months to send me a bill, let bills accumulate, and then compounded it into one bill and demanded immediate payment for thousands of dollars. There was no warning …
If I could give it – 10 I would. Had surgery and though the surgeon was great, the hospital staff was not. I would tell you the ER is fine unless you are getting admitted. Any chance of a hospital stay, do not choose this hospital. I would …
I came to get my appendix removed and the nurses were extremely compassionate and helpful. The surgery was very quick and the surgeons did a great job. The nurses all had great moods and were very informing.
The utter incompetence of Frisbee Hospital has been amazing me since I was a small child. I am absolutely speechless at my visit today. It is ALWAYS worth the extra drive to Wentworth Douglas.
My check in was noon. They made me come at 10 am to do a COVID screening. They called me that morning after everything was set the day before. I was scheduled fire surgery at 1:30 pm. It’s now 2:30 pm. Still not in pre op. Doctor is in …
I was unfortunately directed here for an upper endoscopy by a digestive specialist, the staff was very friendly, and very caring with my pre-op covid test. That was last Thursday, Monday morning I get a call saying I’m covid positive… …
Went in with confusion and anxiety at 4 in the morning. Heard staff talking about me wanting pills. I was honestly scared what was happening to me. The doctor was annoyed with me and I couldn’t even put a sentence together my anxiety was so bad. $1100 to the dr for absolutely nothing. Go to Wentworth.
Always a clean professional experience for me. I have had Colonoscopy’s, endoscopy’s, a trip to ER for rapid heartbeat, and multiple cat scans done here all in the last 5 years and every experience has been impressive. I hear people …
I have zero issues with any of the regular hospital staff. The billing/customer service department is the issue. I paid monthly and then I wanted to pay off everything all at once while I had money. I was told “ if there is any issues we …
Saw Dr Mallaby in the ER for like 2 minutes. Seemed cool but then I got discharged 2 hours later & no explanation about the blood tests or anything. Just from the nurse who just wanted me out. Then when I asked to see the doctor to see what …
I came in I was quickly treated for an easy problem easily fixed they gave me a lunch and I bounced. HOur Maximum. Fantastic no superiority complexes from the nurses… No b******* no waiting
Been here several times giving this TERRIBLE hospital several times for a chance for something good to say. Yesterday was the icing on the cake. Thought I was having a heart attack yesterday morning. Since my doctors office was closed I …
Bring a retired nurse I found that the care my mum received at Frisbee was excellent. From the doctors to the nurses aides all were attentive and the staff’s skill sets were exemplary ! I was impressed at the level of assessments that …
This place is not a good place. If I had the choice between dying a slow, agonizing and brutal death on a filth covered sidewalk on a hot summer day, or, go to this hospital… I would choose the sidewalk. …
I thought I was having a heart issue and was transported by EMS. My pulse was recorded at a ridiculously high rate by paramedics. I was immediately brought in, hooked up to EKG and an IV. Within 45 minutes they took me for a chest x-ray. …
Do not recommend this place for surgery at all! I have never ever seen such sloppy work done in my life. My family member went here for a bypass on his leg, they had to go through his intestines to get to it and thanks to this “hospital” …
This Review is for their Billing Department Only.
Dec 22, 2017 I received a bill for them for services received in March of 2017. WHY did it take more that 9 MONTHS for them to send me a bill? They say they …
The hospital and most of staff are good this is abt a specific doctor. Came into the er with husband for possible broken ankle, short of it is Dr. Benson pulled his sock off not so nicely and pushed me away from doing it myself nicely and …
I visited Frisbie Memorial Hospital two years as a patient, and was impressed with their friendly and efficient staff. After having been to another facility for the same medical issue a few weeks before, I was relieved to have …
If I could give this hospital less than a star, I would. Their billing department is so careless and irresponsible. Sending me bills for services by my Primary Care Doctor I obtained that were COVERED BY MY INSURANCE for the beginning of …
I’ve been going to Frisbie’s OBGYN office right outback since 2015. I’ve seen Dr Ciarlo and she was amazing. I was recently there August 11th 2020 for severe pelvic pain due to my PCOS. The “fill in” Dr, Dr Chartrand made me feel like I …
After HCA took over, Frisbie Hospital itself stayed in network with my insurance. They subcontracted the OBGYN office to a different physician’s services group not in network. Now theres no way to tell if the doctor who would be delivering …
If you are a veteran and get a referral to this hospital, DON’T do it. I wouldn’t even give this hospital 1 star. I had many great experiences with them up until this last time. I am a veteran who received a referral from the VA to have …
Frisbee cannot get any worse now that they’re for-profit hospital that’s contributing to the high health insurance cost that’s always been the issue in this country. People need to realize it’s not just health insurance companies that’s …
If I could give zero stars I would. The nursing staff, including the nurse practitioner in the ED are not qualified to care for people. They’re rude, inpatient and just overall unprofessional. I have never seen clini al staff behave the way …
3 1/2 hours in the emergency room, sent by primary care. Took 2 hours to see a person from the lab (who set up the iv) and another hour to see a nurse who wanted a urine sample and said the lab guy shouldn’t have done that. Never saw a doctor. Was told there wasn’t a doctor in emergency that night.
The place is a joke. They’d rather send you home to die than keep you and treat you. If I hadn’t gone to Wentworth Douglas right after going to Frisbee, I would have lost my life, literally. And they treat their employees even worse (I …
I recently had a procedure at the day surgery center. Scheduling, registration, and the day of the procedure all went smoothly. Very convenient being close to home.
Went to the Emergency Room for a badly cut finger. No one else was there. They took my information right away and got me into a room. Someone came in, took a quick look and asked that x-rays be taken due to the nature of the injury. So far, …
I had surgery with some complications in September 2018. I awoke from surgery and began vomitting, and developed aspiration pneumonia, after having experienced unexpected kidney failure and other issues. I was admitted to a regular room …
Horrible experience. Phone conversation was all w non humans and button pushing to get hung up on or told I’m sry we can’t do that. Living states away after having to use thier hospital on vacation.service wasn’t gd. Medically they don’t …
I showed up at the er around 6:50 am and no one was in the waiting room, which I figured was great I’d get taken in soon. After 25 minutes i walked over to the desk to ask how much longer it might be,, I was told that they were in the …
As I am sitting here in the ER. For hours waiting for test results I have yet to see anyone enter my room for the past three hours. Short handed or not I should have been cared for. I had to catch the dr in the hallway and ask a nurse to …
The older man at the main hospital front desk, during the day is extremely rude. He acts like you are supposed to know policies of the hospital that you would never know such as; my first visitor pass was given to me in the ER where my …
i had to live at this hospital for over 6 months.I was treated with the utmost respect and care , they went above and beyond to help me and make me feel safe and comfortable. The staff is phenomenal and work harder due to under staffing. …
For the past two years, my husband and I have been patients at Frisbee Memorial Hospital, particularly the Wound Care Clinic usually on a weekly basis. There has not been one occasion that Don has not greeted us and everyone else in our …
Despite my own previous negeative experience, My daughter is being held hostage there the nurse practioner does a lot of double talk. This hospital is part of a nationwide FOR PROFIT conglomerate and hold people for the exclusive purpose of obtaining money..Trapped in the ER going on 3 days.
I was in the ER a few days, every single person I came in connect with was outstanding. From the front desk to my doctor. I literally have never had such a smooth ER visit. They were AMAZING.
I had knee surgery on 9/16/2021. It was my first experience at Frisbee Hospital. From the pre-registration over the phone, the scheduling over the phone, going for the covid test prior to surgery and the day of surgery, everyone was kind, …
10/16/2021
My daughter just had her 3rd child here and had requested her mother be there at the birth with she and her husband as they both have anxiety and was worried it …
I was severely sick with COVID they refused to treat me and sent me away without treatment. I went to Wentworth Douglass directly after and was admitted for 3 weeks for COVID and pneumonia. Frisbee could have killed me if I had gone home like they told me to do instead of going to an actual hospital that recognized my condition.
My issue has to do with the manner of dress required for hospital staff. When one goes to a hospital, the last thing one wants to see is the color BLACK. Black always denotes DEATH. Before the takeover, hospital staff wore bright & happy …
My teenage son was brought to the ED via ambulance after a skateboarding accident. I met him there as he was at a friend’s house & we live 40 min away. I don’t know where to begin, I am so appalled. When the Doctor came into the room he …
This is hands down the worst hospital I have ever been to. I told myself I would never come back after a horrific experience with my son a few years back. Against my better judgment I went back because it was close to home and in a pinch. I …
The past month has been very trying and nerve wracking for me. Back in February, I visited Lilac Women’s Health for what I thought would a normal Pap test. Shortly after, I was notified my results were abormal, and it required extra care to …
If you love your family who have athsma, don’t bring them here.
I had an asthma attack while being treated for something else in the ER, and since they were not already treating my athsma, they didn’t do anything about it. …
I would never come back here again got there at 5:15pm and 4 hours later was still waiting for a cat scan. I also found it very odd when we ask for assistance and an hour and a half goes by while knowone comes, Which I found crazy do to the …
I have been to this hospital a couple of times now. This last time was the worst experience I’ve ever had. I was checked in due to mental health issues. They put me in a bed in a hallway right next to the 2 busiest doors in the er. I have …
Worst experience ever. I took my husband to the ER because he had severe vomiting and couldn’t keep anything down. Came to this hospital and the nurse was so unprofessional and rude. She kept rolling her eyes at every single question I …
Absolutely the most disorganized, uncaring, insensitive hospital I’ve ever seen. My mother was discharged to hospice on 11/2 and passed away on 11/25/21. On 11/29 we received an appointment reminder for her cancer treatment – she had been …
I was at frisbee around 12:45 a.m. Sunday September 19th if people at the front desk are so disrespectful and have no clue what they’re doing same goes for the security guard I wish they could find decent people to work there I’d rather …
I would give NO stars if possible. Just waited in an empty ER for over an hour. Saw a make pretend doctor once. Nurse never came in. Absolutely a disgrace. I went because of my back and new numbness in my feet. An EMERGENCY. This should be shut down and those medical “professionals ” should be charged with neglect.
I went into the ER this weekend for a possible heart attack. I was shown into a sm. room. Had blood work done and then a chest x ray. After almost 3 hrs. I was wondering what was going on. Tried to get the nurse . No go. Tried 2 more times. …
I don’t know why this hospital has such a bad rap. My family and I have come here frequently for various things ( ER visits, tests etc). We have always received great care. Much better then we have at surrounding hospitals. After one of my …
It was great from start to finish –
Registration was quick and easy
They took me down to the department I needed
The technician was great that did my ultrasound
We were up in the area over the weekend and had to bring our daughter (2) into the ER late Saturday night. Everyone on staff that we saw was friendly and efficient, and it was a comfort to be in good hands away from home.
They get a bad rep but WDH i waited 5+ hours and didnt get seen. Frisbee had me in a room within 20 minutes and outta the hospital within a couple hours, even tho i needed xrays and more. Theyve come along way in the past few yrs
I was there for a blood test. Patient access went smoothly as usual but had to wait 1 and 1/2 hour for test. Got the results the next day on the new portal but the report was NOT for the blood test that was administered !!!
I wouldn’t come here even if you were dying and it was the closest ER available. The extra 10 minute drive to Wentworth Douglas in Dover would quite literally save your life. This experience happened almost 3 years ago now, around the …
I am very upset that Special Procedures closed so my IVIG was done in the Chemotherapy room. I then hear that the Cancer Center is closing and now they are not sure where I will be for my monthly IVIG. In addition, someone had told me to …
I went to wound care due to callus on my foot. I was about to become homeless due to a 500.00 increase of my rent. I was told that I would have to keep my feet up and had to have several test done. I told her I had to move my belongs out …
The emergency room was very quick friendly. The nurse was very special answered all questions and very helpful. The Doctor took care of my headache and pain in my head . Thank you so much!!
Sincerely, Laurie Campbell (Rose)
Called the hospital in regards of medical records, open 24 hours, I figured they were not busy at the time I called. Asked a simple question and was greeted by rude front desk associate over the phone. After asking a question looking for …
Went to Frisbie for my annual mammogram and I’d recommend it for sure. Amanda was knowledgeable, empathic, kind, and the whole experience was speedy. The facility was clean and warm. It took me a while to figure out if this hospital was in network with Cigna and it IS. Hooray for a local option!
The nurses and staff at Frisbie Memorial Hospital were amazing! This was my very first procedure and I was naturally very nervous. The staff made me feel safe, took the time to bring me extra warm blankets, and extinguished any anxiety that I felt. Thank you!
35 minutes in line for a 30 minute appt. I reached reception 15 minutes after my apt time.
Excellent service and professionalism. I loved the private room during checking. The nurses, doctors and other support staff worked very well together. Reminds me of what Health Care use to be!
Great technician for ultra sound.
Only problem was we had to go back because there was a problem with the orders coming through correctly. It wasn’t easy to get back!
Love the hospital you have some awesome employees but you closing departments and forcing me to go somewhere else. Sorry to say in the past few years the hospital has gone Down hill.
I needed to have blood drawn for my annual physical. I went to one of the satellite labs only to find that it had been closed and I had to go to the hospital. I did, the check in process was long because the intake person had to re-enter …
Everyone was very kind and considerate
Fast, friendly service!
Went for my ultrasound test and everyone was kind and professional. Emily who did my ultrasound went out of her way to make me feel relaxed and comfortable. I could not ask for a better experience!!!! 5 stars!!!!! Thank you to everyone
Had bloodwork done recently at Frisbie MH lab on the 2nd floor. Rebecca, the person who drew my blood, was outstanding. Quickly found the vein and practically painless. I have had blood drawn by other providers and many times it did not go great, but not this time. Very good experience.
Had a very long wait for meds to come up to oncology. nurses were great as always
Josh Brooks is an awesome Physical Therapist!! He takes great pride in his work and really cares about his patients! I highly recommend him!!
I could not have felt any more comfortable than I did before, during, or after my surgery. I have mentioned to several people since how great it was! The nursing staff especially were so friendly!
Friendly staff
Never again
This place is trash. Very unprofessional
Would give a negative review if I could
This hospital is the epitome of entirely usless.
DO NOT BRING LOVED ONES TO FRISBEE!!
Worst Hospital Ever. They have no idea what they are doing!
Complicated to make payments online each month for bills.. unnecessary and it’s time to update that..?
Worst hospital ever. Every experience I have ever had there has been bad.
Always rude. ALWAYS. Had been there multiple times in the past. Wont ever go back.
I wish I could give this place zero stars! So not happy! I am literally disgusted!
This hospital is amazing, the most compassionate hospital I have ever seen!!
HCA ruined that hospital preventing doctors, and nurses from doing their job
Horrible hospital – horrible patient care – horrible outpatient care and horrible customer service with billing!!! GO TO ANY OTHER HOSPITAL! I WISH I HAD!
Have been an inpatient 2times. Wonderful professional staff in all departments.
Killed 2 kids of 2 of my acquaintances by gross negligence and sheer stupidity. Would only recommend to the worst kind of people.
ER visit was very quick! Very friendly and helpful staff!
ER.. I was extremely dehydrated because I had the flu while being pregnant … They were supposed to give me an IV .. But they gave me three little cups of water.
Awful ER. Will never go there again
I have been there twice and the medical staff have been great. They helped with all my needs and then some. Thank you for all your help!
My wife went to this er and they didn’t help..there reason they had was due to the drug addicts in the area ..nice very nice .. don’t go to this hospital they will not help u ..
I had come in for a piece of fiberglass in my eye and the female doctor was kind and she numbed it and took out a big headache that I had
The doctors and nurses are so rude and disrespectful. They are absolutely disgusting. I recommend Goodwin much more.
I think the ER is useless. They don’t care about the patients. They just care about getting you out. They don’t take the time to even diagnose the problem. I don’t believe the staff are knowledgeable enough.
I dislike the fact that even at 2 am they make it harder for you to see a nurse. They take there sweet time and they don’t even listen ! Worst experience
Okay my friend was there and she was in pain and you people didn’t do anything you made her wait I hope you guys close your doors cause you are the absolute worst hospital ever your service sucks you guys are useless a walk in clinic is …
I had a severe allergy attack, the staff was calm and efficient, thank you.
Doctor and nurses were great but ..
. front desk was not ! …
Been struggling with Insomnia for over a month. Been here 4 times in the past month and they never do anything to help my sleep… Something needs to be done… I’m scared I’m going to die…
Wasted my time with an appointment the doctor knew wasn’t needed, didn’t inform me there was a change of office location, could not charge me at time of service so billed me at their connivance, not mine. Never going to pay the $25 copay, should never had gone and will never go back.
I went to the ER and had the most amazing nurses and doctor. I highly recommend this hospital!
Brought my stepdad there for care of a complication of his diabetes. He still has all fingers, toes, and limbs. Staff was okay, coffee and sandwiches are available in the cafeteria. Both are good but can be expensive.
Staff was excellent, attentive and professional.
I have been to this hospital for different things such as dual hip replacements to radiology and different testing and every time this hospital staff has been more than helpful and I have more testing and happy to be using this hospital.
Small town New England hospital. Well staffed with friendly, knowledgeable people.
I have called their customer service at least six times. It ALWAYS states you are next in line then you wait for 15-20 minutes and it finally says they will call you by the end of the next business day. Well I have been waiting 10 days …
if i can give this trash hospital a zero rating i would..i am a chronic pain patient with MS..i have never in all my years ever dealt with such a unprofessional ER in my entire life..i spent 3 hours in the ER with a huge laceration to one …
Went to ED recently, was diagnosed quickly, admitted quickly. Had a big private room with an awesome RN…Stephanie! MRI, CTScan, and ultrasound, all professional and caring.
From check in, through testing, seeing the doctor and diagnosis every person I encountered was really nice, very professional and caring. I’m very thankful for the doctor who was on ordering extra tests or i never would have found out the correct problem, my primary care doctor and myself would not have thought my issue was connected.
I like to pull out the care my brother is getting from everybody in the hospital he loves it there and is taken very good care of.
I have brought my elderly friend to the ER several times, and he has been admitted on several occasions. The ER has always been kind and courteous and gotten him in right away. I have no complaints.
If I could give less I would. Worst experience I’ve ever had at a hospital. They don’t care one bit about the patient Completely ignored the issue and tried sending me home with antibiotics when I didn’t need them. Was there for two hours …
Wish I could rate less than 1. I only had to deal with this hospital for a short time and it was still the worst hospital I’ve ever had the displeasure of dealing with. I call them because my sister in law thinks she’s in labor with very …
When a doctor pulmonary mess’s with your medical record regarding me having lung cancer to sue his reputation of being a good doctor well he lies n rude even when I have second opinion his replies were” who you going to believe me or the …
Absolutely horrific. None of the staff knew what they were doing,, urine samples were left in the bathroom with no labels on them,, staff kept fighting about what the protocol was for x,y, and z…. THERE SHOULD BE NO QUESTION AS TO HOW …
When I cut my finger and needed stitches late one evening, I went to this ER for help since my Urgent Care facility was closed. I was treated well and my finger was stitched up nicely, although I took the simple stitches out myself a week later.
I was a patient in the ED on Friday, January 22, 2016. I was given exceptional care by all the staff members there. I want to thank all the staff that took part in my care: The receptionist, my nurse, Donna in transport, among other …
If I could rate this place as a half a star I would in a heart beat not only we the hospitality at a slim to none but they put my child in a HALLWAY. And we were no the only emergency patients in there. But even the people who were there to …
My experience was very easy and comfortable.
While taking my daughter to OT/Speech regularly, they used the wrong code to bill our health insurance on many bills because they “cluster” bill several months worth of bills all at once. All of the bills were bounced back because of the …
The billing department refused to give me an itemized receipt for an x-ray I had. (I needed it because of my HSA.) I called 5 times over the course of two months and each person told me they’d help me but not one did. I finally went in and …
This place is absolutely repulsive. Just got back from having my fiancé getting checked for abdominal pain and there is a patient with mental health issues in the room across the hall who clearly has something personal going on in his life. …
Brought my 3 year old their with head injury and got told an hour and a half after Boone looked at her injury and told because the wound isn’t on her face they won’t be doing anything with her and sent us home will die in route to anywhere else before returning their
Sadly to report, after 3 weeks inpatient under the care of Dr. Jodi Marshall, I received a call to grant permission for initiating hospice. During my mother’s stay in attempt to stabilize a sudden onset of anxiety common with Alzheimer’s …
I have had knee replacement and going in for the other with confidence. The doctors, anesthesiologist, and nurses were all wonderful. I was treated with compassion and respect my entire stay. I highly recommend Frisbie.
I went in with pain from a toothache I was treated so well from the staff. I knew they couldn’t fix the toothache problem but were so kind to prescribe me with something that would take the pain away until I can be seen. I was in and out in like 45 mins tops I would say. Thank you all so much.
I was seen by Dr. Malby after leaving work for a really bad hand laceration and right finger tendon injury. He told me my injury was very serious and I had needed to follow up with a orthopedic surgeon right away. After then telling him …
I have gone to this hospital twice in my life, once for a spastic colon in 1988, the other for a broken pelvis from a horse literally falling on top of me in 2001. Things must have changed since then because I was treated with kindness and …
This review is also related to billing. This hospital decided to wait over 7 months to send me a bill, let bills accumulate, and then compounded it into one bill and demanded immediate payment for thousands of dollars. There was no warning …
If I could give it – 10 I would. Had surgery and though the surgeon was great, the hospital staff was not. I would tell you the ER is fine unless you are getting admitted. Any chance of a hospital stay, do not choose this hospital. I would …
I came to get my appendix removed and the nurses were extremely compassionate and helpful. The surgery was very quick and the surgeons did a great job. The nurses all had great moods and were very informing.
The utter incompetence of Frisbee Hospital has been amazing me since I was a small child. I am absolutely speechless at my visit today. It is ALWAYS worth the extra drive to Wentworth Douglas.
My check in was noon. They made me come at 10 am to do a COVID screening. They called me that morning after everything was set the day before. I was scheduled fire surgery at 1:30 pm. It’s now 2:30 pm. Still not in pre op. Doctor is in …
I was unfortunately directed here for an upper endoscopy by a digestive specialist, the staff was very friendly, and very caring with my pre-op covid test. That was last Thursday, Monday morning I get a call saying I’m covid positive… …
Eh.
A lot of locals usually joke about how bad Frisbie is. I myself like to joke …
Went in with confusion and anxiety at 4 in the morning. Heard staff talking about me wanting pills. I was honestly scared what was happening to me. The doctor was annoyed with me and I couldn’t even put a sentence together my anxiety was so bad. $1100 to the dr for absolutely nothing. Go to Wentworth.
Always a clean professional experience for me. I have had Colonoscopy’s, endoscopy’s, a trip to ER for rapid heartbeat, and multiple cat scans done here all in the last 5 years and every experience has been impressive. I hear people …
Had blood drawn, didn’t feel the needle at all.
I have zero issues with any of the regular hospital staff. The billing/customer service department is the issue. I paid monthly and then I wanted to pay off everything all at once while I had money. I was told “ if there is any issues we …
Saw Dr Mallaby in the ER for like 2 minutes. Seemed cool but then I got discharged 2 hours later & no explanation about the blood tests or anything. Just from the nurse who just wanted me out. Then when I asked to see the doctor to see what …
I came in I was quickly treated for an easy problem easily fixed they gave me a lunch and I bounced. HOur Maximum. Fantastic no superiority complexes from the nurses… No b******* no waiting
Been here several times giving this TERRIBLE hospital several times for a chance for something good to say. Yesterday was the icing on the cake. Thought I was having a heart attack yesterday morning. Since my doctors office was closed I …
Bring a retired nurse I found that the care my mum received at Frisbee was excellent. From the doctors to the nurses aides all were attentive and the staff’s skill sets were exemplary ! I was impressed at the level of assessments that …
This place is not a good place. If I had the choice between dying a slow, agonizing and brutal death on a filth covered sidewalk on a hot summer day, or, go to this hospital… I would choose the sidewalk. …
I thought I was having a heart issue and was transported by EMS. My pulse was recorded at a ridiculously high rate by paramedics. I was immediately brought in, hooked up to EKG and an IV. Within 45 minutes they took me for a chest x-ray. …
Do not recommend this place for surgery at all! I have never ever seen such sloppy work done in my life. My family member went here for a bypass on his leg, they had to go through his intestines to get to it and thanks to this “hospital” …
This Review is for their Billing Department Only.
Dec 22, 2017 I received a bill for them for services received in March of 2017. WHY did it take more that 9 MONTHS for them to send me a bill? They say they …
The hospital and most of staff are good this is abt a specific doctor. Came into the er with husband for possible broken ankle, short of it is Dr. Benson pulled his sock off not so nicely and pushed me away from doing it myself nicely and …
I visited Frisbie Memorial Hospital two years as a patient, and was impressed with their friendly and efficient staff. After having been to another facility for the same medical issue a few weeks before, I was relieved to have …
If I could give this hospital less than a star, I would. Their billing department is so careless and irresponsible. Sending me bills for services by my Primary Care Doctor I obtained that were COVERED BY MY INSURANCE for the beginning of …
I’ve been going to Frisbie’s OBGYN office right outback since 2015. I’ve seen Dr Ciarlo and she was amazing. I was recently there August 11th 2020 for severe pelvic pain due to my PCOS. The “fill in” Dr, Dr Chartrand made me feel like I …
After HCA took over, Frisbie Hospital itself stayed in network with my insurance. They subcontracted the OBGYN office to a different physician’s services group not in network. Now theres no way to tell if the doctor who would be delivering …
If you are a veteran and get a referral to this hospital, DON’T do it. I wouldn’t even give this hospital 1 star. I had many great experiences with them up until this last time. I am a veteran who received a referral from the VA to have …
Frisbee cannot get any worse now that they’re for-profit hospital that’s contributing to the high health insurance cost that’s always been the issue in this country. People need to realize it’s not just health insurance companies that’s …
If I could give zero stars I would. The nursing staff, including the nurse practitioner in the ED are not qualified to care for people. They’re rude, inpatient and just overall unprofessional. I have never seen clini al staff behave the way …
3 1/2 hours in the emergency room, sent by primary care. Took 2 hours to see a person from the lab (who set up the iv) and another hour to see a nurse who wanted a urine sample and said the lab guy shouldn’t have done that. Never saw a doctor. Was told there wasn’t a doctor in emergency that night.
The place is a joke. They’d rather send you home to die than keep you and treat you. If I hadn’t gone to Wentworth Douglas right after going to Frisbee, I would have lost my life, literally. And they treat their employees even worse (I …
I recently had a procedure at the day surgery center. Scheduling, registration, and the day of the procedure all went smoothly. Very convenient being close to home.
Went to the Emergency Room for a badly cut finger. No one else was there. They took my information right away and got me into a room. Someone came in, took a quick look and asked that x-rays be taken due to the nature of the injury. So far, …
I had surgery with some complications in September 2018. I awoke from surgery and began vomitting, and developed aspiration pneumonia, after having experienced unexpected kidney failure and other issues. I was admitted to a regular room …
Horrible experience. Phone conversation was all w non humans and button pushing to get hung up on or told I’m sry we can’t do that. Living states away after having to use thier hospital on vacation.service wasn’t gd. Medically they don’t …
I showed up at the er around 6:50 am and no one was in the waiting room, which I figured was great I’d get taken in soon. After 25 minutes i walked over to the desk to ask how much longer it might be,, I was told that they were in the …
As I am sitting here in the ER. For hours waiting for test results I have yet to see anyone enter my room for the past three hours. Short handed or not I should have been cared for. I had to catch the dr in the hallway and ask a nurse to …
The older man at the main hospital front desk, during the day is extremely rude. He acts like you are supposed to know policies of the hospital that you would never know such as; my first visitor pass was given to me in the ER where my …
i had to live at this hospital for over 6 months.I was treated with the utmost respect and care , they went above and beyond to help me and make me feel safe and comfortable. The staff is phenomenal and work harder due to under staffing. …
For the past two years, my husband and I have been patients at Frisbee Memorial Hospital, particularly the Wound Care Clinic usually on a weekly basis. There has not been one occasion that Don has not greeted us and everyone else in our …
Despite my own previous negeative experience, My daughter is being held hostage there the nurse practioner does a lot of double talk. This hospital is part of a nationwide FOR PROFIT conglomerate and hold people for the exclusive purpose of obtaining money..Trapped in the ER going on 3 days.
I was in the ER a few days, every single person I came in connect with was outstanding. From the front desk to my doctor. I literally have never had such a smooth ER visit. They were AMAZING.
I had knee surgery on 9/16/2021. It was my first experience at Frisbee Hospital. From the pre-registration over the phone, the scheduling over the phone, going for the covid test prior to surgery and the day of surgery, everyone was kind, …
10/16/2021
My daughter just had her 3rd child here and had requested her mother be there at the birth with she and her husband as they both have anxiety and was worried it …
My sister went in to the hospital with severe stomach pain at 10:30pm ts now 3:32am and she is still waiting for treatment.
I was severely sick with COVID they refused to treat me and sent me away without treatment. I went to Wentworth Douglass directly after and was admitted for 3 weeks for COVID and pneumonia. Frisbee could have killed me if I had gone home like they told me to do instead of going to an actual hospital that recognized my condition.
My issue has to do with the manner of dress required for hospital staff. When one goes to a hospital, the last thing one wants to see is the color BLACK. Black always denotes DEATH. Before the takeover, hospital staff wore bright & happy …
My teenage son was brought to the ED via ambulance after a skateboarding accident. I met him there as he was at a friend’s house & we live 40 min away. I don’t know where to begin, I am so appalled. When the Doctor came into the room he …
We were seen fairly quickly, the process was much smoother than previously experienced. Nice improvement.
This is hands down the worst hospital I have ever been to. I told myself I would never come back after a horrific experience with my son a few years back. Against my better judgment I went back because it was close to home and in a pinch. I …
The past month has been very trying and nerve wracking for me. Back in February, I visited Lilac Women’s Health for what I thought would a normal Pap test. Shortly after, I was notified my results were abormal, and it required extra care to …
If you love your family who have athsma, don’t bring them here.
I had an asthma attack while being treated for something else in the ER, and since they were not already treating my athsma, they didn’t do anything about it. …
I would never come back here again got there at 5:15pm and 4 hours later was still waiting for a cat scan. I also found it very odd when we ask for assistance and an hour and a half goes by while knowone comes, Which I found crazy do to the …
Nursing was excellent. dr.s explained procedures and made me comfortable
I have been to this hospital a couple of times now. This last time was the worst experience I’ve ever had. I was checked in due to mental health issues. They put me in a bed in a hallway right next to the 2 busiest doors in the er. I have …
Worst experience ever. I took my husband to the ER because he had severe vomiting and couldn’t keep anything down. Came to this hospital and the nurse was so unprofessional and rude. She kept rolling her eyes at every single question I …
Absolutely the most disorganized, uncaring, insensitive hospital I’ve ever seen. My mother was discharged to hospice on 11/2 and passed away on 11/25/21. On 11/29 we received an appointment reminder for her cancer treatment – she had been …
I was at frisbee around 12:45 a.m. Sunday September 19th if people at the front desk are so disrespectful and have no clue what they’re doing same goes for the security guard I wish they could find decent people to work there I’d rather …
I would give NO stars if possible. Just waited in an empty ER for over an hour. Saw a make pretend doctor once. Nurse never came in. Absolutely a disgrace. I went because of my back and new numbness in my feet. An EMERGENCY. This should be shut down and those medical “professionals ” should be charged with neglect.
The folks at the lab were great, but a week later my results still aren’t posted on my portal.
I went into the ER this weekend for a possible heart attack. I was shown into a sm. room. Had blood work done and then a chest x ray. After almost 3 hrs. I was wondering what was going on. Tried to get the nurse . No go. Tried 2 more times. …
I don’t know why this hospital has such a bad rap. My family and I have come here frequently for various things ( ER visits, tests etc). We have always received great care. Much better then we have at surrounding hospitals. After one of my …
It was great from start to finish –
Registration was quick and easy
They took me down to the department I needed
The technician was great that did my ultrasound
I had an MRI, it was my first one and I was nervous the techs did their best to explain the process and make me comfortable.
I had a great experience. The doctors and nurses treated me like a human and not a number! The facility was clean and sterile.
We were up in the area over the weekend and had to bring our daughter (2) into the ER late Saturday night. Everyone on staff that we saw was friendly and efficient, and it was a comfort to be in good hands away from home.
They get a bad rep but WDH i waited 5+ hours and didnt get seen. Frisbee had me in a room within 20 minutes and outta the hospital within a couple hours, even tho i needed xrays and more. Theyve come along way in the past few yrs
I was there for a blood test. Patient access went smoothly as usual but had to wait 1 and 1/2 hour for test. Got the results the next day on the new portal but the report was NOT for the blood test that was administered !!!
I wouldn’t come here even if you were dying and it was the closest ER available. The extra 10 minute drive to Wentworth Douglas in Dover would quite literally save your life. This experience happened almost 3 years ago now, around the …
Blood and hair EVERYWHERE. This was the worst experience of my life. Do yourself a favor and go to wentworth douglass
I am very upset that Special Procedures closed so my IVIG was done in the Chemotherapy room. I then hear that the Cancer Center is closing and now they are not sure where I will be for my monthly IVIG. In addition, someone had told me to …
I went to wound care due to callus on my foot. I was about to become homeless due to a 500.00 increase of my rent. I was told that I would have to keep my feet up and had to have several test done. I told her I had to move my belongs out …
The emergency room was very quick friendly. The nurse was very special answered all questions and very helpful. The Doctor took care of my headache and pain in my head . Thank you so much!!
Sincerely, Laurie Campbell (Rose)
Called the hospital in regards of medical records, open 24 hours, I figured they were not busy at the time I called. Asked a simple question and was greeted by rude front desk associate over the phone. After asking a question looking for …
Went to Frisbie for my annual mammogram and I’d recommend it for sure. Amanda was knowledgeable, empathic, kind, and the whole experience was speedy. The facility was clean and warm. It took me a while to figure out if this hospital was in network with Cigna and it IS. Hooray for a local option!
The nurses and staff at Frisbie Memorial Hospital were amazing! This was my very first procedure and I was naturally very nervous. The staff made me feel safe, took the time to bring me extra warm blankets, and extinguished any anxiety that I felt. Thank you!