If you’ve been searching for exceptional commercial, residential or construction waste removal, look no further than Frontier Waste Solutions in Dayton or Houston, TX. Our trash pickup professionals use years of industry experience to keep your property garbage free. Call Frontier Waste Solutions today to schedule an appointment or book through our website!
5851 Legacy Cir Ste 600, Plano, TX 75024
Terrible customer service
Almost doubled my bill with no warning.
ALWAYS on time 👍 …
over priced waste solution with zero customer focus.
Excellent customer service. They don’t have weight limits on the bags, or a limit of how many. My last trash service limited us to 6 small bags and they couldn’t weigh more than 25 pounds. I live in the country and those small little …
We like doing business with Frontier Waste Solutions always reliable service. Our company think they do and awesome service here in Plano. Our staff think friendly GM Tim Henderson is the Man with the plans have problems contact Tim
Sales representatives was was real nice until I told him that I would prefer to stay with Atex Trash Services which is a local family-owned company. After he realized he was not going to sign me up he was extremely rude. Just another reason to stay with Atex. They’re nice, provide great service at low prices. Why would I change?
Well they followed through! I just hope they continue to give everyone good service!
Missed a pick up.
Worst trash services in Texas. Use Lonestar Disposal
Very happy with Frontier
Terrible customer service after THEY messed up the billing on my account. Cancelled my service because of the CS following their error.
Recently the City of Pearland started using Frontier Waste Solutions. They’ve done a great job thus far. This morning they arrived before 8 am to pick up the bulk items (palm tree branches). They appear to be on a schedule and everything is …
So you can tell me I haven’t called (lie #1) because you didn’t pick up my trash last week or this week, that I haven’t paid (lie #2), not even ask my name before you lie, then tell me your system crashed 10 mins ago so you can’t look up my account (lie #3).
After making it clear i I didn’t want the services I somehow found myself signing an agreement anyways. I felt very pressured and bothered by their sales tactics. I was told I could cancel within 3 days so I did. Please tell me why the …
Do not use this company. They are horrible. Nothing but lies.
I actually don’t use frontier, but my neighbors do. I might need to switch over. Thank you for honking for my 2.5 year old son every week. He looks forward to it and it makes my day 🙂
Our HOA quit using these people and it was the worst mistake ever… they always showed, they CS Rep were always helpful and we are sad to not have them in our community anymore .
For the first several months, these guys were great. Then they upgraded their trucks and decided they can’t get to the dumpster that they left in a specific location on my property and haven’t picked up my trash for two weeks now because …
Great place to work,great pay and benefits 💯👍,team oriented …
The driver drove through my yard to turn around tearing it up and broke the culvert on both sides trying to get in and out of the driveway that the first driver never had a problem doing. When I contacted the manager he told me he …
POTENTIAL CUSTOMERS BEWARE! Canceled service with my original waste pickup company because these guys bragged soooo much about their prices. Come a few months later and they hike the prices up with zero notice or communication. I don’t mind the price change, its the lack of connection with your customers. Awesome way to do business!
Service was wonderful!! And drivers were amazing!!
Always on time and have a essential attitude
Switched to this company for our waste needs and regret doing so. Will not pick up anything additional, like grass clippings etc. without prior arrangement and additional cost! Because we live in unincorporated FW we don’t have access to …
Affordable and never missed
Called over a week ago to get a trash can delivered and keep getting told “tomorrow” “tomorrow”… You pay for a service you should GET that service! They want to charge you $52 to start service with them and for what?? I’ve called 4x in …
Drivers and crew are courteous and helpful
The city of Pearland has just recently started using Frontier Waste for our trash and recycle pick up. This morning, the wind had blown our recycle can over and some recycle items were on the ground. The guys picked up all the items on the …
Stormy was so sweet and helpful. Thanks a bunch again love y’all
They changed days on everything and never send out the proper notifications. To be honest Midwest was way better I just can not believe they let these snakes buy them out. Worst company ever!!!!!
I work at an apartment complex and just wanted to send a big thanks to Mr. John (route driver) for his great work today. He was here on time and made sure no trash flew on to it. We take pride in the cleanliness of our community. Thanks again Mr. John and keep up the great work.
They will go a whole month without picking up our trash. Midwest was WAY better. It’s insane. I shouldn’t have to worry about stuffing our trash bags as much as possible because they might not come back for a whole month.
Honestly a 1 is too much of a rate. I had never heard anything like today. They have came every week to pick up the trash and now I’m told my drive way is way too “muddy” and there is “no way he can get in to pick up the trash” when for …
WORST DECISION MY COMMUNITY DID WAS HIRE FRONTIER. I have been leaving the bin in the same place for YEARS and all of sudden the bin is now too close to my fence and can’t be taken. My bin is practically overflowing because it hasn’t been picked in THREE weeks. No Notes No Nothing they just simply drive by.
Not good. I do not recommend them at all. 0 stars. But you are forced to give at least one to give a review. They will not stay in business if they continue as they are. I will be finding a new trash service. Use to be a great trash hauler (Swift), but unfortunately was bought out by Frontier.
I’ve had them for a year now and they are very reliable. The cost has gone up a lot since I first got them. That’s why I gave them a 4 star. In all fairness though so has gas and there dumping prices.
They always put trash can back where it was(or close)
I wish I had 2 pickup days a week (for the same price of course) but realistically i know they travel a long distance . …
Another bad customer service review. Just argued for 15 minutes over a $10 dollar charge. I made my monthly payment 10 days ago and decided to go set up autopay for next months bill(big mistake as always). Yesterday(Nov 10) they decided to …
Not consistent! My whole side of the street was missed one week. Some weeks the recycling gets picked some weeks it doesn’t. I would like to know so I can stop wasting my time putting my bins on the street and then taking them back full. …
I so far am loving this service I am getting from this Company, all of the errors I have came across (everyone makes errors) they have fixed with great service and very quickly at that! I am only giving 4 stars because of the type of error I had but like I said everyone makes errors but either way so far great service.
Tried to pay my bill online. Not possible. There’s not an option to set up an account. Not sure how this company expects me to pay online when there app doesn’t work? The app asks for a 12 character invoice number which isn’t on my bill? …
I’ve had Frontier for two years. Last year, I paid them for an entire year of services upfront. Putting my bill at not due until April of 2021. So this year. Of course, after not having a bill and paying upfront for an entire year, and not …
They have done a great job every week👋 …
The drivers are very kind, my experience this morning was that a driver was able to spot my car keys on the street and he was nice enough to hand me the keys in my hands. Thank you so much for employing awesome people. And god bless the driver who found my keys.
They change their pickup times without informing you, and then do not want to help get your trash picked up on the correct day. They missed my house after the first storm. I sent an email asking what day they would be picking up and I never …
I don’t know what I’ve done to personally offend our recycling driver, but every other week she bypasses our bin completely without even slowing down. We’ve contacted Frontier repeatedly with no solutions provided other than them having to …
The new service for Pearland is working very well. The sanitation worker that picks up in my neighborhood is very helpful and friendly, and respectful. I really appreciate his service. I give him 5 stars.
New to our area but i like how quick they are! Also setting up extra bag pickups was easy!
Awesome service, one of the few I’ve seen that will take the extra time to place the cans back in the same spot they picked them up from and always make sure the lids are on the cans.
Never had a problem with this service or our drivers.
This place is a joke! We have a dumpster service from them the service was canceled because they hadn’t picked it up for over three weeks. We ask for them to come pick up the dumpster it’s been two weeks. The dumpster is full and smells …
Great service. Have never had an issue.
Pearland switched to Frontier and we couldn’t be any happier! The First thing in the morning pickups are like clock work. The APP alerts are fantastic, scheduling additional services like bulk, or additional bags for pickup is simple and efficient on the APP. Absolutely love Frontiers Services and customer service
Hillsboro tx trash is awesome. They have friendly service and honk at my babies if they are outside when they come by. Always on time every week.
I like that they leave the bins open so I know when they have picked up.
DO NOT WASTE YOUR TIME, MONEY, OR ENERGY ON THIS COMPANY!!!!Read the reviews!!! They are awful and the customer service is ridiculous!!!!
My driver is loved by me and my entire neighborhood. He will get out and pick up extra trash if necessary. Frontier is a great company.
Abysmal service. Every since our local trash pickup sold to Frontier, we’ve had problems–especially regarding our recycling pickup. They recently skipped our recycling pickup for 4 weeks. So, I cancelled recycling and told them …
Multiple times of not picking up one side of the street in our neighborhood…. Oh man do I miss waste management !
Frontier Waste Solutions has definitely changed the Dallas markets responsiveness and quality of service. From Sales to Operations to Maintenance to the Drivers they stand out among the rest with pride. Highly recommend frontier for all …
Stormy was fantastic. Fast response, answered all my questions, got the contract sent and completed within 30 minutes. A pleasure to work with for sure!
Absolutely pathetic unprofessional company.
They took my money to become a customer AFTER having to contact them 3 times. …
horrible service! trash goes by weeks without getting picked up and when it does it doesn’t get all taken
Requested a bulk pickup. Process was seamless and successful. They told me ‘no matter what’ last visit and that’s exactly what occurred. They reviewed and received my request pickup. No Problems. Gone when I arrived home despite the …
This company is awesome. The guys that pick up our trash are incredible. They make sure no trash is left behind when they dump our dumpster. They even take a moment to pet my dog at the gate. Stormy was so helpful with getting my service started. She made sure it was everything I needed.
Good company and reliable. Christine Kerr is always there when we need anything and she makes it happen.
We had bins and were using them, we paid before we used them and frontier took them. We called and they said some would be redilivered the next day, that was 3 days ago. We missed garbage pickup because of this and couldn’t be more frustrated.
Setting up with Stormy was a breeze, and service has been spot on!
Frontier Waste Service is THE WORST contracted experience I’ve ever had – here’s why! …
They don’t pick up your trash on trash day. Now they’re adding fuel surcharges without notice. I could understand if the trucks were actually running and picking up trash.
This company is horrible. The picture of the trash on the driveway was last week. That was the final straw before I canceled. The second photo is how they left my cans this week after I notified them that I was canceling effective the …
Mis my stop for the first time call said they will be bk in 2 days.when they came after the 2 days they didn’t service both cans.call to cancel service its been over a week now and having trouble getting credit refund bk in my account. .u want good service go with TDS
Yesterday Sept 21 the Wednesday extra pick up day, the crew stopped at my house to pick up a plastic bag of leaves/small branches. I spoke to the young man – he responded “Great day to be a garbage man.” Awesome attitude!! He is most likely a great employee!
Our driver and partner are very conscientious about the trash pickup and the time and energy they take to get the job done. Thank you!
Forgot garbage & hubby ran across street & driver still took it. Our poor driver has to maneuver so many parked cars on street has to get out & manually move can for “arm” to empty. (Not our cars) Thank you, Frontier!
The driver is very nice and has accommodated me scrambling the trash bin out in my robe, multiple times. 😅🤘 …
My dumb a** forgot to put the trash out 2 weeks in a row and this week the drivers picked up all the extra and more!!!!
No other service comes to your house 1-2 times per week but the garbage man! Raining, snowing, 104 degrees even most holidays. Garbage men are under appreciated and hard workers! Thank you Frontier!
Set the trash to the curb every Thursday morning between 8:00-8:15 before I leave for work, we’ll this morning I had a bit more trash, which I had it stack neat so for any reason it wasn’t picked up my house would look like a dump. When my …
My recycle bin was damaged by the waste pickup truck driver and the Last time the recycling bin was dumped but trash remained in the bin after they left.
We were told as long as driver could pick up without help. We could you our own cans. We’ll now without notice they won’t pick up unless it’s their can and won’t pick up boxes beside the can, they consider that bulk and you have to pay more! This is what we were told when we signed up for their services!
Absolutely horrendous service. thrash has not been picked up a all the while i was charged. called more than 8 times and each time was given a different story but no resolution to 6 weeks of missed thrash pick ups. CSR asked to put thrash on the ground and truck would pick up because of missed thrash pick ups and its still not done.
Frontier Waste drivers have never failed me. Always timely pickup and professional job. Thank you for what you do and stay safe
They do an excellent job and are always friendly if I’m out front. I hope y’all have a very merry Christmas.
I would always pay online but the app don’t work.
I just want to say thank you for doing your job!!! My previous company picked up 2 maybe 3 times a month and I had to email them every week. My current driver picks up every week on our scheduled pick up day. I appreciate you!!!
This is the best service performed by the most professional efficient responsive drivers and supported by an outstanding kind office staff and supervisors who treat customers like family. They’re the best and Parkside at Kingwood Glen is lucky to have them as our contractors!!
I have read the reviews and my driver would speed by, not pick up the trash saying it wasn’t out although they claim to have cameras never responded back to fix the issue, they are an extremely unorganized company and they will lie, …
Just wanted to say your pick up service is great! It doesn’t matter the weather, date, or even holidays, they have always came unlike our previous pick up service. You are the most dependable service around. Would give more stars if I could.
Spoke with Stormy Soward, she was friendly, intellectual and very professional. Not to mention very accommodating! Was so impressed with her my husband signed up and got account with Frontier Waste Solutions that same day! Everything went …
My recycle driver did a very nice gesture today. After serving my receptacle, he backed up his truck, extended the arm towards my driveway where I was standing, and placed the receptacle at my feet so I wouldn’t have to enter into the street to retrieve it. Just want to say THANK YOU. LD.