South Campus, Frye Regional’s behavioral health inpatient hospital, offers treatment to patients with emotional, behavioral, and addictive disorders. The programs of South Campus provide a secure, warm environment capable of addressing the dynamic needs of the patient.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
420 N Center St, Hickory, NC 28601
I guess it’s good
Always friendly
Had a good experience here.
Getting the run around seems to be the Standard Operating Procedure.
If I could give 0 stars I would.
These nurses SUCK at doing their jobs
Slowest hospital in catawba county…..cant stand this hospital….
They slow
i went there to have surgery and i love that hospital
it’s always the quiet ones huh
OMG ALWAYS TAKES FOREVER! STAFF DOESN’T GAF OR HAVE ANY EMPATHY OR URGENCY!
Very poor
Worst hospital around if you need to go to a hospital go to Catawba Memorial
Gift shop does not take phone orders!!
Beyond stupid.
Aint never saved a single one of my friends life
They did a great job caring for my niece
HORRIBLE STAFF AT THIS HOSPITAL, ESPECIALLY THE MORONS THAT WORK IN THE IT DEPARTMENT AND THE ER. DO YOURSELF A FAVOR AND GO TO CATAWBA INSTEAD
The biggest disgrace of a “hospital” that Hickory has to offer.
My mom had a heart attack and Frye saved her life
Great patient care from the best nurses
It was fine
I wouldn’t go back they are very unfriendly, unclean, and sooo rude
Surprisingly I was in and under 45 minutes.
I never have any problems with them great people also
Frye did not realize that my grandma had blood clots!
Had rotator cuff surgery. Was treated very well.
Rude incompetent people. Worst surgical experience ever. Worst I have ever been treated by anyone.
Never take a loved one here unless you are prepared to have them buried.
Too much to even type. Just throw in the towel if you can’t make it to a facility with better doctors and reputation.
Was in the waiting room seven and a half hours before being seen by a Doctor.
Excellent treatment. Even paid for my taxi after getting my gall bladder removed
Find another hospital Hospitalist are under contract and are not in control under hospital management.
Had a procedure done and they cut off the wrong leg besides that they were very nice afterwards and we settled in court
My wife and I just went to pray for a sweet lady Mrs Gragg, may the Lord restore her health and make her whole again in Jesus’s name Amen
They had a clean er, and nice rooms with tvs.
Came in with what I believe to be a bowel obstruction and was left sitting waiting area for over 3 hours
Left and went to a different hospital and yep I was right and it was about to rupture.
Forgetting about patients, blood on bathroom walls more than once, bloody bandaids on walls. 18 hours for one glass of water.
I have had a good experience with the billing/scheduling and front desk. They have been helpful and professional and great customer service.
The medication and treatment they gave me for when I was inpatient at South Campus was worse than Rutherford County Behavioral Unit, and Rutherford County’s hospital is HORRIBLE.
Went to emergency room for shoulder injury – was released with nothing wrong…they missed a separated ac joint in my shoulder – good job! $$$
Rude staff and terrible long wait with no one in the waiting room then being told that mine is not an emergency so I have to wait when they don’t even know what I have.
Came in with a medical emergency they handled it right away and did what was needed. Incredible care givers . Thank you!!
Everyone in the Same Day Surgery center was really nice to me and concerned about keeping me comfortable.
Cornelia Corry Carden, a nurse, told me to go back to my country when she saw me translating for my grandmother. Terrible experience.
Very helpful and friendly everyone was a help gave good service in a timely manner.
I came in with chest pain and I am deaf and Dr Cochran talked to me with his phone and I was very impressed would definitely recommend him and the ER staff
I love it it keep my maw maw alive and she lived a 2 year life until it was time to go I love her and Frye is the best place to go
If I could give 0 or negative I would. Was brought in with EMS at 4:45 and it’s now 9:37 and still haven’t been seen
Worst place ever. Literally been sitting here for going on 8 hrs to get COVID test results that came back within the first hour.
This is a bad hospital come in blooding from both end it like the drs or the nurse care they should fire them all
If I could rate it lower I would 3 hrs in the er and still haven’t seen the doctor will call my insurance and tell them not to pay the bill this is not worth my insurance premium.
6 to 7 hour wait for stitches if all you people would stop coming to the EMERGENCY DEPARTMENT because of a cold or tummy ache or a lack of medical insurance the wait wouldn’t be so bad for Christ sake you shouldn’t have to wait so long …
excellent staff and wonderful care. Impressed with the professionalism and concern for my husbands care from everyone we dealt with from the cafeteria staff right up to the doctors.
Had a Brain Surgery by Dr Akram Mahmoud, Fantastic Surgeon with Great RN’s and CNA’s on a Neurology floor and ICU Staff
Highly Recommended.
They are awful I don’t care if I was dying I would not go back to this place. So rude and give false information that told me I had a miscarriage come to find out I’m very pregnant !!
Had to stay a few days. 5th floor nurses and assistants were great.
My grandma was forced to go here because they thought she might have heart issues. They didn’t run ANY tests on her heart they basically took her blood and sent her home 3 hours later.
MY HUSBAND WAS RUSHED TO FRYE ON MAY 27 WITH A BAD FALL INJURED HIS LIVER AND BROKE RIBS THE ER LOST ALL HIS PERSONAL STUFF AND I WENT TO ASK FOR IT BEFORE WE COULD GET IT THEY RUSHED US OUT OF THE ROOM BEFORE WE COULD GET I WENT BACK TO …
After leaving this hospital my wife and I felt it necessary to file a complaint with the office for civil rights. I wont leave details here because im not as unproffesional as certain members of the hospital staff. but stay far away
The MRI facility and billing department are so out of date it”s unreal! I will never step foot in Frye again and I will die trying to get to Charlotte first!
Worst hospital ever… This hospital is a disgrace to humanity… This building should have been demolished right when it was built.. I wish i could rate this 0 stars but that is not a thing apparently… This said that there was an injury …
Super slow even when something seriously wrong… writing this as I been waiting 7 hrs
I’m very concerned about housekeepers carrying germs from one room to the next by means of using the same dirty rag to wipe down things from one room to the next using the same dirty water to dip is Swiffer type rag in, attach it to the end …
They DONT CARE about your health, have know respect for family’s waiting in the emergency room. I would not take my DOG there!!!!
The girl at the check in counter very rude. No compassion what so ever. Needs more training on how to treat patient’s.
This is the hospital that will kill me….. They gave me an antibiotic that I was allergic to and it was plainly on my info that I was allergic…. The nurses are rude… There was IVs in the sink where it had been taking out and left…. …
If it had a negative rating I would have given it less. Uncaring, giving false information. Brought my 95 yr old father in at 5pm and still sitting here waiting on transport to Charlotte. This is a swamp of uncaring people. They tell you what they want you to hear, then shut the door and forget about you
Very attentive even though busy clean helpful
Worst emergency room I have ever been in. Waiting room filthy even a cigarette butt on the floor. Once taken to a room after 3 hour wait room filthy then another 2 hour wait. Awful experience.
Never had any better care anywhere Dr, nurses and all the staff are perfect they are so caring and sweet they will do anything for you and are very courteous ppl to you I love it here it’s the only place I go and feel good in a couple of days thank you Frye hospital and staff for taking care of Mr and for being so sweet
We arrived at the emergency room 1/5/ 2020 we at 6:00am and at 9:30 we are still waiting???????? The people who were here when we arrived have already left. I don’t care what the problem is you should not have to wait this long. Bad service. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 …
This is the worst hospital ever. Don’t go here. The billing sucks and demands you to pay your entire bill. Staff not any good either. Do yourself a favor and not suffer the horrible nightmare. Find a better hospital that has a staff who actually does care for there patients.
Went to this hospital feeling like I had a infection.was told nothing was wrong and left with nothing went to another hospital and there you go, infection, left with antibiotics. Waste of a visit
Waited 3 hours only to see the man that bills you
Total dump. Sent my mom home with a shattered heel and pelvis, plus a fractured heel which they missed. Also missed a bruised tailbone I suffered in the same accident. Always go to Catawba Valley Medical Center if you can.
If you ever need surgery get it here and don’t worry. They get you real real messed up before they do anything so you don’t remember and don’t care. I got a bilateral mastectomy and they were awesome !
The worst experience ever!!! I will not go back there !! I was asked was I a part of any experiment???they ran no test on me asked me disturbing questions gave me three shots two which had nothing to do with my issue and sent me on the …
A family member was brought here in an ambulance unable to breathe due to swelling in his throat. Upon arrival, he was forced to wait and then was told it would be 5 hours before anyone would see him. Needless to say he was taken to another facility. Very unprofessional.
Totally horrible… came in crying worst pain ever due to kidney stones.. blood pressure 166/111 … told me it would be over an hour.. my fiance showed up and took me to Lincolnton hospital where I was treated promptly… FIND ANOTHER HOSPITAL..
Had my baby here I can’t think of enough great things to say, the labor and delivery team was awesome! Dr.Merta amazing, and the nurses you deserve an award!
Frye is where you go to die.
Horrible experience.
I was told that I was getting sick “because there was stuff going around” after …
Took someone to get help and after the PA Nathaniel came in the room that had no clue what was going on no one helped him. This hospital should be closed down as they don’t care about the people. Have always used it and never will again.
Came in for a severe stomach bug—was given a drug I clearly told nurses not to give me–nurse replied “This is given to you to SHUT UP” incurred other ER bills due to this drug. Rude nurses, BP was stroke level–they did not care. DO NOT GO
Please save yourselves before coming here. Because I’d die before ever coming to this hospital. Horrible and unprofessional nurses and doctors. Never in my life would I recommend this hospital to anyone, even if it was for the tiniest thing.
The Orthopedic Staff on the 5th Floor were so very caring and professional. Everyone on the staff, even the cleaning staff, were friendly and knowledgeable and took great care of my mother.
You people have alot to learn about health care beginning with the smart mouth cna’s, the dietary staff who leaves a diabetic patient without food…..and all the damn excuses.the excsues for everything would make me rate you 0-1 for Frye hospital. But a less than 1 for a for profit Duke lifepoint hospital.
Very slow, excruciatingly pain I mean I came in here at 10:00 and it’s 5:00 and I’m still not being seen I’m so terrible pain. Something needs to be done about this. This is ridiculous like there’s got to be somebody you can call to report this incompetence.
Ignored all the signs I told them about, found out I had Lyme disease and didn’t tell me, I even called and ask. Only reason I found out is through my regular doctor. If I wouldn’t have found out as soon as I did it could have lasted for life.
Jodi B. Is the greatest, without her our, daughter might not of got the medical assistance she desperately needed?
Simple followup xray of my 101 yr old fathers broken neck. Not the first rodeo on getting an xray. However, this time there seems the need to have an extra paperwork process and asking for insurance, that’s all ready in the computer. Inefficiency!
my husband had surgery at their surgical center on Tate Blvd. and we were told if we paid in advance we would get a discount. We paid up front and now we are being billed for more and they have a money collector.
Please keep in mind Frye Regional Medical Center is NOT a hospital! It is for profit business. Their number 1 goal is to make $$.
i have used this hosp. over 50 yrs. now united ins.is dropping you. my cardiologist is in your network. you need to negotiate fast.i will be changing to another hosp. soon. dont want to .its up to you.
Some members of the staff are very nice and helpful but there are more than a few that are extremely rude and need to work on their bedside manner, refuse to treat patients as people and talk down to then when they ask a question, if you …
Amanda F working in the ER is the absolute rudest person I have ever encountered. She made our visit to Frye unbearable. She should not be allowed to work around people. Disgustingly lacking in hospitality.
The quality of the hospital seems to have gone down since being purchased by “Duke Medical”. My family has always used this hospital and been very satisfied. That has not been the case the last couple of times that family members have been admitted. The comfort of the hospital seems to have suffered.
I just got letter that glen r frye is not taking united health care anymore unless they reach an agreement by jan 2019. These people must not care about people and patients. My husband and i have doctors thru glen r frye. I have 3 different …
My stay was very terrible the doctors like to play games only a select few nurses actually give a dam the rest don’t care the food trash they put me on the Covid floor when I didn’t even have Covid then I get discharged bam now I have Covid I wouldn’t recommend this hospital to anyone pls stay away
They only got 1 star because you can’t give zero stars. Worst place so far.
They dobtbanswer the phone even when you need an operator. When I finally reached someone I was transferred 3 times until someone could understand that I wanted …
I went in for an outpatient procedure but there were complications that changed everything and required a two night stay. It was all handled promptly and professionally.
Poor moral among staff and short staffed every night. Wait time for assistance is ridiculous. No cafeteria at night or weekend nights for families who have been sitting in the E.R all night and are starving. Always dirty looking. Pretty much ghetto.
I take my chemo there. They are very professional and disinfect surfaces after each patient.
Was there in March 2016 for medical medication switch left with busted elbow was given high suicide rate so new Dr wouldn’t see me. They won’t return my Dr’s call about medication, an ER Dr from my town said busted elbow well said I could …
Longest wait time ever! Tremendously under staffed. I used to love this place. I always told my wife that I didn’t care if I wrecked in front of Catawba, take me to Frye. But the last few times I’ve been or taken a family member we’ve had horrible experiences. I shall go to Catawba or Lincolnton from now on.
Nathaniel Fuller is terrible at his job. He’s unskilled, uneducated, and unethical. I hope Frye parts ways with him!
Do NOT come here if you havw the flu or if you have been hurt. Go to catawba. These idiots at Frye in the ER dont give a damn about you all. They have attitudes and make you wait hours just to see an RN. This hospital is not safe. I repeat they do not give a F*** about you.
This hospital is just a shadow of its former care.If you have something easy to diagnose,you might be ok.If you have something difficult to treat,they will mis-diagnose you and get you out the door. …
My husband had to have back surgery there. Everyone was really nice and helpful.
Why has glen r frye still not come up with an agreement with United health care insurance. Does glen r frye even care how many sick people out there that were going to your facilitys. And are now not able to see dr.s they have gone to for …
Excellent care for my family member who had a brief stay in the Neuro Unit after a serious fall. Fantastic nurses and doctors cared for her. I was impressed by every employee I met there. Thank you.
This time around i was told to go to HI DR that what is going on has nothing to do do with past surgery gastric by p add that almost killed me same Dr he is I’ve heard a good Dr last year March 2016 I was in getting meds changed well I came …
MY MOM WAS ADMITTED ON THE 2ND FLOOR ..7/31/21 TO 8/10/21..THESE SURGEON’S, DOCTORS, NURSES ,CNA’S ,THERAPISTS ,HOONE OF SEKEEPING AND JOHNNY FOX FOR TRANSPORTING ..ALL WAS EXTREMELY DEDICATED TO MAKING SURE MY MOTHER GOT EXCEPTIONAL CARE …
They done an excellent job taking care of my mother. She thanks you all for your hard work!
Always professional and treated like they always care about the Patients. Excellent Doctors and staffing in all sections. I recommend this Hospital always and yes with a 5 STAR REVIEW. THANKS TO ALL THE STAFF FOR YOUR PROFESSIONALISM AND CARE FOR THE PATIENTS THAT YOU HAVE ALWAYS SHOWN.
M. Jones works with billing/legal. I have a credit of over $700. However, there is a dispute between BCBS and Frye. Unfortunately, until this is resolved I can’t get my refund. I call every few months to find the status of my refund …
This is a very good Hospital, they care for everyone that has need of care. It’s first come, first serve, be still and wait, you will be seen when it’s your turn to be seen. The Hospital Staff deal with thousands of people daily. If you wait, they will show you that they care. They are very professional.
Worst Hospital Ever!! Very Unprofessional And Rude People. Came In Eary And Waited 2hrs Extra Time. The Room I Was In Was Very Nasty And Holes In The Wall. Lazy Ass Nurses And Doctors. They Don’t Care About Your Well Being. This Will Be My …
Well been here since 12am and its 3am and still waiting in room for xray. This night shift is the most rude staff ever. I have ask twice for answers and all I get is attitude. The doctor that came in and spoke with us said they have been …
Labor and delivery and nursery nurses are phenomenal! Could have wanted a better experience to have a baby! Those nurses found their calling. My family was blessed to have them looking after me and our new baby!
Hello My Name is Andreana Warren, Last year on February 22, 2018 at the wrong place around the wrong people that particular day and I was very close to losing my life and because the fast EMT team EMT Page Walker and Jeff Greene who …
I was well cared for during my stay. I particularly enjoyed the physicians and nursing staff. Thanks especially to Jody the travel nurse on the 4th floor.
Received excellent care from pre-op through bypass surgery and great nursing care the days I was there through post op.
Gave birth to my son here. They’re very sweet and helpful for me being a first time mom. Stayed by my side the whole time and all. Don’t know what I would do without them💖 …
Extremely long wait every time. I’ve been sitting out front for 3 1/2 hours without being called back.
Wow definitely not surprised that it’s only a 2.4 Stars honestly this reminds me of a Puerto Rican ER nastiest most slowest horrible experience in my life didn’t even make it to the doctor I was in there for 7 hours in the waiting room seen …
They’re slow, un professional, and just don’t care. They make a 30 min job turn into a 7 hour wait time. I’ve never in my life experience such poor service. They don’t deserve one star. Let alone work on a human. I wouldn’t trust taking any living thing here
I am I am pleased with fry hospital for the most part they were wonderful with my dad when he had open heart surgery and my best friend was there whenever she had a really bad blood disease or blood infection and it nearly killed her they …
One star for billing. I had a heart issue back in December 2018 and in one day I accumulated a ton of debt. I have insurance but my co-pay was over $6000 for all the separate bills. I paid them all except for the two owed to FRMC which …
Brought my wife here with pain from kidney stones
Have been in the ER waiting room over THREE HOURS and still have not seen anyone. …
If I could rate 0 stars I would. My mother was there in their psychiatric unit, she was not in any group therapy or individual counseling like they say the patient will recieve daily, on multiple times. All she done was watch movies, I …
Night staff is seriously understaffed. Almost total neglect of patient needs. When on a continuous IV drip, not acceptable for a patient who cannot get up by themselves to have to call nurse 5+ times and wait 90 minutes to use the restroom. Daytime shift did an excellent job.
This hospital was NASTY and the nurses on the baractric floor was some of the worst i have seen. I had a allergic reaction to pain meds and asked several different nurses to tell me what was in the pain pump and no one could tell me. …
My mother fell at home this morning and hit her head. Was brought to the hospital by ambulance. We have been in the emergency room since 3:30this morning. 13hours later we are still in emergency, had to ask for her lunch 5times. Finally got …
Frye hospital is super bad not only was my boyfriend and his grandma and mother were in a bad accident they literally left him in the waiting room with a concussion, broken ribs, and cracked sternum. I wanted to raise hell so bad it’s …
There was a bit of a wait but this is probably the best care I’ve ever had in an emergency room. From the registration desk, to nurses, and the NP and doctor I dealt with were all kind, patient, and went out of their way to help me. I just wish all hospitals and staffs were the same, they could learn a lot from Frye!
We just recently had our 2nd baby here. We had a totally awesome experience. So much better than the 1st time at Caldwell Memorial Hospital. From the doctors all the way to nutrition and house keeping did a excellent job. I couldn’t have asked for a better experience.
Wonderful experience for my 83 year old father. Cardiologist was wonderful, nurses kind, friendly, great people.
This is the nastiest hospital I’ve been to in a very long time. I have pictures of the waiting room rest room and pictures of the actual room itself with nasty syringes 💉 laying on the floor. The doctor was horrible and hardly done anything …
Cold as hell in emergency waiting room. Long wait time. Good hospital, but ER department needs new people that care. Not just nurses that want the paycheck. It needs to be warmer. Or at least move the way the air comes from the vents, …
I drove 1 1/2 hours to visit my very sick grandmother with my child and they refused to let us visit because my child isn’t old enough. The very hateful woman at reception was very rude and has no place working in a hospital.
After waiting for several hours to finally get in an “express” room, only to be seen by someone for a couple of minutes. I have a high pain threshold so I assume I was not hysterical enough for them to actually do their job. They did as …
I had a baby in the hospital. The hospital service is fine. But after I leave the hospital. It was a nightmare. …
My daughter was admitted there last week for Congestive heart failure and other things…she had to stay down in the ER for 24 hrs until she was moved to the icu 💙 car..they ER and where she was and the 💙 ward was so kind and nice to her, …
They saved my dads life. Thats enough for me to give 5 stars.
We live about 5 min from there so on july 19th when my husband was peeing blood and had a very high fever i thought it was emergency enough to take him here. The check in ladys were amazing got him back quick and was hopeful he would be …
My Dr.and his nurses were very kind and caring. They understood my pain , my fear and did everything thing they could do and never once dismissed me. Even though I was there 3times in 2 1/2 weeks they took me seriously and made sure to …
Brought my son for a MRI appointment at 8:30 this morning it’s now 1:39 still here and waiting it has gone way past being ridiculous
Communication in the ER is terrible. My sister in law was in ER 2 days because no room available. I understand that… however there is nobody at Frye that can read MRI’s on the weekend? That is crazy! Might be this might be that! So …
wish there was a zero.
asked when I check in , how long the wait was, she said, “based in what’s going on with you, you will be triaged any minute don’t even sit down,.just wait …
I had came here with my 2 children and I had to wait 4 hrs and not even be seen by anyone. I wouldn’t take my mother here. Worst hostipal ever!!!!!!
was told by several patients they were informed by Frye that covid anti-body infusions were free. After that they received bills for the procedure of $1500.
If I could give this place below a 1 star I would. I was in the psych area in this hospital several years ago. My dr had spent all night trying to find a place that I could go for just depression. Not terrible, but I needed a “time out” to …
This hospital is a joke, always has been, always will be. Well, the ER is, I can’t really speak for the rest of the areas. Went by ems yesterday. I am a diabetic with hypertension as well. Even with a very high blood pressure and fever I …
Yesterday February 8th, I went to Fry with the most excruting pain in my right upper thigh. I have a high pain tolerance but this had passed my level. I had this pain for two days and was now throwing up from the pain. My initial thought …
Wait time was very very long and it seemed like their was no additional help as staff was concerned
The staff did the best they could but they were over whelmed and under staffed. We were in the hallway of the ER from 1 until 10. My dad is 91 years old and had pneumonia. There were more urgent cases definitely. However, that amount of …
I went for genuine mental help and came out worse than i went in, i hate this place. Do not ever come here. If youre ivc request any other place. DO NOT COME HERE
We waited for 4.5 hours, while my husband suffered in pain. No one, with the exception of one male nurse, showed any concern or compassion. If I could do no stars I certainly would. If you have an emergency, I wouldn’t go to Fryes emergency room.
My boyfriend was in there last night for three hours before he got taken back to a room. He had been coughing up blood had a fever of 101′. He finally got called back into a room around 10:00 last night they didn’t give him IV fluids or …
The wait is so long. Person (Olivia) at e.r. check in is so rude. The lady checking for insurance just bursts into your room. The nurse I have stunk so bad like ciggarete. I mean you can see the nurse and staff smoking just off the hospital …
Recently, I had a very close family member admitted to Frye Regional Medical Center for a scheduled heart catherization with stent placement. I will refer to this family member as Mr. M for anonymity sake. My family and I understand that …
Cut my inner leg with a circular saw and came to Frye. The staff was GREAT! I was seen within minutes upon my arrival and was sewn up and released within 45min. from arrival. Dr Taraska was great! He was very nice and gentle in his aid to help me along with his nurses.
We had our third baby at this hospital. The nurses were great, they had a lot of new things going on this last time. We couldn’t be happier with the way we are treated and cared for. The room my wife had was huge. I mention this because some friends had their baby at the other hospital in town and the rooms were so small…
What a freaking joke. Triage person was so darn rude. Then sat in the waiting room for 2 hrs. The issue was that not one person in those 2 hrs was call back. Finally got to a room and it is now 45mins with no doctors or nurses to come …
I am one that will change my review if I see that Im wrong. This hospital is terrible. I have always been healthy but seriously feel like something is wrong with me. I went tothe ER because I could not breath properly. They did not take me …
I am really surprised that this place hasn’t been shut down for the amount of unneeded tests they run just so they can upcharge you and your insurance along with the negligence of refusing to diagnose the cause of severe symptoms after they …
What’s the point in a emergency room if your not going to get a room till 7 hours later then wait 2 hours to be seen , then wait another hour when everything done just for them to unplug your iv, this is crazy ! The lady checking blood …
This review is ONLY for the ER! The hospital part has a different review! The ER is a joke. The nurses are very inefficient preferring to spend time talking than helping patients. The ER doctors are horrible with terrible manners. And don’t …
This emergency room does not deserve a one star rating. I sat for 3 hours with severe pain from kidney stones in the most uncomfortable chairs. After 2 hours I told them I had to lay down somewhere that the pain was severe. Twice they came …
5 hours!! And it was a true medical emergency not a ploy to get pain meds but the triage nurse with all the tattoos def treated us as such! She conveniently kept her name tag turned backwards & not a smile on her face the entire time while …
All of my previous visits to Frye ER have all been good, could be, we had to wait for a while but that is understandable. The experience I had today is unbelievable BAD. My wife was the patient , her sugar level was very high, her lower …
I have always relied on Frye for my medical needs such as having my 2 children, hysterectomy, etc. I am extremely sad to say the ER does not live up to my expectations. I gave 2 stars because they did take me back quickly and the gentleman …
I had a traumatic experience at this hospital. First of all the cleaning staff took important papers off my bed which I was never able to get back. Very poor cleanliness on hall where I stayed, consisting of public seats that aren’t …
3 hour wait for an X-ray to determine if my dad broke his ankle when we came in for a contusion to his leg. (The ER was empty) the staff was uninterested in us as patients. You could tell they were just passing the time. The place was an unprofessional joke.
Worst emergency room experience of my life, waited over 3 houra for a room to be available and cleaned, was extremely dehydrated, no one cared, said i had to wait for the shift change to be over to receive a saline drip, have now been …
My experience with Frye Regional Medical Center was not positive. The ER visit was OK. The one star is for the nurse who applied my stitches. What I found frustrating about this hospital is their billing practices. I was not presented with …
These past few days has been hell. dealing with the staff on the 300 hall is ridiculous. It took 24 hours for a doctor to even come in and make his rounds to check on my dad. They blamed it on the new system being put into place. Lets take …
Kind of unexpected of me to deliver my baby here & this isn’t where I was supposed to deliver at! But must I say; …
Took my one year old in for throwing up really bad, people that were there when I got there on top of the ones that came in after me got sent to the back, did not even get to see a doctor. Staff was really slow and didn’t seem to care at all. Never going back to this hospital.
Disgusted with this facility. Spent 6 hours here with my wife while she was having a medical emergency. In this 6 hours all they did was take her vitals twice and draw blood. We never got her results back because the lab equipment was …
This is the worst hospital in the world! My wife came in by ambulance having severe chest pain, and they let her sit in the lobby for 4 hours before ever getting her in a room to see a doctor. They called back people that came in after her, …
On September 10th I had part of my colon removed and I was placed on the 3rd floor I was hooked to a morphine pump along with arm band stating I was a fall risk the doctor said I needed to walk after my surgery several times a day but when …
My wife and I had the best experience at the Frye ER. From the time we walked in to the time we walked out we were treated with the best care. Dr.John and the nurses on staff were awesome in the ER! We will be back to frye ER if we have …
My mother was recently admitted to your 4th floor. Her care was excellent. We had the best nurses and aides. She had several massive strokes and we decided to take her back home to Texas on October 28th 2019. The staff was extremely …
I would like to take the time and say THANK YOU to all the absolute wonderful doctors and nurses at FRYE REGIONAL MEDICAL CENTER.
I am well aware of plenty of horror stories that have happened but my friends …
This past weekend we took our 9 year old daughter to the emergency room after she was injured in a basketball tournament. The level of care and the whole experience was bad. When we arrived at the ED with a screaming child holding her arm …
My mother in law was admitted to the ER last PM at Frye for a broken hip. Everyone was kind, thoughtful and skilled. I am a nurse who works an hour away at a major medical center. The man at the front entry was very kind and helpful also. …
Terrible experience. Last spring I took my one year old there for a fever that could not break with the temperature fluctuating between a high fever and a low grade fever. Not only is their waiting room extremely uncomfortable, it’s not …
My husband has been in Frye for 3 weeks now, they have taken really good care of him. But I really need to put a shout out to his nurse her name is Darla, we are on the 4th floor and she is just the sweetest best most caring nurse I have …
Continuing issues with the billing department, the nurses where amazing while giving birth to my daughter by far the best experience I ever had in a hospital, so clean and so aware of my wife’s needs. I have been supplying the billing …
Today, I spent most of the day in Frye’s emergency room. I was a sick puppy, and I needed someone to make me better. My experience was just like the few other times in my life when I have been their patient. Their staff is very …
I will say that the Frye Medical Center ER department needs to greatly work on their customer service skills. My mom brought me to Frye Medical Center ER on 7-13-17 due to having an active miscarriage and was concerned my body wouldn’t pass …
My mother just recently had to seek medical treatment here. Her ED nurses Jennifer and Brock were awesome. They made her feel like a person and not a patient.
Went In @ 4 pm 7-¹0 with high fever chills then sweat. 3hrs later was told i had sepsis pneumonia. Going to move to a room.. while laying my 6foot3 280lb frame on an exam table. 14 hours later they did…. that is when the clown show began. I promise i would not take my worst enemy ‘s dog to this place
This review is for the “Referral Center” and the patient portal. My doctor’s office was always very timely with referrals but now they have to use this supposedly streamlined process which is evidently understaffed. They are constantly 4 to …
I had an outpatient procedure here on July 7, 2020. Everyone from Registration to PreOp to OP to Post Op-Recovery was very courteous, friendly and professional. Their staff of nurses were very experienced and confident in their …
I had to come by EMS to the ER and was given the best care by all staff. They took time to understand what was going on and got me stabilized and admitted upstairs. The ER staff were amazing, Terry the charge nurse, Dr Mauer, Lauren RN, …
My ex-wife was admitted to the hospital by the police on involuntary commitment because I was not able to talk to her; she’s hallucinating and confused; she walks out of my house with a shirt and flip-flops for two hours, and the outside …
Emergency room visit was terrible, bathroom was gross and room was dirty. Was not happy with staff and how rude they were to my sister who was in serious pain, we waited for hours and whoever took her to get a CT scan came back and touched …
My mom was in the hospital for 3days. They were supposed to set up for equipment to be delivered to her at home. Well it’s now Tuesday and we have yet to receive her equipment due to the hospital not sending the orders to the company. So I …
Went here with severe chest pains, people who checked in while I was waiting were seen before me. Never come here if you have something serious going on!
As much as people like to b”*ch about the place, just had excellent care for my wife in the ER for a kidney stone. Everyone was compassionate and caring. Thank you, Dr. Maur and crew! B
11/24/21 I was sent to the ER because I am positive for Covid and was told I needed to have a monoclonal IV infusion. My husband is a very sick person who has been fighting cancer for 7 years and has had a Stem Cell Transplant at Duke …
Dr Hata is a great doctor/surgeon! I just had surgery done in September and staff was great. I went with kidney stones to the CVMC in late October and I was quite disappointed. My upcoming surgery will be at Frye Hospital and will update …
This has been the worst experience I’ve ever had at a hospital. I’ve been in the ER waiting for 9 hours and there are people in front of me that have been here for 12 hours. The evening receptionists have shut the lights off and left the …
Had a same day surgery procedure today and I have no words that can describe how amazing the team that took care of me was. Everyone was on point, kind and very thoughtful. I can’t remember the names but if they ever read this I was Dr. …
Had my son here. All of the staff from doctors (dr. Simon and tuck), nurses, to cleaning ladies were fabulous. I personally think if I was at any other hospital I would have ended up w a c-section. The anesthesiologist was amazing as well. …
I recently had a fractured ankle and Dr Russell and his team were amazing at getting me back to full capacity. Can’t say enough good things about Fryecare Orthopedics.
I had to go to the ER Saturday morning and was very pleased with my care. I had very bad chest pains and shortness of breath and was scheduled for a heart catheterization Tuesday. They brought me right back without even having to wait in …
Honestly the service here is very slow. I came in about 30 minutes after 6:00pm with back, side, and abdominal pain. I also told them my legs and feet are swelling and they’ve only gotten worst while sitting here after a urine sample almost …
My 91 year old mother has been there several times over the last year. They are woefully understaffed. My sister had to ask someone to empty trash and clean the floor of body waste. When my mother needs help, she may have to wait for more …
I’m never going back to this hospital again. I used to go here because they had caring and helpful doctors. Back in 2020, I had a great doctor that helped me with my pain and found answers and solutions. I recently went and had a doctor who …
Frye let my mom die because of her age.they let my mom starve@perish of.thorst.Dr.wouldnt talk to me.about.moms by-pap he opted the pressure way to high.when I trie.to.tell the doctors mom lived good at74 they still forced her.they also …
We had great care last night in ER from a nurse named Victoria. My baby is very sick. She was very kind to us. Also if you are there for an actual emergency, there is no wait time. People keep filing the waiting room with non emergencies at THAT backs up the ER and causes 12 hour wait times
I have been to Frye Hospital several times before. They did my Lung Cancer Surgery in 2012 that saved my life. I only use Frye for my surgeries. I have had several outpatient surgeries from Colonoscopies to Hernia repairs. …
I wouldn’t give them a one but now I’m only talking about the patients with mental issues..my son is a skits patient and he gets really bad hearing voices thinking someone is out to get him.. it’s not my son when he’s like this it’s so sad …
My partner was in the heart tower for 2 days this week post heart cath & received the poorest nursing care I have ever seen! Excellent medical care from Dr. Fox however. Normally I strongly defend nurses & cnas due to being a retired nurse myself but this was just poor care given to him.
I went last night for some severe pain and the staff was so nice! The time before was great too but the care I received this time was exceptional and I’m so thankful to the staff for being so kind and taking care of me. 10 stars if I …
CT department didn’t get my scans done. Had to go twice and failed to give me contrast until 15 minutes before CT, should have been 2 hours prior to CT. Next day they can’t get an IV line other than in my thumb. I’m at a hospital with a …
I had surgery December 13th with Dr.Hata
Everyone the morning of in Day Surgery was so amazing, kind and considerate. I barely remember her but I loved my recovery room nurse because once I got to my …
Went in for pain in my knees so bad I’m close to hollering when I sit down and get up I drove 35 mins there and waited 3 hours to be told 1. Do what I’m already doing that’s not helping…2.The doctor cut me off and didn’t let me say what I …
Absolutely Horrible. Rude registration I was triaged andx ray immediately just to sit there for 7 hours while they kept saying there were no rooms available at the top of the 7th hour they told me I needed to be re triaged I left there …
Brought my son in with extreme stomach pain. Triage nurse was very nice, got him in right away. Dr. came in right away asked questions, ordered test’s. Gave him pain medicine. Ashley his nurse was awesome 👏! Waiting on test results always takes time, but they were excellent 😊👍 …
I stayed with my mother in law, for 2nights and 2 days after her lung surgery she was on the 2nd floor and the staff Nurses and CNAs were amazing. But by far Denise (a night shift nurse) went above and beyond to exceed our expectations! She is everything a nurse should be! I would love to say thank you for everything she done!
I had a surgery done Thursday 8/11 at their one day surgery. The pain is unbearable so I decided to go back since they had all the info. I will recommend people NOT to go there! I waited for almost 3 hours and they still didn’t take me …
The germ/disease prevention practices were very intermittently followed. While some of the team members were spectacular, most were barely adequate bordering on rude and uncaring. I ended up getting COVID during my stay which I unknowingly passed to my 80 year old aunt and my youngest daughter. Not a good experience.
My husband is here now room 246 and he was here all through September and half of Oct..when he was in September in the heart tower he was treated so good ..They had chairs for me to sleep in and they was very attentive ..He came in this …
I have had two surgeries in the last year here. I had my son via c-section back in September and my gallbladder removed yesterday. The care I received was wonderful. The nurses and doctors here are very kind. They took excellent care of my …
My wife came in for same day surgery but was required to stay overnight for observation. My review is solely based on how I was treated. Being her husband and primary support system I expected to be better informed. My disappointment …
Most incompetent service and administration that I have ever dealt with. No one knows what is going on. It used to be a first class hospital but now is like a third world country hospital. Duke Association has ruined it.
after 3 week wait were to have knee replacement on 12 -7-2022 on 12-6-2022 day before at 4 oclock they called wanting 1700 dollars up front before the knee replacement they didnt know anything about my insurance had three weeks to do …
I’ve had a couple of recent stays at FRMC, and have nothing but positive waves when speaking of the care I received while there. From housekeeping, to administration, all performed their duties with the utmost professionalism.
This place is a joke! Barely any communication between the drs and patient. There are no goal plans made for the patient or family for treatment in and out afterwards. My sister is there and is 3 or more hours away from us and all they will …
Today was my first time ever going to fry for a medical emergency. I have never dealt with before and have been in so much pain to the point where two additional symptoms started while I sat in the waiting room, and then again when I was …
I sat in the waiting room over two hours with chest pains , arm pain and shortness of breath. All testing were done in an out of triage. No beds were available. Then when I asked what was taking so long? The receptionist said it will be …
Awful. Five hour wait for what was supposed to be an emergency direct admittance. Dismissive and condescending doctors that talk over the family and patient while ignoring your real issues. Laughable quality of care that caused both harm …
They could care less about your loved one, their well being, and whether they do or don’t pass alone. Just do yourself a favor and go somewhere else. Your loved one and you will be much happier with more compassionate care somewhere else.
Frye hospital has the worst billing system ever. I just received my husband bill and it is more then the original bill we got. I have been dealing with their billing department since August. They promised a discount and never hold up to the …
My husband was hospitalized at Frye for an expected stroke. The ran test which was expected, then the told us that it was going to be 6 days until they could have them read because all the neurologist were off duty. They could not send to …
Worse hospital I’ve ever been to. Nurses steal out of your room & go thru belongings. Let people walk in off street & started treating me. Wrong test results mailed after I left. Unnecessary treatments. Medical Board should do an inquiry …
Long story short they let my husband lay without being turned every 2 hrs like a patient is supposed to be thus resulting in a horrible bed sore he wasn’t bathed properly and the bedsore continued on to become mersa which we didn’t find out …
I went here to have my 2nd daughter, and the experience from my first was night and day. My first pregnancy/birth with a different hospital could only be described as traumatizing and unprofessional, and honestly I came here with that same …
Took our mom to the er Nov. 2 2022, and the whole experience was great. We were there between 7pm to 10pm. The nurse’s name that checked mom in was Jackie. She was great! The whole er staff was very good to us. If you would, please let them know how much we appreciate them! Thanks so much Jackie !
I took my Mother to the ER on 9/14/22 at 8:30 pm due to a racing heart that had occurred a few times over 4 days. We sat in a waiting room that was dirty with people that had been there since 2 pm. There were people moaning in great pain …
Took my 5 month old baby here because he was having the symptoms of the flu which his test came back positive sadly, but the doctors were super good with him and making sure he was okay I didn’t have to wait long at all and they prescribed …
I’d give negative if I could. I have chest pains radiating into my back and shoulder and shortness of breath. They’ve had me sitting in the waiting room for over 6 hours. I feel like I’m going to pass out. …
Don’t fall for their save 20% scam. They tell you if you pay their estimate of your responsibility for hospital charges at the time of admitting, they will give you a 20% discount. The discount never exists. Your insurance company …
I, unfortunately had to visit the Emergency Room yesterday evening. The nurse assigned to my care was impeccable. She was friendly, attentive and well skilled. I was treated with respect from all. Although, being ill is unpleasant, I could …
Do not recommend. We arrived at 955am 12/26/2022. Stepmother having moderate to high level pain in stomach area and right side. Expressed pain level as 8. Took us to triage immediately. Answered questions then sent her to lobby while still …
Wonderful care..great staff. Very caring. The fifth floor attendants were wonderful. Especially my main nurse Latia.Dr. Miranda was the greatest. So caring and informed. Kayla and Ashley were also caring and comforting. Even Nick …