FusionSleep is an accredited, independent medical practice that is 100% dedicated to sleep medicine. Our expert team of experienced physicians are … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
4265 Johns Creek Pkwy Ste A, Suwanee, GA 30024
Answer the phone
So they text me at 5am and wake me from some good REM sleep. Seriously guys?
My appointment with Dr. Aggarwal went very well. She understood my problem and offer several options to treat it. The staff is always very helpful and attentive. I’m very happy with the practice and the services they provide.
Thanks Shannon and Lisa for going over every step with me! I appreciate your knowledge and patience. With the information and guidance you guys provided today I feel very comfortable going forward with my new machine.
They took such great care of me and exceeded my every expectation. I cannot recommend them enough. I must particularly thank Lisa Williams, who was so helpful and absolutely wonderful every step of the way.
I continue to receive bills in my name for a patient with the same last name. I’ve never been to Fusion Sleep, never ordered anything, nor any any services from this company. However I continue to receive “patient Statements” in the …
Hard to get in touch. Best way is to contact them through the website. Don’t bother with email, or voice messages.
I had a Zoom meeting with Lisa to go over the type of C-PAP machine. She was very thorough and patient with my many questions. I feel a much more informed and at ease to wear the machine.
I had a great experience with the staff at Fusion. Alex, Ashanti, and especially Shanita helped me get through the registration process with professionalism and and personal care as my situation was complicated and dire …
I was able to accomplish my goals that day as a walk in !
Fusion Sleep has very poor customer service. My husband was not trained or instructed on use or care of his CPAP. He was never told to clean it or replace the mask and tubing at least once a year. They did not explain the billing either. …
Have had an incredible experience with everyone at Fusion Sleep. This is an extremely professional practice, everyone is well trained, and are awesome for educating their patients. High praise for Cecile Martin NP, Dr. Heidi Riney, Lisa …
One of the worst places to get your CPap machines from. There phones do not have an option for customer service. I can believe they are in the business providing life’s critical care machines for Sleep Apnea. If you machine goes bad you are on GODs mercy. Totally unresponsive and useless fellows. ~~~ stay away from them
My husband and I have been trying to reach someone by phone for the last week! No one returns calls or answers the phone. It took us over a month to do the sleep study due to scheduling. My husband was trying to finalize this requirement …
I couldn’t have asked for a better experience. Technician Lisa W. took so much time to answer my questions (I had about a million). Not only was Lisa very knowledgeable- she also was extremely kind and didn’t make me feel rushed into …
Fusion sleep is the best sleep center I have ever had, from the receptionist to the dr! They really care about their patients and they doesn’t waste time on getting your orders in. Fusion sleep is very professional and they really care. …
Understand there staffing shortages. But, businesses need to work smarter and not harder. I placed order for CPAP via 800 number. I already prechecked with Insurance everything I need they would cover. I’ve met deductible for the year so …
I placed an order on the website and confirmed with 800 number on 12-15. I’ve gotten 2 callbacks and one text. One call on 12-17 Text also and another call on 12-21. I’ve left additional messages trying resolve this issue delaying my order. …
Just tried to make an appointment. They told me that I have to buy their CPAP machine. I have one and don’t need a new one. I just need a doctor for a check up on my sleep apnea.
Updated Review 4/7/2022. After my review below, I was contacted by a Patient Advocate for Fusion Sleep. She was able to explain the technology and employe issues they have experiences and updated me on what they have done and will be …
Worst company ever. If you actually need a working CPAP and supplies go anywhere else. We have had a CPAP about a year for a child. They never sent any replacement parts ever. Then when a hose broke it took 2 months and over 50 calls, …
I’ve had such a great experience working with the staff at Sleep Fusion, Shanita was sweet, nice and very thorough. She made the process so easy and it was a pleasure speaking with her. I would recommend and always refer my clients to Fusion Sleep- Suwanee.
This would be a five-star rating if it were based solely on setting up my initial sleep apnea exam and the following appointment to discuss results/order equipment. All of that is overshadowed by FusionSleep’s inability to staff adequate …
Avoid this place at ALL costs! They initially set me up with a CPAP and for years everything was fine regarding ordering and receiving supplies but no longer! I see the responses about them being understaffed but my complaint is with the …