Garden City Hospital

Garden City Hospital

Garden City Hospital is a 176-bed community hospital with a full range of services, providing over 72 years of care to the residents of western Wayne County, Michigan. Over the past few years, the hospital has been recognized nationally through quality awards such as the 2019 100 Top Hospitals® and Everest Award by IBM Watson Health™ and ranked among the top five percent in Michigan for clinical excellence with the 2019 Patient Safety Excellence Award™ from Health Grades. health systems have also earned the 2019 Orthopedic Surgery Excellence Award™ and separate Five Star Awards for pacemaker procedures, hip fracture treatment, and gallbladder removal surgery from Health Grades. (nearest hospital, Michigan hospitals, emergency room)

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Garden City Hospital Reviews ( 250 )

  1. My dad had cancer and was with doctors at a different hospital but had to be taken to garden city because it was the closest option by ambulance when he had a hard time breathing. At first they said they couldn’t find anything wrong with …

  2. This hospital does NOT even deserve one star! Took my better half here, NOT one person in the waiting room still waited 30 minutes to even be called to triage. When we got to triage the guy checking him in was a complete smartass! Then we …

  3. I had my fifth invasive knee ostectomy. My liasion asked me why I didn’t go to the hospital I had surgery. Harper in Detroit. I live five minutes from Garden City Hosp. I brought my discharge papers to let them see what I just had done. …

  4. I was at the ER today and everyone was kind, friendly and efficient. I had two doctors who were attentive and reassuring. I was in and out quickly and had a very good experience. Thanks so much.

  5. Terrible service. I went to the ER this past Saturday with symptoms of coughing, fever , body aches, headache vomiting nausea. Being that I had cataract surgery on Thursday and I am a diabetic. They asked was there any chance I could be …

  6. It’s not only that I sit in emergency room for 10 hours three hours straight Amiens help hello engage holders of emergency understandable five hours ago is there an emergency don’t tell the patient it starts getting taken care of on top of …

  7. I love the staff. The hospital is always nice. But I HATE the billing department. I paid my bill on the due date and they called me telling me I owed money when I most certainly didn’t and the last was just rude and disrespectful and TOLD …

  8. I went in to ER because of high blood pressure 193/102/106 I was seen by Dr & ekg cat scan & blood work done!! The time frame was 5 hours & bp was back to normal!!! Dr COULD NOT FIND ANYTHING WRONG SO I WAS DISCHARGED WITHOUT THE PROBLEM BEING RESOLVED!!! VERY VERY VERY DISAPPOINTED!!!

  9. If I could give these people a -1, I would. The information to check my son and myself Covid results was wrong so I couldn’t check our Covid results. I called the hospital and the phone operator was very rude. When I asked how to get my …

  10. Some nurses have horrible bedside manners. Have heard them openly tak about patients in a negative way. Have heard them laugh and make fun of patients. I will never come here again. Would rather drive all the way to dearborn to go to …

  11. Worst ER experience ever came in for horrible abdominal and back pain and sat in the lobby for over 3 hours 2 of those hours were after being triaged. I watched multiple people just decide to leave without being seen and in 3 hours didn’t see them take 1 person to the back.

  12. Took my mother into the ER for sever knee pain. Staff, including nurse practitioner, were exemplary. Took the time to explain what they were going to do, what her options where and why they thought it would be wise to admit her. Admission …

  13. Excellent care provided by cardiology department! Thank you Dr. Kondur, Debbie, Linda, Tabatha and Dr. Marsh. I was very nervous about my test, Tabatha and Linda explained me step by step process about the procedure and made me feel …

  14. I honestly am not sure why the reviews are so low for this amazing hospital. My m-i-l is in ICU as we speak (and has been for they past three days) and this has been THE BEST, I repest THE BEST medical staff and hospital experience I have …

  15. I came to Garden City Hospital on 2/18/19 for a tilt table test and I was really nervous and Didn’t know what to expect. I registered with the nurse and sat down. When I was called for my turn my hands started shaking and I’m panicking not …

  16. Omg! My experience here was awful. A complete Nightmare! Starting with the ambulance guys. They was so rude towards me in the beginning then their tone changed to a lil nicer as we approached the hospital(I guess I stopped their lunch break …

  17. I would give them zero stars but it won’t let you even do that. I will never again return to this hospital. The only good thing was there was a soul in the place & I was back in a bed in 10 minutes… I guess that should have been the 1st indication to walk right back out.

  18. Hi,
    We want to thank all the doctors, nurses and other staff for the excellent care our mother received at Garden City Hospital when she was admitted for surgery. …

  19. They are rude and they never help me. They rush to get you out of there and they rush you off the phone. I will never forget the time I felt I was miscarrying and they never did anything about it I went to another hospital right after and …

  20. ER staff was efficent, professional and compassionate. The wait was very minimal even on New year’s day at 3p.m. I was in abdomenal distress. The cat scan revealed a hernia. But the staff was more than patient and thorough with me. I’m so thankful. I’d recommend them!

  21. My personal experience was when i was nine in 1983 and got stitches in my finger when i played with a fan. Reminded of it everyday when i look at my finger.
    Otherwise my friend’s dad has been in the ICU for a week. Its a tough case but …

  22. I called and left messages twice to see what happened to my bill. No one called me back. And I take my credit very seriously. Now how could billing department dont check voice mail. Other than that the hospital staff will go above and …

  23. Brought my husband to er at 9 pm was triage half hour later set to wait in waiting area again told we were behind one person after four went complained and was sent to fast track. Seen a silly little girl nurse with a doddle pad maybe first …

  24. I had discussed the problems over the phone with the hospital staff, talked to a lawyer about it. Anyway the ones we had got disrespected from…. no longer work at Garden City Hospital. it involved me, some babies and a retired U.S Marine …

  25. This hospital reminded me of a 3rd world country healthcare !!!! The staff is very unhappy and inattentive to patients who require immediate help . This hospital use to be great at one point but not anymore !! If you care about yourself or …

  26. This hospital was very very unorganized and never came up with a solution for me. I waited to see a dr for 3 hours. When I finally did see a dr, he rilushed through. And was not helpful at all. I would never ever recommend anyone to this hospital. The staff is also very unprofessional.

  27. ****
    TLDR: I live in a different state, and I’m being negatively credit reported for a service provided to another woman with the same name but a different DOB. …

  28. I came here for complaints about lower abdominal pain because I was in my first trimester of pregnancy. I was out of town but my doctors office urged me to go to an emergency room to rule out an ectopic pregnancy. After waiting over 2 hours …

  29. It amazes me how the non-vaxers think a hospital should make up for their mistakes. It’s THEIR mistake that makes the hospitals so crowded and good medical people to give up and find another job.

  30. Fast efficient service in Lab & emergency, Nursing care was excellent. My Doctor retired and his replacement canceled my Xarelto. 45 days later I started to have sever chest pain and attempted to contact Dr Patel for help he did not respond to me or my cardiologist. I had to find a new Doctor that would order Xarelto.

  31. I was at ER last week for shoulder pain (good visit) but returned today as I am now unable to lift arm without support. I called before coming in and spoke to a nurse who said I should come in. I never asked for medication I just wanted to …

  32. I would give this awful place negative stars if I could. The supervising doctors in the Emergency Department are rude and disrespectful. They discuss patient cases loud, in the middle of the hallway where everyone can hear their business. …

  33. Terrible nurses, very unprofessional if you don’t have the same life as them they treat you as subhuman. My husband asked several times for a nicotine patch and they ignored him. Oh ask your nurse. Who the f are you then. He pressed the …

  34. Dr. Nguyen is my PCP and I could not be more happy with my physician. He is attentive and his bedside manner is amazing. He even goes the extra mile. He is very knowledgeable and equally at entertaining (comedian). Thank you so much for taking care of me.

  35. This is coming from Mary Beth Pauline-Morand: Great job Garden City ER Team!
    I was in the ER this afternoon due to my son’s injured ankle and all of the staff who helped us were just nice to be around. We worked with Alissa Becker, NP …

  36. I had my first baby 10/12/21 at Garden City Hospital my experience there was great , I was comfortable all my nurses throughout the shifts came and checked on me and made sure I had everything I needed …

  37. My sister has been in the CCU and I consider the care that she has received as outstanding. They are constantly checking on her making sure that she’s comfortable and I feel doing the best care she receive. I’ve been very happy. They’ve …

  38. Probably one of the best hospitals I been to. Very caring and knowledgeable. They made sure I was comfortable and made sure they set me on a path to recovering health. I love them. Thank you Garden City team.

  39. Everyone in the Emergency room that helped me with my shoulder injury were very polite and friendly, although I left with no answers. I feel this is because I have no health insurance. I haven’t been to a doctor or hospital in over 20 …

  40. I delivered my baby in the spring on 2017 and I was beyond happy with everyone in the nursery ward. The attention, the help, the service, the care was truly wonderful. Their genuine help and care for me and my baby was truly amazing. I couldn’t have asked for a better place to bring my baby into this world.

  41. Horrible place. I’ve always been a very easy patient, I use manners, not too needy, and always tell the nurses I appreciate them. I came in with excruciating abdominal pain and was treated so poorly. The nurses spoke to me like I was a …

  42. Just got back from the ER and I’m so thankful for the care I received! I was there for chest pain and I tend to get really worked up at hospitals so I was extremely nervous, but everyone there was so light-hearted and made me feel so …

  43. I highly suggest going to any other hospital than waste your time here. I was in the ER for almost 7 hours due to a miscarriage. The doctor I had was fine, but after she told me I had in fact most likely miscarried, a random woman I hadn’t …

  44. Front desk and nurses are rude. They dont help you and always giving you an attitude. They just try to rush to release you without even having any exams or test! Worst service. They rushed to release my mom from ER without having any tests …

  45. I took my dad to the ER after he had a small cut in his finger. They admmitted him after checking that his insurance is active. 8 months later they bill him for $1800+ charges for a small stitch. Scammers, it’s best to visit a clinic instead.

  46. Took my wife in to the emergency room, they put you in a room in no time but that’s where the wait starts. Nurses hate to give updates of when you will be seen and not single one cared about a patient frustration. Bad experience all around and will never go back to this hospital.

  47. Ended up having kidney stones, they kept me pain free as I passed 1 stone , and took care of my nausea problems, found me a doctor very close to home. Got my appointment the following day for the other stones, I would recommend garden city hospital to others.

  48. I was recently a patient,admitted thru the Emergency Department,from October 11 to October 14. The entire staff from the ER admissions to the cleaning staff was outstanding! Everyone went out of their way to make my stay as pleasant as …

  49. After a couple bad experiences here I was disappointed but I still don’t judge I give plenty chances before I rate because there is a lot of staff members just because a couple were rude don’t mean the whol hospital is. Tonight I had the …

  50. I have to say I felt very comfortable with the last 2 visits to the ER and I recently had a procedure done in the new surgical center as well and it’s absolutely beautiful, but more so than anything the care I received from the nurse to the …

  51. I went in memorial weekend with pain in both legs. They looked at one. 2 weeks later went for the same problem. This time i found out I not only had pressure points that were infected. But it had went into my blood system. If they would of listen the first time i would not of been so bad.

  52. 1 * because of getting in quickly & the nice nurses. They didn’t do any testing but urine, passed out some guesses and a told to try a dermatologist or allergist, for my body rash and chest pain….Gave me something that made me feel …

  53. My husband was taken there by ambulance but only there for evaluation. It was decided that they preferred to transfer him to Beaumont Botsford campus for further evaluation. Garden City EMS are excellent. No one allowed with my husband at GC Hospital. But doctors did stay in contact with me.

  54. I have the unfortunate pleasure of visiting the Garden City ER. The front desk attendant were very nice and helpful. My Dr. was very helpful and informative and the first nurse who came and did my vitals was Outstanding but unfortunately …

  55. I have had bad experiences with GC hospital in the passed but this time i have nothing but praise for every professional nurse and Docor that took care of me. They listened and understood my reason for entering the ER department for help. …

  56. Garden city hospital saved my parents life more than once. I am eternally grateful for all their efforts, treatment and care. I wouldn’t trust any other local hospital other than GCH. Great doctors and treatment.

  57. Came to the ER , take in mind I’m a Nurse and I’m completely aware of the Opioid Precautions we must all take in consideration especially in today’s time . Now with that being said , I entered the ER with a Broken tooth and a pain level at …

  58. Went to this ER on a Saturday of a holiday weekend because it was the closest to my house. Had severe lower chest/upper abdomen pain. Even worse pain than prior kidney stones. They did some tests, told me that I was healthy, to follow up …

  59. I showed up at ER in the middle of the night with a PSVT episode unlike I had never experienced. I was immediately ushered in and given expert lifesaving care and treated like I was the only patience there, when I was not. I had an …

  60. Nice hospital but they took me from the lobby to put me in another lobby , and waited 3 hours sitting on a chair. I was not directed to a room, I had to make my chairs like a bed and lay on them. Many nurses/doctors passed by me aad dident …

  61. I am writing this as a thankful parent. I brought my son Jefferson into the ER on Thursday night. He had been suffering from abdominal pains for a couple days. My son is not an individual that enjoys doctor visits let alone hospital visits. …

  62. Needs to change their policy for visiting. If people are fully vaccinated they should be able to visit and see their loved ones, especially a spouse after brain surgery. That is absolutely disgusting and lacking of compassion on every level. Think about if it was your husband or wife.

  63. I was brought in to the ER through the ambulance. The EMT staff was really helpful ,and assuring that everything was going to be okay. Once I arrived to the ER the nursing staff wasn’t friendly ,and the service was really poor. I work in …

  64. To say my experience here was terrible would be an understatement. I won’t get into medical details, but I will say I regret not going to a different facility. Time was of the essence and GCH was the closest. With the exception of very, …

  65. I had the 2 best nurses I have ever had early Friday morning in the er. Chris and David were amazing! They made an unpleasant situation bearable. They truly were awesome!

  66. Honestly this hospital is the worst in this area.
    Most of the staff don’t know what they’re doing. Once I received an injection here and an inch above and below my elbow turned purple!!! The girl was keep …

  67. This hospital does not make good judgement calls. It needs to be known and documented the poor judgment calls that were made to be a warning to others and be reviewed by the hospital. The hospital has had over a year to prepare for covid …

  68. This hospital is a joke. This was my second time visiting this hospital. I thought I would give them a second chance. I needed to get tested for COVID-19, and they were the closest hospital. I was absolutely disgusted with what I …

  69. My mom got her COVID-19 vaccine here – the whole process went smoothly, less than an hour which includes the 30-minute observation time. All staff were friendly and helpful. Facility was clean and easy to find.

  70. I’m not pleased with the service my mom is currently getting at this hospital. Very nasty nursing staff, that doesn’t care to give you updated status of your parents condition. We have to call the doctor’s number direct, which is …

  71. My wife came in on Monday 12/12/20 with numbess in her arm. Was released with possible pinched nerve in neck. Had a stroke the next day and died. Only reason you got 1 star is emergency dept did a decent job in treating her and …

  72. This was my first experience personally at G.C. Hospital ER. I was treated quickly, very kindly and had all my needs and expectations met by all medical staff from nurses to Dr.’s. Not only did I encounter wonderful, caring care I observed …

  73. Went to the emergency room at 8:05 last Wednesday for a boxer’s facture. The front desk staff was very kind and helpful,Monique Reeves made me feel very comfortable took x-rays. Then they put a splint on my hand and was done at 10:05 I was surprised how fast I was in and out,Thank you everyone at Garden City Hospital for your help.

  74. What was once a decent hospital has completely turned to garbage. The worst part about the hospital is the male phlebotomists who take your blood. Highly unskilled and immature. Also the “Doctors” were extremely rude and disrespectful. I …

  75. I have spent the last 5 days and have two more. Started in the ER and I must say I was treated by a friendly staff throughout, saw an ER dr within half hr. Clean rooms. Dr. Shuker is a superstar, probably saved my life. The nurses, wish I …

  76. You will thank me later….trust me. Do not go to Dr. Nyugen. The office staff is aweful. Rude, unprofessional, no regard for it’s patients, condescending and irresponsible. My 85 year old mother has been trying to see this Dr. (Who is …

  77. My uncle just passed away sometime in the night of 12/28/21. The staff didn’t attempt to notify any family until the morning. If you value your family, do not trust garden city with their life. This was not only a preventative death, but …

  78. 0 if possible. Mostly staff issues. Took a nurse named Raj over 90 minutes to print some papers and discharge my pregnant wife. Just thought her personal phone calls were more important. I hope her superior sees this. I’m sure we weren’t the only ones she did this too. Find a new profession.

  79. Garden City Hospital staff took excellent care of me. They were quick, courteous, and took care of my health issue. This is my first time ever having been to the Garden City Hospital ER; I left feeling very pleased with the care I received. I would highly recommend Garden City Hospital.

  80. Shame to your labor and delivery staff for telling a mother whose baby was born 4 weeks early that colostrum isn’t important!! GET OUT OF THE FIELD if you don’t want to or don’t feel like educating mothers on how to breastfeed and why …

  81. I only stayed in the ER for 5mins. Then put in a room the dr came in immediately.The staff are nice and friendly. They really care about your health and the want to help. The problem is when you get up stairs to your room, its terrible. The …

  82. My scheduled stress test went off without a hitch. In fact, there was a discrepancy with the prescription written for the test so the nurse took the time to contact my primary care provider to clarify the missing information instead of …

  83. Took them 11 hours to admit my Grandmother who was transported by EMS. The lady I spoke to when I first called to see how she was doing, was cussing over the line and left me on hold 15 mins before I hung up and called back. When I called …

  84. I received great care at the hospital all the way from the emergency room to 2 South. I was a wreck when I arrived at the hospital. Everyone took such great care of me & they need to be recognized. I can’t remember the er nurses, because …

  85. I had my baby back in August snd my experience was traumatic. From the moment i checked in the birthing center, my nurse was unpleasant and ignored my complaints of pain. I has a c section and immediately i left the theatre i was in …

  86. I was recently hospitalized in Garden City Hospital Staff was really kind and helpful especially the physical therapy and occupational therapy department They helped me so much I was having a day when I was just was experiencing a …

  87. Ppl at desk in lobby–a young lady asked how can she help me? When I told her she said ok stand over there because Covid-19 policy a nurse have to come out and check you. I wasn’t near anyone. The young lady never ask me my name, who was …

  88. It was a very long wait once in e.r. took 3 hours to start a bag of fluids the doc said that would make me feel a little better! Then the nurse tells me it’s better to sleep in your own bed and tells me its time to leave? Dr never even spoke to me after my ultrasound?? Very disappointed

  89. One of the worst emergency waiting time .
    Won’t call by order u have to fake symptoms to call u fast .
    No estimated waiting time just wait for ever

  90. I have 2 completely different experiences.
    1- I delivered on 6/2019, the nurses were awesome, I cannot thank them enough how caring and understanding they were with me. I was afraid of delivering there …

  91. This place is not qualified to serve patients.. please do not bring your loved ones there… they are under staffed, under resourced, lack an electronic patient information system, and overall, not safe… the communication amongst doctors …

  92. I had to do an emergency surgery and from the moment I entered the ER, everyone played a significant role in getting the best care to me. The doctors, Nurses, Nursing assistant, Phlebotomists, the Patient care techs etc, all were very kind …

  93. I had a mri and the staff were very pleasant whole process was very easy no paper work to fill out just loved it for the situation thank you for being so pleasant and taking great care of me and your guys patience.

  94. Asia and TJ in triage were wonderful! However, I was told to comeback if my symptoms didnt subside. I came back and Kathryn B in triage was beyond rude. What a difference in my 2 er visits, she should not be dealing with patients directly, at all!!

  95. My experience at Garden City Hospital was wonderfully. From the ER staff to the staff in the Progressive Care Unit, the treatment, professionalism and compassion I got was outstanding. The doctors and nurses took the time a that was needed …

  96. I came in through emergency and they were very fast. It was not even crowded when I came. The doctor was nice the nurses were nice and they helped treated my condition accordingly. I’m giving this hospital 5 stars because they never failed me when I came for help. Thank you.

  97. Whomever is working in billing needs to learn how to do their job. Billing me for an entire hospital visit when I have insurance, is fraud. Then you send it out to a collection company and now they are reporting it on my credit? It’s a shame I have to leave a 1 star here because the doctors have been great.

  98. This is one of the best ER hospital! My mom had gone in from severe complications from a surgery, and from the time she went to the time being there the staff was Phenomenal! I loved how not only the nurses were amazing but how the …

  99. First off I was in the waiting room for 10 hours there was barley anyone there the whole time I was there they only took one person in a matter of ten hours my legs hands whole body was numb had tingling all I had tingling all over my body …

  100. The emergency doctors were very polite, that service was good, but the hospital seems to have given my info to a bunch of other private companies who are now contacting me to sell me insurance, despite the fact that I already have insurance …

  101. I do not like the fact that I been sitting here for 2 almost 3 hours waiting to be seen but there was people who came after me that got seen asap I’m never coming here again I have brain and eye problems and y’all got people waiting 2 to 4 hours to be seen

  102. I was there with my adult son(22 years old)who had a on going issue for over a week and it was getting worse by the day, he was in pain and discomfort, we arrived at 7pm didn’t get called to the back until 2 hours later and we didn’t leave …

  103. The entire staff in the ER was compassionate and took the time to sit and talk to my daughter making sure all her concerns were addressed. My daughter was very stressed and worried about what was wrong and garden city ER staff taking the …

  104. My Father in law is currently in your Covid unit and arrived by ambulance. As a doctor myself I am horrified at the lack of communication with family members who are worried sick and have no updates on his status and health. After calling …

  105. My mother was taken there by EMS because she had a fall. When EMS got to hospital they put her in the covid area. Once admitted we could not get any answers from the Dr or any staff members there. They discharged her and had a ambulance …

  106. Went in for severe back pain, doctor came in asked me to describe pain but did not do a through exam or really do much of anything but prescribe a pain medication that, according to my pharmacy, was on back order for at least a month. Went …

  107. I went to ER just after midnight April 15, 2021 with horrible pain in my abdomen. I received excellent care from the ER staff and was admitted for gall bladder surgery. Instead of the normal removal surgery was performed and the 2 gall …

  108. I brought my son in for a lacerceration on the back of his head. The er staff was quick, friendly and nice. However, they did not give me any instruction, said it would be in my discharge paperwork and to make an follow-up appointment with …

  109. Dr Barbat and the imaging department were nothing shy of being amazing and super accommodating. They made us feel at ease and definitely provided best in class care for my father

  110. WORST HOSPITAL IN THE WORLD! Hey do not care to give proper care.They rush you out of there and you walk out feeling worst then when you walk in. They barely listen to your needs and they don’t ask the proper questions to know how to care …

  111. I had 3 kidney stones and really needed an IV, I went to the ER for the first time as an adult. Every single person was so kind and caring. I was really scared at first because you have to go in alone. After I got in the back, I felt …

  112. Recently (February 25, 2020) patient admitted thru ER. So quick service, professional and caring staff. Clean and good organized area. So grateful! Thank you ER team and doctors! Admitted in hospital one more day stay because more tests was …

  113. It took more than a week after relative died to get a copy of the death certificate. Hold up was hospital, not the doctor. Called numerous departments at the hospital with no follow-up. Could not bury relative until death certificate received by the funeral home (staff person called the hospital multiple times too.

  114. WORST HOSPITAL EXPERIENCE EVER!! My step dad is in there right now. No one answers the phone to get a status. It’s ridiculous!
    UPDATE: I called the hospital again. finally got someone at the nurse’s station …

  115. Ob office is terrible! Do not go here if this is your first pregnancy and don’t know what to look for or questions to ask. Every appointment I got my blood drawn and ms. Walker kept trying to draw my blood for labs that I’d already got …

  116. A while back I had cut my finger really bad to the point where I needed stitches. The urgent care I went to first said that I had cut a tendon and needed surgery to repair it, so me thinking that time was of the essence I went to the …

  117. This is the worst hospital EVER!! They were extremely rude and insensitive. When my loved one died they didn’t even notify us. When we went there for an appointment with the doctor they acted as though she was never there, when we had been …

  118. My mom was treated horribly while she was at GCH. I couldn’t get her out of there fast enough. I realize the staff is over worked because of Covid but your patients need to be treated as if they were their own family member.

  119. I came in with multiple dog wounds, they brought me back and told me they would clean the wounds and then bring me in for an x-ray. I waited over an hour just to get an x-ray, only to be discharged. They never cleaned the wounds and told me …

  120. Went to ER for shortness of breath. I informed them I was covid positive and had been dealing with it since 1/11/22. I requested an advance directive. The receptionist lied and told me advance directive is only for elderly people who can’t …

  121. I cannot, of course, speak for others, but I found my experience here to be prompt, respectful, and with a hot doctor. That’s what you call a triple win in the sports world, probably. Five stars

  122. After waiting 5 hours in an undisclosed Hospital because I do not want to bash them do to covid-19 overwhelm, I was pleasantly greeted by Hussein and another very nice young lady in the foyer and promptly taken to a room. This was for …

  123. In all honesty this was the first (and probably last) time going to their ER. (11/22/21) The initial check-in went fine; because I am 65 and tested positive for covid, they sent me to the “Senior ER”. It didn’t take very long to get my …

  124. So the first to time was the best experience ever this time it was the worst experience of my life never will I ever come back not to say that sat in the hallway not feeling good stomach hurt so bad and not to meant a have a fever and they …

  125. The ER staff was rude, they did not know how to say hello. Some nurse came from the back and started talking to a man about his wife in front of everyone , he had to ask her if they can talk privately and not in front of everyone. Isn’t …

  126. I really love the people that work there and I really love the hospital they help everyone and that’s all it’s just I love you 💓 …

  127. Went for a Mammogram! Wasn’t my first time. I keep going back because I love there professional awareness! I had Shannon do mine this time, very relaxed, and I would definitely go back again.

  128. Priscilla in labor and delivery should be fired. She shouldn’t be allowed around breastfeeding mothers. She’s a bully and after being told I wasn’t comfortable with her she refused to get me assigned to a new nurse. She should not be …

  129. Physical therapy helped tons after my shoulder dislocation. The exercises I was introduced to during my sessions were beneficial in regaining my full range of motion.

  130. My mom was admitted at Garden City Hospital for 5 days due to having pneumonia in both lungs! The hospital staff, doctors, nurses and staff that cared for her were exceptional. Everyday she witnessed someone going out of their way to help and do something special while she was admitted. Overall a 5/5 ; two thumbs up

  131. Everyone was nice and professional. They were right on top of meds. I was always treated like a queen and the food wasn’t bad at all. Everything was clean and they made me feel comfortable.

  132. I came to Garden City ER because they seemed to have a short wait time. I was in for a chronic pain issue that has frequently been dismissed in other ERs and by other primary care doctors. I was so impressed with the staffs concern and …

  133. This hospital is the worse hospital ever. My husband was near close to having a stroke. We arrived here on a Sunday evening to have him checked out. We arrived here & was told that I couldn’t come back with him, he was not only close to a …

  134. Garden City Hospital is the worse hospital I know other than Sinai Grace. Some of the nurse are lazy and have no business working in the field to cate for sick people My sister was in there for COVID and pneumonia and some of them treated …

  135. I called to schedule a ct scan. I asked how much it would be they quoted me $291 for an uninsured appointment but I would have to pay it the day before. I called made the payment went to my appointment. A month later I get bill for over …

  136. The birthing center here is second to none. The attention and care 2nd and 3rd shift gave my wife and baby made a stressful situation easy to cope with. I hope the doctors and nurses know they are doing a fantastic job.

  137. I was admitted to the 1st floor on December 25th and the floor resident, nursing and all medical team members were fantastic. I met Dr Shebak for the first time and he treated me with concern, respect and the want to help me. …

  138. Only here for testing but was pleased. The lab tech and the imaging techs were very friendly, efficient, and accommodating. Only 4 stars due to only one person working registration causing there to be a long wait to get the process started.

  139. the hospital you go to if you want to die. they could not care less about your physical health. the nurses will play on their phones and gossip when they should be caring for you. if you don’t beg for food in the emergency room you won’t …

  140. The day that I had pain so unmanageable I had to go to the hospital I ended up sitting up at Botsford emergency in Farmington Hills and faced another 12 hours sitting there waiting for somebody to see me despite the fact I was asking to see …

  141. Thank you to Shannon in the imaging department. She has a friendly attitude. She introduced herself when I met her. She explained the complete procedure as we went through it.
    💗💗💗💗💗 …

  142. I was induced to have my baby in August. Everyone who was on my case were amazing! All of them were polite, caring and just all around kind! I also went through the emergency room two weeks later due to pain. The nurses and doctors were also very helpful and kind! I definitely recommend coming here!

  143. This is literally the worst hospital ever . The nurses are nice , but the hospital itself horrible , don’t ever walk in this place unless you wanna leave out even more sick .

  144. This is the worst hospital you could go to. From their billing practices to their staff, this hospital is terrible in every way. They don’t notify you of bills and immediately send them to collection, without even asking for insurance …

  145. My son an I got here at 5pm, it’s now 7:30 no meds nothing has been done, I ask to speak to the charge nurse Emily & nothing changed thanks the day be4 thanksgiving!

  146. Took my 16 month old to the E.R. here because it was close to home and they didn’t do a thing for my baby. He couldn’t breathe they say he has an upper respiratory infection and give him Tylenol and Motrin. I left and will never be back. …

  147. I will never go to this hospital ever again!! I will give birth in the street before entering this place. Not only is it extremely unsanitary but the staff acts like they don’t know anything about blood born pathogens. The room they had us …

  148. if i could rate by zero it will not be enough.it’s the worst i ever see.i delivered my first baby,i stay 2 days on a stretcher with same bed sheets they didn’t clean for 2 days even they didn’t remove garbage.after c section they keep my …

  149. I’m so sorry for the lack of care some patients have complained of. That said, I had absolutely stellar care. I came in through the ER and from a 911 call I made because a literally could not breath. Maybe because I was admitted via EMS …

  150. I came here at 39 weeks pregnant with a lot of pelvic pain and found out I was in labor. Everyone was so great and quick to help with my delivery. After my c-section, all of my staff nurses that help took care of me was so attentive in the …

  151. Went to the emergency room today around 430pm got out at 8 pm and the staff at front desk had horrible attitudes ..when dealing with sick and worried people they were cold and dismissive.they we’re combative and argumentative. They were …

  152. My 15 year dementia mother fell and broke her hip. She was so well taken care of both prior to and after surgery. The communication to me was more than I ever received elsewhere. Great job Garden City Hospital please keep up the good work

  153. By far one of the filthiest hospitals I ever visited. The floors looked liked they haven’t been mopped in years. Debris all over the floors. NO CALL buttons in the ER. Patients have to yell for the nurse. WHAT? Machinery that doesn’t work. I was blown away. Doesn’t the health department check these places? NO STARS IS TOO MANY.

  154. I ended up having a 7 hour wait but I think it was overall worth the wait..all of the hospitals are busy right now. And this hospital really made best of the situation as they could. The actual medical care I received was fantastic. The …

  155. If I can give 0 stars I would. I usually get good service here, this time, my wife went to the Emergency Room and waited 3 hours, staff was extremely rude and inconsiderate, after around 2 hours of waiting, a patient walks in, Had the …

  156. I just want to first say that I’ve been going to this hospital for 15 years and it was always a great experience. This however, was the worst experience I’ve ever had at any hospital in my whole life. Checking in was great and fast. Staff …

  157. If I could rate 0 stars, I would.
    My mom spent 6 days in here following a surgery and not once was she given a bath let alone being offered a clean gown, a washcloth, a towel, anything for …

  158. If I could give this place 0 stars I would, my mom walked in with bad cramps and heavy bleeding while 10 weeks pregnant , they didn’t have an estimated time for her to be seen. They had no good communication and there was another woman in …

  159. Tried to schedule an appointment as a new patient. The girl at the front desk was so incredibly rude. I would NEVER go there based on that. I had to repeat everything 3 to 5 times.

  160. Today I had the absolute worst experience at Garden City Hospital Hematology/Oncology. The receptionist and supervisor are extremely unprofessional and their attitudes create a hostile environment. The receptionist made comments about me to …

  161. Great nursing staff except many of them need more training when it comes to hitting a vein. Food has improved since the last time I was there, but a daily breakfast of phony eggs and lousy little pancakes got to be too much.

  162. If you value your life. Don’t come here.
    Was told “you have anxiety” coming in twice by Ems for passing out. Once at work and once in urgent care. I’ve had high blood pressure for weeks. Head aches. …

  163. If visiting hours are until 7:00 p.m Why would you lock the front doors at 5:00, and force healthy people to pass through the ER where people are sick? This makes no sense.

  164. I was in the Emergency Department with kidney stones. Dr. Somir Hammoud refused any type of pain med that was opioid based. Said I was on Suboxone and it was unethical to treat me with opiates. Dr did not do a ct scan with contrast, so …

  165. this hospital is rascit and horrible. they didnt take care of my dad at all and his nurse called my dad a dog. she is very rude and rascit. if u hate someone just take them to this hospital because they wont take care of them at all!

  166. I’ve only had the worse experience at this hospital especially if you go into thru the ER. If you want to be ignore or treated badly, go to this hospital especially if your a domestic violence victim.

  167. Over 2 hours in the waiting room after they took my blood pressure was 174/124 and my head was pounding migraine and they leave me sitting in the lobby until I got up and left. It scares me because I have their insurance and have to use their facilities

  168. 08/25
    My brother with a clogged ear and worse earache that he could not easily move his head cuz of the pain, went to the ER at 6pm and right now it’s 8:54pm and he …

  169. The social worker Lucy is wonderful. Ryan the nurse on 2nd floor if really careing and sweet. Dr Patel is the best. They saved my sister from bad nursing home Promedic in Dearborn heights. The whole staff is wonderful. They really go …

  170. 1 star review. Wife went in er with possible heart attack. Started out bad..was very rude receptionist. Kept asking for insurance and Id card when my wife had chest pain and shortness of breath. The cardiology department was great…got …

  171. Terrible care of the elderly. DO NOT keep your family here if you can help it!! Almost everyone had bad attitudes,they do not help when someone is a fall risk, they yell at them for hitting the call button when needing to get up to use the …

  172. I was greatly pleased by all of the staff at GCH during my recent hospitalization and knee replacement surgery. From the preoperative area to the inpatient discharge process, all of my care was provided very professionally and with great …

  173. My mother was admitted July 4th or,5th 2022.From the emergency room, being admitted Room 219 to the front desk and the Doctors, nurses and other employees, we found them to concerned, caring and understanding, They listen,. Mom is 93 year’s …

  174. I highly recommend the hospital due to my own experience in the E.R. which was very attentative by the staff and they stood by me and did not leave at all til I was under control…they were very friendly and I felt very comfortable . Even …

  175. I would not recommend this hospital to anyone. A DNR patient does not mean not to treat. Nursing staff needs to be educated on such… Progressive Care Unit had too many code blues on their floor and when you have a floor with too many …

  176. They was caring and they do everything to get better I love the team morning shift they’re was full of energy and smiling make you feel comfortable thank you to the team was helping me

  177. Update: on top of the AWFUL care I received here, they decided to send my $40 bill to a collections agency after 4 months. I tried to pay this bill multiple times online and by phone but was unable to pay due to an “invalid” account number …

  178. Thank you Garden city hospital for your great care and service. You made me feel comfortable and ready for surgery. Every thing was explained and carried out in a professional manner

  179. This time around at my emergency visit to GHC, MY VISIT WAS EXCELLENT. The staff was very quick there were more people in the room in the first 15 minutes Then I could have even imagine.

  180. My dad was recently at your hospital and he wanted to say that he had the best care that he has ever had at any hospital. The staff treated him great and he said he will always recommend this hospital to anyone

  181. Always the Greatest Of Treatment by Providers who Care! That’s why our Frist Choice For Emergency Care will always be WestLand Emergency Care. Located on Warren. Not talking about the services at Garden City ER or Hospital. Although l know that they are connected.

  182. Came in for pain in my leg. Suspected it was gout which was confirmed. From the time I entered Emergency till the time I left I was treated professionally & compassionately by all the staff I came in contact with. Great job GHC.

  183. Let’s start with the Empathetic Nursing staff!!
    This place has really gone down hill. Im Embarrassed to sad say I used to work here, And I was proud back then. Rude nursing staff!
    No care for the sick.

  184. I was brought to The ER against my wife’s wishes after suffering a grand mal seizure on September 27th. When I regained consciousness the ER asked me if I knew were I was I answered a Hospital but not the one I wanted to be at I said I …

  185. Ty for your card , and yes I’m recovering well and ty you to all you guys who cared for me , your care and the employees of your unit are 2nd to none , you guys truly make big hospitals look stupid!! I have nothing but admiration and great …

  186. Had a procedure scheduled in Surgery room. Heart pulses were giving off concerns. Cardiologist came down to pre-Op, tested, made recommendations, got 2nd opinion. All before continuing to Surgery. OUTSTANDING care and promptness!

  187. I have been sitting in my room waiting for discharge for hours the doctor took it upon herself to write ignore discharge papers and has left me sitting in my room where I now have to contact Uber to get me home because I don’t have …

  188. Do not go here!
    Spent hours with hubby in pain. Doctor didn’t listen to what we said. Kept talking over us. Basically said he couldn’t treat because hubby is a cancer patient …

  189. I brought my mother to urgent care in Westland. She was given an ekg, chest X-ray, and blood work. She was diagnosed with pneumonia and would need to be admitted to the hospital. We arrived at 3:30pm. It is now 11pm and we’re still waiting …

  190. I read my ER record. It’s illegal to falsify medical records. It states I was seen by an ER doctor (B.D.) and physically examined with documentation for each body system. I was never seen by an ER doctor and I was never physically examined. …

  191. Don’t even bother coming here for an emergency. They don’t treat you as an urgent patient even if you’re bleeding out. Staff walks slow or doesn’t respond to you even walks past you. You’ll sit hours with nobody’s name to be called. Avoid …

  192. Went in for a mammogram and bone density test. I was in and out in less than 30 minutes. A big shout out to the tech Shannon who took care of me. Very professional and friendly and efficient!!!

  193. My mother was treated for days by Dr. Haddi Dourra with no informed consent and a decision was made to discontinue oral feedings without speaking to a single family member. This goes against the directives my mother gave me, when she able …

  194. WORST Hospital I have ever experienced!! They are VERY racist when it comes to Black Women and Children, They treat addicts better then a Working honest African American! You can be the kindest most genuine person and they treat you like …

  195. As someone who just despises going for anything medical I want to say how much I appreciated everything about getting this test done. Usually you make an appointment,,show up early and it’s still 30 to 40 min after appointment time before …

  196. This was the absolute worst experience, I ever had in a hospital I come in for severe back pain they gave me. No pain medication the would not do ct scan or X-ray the to me to stretch and kicked me out. I was in so much I got to another and …

  197. I visited GCH on Warren on 12/29/22. When I arrived there were no one sitting in the waiting room. The lady checked me in and I was brought back in less than 2 minutes! The staff attended to me immediately. They were caring and …

  198. A positive experience for my first surgery. A meniscus deep root repair. I arrived at 7AM, was under for the procedure at 830AM, woke up at 1130AM and was pain free. The staff made me comfortable, the procedure was successful. Could not …

  199. Shannon in Imaging is Amazing 🤩 She was so kind to me! I’ve had scares in the past and was a bundle of nerves…she treated me like family and took the time out to help me relax. Best experience at a hospital, ever! …

  200. Come here if you enjoy suffering in pain for 2-4 hours several times daily once you have a room. This place is severely understaffed which puts our patient health at higher risk for their mistakes. Their night shift is the worst. I wait 2-4 …

  201. Update: my dad was brought into the Garden city hospital with heart failure. Heart failure patients do not get Iv. This is a known fact! They gave my dad an iv, the iv sent fluids to his lungs and a week later my father was back in the …

  202. Shannon was amazing! She made me feel at ease and was very thorough. She said that she loves her job. It truly shows because she takes such good care of us patients.

  203. Everyone was so very nice and helpful. The two technicians that preformed my MRI were so pleasant and kind. They definitely made the experience easier. Thank you very much

  204. Any time I’ve been to GCH I’ve been treated very well! Thank you all for your time and great help! The ER staff (everyone) start to finish is fantastic! Very quick and professional! I’ll be back if I have to. I know where I can go to get good care. Thank you thank you!!! Very much !

  205. I’m not gonna lie. If you come, prepare to wait. Went to the ER, waiting 3 hours for vitals. Then I was taken to the back. Sat there for another 4. Seems like the want to run up the bill because they were just throwing out random …

  206. The initial visit to the ER was very successful, they saved my dad‘s life. The next week was a horror show. They never moved him, which created painful bedsores which we are having to deal with. They would plop food down, I have no idea …

  207. Excellent care. My surgeon was Dr. Lawley and I was definitely in good hands with him. My O.R. team was professional and attentive. I don’t remember everyone’s names but who could forget Lizzie and Cal! …

  208. Just took my mother up there today (8/17/22) due to a failure of a surgery from St. Mary’s. Had high hopes they could help since my mom was pouring blood from her wound. Instead the female emergency doctor gave my mom attitude and asked …

  209. No long wait in the waiting room. Everyone was very professional and understanding of my problem and treated me with respect. I was asked if I wanted a chaperone. Made me feel comfortable during my procedure both physically and mentally. …

  210. I came to the ER on Christmas due to an ankle injury. Jordan took me to x-ray and he was very gentle during the process. The doctors I saw were also very kind. I had my x-ray results in less than 30 minutes. I have never experienced such quick service in a hospital’s ER before. Thank you!

  211. This was an amazing hospital and hospitality you could ever imagine on floor 2! These doctors are amazing and they will walk past your door and just check on you to make sure you are doing well. I was transferred from Port huron to garden …

  212. I had a scheduled, elective induction at 39 weeks for the birth of my second child at Garden City Hospital and I can’t say enough nice things about the doctors and nurses on staff. The residents were amazing and I felt I was in amazing care …

  213. If I could leave a negative number I would. Got there at 540pm… my husband lifted something he shouldn’t have and we believe gave himself a hernia. I understand ers are busy….the ladies at the desk care more about gossip and laughing …

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