They treated me like there was something wrong with me! My only problem I had was that I had a Heart Attack a while I was there. I also had bleeding in my brain. Nothing was done to help me.
This place is excellent. Do NOT believe the bad reports….my husband went willingly and although they have many restrictions, they are for the patient and staff safety.
I was admitted to this hospital and I will say this its not a clean environment the food is at times barely edible they do not follow dietary restrictions and my therapist violated my patient rights and the nurse was trying to give me meds …
They won’t let me see my daughter, release her to me or even speak to her doctor. They dont even know or will tell me who her doctor is. I just want to be able to take my daughter home.
This is to the doctor who advised my wife to stay far away from me.I dont suppose it would make any diffrence that I had to quit my job due to open heart single bypass surgery and having a pacemaker put in before I could leave the …
they messed up really bad. gave a patient’s bag with their personal belongings and medical records in it to another on top of that other patients own belongings… not reliable or responsible at all.
Worst experience ever… the nurses made fun of patients..a patient past out and they didn’t even know how to get or call for help….he could have died… they overdosed Ms Carol so they didn’t have to take care of her. She slept for two days….then they sent her to ER…..TERRIBLE PLACE..IN THE SENIOR AREA
My wife worked here, and would come home and complain about how the staff treats the patients… they ridicule them, treat them with disrespect… my wife started working there because she advocates for mental health and wants to make a difference but had to leave because it was so bad.
DONT GO here or be fooled this was Sundance they closed down Arlington and I was at garland faculty it was like living in hell if you want more mental health issues go here if not go to Carrollton springs crooks just slapped a new name on. …
This place is amazing. The staff works very hard. It can not be easy to work with people like me. I have my bad days and the were so nice. I never had a bad day there. The staff cares about the patients.
IF YOU HAVE A LOVED ONE IN HERE PLEASE READ!!!
I went in on my own to stabilize meds. I wasn’t a threat to myself or anyone else. I just needed to stop a minute and get myself in order. …
Honestly rude staff and people who are jealous of you in the mental hospital will try and fight you! I was making calls to my mom and they kept booting me off the phone stay away from this place I hope I get it shut down like I did for …
Visited/toured the GBH recently and found it to be a clean and well organized facility. Lori Guillen and the rest of the staff are utmost professionals. As the owner of a private duty non medical company I’ll be happy to refer clients who may need their level of services.
This program was very beneficial to me and helped me overcome a lot of the depression and anxiety I’ve a was facing. The staff was amazing and the night iop program gave me a chance to get more individual attention before going to group therapy. I highly suggest This program!!!
GBH has saved my life! I am from the east coast and came all the way from there to this treatment center. I have struggled with mental illness from the time I was a child ….I also struggle with addiction…like 20 yrs of it. GBH has …
We had a friend who recently went to the hospital. We can not believe the improvement. She had been crying, shaking and living in fear for a very long time. After one week she is happy, calm, laughing and smiling. We are very thankful for the staff and Dr. Yeganov.
Group therapy was a pain. If someone didn’t get to share they could play their and hope they get a chance tomorrow. Therapy seemed an bit childish for older patients. Doors locked during day with people sleeping on the floor. Very easy to …
The only great thing was the food it was fantastic. They lock you out of your room during the day. But let you in to retrieve stuff or hygiene. But the staff is nice mostly. I’m still considering outpatient care cause it did help me.
The organization of the place is horrible, I was in there a few days ago for depression and my doctor was Onanuga. If you’re in there and get him immediately switch to the other doctor which is Saed (pretty sure his last name is spelled …
The WORST I have EVER seen since timberlawn. The staff is rude as hell, to the point of literally hanging the phone up on me. They switch medications around, even though they work, just to make someone go backwards in treatment. My …
My son has been there two days and after reading all the reviews I went there with my concerns. I requested a change of doctors and they have not done it nor do I think they will. Also, my son has been very sick and they keep giving him …
It is a big different between outpatient and inpatients. My ex husband almost died for over medication. He couldn’t walk straight. Even though he hit me, you never wish your bad enemy.
horrible experience. i was there for 8 days in the women’s department and the communication between staff was god awful. some people have more severe cases and we are just thrown in a mix. it’s absolutely heartbreaking to see some of the …
It was a nightmare experience and the staff do not know how to treat a person with Alzheimer’s! My husband was there three weeks and lost 20 lbs. Nothing was done the first week, except to sedate him when he acted up. I insisted they give …
I have dealt with GBH in 3 different situations all regarding my big brother who suffered a ruptured aneurysm and survived. During the course of dealing with him and his memory loss, unfortunately he has been admitted to GBH on several …
Horrible, my wife is in there right now and had requested yesterday to be released. They put a hold on her for 24 hrs. She is not suicidal and requested that she gets the help through out patient program. The hospital turn her words …
Worst customer service. I made the biggest mistake to send my loved one there. They are so mean and helpless. They ignore everything, feelings don’t matter for them. I wish this hard time will be over and PLEASE please don’t send anyone …
My daughter is there now. Several family members called and was told without patient number we could not talk to but said” I will give her the message to call you” well she never got no messages we called was not even told we called. Her …
My close friend needed more help than her family and friends could provide and, after a week and a half of loving care at Garland Behavioral Hospital, she was remarkably better! It was amazing to see the difference in her, after only the …
I enrolled at Garland Behavioral as an introverted, extremely anxious and overall unhealthy individual. My experience at GBH in the Partial Hospitalization Program has been the most eye opening experience and I greatly appreciate the Therapist Chase with helping me cope and find ways to manage my MDD and Anxiety!
Signing myself into this program is one of the best things I ever did for myself. I learned coping skills that I will carry with me the rest of my life and if I evef need help again these will be the first people I call. My group became …
Don’t judge a book by it’s cover. I’ve been in the healthcare industry for 15 years and have referred numerous patients to a variety of behavioral health hospitals over the years. Garland may not be a new facility compared to some of the …
The police took my mother there. She was trying to break in peoples homes and is 65. She has no idea what she is doing. They did not give her medications for 22 days. They said they had to go to court to do so since she refused. Why would …
Stayed here for over a week. Everyone treated me with the upmost respect and were very professional. There are more patients than Techs but they manage to take care of everyone’s personal needs. Awesome nurses! Always had my meds. Dr.’s listened to me and gave the perfect advice! Will recommend to anyone seeking help.
Garland Behavioral Hospital is First-rate. My family has an Auntie, age 86, who is suffering from severe dementia–with symptoms including confusion, forgetfulness (average memory span 5-7 minutes), anger, and increasingly violence. We …
Victoria and Brittany at Garland Behavioral Hospital are THE BEST! Victoria is bringing a Dementia Care Specialist Certification Training into our Community, New Haven of Wylie, and it’s GREAT information! It’s open to the public, and it’s …
As a patient in the Outpatient Program I cannot recommend this program more. While I was in the program I was diagnosed, informed of what my diagnosis meant and how I could manage it, and was in group therapy. The group therapy was super …
This place is nothing short of HELL!! PLEASE DO NOT take someone you love here. It is a horrible experience to go through for the patient as well as the family. My grandmother was here 17 days. Not only did she NOT get better, she got …
I can’t speak about their inpatient program, but their outpatient program was awesome. The staff really cares about their patients and do everything they can to help. Even when you leave the program, if you need help, you can always rely on …
(I am nine months late writing this review) My very dear friend ended up at this facility as it was the only facility with an open bed that accepted his insurance in the area. Full disclosure: I am a mental health professional who happens …
EDIT: Just got out of this place a few days ago. It’s not a good experience. They allow the aggravated patients to be in with the other patients, making us anxious and scared. When my support persons tried to call me, most of the nurses and …
After reading these reviews it helped and open my eyes. One person did mention, this Facility was called Sundance. My son was here for outpatient treatment over 9 months ago and he had encounters with other young females. In stead of them …
Sad for me to see all of these negative reviews, I am guessing the majority of them are from people who were forced to go in without their will and are just angry about it. I voluntarily checked myself into this hospital. I am going on 9 …
When I was admitted I was put on the geriatric floor because it had the only room that would take my Cpap machine. There was a lady there that was being VERY obsene. I asked the nurses SEVERAL times to go to my room because I didn’t want to …
Don’t take your loved ones to this Hospital. My mom stayed here for couple of weeks.. and they charged her over $1,000. And she had insurance coverage. They send you the bill after discharge. But they don’t tell you about paying the balance …
My family is very disappointed on how things are handled at this facility. My sister willingly checked herself in and was told by the Doctors that if she did not like it she could leave. That has not been her case so far. When family has …
Garland behavioral hospital has been a huge help to my mental health. I have done in patient and outpatient therapy and everyone in both programs is great. They care for your individual needs and will make sure you leave 10 times better than when you came in.
They never gave me my discharge paperwork from the hospital I was in prior to coming there (and this was promised upon discharge) I had such a horrible experience here, I could never forget it. I feel like they were using me as a lab rat …
If you are thinking of taking a loved one here or signing yourself up I would rethink. This place is just filled with nurses and doctors who do not care about the patients. Doctors never show up on time, and the nurses will rase the dosages …
GBH intensive outpatient program is amazing. The amount of care that I received is life changing. I learned healthy coping skills that I will take with me for life. Leslie, is direct upfront and honest. Her tenure and experience is note …
I was against coming here, but the majority of the staff are extremely helpful and they always take complaints about unruly staff seriously, especially the patient advocate. GBH got my diagnoses correct and when or if you are in outpatient …
My grand-daughter and daughter rescued me from certain demise in December 2020 after I had plummeted emotionally and physically. They and Garland–specifically “Chase” (my group therapist) — saved my life. The accommodating, …
Garland Behavioral Hospital is amazing!! I was in their outpatient program and got all the help I needed and more. The staff is super friendly and always listened when I talked. This place took really good care of me when I was at my lowest and I feel better than ever now that I completed their outpatient program.
I was denied clean clothes and showers after standing up against a couple of nurses who were making fun of another patient. One of them also denied my insulin on her last shift with me. The nurse practitioners don’t give a **** about …
Honestly, at the beginning of treatment, I was skeptical about it. I didn’t know what to expect. But the staff/family at GBH makes you feel so welcomed and at ease. From the front desk receptionist, Vanessa, to the therapist Leslie, and the …
Terrible place
Horrible place!!
Good
Is Oliva ok?
This place is literal evil.
They need to close that place down
Rude staff. Doctors don’t care.
IOP
My experience was good.
Outpatient care is top notch!
Excellent care. Great doctors and staff!
This place is horrible for your loved ones! No care for them whatsoever!
Never go to this place they !! They lie to you and tell you one thing then do another
Is July 30th 2019 and I don’t know if this place is open or not. Everything is closed yet Google brought me here…
I had a friend who went there now she has a serious stronghold be careful the people in there.
Torturous place… Quacks who neglect their patients . I will pursuing a case in court, along with many others.
Out patient and inpatient programs were very helpful. I was greatly helped by this experience
The staff are so nice and truly care about the patients. I highly recommend this place to anyone who needs help. It’s great.
Garland Behavioral Hospital has compassionate staff who love caring for and caring about patients.
They didn’t give me soap or a towel to bathe myself. Did they give me access to a shower? Yes.
I would give them a fifth star but they won’t respond to my request for my medical records
Great facility and I love how the employees really care about our patients. I would place my family members here in a heart beat.
Thank you for all your help and love I have received here. The support has been great and I highly recommend this program!
I’ve been there for more than 10 days. It’s an Awesome place to control and keep yourself safe and peaceful.
-Ankur Rawal
Bipolar Disorder Manic
They treated me like there was something wrong with me! My only problem I had was that I had a Heart Attack a while I was there. I also had bleeding in my brain. Nothing was done to help me.
This place is excellent. Do NOT believe the bad reports….my husband went willingly and although they have many restrictions, they are for the patient and staff safety.
I was admitted to this hospital and I will say this its not a clean environment the food is at times barely edible they do not follow dietary restrictions and my therapist violated my patient rights and the nurse was trying to give me meds …
They won’t let me see my daughter, release her to me or even speak to her doctor. They dont even know or will tell me who her doctor is. I just want to be able to take my daughter home.
This is to the doctor who advised my wife to stay far away from me.I dont suppose it would make any diffrence that I had to quit my job due to open heart single bypass surgery and having a pacemaker put in before I could leave the …
they messed up really bad. gave a patient’s bag with their personal belongings and medical records in it to another on top of that other patients own belongings… not reliable or responsible at all.
Worst experience ever… the nurses made fun of patients..a patient past out and they didn’t even know how to get or call for help….he could have died… they overdosed Ms Carol so they didn’t have to take care of her. She slept for two days….then they sent her to ER…..TERRIBLE PLACE..IN THE SENIOR AREA
My wife worked here, and would come home and complain about how the staff treats the patients… they ridicule them, treat them with disrespect… my wife started working there because she advocates for mental health and wants to make a difference but had to leave because it was so bad.
DONT GO here or be fooled this was Sundance they closed down Arlington and I was at garland faculty it was like living in hell if you want more mental health issues go here if not go to Carrollton springs crooks just slapped a new name on. …
This place is amazing. The staff works very hard. It can not be easy to work with people like me. I have my bad days and the were so nice. I never had a bad day there. The staff cares about the patients.
IF YOU HAVE A LOVED ONE IN HERE PLEASE READ!!!
I went in on my own to stabilize meds. I wasn’t a threat to myself or anyone else. I just needed to stop a minute and get myself in order. …
Honestly rude staff and people who are jealous of you in the mental hospital will try and fight you! I was making calls to my mom and they kept booting me off the phone stay away from this place I hope I get it shut down like I did for …
Visited/toured the GBH recently and found it to be a clean and well organized facility. Lori Guillen and the rest of the staff are utmost professionals. As the owner of a private duty non medical company I’ll be happy to refer clients who may need their level of services.
This program was very beneficial to me and helped me overcome a lot of the depression and anxiety I’ve a was facing. The staff was amazing and the night iop program gave me a chance to get more individual attention before going to group therapy. I highly suggest This program!!!
GBH has saved my life! I am from the east coast and came all the way from there to this treatment center. I have struggled with mental illness from the time I was a child ….I also struggle with addiction…like 20 yrs of it. GBH has …
We had a friend who recently went to the hospital. We can not believe the improvement. She had been crying, shaking and living in fear for a very long time. After one week she is happy, calm, laughing and smiling. We are very thankful for the staff and Dr. Yeganov.
Group therapy was a pain. If someone didn’t get to share they could play their and hope they get a chance tomorrow. Therapy seemed an bit childish for older patients. Doors locked during day with people sleeping on the floor. Very easy to …
The only great thing was the food it was fantastic. They lock you out of your room during the day. But let you in to retrieve stuff or hygiene. But the staff is nice mostly. I’m still considering outpatient care cause it did help me.
The organization of the place is horrible, I was in there a few days ago for depression and my doctor was Onanuga. If you’re in there and get him immediately switch to the other doctor which is Saed (pretty sure his last name is spelled …
The WORST I have EVER seen since timberlawn. The staff is rude as hell, to the point of literally hanging the phone up on me. They switch medications around, even though they work, just to make someone go backwards in treatment. My …
My son has been there two days and after reading all the reviews I went there with my concerns. I requested a change of doctors and they have not done it nor do I think they will. Also, my son has been very sick and they keep giving him …
It is a big different between outpatient and inpatients. My ex husband almost died for over medication. He couldn’t walk straight. Even though he hit me, you never wish your bad enemy.
horrible experience. i was there for 8 days in the women’s department and the communication between staff was god awful. some people have more severe cases and we are just thrown in a mix. it’s absolutely heartbreaking to see some of the …
It was a nightmare experience and the staff do not know how to treat a person with Alzheimer’s! My husband was there three weeks and lost 20 lbs. Nothing was done the first week, except to sedate him when he acted up. I insisted they give …
I have dealt with GBH in 3 different situations all regarding my big brother who suffered a ruptured aneurysm and survived. During the course of dealing with him and his memory loss, unfortunately he has been admitted to GBH on several …
Horrible, my wife is in there right now and had requested yesterday to be released. They put a hold on her for 24 hrs. She is not suicidal and requested that she gets the help through out patient program. The hospital turn her words …
Worst customer service. I made the biggest mistake to send my loved one there. They are so mean and helpless. They ignore everything, feelings don’t matter for them. I wish this hard time will be over and PLEASE please don’t send anyone …
My daughter is there now. Several family members called and was told without patient number we could not talk to but said” I will give her the message to call you” well she never got no messages we called was not even told we called. Her …
My close friend needed more help than her family and friends could provide and, after a week and a half of loving care at Garland Behavioral Hospital, she was remarkably better! It was amazing to see the difference in her, after only the …
I enrolled at Garland Behavioral as an introverted, extremely anxious and overall unhealthy individual. My experience at GBH in the Partial Hospitalization Program has been the most eye opening experience and I greatly appreciate the Therapist Chase with helping me cope and find ways to manage my MDD and Anxiety!
I’m very grateful that GBH offers an evening IOP. I was able to attend for 3 nights per week and not miss an hour of work or have to take a leave. …
Signing myself into this program is one of the best things I ever did for myself. I learned coping skills that I will carry with me the rest of my life and if I evef need help again these will be the first people I call. My group became …
Don’t judge a book by it’s cover. I’ve been in the healthcare industry for 15 years and have referred numerous patients to a variety of behavioral health hospitals over the years. Garland may not be a new facility compared to some of the …
The police took my mother there. She was trying to break in peoples homes and is 65. She has no idea what she is doing. They did not give her medications for 22 days. They said they had to go to court to do so since she refused. Why would …
Stayed here for over a week. Everyone treated me with the upmost respect and were very professional. There are more patients than Techs but they manage to take care of everyone’s personal needs. Awesome nurses! Always had my meds. Dr.’s listened to me and gave the perfect advice! Will recommend to anyone seeking help.
Garland Behavioral Hospital is First-rate. My family has an Auntie, age 86, who is suffering from severe dementia–with symptoms including confusion, forgetfulness (average memory span 5-7 minutes), anger, and increasingly violence. We …
Victoria and Brittany at Garland Behavioral Hospital are THE BEST! Victoria is bringing a Dementia Care Specialist Certification Training into our Community, New Haven of Wylie, and it’s GREAT information! It’s open to the public, and it’s …
As a patient in the Outpatient Program I cannot recommend this program more. While I was in the program I was diagnosed, informed of what my diagnosis meant and how I could manage it, and was in group therapy. The group therapy was super …
This place is nothing short of HELL!! PLEASE DO NOT take someone you love here. It is a horrible experience to go through for the patient as well as the family. My grandmother was here 17 days. Not only did she NOT get better, she got …
I can’t speak about their inpatient program, but their outpatient program was awesome. The staff really cares about their patients and do everything they can to help. Even when you leave the program, if you need help, you can always rely on …
(I am nine months late writing this review) My very dear friend ended up at this facility as it was the only facility with an open bed that accepted his insurance in the area. Full disclosure: I am a mental health professional who happens …
EDIT: Just got out of this place a few days ago. It’s not a good experience. They allow the aggravated patients to be in with the other patients, making us anxious and scared. When my support persons tried to call me, most of the nurses and …
After reading these reviews it helped and open my eyes. One person did mention, this Facility was called Sundance. My son was here for outpatient treatment over 9 months ago and he had encounters with other young females. In stead of them …
Sad for me to see all of these negative reviews, I am guessing the majority of them are from people who were forced to go in without their will and are just angry about it. I voluntarily checked myself into this hospital. I am going on 9 …
When I was admitted I was put on the geriatric floor because it had the only room that would take my Cpap machine. There was a lady there that was being VERY obsene. I asked the nurses SEVERAL times to go to my room because I didn’t want to …
Don’t take your loved ones to this Hospital. My mom stayed here for couple of weeks.. and they charged her over $1,000. And she had insurance coverage. They send you the bill after discharge. But they don’t tell you about paying the balance …
My family is very disappointed on how things are handled at this facility. My sister willingly checked herself in and was told by the Doctors that if she did not like it she could leave. That has not been her case so far. When family has …
Garland behavioral hospital has been a huge help to my mental health. I have done in patient and outpatient therapy and everyone in both programs is great. They care for your individual needs and will make sure you leave 10 times better than when you came in.
They never gave me my discharge paperwork from the hospital I was in prior to coming there (and this was promised upon discharge) I had such a horrible experience here, I could never forget it. I feel like they were using me as a lab rat …
If you are thinking of taking a loved one here or signing yourself up I would rethink. This place is just filled with nurses and doctors who do not care about the patients. Doctors never show up on time, and the nurses will rase the dosages …
GBH intensive outpatient program is amazing. The amount of care that I received is life changing. I learned healthy coping skills that I will take with me for life. Leslie, is direct upfront and honest. Her tenure and experience is note …
I was against coming here, but the majority of the staff are extremely helpful and they always take complaints about unruly staff seriously, especially the patient advocate. GBH got my diagnoses correct and when or if you are in outpatient …
My grand-daughter and daughter rescued me from certain demise in December 2020 after I had plummeted emotionally and physically. They and Garland–specifically “Chase” (my group therapist) — saved my life. The accommodating, …
Garland Behavioral Hospital is amazing!! I was in their outpatient program and got all the help I needed and more. The staff is super friendly and always listened when I talked. This place took really good care of me when I was at my lowest and I feel better than ever now that I completed their outpatient program.
I was denied clean clothes and showers after standing up against a couple of nurses who were making fun of another patient. One of them also denied my insulin on her last shift with me. The nurse practitioners don’t give a **** about …
Honestly, at the beginning of treatment, I was skeptical about it. I didn’t know what to expect. But the staff/family at GBH makes you feel so welcomed and at ease. From the front desk receptionist, Vanessa, to the therapist Leslie, and the …