Gateway Urgent Medical Clinic Care Center has ER trained, Proffesional, Friendly and Qualified doctors and nurses. Our Family Caring for Yours … See more
I went and saw a doctor for my back problem, they were able to see me immediately and were able to do a in office X Ray. The staff is extremely friendly!
The Doctors and nurses took really good care of my son when he was very sick, they are very professional and polite, and the listened to my concerns ….I would recommend them over going to the emergency room when your child is sick
Absolutely amazing experience fast friendly knowledgeable team couldn’t ask for better and won’t seek urgent care anywhere else in the future today was my first visit
Very friendly staff and very peaceful environment. Very kid friendly and understanding of each child’s need. And we didn’t have to wait for hours to be seen.
I would highly recommend this facility to anyone needing urgent care! Way better staff than the hospital, far better care. Less wait, beautiful office and full service!
Thanks to everyone who worked with me Sat.May the 12th to make me feel better. I tried to answer
The survey but couldn’t connect to it. I have found it to be a great for help. …
Very rude ladies in the front and the office manger is rude as well and the Dr takes up for them even when they are wrong! I will never be back! They don’t know how to talk or treat there patients! Worse experience
When we first started going to Gateway, it was wonderful. The last two times have been a nightmare. Wait times are horrible. Over an hour and a half both times. I’m not sure if we will go back. Very disappointed.
Absolutely the best care! We have been to this office on multiple occasions and I always leave with questions answered and needs met. They go above and beyond. Ambre Maze, PA is amazing!
They provide the care you need without trying to milk you for money. Good folks and the attendants have good bedside manner. I can wholeheartedly recommend them.
I’ve been to Gateway several times and each time is a wonderful experience. It’s a great atmosphere from the front desk staff to the PA’s on hand, I recommend this to all my friends for a quick visit!
Came in Monday morning feeling like death on toast. Friendly, quick, doc actually listened to me, didn’t shred my bank account. Wrote me up some medicine, feel a thousand times better. What’s not to like?
Gateway is the best! Very efficient, kind, thorough and very clean environment! Everyone is helpful and nice. I won’t go anywhere else. Thank you Gateway!!
I had an appointment, medication was prescribed. The medicine was never called to the pharmacy, this is the 2nd time this has happened. The Doctor or Nurse Practitioner was nice, I don’t understand why this keeps happening.
Negligent care…. I did not ask for a narcotic… I asked for an old tranquilizer that has proven to fix the anziety/nerve condition that I am still trying to resolve…. 3 day prescription of valium….and i would be healing…. my long …
New to the area so I had to pick an urgent care place for my 5 year old, the office staff was great the doctor was great and my 5 year old was treated with ease and she was never afraid. If needed I would go back for any member of my family.
Waited over an hour to be seen. Then they tell me they can’t run my Insurance (not that they don’t accept it… they can’t even tell if they accept it or not) so I don’t know if my visit is covered or not because they can’t figure out how …
Quick, professional, excellent care! Love this clinic! Been here 3 times over the last year, and I don’t plan to go back to any others after coming here.
Set an appointment for 10:15. When I got there, the waiting room was pretty full and I was told that there was going to be a wait. My issue is that I waited at home for my designated appointment time and then show up and then I have to wait …
Incredible, caring staff. They have definitely gone above and beyond during 2020 with the current pandemic. Even though they were extremely busy, they still took the time to listen to my concerns and help me.
After calling around and many clinics in a day, Gateway answered and were the first to actually listen and answer our questions. All of the doctors, nurses, and receptionists were amazingly kind, but we were working with Nurse Gina (an actual angel) and Dr. Kelley.
Everyone is awesome here! Seth has changed my life of dealing with knee pain. I come here before my PCP nowadays – these people are better – they actually listen AND help!
where do I begin? I have been the bane of Gateway’s existence for the last week during the rollercoaster of a botched surgery henceforth known as the ‘ear saga.’ they have not only treated my gross lobes, but have been patient, kind, and …
Don’t come here if there’s an urgency for pain relief. My wife was feeling pain that was at least 7 out of 10 and one person had a cold and who we were ahead of got seen before us. They don’t triage here. Nice and clean but not good if you’re suffering worse than the people ahead of you.
True definition of an urgent care! Service was fast and staff were friendly! Very clean environment. Keep up the good work! Thanks so much for all you do!
This is a great place to go when you need to see a doctor. Clean office & friendly staff. I’ve always gotten in and out quickly. And I felt confident in my diagnosis & treatment.
I highly recommend Gateway Urgent Care in Murfreesboro, TN. The staff is topnotch and if you have a medical need for either an emergency or a routine visit give them a try. You will not be disappointed. I have known Seth Weathersby for …
Doctor was phenomenal and nurse was kind. I waited at the CVS for over an hour while they kept promising they called in the prescription. CVS who has always been above & beyond on top of their game, insists they didn’t get it. Called back 3 …
I went to this urgent care and waited for a total of 3 hours before i even got into a room. Once i got into a room i had my blood pressure and temperature taken but still no doctor.
Do not waste your time, I waited over 5 HOURS for a rapid covid test. only to find out the ladies at the front desk messed up all the paperwork and everything was out of order. Got here at 9am and i’m still here at 2…stay tuned to see if I leave before they close at 8.
I took my 3 year old grandson there after he laid the palm of his hand flat on the eye of the stove. He screamed all the way there and when we walked in they gave me the paper work to fill out and when they saw what pain he was in they …
So I went to the gateway urgent care this afternoon because I had a head injury that was sustained at work and I was not trying to file a worker’s complaint. But because I said it happened at work and I couldn’t change my statement, gateway …
I went to Gateway for a sinus infection a week before my wedding, I was miserable. They were so helpful getting me in right away and going above and beyond to get me healthy again. Now I feel great just days before my wedding and I owe it all to Gateway! Thank you so much ladies!
I have been to Gateway as a patient, and have also accompanied several family members for various appointments, and every experience has been very positive. Every provider I’ve encountered is compassionate and knowledgeable.
The worse urgent care I have ever been. NONE OF THE PEOPLE ON STAFF ARE MEDICAL DOCTORS. NOBODY HAVE MD BEHIND THEIR NAME. When I arrived they took my information, I completed some paper work. I sat for about 45 minutes then I was called …
I have been to this clinic several times over the past year and have had nothing but a great experience. It is very simple to sign up for an appointment and wait time is minimal. The staff is friendly and the doctor /NP spends time asking questions. I will continue going to this clinic!
I went in for important blood work (not just routine checkup blood work)- they were courteous, prompt, efficient….at first. I pass out while getting the blood drawn (I was having a rough time, okay lol?), but they say the bit that they …
This was an excellent experience. They understood my issues.. and did everything they could to make sure my medical issues were handled. Sean was supportive of me also being healthier. Very Self Pay ,(I.e: no insurance) friendly…rates are very competitive.
I can’t remember the other women’s name, but I know Elizabeth Kelly was one that helped me the day I went in. They are great, and very friendly. They listen, and actually care to help you feel better. I’ve been having stomach issues due to …
I recommend this place to absolutely NO ONE. The doctor I saw today should lose her license due to not being able to correctly do her job. Knowing I’m nursing a 1 week old infant she prescribed me a medication telling me how safe it is …
Place is clean and has little wait but it’s a joke. Maybe it would be decent if they got real physicians who know something instead of PA’s fresh out of school. Spent a ton of money for no answers. And waited 3 days to hear about my …
I had the best experience at Gateway Urgent Care! The staff is so welcoming, professional, and caring! They made me feel at home, and I highly recommend them!
We showed up shortly before close on a Saturday evening with strep throat. The office is brand new and the staff and doctors are so friendly and competent. We were seen quickly as had all our connects addressed. We will definitely be back.
I would not go anywhere else! This place is outstanding! The staff all are so caring! I have been here several times and Emma Landers has been phenomenal! She has been spot on in my diagnosis and very,thorough.
As a black woman, I avoid seeing a doctor as much as I can (save for wellness checks) because of experiences like I had at this facility. I went explicitly because I had to. I was not feeling well & needed to be cleared to go back to work. …
This is my go to walk in clinic. Today I was in such much pain they got my in and out within 30 minutes. They are the definition of heros. Dr. Seth makes you feel like you are sitting with your brother complaining about your aches and pains.
Check this review out ! It depends on WHO services you. I went there because theyre open til 8pm and weren’t busy. The first 2 times i went, there was Abby and then another lady RN or Dr that literally saved my life. I decided i wanted to …
What a wonderful experience this morning at Gateway Urgent Care. The facility is absolutely beautiful and top notch, and Dr. Weathersby and his friendly staff made me feel relaxed and well taken care of. I highly recommend this to anyone who needs immediate care…don’t go to the ER and wait 4 hours…go to Gateway Urgent Care!
Best urgent care around! Dare I say even better than regular Dr. offices. The staff is extremely friendly and the PAs always take care of your needs! I trust them with my own family and recommend for anyone in town!
The absolute best. I was sent here a couple of years ago by another office and that’s the best thing they could ever do. This is the only urgent Care I’ll use personally. The best! We love our Gateway family!💖💖 …
This place was great and I would highly recommend to anyone looking for an alternative to the ER (without a life threatening emergency) I would visit again if I had to. I walked in for a broken foot and was seen in less than 45 minutes. …
Each time I visit this clinic, I receive superb care in an efficient and effective manner. The staff is extremely friendly and professional, and I always leave feeling that they gave me the best care possible. This is the only urgent care that I will continue to visit.
I called on a Sunday morning and was immediately brought into a room. Very quick and efficient procedures. The staff was very friendly. Easiest doctors experience I have ever had.
This is one of the best doctor offices I’ve been to. The building is very clean and well kept Also, Dr. Seth Weathersbee is a wonderful physician. (He has excellent bedside manner) I will definitely return here for any further urgent care needs.
My family and I have used Urgent Care for a number of issues like flu and sinus/respiratory infections. They were responsive, thorough, and follow up well. Yes we’ve had to wait at times, but it’s a walk in clinic. Like every other industry, it’s a result of doing good work. We’ll use them again for non-emergency situations.
What a beautiful facility! Everyone was very friendly, yet efficient during my visit. Love that it feels more like a spa than a walk in clinic! I would definitely recommend Gateway Urgent Care to friends & family- a wonderful new asset to the Murfreesboro medical community!
I made an online appointment. I was in and out in an hour. The place is very nice and clean. The staff were friendly. I saw Seth and he found my problem right away even though my symptoms didn’t match what was really wrong. He figured it …
Great place, but there is nothing Urgent about their care. Spent 3 hours there in the observation room, and still never seen the actual PA. I am in very bad pain, both the nurse and PA student saw how out of alignment my back was. I had …
It’s with great sadness that I have to post this review because I truly thought I had found a Dr. Office that was gonna meet my needs. Back in October I had a wellness exam which is covered by my insurance but there was a problem to which …
Very nice, clean office. Wasn’t to long of a wait and staff was pleasant. This will be my first recommendation and the first place I go when in need again. My only issue was I went in for pain and told both girls that I had received test …
I would do less than 1 star but this is the lowest rating I can do on here. Went to this clinic and was “seen” all they care about is getting more people positive covid test instead of taking care of patients in need. I told the Dr I had …
I highly recommend Gateway Urgent Care. They are very patient, caring, and gentle. I was unsure of what to expect since it was my first time going but I am very glad I chose them to take care of me. I look forward to going there again next time I need it.
Seth and his staff have taken care of my family for almost 20years. He has given on phone advice while traveling internationally only to come home and allow us to come in immediately to his new office or the ER when he was on staff there. …
Our family has been seen at Gateway several times since we moved to TN last summer. It is great alternative to the ER for non-life threatening situations and their facility is open 7 days per week with extended hours. Their knowledgeable and caring staff is the reason we are repeat customers.
I went there today and was very impressed. I have lupus and every other walk in clinic usually
Won’t see me or I’m just another number in and out. The wait was long but they …
I have been to Gateway twice as a patient over the last year. My wife and two adult children have also been seen at Gateway. Seth Weathersby, and the other providers and staff members, are always unfailingly helpful. The extended days and …
Providers at Gateway work diligently to provide patients with the proper care that they deserve. The staff goes above and beyond expectations, running tests, ordering imaging and doing whatever is necessary to diagnose and treat patients adequately and in a timely manner.
Wonderful experience! Needed a last minute sports physical- $10 and we were in and out within 30 minutes. I completely see why the waiting room was so full when we left. Excellent service!
Long wait, despite having scheduled an appointment. The staff not exactly warm or friendly. But then, its a walk in facility, so they aren’t trying to entice you to return. Cost was reasonable. Xray on site …
Excellent service! I came in at 7:30 p.m. the night before Thanksgiving. They are the most caring and compassionate medical staff I’ve encountered in a long time. They were all so sweet and accommodating. Thank you.
Terrible customer service at gateway. The ladies were not friendly and acted like I was a burden to them. I came in for a COVID test with my son. Filled out the paperwork. Returned it, asked how long they told me 2 hours. Came back in 2 …
Wow wow wow! Seriously great service. Went in to the office and was greeted with a super friendly staff. Had to wait MAYBE 5 minutes and was taken back. Everyone was very accommodating and patient with me as I hobbled down the hallway (I …
I bring myself and my children here if our family doctor can’t pencil us in for sick visits. Very kind staff and a caring physician make all the difference in this clinic. I can’t say enough great things about the office itself, it is clean …
This was my first trip to Gateway and it didn’t disappoint. Many of my friends recommended this facility. I went in for flu like symptoms. The staff were very accommodating. I did most of the paperwork online & made my appt. very friendly and convenient. I would recommend for any urgent care need.
Always pleased with our visits to Gateway Urgent Care! I love that we can make last minute appointments when my kids are sick and get in and out quickly, the office is so clean, and we adore the office staff. Also, you can’t beat the sports physicals…quick, easy, and affordable.
I had to take my Grandson here on Monday and then again on Friday. I love all the people there. They are amazing. Friendly yet very professional! Unlike going to an emergency room where your left waiting for hours they were so attentive. We were in and out both times in record time. Thank you so much Gateway Doctors and Staff.
The older lady at the front desk is very rude and does not need to be in a position of dealing with the public. Need a rapid covid test after contact tracing? Not here. Expect to wait over 3.5 hours to be seen for a full office visit, not …
I cannot describe fully how much I loathe this place, there is no question that I will never visit this clinic again no matter my condition. I went here to get a stitch in my left wrist and I used my 2 insurance cards, so I figured …
Went into Urgent Care at Gateway after 24 hours of severe pain. The DR I saw was wonderful! She was easy to talk to, answered every question I had, was able to help with the pain, and took the time to really listen. She told me to see my OB …
Abby & Lauren was absolutely phenomenal! I can’t say enough great things about them! They took their time and was caring and very passionate about their jobs! Definitely will go back to them if anything ever happens again!! Definitely the best!!!
My son had fallen out of our kitchen chair , reaching for something on the counter . The edge of the counter ended up leaving a nice size gash right below his chin. He ended up needing stitches 😪😪, I knew it wouldn’t be easy . The staff …
I have had multiple amazing experiences with this office! It doesn’t feel like an urgent care facility, they take the time to listen and get to then bottom of what is going on with you. …
So much for Urgent Care. We waited 4 and 1/2 hours to be brought back to the back to wait another hour. The people were nice, very slow and talked to much to each other. It took only 7 minutes with the doctor.
They were very busy when I arrived yet still made me feel welcome and special. They quickly found me a room and everybody’s calm demeanor helped relax me. They were confidant I was having an allergic reaction and put my mind at ease. I will always use this God centered clinic.
What a wonderful staff. All of em. Front dest, nurse, xray tech nd the medical team. I took my little son last winter and they made me happy nd comfortable by their explanation nd treatment. Not very rush like some other places when the …
We have visited this office for everything from a severe foot fracture to the flu and we have always been seen quickly and thoroughly. The staff is super nice and treats patients promptly. I made the mistake of going to another facility …
I have been to many urgent care centers due to sports injuries and kids illnesses. I must admit, after seeing Seth Weathersby, P.A. and his staff, I was thoroughly impressed. The office was clean, beautiful and the staff was very friendly. …
I really like this office. We’ve been here three times recently with different family members. I like that they have an x-ray machine. Staff is caring and competent. …
Incredible experience at this urgent care! Each provider/staff member that I saw was extremely knowledgeable and helpful. They were very efficient and made my appointment very timely. Would highly recommend to anyone!
I was the first one in this morning. I waited for an hour and 45 minutes in a room for a simple checkup. It has been almost two hours since I was in the office and they still haven’t sent my prescription to my pharmacy. The doctor also …
This is the best urgent care I’ve ever been to. Everyone was very nice and the PA I saw realized I had a condition I didn’t even know I had. I’d gone in for something entirely different! Treated and all fixed up now. I have already referred …
Gateway Urgent care has wonderful providers. They will listen to your problem and do what they can to make things better. If they can’t make it better, they’re able to send referrals so you can see a specialist or facilitate you going to the ER. They have EKG and x-ray. Very professional office with caring staff.
After calling my regular doctor since Thursday to get in for antibiotics before I get treatment this week they still haven’t called me back so I contacted Gateway Urgent Care. I worked with Seth for many years so I knew he would take …
The facility is nice, new and clean. The staff is absolutely amazing and really took their time with all patients. The new location is great – less wait time but with the same great providers! Can’t recommend this clinic enough!
Love the folks at Gateway! I never have to wait very long, the clinic is beautiful, and the staff are always friendly. I always leave feeling like the provider took the time to listen to me and that he explains everything to me in words that I can understand. The staff are super good with kids too!
Love this place! In the middle of a pandemic you may expect long wait times, but our family was seen in less than 20 minutes after filling our paperwork out. The ladies up front were very friendly and the nurse and provider answered all of …
This is my favorite urgent care by far. Friendly staff and providers who listen. I’ve never had to wait more than 30mins altogether before seeing someone.
My 2 year old son got a fever on a Sunday morning and this place was all I could find other than going to the ER. Everyone was very pleasant and offered my son an ice pop with his throat being sore! Very nice atmosphere and the free water and coffee is a plus! Thank you! 😊 …
My husband was experiencing acid reflux like pain and chest pain. We went to Gateway, where he was seen by a caring professional team. After testing, we were referred to go on to the ER re: possible heart attack. The test results in hand …
The staff at Gateway Urgent Care haven been exceptional tonight. I called on my way and informed them of my situation, which they were within an hour of closing. They worked me in and took great care. Betsy and the staff were very kind and expediant.
My wife needed stitches on her head following an injury. We were walk-ins just roughly 30 minutes after the injury and was seen not much longer after that. They expressed care for my wife and prioritized her in case her head was bleeding …
This is the best urgent care place I’ve ever attended. Staff is filled with the nicest and most caring people you’ll ever find. I’ve came here twice now and it’s been super consistent, just very amazing people caring for others with genuine concern and care for everyone’s well being.
Gateway provides exceptional care. All the staff members are welcoming, kind, and proficient in the services they provide. The staff provides exceptional care and they are all very knowledgeable. My first visit was great. From the front …
Within 1 day of receiving a denial letter for a much needed MRI, Dr. Weathersby and the staff at Gateway Urgent Care were able to get it approved!!! But, this not the only reason for writing this review. In a world where customer service …
I took my 3 year old daughter here over the weekend who was having flu like symptoms including a fever. She hasn’t always had the best experiences seeing providers but she was comfortable here from beginning to end. We were greeted with a …
Been sick with a cold for 10 days. Family wanted me to get Covid-19 test. Went early, 8:45, as clinics fill fast. Reception ladies were very pleasant and patient. Waited about an area. They have TV and free wifi so no problem. Nurse was …
The staff at Gateway is friendly, efficient and knowledgeable. I have visited this urgent care multiple times, and each time I have received excellent quality of care all around! They have a genuinely great group of people working here who …
I have taken my son to this office several times now, and have had a fantastic experience every time. The staff is friendly, the space is beautiful, comfortable and clean. The practitioners are FANTASTIC. They listen to and consider …
I definitely recommend going to Gateway Urgent Care. Linda who works at the front desk was extremely helpful, patient, thorough and kind and Angela I saw for the ear problem I had was also extremely helpful, patient, thorough and kind. Thank-you Urgent Care!
I’m a former paramedic who brought my elderly mom here after a fall while we were on vacation. This is the best urgent care I have ever been too. The staff was extremely professional, competent, sweet, and kind. The facility was new, …
The office was very clean, the wait time was great, and everyone was friendly. My daughter had been having some rough nights, but after the visit here she’s getting much better! She was seen by Lauren, very knowledgeable, friendly, and …
Even with the long waits Gateway Urgent Care has always been great when I’ve been treated here. I appreciate them taking the time to listen and show how they care. I like that the people upfront will tell you how long the wait is and is extremely respectful always when asking the status of your wait time.
Super impressed with the care received at Gateway Urgent Care! Everyone from the front desk to the nurses and physicians were attentive, patient, timely, and caring. They truly took the time to facilitate all possible testing in order to …
the front desk lady was nice, but they take forever. they brought me back in the room to do a physical that should only take no more than 30 minutes and I sat for almost an entire hour before anybody came to see me. Make an appointment if …
Customer service is not good, the ladies at front were far away from friendly. They took me to the room and After 42 minutes waiting the nurse came to check the pressure and temperature. It has passed 55 minutes since I got in the room and …
I will never be visiting this urgent care again, I have been here twice, and both times I have had to wait over an hour to just get into an exam room. After that all was done is BP, temperature, and weight/height, then back to waiting an …
Currently waiting over 4 hours for a rapid Covid test. Nurse refused to let me swab my own nose. Said that there was “ no way around it. No exceptions. “I’m freezing and my room is dirty with snotty tissues filling the trash can. Never …
My first visiting this clinic was today….after calling at least six other places this seemed to be the only urgent care clinic opened due to the inclement weather conditions. My issue was urgent but non life threatening and I didn’t want …
Very minimal wait time for an urgent care facility ! Super friendly doctors, nurses and front desk staff. Would highly recommend this office for any urgent care needs! Even affordable with no insurance which is huge for me !! 5 stars !
I have used this facility many times. It is a lot faster than seeing my regular doc. They are all totally professional, friendly, honest and thorough. The people at the front desk are top notch. I don’t remember all their names, altho I …
Was told 1 hour wait in the waiting room. That was fine, up until the 2 hour mark. Then when I was finally in the room, waited another hour. Not as long as some of the other reviews I’ve read, but long enough to not be ok. Was told …
I am a physician assistant student who recently worked a 6 week rotation at Gateway. I can tell you from my personal experience watching their providers take care of hundreds of patients every day that this is an amazing place. They go …
Had a great experience at the New Salem location on Nov 3 for our son and myself. Very clean and staff was beyond helpful could not have been better to work with. Reception area were greeted with a very friendly member named Jocelyn who …
I took my daughter in for a sports physical. When we got there only one person was ahead of us in the waiting room. We waited for awhile to be called but not ridiculously long. A nurse called both us and the person in front of us back at …
I had an amazing experience at Gateway during my clinical rotation as a PA student, as I was able to work with and learn from such kind and competent providers and staff. I would not hesitate to send my friends or family here for their urgent care needs.
This place is by far the best walk in clinic in town!! Everyone is always so friendly and knows how to make someone feel welcome. This place truly takes care of their patients, I’ve been multiple times with covid and having to get tested …
they have been more helpful than saint louis. they knew more about my migraines than my primary care, and helped me better manage my severe migraines and they are always helpful and caring and I think they got new front desk staff and that …
Staff was so wonderful and thorough. Everyone was kind and personal. They actually listened to my issues and concerns, and took everything into consideration before any diagnosis. The facility is clean and very nice. This is my go-to urgent care from now on! Highly recommend.
Had a wonderful experience here. Caroline Robinson took care of me quickly when I needed stitches in my finger. She was very thorough and so was all their staff from front desk to checkout. Thanks so much.
Love this place, and they always call within the next 4-5 days to see how I’m feeling!! They actually care about the health of people in our community!!
Did not help me at all, staff was laughing at me because of my problem, I think they thought it was not that important. Spend almost 80 dollars for hope you feel better.
I went to the Gateway Clinic about several issues and Angela gave me a thorough examination and she dealt with me in a very compassionate and exemplary manner of patient care. She is awesome in her utmost care of her patients and she has …
This is the absolute best walk in clinic I’ve ever visited. They staff were all amazing. Nancy and Killian were both welcoming, helpful, and professional. The were a huge help in navigating through the paperwork and sign in process. The …
If you have ever had to use an Urgent Care kind of facility, you will never go back to it. Coming to this clinic makes you feel right at home. You know when you had that boo-boo and your mom would make it all better. …
They’re so professional, organized & the most important thing they’re amazing with Kids, Specially Rawan.
Thank you guys for taking a good care of my daughter today.
The staff was rude and acted irritated that I had questions to ask? Sorry, I’m not a doctor. I don’t know these things. She was unnecessarily LOUD and condescending when she answered me. I will never go here again. I guess patient confidentiality is not a big deal.
I took my daughter to do Covid testing both rapid and PCR, It got sent out to the lab and 8 days after I called this office to see why they didn’t call with the results to come to find out that they had a computer glitch and the laboratory …
I have gone hear several times with good experiences but this time I will not be back. I brought my 5 yr old in with a rash, sore throat and watery eyes. First, they had a STUDENT come in. She did not tell me she was a student nor ask my …
Went to Gateway on 12/11/22. Got in to see them. Nurse was great. PA came in. Was very thorough and acted quickly on testing. Had pneumonia. Started breathing treatment in office. Also two shots. Sent home with antibiotics, cough syrup, …
Everyone was nice and the register lady that bought pizza and showed me that there is multiple pages was really cute. But my consolation left me depressed lol
Front office staff were friendly and professional. Very busy on a holiday and wait was reasonable with quality care. PA was great, professional and stitched me right up!
They got us in fast and the doctor came back fast, waiting for results on the other hand took well over an hour & they weren’t busy. I opened the door just to make sure they realized we were still in there. If it wasn’t for that I would have gave 5 stars.
Fast service! did not have to wait no time from checking in to back room to X-ray and to exit please. The staff service was great and educational it was very clean
Short wait time, in the lobby and exam room. Courtesy was prevalent from the front desk to the nurses and PA’s. Listened to me, diagnosed my problem and solved same. Great team work and I appreciate the convenience, clean clinic, and professional staff. Highly recommend
Very kind greeted with smiles. Cares about your health and questions. Very professional to have a diagnosis for patients. No wait time what so ever. Merry Christmas to all and God Bless
Great service. Did not have an appointment but was serviced in 15 minutes including paperwork. Everybody was very professional from the employees at the front desk to the medical staff.
Very efficient and friendly professional staff. Wait time was minimal after check in. Faster than the wait at family doctor office. Got my diagnosis and rx in less than an hour.
I always prefer to visit Gateway over the PCP office they always get you in and out but they know Medicine, but yesterday I was placed last yesterday’ when I had actually been there in the clinic before 2 other patients, I felt like if it …
They will say it’s a first come first serve but you may be passed up by someone coming in an hour after you’ve been waiting and the receptionist not understanding why it happened while making light of the issue. …
I’m so thankful for the staff that was there at closing on 12/8. My daughter got a hard hit in basketball, and we were told to go get an x-ray asap. Everywhere was closed but Vanderbilt Childrens walk in and gateway. We went to Vanderbilt, …
I was very pleased with Marlene. She was very friendly and welcoming. She seemed to have more knowledge about my condition than the one I had a couple of weeks ago.
It was a pretty terrible Friday afternoon. I had walked my dog and somehow she wrapped the leash around my ankles and I went chin first into the pavement. Pretty bad chin laceration with a lot of blood. I went to 2 urgent cares and they …
The people that work here at Gateway have always been very pleasant. I come here whenever I need help and I get it. A lot of times you can’t get in with your regular doctor just glad that this place is here. Thank you
Gateway and their caregivers always provide myself and family amazing care. Seth and his staff are attentive , responsive and listen to your needs. If you’re looking for great medical care and compassion, look no further than Gateway!
I decided to come here for the first time, since TOA Urgent Care was closed Saturday, October 1, 2022, and this location is across the street. I arrived approximately 9:55 a.m., the office was clean. Both Allison and Derrick at Front desk …
First time visit, wonderful staff, excellent service, extremely caring. My PA Emma took the time to listen to my concerns, and helped to put me at ease. Will be coming back for future visits if needed. Thank you so much!
The Doctor at Gateway Urgent Care took great care of my baby boy today! He was so patient and kind and I will definitely bring him back here if we need anything else. Thank you!!!!!
I’ve been to Gateway Urgent Care on Medical Center at least 3 times. All of my visits have been satisfactory. I usually get in and out within an hour. The staff in the back has always been helpful and friendly. The front staff seems to do a good job at managing the flow.
Everyone was very pleasant, efficient and caring. My daughter felt comfortable with the nurse that applied the stitches to her arm, she explained what she was doing and why. This was my first experience at Gateway and I will spread the word of my excellent experience! Thank you for a great staff!
Arrived at opening. Was processed very quickly. Was in to see the doctor (Seth) in less than 15 minutes. My procedure was completed quickly. Very nice staff. I recommend for non-emergency problems. My problem was a swollen finger due to infection. Thank you for being available and fast.
Amazing!!! My daughter was in a car accident and we needed an X-ray. The staff was great and so caring! The facility was very clean and welcoming. Then the next day my husband needing them as her had the flu! So very thankful for them to be available 😊 …
The receptionist are very nice. The doctor that my 3 kids saw was very nice and taking her time but the nurse wasn’t all that kid friendly didn’t really have patience with my toddler when trying test her for the flu. Gateway Urgent is very clean I would recommend this to anyone, Receptionist is absolutely amazing so is the Dr.
My foot was severely hurting so I went to this location. As I hopped up to the door, and opened it, I noticed the 2 girls behind the desk looking at me. Finally, one girl was nice and asked if I needed a wheelchair. The other girl had the …
The staff were very friendly and efficient. I had just left another urgent care down the road which gave me a 2-3hr wait, but they got me in within 20 min. During my wait there were about 5 visitors that were in and out, with just as much …
Excellent staff. Quick service considering the amount of people there.
Answered all my questions.
Very great Staff from the Front to the Back very Professional and care about there Patients Dr Weathersby is the best!
The staff is great, and they really care about their patients! Highly recommend!
I’ve visited multiple times and never have to wait more than 15 minutes or so. Always get good consistent care and self pay rate is economical.
I went and saw a doctor for my back problem, they were able to see me immediately and were able to do a in office X Ray. The staff is extremely friendly!
Knowledgeable and caring staff in a beautiful environment. Highly recommend this urgent care office for excellent care in a timely manner.
Wonderful staff, everyone was so friendly and took care of us quickly!
The Doctors and nurses took really good care of my son when he was very sick, they are very professional and polite, and the listened to my concerns ….I would recommend them over going to the emergency room when your child is sick
Absolutely amazing experience fast friendly knowledgeable team couldn’t ask for better and won’t seek urgent care anywhere else in the future today was my first visit
I love Seth here. He’s always so good with kids and the parents to. In and out in about 45 mind or so. They are great here.
The medical services was good and professional..Thank you for taking care of my child.
Always show that you care and follow up
Very friendly staff and very peaceful environment. Very kid friendly and understanding of each child’s need. And we didn’t have to wait for hours to be seen.
We have had great experiences both times we have come here. Excellent nurses and providers!
The staff is amazing! They were wonderful to my neighbors little boy I brought in ❤️
I would highly recommend this facility to anyone needing urgent care! Way better staff than the hospital, far better care. Less wait, beautiful office and full service!
I had a bad ankle injury. The staff was great. the facility is clean and very professional. I highly recommend Gateway and Dr. Weathersby!
Very nice and Clean facility! The staff was very nice and polite. I will be coming back her for all my future doctor visits!!
There are very good 👍 and very interesting …
I was seen quickly and listened to.
Great service and detailed doctors
Thanks to everyone who worked with me Sat.May the 12th to make me feel better. I tried to answer
The survey but couldn’t connect to it. I have found it to be a great for help. …
Very rude ladies in the front and the office manger is rude as well and the Dr takes up for them even when they are wrong! I will never be back! They don’t know how to talk or treat there patients! Worse experience
Went there for my son and on both trips the doctors were friendly and extremely helpful. Wait wasn’t bad at all either and once in they were quick.
Absolute 5 star service. Wish I could add a few more. Quick service and very friendly staff.
Dr Weathersby is SO KIND AND UNDERSTANDING!!! ALL of the staff was AWESOME too!!! Thank you!!!
Great experience every time!
Staff’s we’re super friendly.
When we first started going to Gateway, it was wonderful. The last two times have been a nightmare. Wait times are horrible. Over an hour and a half both times. I’m not sure if we will go back. Very disappointed.
Seth and the staff do a tremendous job, i can’t speak highly enough about Gateway. Very efficient, knowledgeable and compassionate, great place!
They were so comforting. I went here for a instant check up and their staff were absolutely on point!
The staff is truly amazing!! Everyone was extremely professional and pleasant. I would highly recommend this place!
They slow af. Care now is better. Don’t waste your time here unless you have vacation from work built up. Plan on being here all day or not at all.
Absolutely the best care! We have been to this office on multiple occasions and I always leave with questions answered and needs met. They go above and beyond. Ambre Maze, PA is amazing!
Caring, considerate and just wonderful staff
Great care and Staff & Nurses is friendly. Also have x-ray equipment for all types of injury.
They provide the care you need without trying to milk you for money. Good folks and the attendants have good bedside manner. I can wholeheartedly recommend them.
They never sent my prescription
Very prompt and caring group
I’ve been to Gateway several times and each time is a wonderful experience. It’s a great atmosphere from the front desk staff to the PA’s on hand, I recommend this to all my friends for a quick visit!
Very quick caring taking care of me. Love this place, always good care ❤ 💕 glad they are here. …
Came in Monday morning feeling like death on toast. Friendly, quick, doc actually listened to me, didn’t shred my bank account. Wrote me up some medicine, feel a thousand times better. What’s not to like?
Gateway is the best! Very efficient, kind, thorough and very clean environment! Everyone is helpful and nice. I won’t go anywhere else. Thank you Gateway!!
I had an appointment, medication was prescribed. The medicine was never called to the pharmacy, this is the 2nd time this has happened. The Doctor or Nurse Practitioner was nice, I don’t understand why this keeps happening.
Love this clinic. They actually care and the Dr is bomb. I have been looking for a Dr who cares. She is the best at figuring out what you need.
The nicest urgent I’ve ever been too! The staff is so friendly and helpful! I wish they could be our primary! I highly highly recommend them!
Negligent care…. I did not ask for a narcotic… I asked for an old tranquilizer that has proven to fix the anziety/nerve condition that I am still trying to resolve…. 3 day prescription of valium….and i would be healing…. my long …
New to the area so I had to pick an urgent care place for my 5 year old, the office staff was great the doctor was great and my 5 year old was treated with ease and she was never afraid. If needed I would go back for any member of my family.
PA Weathersby saw my son and had excellent bedside manner. He was professional and the service was expedited, we were in and out in 40 minutes!
Waited over an hour to be seen. Then they tell me they can’t run my Insurance (not that they don’t accept it… they can’t even tell if they accept it or not) so I don’t know if my visit is covered or not because they can’t figure out how …
Quick, professional, excellent care! Love this clinic! Been here 3 times over the last year, and I don’t plan to go back to any others after coming here.
Set an appointment for 10:15. When I got there, the waiting room was pretty full and I was told that there was going to be a wait. My issue is that I waited at home for my designated appointment time and then show up and then I have to wait …
Incredible, caring staff. They have definitely gone above and beyond during 2020 with the current pandemic. Even though they were extremely busy, they still took the time to listen to my concerns and help me.
After calling around and many clinics in a day, Gateway answered and were the first to actually listen and answer our questions. All of the doctors, nurses, and receptionists were amazingly kind, but we were working with Nurse Gina (an actual angel) and Dr. Kelley.
Fast, professional, and caring from the receptionists to the doctors.
Everyone is awesome here! Seth has changed my life of dealing with knee pain. I come here before my PCP nowadays – these people are better – they actually listen AND help!
where do I begin? I have been the bane of Gateway’s existence for the last week during the rollercoaster of a botched surgery henceforth known as the ‘ear saga.’ they have not only treated my gross lobes, but have been patient, kind, and …
Don’t come here if there’s an urgency for pain relief. My wife was feeling pain that was at least 7 out of 10 and one person had a cold and who we were ahead of got seen before us. They don’t triage here. Nice and clean but not good if you’re suffering worse than the people ahead of you.
True definition of an urgent care! Service was fast and staff were friendly! Very clean environment. Keep up the good work! Thanks so much for all you do!
This is a great place to go when you need to see a doctor. Clean office & friendly staff. I’ve always gotten in and out quickly. And I felt confident in my diagnosis & treatment.
I highly recommend Gateway Urgent Care in Murfreesboro, TN. The staff is topnotch and if you have a medical need for either an emergency or a routine visit give them a try. You will not be disappointed. I have known Seth Weathersby for …
Very expedient, friendly and patient centric
Doctor was phenomenal and nurse was kind. I waited at the CVS for over an hour while they kept promising they called in the prescription. CVS who has always been above & beyond on top of their game, insists they didn’t get it. Called back 3 …
Very helpful and friendly! Highly recommend!
I went to this urgent care and waited for a total of 3 hours before i even got into a room. Once i got into a room i had my blood pressure and temperature taken but still no doctor.
Do not waste your time, I waited over 5 HOURS for a rapid covid test. only to find out the ladies at the front desk messed up all the paperwork and everything was out of order. Got here at 9am and i’m still here at 2…stay tuned to see if I leave before they close at 8.
I took my 3 year old grandson there after he laid the palm of his hand flat on the eye of the stove. He screamed all the way there and when we walked in they gave me the paper work to fill out and when they saw what pain he was in they …
So I went to the gateway urgent care this afternoon because I had a head injury that was sustained at work and I was not trying to file a worker’s complaint. But because I said it happened at work and I couldn’t change my statement, gateway …
I went to Gateway for a sinus infection a week before my wedding, I was miserable. They were so helpful getting me in right away and going above and beyond to get me healthy again. Now I feel great just days before my wedding and I owe it all to Gateway! Thank you so much ladies!
I have been to Gateway as a patient, and have also accompanied several family members for various appointments, and every experience has been very positive. Every provider I’ve encountered is compassionate and knowledgeable.
The worse urgent care I have ever been. NONE OF THE PEOPLE ON STAFF ARE MEDICAL DOCTORS. NOBODY HAVE MD BEHIND THEIR NAME. When I arrived they took my information, I completed some paper work. I sat for about 45 minutes then I was called …
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I have been to this clinic several times over the past year and have had nothing but a great experience. It is very simple to sign up for an appointment and wait time is minimal. The staff is friendly and the doctor /NP spends time asking questions. I will continue going to this clinic!
I went in for important blood work (not just routine checkup blood work)- they were courteous, prompt, efficient….at first. I pass out while getting the blood drawn (I was having a rough time, okay lol?), but they say the bit that they …
This was an excellent experience. They understood my issues.. and did everything they could to make sure my medical issues were handled. Sean was supportive of me also being healthier. Very Self Pay ,(I.e: no insurance) friendly…rates are very competitive.
I can’t remember the other women’s name, but I know Elizabeth Kelly was one that helped me the day I went in. They are great, and very friendly. They listen, and actually care to help you feel better. I’ve been having stomach issues due to …
I recommend this place to absolutely NO ONE. The doctor I saw today should lose her license due to not being able to correctly do her job. Knowing I’m nursing a 1 week old infant she prescribed me a medication telling me how safe it is …
Place is clean and has little wait but it’s a joke. Maybe it would be decent if they got real physicians who know something instead of PA’s fresh out of school. Spent a ton of money for no answers. And waited 3 days to hear about my …
The staff are awesome, kind and just so helpful.
I had the best experience at Gateway Urgent Care! The staff is so welcoming, professional, and caring! They made me feel at home, and I highly recommend them!
We showed up shortly before close on a Saturday evening with strep throat. The office is brand new and the staff and doctors are so friendly and competent. We were seen quickly as had all our connects addressed. We will definitely be back.
I would not go anywhere else! This place is outstanding! The staff all are so caring! I have been here several times and Emma Landers has been phenomenal! She has been spot on in my diagnosis and very,thorough.
As a black woman, I avoid seeing a doctor as much as I can (save for wellness checks) because of experiences like I had at this facility. I went explicitly because I had to. I was not feeling well & needed to be cleared to go back to work. …
This is my go to walk in clinic. Today I was in such much pain they got my in and out within 30 minutes. They are the definition of heros. Dr. Seth makes you feel like you are sitting with your brother complaining about your aches and pains.
Check this review out ! It depends on WHO services you. I went there because theyre open til 8pm and weren’t busy. The first 2 times i went, there was Abby and then another lady RN or Dr that literally saved my life. I decided i wanted to …
Staff is friendly, helpful, caring. Covid tests take 20 minutes and the Dr I encountered was professional. We weee in and out in less than an hour.
The service was excellent everyone was so nice!
What a wonderful experience this morning at Gateway Urgent Care. The facility is absolutely beautiful and top notch, and Dr. Weathersby and his friendly staff made me feel relaxed and well taken care of. I highly recommend this to anyone who needs immediate care…don’t go to the ER and wait 4 hours…go to Gateway Urgent Care!
Best urgent care around! Dare I say even better than regular Dr. offices. The staff is extremely friendly and the PAs always take care of your needs! I trust them with my own family and recommend for anyone in town!
The absolute best. I was sent here a couple of years ago by another office and that’s the best thing they could ever do. This is the only urgent Care I’ll use personally. The best! We love our Gateway family!💖💖 …
This place was great and I would highly recommend to anyone looking for an alternative to the ER (without a life threatening emergency) I would visit again if I had to. I walked in for a broken foot and was seen in less than 45 minutes. …
Each time I visit this clinic, I receive superb care in an efficient and effective manner. The staff is extremely friendly and professional, and I always leave feeling that they gave me the best care possible. This is the only urgent care that I will continue to visit.
Very kind and helpful care team! Thank you.
I called on a Sunday morning and was immediately brought into a room. Very quick and efficient procedures. The staff was very friendly. Easiest doctors experience I have ever had.
This is one of the best doctor offices I’ve been to. The building is very clean and well kept Also, Dr. Seth Weathersbee is a wonderful physician. (He has excellent bedside manner) I will definitely return here for any further urgent care needs.
My family and I have used Urgent Care for a number of issues like flu and sinus/respiratory infections. They were responsive, thorough, and follow up well. Yes we’ve had to wait at times, but it’s a walk in clinic. Like every other industry, it’s a result of doing good work. We’ll use them again for non-emergency situations.
Staff very nice, facility clean and quiet!
What a beautiful facility! Everyone was very friendly, yet efficient during my visit. Love that it feels more like a spa than a walk in clinic! I would definitely recommend Gateway Urgent Care to friends & family- a wonderful new asset to the Murfreesboro medical community!
I made an online appointment. I was in and out in an hour. The place is very nice and clean. The staff were friendly. I saw Seth and he found my problem right away even though my symptoms didn’t match what was really wrong. He figured it …
Great place, but there is nothing Urgent about their care. Spent 3 hours there in the observation room, and still never seen the actual PA. I am in very bad pain, both the nurse and PA student saw how out of alignment my back was. I had …
Awesome clinic! They greet you with a smile and make you feel welcome. They are caring and concerned. Very quick to get you in and out.
It’s with great sadness that I have to post this review because I truly thought I had found a Dr. Office that was gonna meet my needs. Back in October I had a wellness exam which is covered by my insurance but there was a problem to which …
Very nice, clean office. Wasn’t to long of a wait and staff was pleasant. This will be my first recommendation and the first place I go when in need again. My only issue was I went in for pain and told both girls that I had received test …
I would do less than 1 star but this is the lowest rating I can do on here. Went to this clinic and was “seen” all they care about is getting more people positive covid test instead of taking care of patients in need. I told the Dr I had …
I highly recommend Gateway Urgent Care. They are very patient, caring, and gentle. I was unsure of what to expect since it was my first time going but I am very glad I chose them to take care of me. I look forward to going there again next time I need it.
Seth and his staff have taken care of my family for almost 20years. He has given on phone advice while traveling internationally only to come home and allow us to come in immediately to his new office or the ER when he was on staff there. …
Our family has been seen at Gateway several times since we moved to TN last summer. It is great alternative to the ER for non-life threatening situations and their facility is open 7 days per week with extended hours. Their knowledgeable and caring staff is the reason we are repeat customers.
I went there today and was very impressed. I have lupus and every other walk in clinic usually
Won’t see me or I’m just another number in and out. The wait was long but they …
I have been to Gateway twice as a patient over the last year. My wife and two adult children have also been seen at Gateway. Seth Weathersby, and the other providers and staff members, are always unfailingly helpful. The extended days and …
Providers at Gateway work diligently to provide patients with the proper care that they deserve. The staff goes above and beyond expectations, running tests, ordering imaging and doing whatever is necessary to diagnose and treat patients adequately and in a timely manner.
Wonderful experience! Needed a last minute sports physical- $10 and we were in and out within 30 minutes. I completely see why the waiting room was so full when we left. Excellent service!
Long wait, despite having scheduled an appointment. The staff not exactly warm or friendly. But then, its a walk in facility, so they aren’t trying to entice you to return. Cost was reasonable. Xray on site …
Excellent service! I came in at 7:30 p.m. the night before Thanksgiving. They are the most caring and compassionate medical staff I’ve encountered in a long time. They were all so sweet and accommodating. Thank you.
Terrible customer service at gateway. The ladies were not friendly and acted like I was a burden to them. I came in for a COVID test with my son. Filled out the paperwork. Returned it, asked how long they told me 2 hours. Came back in 2 …
We had excellent care today at the urgent care! PA Caitlyn was compassionate and helped take care of my friend and his injury. Highly recommend!
Wow wow wow! Seriously great service. Went in to the office and was greeted with a super friendly staff. Had to wait MAYBE 5 minutes and was taken back. Everyone was very accommodating and patient with me as I hobbled down the hallway (I …
I bring myself and my children here if our family doctor can’t pencil us in for sick visits. Very kind staff and a caring physician make all the difference in this clinic. I can’t say enough great things about the office itself, it is clean …
This was my first trip to Gateway and it didn’t disappoint. Many of my friends recommended this facility. I went in for flu like symptoms. The staff were very accommodating. I did most of the paperwork online & made my appt. very friendly and convenient. I would recommend for any urgent care need.
Always pleased with our visits to Gateway Urgent Care! I love that we can make last minute appointments when my kids are sick and get in and out quickly, the office is so clean, and we adore the office staff. Also, you can’t beat the sports physicals…quick, easy, and affordable.
Everyone was friendly and kind! Very personable! I will be back if I can’t be seen by my doctor! Quick in and out!
I had to take my Grandson here on Monday and then again on Friday. I love all the people there. They are amazing. Friendly yet very professional! Unlike going to an emergency room where your left waiting for hours they were so attentive. We were in and out both times in record time. Thank you so much Gateway Doctors and Staff.
The older lady at the front desk is very rude and does not need to be in a position of dealing with the public. Need a rapid covid test after contact tracing? Not here. Expect to wait over 3.5 hours to be seen for a full office visit, not …
I cannot describe fully how much I loathe this place, there is no question that I will never visit this clinic again no matter my condition. I went here to get a stitch in my left wrist and I used my 2 insurance cards, so I figured …
Went into Urgent Care at Gateway after 24 hours of severe pain. The DR I saw was wonderful! She was easy to talk to, answered every question I had, was able to help with the pain, and took the time to really listen. She told me to see my OB …
Abby & Lauren was absolutely phenomenal! I can’t say enough great things about them! They took their time and was caring and very passionate about their jobs! Definitely will go back to them if anything ever happens again!! Definitely the best!!!
My son had fallen out of our kitchen chair , reaching for something on the counter . The edge of the counter ended up leaving a nice size gash right below his chin. He ended up needing stitches 😪😪, I knew it wouldn’t be easy . The staff …
I have had multiple amazing experiences with this office! It doesn’t feel like an urgent care facility, they take the time to listen and get to then bottom of what is going on with you. …
So much for Urgent Care. We waited 4 and 1/2 hours to be brought back to the back to wait another hour. The people were nice, very slow and talked to much to each other. It took only 7 minutes with the doctor.
They were very busy when I arrived yet still made me feel welcome and special. They quickly found me a room and everybody’s calm demeanor helped relax me. They were confidant I was having an allergic reaction and put my mind at ease. I will always use this God centered clinic.
What a wonderful staff. All of em. Front dest, nurse, xray tech nd the medical team. I took my little son last winter and they made me happy nd comfortable by their explanation nd treatment. Not very rush like some other places when the …
I received great care during my visit
We have visited this office for everything from a severe foot fracture to the flu and we have always been seen quickly and thoroughly. The staff is super nice and treats patients promptly. I made the mistake of going to another facility …
I love Gateway! Always friendly and very helpful!
They took good care of me with my emergency.
I have been to many urgent care centers due to sports injuries and kids illnesses. I must admit, after seeing Seth Weathersby, P.A. and his staff, I was thoroughly impressed. The office was clean, beautiful and the staff was very friendly. …
I really like this office. We’ve been here three times recently with different family members. I like that they have an x-ray machine. Staff is caring and competent. …
Incredible experience at this urgent care! Each provider/staff member that I saw was extremely knowledgeable and helpful. They were very efficient and made my appointment very timely. Would highly recommend to anyone!
I was the first one in this morning. I waited for an hour and 45 minutes in a room for a simple checkup. It has been almost two hours since I was in the office and they still haven’t sent my prescription to my pharmacy. The doctor also …
This is the best urgent care I’ve ever been to. Everyone was very nice and the PA I saw realized I had a condition I didn’t even know I had. I’d gone in for something entirely different! Treated and all fixed up now. I have already referred …
Gateway Urgent care has wonderful providers. They will listen to your problem and do what they can to make things better. If they can’t make it better, they’re able to send referrals so you can see a specialist or facilitate you going to the ER. They have EKG and x-ray. Very professional office with caring staff.
After calling my regular doctor since Thursday to get in for antibiotics before I get treatment this week they still haven’t called me back so I contacted Gateway Urgent Care. I worked with Seth for many years so I knew he would take …
Great service dr very professional and Rawan so nice too .. thanks you
The facility is nice, new and clean. The staff is absolutely amazing and really took their time with all patients. The new location is great – less wait time but with the same great providers! Can’t recommend this clinic enough!
Very nice staff. Place was filled but wait time was not long.
Love the folks at Gateway! I never have to wait very long, the clinic is beautiful, and the staff are always friendly. I always leave feeling like the provider took the time to listen to me and that he explains everything to me in words that I can understand. The staff are super good with kids too!
Love this place! In the middle of a pandemic you may expect long wait times, but our family was seen in less than 20 minutes after filling our paperwork out. The ladies up front were very friendly and the nurse and provider answered all of …
This is my favorite urgent care by far. Friendly staff and providers who listen. I’ve never had to wait more than 30mins altogether before seeing someone.
My 2 year old son got a fever on a Sunday morning and this place was all I could find other than going to the ER. Everyone was very pleasant and offered my son an ice pop with his throat being sore! Very nice atmosphere and the free water and coffee is a plus! Thank you! 😊 …
My husband was experiencing acid reflux like pain and chest pain. We went to Gateway, where he was seen by a caring professional team. After testing, we were referred to go on to the ER re: possible heart attack. The test results in hand …
The staff at Gateway Urgent Care haven been exceptional tonight. I called on my way and informed them of my situation, which they were within an hour of closing. They worked me in and took great care. Betsy and the staff were very kind and expediant.
Very attentive and kind! I’d give more stars if I could! 🤩 …
This review is based off to separate experiences.
My first visit and experience here was great, very kind, and I was in and out …
Nice place, not an extensive wait. Staff was a 10!! Thank you!!
Great, experience. Easy to check in , and exit, for me no check out!
Highly recommend!!!!
Great experience. No wait. Very professional staff.
My wife needed stitches on her head following an injury. We were walk-ins just roughly 30 minutes after the injury and was seen not much longer after that. They expressed care for my wife and prioritized her in case her head was bleeding …
This is the best urgent care place I’ve ever attended. Staff is filled with the nicest and most caring people you’ll ever find. I’ve came here twice now and it’s been super consistent, just very amazing people caring for others with genuine concern and care for everyone’s well being.
Gateway provides exceptional care. All the staff members are welcoming, kind, and proficient in the services they provide. The staff provides exceptional care and they are all very knowledgeable. My first visit was great. From the front …
Within 1 day of receiving a denial letter for a much needed MRI, Dr. Weathersby and the staff at Gateway Urgent Care were able to get it approved!!! But, this not the only reason for writing this review. In a world where customer service …
I took my 3 year old daughter here over the weekend who was having flu like symptoms including a fever. She hasn’t always had the best experiences seeing providers but she was comfortable here from beginning to end. We were greeted with a …
Been sick with a cold for 10 days. Family wanted me to get Covid-19 test. Went early, 8:45, as clinics fill fast. Reception ladies were very pleasant and patient. Waited about an area. They have TV and free wifi so no problem. Nurse was …
The staff at Gateway is friendly, efficient and knowledgeable. I have visited this urgent care multiple times, and each time I have received excellent quality of care all around! They have a genuinely great group of people working here who …
I have taken my son to this office several times now, and have had a fantastic experience every time. The staff is friendly, the space is beautiful, comfortable and clean. The practitioners are FANTASTIC. They listen to and consider …
I definitely recommend going to Gateway Urgent Care. Linda who works at the front desk was extremely helpful, patient, thorough and kind and Angela I saw for the ear problem I had was also extremely helpful, patient, thorough and kind. Thank-you Urgent Care!
I’m a former paramedic who brought my elderly mom here after a fall while we were on vacation. This is the best urgent care I have ever been too. The staff was extremely professional, competent, sweet, and kind. The facility was new, …
The office was very clean, the wait time was great, and everyone was friendly. My daughter had been having some rough nights, but after the visit here she’s getting much better! She was seen by Lauren, very knowledgeable, friendly, and …
Even with the long waits Gateway Urgent Care has always been great when I’ve been treated here. I appreciate them taking the time to listen and show how they care. I like that the people upfront will tell you how long the wait is and is extremely respectful always when asking the status of your wait time.
Super impressed with the care received at Gateway Urgent Care! Everyone from the front desk to the nurses and physicians were attentive, patient, timely, and caring. They truly took the time to facilitate all possible testing in order to …
the front desk lady was nice, but they take forever. they brought me back in the room to do a physical that should only take no more than 30 minutes and I sat for almost an entire hour before anybody came to see me. Make an appointment if …
Customer service is not good, the ladies at front were far away from friendly. They took me to the room and After 42 minutes waiting the nurse came to check the pressure and temperature. It has passed 55 minutes since I got in the room and …
Everyone was very nice and compassionate I would recommend anyone to you
I will never be visiting this urgent care again, I have been here twice, and both times I have had to wait over an hour to just get into an exam room. After that all was done is BP, temperature, and weight/height, then back to waiting an …
Currently waiting over 4 hours for a rapid Covid test. Nurse refused to let me swab my own nose. Said that there was “ no way around it. No exceptions. “I’m freezing and my room is dirty with snotty tissues filling the trash can. Never …
My first visiting this clinic was today….after calling at least six other places this seemed to be the only urgent care clinic opened due to the inclement weather conditions. My issue was urgent but non life threatening and I didn’t want …
Everyone was very nice, got in and out in a timely manner. Very helpful.
Very minimal wait time for an urgent care facility ! Super friendly doctors, nurses and front desk staff. Would highly recommend this office for any urgent care needs! Even affordable with no insurance which is huge for me !! 5 stars !
Efficient. PA listened and gave good explanation of treatment. Great place !
I have used this facility many times. It is a lot faster than seeing my regular doc. They are all totally professional, friendly, honest and thorough. The people at the front desk are top notch. I don’t remember all their names, altho I …
Was told 1 hour wait in the waiting room. That was fine, up until the 2 hour mark. Then when I was finally in the room, waited another hour. Not as long as some of the other reviews I’ve read, but long enough to not be ok. Was told …
I am a physician assistant student who recently worked a 6 week rotation at Gateway. I can tell you from my personal experience watching their providers take care of hundreds of patients every day that this is an amazing place. They go …
Had a great experience at the New Salem location on Nov 3 for our son and myself. Very clean and staff was beyond helpful could not have been better to work with. Reception area were greeted with a very friendly member named Jocelyn who …
Best place ever!!! Super nice staff and amazing nurses, techs and doctors!!! 🤍 …
I took my daughter in for a sports physical. When we got there only one person was ahead of us in the waiting room. We waited for awhile to be called but not ridiculously long. A nurse called both us and the person in front of us back at …
Friendly staff, clean lobby, waiting room, physician friendly and knowledgeable!!
We have always had great results and great care at Gateway Urgent care!
They are always so nice and are one of the fastest walk ins I’ve ever been to
I had an amazing experience at Gateway during my clinical rotation as a PA student, as I was able to work with and learn from such kind and competent providers and staff. I would not hesitate to send my friends or family here for their urgent care needs.
Very nice and get you in to see Dr really quick all of the staff was great
I have great confidence in this Urgent Care. Always pleased with the care I receive.
This place is by far the best walk in clinic in town!! Everyone is always so friendly and knows how to make someone feel welcome. This place truly takes care of their patients, I’ve been multiple times with covid and having to get tested …
they have been more helpful than saint louis. they knew more about my migraines than my primary care, and helped me better manage my severe migraines and they are always helpful and caring and I think they got new front desk staff and that …
Staff was so wonderful and thorough. Everyone was kind and personal. They actually listened to my issues and concerns, and took everything into consideration before any diagnosis. The facility is clean and very nice. This is my go-to urgent care from now on! Highly recommend.
Had a wonderful experience here. Caroline Robinson took care of me quickly when I needed stitches in my finger. She was very thorough and so was all their staff from front desk to checkout. Thanks so much.
They take great care of me. The Dr’s. there are fantastic.
Amazing staff especially the sweet receptionist. Very affordable thank you for taking care of my brother .
My visit to Gateway was made easy by friendly and professional staff. Good job!
I probably have 2or3 clinics I could have gone too but would rather go here. Everyone is very friendly and helpful
The receptionists and nurse were very cordial. The doctor, whom I saw, was very knowledgeable and helpful.
Love this place, and they always call within the next 4-5 days to see how I’m feeling!! They actually care about the health of people in our community!!
Did not help me at all, staff was laughing at me because of my problem, I think they thought it was not that important. Spend almost 80 dollars for hope you feel better.
Great service by staff. Thank you very much for being so kind. To my child and mother yesterday. Merry Christmas 🎄 …
I went to the Gateway Clinic about several issues and Angela gave me a thorough examination and she dealt with me in a very compassionate and exemplary manner of patient care. She is awesome in her utmost care of her patients and she has …
The best experience I’ve had at a provider. They really care and let you know they do in the questions they ask and their professionalism.
Everyone at Gateway is so nice. We barely had any wait time and they got us in and out. Great team!!!
This is the absolute best walk in clinic I’ve ever visited. They staff were all amazing. Nancy and Killian were both welcoming, helpful, and professional. The were a huge help in navigating through the paperwork and sign in process. The …
If you have ever had to use an Urgent Care kind of facility, you will never go back to it. Coming to this clinic makes you feel right at home. You know when you had that boo-boo and your mom would make it all better. …
Julia and Betsy are my favorites! We spend a fair amount of time there and they have always been great to us!
Everyone was very nice and helpful. Also, it didn’t rake long to get to see the nurse. Very nice and clean.
Prompt service. Very short wait time. Kind knowledge doctor. Referred for testing the next day. Much better than ER.
They’re so professional, organized & the most important thing they’re amazing with Kids, Specially Rawan.
Thank you guys for taking a good care of my daughter today.
Always a great experience here, I don’t even bother going anywhere else. Fast, respectful, understanding, CLEAN. Love Gateway.
Great front desk workers and nursing staff. They were very detailed and moved quickly to get us in and out!
Excellent service. Staff were all extremely helpful, nice and pleasant.
Our wait was not long. It was a really good experience, as always!
Great staff. They helped to open the door for my sick son. They were very quick with getting us in and out. ❤️
The staff was rude and acted irritated that I had questions to ask? Sorry, I’m not a doctor. I don’t know these things. She was unnecessarily LOUD and condescending when she answered me. I will never go here again. I guess patient confidentiality is not a big deal.
Theyre always fast and efficient
They listen to you and truly care about the patient.
I took my daughter to do Covid testing both rapid and PCR, It got sent out to the lab and 8 days after I called this office to see why they didn’t call with the results to come to find out that they had a computer glitch and the laboratory …
I have gone hear several times with good experiences but this time I will not be back. I brought my 5 yr old in with a rash, sore throat and watery eyes. First, they had a STUDENT come in. She did not tell me she was a student nor ask my …
Went to Gateway on 12/11/22. Got in to see them. Nurse was great. PA came in. Was very thorough and acted quickly on testing. Had pneumonia. Started breathing treatment in office. Also two shots. Sent home with antibiotics, cough syrup, …
This is my “go to” clinic because I have excellent care every time I use them. I would make them my primary care facility if possible.
The staff, from the reception area to the nurse to the doctor, was friendly, caring, and thorough. I would recommend wholeheartedly! Thank you.
Gateway is clean and well staffed. We have been coming here for several years. They are quick and do a great job. I highly recommend Gateway.
So grateful for how nice the staff was. We had to wait but that is to be expected. They took great care of my son.
Everyone was nice and the register lady that bought pizza and showed me that there is multiple pages was really cute. But my consolation left me depressed lol
This office is large and clean and friendly and fast. I needed X-rays and stitches and they did a great job.
Front office staff were friendly and professional. Very busy on a holiday and wait was reasonable with quality care. PA was great, professional and stitched me right up!
They got us in fast and the doctor came back fast, waiting for results on the other hand took well over an hour & they weren’t busy. I opened the door just to make sure they realized we were still in there. If it wasn’t for that I would have gave 5 stars.
Fast service! did not have to wait no time from checking in to back room to X-ray and to exit please. The staff service was great and educational it was very clean
Short wait time, in the lobby and exam room. Courtesy was prevalent from the front desk to the nurses and PA’s. Listened to me, diagnosed my problem and solved same. Great team work and I appreciate the convenience, clean clinic, and professional staff. Highly recommend
Very kind greeted with smiles. Cares about your health and questions. Very professional to have a diagnosis for patients. No wait time what so ever. Merry Christmas to all and God Bless
Great service. Did not have an appointment but was serviced in 15 minutes including paperwork. Everybody was very professional from the employees at the front desk to the medical staff.
Very efficient and friendly professional staff. Wait time was minimal after check in. Faster than the wait at family doctor office. Got my diagnosis and rx in less than an hour.
I always prefer to visit Gateway over the PCP office they always get you in and out but they know Medicine, but yesterday I was placed last yesterday’ when I had actually been there in the clinic before 2 other patients, I felt like if it …
They will say it’s a first come first serve but you may be passed up by someone coming in an hour after you’ve been waiting and the receptionist not understanding why it happened while making light of the issue. …
I’m so thankful for the staff that was there at closing on 12/8. My daughter got a hard hit in basketball, and we were told to go get an x-ray asap. Everywhere was closed but Vanderbilt Childrens walk in and gateway. We went to Vanderbilt, …
The best urgent care I have ever been. Great professionals and so dedicated.
We recommend to all & they have someone who speaks Spanish as well!
I was very pleased with Marlene. She was very friendly and welcoming. She seemed to have more knowledge about my condition than the one I had a couple of weeks ago.
It was a pretty terrible Friday afternoon. I had walked my dog and somehow she wrapped the leash around my ankles and I went chin first into the pavement. Pretty bad chin laceration with a lot of blood. I went to 2 urgent cares and they …
The people that work here at Gateway have always been very pleasant. I come here whenever I need help and I get it. A lot of times you can’t get in with your regular doctor just glad that this place is here. Thank you
Gateway and their caregivers always provide myself and family amazing care. Seth and his staff are attentive , responsive and listen to your needs. If you’re looking for great medical care and compassion, look no further than Gateway!
I decided to come here for the first time, since TOA Urgent Care was closed Saturday, October 1, 2022, and this location is across the street. I arrived approximately 9:55 a.m., the office was clean. Both Allison and Derrick at Front desk …
First time visit, wonderful staff, excellent service, extremely caring. My PA Emma took the time to listen to my concerns, and helped to put me at ease. Will be coming back for future visits if needed. Thank you so much!
The Doctor at Gateway Urgent Care took great care of my baby boy today! He was so patient and kind and I will definitely bring him back here if we need anything else. Thank you!!!!!
I’ve been to Gateway Urgent Care on Medical Center at least 3 times. All of my visits have been satisfactory. I usually get in and out within an hour. The staff in the back has always been helpful and friendly. The front staff seems to do a good job at managing the flow.
Everyone was very pleasant, efficient and caring. My daughter felt comfortable with the nurse that applied the stitches to her arm, she explained what she was doing and why. This was my first experience at Gateway and I will spread the word of my excellent experience! Thank you for a great staff!
Arrived at opening. Was processed very quickly. Was in to see the doctor (Seth) in less than 15 minutes. My procedure was completed quickly. Very nice staff. I recommend for non-emergency problems. My problem was a swollen finger due to infection. Thank you for being available and fast.
Amazing!!! My daughter was in a car accident and we needed an X-ray. The staff was great and so caring! The facility was very clean and welcoming. Then the next day my husband needing them as her had the flu! So very thankful for them to be available 😊 …
The receptionist are very nice. The doctor that my 3 kids saw was very nice and taking her time but the nurse wasn’t all that kid friendly didn’t really have patience with my toddler when trying test her for the flu. Gateway Urgent is very clean I would recommend this to anyone, Receptionist is absolutely amazing so is the Dr.
My foot was severely hurting so I went to this location. As I hopped up to the door, and opened it, I noticed the 2 girls behind the desk looking at me. Finally, one girl was nice and asked if I needed a wheelchair. The other girl had the …
The staff were very friendly and efficient. I had just left another urgent care down the road which gave me a 2-3hr wait, but they got me in within 20 min. During my wait there were about 5 visitors that were in and out, with just as much …