General Electric Credit Union serves members in Greater Cincinnati and offers full-service banking with financial products including: checking, savings and money market options, certificates, IRAs/HSAs, credit cards, mortgage and vehicle loans, and more! Chartered in 1954 for employees of General Electric Aircraft Engines, we’ve become one of the largest Credit Unions in the state of Ohio. Since then, we’ve opened our membership up to anyone in the Greater Cincinnati Area. Savings are federally insured by the NCUA up to at least $250,000 and backed by the full faith and credit of the United States Government.
| Friday | 9AM to 6PM |
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
10485 Reading Rd, Cincinnati, OH 45241
TERRIBLE EVERYTHING.
Quick service
Always there, always helpful.
Always great service here.
This place cost me thousands due to their incompetence.
great place for car loans
not willing to help. transfer us around …
Always professional and helpful.
I wouldn’t bank anywhere else!!
Always friendly & good service
Customer service never answer the phone.
Quick & Easy
Always great service!
Worse place to deal with , rude costumer service people, will never recommend this place to anyone.
I love the credit union!
Horrible customer service. Horrible web services. I wouldn’t recommend.
Not enough tellers available..took too to do transactions.
Wish I could give 0 stars. Do yourself a favor and DO NOT go here.
A great place to do all my banking
Very friendly people alway willing to help
Freindly staff, line moved very quick since there were lots of staff available
Horrible service they was so rude I will never deal with them again!
I like using the personal teller I was in and out real fast
Never pick up their phone ! Lack of communication……… what is the point of having a phone and not using it ?
Great place to finance your new car!
Workers helped me out and they’re super nice
The best banking experience I have ever had.
Have been a member since 1965, wouldn’t consider anywhere else.
Thank you Bayley for all your help Wednesday it was very much appreciated. Have a nice weekend 😊 …
Fair rates, great customer service and easy to deal with.
Worst credit union and poor management!
Wonderful customer service. They’ve always been diligent and extremely helpful. Highly recommend.
Poor customer Communications very unfriendly Bankers at the counter service had very unpleasant attitude mishandled my procedure did not receive receipt are explanations for the miscommunication I will never do any sort of banking are supporting this institute
It would be nice if they knew how to answer the phones I think I might switch banks..😡 …
The best service and finance help there is around the country.
Without a doubt worst customer service ever I’ve been calling since 9a.m. It’s now 2p.m. can’t get hold of anyone, pretty sure no one works here!!!
Always great service online, by phone or in a branch office.
Always there to help. This has proved true when I had fraud happening on my account.
I have had several loans from here and always been treated with the utmost respect and care.
Friendly, professional customer service
GECU is great. I have had no problem with the Company…
All of you have always taken very good care of me and have helped me learn alot as well thank you for your service
I’ve been with GECU for many years and find them to be fair and accommodating.
Horrible customer service, using COVID as every possible excuse in the books.. Customer service reps are rude and not helpful. then hang up.
outstanding services and great staff. I am sorry ither folks havent experienced what I have for the last 30 years. Great bank.
Every time i call for service im on hold for 15 minutes or more. Terrible
Dissatisfied with my auto loan experience.
I’m not impressed with GE CREDIT UNION they make it very hard to bank there. I don’t understand why my automatic deposit can’t be just that. They put everything in by hand, I just don’t understand it.
I have had great experiences at G.E Credit union with services and staff.
Overall, I have enjoyed being a member of GECU; however there have been mulitiple occasions where I have been overlooked!
Been with them for years and they will help you resolve issues if you have them.
Terrible experience! I called the customer service and the workers provide me different kind of information. Also, the banking process is too slow.
Great place to do all of your banking. They have the friendliness people working for you
very courteous and friendly tellers. makes you feel at home. Very good experience
I have found the employees to always be personable and today, a lady named Daisha was extremely helpful in resolving a major problem for me in person.
My friend got approved for a loan through them, and when he went to go cash the check…..the bank said it was fake and tried charging him with fraud. 3 COUNTS OF IT!!! YES LETS GET PEOPLE ARRESTED FOR YOU!!!! IS THIS EVEN A REAL COMPANY??
WHY DOES NOTHING ONLINE WORK CORRECTLY for a pregnant woman driving and adjusting to your location hours is terribly complicated!!! You all need to fix this it is seriously hurting you and your customer service
Can’t call in,my credit card pymt to any office or even on the 800 number listed on the card.no one can explain why..they won’t change my due date and I get paid once a month…cannot resolve this at all.
Great service both online and in person. The Eastgate location has a wonderful staff and the service is outstanding.
Customer service was absolutely horrible. I had called for a simple question and was directed to the appropriate department through their automated system on the phone. I then sat on hold, was referred to a different department where I sat …
Friendly, courteous and professional staff who take time to work with customers is unique in the industry. Well done. GECU!
Think twice about a lone or account. They refuse to acknowledge insurance coverage on a travel trailer from Holman Eastgate, they are both a nightmare…
Been banking here for 30 years. No baloney fees, just old fashioned banking.
Glad I found it. Always atm close by, great banking hours and great customers service. Very helpful staff when I have a problem, even if I have to call.
Everyone was so nice and helpful. I was greeted and assisted as soon as I entered the facility. I love the updated technology as well.
The sales associates and people involved with GE credit Union are always there for my needs and take care of them on time
Good company, but sometimes some of the things you guys be doing makes me feel like you guys are legally stealing.
I joined in 1993. Smiling service, lowest fees on everything, products second to none. Excellence enjoyed! Thanks!
This place as always been her for me when i lost my job and not being able to make payments never had a problem with them I would get other car loan here after mine is paid off and tabitha is the one I always deal with a wonderful lady and …
I’ve not had an issue so much with CS, but why would the Main Branch open while everyone’s at work & close before folks get off? Makes ABSOLUTELY NO SENSE! Either opening daily@8 or closing 6 would be beneficial to the consumers.
They have good rates and I like the fact that they are local, but I have never been able to call in and reach someone quickly. It’s always a 10min wait on hold. I suppose that’s the trade off for having customer service in house opposed to outsourced overseas.
Run don’t walk from this place. The staff at the branch us great.
Just when you call they are like robots no compassion, or flexibility they collect more fees than a bank and act like $30 is a million.
Worst customer service ever.
I have had an auto loan with GECU since July of 2013. GECU has been a very good lender but I do wish the Credit Union had more convenient hours.
I have been with the GE Credit Union since 1986 when I moved here.
I am very satisfied with ALL of your services. Thanks 4 being there.
If you liked your banking in 1995, these guys are great!
Poorly maintained websites and apps… plenty of paper and face to face time needed to complete anything more complicated than making loan payments.
Best of luck.
New acct inly 5 months old truck loan an bcuz of poor paperwork an double paymts an Steve Taylor im out nearly $500!! Even after 5/3rd disputed it for me. NEVER WALK INTO THIS CREDIT UNION, NEVER!! TELLERS R INCOMPETENT!! I did nothg wrong , 100% paymt history w/credit bureau! Just checked an tooj a 60 pts negative hit. S.B.
I have been a member for over 42 years and have never had any problems with the credit union they have always been very helpful.
GECU is awesome. Best decision ever to leave the traditional banks and bring all of my business to the GECU. I have had nothing less than great service.
I am currently on hold to speak with someone about why THEY cut off my bank card. No has picked up and I’ve been waiting for 8 mins. I have no problems with this union. I actually love banking here, but I wish their phone services was better.
Have banked with them for years (it was free banking) but recently they have announced that inactive accounts (accounts inactive > 12 months) will be charged $6.00 monthly. So you have your money sitting in an account and they rob from …
The general electric credit union is such an amazing place. Very nice customer service reps, great interest rates, reasonable home loans and much much more.
When our family needs to borrow money, we always start with GE Credit Union! Thank you for having the best customer service!!
Please avoid this credit union. I’ve been a member for 13 painful years. I’m finally switching to another bank. They constantly make mistakes and never own up to it. Have hidden rules that they can’t ever provide policies for which result in hidden fees or overdraft.
The website is horrible, purposely makes it so difficult for you to make a payment that you’ll end up missing payments. Then they’ll send you checks for payments that were supposed to be applied making it more confusing. Worse interface on the planet. The website is horrible I can only imagine walking into there.
Customer Service was absolutely terrible… when I had gone in to pay off my auto loan I was treated like a piece of trash… to the point the “teller”, when I asked for the remaining balance, instead of taking a piece of paper from the …
I needed to find a low interest means of paying for a furnace. Since GECU holds my car note I called them. They found me a credit card with O% interest for a year on the amount I needed to finance. It couldn’t have been more perfect.
If you go here expecting to take out a personal loan. even with decent credit. expect no lube.
1. still crazy intrest …
I love this bank it is great the people are wonderful they’re very helpful I was recently there and was helped by Dasha M. She was wonderful the only thing that made it lose like a half a star if possible was the fact that they had a branch …
If I could give zero I would. They call u half a month before hand when your bill is due then get smart with you on the phone. I can’t wait to pay them off and go somewhere different. They are a complete joke
Their hours for customer service is terrible…they’re the only bank I know that doesn’t have a 24 hour customer service hotline. I just tried paying my car loan online, and it didn’t process not only this time, but LAST TIME, even though …
GECU charged me $195 prepaid finance charge on a $4000 car loan financed through the dealership that they said is the “documentation and membership application fee”. What a joke! Their online banking website is from the 90’s – very …
I used them for my car loan because they had the lowest interest rate. That was a mistake. Their online system is terrible. It got so much worse when they updated it a few years ago. Constantly says my password is wrong. When I go to change …
I have 2 bank accounts, bank A used to be my main bank account, i opened Bank B account and called them and switched everything over….TWICE.
Now this is the second time in 4 months they have overdrawn my bank account in …
The service is horrible here. Practices have changed from 7 years ago. My husband and belonged 30+ years and it’s horrible. After this car they them. We NEVER want to see them again …
My paychecks literally sit in my bank account saying “pending” for a week. I called them and asked why they don’t release my checks 2 or 3 days earlier like other credit unions, they said they can’t. I’m only still with them while I apply …
Not sure why after an account is closed they still take money out of your other account to put in it, but after I called they did put the money back into my account that is the reason for the 4 stars, they gave the money back.
Avoid using this credit union and any other of their branches they are unprofessional and rude they will repo your car because they can without anyone knowing even their own attorneys they repo my vehicle because the paperwork wasn’t signed …
This company is garbage. After getting a loan through them, they deposit it into my account at GECU without any other options to me and have the audacity to charge me a fee to transfer it out. Or I can transfer it out over the span of three …
Always receive excellent customer service! Have had several loans with GECU and will continue to do so in the future due to their competitive rates and great service!
Applied for a credit card 4 weeks ago, but still waiting to receive anything (my credit is excellent). The last credit card I applied for from AMEX was delivered to my house within 2 days – it may be an unfair comparison, but 4 weeks is …
They are great i switch my banking from another credit union. Their rates are great and the staff is very friendly. I transferred 2 of my car loan from the other credit union to GE.
Another great review of this place…I switched insurance companies, and they charged a fee just for the 1 week of me not having insurance (even though I didn’t drive while the insurance wasn’t on the car), charged me $212 …
l love my GECU they have great rates. So the customer service is little slow on calls.But for me they noticed that someone was charging on my card before I knew its was missing. I was a saved from a lot of worry had they not noticed the …
Great full services bank, with the best rates, lowest fees, and customer-centered approach. Local branches with a great free ATM network makes access easy. A breath of fresh air if you are coming from a regular bank.
Excellent customer service; went out of their way to help me with my move from Indiana to Ohio. Simplified the process for getting new checks and provided immediate draft checks with new address.
The car I had financed through them was totaled. They sent the loan to collections before the insurance paid on it. I was always on time with payments and I had called and told them it was totaled. Then they sent one of their attorneys …
Truly the worst banking experience I have ever had. Im not trying to be a jerk or anything. This bank is just years behind others in tech, apps, payments and customer service. I have had to use this bank for 2 different car loans from a car dealer… I will not use them again.
Love. Love. LOVE this bank! Great interest rates!!! Friendly staff. They are always ready to answer any of my questions in person or over the phone. If I hadn’t already been with my main bank (Huntington) the I would definitely be using …
I have been a of GE Credit Union for a very long time. Over the years as a member I have received different types of services, everyone has always been very helpful, very professional and always friendly.
I have been with GEFCU for over 40 years they have very poor service everthing is now automated so that now system tells you one thing but does something else with the excuse that it is policy! Avoid using the people I will discontinue my association with GEFCU!!!
GECU has complicated, time consuming
Practices and procedures. But they are old time “careful” with our money. Changing banks is not anymore an option I would want to consider…so I’m stuck in this marriage.
Let’s start off by saying that I have used GECU since 2013 and have had the worst experience with a bank ever with them. When i first opened my auto loans I was told that I had a 15 day grace period, that if I were to pay my payment with …
I will never work with this company again. Was sent to collections after consistently making payments on a vehicle that they failed to mention they changed their account numbers so none of my payments were accepted (after 8 months of …
GECU is a diverse credit union that does everything you want from a lending institution. I been a satisfied member for 42 years.
Whatever you do, DO NOT BANK WITH GE.
We’ve had nothing but bad experiences since adding a car loan with them. From …
Had a car loan that got paid off 22 months ago, was never released because the departments in this company can not talk, and cost me $1200 this passed weekend with me not being able to sell my car. They had no one able to fix this on Sat. …
I’ve been with GE Credit union since I was a teenager, I am currently 59 and bank several other credit unions.
Over the year and currently GE has given me the most terrible experience and …
Our experience on home loan and mortgage management has been stellar. We recently had some home damage which was covered by insurance but it needed a lot of help from GE CU’s mortgage folks to get the check cashed. Tony Geluso and Evendale Branch Manager Stephen Taylor personally stepped in to help. Amazing!
The branch I frequent has just opened a new office. Two ITM’s are available for drive-up convenience. At lunch time early in the week, I tried to use one to make a withdraw. With no explanation, my request was denied. Knowing that my …
If you have a choice NEVER go to GECU, especially for a car or anything concerning money. I missed payments and my car was repoed, mind you I’ve had this car since 2015 and have a history of missed payments and then paying in full with no …
With AmEx and many other credit cards, customer service is immediate and the first person you speak with has access to see your account and to provide assistance. NOT THIS VISA CARD. Otherwise, my experience with general banking is great. …
Very helpful staff when it comes to applying for a home equity loan which can be a rather complicated process…
I have 2 car loans thru the credit union. I got laid off because of the Corona virus so I applied to miss 3 months of payments till my unemployment started. Ive never been in this situation before and have always made my payments in full …
UPDATE: The last time that I contacted the credit union about my insurance, I was lucky enough to get someone that listened to my concern about this issue and looked at my account. It turns out that something was set up incorrectly in my …
I have been a member of G.E. Credit Union since 1979. I have bought many cars, a couple of motorcycles and taken who knows how many loans for all the things that life has thrown my way. I also have a credit card, and checking account at …
Horribly slow and terrible customer service. They advertise amazing products but, good luck completing any kind of application process.
I recently obtained a mortgage through this credit union, and if I had to describe this credit union in two words, they would be “slow” and “unorganized”. The loan officers made several mistakes during the process by failing to fully read …
I have been a member of GE Credit Union for more than 20 years and their Customer service and their suite of Business and Financial Services along with other services available to their members have been outstanding. Will continue to use GECU
Absolutely avoid this bank, I have a car loan where I changed/moved states and without notifying me they added a $1700 ‘insurance’ for the car. The car still had insurance on it, but the additional money was still added to the loan without …
Do NOT do business with this credit union. If I could give 0 stars, I would. I tried to pay off my loan online. I received a message saying I needed to call the credit union. I called and Chelsea stated that I had to either mail a check or …
Excellent banking system. Friendly personnel, interest rates on loans are reasonable, and maintains a variety of saving options, including money market accounts, CD’s, etc. Available financial planning and legal experts are an asset. …
Id give zero stars if i could to start with. First off i have had many loans and a savings account with the credit union for some time. I decided to get a credit card for me and my wife. Boy that was a mistake. After only having the card …
COMPLETELY SATISFIED WITH OUR VISIT. REP. BRUCE BARTKO DID AND EXCELLENT JOB IN ALL THE INVESTMENT ITEMS OF OURS THAT NEEDED UPDATING AND CHANGES. HE WAS MOST HELPFUL AND EXPLAINED THE BEST WAYS TO OBTAIN OUR BEST REWARDS. ETC==WE ARE …
I actually go to the GECU in Mason. It is always a great experience to go there. Every employee that I’ve come in contact with has been knowledgeable, helpful, and friendly. I put the adjectives in that order because that’s what is …
Great customer service, new bank layouts along with updating their online banking system. Best financial institute you can find in the Cincinnati/NKY area.
I currently have an auto loan through GECU. I have several questions but I can’t get through to anyone on the phone! And no, Jared I won’t be emailing you… how hard is it for you guys to answer the phone?!?
I have been a member of the credit union since 1963. They have helped
me raise 2 kids, buy a house, cars and take a vacation each year.
Knowing the GECU is their to help me if I need them is truly a blessing.
Awesome credit union….from the CEO to the local tellers. Great relationship credit union….best I’ve ever seen. I would join if I was you. They also pay the most on deposits if you have large amounts of cash. Easy loan process as well. Thanks Paula Phaeler and team for all you do!!!
Bought a used car… . Cannot get anyone to answer the phone. On hold at least 20-23 minutes and had to hang up since I was at work. The online help and the team at loan operations is about as helpful as a bag of rock.
GE Credit Union is exactly why Credit Unions are popular. Takes care of day-to-day banking needs, including a safety deposit box. No hidden fees, friendly staff. Note that since it is a credit union, some specialized banking services are not available, such as ability to cash US savings bonds.
As a 20 year member with excellent credit, I’ve really seen this place go downhill. Used to offer great loan rates (I’ve had at least 8 car and motorcycle loans with them), but now they aren’t usually competitive. What really gets me though …
Poor service. I was a 20+ year member of the GEFCU but when the pandemic shut down all the remote locations this left the West side of Cincinnati with no branches or ATMs that could fill in for the lack of a branch. To make a deposit I …
Can’t say enough great things about the credit union! I want to give an extra special thank you to John who helped me with my auto purchase! He went way above and beyond helping me find the right car, the right dealership, even helped me after hours. Best customer service hands down!!!!
They requested proof of insurance a second time during loan for no reason. Insurance company sent them proof of coverage. They forced coverage from their provider for about $1000 and knew I had my insurance [ THEIR SCAM ] . Called them May …
Very efficient. Was able to look up my account. I got money out and I was out the door. My husband and I bank at GE and we both think the make our money life just a little better. …
The GECU is a wonderful place to bank, I go in and get nothing but great customer service, and professionalism from all the departments within. I had a loan which I paid off in full from this establishment. This is a one stop shop in banking. I will recommend this bank to others in fact I already did.
We’ve had GE for a long time now for two different vehicle loans. We’ve had so many issues trying to even get through to anyone now. Anytime we try to call the workers are rude and very unhelpful plus being on hold for 30+ minutes. I will never use them again for anything.
Emma, provided great customer service, very personable. Great sense of humor 👏 👍 👌 …
Dont get a car loan here! This bank is the most stereotypical, money hungry bank you can deal with. Thats not even the problem, they are thieves. They have charged me an extra $1700 several times throughout paying my car loan. Stay away if you dont want scammed
GE Credit Union is a first class organization and has a strong focus on the Customer need. I also find them to be high in integrity, quality and customer service. I would recommend this organization for many of their specific service lines.
We have used GE Credit Union for our deposits, mortgages and auto financing for more than ten years. The service has always been very good. Many loan officers are amazing to work with and help get everything entered correctly and get a loan …
Every time I enter the credit union someone is there to assist me in my transaction. Make a big difference.
If I could chose no stars I would. The customer service is absolutely horrible. As a customer of over 25 years, I will be closing all my accounts with the credit union asap. They already lost my brand new car loan to their “processing fees”…found the same rate somewhere else and no “processing fee”
General Electric over the years they have worked with me to be a good banker. They let me try over and over again. I made a lot of money problems for my self,but GE credit union did not leave me down and out. Today l am doing fantastic with my bills and finances Thank you General Electric credit union.
Have had auto loans in the past, paid last one off and GE failed to communicate that with no loan activity the $70 that you have to have in a savings account as a member is deducted from monthly for no activity. By the time I looked at the …
I have closed 3 loans with them since May. I refinanced my house in which they held the original loan. I refinanced my car in which they had the original loan for that all so and I just co-signed on a car loan for my son. All of my banking …
Loan rates are typically good and the tellers at most locations are mostly friendly. But I would not recommend for day to day banking, most policies are rather antiquated (ie. overdraft, atm fees). As for auto loans, I moved from Ohio to …
Bruce did an excellent job of taking care of our business at GE Credit Union. He is very knowledgeable, helpful and a pleasure to deal with. …
Don’t do it. Just don’t. My auto loan will be paid off soon and then it’s good riddance!
I lost my job in the pandemic and ended up having to virtual school my child as …
They lie and will harm your credit even though your auto insurance pays off a car loan and gap coverage. Insurance took over power of attorney on the vehicle and they still try to tack on extra costs that are not owed.
Thank you Tabitha for your fabulous customer service this morning, regarding my loan services. So pleasant and kind!!! Great way to start the day!
I have been dealing with GE Credit Union for many years now and they always have that “extra” little surprise to get you something better and to make your day worth smiling about even when times are tough. Other finance companies I have …
We have been members of the GE Credit Union for more than 50 years!
Very pleased. Love the numerous locations they have now.
Thank you, GE Credit Union. Having available ATM’s without fees in multiple locations is also a great service.
I had a great experience with GECU! Every employee that worked with me were professional and courteous. I would definitely recommend them to anyone seeking financial assistance.
I used to be very happy with the the customer service that I was getting from General Electric Credit Union but a couple of years a couple of years ago they soured me on their bank, due to the fact that they allowed a check (that I let sit …
I have been a customer for many years. Was very happy with this credit union, great service, great offers, % rates were fantastic. These past 2-3 years customer service has gone down. Like no one really cares anymore. I have asked over and …
Can never get ahold of them. They always send my loan payment back and ask for a late fee, terrible service.
This bank has terrible customer service, they don’t provide a grace period when your account is overdrawn (even after sending the charge back), and they make the customer do more work than they will to fix an issue. My husband and I will be moving to a different bank. GECU is not worth the hassle and I don’t recommend.
GM! I get to have Amazing Service at the GECU at the Evendale Location.
I and My Husband has been Members for Years. Thank-You
I waited 51 minutes and never got a hold of a customer service representive. On the 1800 number.Called local Cincinnati number…waiting again probably another hour. Why would you have customers wait hours for a question…I’m a new customer.I’m sorry but I don’t like spending hours waiting to talk to someone.
I have not had online access to my credit card account for 3 months so I can make a payment. Now they have charged me a late fee and I have to call every time or go into a location just to make a payment that i should be able to do online …
Wright patt is a better credit union. GE scares me with how often my money is out of reach.
A couple years ago to a couple decades ago, I would have given the CU five stars. Easily. I kept them as a bank while living out of town/out of state, and did so without issue. …
This credit union forces collateral protection on their vehicles but back dates it. I have insurance and have always had insurance but because my policy didn’t meet all of their criteria, they forced a collateral protection policy to cover …
I have dealt with GECU for over 5 years. I had 5 year CD maturing on 7/25/22. I went into their new branch on Foster Lane in West Chester.
I met with Jessica Steiber. I decided to put $100K into a new 1 year CD and the …
Save yourself the trouble and bank through someone else. Do not accept a loan from here. June 2nd I called to make my final car payment. I got a collection notice in the mail instead of the title to my car. Long story short, I was informed …
We have our truck financed here the service was ok. We would have felt better if we could have went to an office to discuss our account rather than standing at the front desk with other people listening on with no privacy.
DO NOT GET YOUR LOAN HERE!!!
What a nightmare! Parked the car in a semi lot for 2 months to drive over the road. I let insurance lapse for 2 months and they charged me $300. Ok, fair …
In my own experience, I found their loan processes to be pretty smooth for the most part, minus some very confusing online account set up instructions. But once past that, no issues. The only major issue for me (and I’d suspect others) is …
GE Credit Union is really fantastic to work with. I’m always impressed with their customer services, their range of offerings, their educational programming, and general friendliness. I believe they have maintained a great balance of …
When I visit GECU, everyone is friendly, smiles light up their faces as well as mine and I feel very special to them. I would refer anyone to GECU instead of a local bank. GECU has a lot more to offer. Go visit! You won’t be disappointed
It was a little rocky to start but we did receive five star service after the smoke cleared. Going to set another appointment this week with the same representative. Great representative we have G.E.! Bravo G.E. !
Hands down the worst bank I’ve been too. Lines were outrageously long, I counted over 18 people waiting with almost no line movement or urgency. The location is hard to get to, they also have a location listed 6 minutes from here that drops you ge aviation parking lot with no bank in site.
This is the worst banking company I have ever worked with. Their website is difficult to use, you cannot speak to a real person on the phone, they want you to message them. The website is awful. I warn people to stay away from GECU. Cannot …
One star is one too many. The worst customer service I have ever experienced. Hold times are ridiculous and sometimes no one ever answers. The call back feature is a joke, no one calls you back. I am reporting GE Credit Union to the BBB.
Been a customer for decades. We have always had great one-on-one customer service with attentive and professional detail at this location. We much prefer GEFCU over any other Bank or Financial Institution in the Tri-State.
We like working with the GE Credit Union as they are very friendly and helpful. We never feel scammed like we do with some other financial institutions. We have been with them for over 30 years.
I transferred over $800 into my account to pay for new brakes and rotors, but had to cancel my appointment because the transfer cleared but it was taken back. Upon further review this happened multiple times with other transactions. The …
Can’t payoff your auto loan online, but they will take your money anyway! My wife tried and it said it didn’t go through because they don’t allow payoffs online. I called and did it over the phone. The next day I found out that the …
Had a direct deposit payment scheduled to go through day after I transferred my loan to a different credit union. Was told it would be 10 business days to receive my money back. I called after 11 business days. They claim the check was …
Terrible company to work with. They have been the biggest headache for the last 7 years. Rude customer service, even more rude management. I’ve been an amazing customer over the last 7 years, and when the pandemic hit, I eventually lost my …