(Translated by Google) My son signed a contract with hcoa fitness and you had those accounts when my contract ran out I did not return because they did not inform me that I had to send a letter to leave Baja I went to hcoafitness in humacao …
So I made the mistake of signing up for a credit card about 18 months ago. After getting a bill and them showing a balance on my credit reports before the card even arrived I called them and spoke to phone agents who barely speak English. I …
Awful people who have reported a account on my credit for over two years and when I try to get verification or get something resolved as far as my account no one knows what’s going on
Genesis FS is the worst company tyo deal with by far. DO NOT GET A CREDIT CARD from this company. I don;t care how much you need credit etc. This will be a nightmare for you. When there is an issue they will give you nothing but a …
Worst place we’ve ever had to do business with. Shady and unprofessional and they change your bill and minimum payments without informing you. Never working with them ever again. Wish I could put zero stars.
Very shady and unethical practices, management changes mind on a whim to “going a different route” after agreements have been reached. They don’t care, business is business I guess. If II want to work with a corporation that has the mindset …
Worst company ever! Trying to get a hold of them without an account number is impossible and the website they have offers no other way to reach them. Hope the company burns down and goes bankrupt!
They took a payment out of my account without my knowledge and then asked me to stop taping the call. I told them I was going to cancel, send a money order for the payment and if I am charged for anything else, I will sue them.
The worst credit lender you will ever come across! Customer representatives misinform you then let you deal with the consequences as a customer. Totally ruined my credit right before purchasing my 1st home. If you see Genesis run the opposite direction.
Never heard of them before. Not sure how they got a hold of my account info but they started pulling money from my account! Disputing the transactions with my bank now.
Worst customer service I’ve ever had. I used them when I had student loans and a small loan for an applience and it had been an absolute nightmare. I am being double charged and charged an insane amount of interest and late fees, WHEN I WASNT EVEN LATE. Steer clear of this company!!!!
Charged my card somehow even though I’ve never ever heard of this company and I live in Illinois. Been calling the buissness for 2 hours yet still no answer. This is absolutely pathetic to run a company like this.
They are so bad after I completely payed off the bill they told me I still have $ left to pay! They have HORRIBLE service, the google rating says it all. I would give them 0 stars if I could. Its a SCAM don’t sign up!!!!
This company sent my husband an advertisement and then activated the account without his permission. Now I have to pay or they will screw his credit. Anyone know of a federal complaint department that I can file with?
Purchased a gorgeous ring from KAYS JEWELERS and the payment process used to be easy. I just called the number they provided and made my payment through the automated system. They’ve recently changed that all up without informing anyone. …
This company is a FRAUD a does predatory lending. I was quoted a 0% 6 month with mattress firm. After submitting the application and them doing a HARD PULL to my credit they said I have no 0% and the loan would be for 34.9% from day one. …
Wow… my experience with them so far has been less than stellar. My date of birth AND social security number were messed up, so they want me to fax them my License and SS card. Heck no. I asked if I could email a scan in a PDF, she said …
This company is so unethical it’s not funny. They lumped my last transaction with an over the limit fee specifically to cause the over the limit fee. My balance was $260 I made a $32 purchase, instead they ran a $60 purchase with a $28 over …
this company has the worst customer service i have ever had to deal with. with that said i make my payments on time or before due date and pay a little extra.. i made an over payment and still had a credit left on the card but no….i cant …
This company deserves -10 stars in my opinion! My husband opened a Zales card back in 2016 when he bought my engagement ring and wedding band. He would use it 2-3 times a year to buy me jewelry as a gift. It switched from another company to …
If I could give them a negative 5 stars I would, they are the worst company I have ever dealt with. I have a card through Indigo one of the services they offer here. Calling customer service is like making a direct call to the middle east. …
They over charge you even when you paid your balance in full then charge you an over the limit fee. My account was paid in full 2 days before the grace period and they still charged me . They are money hungry and don’t care about their …
For my first payment I set up autopay through their website. It didn’t work and I had to do two different phone calls to set it up because as nice as their representatives are, they don’t actually do anything. …
I can’t imagine this is a place I would want to do business with. I have been receiving their mail for 4 years; taxes, bankruptcy notices, bills, even checks made to them and test runs that THEY SENT to our address, which is not their …
Dont like anything about this company and here is why
This is the second time I have made my credit card payment via Money Gram(instant payment) and it has been 3 business days and my payment of 222.61 has not been …
I opened an Indigo credit card in August of 2018, paid the annual fee and immediately requested the account to be closed within 65 days after discovering this bank is low-level subprime. My initial limit of $300 was ridiculously low for my …
I have requested several times and several months of nonsense to get clarification with my account. Balance is paid in full and every time I call I get hung up on.. my next step is to file a claim.
Scammers tried to email me to sign up… even the email looked suspect do not get with this company or get a Indio card(closed it as soon as I got approved did no deposit payment make sure you pay nothing to open the card or they will get you for everything you got!
This company which i had never heard of nor signed up with withdrew over $630 from my bank account. When i called them to try to get this stopped they refused to help me because i didn’t have an account with them. No matter how many times …
Did a hard inquiry when they said they wouldn’t, and then all of a sudden it appears on my credit report. I get an email asking for my driver’s license and social security card copies to be mailed or faxed. I’ve never had to do that so I …
DO NOT EVER GET ONE OF THEIR CREDIT CARDS! HIGH INTEREST, NO CREDIT LIMIT INCREASES EVER, AND AWFUL OUT OF COUNTRY CUSTOMER SERVICE WHO LIES AND DOES THE ABSOLUTE BARE MINIMUM FOR A PAYCHECK. BEWARE!!! …
As soon as my account is paid off I’m closing it down…added my wife to the account after 20 plus yrs of having the account myself then she ended up opening an account with the same store but threw another bank . So now they saying I can’t …
I too am seeing similar comments to my issue. Called a customer service number today and got someone’s voice mail as they are closed on Saturday. Called another customer service number and went through the voice prompt system and then …
I had to delete my prior negative review and I hope those who are struggling right now with this company as it appears to be a mis understanding. I was able to receive a personal call from the CEO on a Saturday evening. I took a chance, …
Absolutely the worst customer service I have ever worked with. Cannot help you with anything and will not call you back when promised a call. They also charge random amounts to your account with no reasoning and will not allow you to do …
ZERO STARS!! Do not do business with this company. I paid my credit card on time every month until I lost my job, and even then I only missed one payment. I started working AND made all of my payments , 3 months in, I get a Transunion alert …
Zero stars!!!!!! I have had my account for over 4 years with great usage and carrying no balance monthly. I called and spoke to representative Brittany (with a baby crying in the background), and was told the annual fee of $99 would not be …
I give them 1 start because I applied for a card from an email I was sent and they denied me, no big deal except for the reason, they said I had a zero credit score from TransUnion which is wrong, I have a 646 score from TransUnion. So …
TRUE RATING IS 0. Have AUTOMATIC payment posting late EVERY MONTH SO THEY CAN ASSESS LATE FEES. Absolutely ridiculous!!!
Agent says problem is fixed, but NOT fixed 7 months later!!!
The recruiter “chase mays” was rude during the phone interview. If you don’t hear them they proceed to get smart and hang up on you. Then immediately send you a email saying they chose to pursue other candidates.
Some of the worse customer service i have ever dealt with.. Made a payment for $80 on my account thinking the company would pull the full funds all at once. I was wrong ended up pulling $60 out of the $80 over a week and a half time frame …
I made my first payment but it’s not showing up they loaded me $3000 i paid My $150 payment and now my loan went up to $3125.62 So where is My $150 go next month there saying i have to pay $301.45 I’m being billed $29fees plus and interest …
Cannot get website to submit payment. Finally get a phone number where someone finally gets on the line and after 30 min she tells me she cannot find the acct and I should call back and start over with someone else cause her computer won’t …
I opened my account up May 10, 2022 and today I received a letter saying effective immediately my Indigo MasterCard has been closed due to inactivity! I have never in my life had this to happen with any credit card company I’ve ever dealt with. This is Ludacris. I would never deal with this card again.
Found two cards opened fraudulently using my personal information with this company on my credit report despite having a fraud alert on all 3 of my credit files! When I contacted the company to let them know I was hung up on by two …
Glad to announce today I closed all cards I had with this company. They closed one of my accounts with no warning. When I reached out to them they stated it was due to inactivity. When I asked for a definition of inactivity and explained I …
This card is an absolute nightmare. I got it in the mail to boost my credit score. I used it. I made payments. Trouble started when I made payments, they recorded the payment as received. When I went into my bank account the money had never …
It’s only a 1 star review because you can’t leave a no star review.
If you read a good review here, go back and read it again. Look at the sentence structure. The person on the phone isn’t in the United States and neither is the …
(Translated by Google) My son signed a contract with hcoa fitness and you had those accounts when my contract ran out I did not return because they did not inform me that I had to send a letter to leave Baja I went to hcoafitness in humacao …
So I made the mistake of signing up for a credit card about 18 months ago. After getting a bill and them showing a balance on my credit reports before the card even arrived I called them and spoke to phone agents who barely speak English. I …
Awful people who have reported a account on my credit for over two years and when I try to get verification or get something resolved as far as my account no one knows what’s going on
Genesis FS is the worst company tyo deal with by far. DO NOT GET A CREDIT CARD from this company. I don;t care how much you need credit etc. This will be a nightmare for you. When there is an issue they will give you nothing but a …
Nasty, hell on earth.
Will never do business again.
The most terrible costumer service!!!!…4 months and they cant get my address right..
beware of this credit card company do not open an account with them(indigo master card)
In process of filing a law suit against this company, please reply to this if you are interested in joining it.
Go elsewhere. Seriously! Worst financial company I have ever dealt with. So corrupt too.
One have to be extremely desperate to pay 34.9% finance to any company. This sounds like a mafia style lending.
Horrible customer service and a complete scam. Do not engage in business with this company.
Excellent place to work!
Canceled the card a year ago and just got a yearly $99 fee bill in the mail!!! Corrupt!!!
The most worthless company in America they can’t get your address and this problem is still 2020
Slow to report to credit bureaus, slow to release funds back on account. Everything is outsourced. F this place
This is the worst and the bottom of the barrel creditor! They should not be in a business capacity. Their customer service is condescending at best.
I paid off my balance in full then they sent me another bill for interest which was added after I paid it off.
Worst place we’ve ever had to do business with. Shady and unprofessional and they change your bill and minimum payments without informing you. Never working with them ever again. Wish I could put zero stars.
Very shady and unethical practices, management changes mind on a whim to “going a different route” after agreements have been reached. They don’t care, business is business I guess. If II want to work with a corporation that has the mindset …
Very Bad Credit company, stay away from these scammers.
Worst company ever! Trying to get a hold of them without an account number is impossible and the website they have offers no other way to reach them. Hope the company burns down and goes bankrupt!
They took a payment out of my account without my knowledge and then asked me to stop taping the call. I told them I was going to cancel, send a money order for the payment and if I am charged for anything else, I will sue them.
Stole $530 from me. I’m only 16 how can anyone do this? Can’t believe I’m getting credit card fraud in high school. Worst people ever.
The worst credit lender you will ever come across! Customer representatives misinform you then let you deal with the consequences as a customer. Totally ruined my credit right before purchasing my 1st home. If you see Genesis run the opposite direction.
Please steer clear of predatory credit cards, immediate charges on card for them.
Never heard of them before. Not sure how they got a hold of my account info but they started pulling money from my account! Disputing the transactions with my bank now.
Worst customer service I’ve ever had. I used them when I had student loans and a small loan for an applience and it had been an absolute nightmare. I am being double charged and charged an insane amount of interest and late fees, WHEN I WASNT EVEN LATE. Steer clear of this company!!!!
Charged my card somehow even though I’ve never ever heard of this company and I live in Illinois. Been calling the buissness for 2 hours yet still no answer. This is absolutely pathetic to run a company like this.
They are so bad after I completely payed off the bill they told me I still have $ left to pay! They have HORRIBLE service, the google rating says it all. I would give them 0 stars if I could. Its a SCAM don’t sign up!!!!
This company sent my husband an advertisement and then activated the account without his permission. Now I have to pay or they will screw his credit. Anyone know of a federal complaint department that I can file with?
Purchased a gorgeous ring from KAYS JEWELERS and the payment process used to be easy. I just called the number they provided and made my payment through the automated system. They’ve recently changed that all up without informing anyone. …
This company is a FRAUD a does predatory lending. I was quoted a 0% 6 month with mattress firm. After submitting the application and them doing a HARD PULL to my credit they said I have no 0% and the loan would be for 34.9% from day one. …
My experience with Genesis Financial Solutions was great. The service and loan receiving process was seamless and fast.
Wow… my experience with them so far has been less than stellar. My date of birth AND social security number were messed up, so they want me to fax them my License and SS card. Heck no. I asked if I could email a scan in a PDF, she said …
This company is so unethical it’s not funny. They lumped my last transaction with an over the limit fee specifically to cause the over the limit fee. My balance was $260 I made a $32 purchase, instead they ran a $60 purchase with a $28 over …
this company has the worst customer service i have ever had to deal with. with that said i make my payments on time or before due date and pay a little extra.. i made an over payment and still had a credit left on the card but no….i cant …
This company deserves -10 stars in my opinion! My husband opened a Zales card back in 2016 when he bought my engagement ring and wedding band. He would use it 2-3 times a year to buy me jewelry as a gift. It switched from another company to …
If I could give them a negative 5 stars I would, they are the worst company I have ever dealt with. I have a card through Indigo one of the services they offer here. Calling customer service is like making a direct call to the middle east. …
They over charge you even when you paid your balance in full then charge you an over the limit fee. My account was paid in full 2 days before the grace period and they still charged me . They are money hungry and don’t care about their …
For my first payment I set up autopay through their website. It didn’t work and I had to do two different phone calls to set it up because as nice as their representatives are, they don’t actually do anything. …
I can’t imagine this is a place I would want to do business with. I have been receiving their mail for 4 years; taxes, bankruptcy notices, bills, even checks made to them and test runs that THEY SENT to our address, which is not their …
Dont like anything about this company and here is why
This is the second time I have made my credit card payment via Money Gram(instant payment) and it has been 3 business days and my payment of 222.61 has not been …
I opened an Indigo credit card in August of 2018, paid the annual fee and immediately requested the account to be closed within 65 days after discovering this bank is low-level subprime. My initial limit of $300 was ridiculously low for my …
Is there a zero star button?!
This is BY FAR the worse company I’ve ever met! I purchased my beautiful wedding …
I have requested several times and several months of nonsense to get clarification with my account. Balance is paid in full and every time I call I get hung up on.. my next step is to file a claim.
Scammers tried to email me to sign up… even the email looked suspect do not get with this company or get a Indio card(closed it as soon as I got approved did no deposit payment make sure you pay nothing to open the card or they will get you for everything you got!
This company which i had never heard of nor signed up with withdrew over $630 from my bank account. When i called them to try to get this stopped they refused to help me because i didn’t have an account with them. No matter how many times …
Did a hard inquiry when they said they wouldn’t, and then all of a sudden it appears on my credit report. I get an email asking for my driver’s license and social security card copies to be mailed or faxed. I’ve never had to do that so I …
DO NOT EVER GET ONE OF THEIR CREDIT CARDS! HIGH INTEREST, NO CREDIT LIMIT INCREASES EVER, AND AWFUL OUT OF COUNTRY CUSTOMER SERVICE WHO LIES AND DOES THE ABSOLUTE BARE MINIMUM FOR A PAYCHECK. BEWARE!!! …
As soon as my account is paid off I’m closing it down…added my wife to the account after 20 plus yrs of having the account myself then she ended up opening an account with the same store but threw another bank . So now they saying I can’t …
I too am seeing similar comments to my issue. Called a customer service number today and got someone’s voice mail as they are closed on Saturday. Called another customer service number and went through the voice prompt system and then …
Randomly pulled a hard credit inquiry without my consent. Scammers, have never worked with these people. They won’t pick up the phone.
I had to delete my prior negative review and I hope those who are struggling right now with this company as it appears to be a mis understanding. I was able to receive a personal call from the CEO on a Saturday evening. I took a chance, …
Absolutely the worst customer service I have ever worked with. Cannot help you with anything and will not call you back when promised a call. They also charge random amounts to your account with no reasoning and will not allow you to do …
ZERO STARS!! Do not do business with this company. I paid my credit card on time every month until I lost my job, and even then I only missed one payment. I started working AND made all of my payments , 3 months in, I get a Transunion alert …
Zero stars!!!!!! I have had my account for over 4 years with great usage and carrying no balance monthly. I called and spoke to representative Brittany (with a baby crying in the background), and was told the annual fee of $99 would not be …
I give them 1 start because I applied for a card from an email I was sent and they denied me, no big deal except for the reason, they said I had a zero credit score from TransUnion which is wrong, I have a 646 score from TransUnion. So …
TRUE RATING IS 0. Have AUTOMATIC payment posting late EVERY MONTH SO THEY CAN ASSESS LATE FEES. Absolutely ridiculous!!!
Agent says problem is fixed, but NOT fixed 7 months later!!!
The recruiter “chase mays” was rude during the phone interview. If you don’t hear them they proceed to get smart and hang up on you. Then immediately send you a email saying they chose to pursue other candidates.
Some of the worse customer service i have ever dealt with.. Made a payment for $80 on my account thinking the company would pull the full funds all at once. I was wrong ended up pulling $60 out of the $80 over a week and a half time frame …
I made my first payment but it’s not showing up they loaded me $3000 i paid My $150 payment and now my loan went up to $3125.62 So where is My $150 go next month there saying i have to pay $301.45 I’m being billed $29fees plus and interest …
Cannot get website to submit payment. Finally get a phone number where someone finally gets on the line and after 30 min she tells me she cannot find the acct and I should call back and start over with someone else cause her computer won’t …
I opened my account up May 10, 2022 and today I received a letter saying effective immediately my Indigo MasterCard has been closed due to inactivity! I have never in my life had this to happen with any credit card company I’ve ever dealt with. This is Ludacris. I would never deal with this card again.
Found two cards opened fraudulently using my personal information with this company on my credit report despite having a fraud alert on all 3 of my credit files! When I contacted the company to let them know I was hung up on by two …
Glad to announce today I closed all cards I had with this company. They closed one of my accounts with no warning. When I reached out to them they stated it was due to inactivity. When I asked for a definition of inactivity and explained I …
This card is an absolute nightmare. I got it in the mail to boost my credit score. I used it. I made payments. Trouble started when I made payments, they recorded the payment as received. When I went into my bank account the money had never …
It’s only a 1 star review because you can’t leave a no star review.
If you read a good review here, go back and read it again. Look at the sentence structure. The person on the phone isn’t in the United States and neither is the …