Genesis HealthCare System (OH)

Genesis HealthCare System

We are a not-for-profit organization that operates a hospital in Zanesville, Ohio, and several affiliated health care organizations. As a regional … See more

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Genesis HealthCare System (OH) Contact Details

Genesis HealthCare System (OH) Reviews ( 78 )

  1. Hurting for money and charge people for something that didn’t even happen. It won’t hurt you guys but I’ll never step foot in a Genesis building again. I’ll go where people actually care about you and your family.

  2. We were there last night because my nephew broke his thumb the staff was very friendly tworads us. The hospitals up here need to go down there and take notes on how to treat people.

  3. I had to go to the er and saw dr Sam zerkle,5 stars dr Sam.I wish he had a private practice so he could be my permanent dr. Very friendly and caring.

  4. Absolutly terrible I’ve been here for 8 hours now for my pregnant wife we started by waiting 5 1/2 hours in the waiting room for her abdominal pain and bleeding (extremely worry some when pregnant) we’ve now been here 8 hours and so far all …

  5. It is hit or miss with this place. Sometimes they are pretty helpful, other times its a waste of time to go. Billing department is mostly terrible. My experiences have generally improved over the last several years.

  6. If you aren’t among the wealthy or have insurance, you’re better off dying. As soon as they find out they can’t milk any money out of you, they’ll tell you you’re fine and charge you for imaging and testing regardless. Shout out to my testicle that’s been infected for three years that was supposed to “go away in a couple weeks”.

  7. Where is a person to start when being at the emergency room and you are supposed to be safe and with understanding doctors, nurse or any of the staff….well that’s what I thought too, however over the last year and some months I’ve had …

  8. Don’t take your friends and family here better off taking them to Columbus. Gave my friends aunt 1 week to live took her to grant hospital in Columbus and a week later she’s better than ever and getting released soon. Dr. Hernañdez needs more medical training

  9. I have tried on many occasion to apply for a job as a nursing home administrator with Genesis and I have been either ignored or turn down on multiple times stating that Genesis Is “going with a candidate who is qualifications more closely …

  10. Absolutely terrible!!! Nurses and stnas have no idea what they are doing. The technology and equipment are not nearly as advanced as city hospitals. Terrible care. My uncle has done back and forth to this hospital god knows how many times …

  11. Sick and waiting? Unless you go in with definite cardiac symptoms plan to continue waiting. Not enough rooms and doctors to handle the flow of patients in a reasonable time frame. Good for hospital’s financials but terrible for patients.

  12. The Er., is a disaster . And it’s also a Trauma center? That’s good for Zanesville and surrounding areas especially if they can crack a chest open and give the correct care. I personally don’t think much of the staff of Genesis …

  13. With zero explanation and no reason given the psychiatrist at Genesis declined to admit my son who is 7 years old, suicidal, homicidal and extremely out of control. The RN at Holzer and Jackson Ohio called every Psychiatric Hospital in …

  14. First came here for the OB/GYN when I was pregnant and then for when I was in labor and gave birth. Nothing but great experiences! Now I’m here with my 11 month old and the staff has been so friendly to my family and my daughter especially!

  15. I had called in search for information on my mother who had been admitted to the emergency room with a possible stroke. I was trying to reach her room phone. Well I wasn’t sure what the number was so I googled Genesis hospital and this …

  16. I sat in there for 4-5 hours last night with an IV in my arm I jist had a major surgery 11 days ago an I’m having trouble with my stomach an they just left me sit in pain for hours i was in tears…then when i asked how long it was gonna be …

  17. I will never ever take my daughter here again i will now be taking her to childrens.. I took my 7 week old daughter here because she was sick and they told me she had upper respitory infection but there was nothing they could give her. Keep …

  18. Much better than in years past. The pavilion lab staff are less then friendly or helpful. Excellent & caring ER staff. Much better Dr’s then the hospital has been known for in the early 2000’s

  19. I would like to know how in the hell a Dr can be exactly 2 hours late for 2 appointments 2 weeks in a row. The 1st time okay maybe something came up but the 2nd time we were scheduled 1st appointment at 6:45 and at 8:10 the nurse said he …

  20. My wife had a baby here a couple days ago and it was the most caring, professional hospital visit ever of all time. Every nurse asks what they can do for you before they ask to run any tests. Awesome people. Really can’t say enough.

  21. Fiancé came in for swelling of the tongue and trouble breathing. That was at midnight on Monday night. They admitted him and by 11:10am, the very next day, he has yet to see a dr. He has had no food and is not allowed any fluids not even …

  22. The staff has no idea what they are doing and it seems like they do not really want you there. I hurt my back at work and was taken to the hospital. I told them I did not want drugs just wanted to know what was wrong and how to fix it. I …

  23. 10/10 would not recommend going to Genesis. They have no competition in the area, so their care is very poor. They have zero compassion. I recently had a life threatening experience because of malpractice I received while in their care. I …

  24. I dont even know where to start to say how much Genesis hospital is not even worth a one star. From taking a family member to the E.R. after having complications due to Covid. One of your finest Doctors ( ? ) came to room , which he stood …

  25. After spending 2 hours waiting with my son to be seen with a possible kidney stone we decided to seek other medical treatment. I was treated very disrespectfully when I questioned how long it would be. Also they now take your temperature …

  26. At 23 weeks pregnant, and after dealing with debilitating heartburn for the last month, I decided to seek care at Genesis’ Emergency Department in the middle of the night last night. I felt like I hadn’t been heard at myprenatal …

  27. My sister was having outpatient surgery. The schedule board showed her status while I waited. I could see when she was in surgery, was moved to recovery and was back in her room. The surgeon met me in a private conference room once she …

  28. I want to share my experience with the One contact policy in the ccu People who cannot stay days at the hospital who are out of state and need to make the decision about when and if they need to come and can have no direct communication …

  29. Not too sure of why all the hate. I’m not even from Ohio, but had the best ER experience in my life. Staff was polite, bubbly and friendly. Some liked to joke,and i like to joke too because laughter is truly the best medicine. Went from …

  30. Don’t get a colonoscopy by Dr Young! I ended up in the hospital because he perforated my bowel. The hospital is backing their Dr!! They are holding ME responsible for medical bills incurred AS A DIRECT RESULT of this Dr’s negligence!!!

  31. I decided to have a tubal ligation & was sent to veteran OBG, DrHothem, had tests at the pavilion & for surgery was sent to alternacare. They had no problem working around my busy work schedule for the multiple appointments I had to attend. …

  32. If I could give it less than one star I would. I would not take my cat here. Besides shoddy and downright dangerous patient care they have tried to kill me at least three times as an inpatient (not me giving right meds, not bothering to …

  33. I was in so much pain going in . found out I had fluid in my abdomen. They were quick to get me in surgery to place a drain tube . Next day surgery again to place stent . Loved my Nurse’s an the Tech’s were awesome. Best experience being in the hospital ever..

  34. I like the care my mom gets with Dr. Parekh, however, the wait time is unbelievable every visit and today the office visit (1.5 hours in waiting room, 20 min in exam room before doctor entered) should have been a phone call about the …

  35. I went to Genesis ER twice in 7 days I lost my vision and went blind.
    They didn’t believe me and sent me home twice. Treating me like I must be wrong. First time saying sinuses, second telling me I was looking at them in their …

  36. Took my fiancée here to be treated for an extreme stomach issue, she’s left to sit in the waiting room for six hours (from 8:30pm to 3am) and all they did was put an IV in her arm and sent right back there to sit down with no explanation as …

  37. This hospital system is quicky losing my trust due to recent experiences. The system seems to be more of a business first rather than a patient first approach. Phlebotomists’ seem to have free reign of the halls and are constantly drawing …

  38. I had a great experience at Genesis in the Emergency Department. The staff was kind, the room clean, service was quick, and the physician was thorough. For a rural hospital it’s well updated as far as equipment and aesthetics is concerned.

  39. pretty lousy. Up to date equiptment but poor atitudes. I GOT HIT BY A SEMI IN THE MIDDLE OF THE NIGHTAND RELEASED BEFORE THE MORNING. THEY ARE PREJUDICE AND JUST DOWN RIGHT RUDE. UNLESS YOU HAVE TO BE SEEN AT THIS HOSPITAL I WOULD GO …

  40. I can only rate based on my ER and 3 East experience. I felt every healthcare professional I encountered listened to me. Also, explained things to me in a way I understood. During this experience, I was pretty sick with a very high WBC …

  41. Actually I give minus 5 stars .. I have been sick for a year now and the first time I came into your er I was refused a blood test refused antibiotics and my neck xray somehow came back as a lung xray and and told that I didn’t have …

  42. My father-in-law was admitted with (allegedly) Covid. Genesis put him on the dangerous (but lucrative) remdesivir-to-ventilator treatment. As his condition worsened, my wife called the doctor, pleading with him to try actual promising …

  43. My mother went in for a Stent procedure should have been an in and out procedure. Things went very wrong the vascular surgeon was overly confident and arrogant. I believe if I would have kept her in zanesville she would be dead now instead …

  44. I tried to rate the hospital “0” but that wasn’t available! They don’t deserve a 1 rating. This is the worst hospital in “all” ways.!” I live 5 minutes away and I go to Columbus hospitals due to the “mistakes” they have made when treating …

  45. I was treated very poorly buy the radiology staff. I Had a goiter and a very enlarged thyroid that was pouring thyroxine out I was acutely ill and had to make several trips a week over to Zanesville from Lancaster. The doctor was great, the …

  46. I’d give them a 0 if I could. Dumbest policies for maternity I have ever seen!! Drove a hour and a half to see my newborn cousin and they won’t let me take my daughter back because she’s not the babies sibling. Also, my aunt, baby is her …

  47. Dr Matthew Craig has been such a great surgeon. From the first office visit to post surgery he is THE GOAT! He takes his time to explain everything and is just so caring and friendly. So nice to have a surgeon that is not rushing things. …

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