Genova Diagnostics is the global leader in medical diagnostic testing, with physicians and patients all over the world using our tests and distributors … See more
Read More| Friday | 8:30AM to 6:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 6:30PM |
| Tuesday | 8:30AM to 6:30PM |
| Wednesday | 8:30AM to 6:30PM |
| Thursday | 8:30AM to 6:30PM |
63 Zillicoa St, Asheville, NC 28801
Best specialty lab company on the market.
Samantha bryant that works there told me that that they don’t do a very good job under testing I wouldn’t trust any testing from them
Sketchy billing. Was told I was going to pay 171 for my test, they followed up months later with an additional 141 dollar bill. Will no longer use their testing with my doctor.
Received thousands of dollars from my insurance company and $800 from me. Still coming after me for $40, during a pandemic!
Do not work with this company. Its a scam. They say uts only 1 payment of 189 for a stool kit. Then months later you get a bill for 2499.00!
Call the State Attorneys ofc to advise them of these illegal billing practices. If they’re acting deceptively/illegally about billing, who knows what other illegal activities they’re engaging in.
The reviews are true. This place is a scam. I was told it would be $139 with easy pay, but now I am getting calls from Susan saying that my insurance company requires me to pay thousands…??? I wish I read the reviews before submitting the samples.
Run. Don’t walk. Sketchy doesn’t begin to express what I feel about this company. The Doctor who sent my lab work here performed a medical procedure on me that I didn’t need. Now I don’t trust the results from this lab, either. Would you after reading all of these reviews?
I paid $129 for my testing. A little hit but whatever. I got what I thought was a bill for almost 3k. I was shocked!!! 😲 😲 😲 the $129 was meant to protect myself from further financial responsibility and leave the rest for my insurance or …
This company sells a $499.00 service on its labels but charges much more, buyer beware. They have add on’s that if chosen raise the price but don’t have what those prices are. I got charged $319.75 extra without any regard and they are …
I read these reviews after going to my doctor. I really don’t understand what these people are upset over, as my functional medicine doctor told me up front what the fee was going to be. I did pay the doctor direct, and my bill was …
I’m not sure why they’ve gotten so many bad reviews – I’ve taken many tests with them and I’m super appreciative about how these tests have enabled me to improve my health. I pay put of pocket and then my insurance reimburses me at 100%. Your doctor has to put the right CPT codes but otherwise it’s pretty straight forward. 🤷♀️ …
Love this place, they not only run diagnostic Labs but they give you a full comprehensive feedback on what all of your Labs mean. …
Yep, the bad reviews are correct. I’ve done over 11 Heavy Metal tests, and several other digestive/cortisol tests. My latest test was a Provoked urine test for Heavy Metals, and they specifically state the mL of the 24-hr urine MUST be …
As so many have noted, this business is a scam. My doctor ordered a SIBO test. I took the test and inquired about the specificity and sensitivity of the test. I received no reply. However, I was flooded with email and regular mail demanding …
What other reviewers have said is absolutely true. I was told by my doctor that this test would cost $139.00 using their ‘EZ Pay’ option. …
Stay far away from Genova Diagnostics if you can. My experience with them was TERRIBLE! By far the rudest customer service I have ever experienced. I called with questions on a bill I received and right off the bat, the rep started raising …
Their response below is appalling. Both my doctor, who could not use the test, and I reached out repeatedly for help. I’ve never been treated so poorly. Not only are they a dishonest business, with this response I know you are awful humans. …
Not surprised by the reviews posted on here and on Google. My experience with this company is a joke every step of the way. …
Test was submitted by my doctor, who said the lab would file insurance. 6 weeks later I got a letter from Genova asking for an initial payment of $179. and my credit card info, so I supposedly will not owe more than $400. after my insurance …