Genove Oil & Air provides Bioheat & oil delivery as well as residential and commercial installation/service for oil & gas heating units, water heaters, heat pumps, central A/C and ductless HVAC systems. As a complete energy company, we offer our customers modern energy efficient heating and cooling options. We take pride in what we do, making excellent customer service our top priority! Based in Waltham, serving Eastern Massachusetts, Metrowest, and Greater Boston since 1977.
| Friday | 7AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 4:30PM |
| Tuesday | 7AM to 4:30PM |
| Wednesday | 7AM to 4:30PM |
| Thursday | 7AM to 4:30PM |
53 Williams St, Waltham, MA 02453
I had a leak in my tankless hot water heater. I called Genove, and they told me that they already had a guy in the area. Frank was in my basement 20 minutes later diagnosing the problem. It’s hard to beat that for a quick turnaround. …
Who got the gas
I work in this company
Always dependable and thorough.
Very courteous efficient and left the place clean! Thanks
Always kind, reliable, helpful. Great service. Great to work with.
Great company. They there whenever I need them, no problem.
Genove is always quick to respond. A reliable company with reasonable prices.
5+ star service always!
Been a customer for over 30 years- always responsive and pleasant customer service-
best
Zac is a great technician. I really appreciate his patient attitude and profession.
As always, timely & reliable service at a reasonable price. Would definitely use again for any heating or AC system service and highly recommended to all!
Holy crap! Higher prices than anyone else and hidden fees left and right. Also charged the credit card without having my consent because I used it to pay previously. Find another company if you don’t want to get ripped off.
Could not have had a better experience e every time I call and with any service I have had done. Would highly recommend. …
Replace my oil tank very happy. Rob is the person you need to talk very helpful and professional
We appreciated both their prompt service, and that they obtained the needed replacement part. We recommend them very highly.
Local and reliable service, as a property manager and investment property owner I need people I can depend on and Genove Oil & Air is a very solid company.
For the first year they were fantastic ,did their job well oil price was resonalble,recommended few of my frieds and they also sign the contract with this company ,next year here is the rip off begins they send me a bill of 319 to cover …
My AC was not working, squeezed me in, same day I called. Assessed and replaced the part to fix the problem in 15min. Extremely friendly, and would use them again in a heart beat.
This is a GREAT family owned business that has been around more than 40 years. I have never had a bad experience with this company. I have always found them to be honest And fair and I would highly recommend them to anyone.
Had yearly maintenance done, Jake went above and beyond. Extremely satisfied. Would highly recommend.
Genove was professional, informative, and courteous in every interaction on this project, from estimating, to scheduling and implementation.
Armando,Richie and Ryan were professional in every manner. Always stayed in touch and followed up with all the answers I had. My only wish is that I would like them to serve around Milford area.
Genove came out to do an annual service on my furnace. They’re always very nice, professional, and on time. I trust them and would highly recommend them!
Excellent service. We switched to Genove. We lost heat during the sub zero days of January. They came every day to check that the heat was working. I highly recommend them.
I have trusted them with my heating and AC for several years and they have not let me down. Professionals who respect you, your time, and your investment in your house.
Unprofessional, fixed problem and exact same problem occurs with furnace in 6 months (I’ve not used it for 5 months due to summer).. they wanted to charge again! Choose someone who can guarantee their work!
Hello……Want to give a shout out to Anthony who maintained my furnace yesterday. What a great addition to the Genove Family. He did a great job and in addition adjusted the hot water on my furnace for better hot water in the shower..Thank you
they are very professional hard worker nice and friendly people especially Tom the plumper they did a great job
I needed to replace my oil tank and Shawn and Ryan were excellent. They were professional, clean and did a wonderful job. I would recommend Genove Oil.
With zero exaggeration, this company is without a doubt the worst company I have ever dealt with in my entire life. I tried to give them zero stars, but it wasn’t allowed. If it wasn’t in my lease that I had to deal with this completely …
I went downstairs on this cold morning only to realize I was on EMPTY. I called Rob at Genove and had a full tank before I even got out of the shower! There is service, and then there’s THIS! Very impressed and thankful! Awesome job.
The Genove team is friendly, knowledgeable, and professional. They provide excellent service, and they’ve always been willing to take the time to answer my questions so I now have a much better idea of how to take care of my home and heating system.
We have used Genove for a very long time. Very happy with their service. Always reliable. Always timely. Shawn did our service today. He was great.
I’ve been on their “board for 4 days now”. They haven’t even come out yet. Last November they changed my panel. They came by to check on my central air and stated the my changed the filter 2 weeks ago. Since I called them Tuesday, my A/C …
We have been using Genove for years and have always had great service from everyone there. Thanks Shawn and Kevin for more great work today.
My central AC went out on one of the hot August days. I called my usual provider who couldn’t come out for 2 weeks! I then called Genove who sent Frank out within 24 hours. He quickly diagnosed the problem and fixed it in about an hour. The bill for the repair was quite reasonable. Thanks Genove! From now on, I’ll call you first!
I would strongly recommend Genove Oil & Air. Their oil prices are highly competitive, regular deliveries and they have great service. Shout out to Rob and to Josh who was very responsive and quickly diagnosed an air handler/ducting issue.
I have purchased my heating oil, had emergency repairs done, and boiler servicing completed by Genove. For the past ten years I have had great service, I wouldn’t go anywhere else. Great quality and great crew of guys.
I recently needed an oil delivery ASAP with a pending snowstorm forecast. Genove responded very quickly and I and my wife were greatly appreciative. Also, my elderly next door neighbor told me that the Genove oil man took a few minutes …
I’ve been using Genove for my oil and burner services for 2 years. The service has always been timely, professional, and quality. Highly recommend as a service provider.
Genove Oil & Air said that they were interested in bidding on my project. They came and saw it and then never provided a quote despite follow-up. So no horror story or anything, but not the best customer service in my case. If you decide …
I just bought a home in Waltham and had an older water heater and wanted to get it looked at. They ended up replacing my old tank with a newer, bigger, better tank, at a very reasonable price. The service people were early, polite, cleaned up after themselves and nothing but professional. I would highly recommend their services.
Genove has serviced both my cooling and heating for over 8 years now. They provide excellent service and are always reliable 24/7. Staff is very friendly, knowledgeable and always prompt. I recommend Genove to anyone looking for dependable service.
Our water heater burst and I called Genove Oil at 12noon and by 12:45pm
their service manager Armando was at my door to evaluate the situation. By 1:30pm the new water heater was delivered and at 1:38pm the installer Josh arrived …
I have been a customer for more than 4 years now. They are always on time to fill the oil. Maintenance and service is flexible to schedule. Jake recently did the annual service and he was great.
I appreciate the professionalism of the staff a Genove Oil & Air, Inc. They reminded me months ahead of time, that I should have the annual maintenance performed on my oil furnace. The tech that showed up, wearing a mask and gloves and performed excellent service on the furnace.
Just had the annual maintenance on our air conditioning system. Technician arrived on time, was very courteous and spent time answering my questions as well as performing the maintenance. I also appreciate the fact that Genove calls you to remind you of your appointment and to also let you know that the technician is on his way!
I highly recommend Genove Oil. We have relied on them for oil delivery, burner and boiler service (including emergency service) for 20 years, and they have never let us down. We also used them to install a secondary HVAC system in an addition on our home, and they did the job right.
I’ve been with Genove for a few years now and have no regrets. Their customer service–from techs to management is top notch and I had ZERO issues when they recently installed a beautiful new water heater for me. I would recommend their services to anyone who needs an expert in this field.
These guys are fantastic. Had an issue with my boiler and needed a quick fill up in the middle of a cold snap on a Friday and Genove was able to squeeze me in before the weekend. The best time table I got from other competitors was 4 …
For the last 8 years or so we have been customers of Genove Oil. They have provided us with great service and immediate attention. They also did a wonderful job of installing a new energy efficient Weil Maclean burner system. Staff always …
I’ve used Genove auto oil delivery for some time and never had a problem with them until I needed something more then just oil delivery! Boiler started leaking pretty badly and asked them to estimate and replace it. They were pretty quick …
Genove has serviced my family’s central air system since its installment, keeping it running smoothly and responding quickly to our questions or concerns. Their prices are fair and service is prompt and efficient. It’s clear they take …
I have been really disappointed with this service. After my AC maintenance this spring I had a flood in my basement linked directly to mistakes the technician made. Recently I had the same company service my furnace (I have been using them …
What a pleasure of a company to work with! I was having issues with my heat and hot water. Josh from Genove Oil and Air came to our house, explained everything he was doing step by step and pinpointed what was causing my problem(s). He …
Genove has been working on and troubleshooting my old boilers for going on ten years!! The technicians are smart, and tolerable of my kids and pets. …
Been using them for a few years. They’ve always been very responsive and professional. Jake G was very helpful and explained things clearly. Yearly maintenance contract isn’t cheap, but don’t know if cheaper elsewhere. It does bring the oil price down some to offset it.
I just bought a home in Norwood and had an older forced hot water gas boiler, that was fried by poor contractors. I had Genove come out and give me a quote on replacing the old boiler with a newer, more efficient one. I decided to hire them …
Genove has been my heating and air conditioning company for over 15 years. They show up religiously to service my heating and hvac unit annually. When I have compared pricing for oil they are very competitive and provide the service we have …
I’ve worked with Genove in many capacities and locations… heating oil deliveries for my apartment in Brighton, A/C service for my home in Waltham, and most recently for A/C service for my whole condo building in West Roxbury. They’ve …
Thank you for the exceptional installation of our new air conditioning system. Your crew came on time, as scheduled. They were very neat and careful removing the old system and installing the new one. …
We have been in our home for a little over a year and thought it best to have our furnace serviced especially since we don’t have a detailed history of service. Frankie D showed up 5 minutes early for our appointment which was fantastic. …
These guys are great! My gas heating system was acting up. They offered to come same day but I couldn’t leave work so they came 9 am the next day. Both guys were great (super personable) and explained everything to me including giving me …
I’ve been using Genove for the past two years for heating/oil and even AC on a couple of occasions. Each time I’ve dealt with them, whether it was to address a problem or if it was for routine maintenance, they’ve been nothing but accommodating, professional, knowledgeable and friendly.
Genove put in a central air conditioning system for us. We were absolutely thrilled by the professionalism of the team, the quality of the installation, and ease of working with the crew. One year after the installation – we couldn’t happier. We would highly recommend Genove.
I switched from another oil provider that was becoming outrageously expensive 4 years ago to Genove after doing extensive research into available companies that served Newton, MA. …
Genove is an outstanding company. I had central A/C installed in my house in Newton, in August, while I was on vacation. The installation only took 2 days and when I returned home, I couldn’t tell anyone had been there… other than the new …
In general I don’t write reviews unless it’s been long enough to verify how good the service is on the long run. After almost a year being serviced by Genove I think they’re absolutely great is terms of transparency, honesty and decency. …
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5.0 star rating 1/12/2018
We have had tremendous service from Genove for several years now. The latest …
I have used Genove Oil and Air for many years for both oil supply and service on heating and AC systems Their team is always prompt and technically very savvy. In addition they are very responsive to urgent issues. Recommend highly.
Genove has been my oil supplier for over 20 years and I could not be happier. They are always prompt and on time with their deliveries. I have also counted on them in many different emergencies with my heating system through the years. …
Genove installed our new oil boiler with an indirect tank. I couldn’t be happier with how it went. Armando is an absolutely fantastic guy. He helped us pick the right equipment and was there to answer any questions we had. Shawn and …
Highly recommend Genove Oil. I am a new costumer, but I have already experienced how responsive and courteous they are. At the beginning, I had chosen them because they had the best heating oil price since I thought this would be a simple …
I had an oil leak and called Genove on a Friday afternoon. Shawn was at my house in less than an hour and could not have been friendlier or more professional. Great service and very efficient. 10 out of 10!
We have been doing business with Genove oil for years
A real person ALWAYS answers the phone. They are reliable, ready to fix what needs fixing. They are always on time and professional. They get the job done …
Been working with Genove for about 8 years. Always have experienced professional, quick service from the team. In Jan 2021, we had to have a furnace replaced and the Genove team came was quick efficient and professional. Thank you Ritchie, Ryan and Shawn!
Our AC suddenly stopped working during the heat wave. Our usual company was too busy and couldn’t come out to help us for a solid week. Genove sent someone the same day! He was professional, efficient, patient in explaining the problem, and …
This is my first year with Genove. I have been very happy. Their service has been great and their staff very friendly and supportive. I had my first A/C system annual maintenance today 5/29/2020. Shawn was prompt, thorough, and friendly. He was very experienced and explained everything he did.
I just received my first annual tune-up of my oil heating system from Genove Oil and was impressed. The technician, Jake G., did a thorough job, and took the time to explain the details of my oil burner, water heater, oil tank, today’s …
The short: VERY disappointed in this company and DO NOT recommend. They let our oil run out despite the fact we were on an autofill program and the fact that we called multiple times to let them know our tank was running on empty. …
Genove Oil is one of the best decisions I have made. Our home was in desperate need of a central air replacement unit and I had been nervous about finding a good company. Armando and his team were phenomenal. They came out to look at my …
We had our complementary annual boiler tuneup today. Jake was the technician on site and couldn’t have been nicer and more informative on all the ways I can prolong the life of the system and respond to any minor emergency situations (how …
Genove Oil was recommended by a friend of mine and after contacting Genove oil to set up an inspection I was positively surprised how quick I had a technician come and inspect my system despite the current Covdi-19 situation. …
I have used Genove Oil & Air for decades. They have installed my heating systems and last summer central air. They have answered every call, no matter what day or time. I had my annual heating tune up today and, once again, am impressed …
These guys are the BEST! I called them first thing in the morning and they were frank about how busy they were. And yet, they kept my call on their radar and when a cancellation happened, they called immediately to ensure that they could …
We were looking to replace our oil burner and hot water heater. Armando from Genove Oil came to our house to provide an estimate. He was very professional and highly knowledgeable. The installation crew – Richi, Zach, and Ryan – did a …
We had an issue with our heating on one of the coldest days this winter. I called Genove and they were very responsive and had someone out to our house that morning. Frank came out and was friendly and knowledgeable and fixed the issue very quickly. I highly recommend Genove Oil & Air.
We’re new renters and our landlords didn’t give us much guidance in terms of how to fill our oil tank, so we did some research, took a shot in the dark, and used Genove Oil. They are FANTASTIC! I can’t say enough good things about Rob and …
We have used Genove for several years now. A few months ago, chaos ensued in our basement and soot was raining everywhere. Shawn from Genove was over almost immediately on a Saturday morning with a quick diagnosis. Basically our chimney …
I’ve been using Genove for over 35 years for both heating and AC. They have installed new furnace and AC systems in the homes I’ve purchased and maintained them over the years. Every where I move I continue to use Genove. The service technicians have a long tenure at Genove and they have all been superb. Genove is the BEST!
My go-to resource for all heating/AC needs for now over 25 + years.
Have worked with them on multiple properties over the years with installation and maintenance of central air, major correction of systems installed by other …
I’ve been a Genove customer for 10 years and 3 houses. I’ve found the team to be prompt, clean, courteous, and do good work. They did a full central AC system in a 100 year old home, did regular maintenance at another, and most recently …
Genove has looked after the heating system in our family home for more than 40 years. Given that we had a resident HVAC engineer in the house, Genove had a high bar to clear, which they have continued to do over many years. Great service, …
Purchased our house over the summer and called Genove over others for their reviews and because they had done prior inspections on the furnace. Come time to get inspected this year and I can see why the previous owners relied on them. …
Genove Oil & Air has been our heating system and AC/heat pump oil provider and maintenance service company for probably 20 years now. They always come through for us, even during some tough late night and weekend emergencies when their …
Outstanding level of service, highly recommend. I have personally used Genove Oil for 3 years and am on a Gold Service Plan for my boiler (oil). However, they have been servicing my home for several decades. They are highly responsive and …
I’ve been very happy with Genove, both in their timely deliveries (I’m on auto-delivery and their algorithms work!), and when I schedule tune-ups – in the knowledge and timeliness of their employees in getting the work done. We had the …
I was experiencing issues with my oil furnace system last night and Shawn O. from Genove came out within an hour of my call to provide service. He was friendly, professional, and resolved the issue quickly. Great guy all around. I have been with this oil provider for only six months and its comforting to know I really can count on them!
I’ve been using Genove for years and they are just amazing. This past month we had one of their techs, Jake out for our annual oil furnace tune up and the system never sounded/worked better! They are just amazingly responsive too. We’ve had …
Genove has always been very responsive and professional. Their pricing is reasonable and all of the employees that we have worked with have been wonderful. We recently had Jake G for our tune up and an un-related service call shortly after and both times he was here quickly and very thorough. Highly recommend
The folks are Genove are excellent. They installed our new furnace and AC over 2 days. When we were having some back drafting issues with our water heater, they came out same day to look into and fix the issue.
Genove has serviced my boiler for the past 6 years, and I recently had them proactively replace my 40 year old oil tank that was well past its prime. Most of my heating is now done with an air source heat pump, so I downsized my oil tank …
These guys were great at diagnosing and fixing my gas furnace. The fixes were thorough and done quickly, thanks!
We’ve been customers for almost 5 years and Genove has been fantastic. We get our annual tune up on our furnace each year and the few times I’ve had to call for a repair, they are there, same day! In fact, I was called back to reschedule …
We are extremely happy with the high-quality work Tom, Richie, and the rest of the crew did to replace the heating system in our 70+ year-old house. On top of doing complex work for long hours, they were very respectful of us and our home, …
Shawn came by to do our first oil furnace tune-up. This is my first time living in a house with oil heat, and Shawn was incredibly patient with my many questions. He did a great job maintaining our heating system and also gave us all the …
We needed a new boiler. After a lot of research and getting a number of bids we chose Genove largely on the strength of and how good Tom was in handling what I thought our needs really were based on my research. I believe he listened to me …
I promise I’m not a paid spokesperson but I felt compelled to let folks know how great Genove Oil has been. They’re responsive, on time and actually care about their customers. And they always provide great service. Any issue I’ve had …
One of the reasons for switching my heating oil-delivery over to Genove in 2012 was their commitment to 24×7 emergency service should it be needed. Well, a couple weeks ago it was needed… …
Working with Genove on our heating system replacement was a great experience throughout. Armando walked us through the quote and scheduling process, and Shawn and Kevin did a really great job installing the new system. Quick, responsive, and very helpful – can’t recommend highly enough!
I’m so impressed by Jake’s service on Friday night. I had hot water tank issue today and had a follow up question. Jake was on call service tonight. While he was not the one visited my house, he called other service person, found out the details and shared it with me within few mins. Thanks Jake again for your support and service.
Everything about Genove is top notch!
They have been servicing my AC for years. Professional, responsive, on-time; these folks are the best at what they do. …
All my dealings with Genove were great–personal, responsive, informed. Tom and Richie, the team who installed my new furnace in a small condo, managed to fit it into the small space created 30 years ago, found a way to make the vent …
I’ve been a long time customer of Genove Oil & Air and each time I have needed them to fix an issue they have been responsive, supportive and empathetic. Service Technician Frank came out today to fix a heating issue and with his expertise …