One Source, One Giant AdvantageGiant Communications was established in 1997, we have rapidly become a well-known communications provider in northeast Kansas.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 8AM to 5PM |
418 W 5th St Ste C, Holton, KS 66436
very great service and professional and friendly, will ask for Ben always
I was very impressed with our technician Jacob Sherer. He was very polite and professional. Thank you Jacob!!
Ben Jepson gave us excellent service replacing a router that was knocked out by lightning
Thanks to giant Communications and installer Ben Jepson for getting our cable modem installed in a timely matter!You rock!
Ben is awesome and got us all hooked up quickly and efficiently.
That Ole boy Ben Jepson he was on top of it. Was early that expected all around humble guy. 10/10 id giant to anyone.
Definitely recommend Ben Jepson. Excellent service and ahead of schedule. Couldn’t have asked for better!
Ben was a great help! We really appreciate all the hard work.
Easy install nice service customer service was great. Thanks Ben.
Ben was awesome. He got me hooked up and rolling.
Great service, easy install. Thanks Ben for your hard work.
Ben was awesome. And fixed our problem super fast and effectively.
Service was exceptional. Ben handled everything effectively even with the 50 mph gusts of wind.
I live in Ozawkie, KS and have went to Giant from CenturyLink and couldn’t be happier. There customer service is great and the internet has been stable and connected at the 20mb service tier they promised.
Excellent service, Ben is was pleasure having out, and thank you for coming out on the weekend.
Great experience. Very helpful. great work Ben.
Internet is spotty at best. Frequently completely unusable
Ben was great to work with on the install and the whole process went smoothly.
If you don’t have giant, keep it that way. I have to reset my internet every hour, and it’s more inconsistent than the New York Knicks. A couple years ago, when I switched to directv for cable, but kept giant as my WiFi and phone, one of …
He was great! Fast and amazing service! Thanks Ben!
Ben was absolutely wonderful! Great service and very helpful to help figure out my issues!
All new coax for the house! Ben did a great job explaining and implementing!
Ben showed up ahead and schedule and got us up and running really quickly. Highly recommend Giant communications
Very satisfied with the installation. Technician was knowledgeable and explained how to use the equipment.
Ben Jepson came and install internet services. Was very friendly and answer all my question he also help me set up my lab top and tablet
Do not waste your time on getting cable because half time works and have the time it doesn’t work and I had to get a letter for my landlord on September 20th saying that I want two cablejacket put in and I paid for them that day and told …
Everything went as expected. Install went great very knowledgeable and explained everything that I needed to know. Thanks Ben.
Every time we ever have a problem with our services (mainly internet) the tech or customer service person on the phone blames us for the issue(wrong router, plugged in incorrectly, etc.).We own a industrial wireless router that can hold up …
Have had your service for over five years and have always been pleased until lately . We called the other day and inquired wether we needed to up our internet and they told us that we were getting too much for what we were paying for and at …
Ben was personable, professional and provided excellent service. Our thanks.
Switched from Centurylink due to their failure to have good internet. Giant has been great and happy with customer service.
Worst internet company in our area. We only have two choices between a really over priced company and this one. Internet go’s in and out all month long they still charge you for it. Costomer service sucks.
I used to do have service with Giant until I was able to switch to CenturyLink. Giant was always rude and seemed to constantly have a condescending tone. I was happy with CenturyLink but they stopped offering service where I live so I was …
BEN DID AN AMAZING JOB, HE WENT OVER EVERYTHING HE DID. ALL WIRING HAS BEEN UPDATED/ NEW, AND GROUNDED HIS WORK PROPERLY. HIGHLY RECOMMEND TECHNICIAN.
I live with my girlfriends grandfather in the country. We are paying for 6mbps internet. After running a speed test I found out we are running .27mbps. Not even close to the 80% they guarantee. I called and talked to Judy in the office and …
Ben was super fast and efficient! He has great customer service skills and very friendly.
Ben fixed our problem. Great customer service. Ben is very personable and knowledgeable.
Ben Jepson came to install our internet, Was knowledgeable and quick at getting everything up and running.
Today giant internet services were installed, ben was very quick and made sure we were all hooked up with our devices.
Excellent service, tech Ben did a great job and stayed to make sure all service was complete. Very happy with the service!!
Ben Jepson installed the internet for us and he went above and beyond, making sure we had connectivity throughout the entire house.
If i could give negative stars i would. This company’s equipment is constantly failing. Ive had them for almost a year and im on my second modem. Every so many days the modem shuts off and and resets. Almost every weekend the modem randomly …
Every since they did the update with new modems my internet shuts down and restarts from around 8:30 through the rest of the night
Ben, did an awesome job setting up everything for are internet.
Thanks for your speedy service, Ben went beyond his normal install. Thank you.
Had a great experience with our technician Ben. Very friendly and polite
Had Ben Jepson as our technician today, absolutey great guy super friendly worked fast would absolutely recommend
Excellent installation. Ben worked really hard on a hot, hot day and we were very pleased.
Ben came out. Very friendly & knowledgeable. He was able to solve the problem!! I’m very appreciative!!
Giant Communications is amazing. Josh was here today to help a customer, they are always on time and come right out. They go the extra mile to explain things to us .
I moved to Jackson County in May 2017 and called in April 2017 to schedule services with Giant Communications. I was given a connect date of May 5th… that day came and went, still no services. I called to reschedule, they said I had not …
Ben Jepson came in dropped our internet modem, he changed the settings remotely for us also. Thank you.
Ben Jepson came and hooked up the internet, tech was great had his mask on at all times while inside!
So I can’t completely give a bad review as our previous experience had been great but lately its frustrating! We pay $180 a month for 2 separate internet services a 50mb and a 100mb. Up until the last 2 months we only had a few brief issues …
Service was fast professional and got exactly what I needed to work from home. I’d recommend Ben from Giant every day!!!
I have not had services through this company since February, I continue to receive a bill EVER single month since then with the totals increasing. I fulfilled my contract obligations and returned all of the equipment that was issues. I have …
Great company. they’re willing to work with you on payments and that has been so helpful with everything going on in the world. the two girls up front are sweet. I always recommens these guys to anyone i meet
Finally we have internet, Ben came and got us all hooked up and was very quick and helped us get connected. Thank you so much.
Ben Jepson just installed my internet, and he did a great job, he was very professional and wore a mask for safety.
Ben was super helpful and professional. Quick to set up things! Even helped with a snake issue! Thank you!!
Ben was super awesome. Answering all my questions and showed me how to use everything. Awesome guy.
It went well. They went out of their way to get our service in today. Great Guy took care of everything. Thanks a lot Ben.
Outstanding service. Ben Jepson went above and beyond the call of duty to help us and we appreciate his professionalism and kindness.
Ben came by and hooked up my internet and did a great job and I’m very well satisfied there we go of that that’s pretty good talking text.
Ben did a great job installing the internet, and helping get my old computer up and working.
Ben Jepson was an amazing tech. Professional and courteous. Worked in a timely manner and explained everything.
Everything went smooth. Good service and explanations. Ben Jepson and Travis Peek completed the install, thank you.
Ben Jepson was great! Very professional. Wore his mask and safety equipment without being asked. Very good experience!!
Ben was a great tech, he replaced the outside wiring, very respectful man.
Ben is Really nice,fast, knows what he’s doing. He also squeezed me in a day before, thank you very much.
Ben had amazing customer service and responded quickly to our needs. He was extremely patient. Thank you!
Ben did an awesome job. He replaced everything and it works great. Best service ever
Ben Jepson came out and installed internet services for my parents. Very professional and helpful. Highly recommend.
Tech came out on a Saturday to get some extra work done, very friendly and knowledgeable, thank you very much ben.
Josh Lowery ( JL ), a technician with Giant Communications ( GC ), connected my computer to GC’s fiber line in a very timely manner and with much professionalism. Josh has patience and was helpful in answering my questions. He has a great …
Ben Jepson came out and fixed our internet, and was friendly, efficient, and knew what he was doing. Got a new router up and running ASAP.
Ben is excellent at what he does and wonderful guy and knowledgeable of his job!
Ben jepson was an excellent provider quick and efficient and to the point. Fast worker and very helpful would definitely recommend!
Ben was great and does great work, did job in a timely manner! Would definitely recommend!
The tech installing system was very courteous and seemed very thorough before beginning his work and with completion of work. Thanks Ben.
I had giant communications installed for new internet, the tech same is Ben Jepson. He was very efficient and respectful!! Would recommend to everyone!
Ben was very friendly and professional, he was quick and very thorough. He made sure everything was in working order and answered any questions we had.
Ben was great! Came in the evening when we needed him and back the next to finish the job. Polite and very helpful.
Lance continues to meet our business needs each and every time I reach out. Whether it’s a little thing or a major system problem, he is always there 24/7. Heritage appreciates you Lance! Keep up the great work!
Great experience! The tech, Ben Jepson, was knowledgeable about the install and provided a terrific service. Thank you!
I live out of state but manage the phone service for my mom who lives in a nursing home. After a severe storm I was unable to contact my mom. I contacted Giant Communications to see if there was an outage in that area and was lucky enough …
Glenn Chiles was hands down a respectful, responsible, and kind worker. He got everything done quick with great results when it came down to it. He even managed to make get my grandmother (a fanatic when it comes to staying safe from the …
Great Technician Ben that assisted getting our internet installed and running. Made sure everything worked properly. Best internet provider in Holton.
All replaced by Ben – Great Job! Service seems to be better already!! Very Satisfied. Cleaned/Vac’ the area. Even accomplished this on rainy day!
Ben Jenson was my technician today. He was helpful, friendly, and fast. Highly recommend Giant.
Phone installed at work today!!! Our installer Ben was excellent. Super friendly and fast!
Our modem was knocked out due to lightning from the storms, Ben came out and got us taken care. Thank yournfor coming out later than general hours.
Ben was awesome! Super nice and installed everything superbly. Even made me a custom Ethernet cable
The technician was very polite helpful and informative. Asked if we had any questions and answered them in language that we could understand, Ben was very professional.
Ben Jepson was very helpful in setting up our internet, took extra steps to set up the extender and was very courteous to work with to resolve all our issues.
Today a tech named Ben Jepson came out to relocate our internet/modem. He was very professional and helpful. Thanks very much!
I think it’s a great company. I sent in my application for Internet, talked to Judy, got a call from from Travis all on the same day (yesterday) even after Judy said it would be a WK. Every company gives you an appointment date, time frame …
Ben was amazing! Came out on a Sunday and did a great job Re-wiring my house for an important Interview just in time.
The install was great, Ben did a wonderful job explaining things to this new technology.
Ben was extremely helpful, he was very knowledgeable and I wouldn’t be surprised if he was your best employee. Kind, considerate, and very timely
We had Ben as our Tech and he did an amazing job! Very helpful and friendly!
Ben was professional, polite, showed up and just did what needed to be done. He made sure everything was working properly before he left. Couldn’t ask for anything more.
So I looked into getting internet service with this company because my neighbor recommended them. I called and they said I was in the area and I would be able to get internet but in order for them to come out to the house they needed a set …
Ben Jepson he was very helpful and showed us how to use everything and cleaned up everything. He was also very courteous.you don’t have employees like that these days.Give this man a raises
My technician, Ben Jepson, was great! He was very friendly. He was quick and efficient. I highly recommend him.
Jacob S came to our house and had our WiFi up and running within minutes. We were originally told it would be a two week wait to set up service but he worked extra hours to help us! Thank you so much Jacob!
Technician Ben was awesome! Clean work, and fast install!
Technician did outstanding job installing the internet. Required complete job from pole to inside box location. I appreciate attention to detail. Thanks alot Ben.
Ben Jepson was great. Fixed my issues and explained everything really well. Is always welcomed to come fix any issues I may have in the future.
I loved the service I have received from this company. The name of the technician who helped me was Ben Jepson, he was very efficient, friendly and fast when installing.
Ben Jepson ran all new lines from the power line, and routed the wire in a more aesthetically pleasing way to my living room. He was done within 45 minutes.
Installed earlier than the date scheduled, was quick under the circumstances and friendly, thank you Ben for your efforts.
Ben came over and installed everything in a timely manner. He was great and would highly recommend!
Ben showed up early. Was very professional did a fantastic job explaining how to navigate the streaming TV service
Been a customer for several years now without problems, had to change service to a new address, set up the appointment, Ben Jepson came ran a new wire where we wanted and was great to have as a tech! Thanks!
Ben has always helped us and been great help with giant . He is a great tech . He always fixes our service properly
Today a tech named Ben Jepson from giant communications came out to get my internet hooked up. They faced some challenges and had to work with some troubles but got everything set up and ready too go. Thanks for going above and beyond. The tech that helped was Josh Lowry.
We were very pleased with the service we had from our tech Ben. I called after hours and he was there within 30 minutes. He was helpful and informative.
I called in to inquire about increasing our internet coverage and Desiree was very helpful at getting me to Judy to get that figured out. It’s nice to call a business and have people willing to help and not just send you straight to their website for information.
The tech showed up on time, and installation was quick. Everything is new and professionally installed. Speeds were exactly as advertised and ping is great.
Tech Ben came out and reset our line that had been brought down to the ground. Did great work and fast to get here! Would recommend their service to anyone!
Ben was the best technician! He replaced everything so it is brand new! He explained everything he was doing and was very timely!! Hands down best experience!
Ben Jepson was awesome. Squirrels had lunch on our line from the pole to the house. He was able to quickly diagnose the issue and get it fixed. Thanks!
A very pleasant experience; Ben, the tech was very good at installing the internet . Would recommend highly. Very thoural in his detail or workmanship.
Des was extremely helpful. I am an older person and she explained everything so I could keep up. She answered questions I didn’t know to ask and sent information immediately. Thanks to
her!
Ben came out on time. Did a great job installing everything. Was very professional. Very happy with the service!
Technician, Ben, came out to repair a mistake made by contractors. He was efficient and got things done in a timely manner.
Ben was amazing! He installed and updated all line work that was needed to install cable and Internet. Very professional and kind!
Ben Jepson came and installed my internet and cable services, was a wonderful experience. Prompt, efficient, friendly, observed and respectful of social distancing and wearing his mask. Thank you GIANT Communications.
Ben Jepson from giant communications came out to get my internet install, he was very polite and efficient. He helped me figure out all the in and outs of the new modem.
Ben Jepson did an install at my mother’s house today, he was very helpful and knowledgeable!! He did a great job and answered all her questions.
Ben jepson came out late at night and replaced our old wiring on the house, he went over everything that was updated. Thank you very much for your professionalism and respect wearing a mask and boot covers, thanks again.
Ben Jepson was the tech that assisted us today. He was very professional and did a fantastic job helping us with our issue today. Thank you.
Ben was super easy to work!! Did an awesome job setting up everything up!! Very polite and courteous!! Will recommend Giant to everyone!!
Only ONE day! Filled out needed information online to start new services, Judy called me to set up installation and take payment, and Jacob came out and installed it. All in ONE day! Judy and Jacob had great customer service skills! …
Ben Jepson installed our internet today and was excellent. He was courteous and professional and made sure everything was in perfect order before he left!
5 stars, from start to finish all the awesome people at Giant Communications have be excellent to work with. We are so happy with our new phone system and lightning fast internet. We can run an efficient office and get our customer taken care of the way they deserve. Thanks guys !!
Ben was a great help. He went above and beyond to help us get our internet connected. We would definitely recommend Giant Communications to anyone needing service.
Ben was amazing! He went above and beyond to complete my install and it was a tricky one! Definitely 5 star service!
Install went off without a hitch. Nice , clean , and friendly. Installed new cable because previous to the house was kinda trashed. I really appreciated that so we won’t have issues.
Ben was a great tech that came out late on a Friday night to repair our service, he ran a new service, and made sure everything was good to go. Keep him around.
Ben Jepson came and installed our internet services, He was on time and was very professional. I would recommend him to anyone. Thank you to ben and giant communications for the quality service.
Ben Jepson came and fixed our internet, the box was bad. He came out late at night and made sure my son could get his finals in for school. He went absolutely above and beyond and deserves recognition for his efforts.
A tech named Ben came out today, he replaced old lines that were chewed up. He updated splitter work and made sure we were connected, thank you.
Ben came out and extra day in advance, he was extremely quick and got the job done right!!! Highly recommend and very friendly gentleman to be around.
Ben Jepson came and installed our internet, he was quick and got our internet up and working very quickly. He was very friendly and made sure he wore his mask at all times.
Glenn Chiles was great!! He came and installed our router and then when I had troubles during the weekend he was able to look up our account from home and walk me through a few easy steps to get the Internet up and going again! Very knowledgeable and friendly!
The technician (Ben) was very knowledgeable, efficient, friendly, fast and capable. He was very helpful getting our TVs set up, thank goodness!
Ben Jepson came over and literally “hooked us up”!! He was very professional, courteous and polite. He checked all of our boxes, wires and got internet working top notch.
Ben was our tech and I was very happy with the speed and service. He went above and beyond by trimming trees and making sure we had everything we need. 5 stars for sure!
Everything was great, Ben did a wonderful job and was very respectful. He ran everything new, and he was brave enough to deal with all the spiders in the basement.
Ben came out today because we had issues with our ROKU devices, he came out quickly and got us all set up.
He did great.Very personable and knowledgeable. Giant is lucky to have him for an employee. Ben was a great person to be around, and represents the company as a whole very well.
Today Ben Jepson came to get my internet transfer, he did a great job and got things done very quickly. He was very polite and friendly.
The internet was installed yesterday by Ben Jepson. He made sure to call because he was coming earlier than expected, as I work 2nd shift. He was really quick at the install and explained some things we didn’t know to help us.
Ben Jepson was an amazing tech. Professional and courteous.
Removed some old cable leading to the house we no longer needed. Worked in a timely manner and explained everything.
Ben Jepson came and installed out internet and cable boxes. He was 100% professional. He hooked up 3 tv’s and our internet and showed us how to use everything before he left. Would definitely recommend him to anyone needing Giant Cable and/or internet!!! If I could give him 100 stars I would!!
Ben was efficient and friendly, did a great job getting everything set up and installed. We are very happy that we chose Giant communications over the other options available here.
I had a big project coming up that required fast internet at a reasonable price. I moved from COX to Giant Comm. Wow..am I impressed. First the speed is fantastic, second they helped me solve a problem I had with virtual webcasting and then …
Today a tech by the name of Ben Jepson came to hook up my internet. He was awesome! Was very helpful in coming out when it was super cold and was able to hook us up fast and was very professional!
Ben Jepson came and installed my internet and cable boxes. I very pleased with his workmanship and quick working ability, he went over how internet works and cable boxes. Thank you giant communications for having a great and friendly tech.
Ben Jepson did an excellent job with installation. He was super friendly and fast. I appreciated the phone call before arrival as well.
Got my internet installed earlier than planned with was great for my work schedule, Ben was very quick and did a great job.
Internet is essential for my job, and with a move, we wanted to make sure that our internet was going to work by the end of the day. Ben Jepson came and got us fixed up efficiently and quickly! Couldn’t be happier with his work and friendliness!
Ben came early installed very quickly and efficiently. Awesome customer service
Ben Jepson, we had internet connections issues, the tech came out late at after hours. He found out the line was unhooked probably due to maintenance on the apartment. I’m very grateful for such quick services as I work nights only and sleep during most day jobs, thanks again Ben and Giant for such great techs.
Thanks to our Technician Ben Jepson for getting our internet set up at our new place! He was done in a timely manner and made sure we were set up and ready to go before he left.
The technician that came out was excellent, he ran every brand new and made sure it was ran the way I wanted it. Ben was very friendly and highly respectful.
We just switched to Giant for phone and internet. Technician Ben Jepson installed new line outside of the office and made sure everything was working properly. We are looking forward to faster internet! Thanks Ben!
Ben Jepson came and got my internet all fixed and devices working perfectly, Thank you to everyone at Giant Communications for your excellent service over the holiday sesson. A special thank you to Ben for helping me and coming back the …
What a great local company! I use them for my business and they are less expensive, better quality product, and get this… I talk to Tayelor when I need help. Someone local that called me right back and emailed me personally from her account! Give Giant a try! You won’t be disappointed.
Ben did a great job installing the new tv services that’s being provided, he was very detailed in helping/ explaining how things worked.
Giant came and in installed our internet. Ben was the tech and he was excellent in running everything new, he even explained step by step as to what and why he was doing. Thanks for the quick work.
Ben Jepson came out and installed our services today. He was super friendly and helped make sure everyone could get logged on to the wifi. Was willing to run cable where we needed it. Thanks!
Ben Jepson came late in the night and fixed our internet, he was very courteous and professional. He wore his mask and made sure we were up and working. Thank you very much Ben.
Super nice installation guy! worked with us and got it done in a timely manner, the techs name was Ben who did the install but he had help with the outside from his co-workers Travis and Glenn, thanks for the speedy service.
Ben was fantastic! Very knowledgeable, polite, and a hard worker! He made sure to have everything fixed before leaving.
Ben was a great guy and stayed and enjoyed a rootbeer with us while we got everything set. He was pretty good. The girls who run the office, not so much.
Ben came to the house very quickly to replace the cable after the lightening took it out. He also replaced the router and helped set up the new tv. He was very helpful and made sure everything worked before he left.
Today a tech from giant communications named Ben Jepson came to install our internet service. He was very polite and took care of my house. Cleaned up and made sure everything was working.
Ben Jepson came and installed our internet services. He worked hard. wore his mask. did a great job installing & cleaning everything up. was also very helpful at the end explaining how to run everything. thanks again Ben
Very pleased with Ben Jepson installing our internet. Took his time and placed cable like we wanted it instead of just drilling in wherever he wanted. Would recommend him to anyone.
Everything outside got replaced, in a timely manner and great customer service ! Ben was great doing the install and displayed excellence. He had help from Travis and Glenn and they worked as a team perfectly.
Ben Jepson the technician from Giant Communications came and hooked my internet, he replaced all the wiring outside and inside of my house. He wore his mask as my wife is sick and he was very respectful to everyone. I can’t thank the company enough for the employee you sent out to do the install.
We were having internet after the storm, Ben came out and determined the modem was no good. He swapped it out and helped us get connected, he did a wonderful job despite all the troubles it’s caused everyone.
Had a tech come out tonight in the icy conditions to fix our internet and cable. The tech’s name was Ben Jepson. Was very happy with his service and knowledge. He was able to fix our problems and answer our questions. Really friendly guy and great customer service!! Thank you
A Cable Technician from Giant Communications came to my home today and hooked up my internet. He replaced the outside wiring and updated the grounding work. He worked very quickly and efficiently to get my service set up. He hooked up the …
I am very happy with Giant Communications! Ben Jepson, the technician done a great job with initial installation of internet, cable and home phone. Recently I called customer service and spoke to Russ Bacon and then technician Ben Jepson …
I needed a home phone and Ben was sent out to install it. Ben went above and beyond climbing under our house to ensure that the line was exactly where we wanted it for our children. Ben was also the technician that hooked up our internet. He is always thorough and helpful during installs.
I just moved into my new home over the weekend. I called this morning and they were able to move my service up a date. Ben Jepson went out of his way to make sure that not only did I have service but safety was his main focus. He found …
Ben Jepson came and installed my internet services, he was very professional and respectful, wore his mask in accordance to the pandemic mandate, found a cable outlet we didn’t know we had and was able to tie into that. When he was finished …
I came in half way through the installation due to my daughter needing to leave, the technician did a excellent job and was very kind to be around. He made sure everything was working just fine, thank ALOT Ben and giant communications.
Ben Jepson was great at getting our internet set up and making sure all the wiring was in good shape all the way to the pole. He went above and beyond, even coming out a day early to make it happen. Highly recommend Ben Jepson!
Today I had giant services installed today. The techs that showed up knew it was gonna be a complete rewire job, Ben and Scott handled it very professionally and worked great as a team. Thank you very much for the quick and friendly services.
Today we had giant communications internet services installed, Ben was the tech who came out. He did a GREAT job and was extremely patient with me. He is a definite wonderful staff for Giant. Great Job, Ben!!
Ben Jepson stopped by to drop off a new upgraded modem as ours was very old. We didn’t have him come in due to COVID-19, he set it up at his office and made sure we were up and working from outside. Thank you very much for your patience.
Have been having internet issues intermittently for awhile now. Today the internet dropped to 0.65 mbps. Essentially unusable. Since it was Sunday I was not expecting it to be remedied, but gave Giant a call anyway. Shortly after reporting …
Ben Jepson came and fixed our internet issues. He was called in on a Saturday and came to our home with a great attitude and quickly and efficiently dealt with our WiFi issues. He even let my baby use his pants to stand up and balance on. Very personable, professional and helpful with a great attitude.
Ben Jepson exceeded our expectations and was very professional. He completed his work in a timely manner and left his worksite clean and clear of cable clippings. We were very impressed!
Ben Jepson came and installed my internet. He ran a completely new cable line around my house, he wore his mask and was very respectful of me and my house. He made sure the line was how I requested it to be ran. He updated the found work, above all he was a 10/10 and I’d highly recommend him to others.
Ordered internet to a new house that I moved to, at first they said it would be over a week until they had time to install. Then the next day I got a phone call and they said they could be there the same week! Ben Jepson showed up and did a …
I got giant services installed, the tech named Ben that came out did a absolutely great job. He trimmed away a bunch of limbs to run a line from the pole to the house. He ran everything brand new, and went over everything he did. He went above and beyond, thanks again.
Ben, was absolutely amazing! On time! Thorough and so friendly. He went above and beyond. I’m incredibly impressed with his communication skills and customer service skills. Thank you Giant communications for employing such quality.
Excellent work. We appreciate Ben coming out and getting things fixed this afternoon. Above and beyond to make sure we were happy with the height of the cable. Always great service with Giant.
We were having some issues with the speed of our Internet connection. I called the company and when they couldn’t solve problem over the phone they agreed to send a service tech to handle the problem. Ben Jepson came to our house the next …
I just moved up here and started a plan with Giant. My internet service is constantly going out and it is always after they close. they replied to my review with their 24number. i tired to call it and was hung up on.
Ben Jepson came and installed our internet services, and was very professional. He wore his mask and booties in the house. He was very nice and explained everything that he was going to do. We really appreciate how good he did and how nice he was while doing it!
Today my garage was going up, and ben came out and corrected the line from the pole to the house. He did a great job and didn’t complain working close to around all our construction equipment. He was quick and extremely curdious, he even …
From the initial call through installation, the Giant team was fast, exceptional with communication, and very friendly. …
Ben is wonderful. He came to our house after hours and was there till around 10pm. He looked over what my problems were and after running a few tests realized exactly what the matter was and repaired it. He went way beyond the call of duty …
We have only had Giant for about a week, but so far we are very happy with our experience. The man, Ben Jepson, who installed our internet was what made our experience over the top. He was very kind and made things feel comfortable from the …
Ben did a very good job. He was very polite and called
when he was on the way to our home. We had a great experience.
THANK YOU! Giant Communications is who we choose time and time again for internet service because they are simply the best. Ben Jepson was a great installer for us when we recently moved. He removed tons of extra cable around the house that …
Ben did an excellent job! He was friendly, helpful and quick. He checked everything thoroughly before he left. Nice job!!!
My technician, Ben Jepson, was wonderful! He was very polite and friendly. He was quick and efficient. He wore a mask throughout his visit. He took the time to patiently answer all of my questions. I highly recommend him. He is a credit to Giant in every way!
Ben Jepson was our tech. He was amazing! we called today for assistance and we were expecting him to come out in a few days or so but he made sure to get us in right away! he wore a mask, and shoe covers & made us feel safe with the precautions he took. he also cleaned up a cord mess for us! thanks again!
Ben Jepson came and installed our system professionally . We appreciate
his work. We are very satisfied with the work he did. I think we will be very happy with your service. Ben was very patient and we are glad he was our service installer. Sincerely, Keith
Gilliland
Ben Jepson came and installed our internet and phone services, I thought he was very professional. He did a good job, stayed way over his regular time, wore a mask all the time, explained everything and was a very polite young man. I would recommend him to anyone. Thank you Ben.
Ben jepson came out today to get us ugraded for our new tv streaming services, he did a absolute wonderful job and explained how things work throughly.
Ben installed my internet. He did a beautiful job. Everything is neat and looks great. He was so helpful in helping me get my service set up.
Thank you so much Ben—you are an outstanding rep for your organization.
Best wishes
Ben Jepson was very friendly and professional. It goes a long way with me when I have folks in my home and they are very social. When I asked questions he was very happy to answer them and even had a sense of humor, which I appreciate. …
Ben was awesome came out after hours. Great and clean work. Very professional.
Ben came out today and installed our new service. I was very impressed with his professionalism and courtesy. the job was completed in a relative short amount of time as well! Thanks Ben!!
Did a fantastic job. I’m very pleased with the service. Ben was a excellent tech who got the job done efficiently. He even showed me everything he did, and made sure I was ok with the workmanship.
Technician was very efficient and explained everything well, Ben also got a jump start on the job as I was getting kids from school, and he got the outside work done.
Giant came out today to set up Internet for us in our new home — Ben Jepson was the tech and he was quick and efficient and polite. He helped us set up details that were personal for us and easy to remember and I’m glad he was here to help!! Will definitely call on them again in the future!!
Just want to thank Ben for his amazing knowledge and time spent repairing my internet. Very friendly and so very helpful. He spent time after hours doing his best to get the job done and succeeded. Thank you so much for all your efforts.
The technician, Ben, is a great guy, friendly, professional, & thorough. He made sure that everyone in the house was taught on how to use the newest services.
We are so satisfied with the customer service that Ben Jepson was able to deliver. He took the time to run wire across the basement of the house to make sure we had internet connection throughout the whole house. He was very patient while we tested our baby monitor to make sure it worked on the new internet connection! Thanks Ben!
Technician is Ben and he has done an excellent job while working through the raindrops and dealing with an older brick home while having extend a line a hundred plus feet from the ally. Thanks!
Ben was amazing! Very friendly and great personality! Our house was not the easiest install and he did a great job! Would recommend to any of my family and friends.
Ben was very informative and personable! We enjoyed having him install our service. He was quick and knowledgeable. Looking forward to using our new internet!
Ben did a great job. Thanks for the great service.
Installing the new TV service for our jail pod at Jefferson County Kansas Sheriff’s Office.
Ben was great to work with and did a great job!! He explained everything was extremely detailed with his workmanship, he’s a very very recommended tech your company has working.
Ben Jepson was very professional and efficient and explained everything to us. Ben was the best service person we have ever had do work at our home.
Smooth installation. Unfortunately the power went out and we could not finish setup. Ben Jepson came back the next day to complete everything and was very helpful.
Ben Jepson was great at installing our Roku and setting up our service. He was very professional and very patient with us. I highly recommend him!!
We opted to migrate to Giant Communications for our church. Ben, Josh & Lance were very professional during the installation, taking time to clarify any issues for us. Highly recommend!
Ben Jepson came and installed my services. He was very courteous and professional. Ben wore his mask the entire time. He also worked hard to install my services quickly, efficiently and his work was high quality. He answered all of my …
Ben Jepson was the exceptional tech that came out and did the install. He was very personable and made me feel comfortable with him right from the start. He was very knowledgeable with all the equipment, installation and communicated with …
After moving to our new residence I decided to go with Giant communications. With the reviews they have convinced me to choose this company. Thais was over a year ago now. I am completely happy that I have gone with them. I always get great …
My technician Ben was awesome!! He helped me out with other little issues I was having. He was very polite. I would recommend him personally to everyone I know!!
Ben came out and set us up for the new streaming cable services, he did a wonderful job. He had a few troubles but kept calm, and was able to get the help needed to get it back up. We’re very excited about the change but it’s a learning curve.
Even though a storms knocks out Internet and power in that order and we live in KS and I’m on the Rez. Service is great and so is the Giant Comm. Team!! Especially the Tech Jarret, he came, he saw, he conquered!! Really good guy!! Knows …
Tech replaced a line that was hanging too low off our house, and set up our internet. He was quick, efficient, and provided great customer service. Great work Ben.
Ben came out to do our internet and did a wonderful job and was very fast and efficient! We weren’t supposed to have anyone out here for almost 3 weeks to have it done because they were so busy but he got us in over the weekend so it wasn’t even 2 days later! Highly recommend him!
Very pleased with service, professional, friendly. Made sure he got the job done even after hours and got us all set up, Ben did a wonderful job and is a highly recommended technician representing your company.
Ben came and changed over 3 tvs to the new system. He was fast, efficient and very professional. He explained how to use the remote and answered all of my questions, no matter how dumb. I am very happy with the service that I received.
Ben got everything hooked up really fast even though my dogs was constantly messing with him. He ran everything from the pole to my internet box, excellent work skills. He kept in touch to make it was to my liking which showed a ton of respect from the technician.
Ben was extremely professional and went above and beyond with setting up our service. He even took the extra time to treat some wasp nests while hooking up our cable outdoors. We highly recommend both Ben and Giant.