Glass City Federal Credit Union has been proudly serving the Northwest Ohio community since 1947. Currently, Glass City Federal provides optimum financial services to over 28,000 members, and more than 200 businesses, organizations, and associations in the region. With five full-service branch locations in Maumee, Toledo, and Bowling Green, as well as our online and mobile banking services, Glass City makes accessing your accounts easy and convenient! Glass City is a community-based credit union, which means that anyone who lives, works, attends school, or worships within the Northwest Ohio counties of Lucas, Wood, Fulton, or Ottawa is eligible for membership. You may also join if you are related to any current member (spouse, sibling, parent, child, grandparent, grandchild, step-family, or other household member). With an initial deposit of $25, you can open a Primary Share Savings Account and become a member!
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
| Thursday | 9AM to 4:30PM |
| Friday | 9AM to 6PM |
1340 Arrowhead Dr, Maumee, OH 43537
CUSTOMER SERVICE
Friendly and helpful staff with availability to assist.
They are awesome. Always willing to help.
Best financial institute I have ever dealt with.
I always get the best and fastest service. I won’t bank with anyone else.
They’re described as a shared branch but they will refuse to help you if you’re not a part of their branch. Terrible customer service.
Very nice staff, however, basic requests that other banks provide are not provided here unless you are a member.
The staff is always friendly and fast about getting whatever you need done. They have a good business feel yet feels like they invite you in like family.
The people are more than pleasant. They treat me like family and are always willing to go the extra mile to help. Love this bank. It’s not just about money to them.
Just went through the drive up atm. I pull up and pressed the button to speak with an attendant so that I can fill out a deposit slip, and was greeted with a very unfriendly “yeah?” Wow. Great customer service skills. Not. How rude.
Mortgage process was a nightmare. Online application wasn’t working, then called Anita Haas in Maumee to get started on a mortgage app. After weeks of not hearing back on an approval letter, she said she would check the next morning on it. …
Every time I visit this bank, I have a positive experience. The staff is very helpful and friendly. My special thanks to Carolyn Lopez who was extremely helpful, informative, and professional. My family and I will be happy to have our business with her in the future.Thank you for your great service!
Ashlee, at the Maumee branch, is always smiling and very friendly towards me and other members of my family. Even if I just pull up to the atm and pass by the drive through window on my way out she’ll wave and say hi. I’ve never had any …
They are professional and explain things clearly. Always working hard to help make your experience with them easy. Thanks.
I would recommend going with any other bank if possible. I went with them due to a low interest rate auto loan and I’ve been regretting it every single day. You get charged for using an external bank to make payments, as if I want to …
This used to be a great bank, but now not so much. I called twice to get a loan -one for a travel trailer and once for a car and never got a call back. We have been members for over 25 years. The last straw is they let my credit card and …