Gold Cross Ambulance (UT)

Medical transportation, Gold Cross Ambulance Services

Gold Cross Ambulance was founded in 1968 with the vision of providing quality medical care and customer service to anyone regardless of race, … See more

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Gold Cross Ambulance (UT) Reviews ( 51 )

  1. Just listened to Jeff Payne admit on body cam how HE dictates where patients go! AND it’s NOT what’s best for the patients it’s what HE wants to punish the hospital with! POOR EXCUSE of a medical professional!!!!

  2. I received an ambulance ride from them one time. Now that I have experience with this company directly, I know that if I was dying in the street and they come to Assist me, I would rather choose to die.

  3. Thanks for helping me in a difficult situation, keeping me safe, healthy, and talking with me the whole way to the hospital, I will never forget this experience, your team did a great job!

  4. I got into an accident a mile away from the U hospital they charged $2000 for the ride. Told them multiple times claimant carrier would cover the ride and they keep upping the bill. Scummiest company ever.

  5. why would you have a guy that drags an ER nurse out of her place of work on your payroll. his comments after the incident show what kind of person he is. i guess if he remains on your staff you’ll only be transporting “transients “

  6. Your inaction to address the public regarding your corrupt employee officer Payne is beyond irresponsible. How can you keep a man on the job that punishes a hospital with uninsured transients? Despicable.

  7. Good job………………………………….. Edited 5Sep…………………As long as you employ people with low moral values your ratings will drop. The only reason to illegally draw blood was to hopefully find something to clear the police from an accident with sevear injuries.
    Payne

  8. Degenerate company. Terrible place to work. Only cares about the money involved and not the patients or employees. Don’t waste your time trying to get hired here. And pray to god if you call 911 a fire department gets to you not this corrupt business.

  9. You’re going to charge me a $2 “convenience” fee for the pleasure of paying my $2200 bill online? This company is an absolute joke.

  10. John Payne works at Gold Cross. Payne is a corrupt cop who assaulted an innocent nurse for refusing to allow him to draw blood from a crash victim without a warrant. Payne vowed to use his job with Gold Cross Ambulance to further abuse his …

  11. Accused me of faking a seizure and were extremely rude the entire way to the hospital making comments that I was a “good little actor”. The doctor at the ER said there are a lot of different types of seizures and they don’t get enough …

  12. Jeff Payne ,a paramedic for this company , a woman abuser caught on tape physically kidnapping and assaulting an ER nurse this is the kind of temperament the medics at this company have! do not let your love ones take a ride with them ! Call amr or google other ambulance services! They can’t be the only ambulance service in town!

  13. Gold Cross Ambulance is thee most disrespectful, insensitive, and non-understanding company there is.
    They screw “EVERY INDIVIDUAL” that they transport! They will lie, sneak in fees …

  14. I wish I could give ZERO star. Don’t use them, EVER! They never sent the bill to my insurance since July 2016. Instead, they reported to debt collecting agency, affecting my credit scores! Every time I called the Gold Cross, I was told like “I am taking notes and I am gonna send the bill to your insurance”…Never happened!

  15. My 4 yr old was at Riverton Hospital w/ pneumonia and they needed to transport him to Primary Childrens in SLC. Total trip was about 20 miles each way, give or take. He was already hooked up to an IV in the hospital so they loaded him in …

  16. My wife was tested for covid and had to stay at af hospital for steaplabs for 3 days and she was forced to have them transfer her to provo. She wanted me to drive her cause she did not wanna have a ambulance bill. But behold the hospital …

  17. This company literally fleeces unwary victims by way of its “services”. I was drugged and passed out from a dentist who push-scribed lortab on me (I didn’t know what they were and stated explicitly that I didn’t want any HEROIN pills), …

  18. This review is for Patti N. I had some confusion regarding my bill, Patti was very friendly and even though she herself couldn’t help me with the problem, she contacted the person who could and helped me get the problem solved. Even calling …

  19. God help you if you need an ambulance if Jeff Payne is at the wheel. He’ll be more interested in the politics of where he takes you than what is best for you as a patient. He assaulted a nurse because she wouldn’t bow down to his authority …

  20. I’ll keep my review short. I worked for this company I was witness to the horrendous greed of the MOFFITS that own this company. The state needs to investigate them. They are crooks

  21. Unfortunately my husband has required the services of Gold Cross 3 times. Each time the paramedics and the Gold Cross team worked together to care for my husband and get him safely to the ER. In October 2017 a billing concern came up from …

  22. They charged me $1800.00 for a 10.7 mile ambulance ride.then they added $350.00 bogus charges to my bill for services ambulance staff did not perform .When i called the customer service to protest the Lady on the phone I believe her name …

  23. Jeff Payne took an oath as an EMT to not harm, but video and witness accounts prove that he has abandoned his oath. If a statement is not made by Monday indicating his employment at your facility is terminated , then the NC Association Of …

  24. I was the victim of an assault and was transported to the hospital by this horrible company. Was literally a mile drive and got charged 1700 dollars. They stole my phone while I was unconscious and even though they got paid they changed the …

  25. Is Jeff Payne still Employed with your Company? He openly claimed that he decides which Hospitals get the patient in the back of the ambulance. If it is a transient, he will bring you to the Hospital where he assaulted their Charge Nurse …

  26. Don’t use an ambulance service unless you know you need medical attention quicker than you can get yourself to an ER. We’ve been stuck with expensive bills twice from this company and don’t feel like we got reasonable value either time. …

  27. Wish I could give zero stars. Ridiculous pricing. Over $2,000 for a 5 mile drive in which no services were received in the ambulance. Company is relentless in pressuring you and does not work with insurance. Why isn’t a company like this regulated? This is insane.

  28. Aweful company to work with. I wish we were given a choice. We had to play middle man cause they wouldn’t work with our insurance. They didn’t answer calls, messages or letters. We eventually paid in full cause they sent a letter saying …

  29. Worst billing period. They billed my primary insurance fairly quick but 2 months later they are still struggling to file a claim with my other insurance. They don’t seem to have the same problem sending me the bill though. …

  30. Don’t call for an ambulance unless you have NO other choice. These guys posing as the West Jordan fire department charged me $2,334 for a 15 min ride to the hospital during which no other services where provided. Even if they spent a half …

  31. Pray you don’t end up in an ambulance with these guys or UFA (unified fire authority) who they do the billing for. Absolute incompetence. Didn’t get a single bill on file with my payer and sent me to collections despite multiple calls. I …

  32. I recently had to use their emergency services. I was a little loopy in my experience. But during my ride. Deborah was a fabulous representative for Gold Cross. She was patient and calming during my troubled time. She deserves a 5 star recommendation

  33. They keep sending us a bill for transport that is to be paid by insurance. I won’t be paying them a dime. When we were transported from the airport to the childrens hospital, the ambulance we were in didn’t even have working electricity! …

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