(Translated by Google) Tonya, Vice President of Mortgage services, is the most diligent, professional, friendly and organized person I have had the opportunity to meet in my experience buying and refinancing property. Tonya and Chelsea …
I’m really unhappy with this location. My company just moved me to this location and I have to make deposits here twice a day. I literally have been sitting for over 20 to 30 minutes in the drive-through each time I make a deposit I do not have time for this I’m going to recommend to my company that we get a new bank
This location is almost always on top of getting you taking care of. I almost always spend less than 5 mins here no matter how busy. They are quick, efficient and friendly. As well as very kbowledgknowl about any of your finical needs.
I had fraudulent charges on my account through Facebook
and contacted the fraud department. I was put in contact with a very rude woman who told me I had to contact Facebook. She instructed me to contact Facebook and …
I should of never put my money at this bank because I have had my credit card with a limit of 500 dollars for over a year and they can’t even increase it to a higher number. When I asked them why they told me because I have used all my …
My recent golden west experience left me very disgusted with the bank in general to start off with I have had them for about 30 years actually. When I had went in there today to deposit a check because I had gotten hired on with the company …
I spoke with Riley in the customer loan center. He was super informative of all my options and gave all of them to me in great detail to help me make a decision on what was going to be the best for me. It was the best and most informative call I’ve ever had with a call center rep. He really really knows his stuff!!!
I’m switching credit unions. Consistent holds on checks less than $5,000 when I’ve already established consistent depositing is ridiculous. Management and tellers have been rude. I’ve plead my case, been informed they’ve had the power to …
I’ve had my main accounts with GWCU for over 25 years and for the most part they are pretty good to work with. The reason for the low score is when it comes to appointments with their specialty providers. Loan officers and notary service …
I worked with Sam Hart to figure out how to navigate the very complicated and confusing world of Medicare coverage.
He has been tremendous in his knowledge, patience and support. I don’t think …
It would have been 5 stars, but on Saturday I tried getting my name changed on my account, had proof of my name change, and I was told my husband had to be present, because they would need his signature. …
Great Credit Union. I’ve been with them over 40 years. I have had accounts with other credit unions and banks but do my main banking here. I have always been treated well. I have originated loans through them at low rates. I use them …
I’ve been with Goldenwest Credit Union for 15 yrears! Great customer service, multiple options to help you make your money work for you and great loan opportunities for all life needs. Thank you Goldenwest for helping me make good money decisions. Good stuff is happening with them!
I’m always pleased when I do any type of “banking business” at Goldenwest. From the moment I enter the building and I receive the smile from the greeter till I finish my transaction, it’s always done with kindness and respect. …
I have been a member for 20 PLUS years, and have been treated with the up most respect and kindness. I would recommend anyone and everyone to open an account. They would be well respected and well take care of with the up most respect thanks again for all your help and understanding GCU God bless!!!
Goldenwest has always treated me more than just an account number. They treat you as a person and they truly care. Aurelia was great! She was professional and strived in communication and getting my loan processed, I was even able to sign …
There is always a long wait in a long line. Only a couple of the tellers know what they are doing. Half the time I don’t get the right info I need for my loan processors, or their system isn’t working, or a manager/supervisor isn’t …
DO NOT BANK HERE!!! For the love of God, look at the other reviews. Many people having horrible experiences. GO ANYWHERE ELSE!! Their customer service is awful. They will gouge you every opportunity they get. Don’t let them fool you!! They …
I do not bank with Goldenwest, but I purchased a vehicle that had a lien held on it by Goldenwest. They advised the Individual we purchased from to not pay off their vehicle. This turned out to be extremely poor advice. Goldenwest has had …
Our loan officer Kieley was so very helpful. In an age when the consumer has to do their own work. Do their own follow up, etc. It was a breath of fresh air to have Kieley taking us through our loan process. She is what costume service is …
Worked with Riley and they did an amazing job getting me a card. They were knowledgeable and quick and it only took me a few days to get my card! Thanks, Riley!
GWCU has good Customer Service! 👍
We went to GWCU in South Ogden and talked to Tyler and Daniel about open new savings account and they’re so nice and helped us to get the accounts done so …
I have belonged to Goldenwest Credit Union since 1977 when it was Ogden Railway Credit Union. I have always been treated great. They have my insurance my IRAs my checking and savings accounts. Tyler and Connie are great. Mark Turner is amazing.
(Translated by Google) Tonya, Vice President of Mortgage services, is the most diligent, professional, friendly and organized person I have had the opportunity to meet in my experience buying and refinancing property. Tonya and Chelsea …
The employees are very helpful and get the job done
Everyone is always very friendly and helpful.
Excellent customer service by Kimberly and Golden West staff
Daniel is very good say what he does. Very personable.
Awesome bank
Excellent service
Fast and friendly.
Amazing bank!
Atm sucks
Love it every one was great to work with
Horrible customer service. Called 3 time, hold each time for 30 min
Great branch and great employees, five stars!!
Love the advice Tyler gave me. Put my mind at ease. Thank you!
Staff always friendly and willing to help with any questions.
Very helpful, kind tellers. No complaints whatsoever.
Best financial institution ever. Freindly, helpful and efficient.
Put holds on my checks making me late to pay bills and charged me $45 overdraft fee on a vending machine and did work with me at all about it.
we always get the help we need from very nice people
Everyone go to Mountain America! You literally have to beg for help at Golden West. I see why they only have 3 stars…
The mortgage department is very reliable and fast!
Always helpful and some of the nicest people I know
Trying to make a payment over the phone was almost impossible. With all the questions. And the 10.00 dollars service charge. Well good luck.
This was my 4th loan threw goldenwest great place.
Settling my dad’s accounts after he passed away, they flat lied to us. I would NEVER trust this institution! Shame on them.
The drive through wait is always so long. Even if there aren’t any other cars. It’s like the people inside don’t care about giving you fast service.
Got my truck loan quickly, professionally, and with smiling faces….great place and people….
I’m really unhappy with this location. My company just moved me to this location and I have to make deposits here twice a day. I literally have been sitting for over 20 to 30 minutes in the drive-through each time I make a deposit I do not have time for this I’m going to recommend to my company that we get a new bank
Slow and incompetent. You’ll wait on hold for probably 30-45 minutes. Awful awful horrible take your money and time elsewhere.
Our experience was professional and very kind. I could not have asked for a better experience. Aurelia was very helpful.
Thank you Cody! You were amazing in helping us with our loan. Cody was there ready to answer all our questions.
This location is almost always on top of getting you taking care of. I almost always spend less than 5 mins here no matter how busy. They are quick, efficient and friendly. As well as very kbowledgknowl about any of your finical needs.
Everyone was so helpful, patient, and nice!!!
Cody was great at getting my car loan going and Aurelia was awesome at funding it for me! Would come back again!
Top notch service, and the best interest rate around for my new motorcycle loan! I’m moving all my bank accounts there too!
I had fraudulent charges on my account through Facebook
and contacted the fraud department. I was put in contact with a very rude woman who told me I had to contact Facebook. She instructed me to contact Facebook and …
Great helpful people who work at Goldenwest.
Very friendly service and overall great experience working with Aurelia and Amber. Highly recommend GWCU
I should of never put my money at this bank because I have had my credit card with a limit of 500 dollars for over a year and they can’t even increase it to a higher number. When I asked them why they told me because I have used all my …
Always a pleasure have gotten every loan and been a member since I was 8 years old. Employees are always friendly and willing to help.
My recent golden west experience left me very disgusted with the bank in general to start off with I have had them for about 30 years actually. When I had went in there today to deposit a check because I had gotten hired on with the company …
Aurelia P. is a pleasure to work with & a very big asset for her GoldenWest branch. She is my go to when I need assistance & has never let me down!!!
I spoke with Riley in the customer loan center. He was super informative of all my options and gave all of them to me in great detail to help me make a decision on what was going to be the best for me. It was the best and most informative call I’ve ever had with a call center rep. He really really knows his stuff!!!
I’m switching credit unions. Consistent holds on checks less than $5,000 when I’ve already established consistent depositing is ridiculous. Management and tellers have been rude. I’ve plead my case, been informed they’ve had the power to …
Was handled very professional and in a timely manner. Good job for lending facility. Thank U Gooday
Paul H.
I’ve had my main accounts with GWCU for over 25 years and for the most part they are pretty good to work with. The reason for the low score is when it comes to appointments with their specialty providers. Loan officers and notary service …
I worked with Sam Hart to figure out how to navigate the very complicated and confusing world of Medicare coverage.
He has been tremendous in his knowledge, patience and support. I don’t think …
It would have been 5 stars, but on Saturday I tried getting my name changed on my account, had proof of my name change, and I was told my husband had to be present, because they would need his signature. …
Great Credit Union. I’ve been with them over 40 years. I have had accounts with other credit unions and banks but do my main banking here. I have always been treated well. I have originated loans through them at low rates. I use them …
I’ve been with Goldenwest Credit Union for 15 yrears! Great customer service, multiple options to help you make your money work for you and great loan opportunities for all life needs. Thank you Goldenwest for helping me make good money decisions. Good stuff is happening with them!
I’m always pleased when I do any type of “banking business” at Goldenwest. From the moment I enter the building and I receive the smile from the greeter till I finish my transaction, it’s always done with kindness and respect. …
Many questions to answer for a business account. Riley made the process easy.
One of the rudest customer services ever. Everytime I call the collections, there is a rude and snarky person that picks up almost everytime.
I have been a member for 20 PLUS years, and have been treated with the up most respect and kindness. I would recommend anyone and everyone to open an account. They would be well respected and well take care of with the up most respect thanks again for all your help and understanding GCU God bless!!!
Goldenwest has always treated me more than just an account number. They treat you as a person and they truly care. Aurelia was great! She was professional and strived in communication and getting my loan processed, I was even able to sign …
There is always a long wait in a long line. Only a couple of the tellers know what they are doing. Half the time I don’t get the right info I need for my loan processors, or their system isn’t working, or a manager/supervisor isn’t …
DO NOT BANK HERE!!! For the love of God, look at the other reviews. Many people having horrible experiences. GO ANYWHERE ELSE!! Their customer service is awful. They will gouge you every opportunity they get. Don’t let them fool you!! They …
I do not bank with Goldenwest, but I purchased a vehicle that had a lien held on it by Goldenwest. They advised the Individual we purchased from to not pay off their vehicle. This turned out to be extremely poor advice. Goldenwest has had …
Our loan officer Kieley was so very helpful. In an age when the consumer has to do their own work. Do their own follow up, etc. It was a breath of fresh air to have Kieley taking us through our loan process. She is what costume service is …
Always excellent service at GWCU. Daniel was very patient & answered all my questions.
Worked with Riley and they did an amazing job getting me a card. They were knowledgeable and quick and it only took me a few days to get my card! Thanks, Riley!
Stephanie was excellent! Answered all questions with a high standard of knowledge and professionalism.
GWCU has good Customer Service! 👍
We went to GWCU in South Ogden and talked to Tyler and Daniel about open new savings account and they’re so nice and helped us to get the accounts done so …
I have belonged to Goldenwest Credit Union since 1977 when it was Ogden Railway Credit Union. I have always been treated great. They have my insurance my IRAs my checking and savings accounts. Tyler and Connie are great. Mark Turner is amazing.