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Do not get this insurance company they will get you out your money they not reasonable at all they charge you $15 dollars late fee for one day and they charge extra to use your debit card …
It’s so hard getting in touch with my claim representative. I’ve been trying to call her for via her extension for about 7 days now in regards to an incident.
PLEASE SAVE YOURSELF THE TROUBLE. This is the worst company I’ve ever dealt with. Even when I’ve tried to cancel the policy the seem to smack with all those fees.
THE WORST ABSOLUTELY THE WORST AND I DEAL WITH INSURANCE COMPANY’S EVERYDAY!!!!! ITS IMPOSSIBLE TO GET ANYONE ON THE PHONE DURING NORMAL BUSINESS HOURS!!!! IF YOU WANT TO ONLY SPEAK TO AN AUTOMATED SERVICE THAN THIS COMPANY IS FOR YOU!! i DEAL WITH INSURANCE ON A DAILY BASIS AND THIS IS BY FAR THE WORST COMPANY TO DEAL WITH.
I understand what yall been going Thur my car was park on June 23 2016 at 3 o’clock in the morning they insure hit my car the police tow it and this insurance company pick it up and I don’t even know we’re it’s at i been calling them for …
Worst company ever. Took me 4 hours to get through the lady was so rude and nasty. I’ve been calling for 7 days to get my issue resolved and it is still not resolved. When I asked to speak with a supervisor the lady told me she was the …
The place is no hello at all I have a car that they considered a total loss they said they have a check for me but when I went there they said there is no one to help me that everyone is on vacation till next week. The whole building?? Come on now..
Worst insurance company ever! My car was hit by a driver insured through them. I’ve been calling them for several weeks to no avail. I just waited on the phone for over an hour and I still haven’t gotten in touch with anyone.
Not a very good one ….need major changes…. customer service is the worst management just as bad no professionalism here……this company shouldn’t even be allowed to be a Insurance company totally rude & no one to make a formal …
THE WORSE!!!!!!!! CALLED TO CORRECT ADDRESS WAS LEFT ON HOLD FOR 2HRS. MY SON COULD NOT WAITE ANY LONGER SO I STAYED ON TO CHANGE 1 INCORRECT DIGIT. REP WAS SO NASTY- AND FINALY SAID: AND I’M TELLING “YOU” YOU ARE NOT THE INSURED AND I …
This is by far the worst customer service Insurance company I ever had to deal with!!!!! on hold for over 1hour and 30 minutes to then send me the wrong information, by just taking a photo shot screen of my policy, cutting out the effective dates…. ARE YOU SERIOUS????????
I have never experience such bad service as this. I can never get thriughbthier auto mates system, been tryi g kite rally for more than a week during their business hours. Always get options that I find want. I’ve been trying ti speak to …
I called, and even tho I was in Que for 20 minutes, once I was connected to a live agent, they were super nice. I wanted to take one car off, and add another and it took seconds to do so. She emailed me a new card and before I was even off the phone, the email was sent. Great customer service. Thanks
This has to be the worst company out there. First of all… they were trying to charge me 180 a month for liability……. me waiting last minute at the dealer took it. I called state farm… i pay the same price now a month for full …
If I could give this no stars I would.
I reported a claim on the 4th of march, 2017. I had the adjuster come look at my car on the 7th & by the 10th he had my estimate. 👍🏼 …
I was hit on the Schuylkill by a driver insured by this company. She merged into my lane without looking and side-swiped my car. I assumed tha,t as her insurance co, AIIC would fully pay the claim. It took them a few weeks to review the …
This insurance company is absolutely the worst at settling claims. I watched as this person plowed into me pushing me into another vehicle while stopped at a traffic light. He openly admitted to all parties involved, including the officer …
I am a paralegal from a law firm in Philly and I called American Independent to obtain adjuster information regarding a litigation case that I have and I have been on hold for over an hour listening to hold music. Apparently, no one …
If I could give 0 stars I would. Worse insurance company ever. Every time I call I’m on a 40+ minute hold, even when calling as soon as they open. The reps NEVER know anything and have to constantly put me on hold to ask a superior. I …
I wish there was a zero stars option because this is literally the worst insurance company I have ever dealt with. You have to wait on hold for 30 minutes just to get someone on the phone and once they pick up they still have no idea what …
I’ll start off by saying I’m a pretty reasonable person. It takes a LOT for me to go online and leave a 1-star review. It’s been a week since their “insured” driver hit my legally parked, unoccupied vehicle. The police and my insurance …
Thee absolute WORSE insurance company EVER!.. I have full tort insurance. Someone hit my car when it was parked.. It took a month for them to send my check and still waiting to get a rental.. Was on hold for 50min only to get the answer …
Overcharged by double for a couple of years! No help from the agency… Questioned them when they actually raised the rate in January! Now being hounded with a 58 dollar cancellation fee! Actually contacted by a collection service of all …
I’m not a policy holder, but the guy who hit and totaled my car, is. It’s been two months after the accident. Company towed my car. Now I don’t have money or my car. …
Terrible company. Impossible to get in contact with anyone. I’ve been waiting for over a month to get paid for damages done to my car from someone insured under them.
I work for a dealership, and one of our post-delivery duties is to contact insurance in order to add the customer’s new vehicle to their current policy. It not only takes at least 1 hour to connect with a human being, they are very rude, …
The agent was extremely useful in getting me the best cost on my collision protection! In any event, when I told her I got a superior proposal from another organization. he beat that statement! Much obliged to you American Independent Insurance
(Translated by Google) Perfect
(Original)
Perfecto
Combative Rate
HORRIBLE
It’s an insurance company
Worst….. worst……WORST Worst…… costumer service
Good place to get your teeth pulled
I hate this company they need to go out of business real soon
Hate dealing with them… Impossible to get someone on the phone
9years and I have never EVER had a bad experience 😊 …
They close at 5….if you need to talk to someone……you stuck
Went o. Their website to look at their reviews. Not happy at all with them
On a global level – This is the shittyest car insurance agency ever.
Worst company ever . I don’t know how there still in business
The worst company ever never get an answer out of either the agusters how is that. Shame
Very polite but had to decline offer
I have been on hold 32 minutes and still on hold. How does the State let this place operate?
I never got a check to get my car fix. Can’t never contact anyone.
Does not pay bills make up excuses why they wont pay them worst insurance company
Do not get this insurance company they will get you out your money they not reasonable at all they charge you $15 dollars late fee for one day and they charge extra to use your debit card …
Worst service/ insurance company I have ever dealt with. Their reps are no help at all.
the infinite hold time !!!! been trying to reach them regarding a claim & no one ever calls back (when i left a VM) or answer a call !!!
It’s so hard getting in touch with my claim representative. I’ve been trying to call her for via her extension for about 7 days now in regards to an incident.
Good luck getting a hold of anybody after this company is deemed at fault. Still waiting for answers, it’s been 4 months
Pizza hut is the best. I love their pizza. We need more pizza huts. They closed alot of them and the ones that are still around are so far.
PLEASE SAVE YOURSELF THE TROUBLE. This is the worst company I’ve ever dealt with. Even when I’ve tried to cancel the policy the seem to smack with all those fees.
THE WORST ABSOLUTELY THE WORST AND I DEAL WITH INSURANCE COMPANY’S EVERYDAY!!!!! ITS IMPOSSIBLE TO GET ANYONE ON THE PHONE DURING NORMAL BUSINESS HOURS!!!! IF YOU WANT TO ONLY SPEAK TO AN AUTOMATED SERVICE THAN THIS COMPANY IS FOR YOU!! i DEAL WITH INSURANCE ON A DAILY BASIS AND THIS IS BY FAR THE WORST COMPANY TO DEAL WITH.
I understand what yall been going Thur my car was park on June 23 2016 at 3 o’clock in the morning they insure hit my car the police tow it and this insurance company pick it up and I don’t even know we’re it’s at i been calling them for …
They doubled my rate after sending me a lower payment schedule. Stay far away.
Worst company ever. Took me 4 hours to get through the lady was so rude and nasty. I’ve been calling for 7 days to get my issue resolved and it is still not resolved. When I asked to speak with a supervisor the lady told me she was the …
The place is no hello at all I have a car that they considered a total loss they said they have a check for me but when I went there they said there is no one to help me that everyone is on vacation till next week. The whole building?? Come on now..
Worst insurance company ever! My car was hit by a driver insured through them. I’ve been calling them for several weeks to no avail. I just waited on the phone for over an hour and I still haven’t gotten in touch with anyone.
Not a very good one ….need major changes…. customer service is the worst management just as bad no professionalism here……this company shouldn’t even be allowed to be a Insurance company totally rude & no one to make a formal …
THE WORSE!!!!!!!! CALLED TO CORRECT ADDRESS WAS LEFT ON HOLD FOR 2HRS. MY SON COULD NOT WAITE ANY LONGER SO I STAYED ON TO CHANGE 1 INCORRECT DIGIT. REP WAS SO NASTY- AND FINALY SAID: AND I’M TELLING “YOU” YOU ARE NOT THE INSURED AND I …
This is by far the worst customer service Insurance company I ever had to deal with!!!!! on hold for over 1hour and 30 minutes to then send me the wrong information, by just taking a photo shot screen of my policy, cutting out the effective dates…. ARE YOU SERIOUS????????
I have never experience such bad service as this. I can never get thriughbthier auto mates system, been tryi g kite rally for more than a week during their business hours. Always get options that I find want. I’ve been trying ti speak to …
I called, and even tho I was in Que for 20 minutes, once I was connected to a live agent, they were super nice. I wanted to take one car off, and add another and it took seconds to do so. She emailed me a new card and before I was even off the phone, the email was sent. Great customer service. Thanks
This has to be the worst company out there. First of all… they were trying to charge me 180 a month for liability……. me waiting last minute at the dealer took it. I called state farm… i pay the same price now a month for full …
If I could give this no stars I would.
I reported a claim on the 4th of march, 2017. I had the adjuster come look at my car on the 7th & by the 10th he had my estimate. 👍🏼 …
I was hit on the Schuylkill by a driver insured by this company. She merged into my lane without looking and side-swiped my car. I assumed tha,t as her insurance co, AIIC would fully pay the claim. It took them a few weeks to review the …
Terrible company. Will drag their feet, pull you through the ringer, and lie to you. …
This insurance company is absolutely the worst at settling claims. I watched as this person plowed into me pushing me into another vehicle while stopped at a traffic light. He openly admitted to all parties involved, including the officer …
I am a paralegal from a law firm in Philly and I called American Independent to obtain adjuster information regarding a litigation case that I have and I have been on hold for over an hour listening to hold music. Apparently, no one …
If I could give 0 stars I would. Worse insurance company ever. Every time I call I’m on a 40+ minute hold, even when calling as soon as they open. The reps NEVER know anything and have to constantly put me on hold to ask a superior. I …
I wish there was a zero stars option because this is literally the worst insurance company I have ever dealt with. You have to wait on hold for 30 minutes just to get someone on the phone and once they pick up they still have no idea what …
I’ll start off by saying I’m a pretty reasonable person. It takes a LOT for me to go online and leave a 1-star review. It’s been a week since their “insured” driver hit my legally parked, unoccupied vehicle. The police and my insurance …
Thee absolute WORSE insurance company EVER!.. I have full tort insurance. Someone hit my car when it was parked.. It took a month for them to send my check and still waiting to get a rental.. Was on hold for 50min only to get the answer …
Overcharged by double for a couple of years! No help from the agency… Questioned them when they actually raised the rate in January! Now being hounded with a 58 dollar cancellation fee! Actually contacted by a collection service of all …
I’m not a policy holder, but the guy who hit and totaled my car, is. It’s been two months after the accident. Company towed my car. Now I don’t have money or my car. …
Terrible company. Impossible to get in contact with anyone. I’ve been waiting for over a month to get paid for damages done to my car from someone insured under them.
I work for a dealership, and one of our post-delivery duties is to contact insurance in order to add the customer’s new vehicle to their current policy. It not only takes at least 1 hour to connect with a human being, they are very rude, …
The agent was extremely useful in getting me the best cost on my collision protection! In any event, when I told her I got a superior proposal from another organization. he beat that statement! Much obliged to you American Independent Insurance