Loan was easy to get for solar panels and much appreciated. But pushing additional services without request- like signing up for Pen Fed seems aggressive and unnecessary.Turned an otherwise great experience to a bad one. Please fix immediately.
Elmer suggested ideas that set my wife and i in solid financial situation and then cam back to make it better the next year. He and his aides were always nice , friendly , helpful. knowledgeable. He would be a good person to work with.
I had a very good experience with Cyrus . He is very helpfull and cooperative. I met Cyrus through online Facebook advertise. He is very professional in his business. I had a really hard time to get my loan approved but Cyrus made it possible to buy my dream home. Thanks a lot to him.
Awful experience, I came to them to refinance my home and pull 10k out. Instead of getting 10k I received $856. After calling to see when I’d get my check for 10k I was told Friday I informed my loan officer of the other check and was told …
With Loanpal, it was quick and easy. There were no surprises throughout the refinance process. Great customer service from start to finish. I have and will continue to refer friends and family to Whitnie at Loanpal – Thanks Whitnie!
Brandon Mortz is an excellent Mortgage Loan Specialist. When we were trying to do a refinance we hit a lot of bumps in the road, but Brandon was persistent in finding a way to get it done for us. He showed his professional knowledge, …
This was the most seamless loan experience I’ve ever had. The team assigned were extremely communicative and very responsive. HIGHLY recommend Alex and Loanpal!
Thank You for you’re patience and guidance you have always shown my family! We are thrilled with or new low interest rate and even lower comfortable mortgage payment! You truly are our Rockstar Mortgage Expert! Thank you from the bottom of our hearts!
The Baldocks
Loanpal is a very helpful loan company. Sheri B and Tori where very helpful. They helped us refinance and save in our monthly mortgage payment. It did take a while with paperwork. I think because of the Covid going on. Thanks Loanpal.
My experience was excellent. I found Loanpal staff, especially Aaron Westphal and Sarah Huckabee, friendly, efficient, knowledgeable and accommodating. The culture at Loanpal supports good customer relationships. I would gladly refer my friends to Loanpal.
DO NOT USE LOANPAL. RUN. I have been dealing with their incompetence for 5 months. Ive been contacting 3 different departments, individually, daily, to get a matter resolved and they refuse to communicate between their departments. Even …
We were initially approved for a solar loan when they were called LoanPal. Things didn’t work out with the installer and they made us reapply and changed to Goodleap. Once we re-applied, then they jerked us around requesting for our tax …
Elemer, made sure we got the best loan possible, in the least amount of time. No pressure, no stress, love the personal care we was given. We will do it again in as few years.
Thanks, for your service. Cheryl
James and his staff are professional and yet personable. They worked closely with despite all of the work being done online. Ti was the third time I used them ad I highly recommend them. I’d use Them again.
Casey Sandretto w/Loanpal was amazing to work with! Having worked in the mortgage industry for over 16 years and knowing what a tumultuous time this is, i expected some delays or hiccups along the way. This refi experience had no surprises …
Dustin and all involved in our loan were beyond reasonable and knowledgeable about this service. I feel that we can call them at any time and they will assist us, even though the loan has processed. Ray Rhea
I just will like to share my experience with Loanpal and specially with Kenny Nguyen. It was a very friendly and very professional manner experiece when we started talking about our son’s student loans and home mortage. …
Stay away from this company. If it weren’t for my loan officer I would have NEVER completed the loan process. It took over 3 months to complete. I don’t believe this company know their head from a hole in the ground. I’m sorry my loan …
Brian is a true professional who communicated every step of the process with me. His knowledge and expertise helped us to get the best possible loan, and we are truly grateful for his hard work in making this the best possible process for …
Ms Sherrie Backman, a Loanpal Representative helped my refinance on my home worry free. I’m a Disabled Veteran and I recommend her to all Veterans home loan help. She is Very Trustful and Very Professional treated my wife and I with …
great experience working with John Burgess. He was very helpful .
John walked us thru the entire loan process including helping us learn how
e-sign. John is very friendly and professional. Highly recommend John.
Lynda and Bill C
We initially received a loan to finance our solar panel project for our home. After speaking with Whitney Tiner regarding other options we may have; refinancing our home was presented to us. Whitney explained the current interest rates and …
Roger and his team at LoanPal we’re great to work with. My loan was processed quickly, professionally and exceeded my expectations. I would highly recommend this team to my friends and family.
From the time Sherrie Bachman called suggesting we refinance to include the loan we’d just made we’d just started for our solar installation through the tedious newly invoked paperwork thru to completion, she guided us through with patience and attention at every step. It saved us significant money and was worth while.
Chava Josey and his team were absolute perfection. They treated me as if I were their only client. I’m still surprised I did the refi, to be honest — It takes me a bit to trust you if I don’t know you. Chava, somehow, made me feel …
Great experience with the refinance – was offered great rates and the staff was on top of things. No hidden fees, no number games, and was able consolidate my Solar loan with the mortgage. Would work with them again.
Loanpal is is a mortgage institution that I would highly recommend, they are very fast and organized plus more experienced, I would like to highly one of their employees my Kenny Nguyen whom I worked with , he is the most experienced guy …
Robert Gallups and his team provided a great house refinancing experience. He was communicative and considerate of our requests. I would definitely recommend Robert to anybody who asked for a recommendation.
LaShawn was very pleasant and helpful working with us on our loan. She responded quickly to our questions and requests. Her flexible work hours were very helpful for us.
Professional and knowledgeable Loan Officers. They worked to make this process very easy and smooth for me. Provided guidance, listened and answered questions. Their online signing very convenient and allow me to save each document to my devices.
I feel like I may have been too light in previous reviews, I feel strongly that under stating where credit is due, and flattery equally get you no where, but a telling of total truth reaps unforeseen bounty worth more than money. …
When a large credit union in Vacaville dropped the ball that my refi would take 60-90 days after they charged me $500 for an appraisal… I reached out to Dave and he helped get me the refi with cash out in time to meet the commitments I …
Michele and her team are very knowledgeable and supportive. This was the easiest refi I’ve ever done. The app makes uploading documents so easy. Thank you to team Kearney looking forward to any future business with you.
David Hall is the consummate loan professional! Extremely knowledgeable of the loan process, how to find advantage to maximize your credit score, and save the consumer thousands. On top of that, he is energetic, courteous and always …
Wow! I love this company… Kiley Shank and the loan processor Jessica Cocherns were absolutely wonderful! They exhausted all of our options for a loan and found a way for us to own our home. Our family is so grateful to them and LoanPal …
Rick Moore with Loanpal is amazing. He is very helpful and answers questions very fast. I would totally recommend Rick for all your financial issues for mortgage. I also have to say he does go above and beyond to get things done.
I have worked with Robert Smith Three times now and every time has been a great experience! He and Shirley always respond right away to any questions and take the time to explain everything. He is professional and friendly and I would highly recommend him!
I recieved excellent customer service at Paramount from Fred Saunders and would recommend him to anyone with home financing needs. Fred was responsive to all of my calls and questions in a timely and professional manner. He provided my husband and I with great advice and service and we appreciate his work! Thank you!
Loanpal is a great loan company to work with and get a loan through. They offer all types of loans and will help you get the specific loan you need and want. They make the process as easy as possible and help you get the loan as quickly …
Loanpal is a great place to work with. Robert Smith is a great guy to do business with. He goes the extra mile to get you your loan. The company has a lot of great people to help at every aspect of the loan process.
Mason Stoneking at Loanpal helped me save a lot of money on my home mortgage with a rate a full percentage point below what I had been paying. He was great to work with, always responded quickly to my messages to him, let me know just what …
Want to refinance your mortgage at a great rate? Recently bought a solar energy system or renewable energy system and want to roll that cost into your mortgage? Call Casey at LoanPal! I did, and more than a year later, I STILL think it was the best decision I made.
I have worked with James on several occasions refinancing my home. He and his associates (Christian and Jenn) were extremely helpful and resourceful during the entire process. Even during this last refinance in the midst of ever changing …
Brad Brockett and Erica Dobrinski with Loanpal were amazing. We purchased a home and during the two month long process there were many confusing questions, complex forms, and a number of trials and tribulations that we otherwise would not …
Our family has worked with James to secure two mortgages . He is extremely conscientious as are the people who assist him. Our applications have gone smoothly and the approval processes have been timely and efficient. We have found James to be trustworthy and courteous.
Eddie and his team were very attentive and informative. We were first time home buyers so it was nice to have the guidance that they were able to provide. I highly recommend Eddie Johnson! Thank you again Eddie!! We love our house!
We refinanced our house for the very first time with Michele and her team and the process was quick and easy for us. Great communication and we really appreciated all of their help!
Joe Green with Loan Pal is a rare breathe of fresh air in the world of personal finance. He was great to work with. Fast replies text or email during evenings and weekends. I never felt like he was trying to “sell” me and that is the real difference.
Whitnie Tiner was so helpful to help me refinance my home, and got my loan processed so fast! She is remarkable, professional and courteous!
This is the second time I have used LoanPal and Whitnie. I would recommend her …
Elmer Deleon was awesome to work with. At the beginning of the process, I was very specific with what I was looking for from a company when I began my refinance: always communicate with me; be ready to lock me into the best rate when you …
Mason Stoneking was the best agent out there.
Whenever I had a question I would call him and even if he wasn’t there he would get back to me fast. Even when my loan was forwarded to the next department and …
This company and our representative, Christopher Leake, were excellent in explaining the whole process involved in our refinance. I doubt any other mortgage company or representative would have taken the time to explain every step along the way and help at every turn.
Words can’t express how grateful I am for Joe & his team. They’ve helped me with 2 refi’s. The 1st was fairly easy. The 2nd was tough because of a sharp decrease in my income. I didn’t think I would be approved but Joe kept fighting for me …
Loanpal, in general, Sherrie Backman, specifically were instrumental in providing me wonderful service when working on the ReFinancing of my home and bill consolidation. In this rather difficult time Sherrie and her team provided me with a …
David Fernandes and everyone at Loanpal was very professional throughout the entire refinance. They were quick to answer any questions and made everything very easy. Would definitely recommend!
The whole team at Loanpal, LLC was terrific to work with. They were patient and knowledgeable every time I had a question. Never has the process been easier or more pleasant!
Zach was very knowledgeable and conducted himself as a professional. The overall re-fi process was completed quickly and over the phone and over the Internet. The only person I ever met personally was a Notary Public who brought all of the …
Chris was awesome to work with! He always picked up my calls. If he didn’t have the answer I needed. He got it & returned my call very promptly. Without Chris, I probably wouldn’t have gone thru the process of refinancing again. Thank you for your great service! Happy holidays!!
I had a phenomenal experience with my awesome loan services. Jacob was forthright, transparent, expeditious and available from start to finish. I started the process on February 11th, closed March 13th, received cash out via wire transfer …
Alexandra and Lindsay were great to work with and made the refinance process very easy. LoanPal had competetive interest rates and a 20-year loan term as opposed to the more common 15 which made it impossible not to consider due to paying off the home several years sooner for similar monthly costs to a 30 year at a lower interest rate.
This was the fourth time we had used LoanPal and once again it was really great. I talked with Jonathan to get the process started and it was like on auto pilot the rest of the way. If I had any questions he responded right away. He’s gotten to be a good friend.
Michelle was very easy to work with. When I needed an answer to my many questions, she responded quickly and explained the answer in a way that I understood. I didn’t feel any pressure to close the deal with her. I highly recommend her. Thank you Michelle.
Jacob O’ Donnell really is my “LoanPal.” I’ve used his services many times because he is easy to work with, reliable, honest, efficient and informative. He’ll never guide you into making a wrong decision. I will continue to use his services, and follow him wherever he goes, because I feel he’s a true financial partner.
My cash-back refinance went really well. I contacted them on the 8th and was funded by the 31st. I delayed the process a couple of days by not responding as quickly as I should have and delaying the notary a couple of days. They let me …
Doug and his team were amazing! Not only did they handle a re-fi of a home owned by two couples, they simultaneously led us through a 1031 exchange sale and purchase of a new home and it happened seamlessly. Doug was extremely knowlegdable, …
Joe Bria and Keith Raulinaitis provide courteous, friendly, knowledgeable, professional, efficient service in refinancing my VA loan to lower my interest rate and house payments. From start to finish was less than 30 days. I recommend Loan …
Eddie and his team were great to work with!! They were always available when I had questions and very helpful in the process. I would definitely recommend working with them on your mortgage needs!!!
I am pleased to tell everyone about my experience with Loanpal. From the start to the finish line there were some difficulties along the way, with the help of Robert Smith and Shirley Deabi. we made it through. there was hard and dedicated …
Working with Zachary for my house refinance was a breeze. Was combining the solar panel loan with the house and the process was very easy and quick. Zachary kept me informed of current status throughout the process. There was one piece …
This is the third time joe green has helped my husband and myself. He always does a spectacular job. He leaves no stone unturned. My husband and myself are both retired our income is down. Joe still navigated the waters perfectly. He was …
Great customer service. Found a great loan with terms I was happy with. Quick turn around time. Jonathan Edwards was Great as my Loan Officer! Would definitely recommend him.
Fast efficient and saved us money too. James Cokinos and his team we on spot with what was going on and was needed to complete the loan. Having moved or refinanced over 10 times in the past 30 years, I must say this was the easiest process. Thanks LoanPal and James for your great service.
Phillips Goodenough was extremely helpful in helping me acquire a much better mortgage for me. He advise me with every step of the loan. He told me why they needed the information and the best way to get it there. He was interested in me as …
Michelle provides a level of service exceeding the expectations. She is always a step ahead with answer questions before asked. Her level of professionalism and experience shines from the start to the end of the transaction. This is a …
I couldn’t be happier with my refi. Brandon was excellent. He showed that he is knowledgeable and a true professional. He was patient and never condescending. I asked for many options which he provided quickly and honestly. He did not …
Loanpal, and Steve Silver in particular, was easy to do business with. Most of the paperwork was done over the internet, and a notary came to our home to sign the final paperwork. Steve locked in a great rate for us, and even though it …
Derek Friedrichsmeyer, is a great person to work with! He is not pushy. He is professional, gets back to you in a prompt way. I have and will continue to refer him to my friends! Loan pal is lucky to have such a great employee! Thanks again Derek for being who you are!
Dave Mahoney and his team were great to work with, they were in communication with us the entire transaction and from the beginning to the end and everything went smoothly. Dave is trustworthy and his experience in lending is top notch! I highly recommend the Dave Mahoney Team without reservation.
Dustin Cobel (Sr Mortgage Specialist) & Kathryn Fletcher have been more than helpful to me, with obtaining multiple refinances over the years. They make a great team and I highly recommend anyone to work with them. You will not be …
Our experience with Loanpal was professional and pleasant. All of our questions were answered in a timely manner. There were no hidden surprises. We will recommend Rick and his team to our family and friends.
The Loanpal Team is professional and helpful, making the process effortless with an expedited hassle free service. Explaining every option in detail in writing with secured at your fingertips correspondence. Working with you around your …
We would so use Chris Patton and Blake Allred from Loanpal again!! Man, they were both very efficient as well as respectful while walking us through each step of the refinance process. We will highly recommend them to anyone needing their services.
Jeremy Johnson was very instrumental in obtaining my loan. We had a few bumps in the process but he kept me encouraged and help resolve the issues. He would always return my calls or texts. He was a pleasure to work with and I will certainly recommend this organization to my peers.
I had an excellent experience working with Elmer DeLeon at LoanPal on a refinance of one of my properties. Even with all of the new loan requirements from the Fed govt, the entire process was “smooth and painless”. I highly recommend Elmer from LoanPal to work with, he is very knowledgeable and friendly.
Our experience with Loanpal was extraordinary. There was always an expert at every process helping us through. Our Loan Specialist was Sherry Backman who, worked hard for us and carried us all the way to the finish line. With a lean on our …
It was great working with Fred Bermudez. He personally called and introduced himself and made us feel confident that we’d have a smooth transaction….and we absolutely did!! There was great communication throughout every step of the …
Working with Holly and Loanpal was an absolute magical experience! Every fear or worry we had was immediately put at ease, and through the entire process we were treated with nothing but the utmost respect and kindness! It was like talking …
Ryan made re-financing easy. He took a good hard look at my total financial situation and expertly and reliably recommended a re-fi which has considerably reduced my interest rate, assumed and paid my other debts, and has left me in good …
I would recommend anyone wanting to refinance there home to go to Loanpal. They are prompt, kind, efficient. ELMER DELION was very friendly and so helpful. He kept us up on all the work being done. Gives great advise and really cares about his customers.
We were in need of some cash to pay off some high interest debt and were looking to refinance our mortgage. We tried Wells Fargo who held our mortgage and we got no satisfaction. We weren’t sure what to do next when I got a call from …
Loanpal made the refinance so easy! Not only did they do a great job on the load but helped me find the best interest rate. I would highly recommend Loanpal. In the end my interest rate and costs were lower.
We had amazing experience working with Doug Locsin. Very patient and knowledgeable, he was always available for us. Outstanding service.
Thank you Mr.Locsin.
It is absolutely unbelievable that anyone has given this company more stars. They have screwed up my loan and when I call to get things resolved, they have absolutely no record of previous actions or calls. I have emailed some higher ups numerous times and they absolutely never get back to me!
My clients had selected Rich as their loan provider and I am always a little anxious when working with a lender that I haven’t worked with in the past. I must say Rich was a real professional and did a very good job of staying on top of the …
Very easy to do repeat business with! Got a great deal on an initial mortgage then later did a refi to take advantage of the q3-2020 low rates! Fast turn around and consistent communication.
Kenny and his team provided outstanding service. Thanks to Kenny’s attentiveness, my refinancing experience was a breeze.. He’s the kind of person that goes above and beyond to help his clients in any way he can. Kenny and Blake were a pleasure to work with, and we look forward to reaching out again in the future.
I’ve used Arthur McCoy several times for refinancing my home loan. He has been the best. Very communicative and made the process very easy. LoanPal has been awesome!
Steven Harmon is a person of integrity with a calling to help. He is knowledgeable, professional, patient, relentless to help you achieve success in your property endeavor. You are not a number but a person with a need which he will go to extreme lengths to meet. I highly recommend him and this company.
LoanPal reached out to me to refinance my home and help me save money. The process went very quickly and smoothly. If I had any questions or concerns they were quick to respond and put my mind at ease. We have refinanced our house a few …
My experience with Phillips Goodenough and Diana Oseguera was excellent! They made closing my loan a piece of cake. They did all the prep work and answered any questions I had promptly via e-mail or phone. My loan closed in the same …
Jason Salas was an excellent specialist for our VA mortgage refinance. He answered all questions that we had quickly and concisely. I would highly recommend this company for doing your mortgage, either initially, or refinancing.
We were in the process of obtaining a loan from Quicken loans and had been sending information for a while. We had received a loan from LoanPal for our solar system so we asked for a refinance estimate. Not only did LoanPal process our loan …
I have called on Brad several times and he never disappoints. He makes the entire refinance transaction easy and quick. I know he has all the answers and I trust him completely. I have and will continue to recommend Brad to my friends.
Working with LoanPal was a great experience and the package they offered me was a perfect match for my needs. Service was fast and easy and they kept me in the loop continually. I highly recommend working with these people for your loan needs.
My wife and I had a wonderful experience with our Loanpal agent Joseph Bria. Joseph has been with us through the begining of our loan to the closing of our loan. Thank you Joseph! Keep up the great customer service and I will definitely refer anyone directly to you in the near future.
LoanPal was simply amazing. We actually had used another company to initially handle our VA Refi, but the other lender was unable to do our loan. That’s when we found Holly at LoanPal. I could not believe how easy it was to upload all our …
We were already impressed with our communication with Ryan and Angelica at Loanpal as we began our project, but even more so moving forward as the pandemic affected so many businesses. Their accessibility and support throughout the process made our experience less stressful and very positive. They truly care about their clients.
Dave,Jasmin and his team kept me up to date continuously on the progress of loan process. Several follow up calls just to check in and make sure the process was clear and understood. Will reccomend them to my friends and family.
SO helpful and great communication from everyone involved. They set us up with the game plan early so we could plan and make things happen in a timely way. 12/10 recommend Lisa Nielsen for any help you need! We are in love with our new house. 🙂
Working with Holly Bernal at Loanpal was a very good experience. She helped me refinance my home when many other companies did not want to go through the process with me. Holly is responsive and professional. I recommend her and Loanpal.
Special thanks to Anthony Aires with Loanpal for providing outstanding support processing our loan. He kept us informed of the requirements and was always available to answer questions. We really appreciate his hands on approach to complete the loan process in a timely manner.
I highly recommend if u are thinking of buying or re financing to consider loan pal especially Jon Edwards. He gives the highest customer service and if any issue arise he takes care of it so you, the customer, are completely satisfied. I had some issues with my re fi and he took over and handled them for me.
This is the third loan that we have done with James and his team. Each time we have had a great experience. The entire team pitches in to help out and answer any questions we may have had. They explain every detail so that we feel at ease make the decisions that we do.I would highly recommend using James and his team at Loanpal.
David Parker and his team were amazing. They were quick to reply, answered all my questions and concerns and made the whole process easy. I would highly recommend David for all your real estate needs!
My loan experience was easy and professional. I would recommend them to anybody who needs to refi their loan or need to buy a new home. We have had a few refi’s with them and have always had great results. Easy 5 star review!
Working with Joe Green and Loanpal was the best decision my family made when purchasing a home . Joe has made all of our transactions a breeze and I would not choose any other lender to work with. The Loanpal team has top notch service …
LoanPal by far, has had the best customer service in a lender! They were excellent in their ongoing communication, with what is happening and what was expected to come next. with we are very pleasedMichele Kearney’s professinalism and was easy to talk to and work with. Great Job!
Loanpal, and senior mortgage specialist, Claude Claybrook, are the best. They made my refinance a very quick and easy process. From the time of the original contact until the day of closing, I was surprised at how quickly the process …
Jeremy Johnson was a pleasure to work with. He kept me up to date, answered all my questions and was quick to return any missed calls or emails. He is very personable and makes the process easy and painless. Would recommend him 10/10.
Joe Green, Kasha Green and Audrey Green are incredible professionals. We hadn’t owned a home in quite some time but The Green Team made the process easy and efficient. When we had questions, Joe was very quick to respond although I often …
I spoke with Michael in Assumptions To transfer a Solar loan into my name i was told I was just a number. we have plenty of good solar companies that are local to Nevada that have great customer service DONT GIVE BUSINESS TO THIS ONE!
The refinancing of our old mortgage with Loanpal was relatively effortless (for paperwork), quick and a really friendly and respectful transaction. Gloria and the rest of the staff we dealt with were friendly, helpful and professional. …
This was an email I sent to Loanpal & Blue Raven Solar on 02/10/2021. Personal information has been removed for our families security. I’m finally sending this email response from earlier this year after receiving yet another unnecessary …
Awesome working with Angelica and her team. They made my refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with …
All the people I dealt with at Loanpal were top notch, especially Sherrie Blackman. She is extremely knowledgeable and efficient and asked questions that I never even thought about. My loan was made easy by these folks and they did a great job for me.
Throughout the whole process of my loan, Rich and Team Estep were available, informative, supportive, straightforward and thoughtful. Each person on the team that I spoke to or communicated with through emails was helpful, answered my many …
Eddie Johnson and his team at Loanpal are great. They are friendly and very knowledgeable. I’ve used their services twice and both times were quick and easy to work with! Would definitely recommend them to anyone looking.
We refinanced our mortgage with Loanpal, and it was a great experience. Whitnie is very knowledgeable and personable and kept us informed of every step in the process. It was also completed in a very timely manner. Great job!
The staff was personable, friendly, patient, and understanding. When they called and offered us their services; the timing was just right. My wife had just retired and we needed to consolidate monthly payments in order to cover Medicare …
After 7 months of paperwork, LoanPal said they could not move forward with my interest rate as agreed upon unless I increased my loan amount (substainally) Then I started looking around.. thanks for wasting our time …
Terrible company. I sent a payoff for my solar panels to an address in CA, found out I was given a wrongful address spent weeks trying to track it down. Nobody there took the time to help. After 2 stop payments the title company had to wire …
Working with Lauren Worth at LoanPal was a good experience. She and her team were prompt and helpful in aiding me in completing the loan application. All intermediate milestones happened as planned and the process was easily completed. At …
I worked with Joe Green at Loanpal and he was an excellent mortgage consultant. The process was smooth and he is very knowledgeable and responds quickly. I will definitely work with him again for any new purchases or refinancing.
I had a great experience with Loanpal and Ryan McMahon. He treated me like we were old friends and respect. Some financial institutions don’t really take the time to find ways to help individuals who don’t have a 800 credit score but these …
Our Loan Specialist’s name was Robert Smith.
He was absolutely great! He knows his stuff! He is efficient, and easy to get connected with when you have a question or need a hand held walk through the paper …
This was the easiest refinance we EVER did. Loanpal rocks. I highly recommend them if you are even thinking about a home refinance. 30 year, fixed rate loans may never be this low again. We lowered our payment, and came out with enough …
We have worked with Loanpal twice. 2 main reasons for working with them. 1. We pleasantly discovered that Ryan McMahon, Senior Mortgage Specialist, listens to your needs and goals then creates a plan that works. Ha has done this twice and …
Do not do business with Goodleap. I had an early payoff in which my entire loan was paid in full. Since a payment was made prior to the payoff I was informed my entire monthly payment would be refunded. Couple weeks later I called for a …
From the initial encounter with Brittany Ritter, there was a sense of complete trust and confidence in her professionalism, to include her followup on questions and concerns regarding the new mortgage loan that we now have with LoanPal. …
Brooke’s knowledge and understanding of the loan process was second to none. She had a great demeanor and ability to explain things in an easy to understand way – never condescending. On top of that, her loan rates were fantastic! I am a real estate agent, so Brooke’s work affects my clients. I highly recommend Brooke.
Awesome working with Kenny and his team. They made our refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with their responses when I had questions! I highly, highly RECOMMEND them! Thank you Kenny!
My banker Jonathon Edwards was amazing with helping me on the Refi of my home. The process was smooth and easy and I would recommend him to anyone looking for any loan assistance with LoanPal. …
The Locsin team was super knowledgeable and helpful in the whole refi process. They patiently answered my questions and explored several options to find my best result. Doug was transparent about all fees involved and I knew exactly what to expect. A fantastic experience, with an exceptional new loan rate.
It was great working with Eddie and his team. Everyone involved was knowledgeable and patient! I’m the kind of person that asks a lot of questions and reads through contracts. They were very patient and kind with me. We had document …
Lisa was great to work with! She was very professional, a positive person, and always kept us informed. I’m very appreciative of everything she has done for us so we could get our forever home!
Whether it’s loanpal or GoodLeap, they’re the worst company I’ve ever had to deal with and my loan JUST opened! They expect us to back pay for the previous homeowner. They provide false information when you call in to gain clarity and then …
I have had a recent experience working with Michael and Jenni Tennant. I needed to bring down my interest rate and pay off some debt to make my retirement life smoother. From my first conversation with Michael I knew he was trust worthy and …
Robert Gallups was amazing! He took the time to get to know us. He was great at explaining the process and what forms we needed with ease. We were never confused or out of the loop during the entire process. He was always very fast at …
David and his team did an excellent job with our loan. David is very knowledgeable and was quick to answer all of our questions. The best part? David was able to do the entire loan process from ‘start to finish’ in just 21 days! That is AWESOME! Don’t hesitate to give him a call, you’ll be glad you did!
We recently used Loanpal to buy a new home, directly working with Brad Brockett. Extremely responsive and very well qualified professional. All money related questions and transactions were resolved smoothly and in timely manner. I developed a high level of confidence with them and would recommend for others.
Zach Wansor was my mortgage specialist for Loan Pal. He was easy to work with, answered my questions and always quick to respond to my calls. He completed my refinance with Loanpal in about one month from start to finish and worked hard at …
The loan process with Loanpal was very smooth and easy. We have had previous experience with lending companies, and the experience was complicated and tedious. It seemed like we had to keep jumping through hoops, and keep calling them back to get anything done. We were amazed at how professional and attentive the people at Loanpal were.
At first I did not want to work with loanpal because of their smaller operation in comparison to other well known companies, but this is the reason loanpal can be so personal with dealing with their customers. …
If you want the best loan agent in Sacramento, please ask for Fred. He is clearly the best. And there never was any surprises. Fred was straight forward and the process was just very enjoyable. Thans Fred!
Dave and the team were extremely diligent and focused. Worked with my wife and I to close on our dream home without any issues. Helped us with a VA loan without any hassle and we could not be any happier with the results. Id recommend Dave and his team every time.
Derek was the best. He helped me through the entire loan process step by step, explained things, and made himself very available. He gave me the best VA loan possible and beat my current lender. Loanpal in general was great.
This is the second time I have used Jason Thomas when buying a home. He is FANTASTIC. He and his team make the process so easy. They communicate frequently and keep you updated the entire way through the process. We had tough deadlines to …
Working with David Parker was an absolute pleasure! David is a true professional, who is knowledgeable and extremely client oriented. He was available to answer all questions and graciously took my call on New Year’s Day. David worked his …
I highly recommend Loanpal to anyone interested in refinancing their home. They have phenomenal staff, with Arron Westphal and Carly Harrington.
Aaron gave me the best possible deal, and Carly got the loan processed very …
Sherri Backman was extremely helpful in all phases of our home refinance. She made it exceptionally easy and stress free. I would recommend Loanpal again for financing. Chris also provided high level of customer service throughout the process. Thank you to both!
It was great because it went very quickly, and everyone from LoanPal who worked with me was positive and cheerful. I understood everything, including the closing fees, etc. It went well, because I received the service that I wanted and had …
I am so grateful to have found Loanpal, this is a very professional and honest company not to mention the outstanding customer service offer by Jason Decima (loan officer). …
We already had our solar panels financed through Loanpal, and were happy with the customer service. Then we were thrilled with the refi “bundle” they were able to put together for us. Each step of the way, Melvin Caballero and Tara Fintel were on top of everything, friendly and helpful
It was a great experience dealing with the crew led by Brandon at loanpal mortgage services. They were very pleasant and professional, keeping me informed regularly as to the processes needed to get a timely closure of the refinance …
Brittany Ritter was excellent to work with, from the moment she explained how she could help me refinance my home with nothing to loose. The process was very simple. She made me feel at ease and every time she called or emailed would keep …
Michele is the best mortgage consultant I have ever worked with. She is super friendly, very knowledgeable with different loan options, and professional. She thought outside the box to save me a lot of money which is awesome! I would recommend her to anyone looking for a home loan. Thank you Michele!
Brittany Ritter is the best mortgage consultant I have ever worked with. Very friendly, knowledgeable, professional and fun to work with. I would recommend her to anyone looking for mortgage loan help. She always responded quickly to any questions or concerns and was also very patient with us during the process.
My experience with LoanPal specifically with my refinance specialists Elmer DeLeon. He was patient and very helpful every time I either called or texted him. His response time was either the same day or the next morning. I highly recommend him to any person thinking of refinancing.
My husband and I purchased a solar system and Loanpal financed it for us. We was asked if we would be interested in refinancing our house to combina the solar system. Marcas Rivera started the process he and Nora Moreno completed the loan. …
Dave was very professional and personable. He answered all of my questions and was patient. I never felt rushed or hurried along. I also found his assistant Jasmine to be very helpful and reassuring during this process. Both made my …
This was the second home refinance we have done with Holly, and she has been amazing for both. She is very efficient, knowledgable, accessible, and very quick to respond to any request. After our first refinance, she followed up with us …
I have worked with Marcus Rivera for a couple of years now, he is absolutely amazing. Not only professional, but personal as well. I purchased a new home and explained to Marcus what I needed. He not only completed my loan, but provided …
Refinancing can be overwhelming but my first experience with Aaron was so easy and straightforward that I’ve been back a number of times. I asked a million questions and Aaron always got me the answers, he was transparent and totally …
Our LoanPal team was top notch! Jeremy Johnson and Chris Gardner were both very personable. They contacted us via phone and text. It was nice to be able to text info when we couldn’t talk. They always replied promptly. They were both always …
Great staff. They made it really easy to refinance. It was stress free and effortless. When it came to signing the final documents they came to our house and we are busy people and they were able to accommodate our schedule. Casey …
Goodleap also known as Loanpal, are not customer friendly. I have been trying to change my due date from the 24th to the 1st for months. After the billing is finally change, I was told to make a double payment since the due date was …
I have a loan for solar; my payment was $159 with a 2.99 interest. Out of the blue and without letting me know, they increased my payment to $217.66; that is $58 over. I called them to clarify, their explanation was that every month they …
I recently rolled my solar roof system loan over into a refinance on my home mortgage with Loanpal. Loanpal had the original loan on my solar and made the refinance affordable, extremely easy, and I reduced my interest rate. Throughout …
Great rates. They are willing to work with you and they have tried to make everything they can be online. They are willing to work with you if you have any questions. I would personally appreciated more communication about the process but …
This is the 3rd time we have worked with Jason and Kelly. Jason patiently, repeatedly, and promptly answered every call and question. He listened to what our goals were and worked out the best options. He never pressured us to make any …
Brandon Mortz, our Senior Mortgage Specialist, was excellent to work with, he explained how he could help me refinance my home with nothing to loose. The process was very simple. He made me feel at ease with the loan process. He would call …
Absolutely wonderful experience. The employees at Loanpal were extremely helpful, thoughtful, and knowledgeable. Erica was my main contact and I couldn’t be more appreciative of her. She was always willing to help me through any questions I …
Absolutely terrible company. Their loan system is set up to only accept a payment in a very narrow window. Send it too early, they just count it as a principle payment and do not credit the current month. This leads to the next payment …
I had a great experience refinancing with mortgage specialist Joseph Bria and Loanpal! Joseph listened to me about what I wanted and then provided information about costs and process, and a great rate, that made it easy to decide and even …
I had a wonderful experience working with Loanpal. My loan team were terrific. They kept in contact with me as we worked our way through it. They helped me through all the paperwork and were great about answering my questions. I was …
Loan pal has been great. Brandon and Tori communicated quickly, got me a gate rate, and great terms. Brandon did exactly what he said he would do. Start to finish we are done in less than 4 weeks. This is my second time using loan pal and if I ever need another mortgage I’ll definitely use them again. Highly recommended!
Loanpal has been a pleasure to work with for our refinance, the best part was the excellent service we received from Robert Smith our loan officer. He was helpful the entire way and was always there if we had questions. Would recommend them to anyone looking for a great mortgage experience.
If you are looking for a GREAT loan officer to help you through the loan process for a home than look no further. Alex did a wonderful job. I owned a mortgage company for 10 years and if it was still open I would be trying to poach Alex away from his company!
Chris Patton and his team are AMAZING! I’ve done a number of home loans and refinancing over the last 30 years and this was by far the best experience I’ve had. Everything was done online except for the final signatures with the Notary. …
Every step was explained in detail and very responsive. Easy to get ahold of someone to ask questions. Personal service without waiting on automated lines. Everyone was very friendly!
Sales staff were terrible and no one in any of the companies contacted us with any updates or even the days they were going to install our solar panels. The only way we found out is by us continually calling The the blame game started …
Shannon at good leap went up and beyond to get this difficult time of trying to get my loan done and she stuck it out with me and didn’t bail on me like some people did in the middle of the loan if she didn’t have the answer she found …
Kelly and her team were an absolute pleasure to work with! My entire loan refinance process, from beginning to end, was seamless. I have worked with other lenders in the past and it was a tedious process. Kelly is very knowledgeable …
Overall experience with my mortgage refinance was very pleasant. Everyone was so helpful, specially David and Blake, who took the time to explain the whole process plus they also offered great options that best suits my financial situation. …
My mother died, and they kept autodebiting her bank account after I sent them a death certificate and asked them to stop. Her bank account was empty, after all. No, they forced me to close the account with a negative balance. Then they …
There’s nothing more than I can say about Lisa besides she’s amazing in every way. Her work ethic, her knowledge, her guidance, her heart and her drive to really help you find the best loan you can. We’re beyond thankful for Lisa and all …
I called Audrey Green and Nicole several times to clarify or check on certain elements of the process. They always responded quickly and were extremely helpful.
I believe and know that Goodleap is a fantastic team of professionals and great people to work with, and I will be a return client and refer my friends and family. …
Doug, Chris, and Jamie have all been wonderful throughout the entire home loan assistance. My husband and I were very fresh and nervous going into the home loan process but with the clarity, communication, and comfort lent by Doug and his …
Will Goode was an Amazing guys he knows his stuff he was always polite Professional and very attentive to all my needs he took the time to explain everything I needed to know and if he didn’t know he found out I would definitely recommend him if you are looking to refi or purchase he is amazing
They approved me, i signed all necessary documents, all is getting ready with my install and they randomly hit me back with denied. How? Never seen that happen in my life. Dont use these people
When it comes to loan servicing and customer support they are easily the worst company I have worked with. Avoid financing through them and seek loan options through a credit union, if possible. …
I had the pleasure of working with Nick Prince. My experience with the entire process was outstanding. I was always kept in the loop and therefore it made things run smoothly for me. I would highly recommend Nick and the Goodleap team!
Goodleap with Taylor Leonard and Ashly Hodgkins were a awesome team to help us refinance. It was a long process but they kept in constant contact with me every step of the way and really cared about us. I won’t hesitate to use them in the future. Thanks for all your hard work!
It was the easiest process I’ve ever done. Blake kept me informed on every step of the process. They handled everything I didn’t have to do anything but wait for the process to go through.
Jacob was fantastic to work with, a true professional. Everything went just as he explained and as I expected. Couldn’t be more happy with the process. Thank you
Had a wonderful experience with the GoodLeap team. They exceeded our expectations and we’re nothing but friendly and helpful. I’d give them 10 stars if possible.
Hands down one of the best experiences I have ever had regarding home mortgages. Cody and Ashly were the absolute best to work with on refinancing my mortgage. They kept me up to date on every step of the process and the overall process was super fast and flawless. Thank you Cody and Ashly! I highly recommend Cody and Ashly at Goodleap!
We got all of our questions answered with complete understanding and patience, to help us achieve the goals we wanted to achieve. Charles listened so well, helped us make the best choices, and made the whole process as easy as possible. We greatly appreciate his expertise and professionalism!
Great company with professional employees. The refinance process was really fast and smooth without any problems and delays. The company team do everything to help for people.
I was uncomfortable and uncertain about having to take a huge loan against my home.. It was paid for and all mine.. Alex helped me in understanding how this works and how it would be beneficial for me to get this done.. He made this entire …
The communication between Marcel and us was wonderful and being able to work around my husband busy schedule. the app was super easy to use and upload documents too. Anytime we had a question we would get a quick response.
I recently had a refinance approved and successfully completed. We had some good times and some rough times. All the new/updated Laws, Bylaws, federal and local law requirements and banking regulations, The process at time could become …
Holly Bernal goes above and beyond “the call of duty” with customer service. She is very knowledgeable and has great problem solving skills. I hope to use Ms. Bernal in the future for all mortgage loans. …
Everyone was very helpful and courteous at all times. Aaron worked hard to get me through the process. Jennifer Shearer is the best a true professional in helping the customer with all the issues that come up.
They made the refinance go very smoothly even though we were in the middle of doing major improvements to our very old home. We appreciate the effort they went through to help us make this happen. Thanks to all of you.
Mitch was the consummate professional! Made the loan process extremely easy and was very timely in his response to all my questions. Mitch and his team are a definite reason to do business with Goodleap!! Would VERY highly recommend as a result of Mitch’s efforts
Ali Love and her GoodLeap team are the best. They were professional and friendly with patience and understanding. We are very happy with the results of our loan process and would gladly recommend GoodLeap/Ali Love to friends and family.
Robert is super pleasant and so easy to work with. He made the whole experience easy, comfortable, and quick. Excellent communication and thorough. So glad he was there to help us through the experience! We will use GoodLeap again when the time comes.
Working with Ashly, Lauren and all the staff at Goodleap was a refreshing experience. They were professional, knowledgeable and friendly. My journey was smooth, and I was well informed at every stage, nothing came to me as a surprise and that’s a first for me! Thank you! It was a real pleasure!
I had a great experience with my refi. Friendly, professional, staff who was there for me every step of the way. Shaun and Monica really went well above my expectation to help me out. They were professional and even with the time …
Having such a great team of folks that make the transition for the customer a wonderful and pleasant experience. I’ve refinanced in the pass with your company and you folks are just amazing, especially Holly, who is a sweetheart and Chris …
We’ve worked with GoodLeap before and was very happy when we found out GoodLeap was financing us for solar. We were automatically set up to work with the same great Mortgage Specialist Steven Harmon, he really helped us get our finances more manageable as well as being there to answer questions when we had them!
Roberta Gutierrez was patient, kind and understanding with my husband and myself. We had so many question, but she guided us along the way. She was professional and.courteous as well as knowledgeable about every step in the loan process. Thank you Roberta for making it easy! You are awesome!
The frequent communication, updates, and assistance were wonderful. We had some issues getting our house to appraise at what we needed, but Brady had great ideas to help us take a loan that still allowed us to improve our financial …
Luis Herrera was a fantastic Loan Specialist at GoodLeap to work with! He helped us refinance our home on terms we were happy with. Thanks to Luis and the team at GoodLeap the process was alot easier than expected, we were well informed of …
This mortgage has been the quickest and most painless one I have done. Aaron was very open, prompt, and friendly. Their portal has a very clean interface and an easy to track status. All of the document work is on their portal, which is …
Loan was easy to get for solar panels and much appreciated. But pushing additional services without request- like signing up for Pen Fed seems aggressive and unnecessary.Turned an otherwise great experience to a bad one. Please fix immediately.
Elmer suggested ideas that set my wife and i in solid financial situation and then cam back to make it better the next year. He and his aides were always nice , friendly , helpful. knowledgeable. He would be a good person to work with.
I had a very good experience with Cyrus . He is very helpfull and cooperative. I met Cyrus through online Facebook advertise. He is very professional in his business. I had a really hard time to get my loan approved but Cyrus made it possible to buy my dream home. Thanks a lot to him.
Awful experience, I came to them to refinance my home and pull 10k out. Instead of getting 10k I received $856. After calling to see when I’d get my check for 10k I was told Friday I informed my loan officer of the other check and was told …
Good people, they get things down fast they answer your questions that you have
The people that worked on my loan were great.
With Loanpal, it was quick and easy. There were no surprises throughout the refinance process. Great customer service from start to finish. I have and will continue to refer friends and family to Whitnie at Loanpal – Thanks Whitnie!
Brandon Mortz is an excellent Mortgage Loan Specialist. When we were trying to do a refinance we hit a lot of bumps in the road, but Brandon was persistent in finding a way to get it done for us. He showed his professional knowledge, …
This was the most seamless loan experience I’ve ever had. The team assigned were extremely communicative and very responsive. HIGHLY recommend Alex and Loanpal!
Thank You for you’re patience and guidance you have always shown my family! We are thrilled with or new low interest rate and even lower comfortable mortgage payment! You truly are our Rockstar Mortgage Expert! Thank you from the bottom of our hearts!
The Baldocks
Loanpal is a very helpful loan company. Sheri B and Tori where very helpful. They helped us refinance and save in our monthly mortgage payment. It did take a while with paperwork. I think because of the Covid going on. Thanks Loanpal.
My experience was excellent. I found Loanpal staff, especially Aaron Westphal and Sarah Huckabee, friendly, efficient, knowledgeable and accommodating. The culture at Loanpal supports good customer relationships. I would gladly refer my friends to Loanpal.
DO NOT USE LOANPAL. RUN. I have been dealing with their incompetence for 5 months. Ive been contacting 3 different departments, individually, daily, to get a matter resolved and they refuse to communicate between their departments. Even …
We were initially approved for a solar loan when they were called LoanPal. Things didn’t work out with the installer and they made us reapply and changed to Goodleap. Once we re-applied, then they jerked us around requesting for our tax …
Elemer, made sure we got the best loan possible, in the least amount of time. No pressure, no stress, love the personal care we was given. We will do it again in as few years.
Thanks, for your service. Cheryl
James and his staff are professional and yet personable. They worked closely with despite all of the work being done online. Ti was the third time I used them ad I highly recommend them. I’d use Them again.
Casey Sandretto w/Loanpal was amazing to work with! Having worked in the mortgage industry for over 16 years and knowing what a tumultuous time this is, i expected some delays or hiccups along the way. This refi experience had no surprises …
Mason,
Thank you much for the service work on my loan. It’s a big relief that it is done and was done timely. …
Dustin and all involved in our loan were beyond reasonable and knowledgeable about this service. I feel that we can call them at any time and they will assist us, even though the loan has processed. Ray Rhea
I just will like to share my experience with Loanpal and specially with Kenny Nguyen. It was a very friendly and very professional manner experiece when we started talking about our son’s student loans and home mortage. …
Stay away from this company. If it weren’t for my loan officer I would have NEVER completed the loan process. It took over 3 months to complete. I don’t believe this company know their head from a hole in the ground. I’m sorry my loan …
Brian is a true professional who communicated every step of the process with me. His knowledge and expertise helped us to get the best possible loan, and we are truly grateful for his hard work in making this the best possible process for …
Ms Sherrie Backman, a Loanpal Representative helped my refinance on my home worry free. I’m a Disabled Veteran and I recommend her to all Veterans home loan help. She is Very Trustful and Very Professional treated my wife and I with …
The professional and friendly experience these people met us with was outstanding all around.
great experience working with John Burgess. He was very helpful .
John walked us thru the entire loan process including helping us learn how
e-sign. John is very friendly and professional. Highly recommend John.
Lynda and Bill C
We initially received a loan to finance our solar panel project for our home. After speaking with Whitney Tiner regarding other options we may have; refinancing our home was presented to us. Whitney explained the current interest rates and …
Roger and his team at LoanPal we’re great to work with. My loan was processed quickly, professionally and exceeded my expectations. I would highly recommend this team to my friends and family.
From the time Sherrie Bachman called suggesting we refinance to include the loan we’d just made we’d just started for our solar installation through the tedious newly invoked paperwork thru to completion, she guided us through with patience and attention at every step. It saved us significant money and was worth while.
Chava Josey and his team were absolute perfection. They treated me as if I were their only client. I’m still surprised I did the refi, to be honest — It takes me a bit to trust you if I don’t know you. Chava, somehow, made me feel …
Great experience with the refinance – was offered great rates and the staff was on top of things. No hidden fees, no number games, and was able consolidate my Solar loan with the mortgage. Would work with them again.
Loanpal is is a mortgage institution that I would highly recommend, they are very fast and organized plus more experienced, I would like to highly one of their employees my Kenny Nguyen whom I worked with , he is the most experienced guy …
Robert Gallups and his team provided a great house refinancing experience. He was communicative and considerate of our requests. I would definitely recommend Robert to anybody who asked for a recommendation.
LaShawn was very pleasant and helpful working with us on our loan. She responded quickly to our questions and requests. Her flexible work hours were very helpful for us.
Professional and knowledgeable Loan Officers. They worked to make this process very easy and smooth for me. Provided guidance, listened and answered questions. Their online signing very convenient and allow me to save each document to my devices.
I feel like I may have been too light in previous reviews, I feel strongly that under stating where credit is due, and flattery equally get you no where, but a telling of total truth reaps unforeseen bounty worth more than money. …
When a large credit union in Vacaville dropped the ball that my refi would take 60-90 days after they charged me $500 for an appraisal… I reached out to Dave and he helped get me the refi with cash out in time to meet the commitments I …
Michele and her team are very knowledgeable and supportive. This was the easiest refi I’ve ever done. The app makes uploading documents so easy. Thank you to team Kearney looking forward to any future business with you.
David Hall is the consummate loan professional! Extremely knowledgeable of the loan process, how to find advantage to maximize your credit score, and save the consumer thousands. On top of that, he is energetic, courteous and always …
Wow! I love this company… Kiley Shank and the loan processor Jessica Cocherns were absolutely wonderful! They exhausted all of our options for a loan and found a way for us to own our home. Our family is so grateful to them and LoanPal …
Rick Moore with Loanpal is amazing. He is very helpful and answers questions very fast. I would totally recommend Rick for all your financial issues for mortgage. I also have to say he does go above and beyond to get things done.
I have worked with Robert Smith Three times now and every time has been a great experience! He and Shirley always respond right away to any questions and take the time to explain everything. He is professional and friendly and I would highly recommend him!
I recieved excellent customer service at Paramount from Fred Saunders and would recommend him to anyone with home financing needs. Fred was responsive to all of my calls and questions in a timely and professional manner. He provided my husband and I with great advice and service and we appreciate his work! Thank you!
Loanpal is a great loan company to work with and get a loan through. They offer all types of loans and will help you get the specific loan you need and want. They make the process as easy as possible and help you get the loan as quickly …
Loanpal is a great place to work with. Robert Smith is a great guy to do business with. He goes the extra mile to get you your loan. The company has a lot of great people to help at every aspect of the loan process.
Mason Stoneking at Loanpal helped me save a lot of money on my home mortgage with a rate a full percentage point below what I had been paying. He was great to work with, always responded quickly to my messages to him, let me know just what …
Want to refinance your mortgage at a great rate? Recently bought a solar energy system or renewable energy system and want to roll that cost into your mortgage? Call Casey at LoanPal! I did, and more than a year later, I STILL think it was the best decision I made.
I have worked with James on several occasions refinancing my home. He and his associates (Christian and Jenn) were extremely helpful and resourceful during the entire process. Even during this last refinance in the midst of ever changing …
Brad Brockett and Erica Dobrinski with Loanpal were amazing. We purchased a home and during the two month long process there were many confusing questions, complex forms, and a number of trials and tribulations that we otherwise would not …
Our family has worked with James to secure two mortgages . He is extremely conscientious as are the people who assist him. Our applications have gone smoothly and the approval processes have been timely and efficient. We have found James to be trustworthy and courteous.
Eddie and his team were very attentive and informative. We were first time home buyers so it was nice to have the guidance that they were able to provide. I highly recommend Eddie Johnson! Thank you again Eddie!! We love our house!
We refinanced our house for the very first time with Michele and her team and the process was quick and easy for us. Great communication and we really appreciated all of their help!
Joe Green with Loan Pal is a rare breathe of fresh air in the world of personal finance. He was great to work with. Fast replies text or email during evenings and weekends. I never felt like he was trying to “sell” me and that is the real difference.
Whitnie Tiner was so helpful to help me refinance my home, and got my loan processed so fast! She is remarkable, professional and courteous!
This is the second time I have used LoanPal and Whitnie. I would recommend her …
Elmer Deleon was awesome to work with. At the beginning of the process, I was very specific with what I was looking for from a company when I began my refinance: always communicate with me; be ready to lock me into the best rate when you …
Mason Stoneking was the best agent out there.
Whenever I had a question I would call him and even if he wasn’t there he would get back to me fast. Even when my loan was forwarded to the next department and …
This company and our representative, Christopher Leake, were excellent in explaining the whole process involved in our refinance. I doubt any other mortgage company or representative would have taken the time to explain every step along the way and help at every turn.
Words can’t express how grateful I am for Joe & his team. They’ve helped me with 2 refi’s. The 1st was fairly easy. The 2nd was tough because of a sharp decrease in my income. I didn’t think I would be approved but Joe kept fighting for me …
Loanpal, in general, Sherrie Backman, specifically were instrumental in providing me wonderful service when working on the ReFinancing of my home and bill consolidation. In this rather difficult time Sherrie and her team provided me with a …
we appreciate Dan, he guided us from the start to finish!
David Fernandes and everyone at Loanpal was very professional throughout the entire refinance. They were quick to answer any questions and made everything very easy. Would definitely recommend!
The whole team at Loanpal, LLC was terrific to work with. They were patient and knowledgeable every time I had a question. Never has the process been easier or more pleasant!
Zach was very knowledgeable and conducted himself as a professional. The overall re-fi process was completed quickly and over the phone and over the Internet. The only person I ever met personally was a Notary Public who brought all of the …
Chris was awesome to work with! He always picked up my calls. If he didn’t have the answer I needed. He got it & returned my call very promptly. Without Chris, I probably wouldn’t have gone thru the process of refinancing again. Thank you for your great service! Happy holidays!!
I had a phenomenal experience with my awesome loan services. Jacob was forthright, transparent, expeditious and available from start to finish. I started the process on February 11th, closed March 13th, received cash out via wire transfer …
Alexandra and Lindsay were great to work with and made the refinance process very easy. LoanPal had competetive interest rates and a 20-year loan term as opposed to the more common 15 which made it impossible not to consider due to paying off the home several years sooner for similar monthly costs to a 30 year at a lower interest rate.
This was the fourth time we had used LoanPal and once again it was really great. I talked with Jonathan to get the process started and it was like on auto pilot the rest of the way. If I had any questions he responded right away. He’s gotten to be a good friend.
Michelle was very easy to work with. When I needed an answer to my many questions, she responded quickly and explained the answer in a way that I understood. I didn’t feel any pressure to close the deal with her. I highly recommend her. Thank you Michelle.
Jacob O’ Donnell really is my “LoanPal.” I’ve used his services many times because he is easy to work with, reliable, honest, efficient and informative. He’ll never guide you into making a wrong decision. I will continue to use his services, and follow him wherever he goes, because I feel he’s a true financial partner.
Been on hold for 15 minutes after getting the run around from them Ask for Supervisor
Ask me if someone can call me back …
My cash-back refinance went really well. I contacted them on the 8th and was funded by the 31st. I delayed the process a couple of days by not responding as quickly as I should have and delaying the notary a couple of days. They let me …
Doug and his team were amazing! Not only did they handle a re-fi of a home owned by two couples, they simultaneously led us through a 1031 exchange sale and purchase of a new home and it happened seamlessly. Doug was extremely knowlegdable, …
Joe Bria and Keith Raulinaitis provide courteous, friendly, knowledgeable, professional, efficient service in refinancing my VA loan to lower my interest rate and house payments. From start to finish was less than 30 days. I recommend Loan …
Eddie and his team were great to work with!! They were always available when I had questions and very helpful in the process. I would definitely recommend working with them on your mortgage needs!!!
I am pleased to tell everyone about my experience with Loanpal. From the start to the finish line there were some difficulties along the way, with the help of Robert Smith and Shirley Deabi. we made it through. there was hard and dedicated …
Working with Zachary for my house refinance was a breeze. Was combining the solar panel loan with the house and the process was very easy and quick. Zachary kept me informed of current status throughout the process. There was one piece …
This is the third time joe green has helped my husband and myself. He always does a spectacular job. He leaves no stone unturned. My husband and myself are both retired our income is down. Joe still navigated the waters perfectly. He was …
Great customer service. Found a great loan with terms I was happy with. Quick turn around time. Jonathan Edwards was Great as my Loan Officer! Would definitely recommend him.
Fast efficient and saved us money too. James Cokinos and his team we on spot with what was going on and was needed to complete the loan. Having moved or refinanced over 10 times in the past 30 years, I must say this was the easiest process. Thanks LoanPal and James for your great service.
Phillips Goodenough was extremely helpful in helping me acquire a much better mortgage for me. He advise me with every step of the loan. He told me why they needed the information and the best way to get it there. He was interested in me as …
Michelle provides a level of service exceeding the expectations. She is always a step ahead with answer questions before asked. Her level of professionalism and experience shines from the start to the end of the transaction. This is a …
I couldn’t be happier with my refi. Brandon was excellent. He showed that he is knowledgeable and a true professional. He was patient and never condescending. I asked for many options which he provided quickly and honestly. He did not …
Loanpal, and Steve Silver in particular, was easy to do business with. Most of the paperwork was done over the internet, and a notary came to our home to sign the final paperwork. Steve locked in a great rate for us, and even though it …
Derek Friedrichsmeyer, is a great person to work with! He is not pushy. He is professional, gets back to you in a prompt way. I have and will continue to refer him to my friends! Loan pal is lucky to have such a great employee! Thanks again Derek for being who you are!
Dave Mahoney and his team were great to work with, they were in communication with us the entire transaction and from the beginning to the end and everything went smoothly. Dave is trustworthy and his experience in lending is top notch! I highly recommend the Dave Mahoney Team without reservation.
Dustin Cobel (Sr Mortgage Specialist) & Kathryn Fletcher have been more than helpful to me, with obtaining multiple refinances over the years. They make a great team and I highly recommend anyone to work with them. You will not be …
Our experience with Loanpal was professional and pleasant. All of our questions were answered in a timely manner. There were no hidden surprises. We will recommend Rick and his team to our family and friends.
The Loanpal Team is professional and helpful, making the process effortless with an expedited hassle free service. Explaining every option in detail in writing with secured at your fingertips correspondence. Working with you around your …
We would so use Chris Patton and Blake Allred from Loanpal again!! Man, they were both very efficient as well as respectful while walking us through each step of the refinance process. We will highly recommend them to anyone needing their services.
Jeremy Johnson was very instrumental in obtaining my loan. We had a few bumps in the process but he kept me encouraged and help resolve the issues. He would always return my calls or texts. He was a pleasure to work with and I will certainly recommend this organization to my peers.
I had an excellent experience working with Elmer DeLeon at LoanPal on a refinance of one of my properties. Even with all of the new loan requirements from the Fed govt, the entire process was “smooth and painless”. I highly recommend Elmer from LoanPal to work with, he is very knowledgeable and friendly.
Our experience with Loanpal was extraordinary. There was always an expert at every process helping us through. Our Loan Specialist was Sherry Backman who, worked hard for us and carried us all the way to the finish line. With a lean on our …
It was great working with Fred Bermudez. He personally called and introduced himself and made us feel confident that we’d have a smooth transaction….and we absolutely did!! There was great communication throughout every step of the …
Working with Holly and Loanpal was an absolute magical experience! Every fear or worry we had was immediately put at ease, and through the entire process we were treated with nothing but the utmost respect and kindness! It was like talking …
Ryan made re-financing easy. He took a good hard look at my total financial situation and expertly and reliably recommended a re-fi which has considerably reduced my interest rate, assumed and paid my other debts, and has left me in good …
I would recommend anyone wanting to refinance there home to go to Loanpal. They are prompt, kind, efficient. ELMER DELION was very friendly and so helpful. He kept us up on all the work being done. Gives great advise and really cares about his customers.
We were in need of some cash to pay off some high interest debt and were looking to refinance our mortgage. We tried Wells Fargo who held our mortgage and we got no satisfaction. We weren’t sure what to do next when I got a call from …
Loanpal made the refinance so easy! Not only did they do a great job on the load but helped me find the best interest rate. I would highly recommend Loanpal. In the end my interest rate and costs were lower.
We had amazing experience working with Doug Locsin. Very patient and knowledgeable, he was always available for us. Outstanding service.
Thank you Mr.Locsin.
It is absolutely unbelievable that anyone has given this company more stars. They have screwed up my loan and when I call to get things resolved, they have absolutely no record of previous actions or calls. I have emailed some higher ups numerous times and they absolutely never get back to me!
My clients had selected Rich as their loan provider and I am always a little anxious when working with a lender that I haven’t worked with in the past. I must say Rich was a real professional and did a very good job of staying on top of the …
Very easy to do repeat business with! Got a great deal on an initial mortgage then later did a refi to take advantage of the q3-2020 low rates! Fast turn around and consistent communication.
Kenny and his team provided outstanding service. Thanks to Kenny’s attentiveness, my refinancing experience was a breeze.. He’s the kind of person that goes above and beyond to help his clients in any way he can. Kenny and Blake were a pleasure to work with, and we look forward to reaching out again in the future.
I’ve used Arthur McCoy several times for refinancing my home loan. He has been the best. Very communicative and made the process very easy. LoanPal has been awesome!
Steven Harmon is a person of integrity with a calling to help. He is knowledgeable, professional, patient, relentless to help you achieve success in your property endeavor. You are not a number but a person with a need which he will go to extreme lengths to meet. I highly recommend him and this company.
LoanPal reached out to me to refinance my home and help me save money. The process went very quickly and smoothly. If I had any questions or concerns they were quick to respond and put my mind at ease. We have refinanced our house a few …
Zack as the best guiding me through this process, very humble and highly professional.
My experience with Phillips Goodenough and Diana Oseguera was excellent! They made closing my loan a piece of cake. They did all the prep work and answered any questions I had promptly via e-mail or phone. My loan closed in the same …
Jason Salas was an excellent specialist for our VA mortgage refinance. He answered all questions that we had quickly and concisely. I would highly recommend this company for doing your mortgage, either initially, or refinancing.
We were in the process of obtaining a loan from Quicken loans and had been sending information for a while. We had received a loan from LoanPal for our solar system so we asked for a refinance estimate. Not only did LoanPal process our loan …
I have called on Brad several times and he never disappoints. He makes the entire refinance transaction easy and quick. I know he has all the answers and I trust him completely. I have and will continue to recommend Brad to my friends.
Working with LoanPal was a great experience and the package they offered me was a perfect match for my needs. Service was fast and easy and they kept me in the loop continually. I highly recommend working with these people for your loan needs.
My wife and I had a wonderful experience with our Loanpal agent Joseph Bria. Joseph has been with us through the begining of our loan to the closing of our loan. Thank you Joseph! Keep up the great customer service and I will definitely refer anyone directly to you in the near future.
Amazing experience! Made swift and easy, look into it and see if this is what you need to better you
LoanPal was simply amazing. We actually had used another company to initially handle our VA Refi, but the other lender was unable to do our loan. That’s when we found Holly at LoanPal. I could not believe how easy it was to upload all our …
We were already impressed with our communication with Ryan and Angelica at Loanpal as we began our project, but even more so moving forward as the pandemic affected so many businesses. Their accessibility and support throughout the process made our experience less stressful and very positive. They truly care about their clients.
Dave,Jasmin and his team kept me up to date continuously on the progress of loan process. Several follow up calls just to check in and make sure the process was clear and understood. Will reccomend them to my friends and family.
SO helpful and great communication from everyone involved. They set us up with the game plan early so we could plan and make things happen in a timely way. 12/10 recommend Lisa Nielsen for any help you need! We are in love with our new house. 🙂
Working with Holly Bernal at Loanpal was a very good experience. She helped me refinance my home when many other companies did not want to go through the process with me. Holly is responsive and professional. I recommend her and Loanpal.
Special thanks to Anthony Aires with Loanpal for providing outstanding support processing our loan. He kept us informed of the requirements and was always available to answer questions. We really appreciate his hands on approach to complete the loan process in a timely manner.
I highly recommend if u are thinking of buying or re financing to consider loan pal especially Jon Edwards. He gives the highest customer service and if any issue arise he takes care of it so you, the customer, are completely satisfied. I had some issues with my re fi and he took over and handled them for me.
This is the third loan that we have done with James and his team. Each time we have had a great experience. The entire team pitches in to help out and answer any questions we may have had. They explain every detail so that we feel at ease make the decisions that we do.I would highly recommend using James and his team at Loanpal.
David Parker and his team were amazing. They were quick to reply, answered all my questions and concerns and made the whole process easy. I would highly recommend David for all your real estate needs!
My loan experience was easy and professional. I would recommend them to anybody who needs to refi their loan or need to buy a new home. We have had a few refi’s with them and have always had great results. Easy 5 star review!
Refusing to help victims of solar scams after multiple state’s attorneys generals have called them to help.
Working with Joe Green and Loanpal was the best decision my family made when purchasing a home . Joe has made all of our transactions a breeze and I would not choose any other lender to work with. The Loanpal team has top notch service …
LoanPal by far, has had the best customer service in a lender! They were excellent in their ongoing communication, with what is happening and what was expected to come next. with we are very pleasedMichele Kearney’s professinalism and was easy to talk to and work with. Great Job!
Loanpal, and senior mortgage specialist, Claude Claybrook, are the best. They made my refinance a very quick and easy process. From the time of the original contact until the day of closing, I was surprised at how quickly the process …
Jeremy Johnson was a pleasure to work with. He kept me up to date, answered all my questions and was quick to return any missed calls or emails. He is very personable and makes the process easy and painless. Would recommend him 10/10.
Joe Green, Kasha Green and Audrey Green are incredible professionals. We hadn’t owned a home in quite some time but The Green Team made the process easy and efficient. When we had questions, Joe was very quick to respond although I often …
I spoke with Michael in Assumptions To transfer a Solar loan into my name i was told I was just a number. we have plenty of good solar companies that are local to Nevada that have great customer service DONT GIVE BUSINESS TO THIS ONE!
The refinancing of our old mortgage with Loanpal was relatively effortless (for paperwork), quick and a really friendly and respectful transaction. Gloria and the rest of the staff we dealt with were friendly, helpful and professional. …
This was an email I sent to Loanpal & Blue Raven Solar on 02/10/2021. Personal information has been removed for our families security. I’m finally sending this email response from earlier this year after receiving yet another unnecessary …
Awesome working with Angelica and her team. They made my refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with …
All the people I dealt with at Loanpal were top notch, especially Sherrie Blackman. She is extremely knowledgeable and efficient and asked questions that I never even thought about. My loan was made easy by these folks and they did a great job for me.
Throughout the whole process of my loan, Rich and Team Estep were available, informative, supportive, straightforward and thoughtful. Each person on the team that I spoke to or communicated with through emails was helpful, answered my many …
Eddie Johnson and his team at Loanpal are great. They are friendly and very knowledgeable. I’ve used their services twice and both times were quick and easy to work with! Would definitely recommend them to anyone looking.
We refinanced our mortgage with Loanpal, and it was a great experience. Whitnie is very knowledgeable and personable and kept us informed of every step in the process. It was also completed in a very timely manner. Great job!
The staff was personable, friendly, patient, and understanding. When they called and offered us their services; the timing was just right. My wife had just retired and we needed to consolidate monthly payments in order to cover Medicare …
After 7 months of paperwork, LoanPal said they could not move forward with my interest rate as agreed upon unless I increased my loan amount (substainally) Then I started looking around.. thanks for wasting our time …
Terrible company. I sent a payoff for my solar panels to an address in CA, found out I was given a wrongful address spent weeks trying to track it down. Nobody there took the time to help. After 2 stop payments the title company had to wire …
Working with Lauren Worth at LoanPal was a good experience. She and her team were prompt and helpful in aiding me in completing the loan application. All intermediate milestones happened as planned and the process was easily completed. At …
I worked with Joe Green at Loanpal and he was an excellent mortgage consultant. The process was smooth and he is very knowledgeable and responds quickly. I will definitely work with him again for any new purchases or refinancing.
I had a great experience with Loanpal and Ryan McMahon. He treated me like we were old friends and respect. Some financial institutions don’t really take the time to find ways to help individuals who don’t have a 800 credit score but these …
Our Loan Specialist’s name was Robert Smith.
He was absolutely great! He knows his stuff! He is efficient, and easy to get connected with when you have a question or need a hand held walk through the paper …
This was the easiest refinance we EVER did. Loanpal rocks. I highly recommend them if you are even thinking about a home refinance. 30 year, fixed rate loans may never be this low again. We lowered our payment, and came out with enough …
We have worked with Loanpal twice. 2 main reasons for working with them. 1. We pleasantly discovered that Ryan McMahon, Senior Mortgage Specialist, listens to your needs and goals then creates a plan that works. Ha has done this twice and …
Do not do business with Goodleap. I had an early payoff in which my entire loan was paid in full. Since a payment was made prior to the payoff I was informed my entire monthly payment would be refunded. Couple weeks later I called for a …
From the initial encounter with Brittany Ritter, there was a sense of complete trust and confidence in her professionalism, to include her followup on questions and concerns regarding the new mortgage loan that we now have with LoanPal. …
Highly recommend. Very friendly and supportive people. They make the process easy.
Brooke’s knowledge and understanding of the loan process was second to none. She had a great demeanor and ability to explain things in an easy to understand way – never condescending. On top of that, her loan rates were fantastic! I am a real estate agent, so Brooke’s work affects my clients. I highly recommend Brooke.
Awesome working with Kenny and his team. They made our refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with their responses when I had questions! I highly, highly RECOMMEND them! Thank you Kenny!
My banker Jonathon Edwards was amazing with helping me on the Refi of my home. The process was smooth and easy and I would recommend him to anyone looking for any loan assistance with LoanPal. …
The Locsin team was super knowledgeable and helpful in the whole refi process. They patiently answered my questions and explored several options to find my best result. Doug was transparent about all fees involved and I knew exactly what to expect. A fantastic experience, with an exceptional new loan rate.
It was great working with Eddie and his team. Everyone involved was knowledgeable and patient! I’m the kind of person that asks a lot of questions and reads through contracts. They were very patient and kind with me. We had document …
Lisa was great to work with! She was very professional, a positive person, and always kept us informed. I’m very appreciative of everything she has done for us so we could get our forever home!
Whether it’s loanpal or GoodLeap, they’re the worst company I’ve ever had to deal with and my loan JUST opened! They expect us to back pay for the previous homeowner. They provide false information when you call in to gain clarity and then …
I have had a recent experience working with Michael and Jenni Tennant. I needed to bring down my interest rate and pay off some debt to make my retirement life smoother. From my first conversation with Michael I knew he was trust worthy and …
Robert Gallups was amazing! He took the time to get to know us. He was great at explaining the process and what forms we needed with ease. We were never confused or out of the loop during the entire process. He was always very fast at …
David and his team did an excellent job with our loan. David is very knowledgeable and was quick to answer all of our questions. The best part? David was able to do the entire loan process from ‘start to finish’ in just 21 days! That is AWESOME! Don’t hesitate to give him a call, you’ll be glad you did!
We recently used Loanpal to buy a new home, directly working with Brad Brockett. Extremely responsive and very well qualified professional. All money related questions and transactions were resolved smoothly and in timely manner. I developed a high level of confidence with them and would recommend for others.
Zach Wansor was my mortgage specialist for Loan Pal. He was easy to work with, answered my questions and always quick to respond to my calls. He completed my refinance with Loanpal in about one month from start to finish and worked hard at …
The loan process with Loanpal was very smooth and easy. We have had previous experience with lending companies, and the experience was complicated and tedious. It seemed like we had to keep jumping through hoops, and keep calling them back to get anything done. We were amazed at how professional and attentive the people at Loanpal were.
At first I did not want to work with loanpal because of their smaller operation in comparison to other well known companies, but this is the reason loanpal can be so personal with dealing with their customers. …
If you want the best loan agent in Sacramento, please ask for Fred. He is clearly the best. And there never was any surprises. Fred was straight forward and the process was just very enjoyable. Thans Fred!
Dave and the team were extremely diligent and focused. Worked with my wife and I to close on our dream home without any issues. Helped us with a VA loan without any hassle and we could not be any happier with the results. Id recommend Dave and his team every time.
Derek was the best. He helped me through the entire loan process step by step, explained things, and made himself very available. He gave me the best VA loan possible and beat my current lender. Loanpal in general was great.
This is the second time I have used Jason Thomas when buying a home. He is FANTASTIC. He and his team make the process so easy. They communicate frequently and keep you updated the entire way through the process. We had tough deadlines to …
Working with David Parker was an absolute pleasure! David is a true professional, who is knowledgeable and extremely client oriented. He was available to answer all questions and graciously took my call on New Year’s Day. David worked his …
I was kept informed the whole way. Aaron and team worked around my schedule and even when there was a blip, no fault of Goodleap, it was handled.
I highly recommend Loanpal to anyone interested in refinancing their home. They have phenomenal staff, with Arron Westphal and Carly Harrington.
Aaron gave me the best possible deal, and Carly got the loan processed very …
Sherri Backman was extremely helpful in all phases of our home refinance. She made it exceptionally easy and stress free. I would recommend Loanpal again for financing. Chris also provided high level of customer service throughout the process. Thank you to both!
It was great because it went very quickly, and everyone from LoanPal who worked with me was positive and cheerful. I understood everything, including the closing fees, etc. It went well, because I received the service that I wanted and had …
I am so grateful to have found Loanpal, this is a very professional and honest company not to mention the outstanding customer service offer by Jason Decima (loan officer). …
We already had our solar panels financed through Loanpal, and were happy with the customer service. Then we were thrilled with the refi “bundle” they were able to put together for us. Each step of the way, Melvin Caballero and Tara Fintel were on top of everything, friendly and helpful
It was a great experience dealing with the crew led by Brandon at loanpal mortgage services. They were very pleasant and professional, keeping me informed regularly as to the processes needed to get a timely closure of the refinance …
Brittany Ritter was excellent to work with, from the moment she explained how she could help me refinance my home with nothing to loose. The process was very simple. She made me feel at ease and every time she called or emailed would keep …
Michele is the best mortgage consultant I have ever worked with. She is super friendly, very knowledgeable with different loan options, and professional. She thought outside the box to save me a lot of money which is awesome! I would recommend her to anyone looking for a home loan. Thank you Michele!
Brittany Ritter is the best mortgage consultant I have ever worked with. Very friendly, knowledgeable, professional and fun to work with. I would recommend her to anyone looking for mortgage loan help. She always responded quickly to any questions or concerns and was also very patient with us during the process.
My experience with LoanPal specifically with my refinance specialists Elmer DeLeon. He was patient and very helpful every time I either called or texted him. His response time was either the same day or the next morning. I highly recommend him to any person thinking of refinancing.
My husband and I purchased a solar system and Loanpal financed it for us. We was asked if we would be interested in refinancing our house to combina the solar system. Marcas Rivera started the process he and Nora Moreno completed the loan. …
Dave was very professional and personable. He answered all of my questions and was patient. I never felt rushed or hurried along. I also found his assistant Jasmine to be very helpful and reassuring during this process. Both made my …
This was the second home refinance we have done with Holly, and she has been amazing for both. She is very efficient, knowledgable, accessible, and very quick to respond to any request. After our first refinance, she followed up with us …
Brittany made the process painless!! We knew what was happening every step of the way from start to finish and she was there if we needed anything.
I have worked with Marcus Rivera for a couple of years now, he is absolutely amazing. Not only professional, but personal as well. I purchased a new home and explained to Marcus what I needed. He not only completed my loan, but provided …
Refinancing can be overwhelming but my first experience with Aaron was so easy and straightforward that I’ve been back a number of times. I asked a million questions and Aaron always got me the answers, he was transparent and totally …
Our LoanPal team was top notch! Jeremy Johnson and Chris Gardner were both very personable. They contacted us via phone and text. It was nice to be able to text info when we couldn’t talk. They always replied promptly. They were both always …
I’ve used Casey and his team twice. They are quick to respond and explain things without patronizing.
Great staff. They made it really easy to refinance. It was stress free and effortless. When it came to signing the final documents they came to our house and we are busy people and they were able to accommodate our schedule. Casey …
Goodleap also known as Loanpal, are not customer friendly. I have been trying to change my due date from the 24th to the 1st for months. After the billing is finally change, I was told to make a double payment since the due date was …
Fast reliable and professional staff that made my loan transfer happen easy and smooth
I have a loan for solar; my payment was $159 with a 2.99 interest. Out of the blue and without letting me know, they increased my payment to $217.66; that is $58 over. I called them to clarify, their explanation was that every month they …
I recently rolled my solar roof system loan over into a refinance on my home mortgage with Loanpal. Loanpal had the original loan on my solar and made the refinance affordable, extremely easy, and I reduced my interest rate. Throughout …
Great rates. They are willing to work with you and they have tried to make everything they can be online. They are willing to work with you if you have any questions. I would personally appreciated more communication about the process but …
This is the 3rd time we have worked with Jason and Kelly. Jason patiently, repeatedly, and promptly answered every call and question. He listened to what our goals were and worked out the best options. He never pressured us to make any …
Brandon Mortz, our Senior Mortgage Specialist, was excellent to work with, he explained how he could help me refinance my home with nothing to loose. The process was very simple. He made me feel at ease with the loan process. He would call …
Absolutely wonderful experience. The employees at Loanpal were extremely helpful, thoughtful, and knowledgeable. Erica was my main contact and I couldn’t be more appreciative of her. She was always willing to help me through any questions I …
Absolutely terrible company. Their loan system is set up to only accept a payment in a very narrow window. Send it too early, they just count it as a principle payment and do not credit the current month. This leads to the next payment …
I had a great experience refinancing with mortgage specialist Joseph Bria and Loanpal! Joseph listened to me about what I wanted and then provided information about costs and process, and a great rate, that made it easy to decide and even …
I had a wonderful experience working with Loanpal. My loan team were terrific. They kept in contact with me as we worked our way through it. They helped me through all the paperwork and were great about answering my questions. I was …
Loan pal has been great. Brandon and Tori communicated quickly, got me a gate rate, and great terms. Brandon did exactly what he said he would do. Start to finish we are done in less than 4 weeks. This is my second time using loan pal and if I ever need another mortgage I’ll definitely use them again. Highly recommended!
Loanpal has been a pleasure to work with for our refinance, the best part was the excellent service we received from Robert Smith our loan officer. He was helpful the entire way and was always there if we had questions. Would recommend them to anyone looking for a great mortgage experience.
If you are looking for a GREAT loan officer to help you through the loan process for a home than look no further. Alex did a wonderful job. I owned a mortgage company for 10 years and if it was still open I would be trying to poach Alex away from his company!
Chris Patton and his team are AMAZING! I’ve done a number of home loans and refinancing over the last 30 years and this was by far the best experience I’ve had. Everything was done online except for the final signatures with the Notary. …
Every step was explained in detail and very responsive. Easy to get ahold of someone to ask questions. Personal service without waiting on automated lines. Everyone was very friendly!
Sales staff were terrible and no one in any of the companies contacted us with any updates or even the days they were going to install our solar panels. The only way we found out is by us continually calling The the blame game started …
Brady provided amazing service. Truly would recommend utilizing GoodLeap to get all your financial needs taken care of!
Shannon at good leap went up and beyond to get this difficult time of trying to get my loan done and she stuck it out with me and didn’t bail on me like some people did in the middle of the loan if she didn’t have the answer she found …
Kelly and her team were an absolute pleasure to work with! My entire loan refinance process, from beginning to end, was seamless. I have worked with other lenders in the past and it was a tedious process. Kelly is very knowledgeable …
Overall experience with my mortgage refinance was very pleasant. Everyone was so helpful, specially David and Blake, who took the time to explain the whole process plus they also offered great options that best suits my financial situation. …
My mother died, and they kept autodebiting her bank account after I sent them a death certificate and asked them to stop. Her bank account was empty, after all. No, they forced me to close the account with a negative balance. Then they …
There’s nothing more than I can say about Lisa besides she’s amazing in every way. Her work ethic, her knowledge, her guidance, her heart and her drive to really help you find the best loan you can. We’re beyond thankful for Lisa and all …
Terrible. They refuse to provide me with a copy of my loan application. There’s something fish about this company. STAY AWAY.
I felt like Tim Carr gave me his full attention from start to finish, and was truly interested in giving me the best experience possible.
I called Audrey Green and Nicole several times to clarify or check on certain elements of the process. They always responded quickly and were extremely helpful.
I believe and know that Goodleap is a fantastic team of professionals and great people to work with, and I will be a return client and refer my friends and family. …
Doug, Chris, and Jamie have all been wonderful throughout the entire home loan assistance. My husband and I were very fresh and nervous going into the home loan process but with the clarity, communication, and comfort lent by Doug and his …
Will Goode was an Amazing guys he knows his stuff he was always polite Professional and very attentive to all my needs he took the time to explain everything I needed to know and if he didn’t know he found out I would definitely recommend him if you are looking to refi or purchase he is amazing
They approved me, i signed all necessary documents, all is getting ready with my install and they randomly hit me back with denied. How? Never seen that happen in my life. Dont use these people
A bunch of liers and cheaters.
Please do not trust this company. They will take every opportunity to rip you off. …
When it comes to loan servicing and customer support they are easily the worst company I have worked with. Avoid financing through them and seek loan options through a credit union, if possible. …
I had the pleasure of working with Nick Prince. My experience with the entire process was outstanding. I was always kept in the loop and therefore it made things run smoothly for me. I would highly recommend Nick and the Goodleap team!
Goodleap with Taylor Leonard and Ashly Hodgkins were a awesome team to help us refinance. It was a long process but they kept in constant contact with me every step of the way and really cared about us. I won’t hesitate to use them in the future. Thanks for all your hard work!
Horrible service stay away.
Got a customer of mine approved with goodleap …
Michael and Kyara were very helpful in the entire process. Everything went quickly and easily and we were kept informed throughout the process.
Marcus made it easy and he’s very up front with u and explain the whole process of the loan I appreciate everything he and his team did…
It was the easiest process I’ve ever done. Blake kept me informed on every step of the process. They handled everything I didn’t have to do anything but wait for the process to go through.
Jacob was fantastic to work with, a true professional. Everything went just as he explained and as I expected. Couldn’t be more happy with the process. Thank you
Tina was great to work with! Very professional! Explained everything along the way. I plan to have them help with refinancing when the time comes
Had a wonderful experience with the GoodLeap team. They exceeded our expectations and we’re nothing but friendly and helpful. I’d give them 10 stars if possible.
Hands down one of the best experiences I have ever had regarding home mortgages. Cody and Ashly were the absolute best to work with on refinancing my mortgage. They kept me up to date on every step of the process and the overall process was super fast and flawless. Thank you Cody and Ashly! I highly recommend Cody and Ashly at Goodleap!
We got all of our questions answered with complete understanding and patience, to help us achieve the goals we wanted to achieve. Charles listened so well, helped us make the best choices, and made the whole process as easy as possible. We greatly appreciate his expertise and professionalism!
Great company with professional employees. The refinance process was really fast and smooth without any problems and delays. The company team do everything to help for people.
I was uncomfortable and uncertain about having to take a huge loan against my home.. It was paid for and all mine.. Alex helped me in understanding how this works and how it would be beneficial for me to get this done.. He made this entire …
The communication between Marcel and us was wonderful and being able to work around my husband busy schedule. the app was super easy to use and upload documents too. Anytime we had a question we would get a quick response.
I recently had a refinance approved and successfully completed. We had some good times and some rough times. All the new/updated Laws, Bylaws, federal and local law requirements and banking regulations, The process at time could become …
Mitch and Ashley walked me through the entire process and answered all my questions. They were very straight forward. It was a pleasant experience.
Holly Bernal goes above and beyond “the call of duty” with customer service. She is very knowledgeable and has great problem solving skills. I hope to use Ms. Bernal in the future for all mortgage loans. …
Everyone was very helpful and courteous at all times. Aaron worked hard to get me through the process. Jennifer Shearer is the best a true professional in helping the customer with all the issues that come up.
They made the refinance go very smoothly even though we were in the middle of doing major improvements to our very old home. We appreciate the effort they went through to help us make this happen. Thanks to all of you.
Mitch was the consummate professional! Made the loan process extremely easy and was very timely in his response to all my questions. Mitch and his team are a definite reason to do business with Goodleap!! Would VERY highly recommend as a result of Mitch’s efforts
Ali Love and her GoodLeap team are the best. They were professional and friendly with patience and understanding. We are very happy with the results of our loan process and would gladly recommend GoodLeap/Ali Love to friends and family.
Robert is super pleasant and so easy to work with. He made the whole experience easy, comfortable, and quick. Excellent communication and thorough. So glad he was there to help us through the experience! We will use GoodLeap again when the time comes.
Working with Ashly, Lauren and all the staff at Goodleap was a refreshing experience. They were professional, knowledgeable and friendly. My journey was smooth, and I was well informed at every stage, nothing came to me as a surprise and that’s a first for me! Thank you! It was a real pleasure!
I had a great experience with my refi. Friendly, professional, staff who was there for me every step of the way. Shaun and Monica really went well above my expectation to help me out. They were professional and even with the time …
Having such a great team of folks that make the transition for the customer a wonderful and pleasant experience. I’ve refinanced in the pass with your company and you folks are just amazing, especially Holly, who is a sweetheart and Chris …
We’ve worked with GoodLeap before and was very happy when we found out GoodLeap was financing us for solar. We were automatically set up to work with the same great Mortgage Specialist Steven Harmon, he really helped us get our finances more manageable as well as being there to answer questions when we had them!
Roberta Gutierrez was patient, kind and understanding with my husband and myself. We had so many question, but she guided us along the way. She was professional and.courteous as well as knowledgeable about every step in the loan process. Thank you Roberta for making it easy! You are awesome!
The frequent communication, updates, and assistance were wonderful. We had some issues getting our house to appraise at what we needed, but Brady had great ideas to help us take a loan that still allowed us to improve our financial …
Luis Herrera was a fantastic Loan Specialist at GoodLeap to work with! He helped us refinance our home on terms we were happy with. Thanks to Luis and the team at GoodLeap the process was alot easier than expected, we were well informed of …
This mortgage has been the quickest and most painless one I have done. Aaron was very open, prompt, and friendly. Their portal has a very clean interface and an easy to track status. All of the document work is on their portal, which is …