We at Goodwin Sanitation pride ourselves in over 40 years of service in the area. We are locally owned and operated and we thank you for your … See more
Today was one our coldest days this year. Goodwin showed at their normal and were very professional. This is a company you can depend on to get the job done.
Tried to get service through this company. They do not return calls. When you call back and leave ANOTHER message, telling them you will have to go to one of their competitors, all of a sudden they don’t pick up on your street….BS! There …
I’ve been with this company since 2010 and they’re one of the best services I’ve ever had even if I ran behind a couple of months they were willing to work with me. Really nice employees with a friendly attitude, keep up the good work!
Our trash was missed twice in a row. Barbara, told me our address was along a different road opposed to being in the same location it has been for the last year of us being customers. She then picked up our trash and called my husband to …
Their customer service is horrible… from billing, returning phone calls, damaging mailbox and having to argue with them to fix. If I wouldnt of called over and over again, them or their driver would have never said anything about the damage. We just had another company come into the neighborhood and we are switching.
We use them on numerous properties and depend on their reliability and responsiveness. The owner is very direct, takes pride in their work and clearly strives to solve problems and deliver on their word. I highly recommend them.
I’ve used them for several years without any real issues. Now all of a sudden they are having issues with receiving my payments. I cancelled my service and they didn’t seem to concerned with trying to work with me or keep my business.
I have used this service for over a year and have been very pleased. My trash has always been picked up when it was supposed too. The lid on my trash can has broken twice within this year. The driver just fixed it with out me even …
Had this company 15+ years, until they missed a pickup; called the next day, Thursday and said would pickup on MOnday; did not come, so called on Tuesday and since they pickup on Wednesday, asked for a credit for no pickup that week. They …
Worst customer service ever! Rude and disrespectful. Took retaliation because I dared to question why they didn’t inform customers of an increase. They picked up my can and terminated the service. Use American Waste,?.excellent service from American
I’m very displeased with my service with this company. The driver has missed my trash can several times with no explanation as to why he continues to do it. When I called to complain the only thing Rebecca could tell me was “I’m sorry! …
The customer service is AWFUL! Maybe “Barbara” should run the truck instead of dealing with the customers. If she talks to everyone the way she talked to me, they won’t have to worry about “customer” service much longer because they will …
The customer service is HORRIBLE! It’s next to IMPOSSIBLE to get anyone on the phone. If you do, it’s a different person every time! I called and they were supposed to bill my credit card and put it on file but neither happened! So …
Regrettably, Mr Goodwin passed away. Service was abruptly ceased in my locale. Upon questioning, I was told I would recieve my 6 month payment and their waste can would be picked up. Several months later and 3 calls to their office, I have …
I recently started using Goodwin sanitation because our last service always missed picking up our trash. I have had Goodwin service for approximately 6 weeks for a two pick up a week service, I have to call them every week because they …
Their truck busted my container several months ago, we have repeatedly requested a replacement to no avail, they don’t return calls or emails. We have called, emailed, and spoken to their driver therefore we will be discontinuing service …
Missed countless pickups in the last year and now is supposedly closing the business. I HOPE they close. It has been terrible service and awful customer service. If you have any option DO NOT USE THEM. They owners wife is the rudest person to deal with and I have used this service for many years.
I called Goodwin because I was thinking about changing my service. I notice their cans in my subdivision ( the street in front of me and the street behind me). Plus a neighbor told me that they had pretty good service and deceit prices. So …
They suffered an unexpected loss with the passing of the founder. Service suffered some for a week or so until they were able to restore incredible service to our community. Been with them for 16 years and no plans to change. Thanks
They missed picking up our garbage on a Tuesday morning and it was eventually picked up the next day. We had a smaller can that we put our garbage in because the can they provided was at the road for over 26 hours. They refused to pick up …
Excellent service!
Great service and great employees
Great service and friendly employees!
Good Service Had Service for 5 months and we’ve never had a problem. I recommend them!
They were great no problems. They came and got my trash without questions.
Great company, have used for years. Very dependable. So sorry about the loss of Mr Goodwin.
The customer service is unbelievable! Barbara should be FIRED, there’s too many complaints calling her by name for her to still have a job.
I’ve used Goodwin for almost 30 years…one of the most solid, consistent, fair priced businesses in the Mobile area.
Today was one our coldest days this year. Goodwin showed at their normal and were very professional. This is a company you can depend on to get the job done.
Tried to get service through this company. They do not return calls. When you call back and leave ANOTHER message, telling them you will have to go to one of their competitors, all of a sudden they don’t pick up on your street….BS! There …
I’ve been with this company since 2010 and they’re one of the best services I’ve ever had even if I ran behind a couple of months they were willing to work with me. Really nice employees with a friendly attitude, keep up the good work!
Our trash was missed twice in a row. Barbara, told me our address was along a different road opposed to being in the same location it has been for the last year of us being customers. She then picked up our trash and called my husband to …
Their customer service is horrible… from billing, returning phone calls, damaging mailbox and having to argue with them to fix. If I wouldnt of called over and over again, them or their driver would have never said anything about the damage. We just had another company come into the neighborhood and we are switching.
We use them on numerous properties and depend on their reliability and responsiveness. The owner is very direct, takes pride in their work and clearly strives to solve problems and deliver on their word. I highly recommend them.
I’ve used them for several years without any real issues. Now all of a sudden they are having issues with receiving my payments. I cancelled my service and they didn’t seem to concerned with trying to work with me or keep my business.
I have used this service for over a year and have been very pleased. My trash has always been picked up when it was supposed too. The lid on my trash can has broken twice within this year. The driver just fixed it with out me even …
Had this company 15+ years, until they missed a pickup; called the next day, Thursday and said would pickup on MOnday; did not come, so called on Tuesday and since they pickup on Wednesday, asked for a credit for no pickup that week. They …
Worst customer service ever! Rude and disrespectful. Took retaliation because I dared to question why they didn’t inform customers of an increase. They picked up my can and terminated the service. Use American Waste,?.excellent service from American
I’m very displeased with my service with this company. The driver has missed my trash can several times with no explanation as to why he continues to do it. When I called to complain the only thing Rebecca could tell me was “I’m sorry! …
Reliable trash pickup, reasonable price and friendly customer service.
The customer service is AWFUL! Maybe “Barbara” should run the truck instead of dealing with the customers. If she talks to everyone the way she talked to me, they won’t have to worry about “customer” service much longer because they will …
The customer service is HORRIBLE! It’s next to IMPOSSIBLE to get anyone on the phone. If you do, it’s a different person every time! I called and they were supposed to bill my credit card and put it on file but neither happened! So …
I have used Goodwin Sanitation for 32 years. They never fail to pick up our garbage. They are always professional. I highly recommend this company.
Regrettably, Mr Goodwin passed away. Service was abruptly ceased in my locale. Upon questioning, I was told I would recieve my 6 month payment and their waste can would be picked up. Several months later and 3 calls to their office, I have …
I recently started using Goodwin sanitation because our last service always missed picking up our trash. I have had Goodwin service for approximately 6 weeks for a two pick up a week service, I have to call them every week because they …
Less than one star would be more accurate. Horrible customer service. Horrible billing. Missed pickups. Do yourself a favor and go with someone else.
Their truck busted my container several months ago, we have repeatedly requested a replacement to no avail, they don’t return calls or emails. We have called, emailed, and spoken to their driver therefore we will be discontinuing service …
Missed countless pickups in the last year and now is supposedly closing the business. I HOPE they close. It has been terrible service and awful customer service. If you have any option DO NOT USE THEM. They owners wife is the rudest person to deal with and I have used this service for many years.
I called Goodwin because I was thinking about changing my service. I notice their cans in my subdivision ( the street in front of me and the street behind me). Plus a neighbor told me that they had pretty good service and deceit prices. So …
They suffered an unexpected loss with the passing of the founder. Service suffered some for a week or so until they were able to restore incredible service to our community. Been with them for 16 years and no plans to change. Thanks
They missed picking up our garbage on a Tuesday morning and it was eventually picked up the next day. We had a smaller can that we put our garbage in because the can they provided was at the road for over 26 hours. They refused to pick up …