Grace Health services include: family practice, internal medicine, pediatrics, ob/gyn, dental, behavioral health, vision services
| Monday 7:30AM–6:30PM Tuesday 7:30AM–6:30PM Wednesday 7:30AM–6:30PM Thursday 7:30AM–6:30PM Friday 8AM–5PM Saturday Closed Sunday Closed |
181 Emmett St W, Battle Creek, MI 49037
Just what I needed a 4 hour wait for one strep test and medicine. Updated, dont bother calling grace health they dont have time to see you as a patient.
Friendly people
On the job
Nice place
Nice people
Long
These people are a joke.
I love it there
Nice friendly place
Great
It’s my doctor’s office
They are helpful and understanding
Always rude phone service
Efficient office with friendly staff
Awesome. 58wd it again
Great doctors and staff
They are good at what they do.
They take their time with you
Nice and easy going staff.
My daughter dentist appointment
Better than emergency room
I’m glad i don’t have to go there!!!
It is an ok place if you already have an idea of what you have…..
They are ever friendly but the service is super slow
It’s for patient’s with low income and on Medicaid.
Clean, bright facility. Friendly, caring staff.
Close to home within the neighborhood, very friendly staff.
Dental services suck & ruin your teeth & very rude staff
Jennifer Burnham is a wonderful caring respectful Doctor
Came here to ask questions with a scheduled appointment. Been wanting an hour… Just for questions… Really
The absolute worst doctors office to go too.
One of the few places that accepts Medicaid Patients.
The doctors are nice and are accurate. They are great at what they do.
I’ve only had one appointment so it’s hard yo judge yet. To soon to tell
I like this place because they actually care about your pain levels and if you say something hurts they go easy on you!
One of the better places in Battle Creek to see a dr and affordable enough anyone can go
There could be some improvement in bedside manner. I am very unhappy with the way my daughter was treated here.
Your times when opened is very misleading. One says 7am another says 8am. I am sure you are intelligent enough to do just that…Hmmmm?
No wait time. They called us in about 5 minutes after our arrival time. Denist and assistances are very kind.
Worst service, ignorant staff, doctors make u wait for long & then u have express visits for 5 minutes. Doctors don’t even listen to u thoroughly…
Have a med student program which is pretty awesome! Doctors were great and staff were kind and polite.
The eye doctor Gregory Dotson is an amazing doctor very professional and very nice!!😀 …
I was having back pain and i dont like going to the doctors. They got me right in i didnt have to wait long.
I just moved here from Minnesota I’m pregnant and nobody would help me they’d give me numbers to call that helped none then I found grace health they were friendly helpful and informative I’m so happy I found them
Dr. Solerno is awesome. Got a toenail partially removed with little to no pain after.
Like Dr. Custer been with him for a long time but try getting an appointment ITS horrible and some staff members are not friendly and ALWAYS put you on hold!! Sorry Dr. but found someone else.
I love this place. Wonderful people genuinely concerned for your well being. Every person I have had take care of me have been very nice. Highly recommended 😀 …
Terrible, some people spoil the entire company’s name after some time. Bias and does not practice HIPPA!
i go out of town for health care .. grace health is a big joke .. drs cant diagnose, they let the computer do it .. nurses dont have ANY empathy and the receptionists act like that you are an inconvenience to them …
Communication here is awful!
Your told one thing then you get there told another they don’t communicate at all so frustrating
They are great they have kind nurses doctors and counter people. They have b1 b2 and b3 an eyeglasses center podiatrist and a dentist. And a pharmacy. So there you go peeps.
Went to have an extraction for a very bothered tooth during walk in hours which states you can have that kind of work done and was sent on my way to make an appointment for February to extract my infected tooth then. Are you kidding me????
Family Health Center & Grace Health is a good place to go to I have had no misdiagnosed on anything they have help me in so many ways in my health an i will continue to go there even through I live out of town they are the ones I trust the …
I’m not happy, and I don’t feel like they are helping me. I’m having problems with my foot, legs and knees, and all they told me was to take my pain meds, and gave me some exercises to do! I need more than that, I can’t hardly walk! I’m not happy, and I’m frustrated!!
Went in to get a medication refill. The doctor was sick. He was listening to my lungs and told me to take a deep breath. He coughed in my face and now I am sick. Not cool.
I have taken family membérs here for treatment. Their dental office is very professional. The treatment was well done. They treated the patient with respect.
Dr. Beck is inept and hostile. Her nurse actually screamed at me for 5 minutes because I threw my back out and couldn’t move one of my legs. How are they able to keep a medical license? They should be investigated by the State for patient mistreatment.
I had some really bad jaw pain and grace health helped me out I recommend this to anybody with pain or just family members
Took my new born son there and in a week they had sent cps to my door because he didnt gain anoph waight in is first week of is life this place is a joke if u want to loose ur kids then i gusse go here other ways run has fare fare away has …
They listen to you instead of interrupting when you’re trying to tell them how you feel she treated me very well and ask questions and listen to me Grace health is awesome you’ve got the Women’s Clinic the blood the doctors a nurses you got the blood people your vision
Not impressed want my kids to see same doctor at all times but my son has to go to a sick floor when he’s not sick to be expose to people who are and chancing him to get sick.
Fantastic Physical Therapy employees! Ben, Kaylene and Kristin are all very knowledgeable, helpful, wonderful souls. You are blessed to have these people on your staff!
I have been seeing Dr Krista Swafford for a couple of years, for my high blood pressure.She has always been very nice
and professional with my diagnosis. Wouldn’t trade her for no one
The nurse practitioners are very helpful. The only thing I could say about this company is that area b2, family center needs help. The Dentists in the dentistry department are also very rude.
I’d give this place 0 stars if possible. Extremely slow, unorganized, make you feel like cattle and not a patient. Grace Health is a prime example of the decay of our health system. Avoid if at all possible!
I will never go here again. Anyone with chronic pain should avoid this place. They think I lied about being in pain and treated me as if I am a pill seeker. I don’t care about getting Vicodin or any other narcotic. All I care about is …
My girlfriend was supposed to have been seen to get a pregnancy BLOOD test at 7:45 am, June 1st, 2017. Her name is Jasmine Cuneo, and mine is Luke VanDillen. Anyway, what happened this morning was, the doctor vehemently and purposefully …
Wonderful healthcare providers and nurses. Receptionists are polite and as prompt as possible given they field phone calls as well. Comfy chairs and reasonable wait times.
I love Grace Health. Not only are they all-inclusive but they are organized, professional and a total asset to our community. They work well alongside Bronson to give fast, efficient and friendly service. You are a “keeper”. Thank you, Alice
Had all my appointments cancelled because I have “commercial insurance”. Guess you can only get a visit here if you live off the state.
Let me tell you about this place when it comes to the dental i hate it there customer service is horrible. They don’t make you feel comfortable at all they have anybody take xrays of your mouth they have more student’s then actually …
This is where my doctor appointments are my doctor is the most important part of my life her name is Amanda Shoemaker ,an awesome and amazing and polite,well respected very very caring, to everyone ,if I had my say she deserves a really …
Fiancé went in to have her diabetes book looked at and she couldn’t even get a word in. Terrible doctors that never listen to patients. She tried to explain to the doctor that she hasn’t even met with a dietitian to know what she could and …
I had to start going here, because I got new insurance. They did unessecary work they ruined my work. One of my cavities fell out, and I had to get it redone 3 times, and they were rude every time. DO NOT GO THERE IF YOU CAN HELP IT. I recommend brown dentistry
Dr. Custer is the wrong obgyn that any woman could ever have when your pregnant. I wouldn’t tell anybody about grace obgyn because it’s not a very good place to go. The front desk staff are very rude to when you come in the check in for your appointment. There are better obgyn through bronson obgyn office
I called first thing on a Monday morning and they got me in within the hour. I arrived 10 minutes before my appointment, got called to a room after 5 minutes of waiting. The whole process was quick and painless and took no more than 45 minutes. I would definitely recommend.
I don’t recommend them for medical care at all. As for dental it is a hit and miss literally. I’ve had good dentist and I had terrible. I really do not recommend Dr Tran at all for anyone who has a bad tooth.
Three weeks ago I saw one of the nurses and when I got home found out she hadn’t sent in the script for me. I had to call after hours to get a nurse to re-send the script. Again saw the same nurse in person and again she didn’t send in the script. After hours still hasn’t called me back and I could really use my medicine!!!
I go to grace health both family practice and obgyn office and they both could care less on their patients ive been having ongoing pain for the past month and a half and they could care less that their patients are in pain they also dont …
This place is a absolute joke. Its not a health care facility that runs like a dr office. This place is always packed but Dr’s are always behind and you wait a long time in the lobby to be seen.when you yet to schedule a emergency appt or a …
Worst medical staff I have ever encountered. As soon as you enter the door they treat you like a piece of filth. I have never been treated so poorly by people with little to no education, like the nurses and their peon assistants. I …
Extremely poor patient service. This company REALLY needs to work on their customer service skills. I am stuck bringing my daughter here for the time being because they are the only local office who accepts my insurance. Receptionist, …
I would like to put 5 stars for Robin Groat, LPC, CAADC. She is an amazing person and counselor who has the best interest for all people. I know some people can be sensitive to religion and politics which is fine but should also be adults …
I have refused to go back here since the last visit I had. The doctors here are a joke. They don’t take the time to actually listen to a patient’s needs and they make guesses about your health. I switched my insurance to a higher …
I used to loathe to go to this place, HOWEVER now that they have been taken over by Grace Health it has shown a lot of improvement. The addition of a lot more medical staff helps a LOT with getting me right in when I need it. My favorite …
I go here for womens, and my son goes here for pediatrics. They were very helpful all throughout my pregnancy, and after with my son’s care. The walk in hours are great! Not a long wait like the ER or Urgent care.
I love this place! Doctor Beck is the best and gets the job done. The only complaint I have is about the phlebotomists, I was supposed to have blood work done but the phlebotomists (don’t remember his name) seemed like he didn’t know what …
Fantastic staff and Medical Care. I know a lot of people have misconceptions about federally qualified Health Centers, but this place is simply wonderful! I have commercial insurance and I choose Grace Health for my care for myself and my …
Pretty sad, you call and ask a general question. At what temperature do you take your 3 week old infant to the hospital..the response you get is..she isn’t a patient so we dont know what is going on with her..instead of answer the question. …
My husband was denied dental care (2 horribly infected cavities that cause him great pain) because we have no insurance. He paid $25 for the dentist to come in and say they weren’t going to see him until he applied for Medicaid. And of course, I’m sure we won’t be getting our money back for the 30 second visit he received.
Had pneumonia for about 3 weeks before they decided to give me xray, I had to go to the hospital just to get antibiotics,I couldnt breath!!,they made me feel like they just didnt care about that!!,took my baby in for immunizations yesterday …
For physical care they are helpful. Krista and Martina are amazing.
Today I went there to see a counselor for depression and anxiety though and had an awful experience. I told Robin Groat, CFLE, that it depresses me that some …
I came to an appointment with my wife where they REFUSED to let me go back with her even though I have a negative covid test from last week. They claimed their policy is limited to one person. While sitting in the waiting room they let …
I am happy with the care I have been getting for my children from the pediatric department since 2006; however, I would highly suggest looking elsewhere for psychological care for depression/anxiety in young teens. I was particularly …
I have been taking my son to this clinic since he was an infant. He’s about to turn 13, my daughter has been seen at this clinic since after she was born. I have never had anything except wonderful experiences with the pediatric physicians …
So, we’ve been patiently waiting for 2 weeks for our son’s results. Grace Health finally called back today at 4:55 p.m. When I called back at 5:04 p.m., this particular area in Grace Health was now closed until Monday. If this is a place of …
Have been going here for several years and have always had great care. Their new women’s health center is fantastic, the staff are friendly, helpful and informative. The physicians and nurse practitioners have all been great as well. Due …
The level of client relations in scheduling is awful. I had never experienced such disrespect in my adult life. I received a phone call from this facility 11/19/2018 on Monday around noonish. I was talked to so horribly, I couldn’t …
They offer a fair amount of services (such as walk in clinics, a dentist, an optometrist that can fill scripts for eye glasses, acupuncture, an onsite blood lab, a woman’s clinic and **a sliding fee scale for those who make just enough that …
Wow… I can’t believe some of these negative comments about grace health. Makes me wonder what clinic they were at as my experiences were always positive. In fact, my experiences with my son’s team at Grace lead me to choose grace health …
I called to talk to a nurse, I was 5th in the Q. I waited…. get to me being next and have to leave a message. That is messed up. Poor service. I have waited all day with no return call. I realize your busy but damn, return the call. I can’t go back to work until someone calls me back. Ugh!!
This review is about the dental office, NOT the doctors office – I love the doc’s office and up until today, I loved the dentist office as well. Still giving it 4 stars only because out of the 3 dentists I’ve seen there, 2 were GREAT, but …
I literally hated the dentist so I use to never go. But when I had a bad tooth ache I went to grace health. They lady ( long black hair) that hot me started made me feel so at ease made me feel so comfortable…she was so wonderful and I …
Grace health is irresponsible and unprofessional staff for scheduling always the run around saying they haven’t seen my kids in years. When we were in there recently did a physical exam. Some of the the staff are on point. Few are not on …
I used to have a VERY positive review of Grace Health but sadly, I am going to have to edit it based on my experiences over the past six months and take my glowing 5 star review down to a realistic 1 star review. Grace Health is a great …
And one star is pushing it!!!! It’s a great place if you’re wanting to kill half of your day on hold waiting for someone to answer the phones all because GraceHealth refuses to hire new people!!! They are so under staffed it’s ridiculous you have to leave a message just to make a simple appointment… tsk tsk GraceHealth do better!!
My medical doctor is really nice. Shes understanding. One of the best doctors there is. So i give her 5 stars. But as the dentist goes she was very rude towards me. She kept telling me to keep still but it was so difficult cause i was …
It gets the job done, but I have definitely received better care at other offices in the past. When the doctor I normally see isn’t there they keep dismissing my medication refill request, and I can never reach anyone by phone so I have to …
First off I would like to say HUGE THANK YOU!! I needed to find a new family doctor and that can be terrifying! The scheduler Carry got right back to me. She helped me find a perfect doctor for my health care needs. She went above and …
On a late Saturday afternoon my son was screaming in pain from an infected tooth. We were desperate and found Grace dental walk-in hours. He didn’t have dental insurance nor much money. The desk staff was super polite in helping explain …
I called your office on 10/27/2021 at about 11:45am to try and speak with a nurse. I was 6th in the call queue, I made it to 2nd in the queue and suddenly (once the clock hit 12:00pm) I was sent to voicemail. My guess is someone wanted to …
ive been with grace health for almost a year and i feel as though my mental and physical health has not changed. i have struggled with depression and irritable bowel syndrome for a very long time, and i went to grace health hoping i could …
My doctor said I needed PT for my shoulder and he scheduled me with their provider. I did not want to go there, so I looked up where my insurance would allow me to go. Grace Health was on the list. I called and spoke with Kristin and she …
Unfortunately the ability to have one provider does not exist at Grace Health. I’ve been receiving care on and off from here for years. I’ve had 2 wonderful providers that are now gone. I don’t want to have to start all over with a new …
I was referred here by day one for their behavioral health program. I met with a woman a total of 4 or 5 times. No one mentioned any payment to me a single visit!!! I believe her name Robin was constantly rushed, could never remember any …
I have lost my place in my disability application because the doctors here are scheduled out MONTHS. then they try to push you onto doctors who don’t know you or your case, who can decide what THEY want to do on their own accord. This place …
Terrible service refused to see me in the office because I had symptoms of “covid”. when I had first called an automated voice asked if I had any of these symptoms which were fever, cough, and shortness of breath. I processed to to and …
Called to get a doc appointment. Was told by the receptionist that she could not even a schedule me an appointment until I speak with a nurse. Was transferred to the nurses line, but the nurse never answered. Waited all week for a call …
Nobody listens & the pharmacy is severely disconnected from the attached doctors. One hand definitely not coordinating with another.
Don’t trust what you’re dr says. They don’t follow through finding out what is wrong and they cut off pain medication. Very worst place to go. Look somewhere else to go. You try telling them what is wrong and they don’t listen.
We love Grace Health! Our family goes there for just about everything – Pediatrics, Dental, OB, etc. The staff is very friendly and it’s so convenient to have everything in the same place.
Patti Zull is hands down the best provider I’ve ever seen. I have so much love for her. She has taken such good care of me throughout my pregnancy and I’m sad that after I deliver I’ll have minimal reason to see her. Anyone looking for a …
Dont try to call and handle business while you are at work. Ive tried calling for nearly 3 hours and still cant get anyone on the phone to handle a time sensitive matter. Then when you leave a message you have a large turn around time …
I have seen my provider for 7ish years and she is amazing. Prior to her I had seen my other doctor 8(?)/9(?) years and only stopped seeing him as he moved to California. Seeing other doctors isn’t an option as they always want to change up …