The Grace Property Services staff has over 30 years of collective experience in the association management field. Grace Property Services was … See more
The absolute WORST!! They try to be so “professional” yes they are completely INCOMPETENT!! There is a big difference and this company is a complete waste for a management company
It’s been a year being under this agency and it has been TERRIBLE! Dont you dare try to reach a board member because they are invisible. There is no diversity and that is terrible in 2021! For as much money as we pay, we should get way more! If you can avoid, do yourself a favor and stay away!!
The worst property management ever!! Our complex over the yrs has gone way downhill! Every single time you call about something to be taken care of they say it’s the owners responsibility they have an answer for everything! Takes months for …
This place is an absolute joke of a company,I could write a list a mile long on the incompetentcy of them.This summer our pool didn’t open up until late August early September.Amazingly it was a resident who tracked down someone to fix …
No one takes initiative at Grace Properties to help the community I live in. It takes days to get a response and even when you do receive a response, they only say “they’re working on it.” It takes months for anything to be accomplished and …
My neighborhood, The Sanctuary, in North Canton, Ohio has Grace Property management as its management company. It takes many calls and the necessity to be confrontational to get service from them. I have spent literally hours on phone …
Always confrontational threatening condo owners in our association with legal action for no reason. They try too force you to use their contractors which who knows if the even have license and certifications, they do not provide this information.
I live in a condo community managed by Grace Property Services. They are the WORST company I have ever dealt with. All we get from them are empty promises and no action. What they are actually doing with the fees we pay each month is …
This is their version of ploughing. My drive way is right behind that pile of snow. Earlier that day, they sent an email with an “emergency helpline” number if any questions were needed answered. When I called that number – the lady on the …
We are waiting to talk to a BOARD MEMBER concerning a request to have regular new windows installed. We have been told 5 times that we would get a call back but have yet to be personally contacted via phone. Instead we got a mailed letter …
Nice staff
Very professional!
Love it
Absolutely wonderful!! What a crew
Called over a week ago to have overflowing spouting cleaned. Still overflowing
Terrible customer service. I had to make many calls only to be put off and never called back.
Wonderful place that strives to give professional advice, guidance, and communication, and has the best interest of the association and the residents.
I have been trying to get a reply from this company for two months. No clue what we pay them for
They manage my condo association property. Very helpful and follow up consistently. Could not be happier.
Cathleen is the best!
The absolute WORST!! They try to be so “professional” yes they are completely INCOMPETENT!! There is a big difference and this company is a complete waste for a management company
It’s been a year being under this agency and it has been TERRIBLE! Dont you dare try to reach a board member because they are invisible. There is no diversity and that is terrible in 2021! For as much money as we pay, we should get way more! If you can avoid, do yourself a favor and stay away!!
The worst property management ever!! Our complex over the yrs has gone way downhill! Every single time you call about something to be taken care of they say it’s the owners responsibility they have an answer for everything! Takes months for …
This place is an absolute joke of a company,I could write a list a mile long on the incompetentcy of them.This summer our pool didn’t open up until late August early September.Amazingly it was a resident who tracked down someone to fix …
No one takes initiative at Grace Properties to help the community I live in. It takes days to get a response and even when you do receive a response, they only say “they’re working on it.” It takes months for anything to be accomplished and …
My neighborhood, The Sanctuary, in North Canton, Ohio has Grace Property management as its management company. It takes many calls and the necessity to be confrontational to get service from them. I have spent literally hours on phone …
Always confrontational threatening condo owners in our association with legal action for no reason. They try too force you to use their contractors which who knows if the even have license and certifications, they do not provide this information.
This Home Owners Association is worthless. They don’t handle any complaints.
I live in a condo community managed by Grace Property Services. They are the WORST company I have ever dealt with. All we get from them are empty promises and no action. What they are actually doing with the fees we pay each month is …
This is their version of ploughing. My drive way is right behind that pile of snow. Earlier that day, they sent an email with an “emergency helpline” number if any questions were needed answered. When I called that number – the lady on the …
Slow to respond and very few details. Definitely overcharging for little in return. Our HOA needs to change servicers immediately.
We are waiting to talk to a BOARD MEMBER concerning a request to have regular new windows installed. We have been told 5 times that we would get a call back but have yet to be personally contacted via phone. Instead we got a mailed letter …