Graham Management’s goal is to enhance property values and the quality of community by offering a full range of management and financial … See more
Read More| Friday | 9AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
2825 Wilcrest Ste 600, Houston, TX 77042
THESE POSITIVE REVIEWS ARE ABSOLUTELY FAKE! EVERYONE in our community have had nothing but negative things to say about this HOA. This HOA is a complete joke. The management is unhelpful, rude, and bypasses all concerns from homeowners. One …
Graham just became our management company for our neighborhood, and I called because of a fee on my account from the previous company. I spoke with a lady named Wendy, and she was VERY courteous and professional. I think this company is going to be great for our community.
Incredibly Professional Group
Friendly,helpful people.
Not very welcoming.
Very rude
Friendly and helpful service!
Very professional management company 👌 …
Jaklin at Graham Management is wonderful and extremely helpful!
Very prompt and helpful service
They act with professionalism
Always been very consistently professional for over 14 years now. Thanks!
They do an amazing job assisting the HOA.
Idiots and more idiots work at this place. This is one of the million reasons why i will never want a hoa again.
rude and unprofessional if i was able to give them negative stars i would
Unfortunately we’ve had such a bad experience with the Property Manager. She is rude, arrogant and non responsive.
Great costumer service by our Property Manager Andjela Tomic
April is a liar and unprofessional. This management company is the worst ever!
Worst experience they request too much..bought the house with the back side needing a paint now they want me to paint…they need to worry about the front of the houses not the back..they need to worry about more important stuff like security in the neighborhood
Our community has issue after issue and find them difficult to work with.
Jessica does an awesome job up at copperfield park/pavilion. Very impressed.
This is an unethical business. I am being charged $200 for certified letter punitive charges that are not being sent to my home address.
One of their workers is EXTREMELY rude when it was their mistake.
Jaklin was extremely quick and attentive to my request! Made my process much smoother!
The worst! Threatening and non responsive. Our entire neighborhood constantly complains because of the lack of professionalism.
I can’t speak for the whole company, but from my perspective everytime that I deal with them it’s a headache. The customer service is awful and they have a bad attitude. If you want to ask a simple question expect to get attitude and a disappointing answer.
The only thing left for these guys to do is to come inside our houses and tell us what color underwear to wear each day so we don’t violate their “covenant violations.”
Graham Management and our Community Manager (Leeann) have been fantastic. Highly recommend.
Mrs. Amy was very nice and helpful with our situation 😊 thank you for having such amicable people who do UNDERSTAND, 🙏🙏🙏🙏🙏🙏🙏🙏💯💯💯💯💯💯💯💯 8 23 2021,all it takes is a kind request to get a kind response. …
I have been trying to get an approval for an Acc request its been over a month this is ridiculous.
I have seen the improvements from friendly to professional interaction after some changes. No doubt I recommend Graham management.
I absolutely 100% hate Graham Management. They send you threatening letters over little B.S. It’s disgusting what they do to home owners.
Trash in our neighborhood every day and they do nothing about it. Don’t use them for your neighborhood.
Thanks Andjela to doing great as a Manager for our community . Now we have real Management.
Leeann Austin is a wonderful person to interact with. She responds to my emails, and phone calls, in a prompt manner, and seems to genuinely want to help.
They ignore trash in your neighborhood even after being notified.
We had such a great management company before switching over. Our community is managed by Roxanne and she’s been rude every single time I’ve spoken to her.
Very helpful – answered calls and responded to emails quite quickly. Jaklin also explained things very thoroughly and honored my rush request in an expeditious manner. Thank you!
I had a fantastic experience with the Graham Management team recently. Our garage door broke and we had to get a replacement. The team at Graham was able to convey the process and direct us in how to follow it for approval. We followed …
I gave a five star rating because my experience with Graham management company was excellent, I dealt with Angela that manage Cobblestone Court she’s the best she get things done fast if there’s a problem with your complex!
Going on year 2 of no pool because “they are waiting on construction to be finished”. The only plausible explanation is that the project has been completely mismanaged. They claim the city is holding up building permits which is complete …
I am not satisfied at all to everything. I don’t know what these people are doing in the office, Management that don’t do anything at all! . West Oaks is getting uglier at Pearland. Can’t even handle anything. Can’t resolve anything! I’m …
Jaklin Tawfik with Graham Management is professional and prompt in reports that are needed for the sale of a home. Thank you for employing such an amazing person!
OUr property managers are very responsible and get the job done. They have the contact in the field and know who to contact for what job and who can do the best for the best price!
This company uses deceitful tactics and unnecessary fines to make money. They don’t care about your neighborhood, they only care about making money. They don’t keep good records and have charged me for the past owner’s “letters” even though …
I’m Sonia Cano and I would like to thank Wendy for giving us great customer service. Wendy has been a great addition to the Graham Management team.
I’m helping clients who live in a community managed by this company. Their fees are EXCESSIVE!!! I have been the present of 4 HOAs, I know what the work entails. They charge $250 for a transfer fee when you go to sell your house PLUS $300 …
Our team has enjoyed working with Leeann Austin and Graham Management maintaining multiple properties in Fort Bend county! Their attention to detail and professionalism is much appreciated!
This management company is horrible. I live in westcreek village and pay $700 a year in HOA fees. Our community park playground, pool area is old and outdated. The neighborhood home colors are also dated and faded. They’re unresponsive …
Would be better to call them Graham Garbage Inc. worst company of all time . It’s been a couple of months we are following up to fix our community tennis courts’ light and they don’t care. It’s is ridiculous. We pay hundreds of dollars HOA to such companies to waste it. Keep up the wasting job.
I don’t know what all of these negative reviews are about Graham but the property manager Mandi Branam here at Graham has been great to work with over the years. She’s been on top of things, communication has been open, and it’s nothing but 5 stars all the way. Haters are gonna hate, go Mandi!
I am a board member and work with Leeann Austin on numerous community concerns. Leeann is very involved in our community and addresses issues in a timely manner. She is also pleasant to work with and very knowledgeable.
They are easy to work with. I had the opportunity of using their help when needed and they were very attentive and quick.
I highly recommend contacting them when help is needed in the neighborhood. They keep things in order and respond quickly to any calls made.
They send you letters of discrepancies and you go to fix those issues that following weekend. Nobody bothers to come see that it’s been resolved and it’s been two months now since those issues were resolved. I’m in the process of trying …
We have had Graham Management for our HOA Management Company & couldn’t be happier with them. I have dealt with Tracy and the majority of her staff and their are all professional & helpful
I am a resident of Briar Village. I wanted to thank Ashlegh Pace for her outstanding professionalism in assisting me with my home approval. Thanks
Great customer service by Graham Management, specially by Andjela with whom we have worked with. Andjela is quick to respond, follows up and helps answers any questions. Great to work with her. Thank you!
Andjela has continually been so helpful with assisting us with any questions or concerns that we have. This is our first time living in an HOA and she has made the process super easy!
Desaree has made a significant impact in my interaction with Graham Mgmt. She is proactive and responsive in her communication and follow through. In today’s world of mediocrity she is breath of fresh air. Homeowner Kolbe farms
This company appears to have a history of shady business dealings. They have been responsible for the work at our neighborhood pool. They gave us an initial completion date of June 1, 2018. That came and went and they pushed it to July. …
Graham Mgmt is my HOA governing body.
They are only concerned with making money by charging homeowners exhortat fees to make profits. They charge $35.00 to send a letter which is ridiculous. …
Andjela Tomic has managed with professionalism our community at Westhollow Village. …
Horrible experience with Mandi Branan the community Manager. Late fees procured over a small period of time when home was purchased in December and letter head sent to old Management company who owned property with late fees already …
Very disappointed with Property Management Team at Lakemont Community…..
Update: …
Not at all a company you’ll like to work with. Best for you to steer clear of this company. There are much, much, much better HOA companies that treat people respectfully and will address and answer questions, correspondence. I’ve waited …
I received a call today from Rebecca Roque regarding past due HOA fees that I didnt realize were owing. I was allowed to pay these pays over the phone at no additional cost. In the 30 years of owning real estate this is the 1st a management …
We live in Cypress and are extremely happy with the care that Graham has extended to our community!
This company had caused so much trouble and harm to my family members. They do not respect homeowners’ privacy. I was getting so many letters and fines from them that I couldn’t figure out how or why they were doing that. My neighbor and I …
Don’t you guys think it is too late to try to get all these people to write yall good reviews? This management company does not care about home owners what so ever. They often fine people for no reason in order to make money out. The people …
It is so nice to have a management company representative that is always on call when needed and does a great job to help. Working with everyone assigned to our HOA is a nice experience. They all try to do what our HOA requests. It is a hometown company and that is a nice feeling.
I have been on the Hilshire Lakes BOD for 6+ years and have had a wonderful experience with Graham Management and their staff. Wendy Tran is an exceptional Property Manager that serves our community well. It is a great experience!
This company is the worst of all. Y’all really should be ashamed of yourself. It’s just so sad to see a management company handles things in such a bad manner. The way that property manager Leigh Allen speaks is so threatening. She’s …
Ashleigh, thank you so much for taking the time to get our request and appeal for the outside paint on our home. Your Great!
Graham Management, Inc. is always professional in prompt to making progress happen for all their customers. They have many years of experience and serve all their communities well. If you need to get results to beautification and management for your properties Graham Management, Inc. is your Company.
Have been working with April P.as our HOA contact. Love her responsiveness & ability to find solutions all those nagging issues.🙂 …
I had to take a moment out of what is a non-stop busy day to share my experience with Jaklin Tawfik earlier today She responded promptly and thoroughly to an email I had sent her this morning regarding a new listing my team is handling. …
Desaree with Graham Management always goes way and beyond to be helpful when asked for assistance. I would definitely recommend this company.
Leann Austin at Graham Management has been our community manager at Kolbe Farms in Houston and has done a great job over the last 2 years that we have lived, first supporting us during the first year with any issues and warranty claims we …
Karina and Lindsey were helpful in getting us access to our neighborhood amenities in a timely manner. Thank you!
I live in Rock Creek and have always had a good experience with Jessica at the clubhouse. She has always been there when I need her and has helped me through any issues that I have had!
Review is for employee April Pitarra. She’s always helpful, fast, and understanding.
Graham Management has been the manager of our HOA, Leann Austin has been such a pleasure to have as our contact. Very responsive, understanding and works hard to solve an issue or find out the best way too!!!
After interviewing nearly a dozen companies, we chose Graham Management to oversee the administrative responsibilities for our community association. Their ability to tailor their services to our requirements sets them apart from the …
Ms. Andjela, HOA manager at Graham Management, is by far the best HOA Manager I have dealt with over the years. She’s highly professsional, knowledgeable, and always very responsive in resolving any questions/issues at Cobblestone Court quickly and efficiently. Thank you Ms. Andjela for your outstanding services.
Graham Management has been our management company for several years. Leeann is very knowledgeable with the laws and rules for HOA’s. As a board member working with Leeann has been a pleasure. Any questions or concerns she responds quickly ready to help. She is an asset to our board.
As an out-of-town landlord, I do not particularly like to receive HOA violation letters for my rental property. Who does, right? However, on this ocassion, I received three HOA letters to which I promptly made the necessary arrangements to …
It is a wonder to me to see the negative reviews for Graham Management. I have worked with Graham Management, especially with Leigh and Adrienne for over 2 years as part of a committee for our HOA. I have seen nothing but total …
I never really appreciated what Leeann Austin and Graham Management does for our community until I was elected to the HOA board. Leeann is very knowledgeable and a good communicator. She’s proactive and sincerely wants to help make the community better. I’m glad we have her on our team.
Leeann and Graham Managment have served our community well and have always been accessible and responsive. When issues arise, communication is clear and distributed in a timely manner to the community so that we are all informed with the most up to date information. We appreciate the service that Leeann and Graham Management provide!
Worst Management Company I have ever dealt with.
They provided incorrect information to us which included providing us with an …
Jessica at Rock Creek is wonderful, very professional and responsive. She goes out of her way to get questions answered and things worked out. She’s amazing!
My experiences with Graham Management have all been mostly positive. I’ve worked with Andjela Tomic on multiple occasions. She is easy to work with, reliable and helpful. She has good knowledge of rules, regulations and laws, and the …
Worked with Ashleigh and she was very responsive. She made the process very easy and smooth without any delays. Thank you for your professionalism!
I have worked with Graham Management as a contractor and vendor for the past 8 years. Of all of the management companies in Houston, Tracy Graham’s group is by far the best. I have heard nothing but good reviews from board members and …
Our representative from Graham Management is very knowledgeable on rules, regulations and laws regarding Home Owners Associations. Our representative does a good job working with vendors and contractors and is on the look-out for quality organizations and best pricing. for our needs.
The new Management is harassing-following me to pay $55.60 in late fee of HOA Yearly amount of $672.28. Because they lost my bank Check in the mail or transition to the new HOA management. Never happen in the past 12 years. I have a prove …
I have owned my home since 1998 and in recent years Graham Management, Inc. has managed our community. Leigh Is the main person I go to when a problem need solving. She is absolutely on top of what her responsibilities are and never have …
Our HOA retained Graham Management several years ago after we terminated our frustrating and unproductive relationship with the prior company. As a 13 year resident and recent addition to the Board, I find that Leeann, our representative …
As a former board member of the Briarhill’s HOA, I fully endorse Graham Management’s capabilities and management team to lead any association’s day to day operations and subdivision management needs. …
Jessica Carey has done a good job at helping answer our questions as residents at Rock Creek. She’s been responsive and has done a good job at keeping everyone posted with updates on various projects happening around the community.
Westheimer Place Homeowners Association has been utilizing Graham Management’s services for quite a few years now. As the current president of the association, I/we could not have picked a better partner to ensure that our community’s …
As an HOA, we’ve retained Graham Management (GM) services going on 5 years and found them to be responsive, resourceful and working in the best interest of our subdivision. The staff makes an effort to understand the subdivisions …
I am very happy with our HOA management company here in Copperfield. The are doing a great job keeping property values up, while still being flexible enough to accommodate homeowners needs. For example, I found a color that would look …
Graham Management has been our community management company for several years now and we couldn’t have made a better choice. Leeann works hard alongside our HOA to make sure our reports are delivered timely and is happy to answer any …
As a former board member from Ashford Community I had a wonderful experience working with Graham Management. The company is very resourceful, responsive, and accommodating. GM has always had the best intentions for our neighborhood. They …
Great management company.. HOA Community Manager Wendy Tran has done a great job of taking over the reigns and righting the ship back on course. All the staff very professional, and courteous. Also thank you Carolina! .. and anyone else …
This is the second Houston area community I’ve lived in that was managed by Graham Management. We’ve lived in our current community a little over six years. Our current property manager has really done a great job of addressing concerns in …
Our board has been very impressed with Graham Management since we moved to their services a few years back. I am on the board in our community and have had a lot of positive feedback from the residents as well. The managers are well …
Graham management has provided great leadership for our community. We had many priorities on our list when choosing a management company and the transition was smooth. Being a board member is more pleasant now that our manager handles so much. Leeann and Tracy are responsive and knowledgeable. I’m so glad we made the move to Graham.
Graham Management and April Pitarra have been able to take our small HOA from pitiful to performing. Without their help I believe that our HOA would be close to bankruptcy and unable to help our homeowners.
Mary is very knowledgeable about our rules and regulations. She has a quick response time as well.
I was a member of our HOA when we decided to change management companies. We were in our search when we heard of Graham Management. After signing a contract with Graham had Leeann Austin assigned to our community and over the years she has …
Leeann and the entire team at Graham Management have been a huge improvement in the quality of service given to our homeowners association and myself as a member of the Board. They are knowledgeable, efficient and committed to running our …
I’ve had no issues with Graham Management. I’ve been dealing with Ashleigh, and she’s an absolute delight. Very quick with her responses and super helpful.
Over the past year, Jessica has been delightful to work with. As a homeowner, I find her both responsive and professional, handling all my questions and concerns promptly.
We use Graham to manage our HOA. April is very responsive and does a great job of keeping on top of community issues.
I am a board member in a neighborhood under Graham Management and they are a very professional and helpful company. We have an onsite manager, Jessica Carey, who is exceptional and goes above and beyond to help our board and community!
Amy Hoffman at Graham Management has been OUTSTANDING in her assistance, kindness, knowledge & patience! Any time I’ve had questions or needed assistance she has always called me back in a very timely manner! She has also shown a great deal …
I called Graham Management today to report some fallen tree limbs in the Copperfield area of NW Houston. The folks at Graham Management dealt with the issue very swiftly and professionally. The first lady I spoke to (I did not catch her …
Tracy Graham has it all together with her group! They’ve only been in charge for one month, during a difficult transition. (The previous management company was slow in disseminating critical information as well as letting good vendors go …
Ashleigh P. Was awesome!!! We needed an approval for a roof job and she was extremely quick and very helpful! She was fantastic!
I have had great interactions with Leeann at Graham Management. I started using the pool regularly and noticed some items that needed attention. I notified her and the issues were addressed almost immediately….a few the very next day. I …
I have worked very closely with several of Grahams team. Jaklin Tawfik and April Pitarra are both such incredible people. I thoroughly enjoy working with them both regularly.
When one moves into a new neighborhood, it takes time to get to know it. Having been on an HOA board in California, it is not an easy job to deal with the day-to-day problems that pop-up. However, Jessica with Graham Management, on the …
I’m a homeowner in a neighborhood Graham manages, and they are reasonable, and (importantly to me) responsive. I’ve spoken with multiple people there over the last few years, and everyone has been courteous and pleasant. And I can’t stress …
Graham manages a community in which I live. Their representative, Jessica Carey, is hard working, knowledgeable, and friendly. In my experience, she addresses any concerns as soon as possible. She is an excellent communicator and a definite asset to Rock Creek!
Our community has been working with Desaree Prokos and I am extremely pleased with her attention and thoroughness in following through with numerous tasks that we have delegated. Thank you so much for your hard work. It is appreciated greatly.
Unresponsive and rude. I dealt with Lindsey over there and she does not reply to emails in a timely manner and will not expedite anything so I don’t have to wait weeks for my access cards to my community facilities unless I make a trip …
Refreshing to work with an Management company who is focused on driving value for residents. Not being cheep or over spending, but focused on providing real value for our HOA dues. In a neighborhood where their is a lot of people with a …
We really have been very pleased with the customer service that our community has been provided by Graham Management company but mostly because Jessica the On-Site Manager provides exceptional service. She takes pride in her job and and it shows in our community.
Graham Management, Inc. has been a wonderful management company for our neighborhood. Specifically, Jessica is always accessible & more than willing to help/assist with anything we have ever needed (big or trivial).
I have worked with a lot of HOA companies, but Graham is by far the best one I have worked with. Fast response times and great customer service from Leeann. Highly recommend!
Jessica Carey the on-site Manager for Rock Creek was a true pleasure to work with. She was very responsive and able to help me with a simple over sight. Thank you Jessica for quick actions, listening, and making a difference.
Jessica Carey is fantastic. She is always available to help and solves problems quickly. I really appreciate her commitment to keeping our neighborhood clean, updated and welcoming. Also, she is great to visit with!
We are 13 year residents of Rock Creek. After several onsite managers, Jessica Carey has been the best without a doubt. She obviously works hard and cares about our neighborhood. We often see her making rounds throughout the subdivision. Any issues we bring to her attention are resolved. Nice work!
Switching to Graham management was the best decision this association has ever made. April Pitarra is amazing to work with. She is very detail oriented and goes to work immediately addressing any and all of our problems. She goes above and …
I have worked closely with Graham Management for the last few years and I have found them to be very responsive. April is very professional, supportive, informative, and direct in addition to reliable. When we have needed to reach her for an event or a situation in our community on weekends or evenings she has always responded.
We are homeowners in Rock Creek in Cypress. Jessica Carey is our On-Site Manager for Graham Management. She has done a great job in our community. She is always responsive, proactive, and works hard to make the community a great place to live.
Responsive, courteous attentive and attention to detail. Helpful as issues arise from time to time. Jessica is generally available and willing to help resolve. It is a challenging task to keep everyone happy as things come up. Jessica seems to always do what is believed to be in the best interest of residents.
Carmen Reyes is Fantastic at listening and being efficient and helping the community owners with guidance on the processes of HOA rules and guidelines. Most of the time it is tedious and confusing to submit forms and request on upgrading …
Jessica Delgado is my HOA rep and she is wonderful! She has gone above and beyond to help us any time we have needed her to!!
I’ve seen notable improvements to our neighborhood’s management since Graham Management took over. In particular, Jessica Carey has been extremely responsive every time I’ve asked for information, guidance, etc. An e-mail or phonecall inquiry to Jessica is one which you KNOW you’ll get a reply.
The properties are not being maintained and the management company is not enforcing homeowners to upkeep their homes. The HOA constantly increases its dues, yet the HOA communities are depreciating. April, one of the ladies who works at …
We switched to Graham about three years ago after a horrible experience with a very inept large chain. We had been through about 5 different managers in our last year with them and none of them had the competency to get our affairs in …
Today my husband had an unfortunate exchange with the inspector Amy over something very minor. After much afterthought and discussion we both agreed she was only doing her job…which is what is best for our neighborhood. Not many people …
Our neighborhood Community Manager is outstanding. She is very responsive. Her job is thankless, the expectations of her by homeowners are beyond her control, but she handles everything with patience and professionalism. So much to balance but it seems to get down.
My husband and I are homeowners in a neighborhood Graham Management, manages; they have always been responsive to our requests. Our on-site Manager, Jessica is open-minded regarding our concerns, while also educating my family and I on any …
Recently I needed to submit a home improvement request form to Graham Management. Having had some difficulties, I was grateful for the assistance of Ashleigh Pace at ARC. She was professional, patient, and pleasant as well. Ashleigh worked …
I am a homeowner in one of the communities that has partnered with Graham Management. Our representative, Jessica Carey has been wonderful to work with whenever there’s issues or concerns. …
I am a homeowner in a community managed by Graham Management. I have mainly had the pleasure of communicating/working with the on-site property manager, Jessica Carey. Each and every time I have found Jessica to be very quick to respond and …
I have been working along side Graham Management for the past 15 years with my housing and rental properties. Recently, over the past several years, I have worked with Amy Hoffman and she has been honest and fair with her assessments and …
Jessica, with Graham Management, has been a great asset to The Rock Creek Community. Quick to respond and willing to find solutions! Thank you for your hard work and dedication to improve our neighborhood!