receptionist is totally rude and and has no telephone manners what so ever….cannot get through to our agent….this is not the 1st time…I posted 1 star only cause I couldn’t post 0…..
They are the worse management I have ever seen, if you have a complaint against any tenant for noise or any other reason they don’t do any thing to help you.
Worst management call for no water complain, Everyone transfers the call to a voicemail all the time. Idk why these people on the desk getting paid.. complete useless.
The Staff is extremely unprofessional, at times hanging up on us. The company used a company for our background and the information they provided was not only inaccurate but also for a whole other individual and they still the information over to the Coop Board.
I sent the rent check and someone took the check from the PO Box. I filed a police report and they still charge me with late fees. I waited six month before I was reimbursed by the bank. Someone needs to investigate to see what is …
Let me start off with the rude front office lady who is good for nothing, her name is Janet. She is so hard headed and reluctant to help it’s not even funny. …
Complete and utter trash. They disregard even the most concerning of issues…you cant get passed the receptionist who happens to be the wife of an old super now mother of the super of one of the buildings. Disrespectful and inconsiderete …
I have been working with this management for as long as i have been a realtor. The staff is very friendly and helpful and i truly enjoy working with them .. a big thank you to Janet & Luisa for all that you do and i really appreciate you.
These people ignore you, never answer phone calls or emails. They should have their licsence revoked in NYS. I would have rated them 0 stars, but the r&r wouldn’t let me. Half of our board member positions have been vacant for the last 8 …
Just read the real, NON-CONFLICT-OF-INTEREST REALTOR reviews to get the actual scoop. Haven’t returned a single call (hundreds now) over the past 4 years. Trust the residents, their complaints are far too real and far too many. The mold issues alone warrant investigation.
As an experienced Real Estate paralegal working in this industry for over thirty years, I come across a lot of Co-op sales and buys; this means dealing with Management Agents and Transfer agents – most not very easy to deal with. I was …
Bram and Gary and the whole Gramatan Management team are terrific. They have managed our building — and our eclectic Coop Board — with ease and patience. Our building has been well maintained, the lobby is spotless and everyone in the 7 …
I don’t know why this management has positive review, my parents live at 52 Yonkers terrace and we have made a lot of complaints to the management about a lot of noises from the above tenants they do not have carpeting and they know that …
I highly recommend using Gramatan for all of your property management needs. Since moving into my building 4 years ago, Bram and their entire team has done a fantastic job managing the day to day operations and dealing with individual unit …
I purchased a co-op apartment at Vernon Woods. The staff from Gramatan Management at Vernon woods could not have been more helpful. If we were not able to speak immediately by phone they returned all calls and messages very promptly. …
Their customer service is great!
As a Real estate agent and tenant/homeowner in one of their buildings, I can say Gramatan does a great job compared to some other management companies I’ve had to work with
My name is Saundra Lindsey and I currently hold the position of Vice President of the Vernon Woods Board of Directors. The management of our community is outstanding. We are quite pleased with the service, attitude and professionalism …
Mr. Steven Gutman of Gramatan Management, 2 Hamilton Avenue, Ste 217 New Rochelle, NY 10801, used to be the controller of our Fairway Green condominium, Mamaroneck, NY, 10543. Unfortunately, he used very rude and unethical way to manage our …
It is with regret that I cannot write much positive feedback for Gramatan Management company. They make sure snow is removed pretty consistently and lawns are mowed, but that’s it. Their responsiveness is very inconsistent, at times …
The property manager does not respond to phone messages or emails.
There is no supervision of the property and it’s filthy and in disrepair.
Totally frustrated with the negligence.
and poor customer service
Lazy and incompetent, property managers never answer the phones or reply to emails. They don’t care at all and in my 5 years living in one of their properties, I could never get a single issue resolved. James Napoli is useless as a manager.
Terrible! Emails and phone calls are not returned, They could care less in solving any issues. Always an excuse or “looking into it”. After 12 emails to solve a simple issue I would never live in another building they manage. Un professional management.
Horrible management company no communication with shareholders/board members nasty and very inexperienced. They put our building in the toilet. Spend extra money and get a good experienced company. …
If you’re moving into property where Gramatan Management is the property manager save yourself the headache. They are unresponsive. They do not work with you to fix issues regarding no heat in the middle of winter. They claim they will get back to you and never do. Avoid at all cost.
(Translated by Google) Office building
(Original)
Edificio de oficinas
Poor customer service
not good
horrible, racist people. close this place immediately.
Non responsive unable to get a hold of agent
Great at what they do. Honest and truly nice people to deal with.
No longer at this location
Very professional company that understands capital projects and management required.
One of the worst organization. It took more then 3 days to get a call back.
Worst management company!!!!
Great company nice people very helpful and positive.
Very antique building. Hopefully it gets a love and touch from someone.
I came here to read the board minutes of an co-op I am thinking about buying. The person at the front was friendly and helpful.
receptionist is totally rude and and has no telephone manners what so ever….cannot get through to our agent….this is not the 1st time…I posted 1 star only cause I couldn’t post 0…..
Very good w follow up and assistance when process board apps.
They are the worse management I have ever seen, if you have a complaint against any tenant for noise or any other reason they don’t do any thing to help you.
Excellent property management company. Responsive, thoughtful, pro-active. Been managing Hommocks Houses in Larchmont for over 20 years.
If you like management offices then this is for you. The lobby and hallway has a 50s decor.
Worst management call for no water complain, Everyone transfers the call to a voicemail all the time. Idk why these people on the desk getting paid.. complete useless.
The Staff is extremely unprofessional, at times hanging up on us. The company used a company for our background and the information they provided was not only inaccurate but also for a whole other individual and they still the information over to the Coop Board.
I sent the rent check and someone took the check from the PO Box. I filed a police report and they still charge me with late fees. I waited six month before I was reimbursed by the bank. Someone needs to investigate to see what is …
Let me start off with the rude front office lady who is good for nothing, her name is Janet. She is so hard headed and reluctant to help it’s not even funny. …
Complete and utter trash. They disregard even the most concerning of issues…you cant get passed the receptionist who happens to be the wife of an old super now mother of the super of one of the buildings. Disrespectful and inconsiderete …
I have been working with this management for as long as i have been a realtor. The staff is very friendly and helpful and i truly enjoy working with them .. a big thank you to Janet & Luisa for all that you do and i really appreciate you.
The superintendent at our co-op building is useless and lazy as well as the managing agent. No matter what the problem is it goes on deaf ears.
These people ignore you, never answer phone calls or emails. They should have their licsence revoked in NYS. I would have rated them 0 stars, but the r&r wouldn’t let me. Half of our board member positions have been vacant for the last 8 …
Just read the real, NON-CONFLICT-OF-INTEREST REALTOR reviews to get the actual scoop. Haven’t returned a single call (hundreds now) over the past 4 years. Trust the residents, their complaints are far too real and far too many. The mold issues alone warrant investigation.
As an experienced Real Estate paralegal working in this industry for over thirty years, I come across a lot of Co-op sales and buys; this means dealing with Management Agents and Transfer agents – most not very easy to deal with. I was …
Bram and Gary and the whole Gramatan Management team are terrific. They have managed our building — and our eclectic Coop Board — with ease and patience. Our building has been well maintained, the lobby is spotless and everyone in the 7 …
I don’t know why this management has positive review, my parents live at 52 Yonkers terrace and we have made a lot of complaints to the management about a lot of noises from the above tenants they do not have carpeting and they know that …
I highly recommend using Gramatan for all of your property management needs. Since moving into my building 4 years ago, Bram and their entire team has done a fantastic job managing the day to day operations and dealing with individual unit …
I purchased a co-op apartment at Vernon Woods. The staff from Gramatan Management at Vernon woods could not have been more helpful. If we were not able to speak immediately by phone they returned all calls and messages very promptly. …
Their customer service is great!
As a Real estate agent and tenant/homeowner in one of their buildings, I can say Gramatan does a great job compared to some other management companies I’ve had to work with
My name is Saundra Lindsey and I currently hold the position of Vice President of the Vernon Woods Board of Directors. The management of our community is outstanding. We are quite pleased with the service, attitude and professionalism …
Mr. Steven Gutman of Gramatan Management, 2 Hamilton Avenue, Ste 217 New Rochelle, NY 10801, used to be the controller of our Fairway Green condominium, Mamaroneck, NY, 10543. Unfortunately, he used very rude and unethical way to manage our …
I have dealt with other Management Companies in the industry who were pleasant to deal with and Gramatan Management is quite the contrary. …
It is with regret that I cannot write much positive feedback for Gramatan Management company. They make sure snow is removed pretty consistently and lawns are mowed, but that’s it. Their responsiveness is very inconsistent, at times …
The property manager does not respond to phone messages or emails.
There is no supervision of the property and it’s filthy and in disrepair.
Totally frustrated with the negligence.
and poor customer service
James Napoli wrote the only 5 star review and he is an employee of Gramatan!!!!
Emails and phone calls are not returned. …
Lazy and incompetent, property managers never answer the phones or reply to emails. They don’t care at all and in my 5 years living in one of their properties, I could never get a single issue resolved. James Napoli is useless as a manager.
Terrible! Emails and phone calls are not returned, They could care less in solving any issues. Always an excuse or “looking into it”. After 12 emails to solve a simple issue I would never live in another building they manage. Un professional management.
Horrible management company no communication with shareholders/board members nasty and very inexperienced. They put our building in the toilet. Spend extra money and get a good experienced company. …
If you’re moving into property where Gramatan Management is the property manager save yourself the headache. They are unresponsive. They do not work with you to fix issues regarding no heat in the middle of winter. They claim they will get back to you and never do. Avoid at all cost.